CONFIDENTIAL

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MAY SEMESTER 2O1O
FINAL SEMESTER EXAMINATION
COURSE
: ENGLISH FOR ORAL COMMUNTCATTON
CODE
: OUMH1303
DATE
: 16 AUGUST 2010
DURATION
: 1 HOUR 10 MINUTES
TIME
: 2.fi) PM
- g.1O
PM
INSTRUCTIONS TO CANDIDATES
1. The question paper is set in ENGLISH. Answer in ENGLISH only.
2- This question paper
consists of ONE part only. Read CAREFULLY the instruction given
3. Write your ansurers in the booklet provided
This question paper
consisfs of 2 PAGES of question printed on both sides of the paper, excluding
this page.
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PART A
INSTRUCTIONS
Part A contains TEN questions. Answer ALL the questions.
QUESTIONS Marks
1
Julia T. Wood (2009) defines communication as "a systernic process in
which people interact with and through symbols to create and interpret
meanings". What do you understand by the key terms process, systemic,
f,
symbols and meaningsin this definition?
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State the THREE theoretical models that help explain the process of ol3l"*"
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communication. Briefly describe each model. ,J;;^.
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What is interpersonal communication? Identifu TWO tlpes of oral
interpersonal communication that are based on how close or intimate the
speakers and listeners are and give a clear example for each t1pe.
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lnteracting successfully in
goup members. Describe
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small groups requires active participation of
and dtscuss the respective up
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( 6 )
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5.
leader and the group members in e,nsuring
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state the FOUR main types of public speech.
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Describe
o'public
speaking". Identifr TWO categories of people who need
to speak in public as part of their occupation or professional work and
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What is the difference between active listening and passive listening? Give
an example of a situation for each of these two types of listening and
suggest TWO active listening strategies.
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'What
is "small talk" and when is it appropriate? State TWO topics that are
suitable for small talk and TWO topics that we should avoid.
6.
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10.
Giving instructions about how to do a certain task is one type of
informative speech. State TIIREE other different types of informative
speech. In each case, briefly explain the.specific purpose.
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Briefly describe TIIREE general categories of visual materials that are
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used in effective oral presentations. State THREE important rules that
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gurdetheuseofvisualmaterials.
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[Total:
60 marksl
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There are TrrBFp important factors that you need to profile whe,n
preparing to rfrake a public speech. Name these factors and briefly
describe what i$ required in each case.
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END OF
QUESTTON
PAPER