PLAN: Every Monday, Tuesday, Wednesday, Thursday 11am-12Noon Dr Pralay Kumar Ghosh ASSIGNMENT: ANSWERS TO THE QUESTIONS LISTED MARCH 27, 2014 SYLLABUS 1. Knowledge Management: Concept, KM Strategies Architecture and Tools KM Practices (12)
2. Six Sigma Concept, steps involved in launching Six Sigma, Benefits derived. (10)
3. Mergers and Acquisitions Concept, Types, Relevance in 21st century businesses - Regulatory control. (10)
4. IT Enabled Services Business / Knowledge Process Outsourcing. (8)
5. World Class Manufacturing: Concept and Importance, Lean Manufacturing Practices, Just in Time, Theory of Constraints. (10)
6. Corporate Governance: Concept, Significance in Indian Context, Corporate Social responsibility Role of Board of Directors Recommendations of Birla Committee and Narayanmurthy committee Sarbanes-Oxley Act of 2002. (10) BOOKS RECOMMENDED 1. Knowledge Management - Awad Elias M, Ghaziri Hassan M (Pearson Education)
2. Six Sigma for Every One - Eckes (John Wiley & Sons, New Jersy)
3. Mergers Restructuring and Corporate Control Weston, Chung, Hong (Prentice Hall)
4. Corporate Governance Dr. S. Singa (Excel Books)
5. World Class Manufacturing Vol.1 and 2 (ICFAI University Press)
6. Information Technology Enabled Services Vol. 1 and 2 (ICFAI University Press)
7. World Class Manufacturing B. S. Sahay
8. Machine that Changed the World James Womack, Daniel Jones, Daniel Roos (Harper Perennial, New York) 9. Reference: http://www.commerce-database.com/knowledge-management .htm?source=google QUESTIONS: KM 1. What do you understand by Knowledge Management ? What are limitations experienced in implementation of Knowledge Management initiative? 2. What are the drivers of knowledge management system? Discuss knowledge management system benefits to the organization. 3. How is knowledge management architecture important for its implementation? Write the process of knowledge management. 4. Explain knowledge management system cycle with block diagram. Explain success and failure factors of knowledge management in an organization (two each) 5. Knowledge Management is the classification, dissemination, and categorization of information and people throughout an organization. Elucidate. 6. Define knowledge management. How are organizations benefited from implementation of KM practices. QUESTIONS: CORPORATE GOVERNANCE 1. Explain the role of corporate governance in corporate performance. Discuss the role of corporate social responsibility in relation to corporate governance. 2. How Satyam fiasco has highlighted the need for corporate governance? Analyze current situation of corporate governance in Indian Industry 3. Explain the recommendations of Birla Committee on Corporate Governance. 4. Good corporate governance is a question of ethics and moral values. Discuss 5. Corporate governance is a system of directing and controlling the affairs of a corporation. Explain 6. What is corporate governance? How is it important for shareholders confidence? QUESTIONS: MERGERS AND ACQUISITIONS 1. Discuss the mergers & acquisitions that took place in Indian Business in recent past. Bring out detailed steps in finalization of deal. 2. Explain the concepts of mergers and acquisitions. Also eulogise the motives and advantages of mergers and acquisitions. 3. Do you agree Mergers taking up road map of absorption and consolidation. State suitable examples. 4. Organizations can spread themselves through Mergers and Acqisitions. Illustrate the example from strategic aspect. What are the motives of mergers and acquisitions? QUESTIONS: WORLD CLASS MANUFACTURING 1. Which are the manufacturing activities integrated through computer? Explain with reference to Supply Chain Management. 2. Entry of MNCs have changed the operating environment in manufacturing industry. Track the statement with recent trends adopted by industry in India. 3. How has work environment at job floor been changed by implementation of world class manufacturing. 4. ERP-SAP is minimizing the inventory carrying cost in manufacturing organizations Discuss. 5. What are the factors that contribute the world class status for manufacturing organization? 6. What is Theory of Constraint? What are the key steps in implementing an effective TOC approach thinking tools? 7. What are the critical success factors for world class manufacturing? Can Indian companies compete with developed countries in this respect? 8. Differentiate between TPM initiatives and TQM initiatives in manufacturing organizations. 9. Short Notes: JIT, Costs of quality, Theory of Constraints, TPM, TQM, Lean Manufacturing QUESTIONS: IT ENABLED SERVICES 1. IT and ITES has been improving the efficiency and effectiveness in business scenario in general. Elaborate with suitable example. 2. What are the new methods in e-learning? Do you think e-learning is effective? 3. Indian advantage IT enabled services may not last long. Do you agree? Explain. 4. IT enabled services are here to stay. Analyse the statement in the light of KPO services offered in India. 5. Which are the different E-Commerce business models and strategies? 6. What is BPO? Enumerate its elements and importance.. 7. Short notes: Challenges of BPO and KPO BPO and KPO Sector Evolution of KPO, E-Commerce, JIT purchasing, E-Learning QUESTIONS: SIX SIGMA 1. Six Sigma is a systematic, scientific, statistical defect reduction process Explain. 2. What benefits the industry gains by systematic implementation of six sigma methodology. 3. Six sigma is the highest standard for quality yet to be achieved by Indian Industry. Analyze. 4. Six sigma create problem solving organization. Discuss, explain six sigma infrastructure in detail. 5. Define Six Sigma. State the methodology and philosophy of Six Sigma. 6. Explain the process of six sigma implementation. Do you think organizations can improve operational efficiency with six sigma? Explain.