Romallus Murphy is a forward thinking, success-driven and highly successful marketing and client leader with extensive experience championing digital marketing communications.
Romallus Murphy is a forward thinking, success-driven and highly successful marketing and client leader with extensive experience championing digital marketing communications.
Romallus Murphy is a forward thinking, success-driven and highly successful marketing and client leader with extensive experience championing digital marketing communications.
Forward thinking, success-driven and highly successful marketing and client leader with extensive experience championing digital marketing communications. Accomplished at conceptualizing and executing marketing and sales programs to deliver immediate and long-term results. Diverse skills in executive management include problem solving, process re-engineering and client leadership. Excellent communicator - particularly skilled at developing internal and external partnerships to build consensus and achieve corporate objectives. Accomplished leader, with motivational management style and excellent people development skills.
Strategic Planning Market Communications Digital Strategy SEO SEM Budgeting Business Development Mobile Commerce Negotiations Presentations Internet Marketing Interactive Marketing Web Site Development Social Media Market Analysis Team / Consensus Building
PROFESSIONAL EXPERIENCE
Elite Interactive Solutions, Los Angeles, CA 02/2012 - Present Elite Interactive Solutions is a facility based digital security guarding system. Elites combination of processes and software are used to remotely monitor facilities in our Command Center by our Security Agents.
Generated over $2 million in revenue to the company with zero crime loss for clients. Maintained the highest closing ratio in the history of the company. Pioneered the companys products and services into the office complex and multiplex housing industries.
Unified Energy, A Subsidiary of Tullett Prebon, Houston, Texas 11/2011 5/2014 Unified Energy is a national leader in power purchasing and negotiations. Specializing in price discovery and timely market assessments, Unified Energy simplifies the purchase and management of energy. Energy Resource Partner Worked with large size businesses on energy procurement, energy efficiency programs and demand response services. Provided a holistic approach to energy management for clients in several industries including automotive, education, city governments and commercial properties. Generated $500,000 in revenue to the company while savings clients an average of 22% in energy costs.
Chino Hills Branch Public Library, Chino Hills, California 05/2010 - 11/2011 A branch of the San Bernardino County Library System, offering free computer training at all levels, from Novice to Expert Marketing Communications Instructor - Volunteer Provided instruction on marketing communications products including Word, PowerPoint and Excel. Created and implemented curriculum addressing social media applications; i.e. LinkedIn, Twitter, and Facebook. Developed and presented how to classes related to email, online banking, and retail buying sites. Offered assistance in building and maintaining websites and instruction on search engine optimization (SEO).
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City of Angels School, LAUSD, Los Angeles, California 10/2009 12/2010 Educational institution providing dropout prevention resources for at risk students.
Computer Skills Instructor - Volunteer Tutored at risk students in grades 9 - 12 in Microsoft Office products such as Word, Excel and PowerPoint. Curriculum included instruction on Internet use, keyboarding skills, email and basic concepts of search.
COBALT GROUP, Seattle Washington 05/2008 - 09/2009 National Automotive Digital Marketing Services Company Senior Client Executive Managed, directed, and facilitated the success of account team members in all initiatives related to web site and eCommerce sales and revenue. Designed new and improved existing marketing communications campaigns; created proposals and presentations; negotiated client contracts. Worked with executive management teams to delivered key performance indicators. Updated clients on project status, timeline, budget, deliverables, and performance reporting and market intelligence. Collaborated with internal and external cross-functional departments to align on goals and objectives. Prepared quarterly client business reviews and annual sales forecasts. Accomplishments: Realized a 12% increase of client ROI in 2008 versus 2007 by establishing and maintaining client satisfaction via Internet consultation services, strategic planning and competitive and financial analysis. Successfully negotiated increase in clients three-year contract from $15 million to $17 million. Generated a 17% increase in client satisfaction; ranking second in company. Initiated and conducted monthly retailer meetings to gain feedback on existing programs and to announce innovative programs designed to increase dealer web site traffic and ecommerce sales and revenue. Conceptualized and launched Benchmark Study leading to foundation for new customer handling processes and retailer performance measurements. Conducted research at the 20 best performing Internet dealerships as a foundation for a best practices training program. Launched new video and mobile application technologies for client, generating 6% revenue increase.
