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CIMENTO NACIONAL LDA

TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

INDEX CHAPTERS

Document No.:

PROC 4.0

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 1 of 29

INDEX CHAPTERS
Identification

DESCRIPT ION

Page
Numbers

W.I. 4.2.3 (g)

Amendment Record

2 of 29

POL 4.0

Policy for Quality Management System

3 of 29

PROC 4.0

Procedure for General Requirements

4 of 29

PROC 4.1

Procedure for General Documentation Requirements

5 of 29

W.I 4.1

Outsourcing

6 of 29

PROC 4.2.2

Procedure for the Quality Manual

7 of 29

PROC 4.2.3 (a)

Process Flow of Document Control

8 of 29

PROC 4.2.3 (b)

Procedure for Document and Data Control

W.I. 4.2.3 (a)

Master List of Documents

PROC 4.2.3 (c)

Procedure for Approval and Issue of Documents

W.I. 4.2.3 (b)

Document Transmittal

14 of 29

PROC 4.2.3 (d)

Procedure for Changes to Documents

15 of 29

W.I. 4.2.3 (c)

Work Instruction for Standard Format

16 of 29

W.I. 4.2.3 (d)

Work Instruction for Index/Sub-Index

17 of 29

W.I. 4.2.3 (e)

Example of Index/Sub-Index

18 of 29

W.I. 4.2.3 (f)

Work Instruction for Amendment Record

19 of 29

W.I. 4.2.3 (g)

Example of Amendment Record

20 of 29

PROC 4.2.4

Procedure for the Control of Records

21 of 29

W.I. 4.2.4

Work Instruction for Control of Records

22 of 29

W.I. 4.2.4 (a)

Work Instruction for documents to be issued

23 of 29

W.I. 4.2.4 (b)

Amendment Request

24 of 29

For Future Use

9 10 of 29
11 of 29
12 13 of 29

25 29 of 29

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

AMENDMENT RECORD

Document No.:

W.I. 4.2.3 (g)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 2 of 29

AMENDMENT RECORD
Document and
page number

Revision No.

Effective date

Nature of revision

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

POLICY FOR QUALITY MANAGEMENT SYSTEM

Document No.:

POL 4.0

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 3 of 29

The Chief Operating Officer (COO), with the involvement of the Management Team of the CIMENTO
NACIONAL LDA, has taken the decision to establish, document, implement, maintain and
continuously improve a Quality Management System that meets the requirements of the
International Standard SABS ISO 9001:2008.
The basic principle of our company, portfolio, product standards, quality produce provides a high
reliability and complete customer satisfaction to meet customer demand.
Customer Policy:

Quality Management System Standard in the light of the development and improvement of the
process;
Qualified input supply sources and ensuring continuity of product quality through the use of
modern technology;
Employees education and knowledge and improve their skills.

In the selection of the efficient use of natural resources with the mission of the company employees as
well as the necessity for the implementation of the quality policy includes volunteering.

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

PROCEDURE FOR GENERAL REQUIREMENTS

Document No.:

PROC 4.0

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

PURPOSE
This procedure defines how and by whom the Quality Management System is
established, documented, implemented, maintained and how it is continually
improved.
SCOPE
The scope of this procedure covers the entire Quality Management System and
all the processes in the company.
RESPONSIBILITY
It is the responsibility of the COO to establish the Quality Management System
and appoint the Management Representative to implement, maintain and
continually improve upon it.
A Quality Consultant has been appointed by CIMENTO NACIONAL LDA to
document the Quality Management System and to perform third party
assisted internal audits.
PROCEDURE
In order to address the general requirements the COO has:
a)
b)
c)
d)
e)

identified the processes


determined the sequence and interaction
established criteria and methods of control
established availability of information
established procedures for measuring, monitoring and analysing these
inputs to ensure continual improvement of the Quality Management
System (See Quality Manual).

