SOLA

3 1 0
300, 400, 750, and 1OOOVA
23Ov, 50/60 Hz Single Phase
Uninterruptible POWer Systems
Installation and Operation Manual
Save these instructions!
This manual contains important instructions that
should be followed during installation and
maintenance of the UPS.
Conserver ces instructions!
Cette notice contient des instructions importantes
concernant la securite!
SOLA 310
NOTICE
SOLA makes no warranty of any kind with regard to this document,
including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose. SOLA shall not be liable for errors
contained herein or for incidental or consequential damages in connection
with the furnishing, performance, or use of this material.
Sections of this manual have been translated from the complete English
version appearing in the first section of this manual. SOLA shall not be
liable for omissions or translation errors in the translated sections. Refer
to the English section for more complete information.
This document contains proprietary information which is protected by
copyright. All rights are reserved. No part of this document may be
photographed, reproduced or translated to another language without the
prior written consent of SOLA.
SOLA 310
PREFACE
This manual contains technical information about the following
SOLA UPS units:
Model # Par t Number VA Voltage Voltage Frequency
In Outt,
ELECTRO-MAGNETIC INTERFERENCE
This equipment generates and uses radio frequency energy: and, if
installed in a residential environment, may cause interference to radio and
television reception. It has been type tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC rules.
These limits provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Should the unit be
installed in a residential environment, it is the users responsibility to
remedy potential television and/or radio interference.
DEPARTMENT OF COMMUNICATIONS NOTICE
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the Radio Interference
Regulations of the Canadian Department of Communications.
AVIS DU MINISTERE DES COMMUNICATIONS
Les emissions de bruit radioelectrique produites par ce dispositif
numerique respectam les normes de Classe B afferentes auxdispositifs
numeriques enoncees dans le Reglement relatif au brouiliage
radioelectrique du Ministere Canadien des Communications.
i
SOLA 310
ZUR BEACHTUNG
Hiermit wird bescheinigt, da0 dir G&&e:
SOLA 3101031.00300-AOOO-00
SOLA 310/031-00300.EOOO-00
SOLA 310/031-00400.AOOO-00
SOLA 3 10.03 1.00400.EOOO-00
SOLA 3 lo/O3 1.00750-AOOO-00
SOLA 310/031-00750.EOOO-00
SOLA 310/031-01000.AOOO-00
SOLA 310/031-01000.EOOO-00
in ~bereinstimmung mit den Bestimmungen der Vfg 1046/19X4 funkent-
stb;n sind.
Der Deutchen Bundespost wurde das Inverkehrbringen dieser Ger;ite
angezeight und die Berechtigung mr ijberptifung der Serie aug Einhalt-
ung der Bestimmung eingertiumt.
SOLA, A Unit of General Signal
1717 Busse Road
Elk Grove Village, IL 60007, U.S.A.
We hereby certify that the above units comply with the RFI
suppression requirements of VFG 1046/1984. The German Postal
Service was notified that equipment is being marketed. The German
Postal Service has the right to retest the equipment and verify
compliance.
i i
SOLA 310
SAFETY SYMBOLS
S o m e or all of the following safety symbols may be used in this manual or may
appear on your unit. Please take a moment Lo familiarize yourself with these
symbols and their associated meanings.
SOLA 310
SAFETY NOTICES
Important! Please read this before installing your UPS.
Warnings, Cautions, and Notes appear throughout this manual. Please
familiarize yourself with them as they are essential for your safety and
will enable you to maximize longevity of your UPS.
* WARNING
Denotes a procedure or practice,
which, if not performed correctly or
adhered to, may result in personal injury. Do not proceed beyond a
Warning sign until the indicated conditions are fully understood
and
met.
u
CAUTION
Denotes a procedure or practice,
which, if not performed correctly or
adhered to, may result in damage to equipment. Do not proceed
beyond a Caution sign until the indicated conditions are fully
understood and met.
B
7i?
Note
Denotes an essential procedure or practice.
iv
SOLA 370
9
SAFETY WARNINGS
1. SERIOUS INJURY CAN OCCUR IF THE UNIT ENCLO-
SURE IS OPENED BY UNQUALIFIED PERSONNEL. THERE
ARE NO USER-SERVICEABLE PARTS INSIDE THIS UPS.
2. This unit is capable of supplying mains voltage even if there is no
input present. Although the System On/Off Switch on the rear of
the UPS is protected from accidental actuation, do not allow the
unit to become unexpectedly enabled.
3. The SOLA 310 UPS is not authorized for use as a critical com-
ponent in life support devices without the express written approval
of the president of SOLA, as used herein:
a. Life support devices are devices or systems which sustain life,
and whose failure to perform can be reasonably expected to
result in a significant injury to the user.
b. A critical component is any component of a life support device
or system whose failure to perform can be reasonably expect-
ed to cause the failure of life support or the system, or to
affect its safety or effectiveness.
4. The SOLA 310 is a physically small package. Do not install the
unit in a high traffic area where people could trip on the unit, or
its cables or cords.
5. Do not place objects or stack other equipment on top of the unit.
6. The SOLA 310 is intended for indoor use only.
7. Do not install the unit next to open windows where uncontrolled
environmental conditions could affect the unit.
8. Avoid plugging the unit into a wall outlet controlled by a switch.
If the outlet is controlled by a switch, cover or protect the switch
from being accidentally turned off. The wall switch will not turn
off the UPS; instead, the UPS will go to battery mode and contin-
ue to supply output voltage. This will result in a loss of backup
protection until the battery is recharged.
V
SOLA 370
9
SAFETY WARNINGS (contd.!
