OCTOBER 2013 P/ID 28508/PCMH

Time : Three hours Maximum : 100 marks

PART A (10 2 = 20 marks)
Answer ALL questions.
All questions carry equal marks.
Each answer should not exceed 50 words.
1. Define Human Resource Management.
u s CUPn TP.
2. What is meant by HR planning?
u \Uv vmh } Ax x?
3. What is Recruitment?
oUS B \zu G G?
4. What is Stress?
Azu G G?
5. What is performance appraisal?
o { vku G G?
6. Define training.
] Azu CUPn TP.
(6 pages)
P/ID 28508/PCMH 2
7. What is organisational change?
{ G G?
8. What is individual behaviour?
u| |hzu G G?
9. What is meant by group behaviour?
Tmk |hzu } Ax x?
10. Define organizational conflict.
{ smiP CUPn uP.
PART B (5 6 = 30 marks)
Answer ALL questions.
All questions carry equal marks.
Each answer should not exceed 250 words.
11. (a) Describe the various steps in manpower
planning.
u vmhzv {P
USP.
Or
(b) Explain the features of motivation.
FUSzu Snv\[P ?
P/ID 28508/PCMH 3
12. (a) Explain the selection process.
uukzu P USP.
Or
(b) Write the grievance handling procedure.
US {zvUP AqS
GxP.
13. (a) How to prevent the problems in performance
of appraisal?
o { vku HhUTi
a\P G ukUP?
Or
(b) What are the methods of training?
]P GxP.
14. (a) Define personality. Write about the factors
influencing personality of individual.
B UPn uP
umh vUS PoP GxP.
Or
(b) State the importance of communication.
uP uh UQzxzu TP.
P/ID 28508/PCMH 4
15. (a) What are the causes for stress?
AzuzvP Pn[P GxP.
Or
(b) What are the causes or organisational
conflicts?
{ smiP Pn[P ?
PART C (5 10 = 50 marks)
Answer ALL questions.
All questions carry equal marks.
Each answer should not exceed 500 words.
16. (a) Describe the functions of HRM.
u mi oP USP.
Or
(b) Describe the various recruiting process in
detail.
B\zu i{P
USP.
[P.T.O.]
P/ID 28508/PCMH 5
17. (a) Explain the methods of performance
appraisal.
o{ vku P
USP.
Or
(b) Explain the different methods of training.
] vmh[P .
18. (a) Briefly explain the work attitude.
o uh Gsn[P _UPP
.
Or
(b) Discuss the importance of group decision
making.
Tmk Cv i Gku UQzxzu
.
19. (a) Describe the consequences of stress.
Azuzv P UP.
Or
(b) Explain the types of organisational culture
with examples.
A smi PP Eunzxh
USP.
P/ID 28508/PCMH 6
20. (a) Discuss the steps involved in OD.
{ a] i{P USP.
Or
(b) Explain the different causes of
organisational conflicts.
{ smiP
Pn[P UP.