Page 4 of 29

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

PROCEDURE FOR GENERAL DOCUMENTATION


REQUIREMENTS

Document No.:

PROC 4.1

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 5 of 29

PURPOSE
The purpose of this procedure is to define the documented structure of the
Quality Management System as well as the extent and detail of documentation
required to meet the requirements of the company and the International
Standard.
SCOPE
The documentation requirements cover all the operations of the company and the
elements of the International Standard.
RESPONSIBILITY
It is the responsibility of the COO to determine these requirements.
PROCEDURE
The Quality Management System has a four tier documented structure contained
in one Master Manual as follows:1)
2)
3)
4)

Policies and Objectives


Procedures
Work instructions
Quality forms and supporting documents

(Pol)
(Proc)
(W.I.)
(SD)

The documents in use have been identified as necessary to comply with the
International Standard whilst addressing the needs of the company to control its
processes.

W1 4.2.3 (a)

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

OUTSOURCING

Document No.:

W.I. 4.1

Effective Date:

Page 6 of 29

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Responsible
Person

The following Processes are supplied by Outsource Service Providers:


a)

Front End Loader maintenance is done by Centrocar by Service


Programme

Lead Technician

b)

Motorcar maintenance and repair is done by AutoPray

Lead Technician

c)

Compressors are maintained by WRT Compressores LDA

Lead Technician

d)

Catering supplied by Human Resources

Human Resources

e)

Security supplied by Milenium Security

Human Resources

f)

Warehousing and Delivery is provided by Sales and Marketing

Sales & Marketing

The Responsible Person authorises the necessary documentation as proof of


compliance.

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION QUALITY MANUAL

Document No.:

PROC 4.2.2

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

It is the policy of the Management of CIMENTO NACIONAL LDA to manage a


suitably established Quality System to the requirements of the International

Page 7 of 29

Standard contained in quality manuals.


Management has adopted a two-tier system of documented manuals to operate
the system:
A.
B.

Policy Manual/Procedure Manual


Work Instruction Manuals (which consist of extracts from the Quality
Manual and is issued to relevant personnel).

The appointed Management Representative is in possession of a Master


Manual containing the Policies, Procedures and Work Instructions.
Quality planning has been included as an integral part of the Quality System and
is cross-referenced throughout the Procedure and Works Instruction Manuals.

PROC 5.4.2 (a)(i)

Quality plans are considered to be an integral part of the Quality System unless
the customers requirements are more extensive than the Quality System
documentation parameters.

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

PROCESS FLOW OF DOCUMENT CONTROL

Document No.:

PROC 4.2.3 (a)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 8 of 29

RESPONSIBLE
Originator /
Compiler
Originator /
Compiler

ACTION
New Doc

PROC / W.I

External
Document

W.I 4.2.4 (b)

Draft

PROC 4.2.3 (d)

Draft

Document Control
Officer

Register on Master List

Interested &
Affected Parties

Distribute for Comment

Document Control
Officer

W.I. 4.2.3 (a)

W.I. 4.2.4 (b)

Edited Copy Register on


Master List
NO

Originator /
Compiler

W.I. 4.2.3 (d)

For Approval

PROC 4.2.3 (b)

YES
Final Draft on Master List

Document Control

NO
Consultant /
Nominated Repr. /
Management Rep.

Proposed
Amendment

For Evaluation

W.I. 4.2.3 (a)

YES
W.I. 4.2.4 (b)

Amend

Authorization
Consultant /
Approving Officer

PROC 4.2.3 (c)

Amendment Records
W.I. 4.2.3 (g)

Document Control
Officer

Make Controlled Copies

Document Control
Officer / Recipient

Register
Master Copy

Distribute as Instructed & Withdraw


Obsolete Copies

W.I. 4.2.3 (a)


PROC 4.3.1 (b)
W.I. 4.2.4 (a)
W.I. 4.2.3 (b)

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION - DOCUMENT AND DATA CONTROL

Document No.:

PROC 4.2.3 (b)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 9 of 29

PURPOSE
It is the purpose of this procedure to define who controls documents and data
and how.
SCOPE
The scope of this procedure covers all quality documents including Customer
Specifications and Drawings as well as manuals, forms and data sheets
referenced in this document.
RESPONSIBILITY
It is the responsibility of the Document Control Officer to control documents and
data.
PROCEDURE
1. All documents contained in the Quality System will be typed or filled in by
ink on the standard format.
2. No changes to documents may be made in pencil, by the use of
correction fluid or without proper authorisation.
3. All documents will carry the red CONTROLLED COPY stamp to prevent
uncontrolled photostats.
4. An amendment record will precede all Policies in the manuals.
5. The documents are located as specified on the master list
6. All documents are authorised by the COO or his delegated representative
unless otherwise specified.
7. The distribution of documentation or revised documentation is managed
in accordance with procedure.