9.
10.
11.
This unit is intended to be operated in the upright position
only! Operating this unit in any other orientation will reduce
battery capacity and can result in a physical hazard to the
operator/user or damage to the unit.
A BATTERY CAN PRESENT A RISK OF ELECTRICAL
SHOCK AND/OR BURN FROM HIGH SHORT-CIRCUIT
CURRENT. OBSERVE PROPER PRECAUTIONS.
UNE BATTERIE PEUT PRESENTER UN RISQUE DE CHOC
ELECTRIQUE, DE BRtiURE PAR TRANSFER DENERGIE.
SUIVRE LES PRECAUTIONS QUI SIMPOSENT.
PROPER DISPOSAL OF BATTERIES IS REQUIRED. REFER
TO YOUR LOCAL CODES FOR DISPOSAL REQUIREMENTS.
L~ELIMINATION DES B AT T ERI ES EST REGLEMENTEE.
CONSULTER LES CODE LOCAUX A CET EFFET.
12. The input cord is the main disconnect.
13.
14.
15.
Der Netzkabel is der Netztrennung.
The unit must be installed near the equipment to be powered and
the socket-outlet must be easily accessible.
Die Steckdose sol1 nahe des Geraetes eingebaut werden und
leichter Zugang haben.
No user-serviceable parts inside.
Kein gebrauche Zugang noetig.
Battery replacement by qualified service personnel only.
Batterieaustauch nur vom qualifizierten Wartungspersonal
durchgefuehrt werden.
vi
SOLA 310
BATTERY NOTICES
Recycle used batteries in accordance to local codes or
follow the return instructions included with the
UL-J
replacement battery pack.
Do not dispose of used batteries with ordinary trash.
Proper disposal of batteries is required.
vii
SOLA 310
List of Figures
Fig. 1 Front Panel
Fig. 2 Rear Panel - Australian Models
Fig. 3 Rear Panel - European Models
Fig. 4 DB-9 Port on Rear of UPS
Fig. 5
DB-9 Adapter Schematic
Page 1
Page 2
Page 2
Page 8
Page 9
Figures/Tables
SOLA 3 1 0
CONTENTS
Preface ................................................................................ i
Notices ............................................................................... i
Safety Symbols .................................................................... iii
Safety Notices ...................................................................... iv
Safety Warnings ................................................................... v
Battery Notices .................................................................... vii
List of Figures .................................................................... viii
List of Tables ..................................................................... viii
Contents ............................................................................. ix
Front Panel ......................................................................... 1
Rear Panels ......................................................................... 2
Introduction.. ....................................................................... 3
Sizing the Load .................................................................... 4
Laser Printers and Your UPS .................................................. 4
Installing Your SOLA 3 10 ...................................................... 5
When a Power Failure Occurs ................................................. 10
When Power Returns ............................................................. 10
Cold Start Feature.. ............................................................... 11
Voltage Regulation ................................................................ 11
DC Shutdown ...................................................................... 12
Test/Silence Switch ............................................................... 12
Communications ................................................................... 13
Battery ............................................................................... 14
Battery Life ......................................................................... 14
Storage .............................................................................. 15
Maintenance and Cleaning ...................................................... 15
Fuse Replacement ................................................................. 16
Troubleshooting Guide.. ......................................................... 17
Specifications ...................................................................... 19
Limited Warranty ................................................................. 23
Return Policy ....................................................................... 24
Contents ix
SOLA 310
FRONT PANEL - ALL MODELS
7
00,
1
I-
-
I
\
I
\
I
/ .NORMAL
- *BACKUP
* BAT-LOW
.FAULT
\
TEST
SILENCE
FIG. 1
Front Panel
SOLA 310
REAR PANEL - AUSTRALIAN MODELS (750 VA shown)
#310- 300- A. #310-400-A.#310-750-A. #310- 1000- A.
(NOTE: One output receptacle on 300 and 400 VA models.)
FIG. 2
REAR PANEL - EUROPEAN MODELS (750 VA shown)
#310-300-E, #310-400E, #310-750-E, #310-1000-E.
(NOTE: Four output receptacles on 1000 VA model.)
FIG. 3
Rear Panels
2
SOLA 310
INTRODUCTION
Congratulations on your purchase of a SOLA 3 10 UPS! We trust you will
find it to be a valuable peripheral for your electronic equipment. Please
take just a few moments to read this manual to obtain the maximum
benefit from this advanced product.
The Sola 310 is an advanced modified sine wave, off-line UPS that can
operate in either a 50 Hz or 60 Hz environment. It switches instantly to
battery power when the input mains fails, allowing you to either perform
an orderly shutdown or ride through a brief blackout. The SOLA 310
automatically recharges its battery when the mains returns, as long as the
System On/Off Switch is in the ON position.
Even with the mains from the utility available, this UPS filters surges that
could potentially harm your equipment. If the mains is frequently or
constantly low, the SOLA 310 will correct your incoming voltage to the
proper voltage without depleting your battery. The SOLA 3 10 will also
automatically switch to battery backup if the input line voltage goes above
or below the specified limits (see SpecQicutions, page 19).
From the moment you turn on your SOLA 3 10, your system is protected
from unforeseen problems. Upon start up, the SOLA 3 10 automatically
tests the functionality of the UPS as well as battery status. In addition,
communications are available from the UPS to your computer or network
via a DB-9 port on the rear panel of the UPS. This interface can also
receive a shutdown signal from your computer when the UPS is on battery
backup, allowing you to preserve your battery during extended blackouts.
An adapter is provided to ensure that your SOLA 3 10 will interface with
all SOLA software and connectivity products.
