5 Written Questions 5 Written Questions 5 Written Questions 5 Written Questions

1. A graphic depiction of processes, with interfaces identified, used to facilitate analysis

INCORRC!" INCORRC!" INCORRC!" INCORRC!" #ou ga$e no answer
AN%WR" AN%WR" AN%WR" AN%WR" &rocess Configuration
'. ( &ro$ides input to the o$erall pro)ect *anage*ent plan and includes +uality control, +uality
assurance, and continuous process i*pro$e*ent approaches for the pro)ect.
( ,ay -e for*al or infor*al, highly detailed, or -roadly fra*ed. !he style and detail is deter*ined
-y the re+uire*ents of the pro)ect.
( %hould -e re$iewed early in the pro)ect to ensure that decisions are -ased on accurate
infor*ation.
( !he -enefits of this re$iew can include reduction of cost and schedule o$erruns caused -y
rewor.
INCORRC!" INCORRC!" INCORRC!" INCORRC!" #ou ga$e no answer
AN%WR" AN%WR" AN%WR" AN%WR" Characteristics of the Quality ,anage*ent &lan
/. where 012 of the pro-le*s are due to '12 of the causes
INCORRC!" INCORRC!" INCORRC!" INCORRC!" #ou ga$e no answer
AN%WR" AN%WR" AN%WR" AN%WR" 013'1 &rinciple
4. In$ol$es co*paring actual or planned pro)ect practices to those of co*para-le pro)ects to identify
-est practices, generate ideas for i*pro$e*ent, and pro$ide a -asis for *easuring perfor*ance.
!hese other pro)ects can -e within the perfor*ing organi5ation or outside of it and can -e within
the sa*e or in another application area
INCORRC!" INCORRC!" INCORRC!" INCORRC!" #ou ga$e no answer
AN%WR" AN%WR" AN%WR" AN%WR" 6ench*ar.ing
5. deter*ining process i*pro$e*ents
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AN%WR" AN%WR" AN%WR" AN%WR" Quality ,etric is not used for
PMP 8: Project Quality Manageme...
NAME: ________________________
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c
a
b
d
1. Additional Quality &lanning !ools Additional Quality &lanning !ools Additional Quality &lanning !ools Additional Quality &lanning !ools
INCORRC!" INCORRC!" INCORRC!" INCORRC!" No answer gi$en
AN%WR" AN%WR" AN%WR" AN%WR" ( 6rainstor*ing
( Affinity 7iagra*s
( 8orce 8ield Analysis
( No*inal 9roup !echni+ues
( ,atri: 7iagra*s
( &rioriti5ation ,atrices
'. &ro)ect &ro)ect &ro)ect &ro)ect ,anage*ent &lan ;se in ,anage*ent &lan ;se in ,anage*ent &lan ;se in ,anage*ent &lan ;se in
&erfor* Quality Control &erfor* Quality Control &erfor* Quality Control &erfor* Quality Control
INCORRC!" INCORRC!" INCORRC!" INCORRC!" No answer gi$en
AN%WR" AN%WR" AN%WR" AN%WR" ( Contains the +uality
*anage*ent plan, which is used to
control +uality
( !he +uality *anage*ent plan
descri-es how +uality control will -e
perfor*ed within the pro)ect
/. !rend Analysis !rend Analysis !rend Analysis !rend Analysis
INCORRC!" INCORRC!" INCORRC!" INCORRC!" No answer gi$en
AN%WR" AN%WR" AN%WR" AN%WR" In$ol$es *athe*atical
techni+ues to forecast future
outco*es -ased on historical results
4. Characteristics Characteristics Characteristics Characteristics of Control <i*its of Control <i*its of Control <i*its of Control <i*its
INCORRC!" INCORRC!" INCORRC!" INCORRC!" No answer gi$en
AN%WR" AN%WR" AN%WR" AN%WR" ( ;pper and lower control
li*its are set -y the pro)ect
*anager and appropriate sta.eholders
to reflect then points at which correcti$e
action will -e ta.en to pre$ent
e:ceeding specification li*its.
( 8or repetiti$e processes, the control
li*its are generally = />.
( A process is considered out of control
when a data point e:ceeds a control
li*it or if se$en consecuti$e points are
a-o$e or -elow the *ean
5. &erfor* Quality &erfor* Quality &erfor* Quality &erfor* Quality Assurance" Change Assurance" Change Assurance" Change Assurance" Change
Re+uests Re+uests Re+uests Re+uests
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5 ,atching Questions 5 ,atching Questions 5 ,atching Questions 5 ,atching Questions
a
( Contains the +uality *anage*ent plan,
which is used to control +uality
( !he +uality *anage*ent plan descri-es
how +uality control will -e perfor*ed
within the pro)ect
b
In$ol$es *athe*atical techni+ues to
forecast future outco*es -ased on
historical results
c
( 6rainstor*ing
( Affinity 7iagra*s
( 8orce 8ield Analysis
( No*inal 9roup !echni+ues
( ,atri: 7iagra*s
( &rioriti5ation ,atrices
d
( ;pper and lower control li*its are set -y
the pro)ect *anager and appropriate
sta.eholders to reflect then points at which
correcti$e action will -e ta.en to pre$ent
e:ceeding specification li*its.
( 8or repetiti$e processes, the control
li*its are generally = />.
( A process is considered out of control
when a data point e:ceeds a control li*it
or if se$en consecuti$e points are a-o$e or
-elow the *ean
e
( Quality i*pro$e*ent includes ta.ing
action to increase the effecti$eness and3or
efficiency of the policies, processes, and
procedures of the perfor*ing organi5ation.
