phone number has changed. Note changes on reverse side. $ AMERICAN EXPRE P.!. "!X #$%&&' (A))A *X +$,#$-%&&' $6,525.17 $10,191.69 Minimum Payment (ue Payment (ue (ate 05/05/12 Ne. "a/ance R!"ER* *AN)E0 1!NE &,,+ 2N!))")344 AN AN*!NI! *X +',&+-,55% Pay by Phone 5-'%%-&+,-6,6+ Pay by Compute americane7press.com8pbc Payment Coupon (o not stap/e or use paper c/ips Account End!n" 2#$%002 Enter account number on a// documents. Make check payab/e to American E7press. P/ease fo/d on the perforation be/o.9 detach and return .ith your payment ee page , for additiona/ information. Pay by Phone 5-'%%-&+,-6,6+ Custome Cae 5-'%%-:,+-,5++ Pay by Compute americane7press.com8pbc As a/.ays9 you can redeem points for nights at InterContinenta/ ;ote/ <roup properties9 inc/uding brands such as Cro.ne P/a=a> ;ote/s and Resorts9 ;o/iday Inn>9 InterContinenta/> ;ote/s and Resorts using Membership Re.ards Pay .ith Points. 0ou can a/so transfer points into other fre?uent guest programs9 inc/uding "est @estern Re.ards>9 Choice Privi/eges>9 ;i/ton ;;onors> and tar.ood Preferred <uest>. *o use points for hote/ stays9 p/ease visit membershipre.ards.com8trave/. &ot!ce o' Chan"es to (ou )embesh!p *e+ads, Po"am Account Effective 1u/y 59 ,%5,9 InterContinenta/ ;ote/ <roup .i// no /onger be a point transfer hote/ partner in the Membership Re.ards program. Any Membership Re.ards point transfer redemptions for Priority C/ub Points must be made by 1une :%9 ,%5,. *hese redemptions .i// be considered fina/9 non-refundab/e9 and subAect to the Priority C/ub program terms and conditions. $10,191.69 $6,525.17 &e+ -alance )!n!mum Payment .ue (ays in "i//ing PeriodB :% Customer Care ee page , for important information about your account. If you .ou/d /ike information about credit counse/ing services9 ca// 5-'''-+::-&5:6. $11,/5%.$7 -C+9+$6.#, DC#9:%%.5+ DC5$%.%% DC&+.,+ C+9:#: 5: years Account 0otal Pe1!ous -alance Payments8Credits Ne. Charges 4ees Interest Charged !n/y the Minimum Payment (ue Ne. "a/ance Minimum (ue = And for the Pay !ver *ime ba/ance you .i// pay an estimated tota/ of... 0ou .i// pay off the Pay !ver *ime ba/ance sho.n on this statement in about... If you make no additiona/ charges and each month you pay... C:9+6#.5' -C5%5.6: DC%.%% DC%.%% DC&+.,+ C:9+&5.$, C+$.%% )!n!mum Payment 2an!n"3 If you make on/y the minimum payment each period9 you .i// pay more in interest and it .i// take you /onger to pay off your ba/ance. 4or e7amp/eB Pay 41e 0!me Pot!on Previous "a/ance Payments8Credits Ne. Charges 4ees Interest Charged = C+9#$+.#6 -C+9#$+.#6 DC#9:%%.5+ DC5$%.%% C#9&$%.5+ Previous "a/ance Payments8Credits Ne. Charges 4ees Ne. "a/ance 5ate Payment 2an!n"3 0our Payment (ue (ate is %$8%$85,. If you pay /ate9 you may have to pay a /ate fee of up to C:$.