Your SOLA 310 UPS is equipped with a cold start feature which allows
start-up of the UPS with no mains input or generator present. Most UPS
systems require that power be present so the UPS is already running when
power is lost. This is not necessary with the SOLA 310. Note: Cold sturt
defaults to 50 Hz (see page 11 for instructions regarding the cold start
feature).
3
Introduction
SOLA 310
SIZING THE LOAD
Electrical equipment is often rated in VA (volt-amps). This represents the
rated voltage times the rated current.
Electrical equipment usually has a manufacturers label on the rear of the
equipment that indicates the voltage, frequency and current (amps) the
equipment requires for proper operation.
Find the current rating in amps for each piece of equipment to be protect-
ed by the UPS. To determine the VA rating of each item to be protected,
multiply the amps for each item by the voltage your system is running
on (typically 230 V). Now add up all the VA ratings. This sum is the
VA rating of the UPS necessary to protect your load. Round off to the
next higher VA rating if a UPS is not available at exactly the VA rating
your equipment requires.
Most computers and their related components are rated at worst case,
with all of the expansion slots or bays fully loaded at low line voltage, so
your actual load is probably less.
Types of Loads
The SOLA 310 UPS is designed to power all modem computer equipment
(herein referred to as loads). The UPS output is specifically designed to
work with the switching power supplies found in microprocessor-based
equipment.
LASER PRINTERS AND YOUR UPS
SOLA does not recommend protecting laser printers with this UPS. Laser
printers will overload your UPS since they have a heating cycle that causes
adhesion of the toner to the paper. This heating cycle draws a large
amount of current. The SOLA 310 UPS is not capable of supplying this
amount of current.
Most laser printers are not mission critical and can therefore be protected
with a power conditioner rather than a UPS. Just be sure that the power
conditioner you purchase can accommodate the high inrush currents of a
laser printer. If your printer is mission-critcal and you want to protect it
with a UPS, the UPS must be sized to accommodate the high peak current
surge of the printer.
Introduction
4
SOLA 310
INSTALLING YOUR SOLA 310
1 - Unpack your UPS.
Although the packaging for your SOLA 310 was designed specifically for
this unit and serves it well in protecting the unit from damage, you should
unpack your unit immediately and check for signs of concealed damage that
may have occurred in transit. Concealed damage is damage that may not be
revealed by the outside appearance of the packaging.
In case of damage, please notify the delivering carrier at once to examine
the goods, regardless of the external condition of the boxes. Once you have
established a claim with the carrier, damaged merchandise may be returned
for repair (see page 24 for Return Policy). Do not return shipping-damaged
merchandise until after your claim has been established with the carrier.
Our invoice for repair charges may then be collected from the carrier.
Do not destroy packing material or boxes until the carriers agent has
examined them. Save all packaging materials in case reshipment of the
UP!3 is required. Damages sustained in transit when shipped from the
user, especially in an incorrect container, are not covered under war-
ranty.
2 - Locate the UPS near the equipment to be
protected.
Your UPS should be in a controlled environment. A controlled environ-
ment is one that is indoor, temperature-controlled and free of conductive
or semi-conductive contaminants. The SOLA 3 10 is intended for indoor
use only. There should be adequate ventilation and the location should be
free of dust and fumes. Do not install the unit next to open windows
where uncontrolled environmental conditions could affect the unit. Do not
install the unit in any type of enclosure without first calling S0L.A Techni-
cal Support. The unit must have unrestnkted airflow.
CAUTION
The environmental specifications in Table 1 on the next page show the
temperature and humidity limits of the UPS. Do not exceed these limits.
5 Ins talla tion
SOLA 310
ENVIRONMENTAL SPECIFICATIONS
Ambient Operating Temperature 0 C to 40 C (32 F to 104 F)
Ambient Storage Temperature -20 C to 50C (-4 F to 122 F)
Humidity 0% to 95 %, non condensing.
Altitude 8,000 feet (2500 M) maximum.
TABLE 1
3 - Recharge the battery.
Attach the receptacle end of the input line cord that came with your UPS to
the matching socket on the back panel of the UPS See page 2, Fig. 2 or Fig.
3, depending on your model. Note that Fig. 2 and Fig. 3 are representative
of the units rear panel. Variations do occur between the different VA sizes
SOLA offers. Your SOLA 3 10 UPS is provided with four line cords: one
for British installations, one for Schuko installations, and two IEC plugs for
all other installations. Discard/recycle cords that you do not need. If you
have a computer application, use the IEC cords to connect your UPS to the
computer, then use the cords from your computer to connect the UPS to
your mains receptacle.
Plug the UPS into a known live wall outlet (receptacle). See Step 4, since
the unit must be turned on to recharge the battery.
@
WARNI NG
It is recommended that the UPS not be used with extension cords of
any kind. If it is absolutely necessary to use an extension cord, it is the
users responsibility to ensure that the extension cord is properly sized
and grounded to safely accommodate the load.
Use only the input cordset supplied with the UPS. Failure to do so can
result in a fire hazard.
4- Turn ON the UPS via the rear panel System On/Off
Switch (see page 2, Fig. 2 or Fig. 3, depending on Your
model).
All three front panel LEDs will illuminate momentarily. Then only the
yellow BACKUP/BAT-LOW light will remain illuminated. While the
Ins talla tion
6
SOLA 310
BACKULVBATT-LOW light is illuminated, the SOLA 3 10 is simulating a
power failure by switching to its internal battery and performing a self-
diagnostic test to ensure the UPS and battery are functioning properly. This
test lasts for four seconds. After the test, the BACKUP/BAT-LOW light
will go out and the green NORMAL light will illuminate.