W.I. 4.2.3 (g)

W.I. 4.2.3 (g)


W.I. 4.2.3 (a)
PROC 4.2.3 (b)

CONTINUED ON NEXT PAGE

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION - DOCUMENT AND DATA CONTROL

Document No.:

PROC 4.2.3 (b)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 10 of 29

CONTINUED FROM PREVIOUS PAGE


8. Documents relating to quality of external origin will be stamped, authorised,
given a controlled number, issued where appropriate and filed as defined
on the Master List with the following stamp:
ELECTRONIC DOCUMENT
EXTERNAL DOCUMENT
W.I.

W.I. 4.2.3 (a)

Rev
Effective Date:
Authorised by,
Name:
Signature
Compiled by:.
No. of Pages:

9. All forms contained in this manual are in the form of master examples, filled
in copies are filed in the Quality Record Files.

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

DOCUMENT AND DATA CONTROL MASTER LIST OF


DOCUMENTS

Document No.:

W.I. 4.2.3 (a)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 11 of 29

MASTER LIST OF DOCUMENTS


DOCUMENT
NO.

DOCUMENT
TITLE

REV.
NO.

ISSUED TO /
SITUATED AT

SIGNATURE

DATE

RECALLED
DATE

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION - DOCUMENT AND DATA APPROVAL AND


ISSUE

Document No.:

PROC 4.2.3 (c)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

PURPOSE
The purpose of the procedure is to ensure that all documentation issued with
regard to the quality of the products is controlled.
SCOPE
The procedure outlines the steps to be taken when documents are issued.
RESPONSIBILITIES
It is the responsibility of the Document Control Officer to carry out the following
functions:1.

Ensure that documents are generated, issued and to revise all documents
that are related to the quality of the product.

Page 12 of 29

2.

Retrieve, record and destroy all controlled documents that have been
revised or are outdated.
Maintain and update distribution lists, (Master List)

3.

W.I. 4.2.3 (a)

PROCEDURE
1.
2.
3.

All quality related documents are controlled.


The Master List shall be used to verify control distribution.
W.I. 4.2.3 (a)
Each document that is distributed is given a control number and entered
on the document transmittal form.
Upon distribution, the recipient must sign, date and return the document
transmittal form.
W.I. 4.2.3 (b)
Revisions to controlled documents are sent to all persons in possession of
a controlled document.
Obsolete or revised controlled documents are recalled by the issue of a
Document Transmittal Form.
W.I. 4.2.3 (b)
The Document Control Officer then removes the returned documentation
from circulation.
Revisions to a procedure are made on a page-by-page basis and
therefore the different pages of a procedure may have different revision
numbers.

4.
5.
6.
7.
8.

CONTINUED ON NEXT PAGE

CIMENTO NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION - DOCUMENT AND DATA APPROVAL AND


ISSUE

Document No.:

PROC 4.2.3 (b)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 13 of 29

CONTINUED FROM THE PREVIOUS PAGE


9.

Data Control
8.1

8.2

8.3

All data and documents stored on electronic media are write


protected and can only be accessed by code for the purpose of
any alteration or change. Authorised staff knows the codes.
Printouts of the Master formats are kept on record and are
authorised by a standard format stamp such as is used for
external documents except that the heading reads Electronic
Data and Compiled by in addition

Code Lists

PROC 4.2.3

Back-ups of data stored on electronic media are made daily and


handled as follows:
a.
b.
c.

On External Hard-drive done weekly.


Hard Drives are stored off site at secure premises.
The responsible person confirms the successful data

PROC 4.2.4

capture prior to storing back-ups.


Note: Back-ups are full system back-up and not merely
incremental.
10.

