Title (Title must cover the subject on which the root cause analysis is done) Author Name Incident Reference No (if any) Executive Summary This section is to summarize the main report with the below information !rief description of the problem"situation"incident Problem"situation"incident date Problem"situation"incident type Le#el or se#erity of the problem"situation"incident !rief about the in#estigation methods !rief about the root causes !rief about the recommendations !roblem"situation"Incident #escri$tion This section co#ers the detailed e$planation of the problem identified along with the following information Problem statement %im& ob'ecti#e of the analysis and the e$pected outcomes (ow was the problem"situation"incident came into limelight) *ho found the problem"situation"incident) !ac+ground and conte$t to the problem"situation"incident Problem"situation"incident date Problem"situation"incident type Le#el or se#erity of the problem"situation"incident The effect on the organization !roject Team This section co#ers the information about the team in#ol#ed in the root cause analysis of the problem This includes those who participated in the assessment& report preparation and the management No of people in each team Name ,ole"Designation -ualification .unctional departments ,esponsibility Sco$e of Investi%ation"Assessment This section co#ers the scope and criticality le#el of the in#estigation or assessment done on the problem identified Ty$e of Investi%ation"Assessment This section co#ers the type of in#estigation " assessment& data " e#idence collection methods and the problem mapping models #ata"Evidence &ollection Company Logo(optional) Company Name Confidential Document Version Page No This section gi#es the detailed information on data or e#idences collected in /uantitati#e or /ualitati#e modes This area also co#ers the following (ow the data was collected) 0apping the data with the method it was collected(.or e$ample& using a /uestionnaire to collect information on how many employees are dissatisfied because of the problem (ere& /uestionnaire is the data collection method& the number of employees is the data collected) *ho collected the data) (ow the data " e#idences are #alidated) Date on which the data was collected) Date on which the data was #alidated) &hronolo%y of Incidents 1f the problem is responsible for the order of incidences or situations in the organization& using a table for gi#ing chronological data will be #ery helpful Sam$le Table #ate with Time ('se a sin%le format here) Incident"Situation #ata Analysis (ethod This section co#ers the information about data analysis methods *hat are all the analysis methods used to analyse data) *hy these methods are chosen) *hy not some other method not suitable for this analysis) *hat are the results) Please pro#ide references here with appropriate statistical e#idences Root &auses This section co#ers the information on the root causes identified *hat are all the root causes identified) Company Logo(optional) Company Name Confidential Document Version Page No (ow these causes are deri#ed) (ow the root causes are #alidated) The lin+ between the root cause and the effect should be clearly defined 2sing any simple management 'argon will not gi#e strength to the document or to the analysis The root cause should be defined and e$plained clearly )essons )earnt This section co#ers the lesson learnt from the root causes identified *hat could ha#e stopped the problem"situation"incident from occurring) *hat was the lesson learnt from the analysis) Recommendations This section co#ers the action plan that needs to be ta+en to handle the problem *hat needs to be done in order to manage the effects occurred due to the root causes identified) &orrective Action !lan This section co#ers the action items to implement the recommendations made % detailed plan co#ering below sections is necessary to add #alue to the document *hat action plans can sol#e the problem) (ow to implement the action items) (ow to trac+ and monitor the action items) &onclusion3 This section co#ers the following !rief summary of the problem& root causes identified and the solution found (ow to a#oid such problems in the future) (ow and to whom the information will be shared) A$$endices3 1nclude supporting documents .ew e$amples gi#en below % detailed correcti#e action plan % chart e$plaining the cause and effect % pro'ect team flowchart %c+nowledgement& if any *ersion &ontrol +ile Name with the *ersion ,ho made the chan%es-(Name. Role) ,hat are the chan%es made- #ate Company Logo(optional) Company Name Confidential Document Version Page No +ile Name with the *ersion ,ho made the chan%es-(Name. Role) ,hat are the chan%es made- #ate