Anytime during normal operation that you would like to test your unit,
depress the front panel TEST/SILENCE switch. If the FAULT light
comes on, the battery or UPS may be overloaded or abnormal. Please
review the Troubleshooting Guide on page 17.
In order to obtain maximum runtime, the unit must remain in this state
(plugged in with the System On/Off switch in the ON position) for UC least
eight hours to recharge the battery. This is necessary because the battery
may have lost some charge in storage and transit.
The System On/Off Switch must be turned OFF if the UPS is not to be used
and is unplugged or the mains input power is shut off for extended periods.
Failure to do so will cause the battery to lose its charge and may damage
your battery.
5 - Look at the front panel of the UPS.
The green NORMAL LED should be illuminated.
6 - While you are waiting for the battery to recharge
(approximately eight hours), fill out and mail
your warranty card to SOLA.
Read the rest of this manual to thoroughly familiarize yourself
with the operation of your SOLA 310. If you wish to connect
load to the UPS now, see Step 7. However, you may have less
your
battery backup time than shown in the Specifications if the battery
is not fully charged.
7- Connect your equipment to be protected to
the UPS.
There are one or more receptacles on the back panel to plug in the equip-
ment you want to protect. All models containing an A in the model
number are equipped with Australian receptacles; all models with an E
are equipped with an IEC receptacle. If the UPS is overloaded, the input
fuse on the rear panel may blow. If this happens, refer to page 16 for fuse
replacement procedures.
I
I
7
Ins talla tion
SOLA 310
6
WARNING
The use of plug adapters, outlet strips, or plug-in multiple outlet
panels is not recommended for use with your SOLA UPS. If it is
absolutely necessary to use these items, it is the users responsibility to
ensure that they are properly sized and grounded to safely accommo-
date the load. Do not use a surge strip on the output of the UPS!
1
Not e
48
When powered ON via the rear panel System On/Off
Switch, the SOLA 310 will automatically select the
correct frequency (50 Hz or 60 Hz) for your site. There
are no DIP switches to set or other adjustments for you
to make in order to obtain the correct frequency.
8 - OPTI ONAL: Install the appropri ate c ommuni c a -
tions cable and adapter between the SOLA 310
and the DB-9 port of your equipment.
SOLA offers an array of software and connectivity products to
support UPS units. Should you purchase a SOLA software or connec-
tivity product to install in conjunction with a SOLA 3 10 unit, an adapter is
required. While SOLA does not provide a DB-9 cable, the adapter is
included with your SOLA 3 10.
The pin assignment for the female end of a properly installed adapter is as
follows:
Pin 1:
Pin 2:
Pin 3:
Pin 4:
Pin 5:
Remote off. Pin 6: Mains Fail (battery operation).
Not used. Pin 7: Not used.
Mains operation. Pin 8: Not used.
Common. Pin 9: Common.
Low battery pre-alarm.
DB-9 Port on Properly Installed Adapter
FIG. 4
Ins talla tion 8
SOLA 310
Through the DB-9 port, the UPS and your computer receive control and
monitoring signals from one another. Following is a schematic of the
adapter and a description of each pins functionality for users with their
own interface requirements.
Adapter Schematic
I
SOLA 310
I DS-9 on ww ot uni t l
,
Fig. 5
I
w
60
0)
cc>
(4
(e>
Note: The following pin numbers are for pins on the rear of the
unit, not the adapter.
Pins 2, 3 and 5 are driven by open collector transistors. Pull up
resistors connected to a source voltage of no greater than 20VDC
are required on the host computer side.
Pins 2, 3 and 5 have a current rating of 5OmA, noninductive at
+20VDC.
When the UPS is on mains operation, Pin 2 (Mains operation) is
in high level and Pin 3 (Battery operation) is in low level.
When the battery reserve time is less than 2 minutes, Pin 5 (Low
battery pre-alarm) goes to low level.
Keeping Pin 6 (Remote shutdown) in high level (5-12 V) for
more than 0.5 seconds will shut down the UPS. The UPS will
automatically wake up when the mains utility returns. This
jhction only operates in battery mode.
Pins 4 and 7 should be connected to ground.
9- Installation of your UPS is now complete.
9 Ins talla tion
SOLA 310
WHEN A POWER FAILURE OCCURS
Upon loss of incoming mains power, your SOLA 310 smoothly and
instantaneously switches to its internal battery to provide your computer
load with uninterrupted power. The green front panel NORMAL LED
light will extinquish and the yellow BACKUP/BAT-LOW light will
illuminate. The audible alarm will beep every four seconds. If you want to
silence the audible alarm during a power failure, depress the front panel
TEST/SILENCE switch.
Not e If the battery is low, the audible alarm cannot be
silenced.
When there are less than two minutes of backup time left (at the present
load), the yellow BACKUP/BAT-LOW light will flash. The audible
alarm will beep once every second when the BACKUP/BAT-LOW light
is flashing the two minute warning.
WHEN POWER RETURNS
Upon return of mains power, the green NORMAL LED will
illuminate once again. The yellow BACKUP/BAT-LOW light will
turn off. If the battery in the SOLA 310 is weak and mains power is
present, the yellow BACKUP/BAT-LOW light will flash. The green
NORMAL light will remain illuminated if mains utility is present during
a low battery condition.
Operation
10
SOLA 310
COLD START FEATURE - 50 Hz Environments Only
I
19
Not e The units will always operate at 50 Hz when started
from battery using the cold start feature.
