OCTOBER 2011 P/ID 28508/PCMH

Time : Three hours Maximum : 100 marks

SECTION A (10 2 = 20 marks)
Answer ALL questions.
All questions carry equal marks.
1. What is the operating functions of HRM?
u s |h oP
G G?
2. What is a test?
u G G?
3. What is stress?
Azu G G?
4. State any two factor considered in employee
appraisal.
o vku E Hu C
PoPz uP.
5. State any two sources of recruitment.
o \zu E Hu C Bu[Pz
uP.
(6 pages)
P/ID 28508/PCMH 2
6. List out any two psychological factors influencing
behaviour.
|hzu Hu C E PoP TP.
7. What is group cohesiveness?
S P D G G?
8. Define counselling.
Pu CUPn T.
9. What is meant by managerial grid?
s P A G G?
10. What is conflict?
\a\ G G?
SECTION B (5 6 = 30 marks)
Answer ALL questions.
All questions carry equal marks.
11. (a) Explain the role of HRM.
u s SUPP
USP.
Or
(b) Discuss the various type of Interview.
P |P u USP.
P/ID 28508/PCMH 3
12. (a) What are methods of grievances of an
employee?
oP SP E P
?
Or
(b) What are the problems in employee transfer?
o zv E ]UPP TP.
13. (a) Discuss the various stage involved in the
process of training.
] E i{P v.
Or
(b) Explain various methods of behaviour.
|hzu E P T.
14. (a) What are the different stages in the process of
group development?
S UPzv E i{P
TP.
Or
(b) Explain the different approach to stress.
Azuzv E AqSP
TP.
P/ID 28508/PCMH 4
15. (a) Explain the various approaches in
organisation effectiveness.
A uUPzv E AqSP
USP.
Or
(b) Explain the effects of a organisational
conflicts.
A \a\ P USP.
SECTION C (5 10 = 50 marks)
Answer ALL questions.
All questions carry equal marks.
16. (a) Explain the importance of HRM.
u s UQzx
USP.
Or
(b) Discuss the various stage involved in the
selection of candidates for the job in an
organisation.
A oP ux Gkv
E i{P TP.
[P.T.O.]
P/ID 28508/PCMH 5
17. (a) Explain the personal factors of stress.
Azuzv u| PoP
USP.
Or
(b) Discuss techniques of performance appraisal.
\mk vku E ~qUP[P
TP.
18. (a) Discuss the importance of training.
] UQzx UP.
Or
(b) Discuss the factors influencing personal
factors of human behaviour.
uu |hzu E PoP
vUP.
19. (a) Discuss the measures that can be taken to
increases group cohesiveness.
SP D G kzxx
TP.
Or
(b) Discuss the importance function of
counselling.
Pu UQ oP USP.
P/ID 28508/PCMH 6
20. (a) Explain the process of OD programme.
A kzxu E P
USP.
Or
(b) Bring out the causes of conflict in work place.
ou o |h Chzv E
PoP UPnP.