Document Control Officer


10.1 All documents will be reviewed during Internal Audits or as and
when deficiencies are detected.

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION - DOCUMENT TRANSMITTAL

Document No.:

W.I. 4.2.3 (b)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 14 of 29

DOCUMENT TRANSMITTAL
To:

...............................................................

Date:

.................

It has become necessary for the following controlled documents to be returned to the sender:
DOCUMENT NUMBER

SIGNED:

TITLE

RETURNED BY/ISSUED TO

DATE

STATEMENT OF TESTIMONY BY HOLDER


CONTROL NUMBER

OBSOLETE COPY
DESTROYED

RETURNED

AMENDMENT
RECORDED

DATE ACTIONED

ILLEGIBLE

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

DOCUMENT CHANGES

Document No.:

PROC 4.2.3 (d)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

PURPOSE
The purpose of this procedure is to ensure that:a)
b)
c)

No unauthorised changes to documents are made


The nature of the changes are recorded
Changes are reviewed and approved by the same functions that
initiated the documents.

SCOPE
The scope of this procedure covers all Quality related documents.
RESPONSIBILITY
It is the responsibility of the compiler to initiate changes to review suggestions,
which have to be authorised by the Manager for approval by the Director before
implementation.
PROCEDURE
The control of changes is achieved by the use of the Works Instruction for
standard format, sub-index, amendment records, Master List, Document
Transmittal, Control stamps for External and Electronic Data.
All proposed changes to documents and forms must be marked draft and
reviewed by the Managers prior to verifying with the compiler who will formalize
the amended documents for approval by the Director, prior to implementation.

Page 15 of 29

The changes will result in a change in the Effective Date and Revision No will
increase by + 1. The nature of the change will also be recorded on the
Amendment Record. Changes will be made by striking through the deleted text
and entering the alteration in blue text, until the following revision; in which
case the previously revised text will become black and only the latest revision in
blue.

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION STANDARD FORMAT

Document No.:

W.I. 4.2.3 (c)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

The standard format of all quality related documents other than standard
business forms ensure the following:1.
2.
3.
4.
5.
6.
7.
8.

All documents are uniquely identified


The current or latest revision status is known
The date on which it became effective
The title and or sub-title relating to the International Standard
Who compiled it
By whom it was authorised
What page it is in the sequence
Whether it is controlled or not

The standard business forms are included in the manual as photocopied


examples on a standard format form to ensure similar control as stated above.
These photocopied examples are identified with an Example Only stamp to
prevent inadvertent use.

Page 16 of 29

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION INDEX / SUB-INDEX

Document No.:

W.I. 4.2.3 (d)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

The Index / Sub-index shown hereunder are to ensure that:a.

Documents pertaining to any element of the standard are easily traceable


by both users and auditors.

b.

All documents pertaining to a said issue are defined and available.

Page 17 of 29

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION INDEX / SUB-INDEX

Document No.:

W.I. 4.2.3 (e)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Identification

DESCRIPT ION

Page 18 of 29

Page Numbers

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION AMENDMENT RECORD

Document No.:

W.I. 4.2.3 (f)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

An amendment record that defines what if any amendments have been made to
which documents, as well as their nature, precedes all divisions of the
standard.
This record must be updated by all holders of Quality Manuals, Policies,
Procedures and Work Instructions and confirmed on the document transmittal
forms.
See copy of amendment record attached.

Page 19 of 29

W.I. 4.2.3 (g)

W.I. 4.2.3 (b)

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION AMENDMENT RECORD

Document No.:

W.I. 4.2.3 (g)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 20 of 29

AMENDMENT RECORD
Document and
Page Number

Revision No.

Effective Date

Nature of Revision

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION CONTROL OF QUALITY RECORDS

Document No.:

PROC 4.2.4

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 21 of 29

PURPOSE
It is the purpose of this procedure to define how, for how long and by whom
quality records will be controlled.
SCOPE
The scope of this procedure encompasses all quality records including subcontractor and electronic media documents and/or data.
RESPONSIBILITY AND PROCEDURE
1.

