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Eileen M.

Berry
Weston, FL 33332
Phone: (954) 415 - 3222
E-mail: eileenberry227@gmail.com

Summary: A top-performing senior manager with over twenty-six years of experience with the U.S.
Secret Service, an elite law enforcement agency. Highly trained and experienced leader with expertise
in various aspects of the agency, including involvement in investigative and protective missions,
directing operational units and managing fiscal oversight.

WORK EXPERIENCE
United States Secret Service 12/1987 Present
Assistant Special Agent in Charge, Miami, FL 02/2009 - Present
Directed and managed professional and technical personnel in the Miami field office, including
special agents, technology and communication experts supporting the USSS protective and
investigative functions
Spearheaded investigations of suspected criminal violations of federal, state or local laws, analyzing
charge, complaint or allegation of violations, identifying issues, and required evidence
Managed $500,000 operations budget, including materials, equipment, training and fleet vehicles.
Represented the agencys interests as a liaison within the law enforcement community
Provided management oversight in areas of operational compliance, personnel performance and
evaluations, training and employee development

Special Agent in Charge, Washington, DC 05/2004 01/2009
Implemented an Ombudsman program that functioned as a neutral and informal process to facilitate
fair resolutions to workforce issues
Utilized mediation as an informal alternative in addressing and resolving organizational climate
issues, conflicts, and complaints of discrimination by managing Alternate Dispute
Resolution/Mediation across the agency
Acquired expertise in human resource policies and procedures, often sought by managers and agents
within the agency to assist in the resolution of problems, issues and complaints
Provided feedback and communicated key policies, practices and procedures during the USSS
Directors senior staff meetings

Assistant to the Special Agent in Charge, Laural, MD 04/2002 04/2004
Spearheaded the overhaul of the Uniform Division Officers basic training program by managing a
team of curriculum specialists, instructors and facility schedulers at the USSS Training Academy
Managed the scheduling of housing, academic instruction, shooting, physical fitness and field
training
Constructed a web-based Learning Management System which leveraged the Internet for ongoing
training for all USSS personnel
Managed day-to-day administration, budget and human resources for staff and trainees at the
academy

Inspector, Washington, DC 05/2000 04/2002
Implemented agency-wide audits and inspections of internal practices at headquarters, protective
divisions and field offices to assure efficiency, mitigate risks and ensure fiscal integrity
Directed and conducted investigations of allegations of employee misconduct





Special Agent, New York City, NY and Washington, DC 12/1987 01/1995
Facilitated the successful prosecution of a criminal counterfeiting distribution network by developing
and implementing a global investigative strategy and creating a partnership between the National
Crime Squad in the United Kingdom and the USSS
Conducted and implemented security plans for the protection of the Vice President of the United
States as a member of the Vice Presidential Protective Division
Assisted in implementing extensive operations, logistics and scheduling in advance of visits to New
York City for the President, Vice President, their families and foreign heads of state to ensure
personal protection and safety
Investigated violations of federal law within the agencys jurisdiction, including financial institution
fraud and access fraud

Naval Investigative Service, Philadelphia, PA 01/1985 12/1987
Special Agent
Responsible for investigating criminal offenses committed on U.S. Navy or Marine Corps
installations
Investigated procurement fraud committed against the Department of the Navy
Conducted Executive Protection details for members of the Department of the Navy and
foreign dignitaries

Bethel Connecticut Police Department, Bethel, CT 05/1980 01/1985
Police Officer
Responsible for providing public safety by protecting the people and property of the
community.
Investigated, identified and arrested perpetrators of criminal acts
Investigated and enforced motor vehicle laws

EDUCATION
M.S. in Management 2002-2004
The Johns Hopkins University, Baltimore, MD

B.S. in Criminal Justice 1976-1980
The University of New Haven, West Haven, CT

Training Course: Firearms Instructor 04/1993
U.S. Secret Service, JJ Rowley Training Center, Laural, MD

SELECTED SKILLS AND EXPERTISE
Proficient in launching internal investigations and audits and coordinating professional development
Experienced in human resources, mediation and complaint resolution
Demonstrated ability to work across the organization to meet shared goals and objectives
Known for managing comprehensive training delivery protocols to develop the ability and
professionalism of personnel
Leadership, investigative operations management, legal procedures and jurisdictional protocols
Training and staff development, tactical policy development and interagency relations
Internal audits, fiscal management and oversight and statistical and financial reporting




MEMBERSHIPS AND ASSOCIATIONS
Federal Law Enforcement Officers Association
American Society of Industrial Security International
International Ombudsman Association
Johns Hopkins Alumni Association

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