Your SOLA 310 UPS is equipped with a cold start feature which allows
start up of the UPS with no mains input present. This allows smooth start-
up of your system even if there is no mains line or generator available.
Most UPS systems require that power be present so the UPS is already
running when power is lost. This is not necessary with your SOLA 3 10.
If your SOLA 310 was turned off for some reason (i.e., moving the UPS
or cleaning it) and you need to restart the UPS during mains power loss,
simply turn on the rear panel System On/Off Switch while depressing the
Test/Silence switch on the units front panel. The SOLA 3 10 will start up
from battery.
\
VOLTAGE REGULATION
If your incoming mains line voltage is low, the SOLA 310s
internal booster will raise the output voltage to the 230V your
equipment requires without draining the internal battery. If the
input line voltage from your incoming mains line is too high or
below the minimum required by the internal booster, the SOLA
310 will automatically switch to BACKUP mode, providing
correct power to your equipment from its internal battery.
Note Whenever the UPS engages or disengages the line
voltage booster, the UPS will click and may
momentarily transfer to battery power.
11
Operation
SOLA 310
DC SHUTDOWN
In the event the SOLA 310s battery has been depleted to a point
where it cannot support your critical load during a power failure,
the SOLA 310 will shutdown. I t will no longer supply power to
your critical load. See page 13 for a description of the low battery
audible and visual alarms the SOLA 310 provides prior to
shutdown.
Upon return of mains power, depending on the voltage level your
battery was at when power was restored, one of two things will
occur:
(1)
The front panel lights will all be OFF. The front panel
red FAULT light will then illuminate. The audible alarm
will continuously sound. To clear this condition, you will
have to turn OFF the rear panel SYSYEM ON/OFF
switch, then turn it back ON. Make sure you have backed
up your work and your load is not doing anything critical
when you turn off the UPS.
(2)
The yellow BACKUP/LOW-BAT light will flash. The
green NORMAL light will be steadily illuminated. The
audible alarm will sound every four seconds. In this case,
you do not need to do anything to clear this condition.
The SOLA 310 will recharge its battery automatically.
You can silence the alarm by pressing the Test/Silence
switch.
TEST/SILENCE SWITCH
This switch is used to test UPS operation. This switch will only test your
system when incoming mains is available. Pressing this switch forces the
UPS to go to battery. When you press this switch, the green NORMAL
LED will go out and the yellow BACKUP/BAT-LOW LED will illumi-
nate. The audible alarm will emit a single beep approximately every four
seconds.
When mains power fails, depressing this switch will silence the audible
alarm except if the UPS has a depleted battery. The audible alarm will
resume if this switch is depressed once again, releasing the alarm silence
condition.
Operation
12
SOLA 370
COMMUNI CATI ONS
Your SOLA 310 UPS communicates critical system status informa-
tion to you via front panel LED lights, an audible alarm and a DB-9
port on the rear panel.
LED Lights
The LED lights are located on the front panel.
NORMAL - Green
This light is ON when the UPS is receiving mains power.
BACKUP/BAT-LOW LED -Yellow
This light is on but not flashing when the UPS is providing power
from its battery. The light flashes when the battery inside the UPS
has less than two minutes of backup time left with a full load. When
the batteries are weak and mains power is present, this light flashes
and the NORMAL light is non-flashing. If the battery is weak, this
light will keep on flashing until the battery has recharged or until you
depress the front panel TEST button. This light will flash after an
auto test or if the TEST button is pushed again.
FAULT - Red
.This light illuminates when the UPS is in a fault condition (e.g.,
battery depletion).
Audible Alarm
If the incoming mains line fails and the unit is running on battery, the
audible alarm will beep every four seconds. If the internal battery is
low or if there is an overload, the audible alarm will beep once every
second. If the battery is low, the audible alarm cannot be silenced
without turning OFF the System On/Off Switch on the rear of the
UPS. If the UPS is in a fault condition, the audible alarm will sound
continuously.
DB-9 Port/Contact Closures
A complete description of your SOLA 3 10s remote communication
capabilities is provided on pages 8 and 9 of this manual.
13
Communications
SOLA 310
BATTERY
Your SOLA 310 comes equipped with an internal sealed, maintenance free lead-
acid battery. It is neither user-replaceable nor user-serviceable. The SOLA 310
UPS has been designed for quick, easy battery replacement by a qualified service
technician.
Listed below are the estimated run-times for the SOLA 3 10s internal batteries,
based on full-load and half-load conditions.
TYPICAL INTERNAL BATTERY RUNTIMES
TABLE 2
* Battery nmtime at 100% 0.625 pf load.
Recharge time: 8 hours minimum to meet backup time if V,, = 230V.
BATTERY LIFE
Batteries have a limited lifetime, even the high-quality rechargeable batteries
used by SOLA. Battery life is impossible to predict accurately because of the
many variables involved (i.e., load, cycling and ambient temperature). Experi-
ence has shown that batteries can be expected to last three to five years under
good conditions. Battery life can be reduced by 50% or more by operating
the unit at temperatures of 27C (80F) or above. By operating and storing
the unit in a proper environment (see Environmental Speci$cations, page 6), you
can obtain maximum battery life.
Batteries should be replaced when the backup time (with the same load) is only
60% of what it was when the battery was nearly new (note: initial battery
runtimes actually improve after several complete discharge cycles).
Battery/Battery Life
14
SOLA 310
STORAGE
The UPS must be kept at reasonable temperatures to obtain maximum
battery life [15.6 to 21.1 C (60 to 70 F) is ideal].
