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Exhibit A:

GENERAL TERMS AND CONDITIONS


FOR China Unicom Americas INTERNATIONAL SERVICES
[Definitions of Initial-Capitalized Terms Appear in Clause M below.]

A. Your Contract with China Unicom Americas references or attaches these General Terms
and Conditions and references or attaches
1. These general terms and conditions apply to the applicable Specific Terms and
a variety of services offered by China Conditions. Upon countersignature of this
Unicom Americas, (each, a “Service”). additional Order Form by CHINA UNICOM
Additional terms and conditions apply to Americas, an additional Agreement will
each of these Services and are reflected in exist between you and CHINA UNICOM
the separate specific terms and conditions Americas as to such upgraded or additional
for that Service (the “Specific Terms and Services.
Conditions”; together with these General
Terms and Conditions, and any other 5. In the event of any discrepancies between
supplemental terms and conditions referred General Terms and Conditions, any Specific
to in the Order Form, the “Terms and Terms and Conditions, or the Order Form,
Conditions of the applicable Service”). the following order of precedence will
apply:
2. When you purchase one or more Services i. (highest precedence) Order Form
from us, you will enter into a contract with (including any special terms specified in
CHINA UNICOM Americas. This contract the Order Form or contained in schedules
(the “Agreement”) will consist of: (i) these or appendices attached to and referenced
General Terms and Conditions; (ii) one or therein).
more Order Forms (including any schedules ii. Specific Terms and Conditions
and appendices attached to and referenced in iii. (lowest precedence) General Terms and
the Order Form) for the Service(s) you are Conditions
purchasing; and (iii) the Specific Terms and
Conditions applicable to each Service you B. Term
are purchasing. If you are purchasing more
than one Service, you will be deemed to 1. Our Agreement with you will be effective as
have a separate Agreement with us for each to the contracted Service as of the
Service. Effective Date and will remain in force
until the end of the specified term for the
3. Our Agreement with you will be effective as Service unless terminated earlier. You
to the purchased Service as of the date we must specify an initial term for each
countersign the Order Form for that Service Service (the “Initial Term”) in the Order
that you have signed and submitted to us Form; if no Initial Term is specified, the
(the “Effective Date”). Initial Term will be one year. The Initial
Term will commence on the Service
4. You may order upgrades of, or Commencement Date for the Service.
modifications to an existing Service, or Upon conclusion of the specified Initial
place orders for additional Services by Term, the Agreement will continue in
executing an additional Order Form that effect indefinitely until terminated by
either Party upon 30 days written notice. location. You must cooperate with us in
Please see Clause G.3 for certain securing local access arrangements from
payments, penalties and other conditions local access providers. If we arrange local
that apply to termination in certain access on your behalf in connection with the
circumstances. Service, you will be deemed to have agreed
to and accepted all the terms and conditions
C. Implementation imposed by the local access provider(s) and
will indemnify us for any costs or liabilities
1. Prior to any RRFS Date (as defined below) that we incur under such arrangements
for the Service at any location, you may (including, without limitation, any
postpone the RRFS date for that location cancellation penalties incurred if all or a
by giving us prompt written notice to such portion of the applicable Service is
effect. If the rescheduled RRFS is more terminated or cancelled).
than thirty days following the original
RRFS Date, we will have the right to bill D. Charges and Payment
you for any charges or expenses incurred
by CHINA UNICOM Americas as a result 1. There are generally two components to our
of the rescheduling. Such expenses may charges for Service: (i) one-time installation
include local access fees. You may not charges (the “Initial Charge”); and (ii)
postpone the RRFS date for any location monthly recurring charges (“Monthly
by more than 60 days from the original Service Charges”). For some Services,
RRFS date. Initial Charges and Monthly Service
Charges may consist of several components,
2. Any requested ready for service date for and you may also incur certain additional
delivery of a Service (the “RRFS Date”) set miscellaneous charges, in each case as
forth in the Order Form or otherwise specified in the applicable Specific Terms
specified by CHINA UNICOM Americas is and Conditions. If we are procuring local
subject to our standard and expedited access for you in connection with a Service,
delivery intervals for the applicable Service. you will also incur local access charges.
These intervals may change from time to There may be additional separate charges for
time. Although we will use reasonable local access. All charges will be set forth in
efforts to install the Service on or before the the Order Form.
RRFS Date, our inability to do so or to meet
any other target date will not constitute a 2. You may also have to pay certain additional
breach by us under this Agreement. non-recurring charges in connection with
However if we fail to make any Service certain Services. Such charges will be
available to you within 90 days of the specified in the applicable Specific Terms
applicable RRFS Date, upon ten (10) days’ and Conditions.
prior written notice to us you may cancel the
Service so delayed. Such cancellation will 3. All charges are exclusive of any and all
be your sole remedy under this Agreement. applicable taxes including value added tax
(if any), and regulatory surcharges (if any).
3. If you request delivery of the Service at a These amounts will be charged separately in
location other than a CHINA UNICOM your invoices.
Americas POP, you will be deemed to have
appointed CHINA UNICOM Americas or 4. Subject to applicable law, CHINA
its designated affiliate as agent to arrange UNICOM Americas reserves the right to
local access from the requested CHINA vary our charges at any time to reflect
UNICOM Americas POP to your specified changes in the governmental policies or to
General Terms and Conditions
-2–
reflect the changes in the costs we incur in UNICOM Americas after such payment or
providing any Service to you. We will give withholding is equal to the amount
you thirty days prior written notice of such invoiced.
changes.
7. You may be required to give us a security
5. We will invoice you in advance on a deposit and/or your use of the Service may
monthly basis and the Initial Charge will be subject to credit limits. In each case
be reflected in the first invoice we send the applicable details will be set forth in
you, together with the Monthly Service the Order Form.
Charges for the coming month. Monthly
Service Charges will begin to accrue on E. Modification and Maintenance
the Service Commencement Date. Some
Services also have usage-based Monthly 1. We may modify the network or technical
Service Charge components which will be specifications applicable to any Service so
invoiced in arrears. We will invoice in the long as such modifications do not result in
currency specified in (in order of any significant changes to the features and
preference) the Order Form, in US functionalities of the Service at the time you
Dollars. You must pay our invoices in full purchased it.
within thirty days of the invoice date.
You must pay all amounts invoiced or 2. CHINA UNICOM Americas may at its sole
otherwise owed to us under this discretion wholly or partially suspend the
Agreement without set-off or deduction. Service in connection with network or
Any sum that is not paid when due will equipment modification, preventive or
incur an interest charge of 10%, or the emergency maintenance, or as may be
maximum amount permitted by law, if required by applicable law. Whenever
less, commencing on the payment due possible we will give you advance notice of
date. We may change the applicable any planned intention to suspend the Service
default interest rate in the event of for any period and will provide such details
significant fluctuations in applicable as are available concerning the expected
interest rates and other economic schedule and duration of such a suspension.
conditions. You will be conclusively To the extent possible, we will discuss
deemed to have accepted any invoiced expected suspensions with you in advance
amounts which you do not dispute in and implement them in a manner which
writing prior to the applicable payment minimizes their impact on you and your
due date. users.

