JUDY QUILLIGAN

San Diego, CA 92101 (714) 335-2053 judyquilligan@gmail.com

CAREER SUMMARY
Dynamic, creative registered nurse with a proven professional and educational background in clinical
informatics. Motivated, dedicated project manager skilled in designing and implementing effective health
care system solutions. Experienced manager and trainer capable of motivating teams to deliver high
levels of care and contribute to organizational growth. Analytical problem solver focused on improving
study efficiency and revising workflows for improving processes while maintaining profitability.
AREAS OF EXPERTISE
Clinical Informatics Healthcare Systems Project Management Strategic Analysis & Planning
Patient Relations Risk & Change Management Operations Management Vendor Sourcing
Culture Change & Transformation Information Technology Team Development & Leadership
Process Improvement Regulation Compliance Staffing & Employee Management Budgeting
Research Study Documentation & Management Microsoft Office Suite, IBM's SPSS, SaaS,
PROFESSIONAL EXPERIENCE

LEADERS IN CLINICAL INFORMATICS, San Diego, CA
Founder, Clinical Informatics Specialist RN, 2014-Present
Research industry leaders, track industry trends, and participate in industry discussions. Attend
networking events in order to develop profitable relationships with leaders in clinical informatics.
Key Accomplishments:
Pioneered a clinical informatics blog for building profitable connections with industry leaders

WEST HEALTH INSTITUTE, San Diego, CA
Project Manager, Research Consultant, Apr. 2013-Oct. 2013
Conducted weekly team meetings, sent updates, and defined project goals, scope and budget in order to
enhance research team cohesiveness. Facilitated research development and data management using
workflow diagrams and DMAIC steps in order to improve processes; maintained all research
documentation in accordance with GCP Guidelines. Coordinated data collection between Primary
Investigator, IT manger, and study team for weekly sponsor's meetings.
Key Accomplishments:
Successfully developed and implemented research process workflows that enabled recruitment and
enrollment of 100 participants in half the goal time
Drastically improved accuracy by 90% and quantity of data by 40% by creating an effective teaching
packet on data collection software
Increased client satisfaction by 25% through facilitating patient data collection and transfers from
the healthcare kiosk to the study database

SOUTH COUNTY ADULT DAY HEALTH SERVICES, Laguna Hills, CA
Director of Nursing & Team Building, 2011-2012
Trained and directed RN and CNA staff, including monthly educational and safety programs. Analyzed
operations to determine staffing needs and patient acuity. Collaborated with multidisciplinary teams to
defend client needs for ADHC services and improve patient and family satisfaction for business retention.
Key Accomplishments:
Promoted efficiency and accuracy in daily charting by redesigning nursing documentation records
into electronic records
Achieved 100% compliance in nursing record use in one week through providing effective
educational in-services for staff
Improved client safety and reduced caregivers risk for injury by utilizing Root Cause Analysis
Revised the electronic care plan library to reduce Medi-Cal charge rejections

JUDY QUILLIGAN, Page 2

COMPASSIONATE CARE MANAGEMENT, Laguna Hills, CA
Owner & Nurse, 2010-2012
Implemented an electronic care-coordination plan designed for maintaining elderly at-home services.
Educated clients and families on disease management, level of care options, as well as Medicare and Medi-
Cal benefits.
Key Accomplishments:
Developed business plan and marketing strategy to effectively launch new business
Provided all clients with personalized care plans, resulting in 90% patient satisfaction and 100%
collection rate
Managed medication delivery systems that improve medication compliance and increase safety for
100% of clients

COOKIE LEE JEWELRY, Irvine, CA
Jewelry Distributorship & Sales Manager, 2004-2010
Recruited and trained sales associates to drive business initiatives. Attended selling and motivational
training every 6 months to learn about and present sales team with new selling tips and product launches
Key Accomplishments:
Managed a 10-person sales team, earning a top sales award trip for superior sales levels and
customer acquisition/retention
Increased sales for 20 months running by planning and successfully executing multiple selling events
and promotions

Previous positions include Per Diem Nurse for St. Joseph Hospital, ICU Nurse for Irvine Medical Center,
Per Diem Transport Nurse for Family Health Plan, and Director of Anesthesia Pain Service/Project
Planner for Ohio State University Hospital.
EDUCATION
University of San Diego, San Diego, CA, Master of Science, Nursing & Healthcare Informatics
University of California (UCLA), Los Angeles, CA, Bachelor of Science, Kinesiology
University of California (UCLA), Los Angeles, CA, Bachelor of Science, Nursing