Not e The unit MUST be recharged every 6 months to
recharge its internal batteries. The unit must be re-
charged more frequently if it is stored above
35 C (95 F) to obtain maximum battery life. This is
accomplished by simply plugging the unit into mains
power for 12 hours with the rearpanel SYSTEM
ON/OFF SWI TCH in the ONposition.
The warranty on this product will be affected if the unit is improperly
stored.
MAINTENANCE AND CLEANING
Your SOLA 310 UPS requires little or no maintenance. Occasionally, the
input and output connections should be inspected for signs of damage and
repaired if necessary.
If you would like to clean the unit, first remove allpower to the unit by
turning OFF the-unit at the System On/Off switch and unplugging the
unit from the wall outlet.
If the unit is operating in an unusually dusty or dirty area, carefully
vacuum any dust from the input vents, as well as the chassis holes located
on the sides of the UPS.
6l
WARNING
Clean only the external surfaces of the unit. Use a cloth dampened
(not soaking) with water only. Allow the unit to completely dry before
returning the unit to service.
15 Storage/.aintenance
SOLA 310
FUSE REPLACEMENT
The input fuse is located under the mains input receptacle.
WARNING
Before replacing the fuse or opening the fuse holder, turn OFF the
UPS via the rear panel System On/Off Switch and unplug the UPS
from the wall receptacle.
To open the fuse holder, use a non-metallic tool and pry the fuse holder
cover from the bottom towards you. Do not use pens, pencils, paper clips,
scissors, letter openers or similar fragile or metal items to remove the fuse
holder cover. You should hear a double snap as the cover and the clip
holding the original fuse release. Note: models 310-1000-A and
310-1000-E have a twist and lock fuse receptacle. Do NOT pry these
fuse holders.
Grasp the old fuse and gently pull it out.
If you have never replaced the fuse before, there is a new spare fuse inside
the fuse holder (except for 1000 VA units). Insert the new fuse into the
fuse holder.
WARNING
When replacing fuses, replace only with fuses of the same type and rating.
Install the fuse cover, ensuring that it locks in place.
Turn off and unplug all of your equipment from the UPS.
Plug your UPS only into the wall receptacle and turn ON the rear panel
System On/Off Switch. If the replacement fuse blows when none of your
equipment is attached to the UPS, your UPS probably needs to be re-
paired. Contact your local SOLA distributor or the factory for instruc-
tions .
If the replacement fuse did not blow, then proceed with plugging in and
turning on your equipment one piece at a time, waiting a few moments
before proceeding to the next piece.
If the fuse blows after any given piece of equipment is plugged in and
turned on, then either the UPS is being overloaded for its VA rating or
you may have an internal short in your equipment.
Fuse Replacement
16
SOLA 370
TROUBLESHOOTING GUIDE
Please follow the steps below in sequence before calling for assistance.
NO OUTPUT. UNIT WONT POWER UP.
1. Is the System On/Off Switch at the rear of the unit in the ON position?
Turn on the System On/Off Switch.
2. Will the UPS perform a cold start - that is, will it start without mains
power present?
Disconnect the line cord. Turn the System On/Off Switch ON while
depressing the front panel Test/Silence Switch (see page 11, Cold
Start). The unit should start from battery. If the unit does not start, call
SOLA Technical Support.
3. Is mains power available to the UPS?
Check your mains input with a meter. Verify that voltage is present and
correct for the UPS and your equipment.
4. Is the input fuse on the rear of the UPS (under the input line cord
receptacle) blown?
If yes, replace the fuse with one of same type and rating (see page 16,
FUSE REPLACEMENT). If the fuse blows again, call SOLA Technical
support.
If no, call SOLA Technical Support.
5. Is the green NORMAL LED on the front of the unit illuminated with
input mains supplied to the unit?
Follow the instructions titled FAULT LED IS ILLUMINATED AND
AUDIBLE ALARM SOUNDS CONTINUOUSLY on the next page.
6. Is the red FAULT LED on the front of the unit illuminated?
Call SOLA Technical Support.
UPS RUNNING ON BATTERY
1. Is the yellow BACKUP LED on the front of the unit illuminated?
You have lost mains power or mains power is no longer within operating
specifications. Check your mains input with a meter. If normal operation
does not resume when mains power returns, call SOLA Technical Support.
2. Is the input cord plugged into the UPS properly?
Verify the input power cord is plugged completely into the back of the unit.
3. Is the input fuse on the rear of the UPS (under the input line cord
receptacle) blown?
If yes, replace the fuse with one of same type and rating (see page 16,
FUSE REPLACEMENT). Iftbe fuse blows again, call SOLA Technical
support.
If no, call SOLA Technical Support.
I 7 Troubleshooting
SOLA 310
TROUBLESHOOTING GUIDE (contd.)
Please follow the steps below in sequence before calling for assistance.
I
UPS SWITCHING CONSTANTLY TO BATTERY.
1. Is mains input to the UPS within operating specifications?
(a.) Verify the mains input with a meter.
(b.) Plug the UPS into a different line.
(c.) If the problem continues after performing the two steps above, call SOLA
Technical Support.
2. Is a laser printer plugged into the same mains circuit?
Plug the UPS or printer into a different mains circuit, If problem continues,
call SOLA Technical Support.
BAT-LOW LED ON FRONT PANEL IS ILLUMINATED.
1. Was there an extended power outage?
(a.) Recharge the batteries for four hours.
(b.) Press the TEST/SILECE button.
(c.) If the BAT-LOW LED continues to flash after you have performed
the two steps above, call SOLA Technical Support.
FAULT LED IS ILLUMINATED AND
AUDIBLE ALARM SOUNDS CONTINUOUSLY.