%% and your Pay !ver *ime APR may be increased to the Pena/ty APR of ,+.,& E. 05/05/12 Payment Due Date $10,191.69 $6,525.17 New Balance Mnmum Payment Due )embesh!p *e+ads, Po!nts As of %&85%85, /%,725 4or detai/s9 p/ease see your Membership Re.ards page. !ccount "ummary Pay 6n 7ull Pot!on Account Ending 2-83002 p. 1/14 #ewar$s Plus %ol$ Car$ ROBERT STANLEY JONES Closing Date 0!"0!"2 Emai/ 4or information on ho. .e protect your privacy and to set your communication and privacy choices9 p/ease visit +++.ame!cane8pess.com/p!1acy. Area Code and ;ome Phone Area Code and @ork Phone Fip Code City9 tate Gisit ame!cane8pess.com/autopay today to enro//. treet Address Pay (ou -!ll +!th AutoPay & Avoid /ate fees & ave time (educt your payment from your bank account automatica//y each month Chan"e o' Addess If correct on front9 do not use. *o change your address on/ine9 visit ....americane7press.com8updatecontactinfo 4or Name9 Company Name9 and 4oreign Address or Phone changes9 p/ease ca// Customer Care. P/ease print c/ear/y in b/ue or b/ack ink on/y in the bo7es provided. 9 -!ll!n" 6n:u!!es P.!. "!X 6'5$:$ E) PA!9 *X +666'-5$:$ Payments P.!. "!X #$%&&' (A))A *X +$,#$-%&&' 2ebs!te3 americane7press.com )ob!le ;!te3 ame7mobi/e.com Custome Cae 5-'%%-:,+-,5++ <ea!n" 6mpa!ed 5-::#-:6:-5555 00(3 5-'%%-,,5-66$% 5-'%%-:,+-,5++ 7A=3 5-'%%-#6$-6%6% 5-'%%-66,-:&%& 6n &(3 5-'%%-$,,-5'6+ 5-'%%-CA;-N!@ Custome Cae 9 -!ll!n" 6n:u!!es 6ntenat!onal Collect 5a"e P!nt 9 -a!lle ;tatements 5ost o ;tolen Cad E8pess Cash Ced!t *epot!n"3 @e may report information about your Account to credit bureaus. )ate payments9 missed payments9 or other defau/ts on your Account may be ref/ected in your credit report. &e+ (o> es!dents may contact the Ne. 0ork "anking (epartment to obtain a comparative /isting of credit card rates9 fees and grace periods by ca//ing 5-'%%-$5'-''##. Payments3 0our payment must be sent to the payment address sho.n on your statement and must be received by $ p.m. /oca/ time at that address to be credited as of the day it is received. Payments .e receive after $ p.m. .i// not be credited to your Account unti/ the ne7t day. Payments must a/soB H5I inc/ude the remittance coupon from your statementJ H,I be made .ith a sing/e check dra.n on a 3 bank and payab/e in 3 do//ars9 or .ith a negotiab/e instrument payab/e in 3 do//ars and c/earab/e through the 3 banking systemJ and H:I inc/ude your Account number. If your payment does not meet a// of the above re?uirements9 crediting may be de/ayed and you may incur /ate payment fees and additiona/ interest charges. E/ectronic payments must be made through an e/ectronic payment method payab/e in 3 do//ars and c/earab/e through the 3 banking system. If .e accept payment in a foreign currency9 .e .i// convert it into 3 do//ars at a conversion rate that is acceptab/e to us9 un/ess a particu/ar rate is re?uired by /a.. P/ease do not send post-dated checks as they .i// be deposited upon receipt. Any restrictive /anguage on a payment .e accept .i// have no effect on us .ithout our e7press prior .ritten approva/. @e .i// re-present to your financia/ institution any payment that is returned unpaid. Pem!ss!on 'o Electon!c 2!thda+al3 H5I @hen you send a check for payment9 you give us permission to e/ectronica//y .ithdra. your payment from your deposit or other asset account. @e .i// process checks e/ectronica//y by transmitting the amount of the check9 routing number9 account number and check seria/ number to your financia/ institution9 un/ess the check is not processab/e e/ectronica//y