6. You must pay all taxes, duties, fees, levies 3. CHINA UNICOM Americas provides a
and other similar charges and any related coordinated, single point of contact
interest penalties however designated or maintenance function for Customer on a
imposed by any taxing or governmental 24/7 basis. We will notify you of the
authority whether imposed directly on you details of this point of contact.
or indirectly on CHINA UNICOM
Americas as a result of the existence or F. Customer Responsibilities
operation of this Agreement or otherwise
relating to the Service. If you are required In addition to your other obligations under
to withhold or pay such taxes from the Agreement you must:
amounts that we have invoiced you for,
you must pay such additional amounts so 1. Procure for CHINA UNICOM Americas
that the net amount received by CHINA and its subcontractors and agents access to
General Terms and Conditions
-3–
the premises and points of contact at all intentional acts, unauthorized acts or
Circuit Location Addresses. other causes that are within your
reasonable control.
2. Provide us with such additional v. Upon termination of the Service or the
documentation, such as letters of agency as Agreement for any reason, make
may be necessary for us to procure local available all equipment for removal or
access for you in connection with the return in the same condition as originally
Service installed (ordinary wear and tear
excepted) or pay a mutually negotiated
3. Assume all responsibility for all local access restoration or retention fee.
arrangements procured by CHINA vi. Hold us harmless for any interruption of
UNICOM Americas in connection with the or inability to use the Service where such
Service. event is caused by your failure to comply
with any of the foregoing.
4. Upgrade Customer-provided equipment as
necessary to support the Service and provide 7. Use the Service only for the purposes for
environmentally suitable equipment rooms which it is designed and provided.
that comply with applicable laws and other
requirements as may be applicable to the 8. Possess or obtain and maintain in force all
relevant equipment or otherwise reasonably necessary licenses and permits, and comply
specified by CHINA UNICOM Americas. with any laws, directives, regulations and
conventions which may be applicable to the
5. Participate in any testing procedures and possession or use of the Service by you or
provide escort services and a secure and safe third parties using it through you.
environment to any personnel of CHINA
UNICOM Americas or its subcontractors 9. Not use the Service or permit third parties
while they are on your premises for using it through you to do so in a manner
purposes of installation, testing or which:
maintenance. i. violates any applicable law, regulation,
treaty or tariff;
6. To the extent that we have agreed to provide violates the acceptable usages of any
ii.

any network terminating or other equipment networks, equipment or services which


in connection with the Service, you must: are accessed through CHINA
i. Acknowledge that title to any equipment UNICOM Americas network;
placed by CHINA UNICOM Americas or infringes on the intellectual property
iii.

our subcontractor on your premises in rights of others;


connection with the Service remains with is fraudulent, deceptive, or misleading;
iv.

us or such subcontractor. is excessively burdensome or otherwise


v.

ii. Be responsible for preparing the location results in network interruptions of any
for installation, including providing kind; or
adequate space, heating and cooling and involves illegal or unauthorized access,
vi.