1. Remove the load plugged into the UPS.
Check load for a short. Remove the short. Turn the System On/Off switch
OFF, then ON. If the condition does not clear, call SOLA Technical Support.
2. UPS is overloaded.
Remove the least critical load. Turn the System On/Off switch Off, then ON.
If problem continues, call SOLA Technical Support.
3. A surge protector outlet strip is plugged into the UPS.
Remove the surge protector outlet strip. Turn the System On/Off switch
OFF, then ON.
4. The battery can no longer support the load and a DC shutdown condition
exists.
See page 12, DC SHUTDOWN, for steps to remedy this condition.
UPS DID NOT COME ON WHEN A POWER FAILURE OCCURRED.
1. The UPS battery may be dead or completely discharged.
Remove the load from the UPS. Allow the UPS battery to recharge (see
page 6, Step 3), then turn the System On/Off switch OFF, and then ON. The
UPS will do a self-test (see page 6). If the UPS does not come on, the battery
may need replacement.
Troubleshooting
18
SOLA 310
SPECIFICATIONS
Input:
Nominal Voltage Rating:
Input Voltage Range:
Input Current:
Nominal rms current:
(with full load on the UPS)
Maximum rms current:
Input Frequency (in Hz):
Nominal:
Range:
Input Protection:
Power:
VA Rating:
23OV
166V - 263V +I-3%.
Model 310-300-A
& 310-300-E:
Model 310-400-A
& 310-400-E:
Model 310-750-A
& 310-750-E:
Model 31 O-l 000-A
& 31 o-1 000-3:
Model 310-300-A
& 310-300-E:
Model 310-400-A
& 3 10-400-E:
Model 310-750-A
& 310-750-E:
Model 31 O-l 000-A
& 31 O-l 000-E:
50160 Hz, +I- 3Hz.
50 Hz: 47-53 Hz.
60 Hz: 57-63 Hz.
Model 310-300-A
& 3 10-300-E:
Model 310-400-A
& 310-400-E:
Model 310-750-A
& 310-750-E:
Model 31 O-l 000-A
& 31 O-l 000-E:
Model 3 10-300-A
& 310-300-E:
Model 310-400-A
& 310-400-E:
Model 310-750-A
& 310-750-E:
Model 31 O-l 000-A
& 31 O-l 000-E:
1.43A
1.91A.
3.59A
4.78A.
1.76A maximum
2.35A maximum
4.00A maximum.
5.aaA maximum.
3.15A fuse.
3.15A fuse.
4.00A fuse.
6.30A fuse.
300 VA.
400 VA.
750 VA.
1000 VA.
79 Specifications
SOLA 370
SPECIFICATIONS (contd.1
Power (contd.):
Watts:
Output Power Factor:
Output Voltage:
Waveform:
Nominal voltage (V,O,):
Line Mode Regulation:
For input voltage
between + 15% and
-15% of nominal
For input voltage
between -15% and
-22.5% of nominal
Battery Mode Regulation:
Output Frequency Range:
Line mode or boost mode:
Battery mode:
Efficiency:
Line mode or boost mode:
Battery mode:
Model 310-300-A
& 310-300-E: 190 Watts.
Model 310-400-A
& 3 10-400-E: 250 Watts.
Model 310-750-A
& 310-750-E: 470 Watts.
Model 31 O-l 000-A
8, 31 O-l 000-E: 625 Watts.
0.625 typical.
Modified sinewave.
230V.
V
OUT = VI,
V
OUT
= v,,x 1.12
V = 230V +/-lo% (Note: V.,, = 230V
-lo!?% at 15 seconds before the two minute
shutdown alarm.)
Same as input frequency.
50 Hz/60 Hz, +I-1 Hz (free running).
90% minimum.
70% minimum (at 100% load with
battery fully charged).
Short Circuit and Overload Protection:
Line mode:
Same as input protection.
Battery mode:
.
The inverter is fused and current limiting.
Specifications
20
SOLA 310
SPECIFICATIONS (contd.)
Battery: See Table 2, page 14.
Recharge time: 8 hours to rated runtime at V,, = 230V.
Communications Interface:
Front panel
display:
Audible alarm:
Line Loss:
Battery Low:
UPS Fault:
Overload:
Green LED = Normal.
Steady Yellow LED = Back-up
(on battery).
Blinking Yellow LED = Battery low.
Red LED = Fault.
Test/Silence switch.
One beep every four seconds.
One beep every one second.
Continuous tone.
Continous tone.
Interface:
Transfer:
The unit has a single DB-9 connector on the rear of the unit. UPS
control and monitoring signals can be sent to your host computer via
this DB-9 and the DB-9 adapter enclosed with your unit. Refer to
pages 8 and 9 for full pinout details of the DB-9 and the adapter.These
signals include:
Mains Operation.
Battery Operation.
Low Battery Alarm.
Remote Shutdown.
Mains to inverter
(from full load to no load): < 1 Oms typical
during blackout
condition.
lnverter to mains
(from full load to no load): < 1 Oms typical
during blackout
condition.
Environment:
Temperature:
Operating:
Storage:
Humidity:
Acoustic
noise level:
O= C to 40 C (32O F to 104 F).
-2O= C to 50 C f-4 F to 122 F).
0 - 95%, non-condensing.
<45dB (on battery backup).
21
Specifications
SOLA 3 1 0
SPECIFICATIONS (contd.)
Physical:
Dimensions:
Model 310-300-A
& 310-300-E: 85mm W x 153mm H x 356mm D
(3.3 W x 6.0 H x 14.0 D).
Model 310-400-A
& 310-400-E: 85mm W x 153mm H x 356mm D
(3.3 W x 6.0 H x 14.0 D).
