12/16/2013 Samin TekMindz, Inc 1

TekMindz

Banking, Financial
Services and Insurance
ATM Recon : Banking
Reconciliation Solution
Banking, Financial Services and Insurance
Capability Showcase Presentation
Introduction
ATM Recon : Banking
Reconciliation Solution

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With the growing number of ATM transactions, commercial Banks realise the
imperative need for an efficient ATM transaction Reconciliation System.

ATM Reconciliation software comprises of two modules -

ATM Reconciliation: which reconciles ATM transactions on a daily
basis with each network and the banks own customers

Compliant Automation System: through which customers lodge their
complaints related to transactions through customer care that are eventually
processed by bank clerks and verified by managers before closing.

MIS reports generates on daily basis and specific to bank requirement.
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System
Architecture
ATM Recon : Banking
Reconciliation Solution

Switch
Network 1
Network n
Customer Lodges
Complaint to Branch
CBS System
Complain
Lodging
System
Management
Reporting
Update to
CBS
Update to
Customer
Update to
Network

Database
Core & EJ
Recon
data

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System
Architecture
ATM Recon : Banking
Reconciliation Solution

Host Host File
Switch
Switch File
ATM
Journal
Statistical Reports
Replenishment Reports
Dispute Management
Reconciliation Reports
ATM
Recon

Loading Validation Matching
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ATM
Reconciliation
Local ATMs
(Switch)
CBS
System
ATM Network
(ATM logs)
The process :

Can handle a high number transaction
volume

Can support multiple comparisons

Is ease to use

System
Architecture
ATM Recon : Banking
Reconciliation Solution

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System
Architecture
ATM Recon : Banking
Reconciliation Solution

Data Files
Availability
Loading of
Database
Recon Type
Compare
Ensure that data files are available from the data
sources (ATM & CBS System)
Load ATM Network transactions
Load CBS transactions
Two Way Reconciliation
Three Way Reconciliation
Compare the transactions loaded and report the
match/mismatch
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Two Way Reconciliation Three Way Reconciliation
System
Architecture
ATM Recon : Banking
Reconciliation Solution

ATM
Reconciliation
Local
ATMs
(Switch)
CBS
System
ATM
Network
(ATM
logs)
ATM
Reconciliation
Local
ATMs
(Switch)
CBS
System
ATM
Network
(ATM
logs)
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System
Architecture
ATM Recon : Banking
Reconciliation Solution

User ID/Password based functional access
Unique reconciliation algorithm (rule
based) is followed for one to one
transaction comparison between each
categories to achieve faster and accurate
results.
Previous un-match data is considered for
current reconciliation to achieve genuine
match and un-match.
Reconciliation process database will have
last 120 days (parameterized) of data any
time. Data previous to 120 days will be
automatically moved into history table.
ATM EJ, Switch and Core system data files
paths is parameterized and system can do
reconciliation in auto mode.
For ATM Network EJ, structure of EJ can be
defined one time and application will take
it in auto mode while execution.
Now use the reconciliation report to
verify balance (network wise).
View in HTML and exported in pdf
format:
Verify that the total number of
transactions loaded match
the settlement amount
Verify that the mismatch transaction
Bank settlement a/c against the
settlement a/c maintained by other
banks (ATM sharing)
Monthly reconciliation statements
List of heavy cash drawing
customers
List of low cash drawing
customers
Any other banks customized
reports
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Feature Listing
ATM Recon : Banking
Reconciliation Solution

Create User
Modify User
Change Password and
Active/In-Active User
Reset Password
User Management
Bank /Email
Configuration/ Email
Notification Setup
Issue Bank Card Info
File Format Definition
Level Assignment & Rule
Definition
ATM / Branch Master
Parameters
Setup
Reconciliation Reports
CAS Report Dashboard
CAS Status Report
Reports
Execution
Force Reconciliation
Reconciliation
Process
Lodge Complaint
View Complaint
Customer
Claim Listing
Processing
Claim Processing
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Benefits
ATM Recon : Banking
Reconciliation Solution

The Application offers the following key benefits:

Less manual intervention
Auto & Speedy reconciliation process
Email notification with success/failure information
Setup and Configuration as per the bank criteria
Data purging facility as per the requirement of the bank
Role based access on the system
Option for Force Reconciliation
Integrated Complaint Automation System
Automated queue management system for CAS
Reporting dashboard for Quick reference
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Main Features
User Management : Create User

Admin can create a new user

Mark user as Active/In-Active at the
time of user creation

Assign role to new user

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Benefits
User Management : Modify User

Admin can update the information of
existing user
Admin can reset the password of
existing user
Admin can mark existing user as
Active/In-Active
Admin can change the role of existing
user

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Benefits
User Management : Change Password

Changing existing password

Verification of correct current
password

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Benefits
Setup : Bank Configuration

Option to enter information of Bank

Bank logo upload option

Entered information can be updated
at any point of time

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Benefits
Setup: Email Configuration

Form to enter email configuration
details

Email configuration can be updated
at any point of time

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Benefits
Setup : Issuer Bank Card Info

Facility to add new Issuer Bank Card
Info
Facility to update existing information
of Issuer Bank Card
Filters for quick search of existing
records
No limit to add new Issuer Bank Card
Info

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Benefits
Setup : File Format Definition

Semi-configured & Customizable File
Format Definition
Listing of Host Type & Sub Host Type
as in database
Configurable Delimiter Type selection
Editable and selectable Master Proper
validation and error message display
for invalid configuration

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Benefits
Setup Level Assignment