electrical power. exploitation, interruptions or


iii. Provide us or our agents with reasonable monitoring.
access to the location for installation and
maintenance. You must hold harmless and indemnify us
iv. Use reasonable care in protecting the for any failures to comply with your
equipment from damage or loss and obligations under this Clause.
repair or replace any equipment that is
damaged or lost due to theft, negligence, 10. Comply with your other obligations that are
General Terms and Conditions
-4–
specified in the Country Annex and the termination. If our failure to perform (and
Specific Terms and Conditions. no other factors) resulted in you not being
able to use the Service you will not be liable
G. Termination for any charges accruing to the Service after
the date the Service became unusable.
1. Termination for Breach by Customer. If: (i) Termination of the Service is your sole and
you fail to pay any outstanding charges exclusive remedy under this Agreement for
due under this Agreement within five days breach by CHINA UNICOM Americas.
of us notifying you of the delinquency; or
(ii) you fail to comply with any other 3. Termination Charges for Customer Breach
important provision of this Agreement and or Early Termination for Customer
have not remedied the failure within 30 Convenience. For each Service that is
days of us notifying you, you will be in terminated prior to the end of the applicable
default of this Agreement. Once you are term (see Clause B above), you must pay
in default of this Agreement, we may at the following termination charges: (i) all
our sole discretion do any or all of the unpaid Initial Charges, Monthly Service
following: (a) terminate or temporarily Charges and other charges incurred up to
suspend all of the Services or just the and including the date of termination; (ii) for
Services that are the subject of the default; Services with an Initial Term of one year or
(b) terminate this Agreement; (c) attach, less, all Monthly Service Charges that would
take possession of and/or remove any have been payable for the remainder of the
equipment you have in our facilities in Initial Term; (iii) for Services with an Initial
connection with the Services and, subject Term of more than one year, all Monthly
to applicable law, sell or otherwise Service Charges that would have been
dispose of it in full or partial satisfaction payable during the first year of such term (if
of amounts you owe us under this termination is during the first year), and fifty
Agreement; or (d) exercise such other percent of the Monthly Service Charges that
remedies as are available to us or our would have been payable over the remaining
affiliates at law or in equity. If we term of the Initial Term; (iv) any charges
terminate a Service or the Agreement, in and expenses applicable to local access or
addition to all charges accruing to the other services procured by CHINA
applicable Service up to and including the UNICOM Americas on your behalf in
termination date, you must also pay us the connection with the Services; and (v) any
Termination Charges described in Clause taxes payable by you (see Clause D.5
G.3. In the event we suspend a Service, above).
charges will continue to accrue during the
period of suspension until (1) we 4. Termination for Bankruptcy, etc. If any
terminate the Service or this Agreement or proceeding in bankruptcy, reorganization,
(2) you cure the applicable default and we insolvency, liquidation or receivership are
reactivate the Service. commenced by or against either Party, the
other Party may, upon twenty-four hours’
2. Termination for Breach by CHINA written notice, terminate this Agreement for
UNICOM Americas. If we fail to perform an immediate effect.
important obligation under of this
Agreement and have not remedied such H. Third Party Use
failure within 30 days of you notifying us,
you may terminate the applicable Service. 1. You may resell and permit third parties to
You will not be liable for any charges use the Service, subject to the following
accruing to the Services from the time of conditions: (i) no such resale or third party
General Terms and Conditions
-5–
use will lessen or modify your obligations AND YOUR EXCLUSIVE REMEDIES
under this Agreement; (ii) use of the AGAINST CHINA UNICOM Americas
Service by third parties must comply with FOR ANY DAMAGES ARISING FROM
this Agreement and all applicable laws; (iii) ANY ACT OR OMISSION RELATING TO
you must possess or maintain all licenses, THIS AGREEMENT, REGARDLESS OF
permits and other requirements that may be THE FORM OF ACTION, WHETHER IN
applicable to such resale or third party use. CONTRACT, TORT, STRICT LIABILITY
You must, and hereby agree to, indemnify, OR OTHERWISE, ARE LIMITED TO
defend and hold harmless CHINA THE FOLLOWING: (i) FOR DIRECT
UNICOM Americas and its affiliates for DAMAGES TO REAL OR TANGIBLE
and from all liabilities and costs (including PERSONAL PROPERTY, YOUR
reasonable legal fees) arising from any and PROVEN DIRECT DAMAGES, SUBJECT
all claims by any third party in connection TO A MAXIMUM EQUAL TO THE
with the Services, (including, without AGGREGATE MONTHLY SERVICE
limitation, any claims regarding content CHARGES PAID BY YOU UNDER THIS
transmitted using the Services or violation AGREEMENT, (ii) FOR DEATH,
of data protection legislation) regardless of DISMEMBERMENT, DISFIGUREMENT,
the form of action, whether in contract, tort, INCAPACIPATION OR MUTILATION
warranty, or strict liability. However, you OR OTHER PERSONAL INJURY,
have no obligation to indemnify us against UNLIMITED BUT SUBJECT TO
claims for damages for bodily injury or PROVEN DIRECT DAMAGES, AND (iii)
death directly caused by our own FOR EVENTS ENTITLING YOU TO
negligence. CREDITS UNDER AN APPLICABLE,
“SERVICE LEVEL AGREEMENT,” THE
I. Warranty and Limitation of Liability SPECIFIED CREDIT ALLOWANCES.