( Change re+uests are created and used as
input into the &erfor* Integrated Change
Control process to allow full consideration
of the reco**ended i*pro$e*ents.
( Change re+uests can -e used to ta.e
correcti$e action or pre$enti$e action or to
perfor* defect repair
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e AN%WR" AN%WR" AN%WR" AN%WR" ( Quality i*pro$e*ent
includes ta.ing action to increase
the effecti$eness and3or efficiency of
the policies, processes, and procedures
of the perfor*ing organi5ation.
( Change re+uests are created and used
as input into the &erfor* Integrated
Change Control process to allow full
consideration of the reco**ended
i*pro$e*ents.
( Change re+uests can -e used to ta.e
correcti$e action or pre$enti$e action or
to perfor* defect repair
5 ,ultiple Choice Questions 5 ,ultiple Choice Questions 5 ,ultiple Choice Questions 5 ,ultiple Choice Questions
1. .eeping errors out of the hands of the custo*er
?No Answer@
a. 9oldAplating
-. CORRC!" CORRC!" CORRC!" CORRC!" Inspection
c. 7O
d. Quality
'. ( Is a line graph that shows data points plotted in the order in which they occur.
( %how trends in a process o$er ti*e, $ariation o$er ti*e, or declines or i*pro$e*ents in a
process o$er ti*e.
( !rend analysis is perfor*ed using run charts and in$ol$es *athe*atical techni+ues to forecast
future outco*es -ased on historical results
?No Answer@
a. Characteristics of &areto Charts
-. CORRC!" CORRC!" CORRC!" CORRC!" Characteristics of a Run Chart
c. Characteristics of %catter 7iagra*s
d. Characteristics of Bistogra*s
/. certain features are added to the deli$era-le which were not as.ed for -y the custo*er, to earn
custo*er appreciation. It is not a reco**ended pro)ect *anage*ent practice
?No Answer@
a. &lan Quality
-. Quality Audit
c. 9rade
d. CORRC!" CORRC!" CORRC!" CORRC!" 9oldAplating
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4. Is an operational definition that descri-es, in $ery specific ter*s, a pro)ect or product attri-ute
and how the +uality control process will *easure it
?No Answer@
a. Quality ,etrics ;se
-. CORRC!" CORRC!" CORRC!" CORRC!" Quality ,etrics
c. Quality $s 9rade
d. Quality
5. ( &ro)ect docu*ents that *ay -e updated include, -ut are not li*ited to"
( %ta.eholder register, and
( Responsi-ility Assign*ent ,atri:
?No Answer@
a. &rocess I*pro$e*ent ,odels
-. CORRC!" CORRC!" CORRC!" CORRC!" &lan Quality" &ro)ect 7ocu*ent ;pdates
c. Quality Chec.lists ;se
d. Quality Control ,easure*ents
5 !rue38alse 5 !rue38alse 5 !rue38alse 5 !rue38alse Questions Questions Questions Questions
1. Quality &olicy ;se in &lan Quality C ( !he +uality policy of the perfor*ing organi5ation for their
products often can -e adopted Das isD for use -y the pro)ect.
( If the perfor*ing organi5ation lac.s a for*al +uality policy, or if the pro)ect in$ol$es *ultiple
perfor*ing organi5ations ?as with a )oint $enture@, the pro)ect *anage*ent tea* will need to
de$elop a +uality policy for the pro)ect.
( Regardless of the origin of the +uality policy, the pro)ect *anage*ent tea* *ust ensure that
the pro)ect sta.eholders are fully aware of the policy used for the pro)ect through the
appropriate distri-ution of infor*ation
!his is true. #ou ga$e no answer.
'. Control <i*its C Illustrates the *ost co**on cause of pro-le*s in a process -y the nu*-er and
relati$e heights of the -ars
!his is false. #ou ga$e no answer.
It should -e Control <i*its Control <i*its Control <i*its Control <i*its C thresholds, which can indicate whether the process is out of
control.
/. Continuous I*pro$e*ent C !he planAdoAchec.Aact cycle is the -asis for +uality i*pro$e*ent as
defined -y %hewhart and *odified -y 7e*ing. In addition, +uality i*pro$e*ent initiati$es
underta.en -y the perfor*ing organi5ation, such as !Q, and %i: %ig*a, should i*pro$e the
+uality of the pro)ectEs *anage*ent as well as the +uality of the pro)ectEs product
!his is true. #ou ga$e no answer.
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4. &rocess I*pro$e*ent &lan ;se in &erfor* Quality Assurance C ( Quality *anage*ent plan
( &rocess i*pro$e*ent plan
!his is false. #ou ga$e no answer.
It should -e &rocess I*pro$e*ent &lan ;se in &erfor* Quality &rocess I*pro$e*ent &lan ;se in &erfor* Quality &rocess I*pro$e*ent &lan ;se in &erfor* Quality &rocess I*pro$e*ent &lan ;se in &erfor* Quality Assurance Assurance Assurance Assurance C !he process
i*pro$e*ent plan details the steps for analy5ing processes to identify acti$ities which enhance
their $alue.
5. Quality C !he process of identifying +uality re+uire*ents and3or standards for the pro)ect and
product, and docu*enting how the pro)ect will de*onstrate co*pliance
!his is false. #ou ga$e no answer.
It should -e Quality Quality Quality Quality C the degree to which a set of inherent characteristics fulfill re+uire*ents.
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