or a /ess cost/y process is avai/ab/e. @hen .e process your check e/ectronica//y9 your payment may be .ithdra.n from your deposit or other asset account as soon as the same day .e receive your check9 and you .i// not receive that cance//ed check .ith your financia/ account statement. If .e cannot co//ect the funds e/ectronica//y .e may issue a draft against your deposit or other asset account for the amount of the check. H,I "y using Pay "y Computer9 Pay "y Phone or any other e/ectronic payment service of ours9 you give us permission to e/ectronica//y .ithdra. funds from the deposit or other asset account you specify in the amount you re?uest. Payments using such services of ours received after 'B%% p.m. M* may not be credited unti/ the ne7t day. <o+ 2e Calculate (ou -alance3 @e use the Average (ai/y "a/ance HA("I method Hinc/uding ne. transactionsI to ca/cu/ate the ba/ance on .hich .e charge interest for Pay !ver *ime ba/ances on your Account. Ca// the Customer ervice number /isted be/o. for more information about this ba/ance computation method and ho. resu/ting interest charges are determined. *he method .e use to figure the A(" and interest resu/ts in dai/y compoundingof interest. Pay!n" 6nteest3 If you have a Pay !ver *ime ba/ance9 your due date is at /east ,$ days after the c/ose of each bi//ing period. @e .i// not charge you interest on charges added automatica//y to a Pay !ver *ime ba/ance9 or to charges that .ere added to a Pay !ver *ime ba/ance at your re?uest in prior bi//ing periods9 if you pay the Account *ota/ Ne. "a/ance by the ne7t C/osing (ate. 7oe!"n Cuency Cha"es3 If you make a Charge in a foreign currency9 .e .i// convert it into 3 do//ars on the date .e or our agents process it. 2e +!ll cha"e a 'ee o' 2.7? o' the con1eted @; dolla amount. @e .i// choose a conversion rate that is acceptab/e to us for that date9 un/ess a particu/ar rate is re?uired by /a.. *he conversion rate .e use is no more than the highest officia/ rate pub/ished by a government agency or the highest interbank rate .e identify from customary banking sources on the conversion date or the prior business day. *his rate may differ from rates in effect on the date of your charge. Charges converted by estab/ishments .i// be bi//ed at the rates such estab/ishments use. Ced!t -alance3 A credit ba/ance Hdesignated CRI sho.n on this statement represents money o.ed to you. If .ithin the si7-month period fo//o.ing the date of the first statement indicating the credit ba/ance you do not re?uest a refund or charge enough to use up the credit ba/ance9 .e .i// send you a check for the credit ba/ance .ithin :% days if the amount is C5.%% or more. p. 2/14 Account Ending 2-83002 ROBERT STANLEY JONES Continued on reverse C55%.,% %:85,85, *X ACA(EM0 P!R* K:# %AN AN*!NI! P!R*IN< <!!( *!RE C#$.6+ %:85,85, *X ACA(EM0 P!R* K&# %E)MA P!R*IN< <!!( *!RE C5##.'$ %:85,85, *X @A)-MAR* 3PERCEN*ERAN AN*!NI! (IC!3N* *!RE C5$%.:# %:85,85, *X )!@EL !4 N.E. 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C!ME*IC *!RE Amount Detal Contnue$ Account Ending 2-83002 p. 5/14 #ewar$s Plus %ol$ Car$ ROBERT STANLEY JONES Closing Date 0!"0!"2 Continued on ne7t page C,6.56 %:85&85, *X 1CPENNE0 *!RE ,':: AN AN*!NI! (EPAR*MEN* *!RE (escription @MN *RA( 4!!