1. WARRANTY AND DISCLAIMER. 3. EXCLUSION OF CONSEQUENTIAL


CHINA UNICOM Americas WARRANTS DAMAGES, ETC. CHINA UNICOM
THAT IT WILL DELIVER THE Americas WILL IN NO
SERVICES USING THE REASONABLE CIRCUMSTANCES BE LIABLE TO YOU
SKILL AND CARE OF A COMPETENT OR ANY PERSON CLAIMING
TELECOMMUNICATIONS SERVICE THROUGH YOU FOR ANY INDIRECT,
PROVIDER AND WILL USE INCIDENTAL, CONSEQUENTIAL,
REASONABLE EFFORTS TO RESTORE RELIANCE, OR SPECIAL DAMAGES OR
THE SERVICES IN THE CASE OF A FOR LOST REVENUES, LOSS OF DATA,
NETWORK FAILURE. CHINA UNICOM LOST SAVINGS, OR LOST PROFITS OF
Americas MAKES NO OTHER ANY KIND, REGARDLESS OF THE
WARRANTY OR GUARANTEE, FORM OF ACTION, WHETHER IN
EXPRESS OR IMPLIED, UNDER THIS CONTRACT, WARRANTY, STRICT
AGREEMENT OR OTHERWISE. CHINA LIABILITY, OR TORT, INCLUDING,
UNICOM Americas FURTHER WITHOUT LIMITATION, NEGLIGENCE
EXPRESSLY DISCLAIMS ANY IMPLIED OF ANY KIND WHETHER ACTIVE OR
WARRANTIES OF PASSIVE. CHINA UNICOM Americas
MERCHANTABILITY, SATISFACTORY WILL IN NO CIRCUMSTANCES BE
QUALITY, AND/OR FITNESS FOR A LIABLE FOR ANY DAMAGES
PARTICULAR PURPOSE. ATTRIBUTABLE TO ANY SERVICE,
PRODUCT OR ACTIONS OF ANY
2. LIMITATION OF LIABILITY. CHINA PERSON OTHER THAN CHINA
UNICOM Americas ENTIRE LIABILITY UNICOM Americas, ITS EMPLOYEES
General Terms and Conditions
-6–
AND AGENTS. 3. If Recipient receives lawful process
requesting or requiring it to disclose any
J. Dispute Resolution Information, Recipient will promptly notify
the disclosing Party in order that the
1. All disputes arising out of or in connection disclosing Party may seek an appropriate
with this Agreement will be referred to and protective order, or consent to the release of
finally resolved by arbitration in accordance the Information.
with the rules of the International Chamber
of Commerce. The arbitration proceedings 4. To the extent CHINA UNICOM Americas
will be conducted in California, USA and collects any personal data in the
the language of the arbitration proceedings administration and operation of this
will be in English. The decision resulting Agreement, such data will be considered
from the arbitration will be final and binding information subject to this Clause K.
on the parties. Each party shall bear its own
fees and costs of arbitration. 5. CHINA UNICOM Americas will be
permitted to process information received
K. Confidentiality from Customer for the purposes of the
administration and operation of this
1. From the Effective Date until the expiration Agreement and the provision of the
of five years following the termination of Services. Such processing may also include
this Agreement, a Party receiving storage of information in a local or foreign
(“Recipient”) information marked or database.
otherwise reasonably understood to be
confidential or proprietary of the disclosing L. General Terms
party (hereinafter “Information”) must keep
confidential and not disclose without the 1. Publicity and Advertising. Neither Party
disclosing Party’s consent the Information may publish or use any advertising, sales
received, and will use the same level of care promotions, press releases or other publicity
with respect to the Information as the which use the other Party's name, logo,
Recipient employs with respect to its own trademarks or service marks without the
confidential or proprietary information. For prior written approval of the other Party,
purposes of maintaining the confidentiality provided that CHINA UNICOM Americas
of this Agreement, both Parties will be may list you as a user of the Service in
Recipients of the Information contained advertising and sales promotion materials.
therein.
2. Governing Law. The validity, interpretation
2. Notwithstanding the above, Information will and performance of this Agreement will be
not be deemed confidential and Recipient governed by the laws of the State of
will have no obligation with respect to any California, USA.
Information which (a) is already known to
Recipient, (b) is or becomes publicly known 3. Limitation of Actions. Any legal action
through no negligent or wrongful act of arising from or in connection with this
Recipient, (c) is received by Recipient from Agreement, or any Service provided or work
another source without similar restriction performed hereunder, must be brought
and without breach of this Agreement, or (d) within two years after the cause of action
is furnished to a third party by the disclosing arises.
Party without similar restrictions on the third
party’s rights. 4. Title. Nothing in this Agreement is intended
to or will create or vest in you any right, title
General Terms and Conditions
-7–
or interest in any Service, its configuration UNICOM Americas may be held
or the underlying equipment and assets used responsible for any delay or failure in
to provide it. performance of any part of this Agreement if
and to the extent that it is caused by acts of
5. Severability. If a court or administrative God or nature (including wild animals), war
body holds any provision of this Agreement or war-like conditions, mob violence, acts or
to be invalid or unenforceable, the relevant failures to act of any governmental
provision will be deemed severed from this authority, or any other events or
Agreement, and the remaining provisions circumstances beyond the reasonable control
will remain in full force and effect and the of the applicable party (“force majeure”).
Parties will promptly negotiate a However no force majeure events or
replacement provision, if necessary. circumstances will excuse you of your
obligation to make any payments that are
6. Assignment and Subcontracting. This owed to CHINA UNICOM Americas for
Agreement may not be assigned or Services delivered before the force majeure
transferred by either Party unless the other event or that accrue due to your continued
Party gives its prior written consent. use of the Services thereafter. We will give
However, notwithstanding the previous you notice, and you must give CHINA
sentence, we may: (i) freely assign or UNICOM Americas reasonable notice of
transfer this Agreement to a company any events of force majeure and their
controlling us, or under common control anticipated effect upon performance under
with us; (ii) freely assign our right to this Agreement. If any event of force
receive payments for the Services; and (iii) majeure affecting a party lasts for more than
subcontract a Service or a portion thereof, three months, either Party may terminate the
however we will remain liable for the affected Service upon twenty-four hours`
performance of any of our subcontractors. prior written notice to the other party.
Any purported assignment that is Neither party will incur any liability or other
inconsistent with this Clause will be void. penalties in the event a Service is terminated
The Parties agree that they will execute all under the previous sentence, except you will
documents and do all such acts reasonably be required to pay any outstanding charges
necessary to give effect to this Clause L.6. in respect of the Services.