Check-box for Host Type selection
Auto populated listing of fields as
selected in Field Format definition
Validation and Error message display
for invalid configuration

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Benefits
Setup: Rule Definition

Listing of selected fields as per level
configuration

Option to re-order the fields within
level

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Benefits
Reports

Listing of various available reports

Filter to select duration for which
report is required

Option to export report in PDF format

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Reporting
Listed are the various available reports in the system

ATM Recon : Banking
Reconciliation Solution

Outstanding Reports
(specific to
ATM/CBS/Switch)
System will generate
exception reports of
outstanding amount
Tallied Reports
System will generate
reports for tallied
records
Difference Reports
System will generate
reports for non-
tallied records
Tie-up settlement file
generation
System will generate
settlement files for
tie-up banks
Heavy cash drawing
customers
System will generate
reports with list of
customers who are
drawing cash more
than limit
Low cash drawing
customers
System will generate
reports with list of
customers who are
drawing cash in low
amount
Customers using card
more frequently
System will generate
reports with list of
customers who are
using cards more
than specified limit
Customers using cards
rarely
System will generate
reports with list of
customers who are
using cards less than
specified limit
Listed are the various available reports in the system
Monthly Reports

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Compliant Automation System (CAS) is a module of the ATM Reconciliation
software which provides add-on functionality to the Reconciliation process. This
module will be used by both - the customer care personnel handling customer
queries as well as the clerks and managers.

CAS begins at the point when a customer lodges a compliant through a customer
care personnel. This is automatically defined as a task for the clerk to resolve. As soon
as the clerk resolves the issue by comparing CBS and ATM data along with
mentioning his comments, the task escalate to the managers task list through an
automated workflow. The Manager then again verifies the issue and puts his
comments in order to approve or disapprove it. After getting remarks from the bank,
the mentioning bank updates the CBS data and the manager close the issue.

ATM Recon : Banking
Reconciliation Solution

Complaint
Automation
System
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ATM Recon : Banking
Reconciliation Solution

This screen allows to add new ATM located for a bank or branch.
ATM Master
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Branch Master
ATM Recon : Banking
Reconciliation Solution

This screen allows to add new branch of that for which set is done.
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Parameters
ATM Recon : Banking
Reconciliation Solution

This screen is to add parameters for resolving a complaint based on role of user
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Lodge
Complaint
ATM Recon : Banking
Reconciliation Solution

This screen is to lodge a complaint when a customer calls, user enters data of related to
transaction and saved it. This complaint automatically gets assigned to a clerk who
resolves this complaint.

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View Complaint
ATM Recon : Banking
Reconciliation Solution

This screen is to view a complaint using complaint number and can reopen the same in
case it is closed.
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Complaint
Register
ATM Recon : Banking
Reconciliation Solution

This screen is to view all complaints, clicking on any complaint, complaint processing
page will be opened.
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Complaint
Processing
ATM Recon : Banking
Reconciliation Solution

This screen is to resolve a complaint. Based on complain lodged data, system should
extract data from Recon Database. System should show all transactions of account/card
number for given date (+/- 1 day) to user. System should also show CBS transactions of
account/card number for given date (+/- 1 day) to user. User will check the data and put
his comments into comments column (Mandatory field) and should change the status of
complain (mandatory change).
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Dashboard
ATM Recon : Banking
Reconciliation Solution

This screen is to show graphical status reports of all complaints.
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Status Report
ATM Recon : Banking
Reconciliation Solution

This screen is to show status report based on status and date filter of a complaint.

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BFSI Domains We
Cover
Banking & Financial services domain
is a strategic vertical and a major
focus area in TekMindz. With that
focus, following a value-based, multi-
service approach, we offer a range of
services covering full-fledged
implementation, testing and custom
development solutions. Using our
comprehensive domain expertise in
focused verticals and our strong
application development capability
coupled with flexible delivery options
and implementation framework, we
drive cost-effective, high quality,
timely delivered solutions for leading
global financial services firms.
Customer
Interface Model
Customer
Relationship
Management
Financial
Accounting
Product / Services
Design
Access Control &
Security
PF and Pension
Management
Deposits Loans
Disbursement
Account
Management
MIS Audit
HRM CDR/ADF
TekMindz
Snapshot
Years of Excellence in driving & realizing IT Value
Long-term relationships with ISVs as well as with customers
Working across technologies and leveraging the experience
Commitment to competency development & innovation
200+ Technical Resources
Significant investments and capability ramp-up CoEs
End to End solutions
Complete cycle of application services including Support & Maintenance
Conceptualisation; Product Engineering; Custom Application Development;
Integration; Implementation; Testing
Managed Services/ Business Consulting Services
BFSI Offerings
Banking & Financial services domain is a strategic vertical and a major focus
area in TekMindz
Impact analysis and integration for services for new products
Driving radical capital / cost reduction
Resilient model for our large customers
Process improvement and program ownership
TekMindz is a global IT
consulting, technology
services and outsourcing
company, with more than
300 technical resources
serving clients in more than 7
countries. Combining
unparalleled experience,
comprehensive capabilities
across all industries and
business functions, TekMindz
collaborates with clients to
help them drive IT Excellence.

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India
Kenya
USA
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For more details please visit: www.TekMindz.com

India
Samin TekMindz India Pvt. Ltd
H-171, Ground Floor,
Sector-63
Noida 201307, India
Tel: +91 120 6137000

United States
Samin TekMindz, Inc.
2711 Centerville Road,
Suite 400 Wilmington,
DE 19808
Tel: +1-877-774-1211