*@R C5':.+% %:85&85, *X AN PE(R! N PE( (*) AN AN*!NI! ,5%&6&B C:5.,# %:85:85, MI !N*AR '''-&!N*AR !N)INE GC C,%+.#% %:85,85, *X 1CPENNE0 *!RE ,6:6 AN AN*!NI! (EPAR*MEN* *!RE (escription M!NE*8CRAF0 ;!R 4A;I!N 1E@E)R0 "RI(<E 1E@E)R0 C+.$6 %:85,85, *X GA)ER! ,&$6 %%%%%%%%AN AN*!NI! ,5%&6#& C$%.5: %:85,85, *X GA)ER! ,&$6 %%%%%%%%AN AN*!NI! ,5%&6#& Amount B*6;; ; A4&E; Card Ending ,-',%:' C,%.&' %&85%85, MI !N*AR '''-&!N*AR !N)INE GC C'#.$6 %&8%685, *X "E("A*;O"E0!N(K5:5+ N!R*; AN AN*!NI! +#%-:,$-+$5: C##.6$ %&8%685, *X 4* AM ;!3*!N M8 4* M ;!3*!N <!GERNMEN* ERGICE C:$.5, %&8%+85, N1 G!NA<E AMERICA '##-,&:-&:$+ G!NA<E PRICED*AXE C5#.,5 %&8%#85, *X <!)( <0M NAC! %%%%&AN AN*!NI! '##&#$:++$ (escription C)3" 4EE C,$.%% %&8%$85, A)AM! CI*0 *RIN< #,5%:&5%$%% REC3R +',5# (3RA")E <!!( C,'.+& %&8%,85, N0 IRI3XM.C!M8ACC* '++-,$:-:''' A* RA(I! C:#.+& %:8:585, *X 24C8*AC! "E)) K,5$&#AN AN*!NI! ,5%-#$:-''5& (escription 4A* 4!!( RE* C,%.%# %:8:585, *X ;E" K,:% %%%%%%%%%'+AN AN*!NI! 6666666666 ,5%-',#%6+' C#.+# %:8,685, *X ::6',%AN AN*!NI! 3"@A0 C5%%.%% %:8,+85, 4; ;!PPE**E8<A 4!R* AM ;!3*!N *X <!GERNMEN* ERGICE Amount Detal Contnue$ p. 6/14 Account Ending 2-83002 ROBERT STANLEY JONES Continued on reverse C5+.:$ %:8,&85, *X *AR"3C2 C!RP5,6$&&AN AN*!NI! '%%-+',+,', Price C5%#.$6 (escription RE4ER *! RECEIP* C5%#.$6 %:8,:85, *X "I< )!* K%5&$5 "I< AN AN*!NI! (IC!3N* *!RE C5'.&# %:8,,85, @A AMAF!N M2*P)ACE PM*AMFN.C!M8"I)) MERC;AN(IE C&5.#' %:8,,85, *X *AR"3C2 C!RP5,6$&&AN AN*!NI! '%%-+',+,', C,:%.5: %:8,585, @A AMFN.C!M8"I) ) AMAF!N.C!M MERC;AN(IE C#.$% %:8,585, AMAF!N E(!C '##-,5#-5%+, @A (I<I*A) C56.&6 %:8,585, @A AMAF!N M2*P)ACE PM*AMFN.C!M8"I)) MERC;AN(IE C56#.&6 %:8,%85, *X @A)-MAR* 3PERCEN*ERAN AN*!NI! 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(EPAR*MEN* *!RE (escription MIE ;!R* Amount Detal Contnue$ Account Ending 2-83002 p. 7/14 #ewar$s Plus %ol$ Car$ ROBERT STANLEY JONES Closing Date 0!"0!"2 Continued on ne7t page *ota/ 4ees in ,%5, *ota/ Interest in ,%5, Amount C5$%.%% C56:.,' 2012 )ees an$ *nterest +otals ,ear-to-Date $/7.27 0otal 6nteest Cha"ed 'o th!s Pe!od Interest Charge on Pay !ver *ime Purchases C&+.,+ %&85%85, Amount *nterest C'ar(e$ $150.00 0otal 7ees 'o th!s Pe!od ANN3A) MEM"ER;IP 4EE 3se Membership Re.ards> Points to.ard your annua/ membership fee. Gisit +++.membesh!pe+ads.com/cad'ees to /earn more. C5$%.%% R!"ER* *AN)E0 1!NE %&85%85, Amount )ees Price C'%.%% (escription 43E)8MICE))ANE!3 %%, 3N) P) C'%.%% %&8%&85, *X C;EGR!N <3)4 EXPREAN AN*!NI! ,5%,,$:6%% C5&'.,% %&8%:85, *X *AR<E* 5$,: 5$,: "A)C!NE ;<;* (IC!3N* *!RE C+$.&: %&8%,85, *X @A)-MAR* 3PERCEN*ERAN AN*!NI! (IC!3N* *!RE C,$.:5 %:8,+85, @A AMAF!N M2*P)ACE PM*AMFN.C!M8"I)) MERC;AN(IE C&$.55 %:8,+85, @A AMAF!N M2*P)ACE PM*AMFN.C!M8"I)) MERC;AN(IE C5'.,$ %:8,+85, @A AMAF!N M2*P)ACE PM*AMFN.C!M8"I)) MERC;AN(IE C5+.