It is the responsibility of the Document Control Officer to ensure that all


quality records are adequately stored, indexed and maintained for the
prescribed periods.
2. Quality records at CIMENTOS NACIONAL LDA are stored throughout the
company on both hard copy and/or electronic media.
3.
The following groups of records are stored at the following locations:
(i)
(ii)
4.
5.
6.

Administrative, Financial and Personnel records are to be stored at


the branches for 3 years and archived for a further 5 years.
Quality and production records to be stored for3 years and archived
for a further 5 years.

Forms, data or records relating to quality are indexed by different means


for different documents, but are in accordance with the elements of the
Quality System unless otherwise specified.
All documents, records, forms or data stored by electronic means are
edit protected, coded. Regular back-ups are made which are safely
stored and suitably identified in the abovementioned areas.
Documents that are older than the stipulated retention period will be
reviewed and either retained for an additional defined period or removed
and shredded to ensure controlled disposition by the Document Control
Officer

Proc 4.13

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION STORAGE OF QUALITY RECORDS

Document No.:

W.I. 4.2.4

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

Page 22 of 29

HOW
1.

Administrative forms such as:


1.1 Purchase Orders;
1.2 Delivery Notes;
1.3 Credit Control Application;
1.4 Invoices and
1.5 Order Forms
are numerically indexed by date.

2.

Job descriptions are stored by staff name and number.

3.

Budget information is stored in the GMs office.

4.

Statistical data is stored in the Production / Quality Managers Office.

5.

Test results, reports and data are stored at the offices.

6.

Raw material specifications are stored in the at the offices.

7.

Master copies of Product formulations are stored in the General Managers


Office.

8.

Suppliers test certificates are stored at the offices.

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

LIST OF DOCUMENTS TO BE ISSUED

Document No.:

W.I. 4.2.4 (a)

Effective Date:

Page 23 of 29

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

INSTRUCTION TO DOCUMENT CONTROL OFFICERS OF WHAT MUST BE ISSUED TO WHOM.


DATE

DESCRIPTION
Quality Manual
Objectives (5.3),
NCRs (8.3),
Job Descriptions (5.5)
Customer Complaints (8.3)
Customer Satisfaction (7.2.3)
Production (7.5)
Purchasing (7.4)
Stocktaking (6.3)
Control of Measuring and
Monitoring (7.6)
Measurement & Monitoring
(8.2)
Analysis of Data (8.4,
7.5.1 (b))
Management Review (5.6)

Maintenance (6.3 (c) &


7.5.1 (l))

SIGNED: .

RECIPIENTS
General Manager

BRANCH

All Staff
Reception & Sales
Factory Manager
General Manager
Bookkeeper /
Accountant
Factory Manager
Factory Manager
General Manager
General Manager,
Sales, Bookkeeper,
Reception, Factory
Manager or Quality
Clerk
Factory Manager

BY:

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:

ADMINISTRATION AMENDMENT REQUEST

Document No.:

W.I. 4.2.3 (b)

Effective Date:

Compiler:

FRANS BENEKE

Signature:

Page 24 of 29
Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

DOCUMENT CONTROL: AMENDMENT REQUEST


Amendment
Request No.

1.

Nature of amendment:

2.

Motivation for amendment:

3.

Comments:

Responsibility:
COMPANY A:
COMPANY B:
COMPILER / CONSULTANT:
APPROVING OFFICER:

Name:

Signature:

Date:

Date:

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:
Document No.:

Effective Date:

Page 25 of 29

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

For Future Use

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:
Document No.:

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Page 26 of 29

Compiler:

FRANS BENEKE

Signature:

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Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

For Future Use

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:
Document No.:

Effective Date:

Page 27 of 29

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

For Future Use

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:
Document No.:

Effective Date:

Page 28 of 29

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

For Future Use

CIMENTOS NACIONAL LDA


TITLE:

QUALITY MANAGEMENT SYSTEM

SUBTITLE:
Document No.:

Effective Date:

Page 29 of 29

Compiler:

FRANS BENEKE

Signature:

Copy No.

Approving Officer:

FARUK EREKREM ALIK

Signature:

Rev (Amdt) No. 1

For Future Use

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