7. Independent Contractors. Under this 10. Regulatory Changes. Services may be


Agreement, both Parties are independent subject to laws and regulations in one or
contractors, maintaining complete control more jurisdictions. If the provision of a
over their own personnel and operations. Service in any applicable jurisdiction is
Except as expressly set forth herein in found to violate any applicable law or
Clauses C.3 and F.2, above, neither Party regulation or would result in any additional
will become a partner, agent, fiduciary or licensing requirements becoming applicable
legal representative of the other through to CHINA UNICOM Americas in any
operation of this Agreement. applicable jurisdiction, we may cancel or
suspend the applicable Service upon
8. No Third Party Beneficiaries. This reasonable prior notice to you. You must
Agreement is not intended to be for the pay any charges applicable to the Service
benefit of any third party, is not enforceable prior to its cancellation or suspension, but
by any third party, and does not confer upon will not be liable for any other amounts. We
any third party any remedy, claim or rights. will make commercially reasonable efforts
to restore the Service, or to provide under
9. Force Majeure. Neither you nor CHINA this Agreement a functionally equivalent
General Terms and Conditions
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Service that is permitted under the References to “you”, “your” and
applicable laws and regulations of the “Customer” refer to the Customer named on
relevant jurisdiction. We will agree with the Order Form and executing this
you separately upon pricing terms for a Agreement. References to “we”, “us”, “our”
functionally equivalent substitute Service. and “CHINA UNICOM Americas” refer to
We will not be liable for any other damages the CHINA UNICOM Americas named on
or costs incurred due to regulatory changes the Order Form and executing this
affecting our Services. Agreement. As used in this Agreement, the
following terms are intended to have the
11. Notices. All notices required or permitted meanings indicated.
under this Agreement must be made in
writing and will be treated as having been “Agreement” means the Agreement between
received by the intended recipient when: (i) CHINA UNICOM Americas and you and
delivered in person to the recipient; (ii) consisting of: (i) these Services Agreement
delivered with payment to a courier service; Terms and Conditions and (ii) the Order
or (iii) sent by facsimile with receipt Form executed by you and CHINA
confirmed by the sender’s equipment. UNICOM Americas..
Either party may change their address for
notice as shown on the Order Form on ten “CHINA UNICOM Americas POP” means
days’ prior written notice to the other party. a network Point of Presence maintained by
CHINA UNICOM Americas or its affiliates
12. Survivability. Any provision of this and partners.
Agreement which by its context is intended
to apply after termination of this Agreement “Availability” of a Service means the
will survive its termination. monthly percentage which actual service
time availability bears to scheduled service
13. Waiver. The waiver by either Party of any time, with scheduled service time equaling
breach of this Agreement by the other Party 24 hours/day, 7 days/week (720
in a particular instance will not operate as a hours/month). Scheduled service time will
waiver of subsequent breaches of a same or be reduced accordingly by amounts of time
different kind. The failure of either Party to for service suspensions, as provided in
exercise any rights under this Agreement in Clause E.
a particular instance will not operate as a
waiver of the Party's right to exercise the “Circuit Location Address” means the
same or different rights in any subsequent location specified by Customer in the Order
instance. Form for one or both ends of the Service, if
the Service is to be delivered at a location
14. English Language. This Agreement has been outside a CHINA UNICOM Americas POP.
executed in the English Language, which
language will be controlling in all respects. “Customer”, “you” and “your” refers to the
No translation of the Agreement into any Customer identified on and executing the
other language will be of any force or effect Order Form.
in the interpretation of the Agreement or in
the determination of the intent of the Parties, “Customer Interface” means either (i) the
unless otherwise specified in the Country Customer connection to Local Access
Annex. Interface Equipment at a Circuit Location
Address, or (ii) the Customer connection to
M. Definitions a CHINA UNICOM Americas International
POP, in each case as specified on the Order
General Terms and Conditions
-9–
Form. Service, or (iii) the seventh day following us
notifying you that we have successfully
“Effective Date” means the date on which completed all circuit testing on the Service,
the Order Form is signed by CHINA unless you notify us during that period of
UNICOM Americas. any objections to such test results.

“Order Form” means the Order Form for the N. Entire Agreement
Service that, when executed by Customer
and CHINA UNICOM Americas, together This Agreement, including the Order Form
with the Specific Terms and Conditions and and Specific Terms and Conditions, is the
these General Terms and Conditions entire Agreement between the Parties
comprise the Agreement between the concerning the applicable Service and it
parties. supersedes all prior agreements, proposals,
representations, statements, or
“Party” means either CHINA UNICOM understandings, whether written or oral,
Americas or Customer, and “Parties” means concerning the Service. No change,
both of CHINA UNICOM Americas and modification or waiver of any of the terms
Customer. of this Agreement will be binding unless
included in a written agreement and signed
“Service Commencement Date” means the by both Parties.
earliest of: (i) the date when Customer is
notified that the Service ordered is being We hope you find our Services satisfactory
provided to the Customer Interface; (ii) the and thank you for choosing CHINA
date when Customer begins using the UNICOM Americas.