%5 %:8,+85, @A AMAF!N M2*P)ACE PM*AMFN.C!M8"I)) MERC;AN(IE Price C+,.:$ (escription 43E)8MICE))ANE!3 %%, 3N) P) C+,.:$ %:8,#85, *X *EXAC! NA"I) IA %:AN AN*!NI! ,5%#5$%::% Amount Detal Contnue$ p. 8/14 Account Ending 2-83002 ROBERT STANLEY JONES 4or ign O *rave/9 the APR is 5$.,&E HvI. 4or ign O *rave/9 the APR is 5$.,&E HvI. P/ease refer to page , for further important information regarding your account Important Notice 6n'omat!on on Pay 41e 0!me 7eatues 0ou may have access to one or more Pay !ver *ime 4eatures as part of your Card account. *he fo//o.ing are the current Annua/ Percentage Rates HAPRsI for Pay !ver *ime 4eatures. HvI indicates variab/e rate. HvI Gariab/e Rate $/7.27 0otal C&+.,+ C:9++'.:$ 5$.,&E HvI ign O *rave/8E7tended Payment !ption Pecenta"e *ate 6nteest Cha"e -alance ;ubCect to 6nteest *ate Annual 0our Annua/ Percentage Rate HAPRI is the annua/ interest rate on your account. *nterest C'ar(e Calculaton Account Ending 2-83002 p. 9/14 #ewar$s Plus %ol$ Car$ ROBERT STANLEY JONES Closing Date 0!"0!"2 p. 10/14 Account Ending 2-83002 ROBERT STANLEY JONES Membership Re.ards points earned may be transferred or redeemed as /ong as a// enro//ed Card accounts are in good standing. Points transferred or redeemed cannot be reversed back into the program. 7o'e!ted po!nts can be e!nstated 'o a 'ee by call!n" the numbe po1!ded belo+ o 1!s!t!n" membesh!pe+ads.com. *erms and Conditions of the Membership Re.ards> program app/y. 4or more information9 visit membershipre.ards.com8termsor ca// 5-'%%-AXP-EARN H,6+-:,+#I. 4rom overseas9 ca// co//ect :%$-'5#-,+66. 5,501 0 5,501 0otal ,9#5' 0 ,9#5' AddDl *e+ads Plus Eold XXXX-XXXXX,-',%:' ,9'': 0 ,9'': *e+ads Plus Eold XXXX-XXXXX,-':%%, 0otal Po!nts Act!1!ty Pe Cad -onus Po!nts A+aded Po!nts Act!1!ty 4n El!"!ble Cha"es Po!nts Eaned th!s Pe!od 4ebruary 59 ,%5, - 4ebruary ,69 ,%5, Ponts +ransacton Detal Po!nts Eaned th!s Pe!od ae pend!n" unt!l cha"es ae pa!d !n 'ull and all you accounts ae !n "ood stand!n". Points Earned this Period may inc/ude "onus Points. /%,725 0otal Po!nts -alance % Reinstated Points and AdAustments % Points 3sed this Period D$9$%5 Points Earned this Period :'9,,& !pening Points "a/ance 4ebruary 59 ,%5, - 4ebruary ,69 ,%5, !ccount "ummary D$ ,ou .now/ @se Po!nts 7o E1eyday Cha"es 3se your Card for everyday purchases /ike groceries9 gas9 phone bi//s and more9 then go on/ine and use the points you earned to cover those charges. )earn more at membesh!pe+ads.com/e1eydaycha"es 2hee 0o ;top -e'oe (ou ;hop Earn up to 5%X points on :%%D brands at membesh!pe+ads.com/ean 5,501 Po!nts Eaned th!s Pe!od 1#$00#A=P#EA*&F297#%276G 6ntenat!onal Collect3 %05#$16# 2799 membesh!pe+ads.com /%,725 0otal Po!nts -alance 0uestons !1out ,our !ccount/ !ccount Num1er 1M62292635 Pre4are$ 5or #6B7#+ "+!N87, 96N7" p. 11/14 Mem1ers'4 #ewar$s: Mont'ly "tatement an$ Pro(ram News p. 12/14 Prepared for ROBERT STANLEY JONES Membership Rewards Ao!"# $!mber 1M68292645 Oer! are ma"e on#$ to %ar"mem&er! '(o meet certain )*a#i$in+ criteria, B$ re!pon"in+ $o* 'i## &e "i!c#o!in+ to t(e merc(ant t(at $o* meet t(e!e criteria, Account Ending 2-83002 p. 13/14 #ewar$s Plus %ol$ Car$ ROBERT STANLEY JONES Closing Date 0!"0!"2 Oer! are ma"e on#$ to %ar"mem&er! '(o meet certain )*a#i$in+ criteria, B$ re!pon"in+ $o* 'i## &e "i!c#o!in+ to t(e merc(ant t(at $o* meet t(e!e criteria, p. 14/14 Account Ending 2-83002 ROBERT STANLEY JONES