Model 310-750-A
& 310-750-E:
122mm W x 198mm H x 352mm D
(4.8 W x 7.8 H x 13.9 D).
Model 31 O-l 000-A
& 31 O-l 000-E:
122mm W x 198mm H x 387mm D
(4.8 W x 7.8 H x 15.2 D)
Weight:
Model 310-300-A
& 310-300-E: 7 Kgs. (15.4 Lb%)
Model 310-400-A
& 3 10-400-E: 7 Kgs. (15.4 Lbs.)
Model 310-750-A
& 310-750-E: 13 Kgs. (28.7 Lbs.)
Model 31 O-l 000-A
& 31 O-l 000-E: 14 Kgs. (32.OLbs.j
Safety Agency Approvals:
TUV EN50091-1 (1993.05) and CE Mark.
Mechanical:
Cooling: Convection cooled.
Output Receptacles:
Model Number of receptacles
3 10-300-A 1
310-300-E: 2
3 10-400-A 1
3 10-400-E: 2
310-750-A 2
310-750-E: 2
31 O-l 000-A 4
31 O-l 000-E: 4
Specifications
22
SOLA 310
LIMITED WARRANTY
SOLA warrants this hardware product against defective material or workman-
ship for a period of two years from the date of purchase by the end-user.
Consumable and/or field replaceable items such as fuses and MOVs are not
warranted.
SOLA will repair or replace the defective product at no charge to the buyer and
will pay all reasonable domestic two-way ground freight charges. The warranty
is void if SOLA determines that the product was subjected to conditions outside
the normal operating characteristics stated in the manual, or if there had been
shipping damage. Any technical advice furnished before or after delivery in
regards to the use or application of SOLA products is furnished without charge
and on the basis that it represents SOLAs best judgement under the circum-
stances, but it is used at the recipients sole risk. SOLA shall in no event be
liable for other direct, special, incidental, consequential, indirect or penal
charges.
Limitation of Remedies
Excepting injuries to persons or damage to physical property, SOLAs liability
(whether under the theories of breach of contract or warranty, negligence, or
strict liability) for product it manufactures and/or sells shall be limited to the
purchase price of such products.
Consequentid Damages
In no event shall SOLA be liable for consequential damages arising out of or in
connection with this agreement. Including without limitation breach of any
obligation imposed on SOLA hereunder or in connection herewith.
There are no other warranties which extend beyond the description of the
face thereof.
Repaired Products
Warranty on repaired products is for ninety days, on the repairs made, or the
remainder of the warranty, whichever is greater.
23 Warranty
SOLA 310
RETURN POLICY
Most instances of initial failure to operate properly can be remedied through a
telephone conversation between the user and SOLA. Telephone and fax numbers
for principal SOLA offices arc on the back cover of this manual.
If, during the course of your call, it is determined that a product must be
returned, your service representative will provide you with instructions.
All returns to SOLA must have an R/A Number. The following information is
required to obtain an R/A Number:
1. SOLA catalog number.
2. Serial number.
3. Company name, address, phone number and contact person.
4. Proof of purchase.
5. Special instructions, if any.
6. Description of problem.
Shipments must be made in the original packing container. Damage resulting
from shipment in a non-original container will void this warranty.
For proper handling upon receipt at SOLA, the R/A Number must be clearly
placed in several locations on the outside of the package. SOLA is not responsi-
ble for damage to returned goods not packaged properly or customer-abused
units.
Return Policy
24
You have purchased a UPS that will provide you with many years of service, protecting
your equipment from surges, sags, and blackouts. This product incorporates the highest
quality standards in engineering, manufacturing and testing, and carries a limited two
year warranty against defects in material and workmanship. This product is backed by
over 60 years of pride and integrity. We are sure you will agree, there is no substihlte for
a SOLA.
Did you know that SOLA also makes:
- Single phase UPS systems up to 15 kVA
-
Plug-in Power Conditioners to 3 kVA
- Hard-wired single phase power conditioners to 15 kVA
- Constant voltage transformers to 7.5 kVA
-
mains/DC switching and linear power supplies
-
CVDC constant voltage ferroresonant power supplies
- Low voltage general purpose transformers
- Industrial control transformers
- Three phase UPS systems up to 350 WA.
SOLA products are available through an extensive distribution network. These distribu-
tors offer literature, technical assistance, and a wide array of off-the-shelf products for
the fastest possible delivery.
In addition, SOLA field sales offices are conveniently located to provide prompt attention
to customer needs. Call SOLA direct to find the closest authorized distributor.
Principal facilities:
Phone Facsimile
North America:
Inside Illinois
or overseas: (708) 439-2800 (708) 439-l 160
Outside Illinois: (800) 289-7652 (800) 626-6269
Inside Canada: (800) 265-7652 (800) 387-0731
Outside Canada: (416) 252-6465 (416) 252-3275
Australia:
SOLA Australia (61) 3-706-5022 (61) 3-794-9150
Europe:
SOLA U.K. (44) 1234-327941 (44) 1234-216926
Borri Elettronica (Italy) (39) 575-5351 (39) 575-310077
SOLA AG (Switzerland) (41) 56-339595 (41) 56-339555
Mexico:
Industrias SOLA Basic (525) 558-1833 (525) 558-7576
Singapore:
SOLA Singapore (65) 742-9796 (65) 742-853 1
SOLA: Worldwide Manufacturers of Power
Protection, Conversion and Transformation Products
P/ N 272- 38055- 0300- 00
Rev. 01 12/94
6 1 4 - 0 5 3 2 3 - 0 0