General Terms and Conditions


- 10 –
Exhibit B

CHINA UNICOM Americas


INTERNATIONAL PRIVATE LEASED CIRCUIT SERVICES
-- SPECIFIC TERMS AND CONDITIONS --
[Definitions of Initial-Capitalized Terms Appear in Clause M of the General Terms and
Conditions.]

1. Your Contract with CHINA UNICOM confirming evidence in the form of Order.
Americas
2.4 Provisioning of Bandwidth
1.1 Together with the General Terms and
Conditions for CHINA UNICOM Subject to technical and operational
Americas Services, these Specific Terms feasibility, CHINA UNICOM Americas will
and Conditions, when attached to an Order provide the customer with an IPLC
Form properly filled out and duly executed transmission capacity having the following
by you and the CHINA UNICOM variants and transmission rates:
Americas, will constitute your Agreement
with CHINA UNICOM Americas for our IPLC service Transmission rates
International Private Leased Circuit variants (bp/s)
Service (for purposes of this Agreement, PoP-PoP 1.5M; 2M; 45M;
“the Service”). 155M ; 622M* ;
2488M*
1.2 Please refer to the General Terms and PoP-End 1.5M; 2M; 45M;
Conditions for the general terms and 155M ; 622M* ;
conditions applicable to our Agreement 2488M*
with you for the Service. End-End 1.5M; 2M; 45M;
155M ; 622M* ;
2. Service Overview 2488M*
* on special request, project based
2.1 CHINA UNICOM Americas International
Private Leased Circuit Service consists of
one or more end-to-end connection 3. Initial Charges
between City Pairs. Each end will
terminate in a Customer Interface at (a) a Initial Charges. Initial charges for the Service
Circuit Location Address or (b) a CHINA will consist of the installation charge
UNICOM Americas POP, in each case as specified in the Order Form, together with
specified in the Order Form. Customer any initial charges applicable to local access
Interfaces at CHINA UNICOM Americas circuits we have procured on your behalf.
POP are subject to availability.
4. Monthly Service Charges
2.2. From time to time, the Parties may, but
shall not be obliged to, enter into separate Monthly Service Charges. Monthly Service
Orders for the leasing of IPLC Services. Charges for the Service consist of three
elements: (i) Local Access Charges; (ii)
2.3 Each Order shall be effected, evidenced IPLC connection Charges applicable to the
and governed in accordance with this Service; and (iii) other Monthly Service
Specific Terms and Conditions and other Charges applicable to the Service, if any,
General Terms and Conditions
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which will be specified in the Order Form.
7.1 The Service is to be accepted per IPLC and
4.1 Local Access Charges. When we procure related local access circuit.
local access on your behalf for use in
connection with the Service, we will 7.2 After CHINA UNICOM Americas finishes
invoice you for Local Access Charges as the provisioning of your local access circuit,
part of the Monthly Service Charge. For we will notify you by email or telephone.
services terminating outside CHINA You must finish the installation of CPE
UNICOM Americas Gateways (Beijing, (Customer Premises Equipment) within two
Shanghai, Guangzhou), a Domestic (2) days of receiving our notification, and
Private Leased Circuit equal to the charge notify our project manager of the completion
of a Domestic Long Distance Local Loop of the CPE installation. CHINA UNICOM
shall be applied. Americas is responsible for network
configuration and will coordinate with you to
test the end-to-end IPLC when the CPE is
4.2 IPLC Connection Charges. Pricing for
ready. CHINA UNICOM Americas will
IPLC Connection is determined according
issue an “Acceptance Letter” (refer to
to the transmission bandwidth and region
attachments) if the testing is successful.
designated by you in the Order Form.
However, in the event that testing is not
successful, we will perform trouble shooting
5. Other Charges
and re-configuration as necessary and then
repeat the testing process until the testing is
In addition to Monthly Service Charges and
successfully completed. Once the testing is
Initial Charges, you may incur additional
successful, an Acceptance Letter will be
non-recurring charges including: (i) any non-
issued to you. The actual “RFS Date” is
recurring charges imposed by local access
indicated on the Acceptance Letter. You
providers in connection with Service
should sign and return the Acceptance Letter
reconfigurations or cancellations; (ii) Service
to us within five (5) days of receiving it. The
reconfiguration; (iii) Service cancellation or
Service Commencement Date starts on the
disconnection; and (iv) miscellaneous
actual RFS date indicated on the Acceptance
additional charges to the extent that our
Letter.
efforts to install, reconfigure or disconnect
any aspect of the Service are delayed for any
7.3. In the event that you fail to have the CPE
reasons resulting from customer negligence.
ready within two (2) days of local access
circuit completion, we have the right to
6. Technical Standards and Method of
proceed with configuration of our network
Operations
and issue an Acceptance Letter although end-
to-end IPLC testing is not and cannot be
6.1 Unless otherwise agreed by the Parties, the
carried out. Under this circumstance, you
technical standards and method of operation
shall be obliged to sign the Acceptance Letter
to be applied and used in the provision of
and accept the actual RFS Date as the
the Services shall conform to the relevant
Service Commencement Date.
Recommendations of The
Telecommunication Standards Sector (TSS)
of the International Telecommunication
8. Definitions
Union (ITU).
“IPLC” means International Private Leased
Circuit.
7. Project Completion and Service Acceptance