FORD MOTOR COMPANY, Irvine, California International Automotive Design, Manufacturing, and Sales Corporation Interactive Marketing Manager - Jaguar Cars 01/2007 - 04/2008 Lead the marketing communications team and was the driving force in the Jaguar Cars interactive marketing growth across 180 retailers. Synchronized efforts of multiple departments and agency partners to achieve corporate sales goals. Managing a budget of $5 million, developed and implemented diverse corporate marketing communications programs and initiatives to increase web site traffic for JaguarUSA.com, regional and dealer sites, and close rate performance. Conducted market research and positioning to create and deliver B2B/B2C messaging. Defined customer segmentation, conducted competitive analysis, and launched innovative mobile and social media solutions. Managed and directed five third party agencies to support Jaguar's advertising, media buying - SEO/SEM, digital marketing, dealer network and performance measurement efforts. Created and maintained infrastructure for corporate and dealer digital reporting. Developed and conducted performance improvement training programs for field personnel. Accomplishments: Propelled interactive marketing activities in 2006-2007 for JaguarUSA.com, Dealer Web Sites, Lead Management and Build Your Vehicle Tool initiatives, achieving a 16% increase in web site traffic in 2007 over 2006.
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Jaguar Cars (continued) Conceptualized, planned and launched monthly eNewsletter providing story direction for distribution of 200,000 prospects per month. Efforts involved segmenting existing owner base with prospects to deliver the "new" Jaguar Design Language. Collaborated with global company teams and suppliers on the development and implementation of Jaguar Land Rover Build Your Vehicle Tool, increasing monthly prospect use by 1,500 users. Generated and implemented digital brand owner communications, creating a 5% increase in repurchase loyalty over previous year. Developed & delivered first ever eCommerce reporting process, increasing close rate from 5.3% to 7.4%. Served as U.S. representative on global team charged with evaluating and selecting new worldwide advertising/ digital agency.
eBusiness Manager Ford & Lincoln Mercury Division 01/2001 - 01/2007 Designed and created digital marketing communications plans for retailer and regional web sites to meet traffic and lead generation objectives; developed online marketing communications plans to drive site traffic. Led and directed internal departments, retailers, field personnel and support agencies to ensure best practices and processes to improve close rate and customer satisfaction ratings. Interfaced with executive and retailer management to review campaign performance and identify areas for improvement and potential market opportunities. Collaborated with internal departments and dedicated resources to manage all projects related to lead generation and management. Directed all aspects of retailer support including response to retailer inquiries, lead management training, technical assistance and retailer feedback for improvements. Created and established company interactive marketing growth across 250 retailers. Facilitated retailer process reviews, retailer training sessions, and sales meetings outlining new products and services.
Accomplishments: Consulted extensively with dealerships to launch retailer association digital advertising strategy, including direct mail and Internet prospects. Designed lead scoring process to identify Internet prospects most likely to purchase a new vehicle within 30 days. Identified and managed distribution of prospects to automotive retailers boosting results of over 40,000 sales in 2006, versus 32,000 in 2005. Increased Internet sales from 12% in 2001 to 25% in 2006 by conducting retailer and field team training teams to optimize Digital Marketing processes. Collaborated with dealer advertising boards and advertising agencies on development and execution of Digital Marketing strategies with a budget of over $60 million per year. Initiated and developed dealership training analyses and enrollment processes, facilitating collaboration with a cross functional team, to implement a $1.3 million training plan, and establishing a benchmark for a national roll out.
Career Note: Prior positions with Ford Motor Company included Brand Manager; Sales Development Manager; Planning and Distribution Manager; Merchandising Manager; and Zone Manager. Details upon request.
Education Master Business Administration Howard University, Washington, DC
Bachelor Business Administration Major: Computer Based Information Systems Howard University, Washington, DC