General Terms and Conditions


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“Service Commencement Date” means the signed by both Parties to validate the
date on which a circuit is made available by commencement date of the services.
CHINA UNICOM Americas to the customer.
“RFS Date” means Ready for Service Date.
“Acceptance Letter” means the document

General Terms and Conditions


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Exhibit C

CHINA UNICOM Americas


PRIVATE LEASED LINE ORDER FORM

Contract No.: Order No.: Applied Date: August 28, 2009


1. Customer Information

Customer Name Global Telecom & Technology

Address 8484 Westpark Drive, McLean, Virginia 22102

Service Contact Simon +44 207 029 4803


Person Curtis-Ells Tel./Fax/Email +44 207 489 7300
Simon.curtis-ells@gt-t.net
Technical Contact Dennis Tel./Fax/Email 703 442 5509/703 442
Person Collins 5501/dennis.collins@gt-t.net

2. Service Information
New Installation □Cancellation □Changing Speed □
Changing Access Mode
Application Type
□Changing Interface □ Changing IP Address □ Other

Term 2 Years from Service Request Commencement Date:


Commence Date
BETWEEN
Evergreen Solar at 112 Barnum Road, Devens, Mass. 01434. Telephone at
site 508 251 2220. Contact: Robert Galloni 508 251 3408 or Bill Ryan (+1
508 357 2221 xtn 3241)
CPE______________________________________________________
Terminal Address AND
Evergreen Solar at No. 3, Road No. 1, Liufang Dongyi Industrial Park.
Donghu Gaoxin District. Wuhan, Hubei. 430205. Telephone at site: +86
27 879 86 173. Contact Robert Galloni +1 508 251 3408
CPE______________________________________________________

Access Mode □DDN □FR X□Ethernet SDH □PDH


X□Fiber □Satellite □Other__________
□V.35 G.703 □HSSI
□10BASE-T □10BASE-FL X□100BASE-TX
Interface Standard □100BASE-FX
□1000BASE-LX □1000BASE-SX □POS( 1310nm/1550nm)
□ATM(1310nm/1550nm) □Other____________
Bandwidth 50 MB Ethernet

General Terms and Conditions


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Monthly Charge: $25,650.00
Charges Initial Charge: $6,600.00 (Monthly charge for 2 year
contract)
Customer End
 Provided By Customer □CHINA UNICOM Americas purchase
Equipment for customer
Provision
Local Access Circuit Installation  By CHINA UNICOM Americas
Project □ By Customer
Implementation Customer End Equipment Installing & Testing □ By CHINA
UNICOM Americas  By Customer

Maintenance of Local Access Circuit  By CHINA UNICOM Americas □ By


Local Access Customer
Circuit & Customer Customer End Equipment Maintenance □ By CHINA UNICOM
End Equipment Americas  By Customer
If, in the future, a MSA is negotiated and executed between CHINA UNICOM
Americas and Customer it will supersede the General terms and Conditions and
Remark Specific Terms and Conditions where applicable.
Please note that customer requires 802.1Q transparent service, with QinQ and
VLAN support

China Unicom Americas Operations Ltd.

(Authorized signature)
Name: Simon Curtis-Ells Name:

Title: Head of Project Management Title:

Date: 9TH September 2009 Date:

General Terms and Conditions


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International Private Leased Circuit Services Agreement
Signature Sheet

This International Private Leased Circuit Services Agreement (the “Agreement”) is made effective
as of the effective date specified below (the “Effective Date”) by and between China Unicom
Americas, a Corporation established under the laws of the State of California with its registered
address at 707 Wilshire Blvd., Suite 3088, Los Angeles, CA 90017 (“CHINA UNICOM
Americas”) and the Customer identified below (“Customer” or “You”).

Customer: Global Telecom & Technology

Address: 8484 Westpark Drive, Mclean, Virginia 22102

Effective Date: 9th September 2009

CHINA UNICOM Americas is in the business of providing certain telecommunication services in


the United States of America, and Customer desires to purchase certain such services, upon and
subject to the terms and conditions of this Agreement.

This Agreement consists of this signature sheet, the General Terms and Conditions, the Specific
Terms and Condition, and Order Form(s) attached to this Signature sheet and the following Exhibits
attached hereto.

Exhibit A: General Terms and Conditions


Exhibit B: Specific Terms and Conditions
Exhibit C: Order Form(s)

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their
duly authorized officers or representatives as of the Effective Date.

China Unicom Americas Corp Customer: Global Telecom & Technology

By: By:

Name: Name: Simon Curtis-Ells

Title: Title: Head of Project Management

Service Level Agreement follows.

General Terms and Conditions


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International Private Leased Circuit
Service Level Agreement

By

China Unicom Americas Operations LTD.

PRODUCT/SERVICE: IPLC Service Level Agreement (IPLC-SLA)

EFFECTIVE FROM: NOV 2007

VERSION: V3.0

1 Scope

This document outlines the criteria of PoP to PoP International Private Leased Circuit
(IPLC) provided by China Unicom Americas Operations Limited also known as China
Unicom Americas Operations Ltd.( hereunder ‘CUA’). Local access circuit service
level is not applicable to this document.

2 Definitions

ARFSD

Refers to Agreed Ready for Service Date, the date that CUA agreed to commission
the Circuit as per mutually agreed on.

Break in Transmission

Refers to an unscheduled period in which the service is interrupted and not usable for
60 or more seconds within a 15-minute period, as measured by CUA.

Days

Refers to the calendar days.

Fault

General Terms and Conditions


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Refers to a Break in Transmission.

IPLC

Refers to an International Private Leased Circuit.

Month

Refers to a calendar month.

MRC

Refers to the Monthly Rental Charges of a particular Circuit payable to CUA during
the term of agreement.

PoP

Refers to Point of Presence.

PoP of CUA--- Refers to the International gateways of CUA in Mainland China


(including Beijing, Shanghai and Guangzhou) and international PoPs in Hong Kong,
US (Los Angeles, New York, San Jose), UK (London), Germany (Frankfurt), and
Japan (Tokyo).

Circuit

Refers to the circuit provided by CUA .

PoP to PoP Circuit---Refer to the dedicated circuit between PoPs within PoP of CUA.

CA

Refers to the Circuit Availability.

Severely Error Seconds

Refers to the second(s) when the bit error ratio ≥ 10-3 per second.

Total Time Per Month

Refers to 30 days x 24 hours = 720 hours for every calendar Month.

Unavailable Time

Refers to the time fallen within the Unavailable Time Period.

General Terms and Conditions


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Unavailable Time Period

Refers to a period when 10 consecutive Severely Error Seconds have been observed.
The end of such Unavailable Time Period is declared when 10 consecutive seconds
without any severely bit error has been observed.

Circuit BER

Refers to the Circuit Bit Error Rate of PoP to PoP Circuit provided by CUA: better than
1*10-8.

3 Service Level Agreement

3.1 Service Delivery - Lead Time

CUA guarantees the Circuit can be installed and activated by a mutually ARFSD.

The lead-time is from 30 to 60 business days. If CUA fails to provide IPLC service on
or before the original ARFSD, a Service Delivery Guarantee Rebate is calculated in
accordance with the following formula:

SDG Rebate = MRC x SDG Rebate Percentage1

No. of Calendar Days Delayed from SDG Rebate %


ARFSD

Days < 7 1%

7 ≤ Days ≤ 15 5%

Days > 15 10%

TABLE 1: SDG COMPENSATION SCHEDULE

3.2 CA - Circuit Availability

CUA guarantees the availability of the Circuit from China to PoP of CUA shall be:≥
99.9% per Month.

Availability is calculated in accordance with the following formula:

Availability = ((Total Time Per Month)-(Total Unavailable Time Per Month)) x

1
In accordance with the SRG Compensation Schedule (Table 1).

General Terms and Conditions


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100% (Total Time Per Month)

If CUA fails to meet the availability guarantee, a CAG Rebate is calculated in


accordance with the following formula:

TABLE 2: CAG COMPENSATION SCHEDULE

CAG Rebate = MRC x CAG Rebate Percentage

Availability in Each Month CAG Rebate


99.999% <Availability 0%
99.99% <Availability <99.999% 2.5%
99.9% <Availability <99.99% 5%
99.7% <Availability <99.9% 7.5%
99.5% <Availability <99.7% 10%
99.3% <Availability <99.5% 12.5%
99.1% <Availability <99.3% 20%

The customer should notify CUA of any service interruptions. The credit rebate will be
based on the time period the trouble ticket is opened and closed after the circuit is
accepted by the customer. SLA credit will not be provided without customer
notification to open a trouble ticket.

3.3. Mean Time To Repair (MTTR)

Mean Time To Repair (MTTR) is defined as a monthly average of the time taken to
repair all faults on a specific circuit during a Network Outage. The length of each
Network Outage on a specific circuit is totaled at the end of each billing month and
divided by the corresponding number of Network Outages for that channel. If MTTR
per billing month extends beyond 4 hours, the following credit rebates are applicable
(which rebates will be in addition to any rebates Customer is entitled to receive
pursuant to Section 3.2. above)

MTTR credit rebates %

Between 4 and 5 hours 1.0 %

Between 5 and 6 hours 2.0 %

Between 6 and 7 hours 3.0 %

More than 7 hours 5.0 %

General Terms and Conditions


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TABLE 3: MTTR COMPENSATION SCHEDULE

3.4 Service Response Time

24 hours x 7 days, 365 days per year

4. Terms and Conditions

The exclusions include, but are not limited to, the following:

• A failure which is caused by any third party telecommunication service provider(s);

• Planned Disconnection of Network: “Planned Disconnection of Network” refers to the


possible event where CUA would need to severe the network connection in order to
repair the circuit or for any other maintenance purposes authorized by CUA. In
such event, CUA will provide the proper contact person through either phone, e-
mail, or fax (as chosen by the contact person) 7 days prior to the planned
disconnection.

• Any Force Majeure event beyond the reasonable control of CUA including, but not
limited to, acts of God, government regulation, national emergency and any other
defined in the agreement(s) of the particular Circuit(s).

• Any interruptions resulting from defects or failures of the apparatus, applications or


facilities, which are not provided or maintained by CUA.

• Any interruptions as a result of the customer’s negligence, or any disconnection of


the network not approved by CUA.

• Any interruptions reported and discovered by the customer but not recognized by
CUA.

• Service Outages attributable to the installation of a new circuit.

• END SLA

General Terms and Conditions


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