Principles and Practices of Management

Principles and Practices of Management - 1
1.Q.Management is always defined as dynamic, universal, ever-changing subject.Ans:true

2.Q. A budget as a plan of statement of expected results is expressed in numerical terms.
ans:True
Multiple Choice Multiple ANSWERS:
3.Question :Name the leading event management companies in India
ANSWERS:: Midas , Pinnacle , Wizcraft
Multiple Choice Single ANSWERS:
3.Question Who said, Management is management of Men, Money, Machinery Materials
and Information?
ANSWERS: :Anonymous
4.Multiple Choice Multiple ANSWERS::Q: A procedure has the following advantages
ANSWERS:: ensures uniformity of action , increases co-ordination , provides good standard
for the manage
5.Multiple Choice Single ANSWERS: Question: What is it that can be described as a
readiness to co-operate warmly in the task and purposes of a given group organisation.
ANSWERS:: Morale
6.Match The Following:Question
ANSWERS::Disclosures_transparent
Shareholder democracy_myth in India
Planning_board of directors
Trust_corporate governance
7.Select The Blank:Question :The retailing sector in India has been quite________.
ANSWERS:: staid and boring
8.Multiple Choice Single ANSWERS::Question: India has been experiencing the unique
stranglehold of our_____
ANSWERS:: traditional kirana stores
9.Multiple Choice Single ANSWERS::Question :Emotional Quotient increases with age
commonly known as:ANSWERS: :maturity
10.Select The Blank:Question: The service sector has expanded because of the virtual
stagnation of the________sector.ANSWERS:: agricultural
11.Multiple Choice Single ANSWERS::Question: Span of management depends upon the
ability of whom?ANSWERS: :Employees
12.Multiple Choice Single ANSWERS::Question :What would essentially shape the growth
and future of any economy? ANSWERS: :Adequate and quality corporate governance
13.Multiple Choice Single ANSWERS::Question
Who said, Management is a multiple organ that manages a business, manages a manager
and manages workers and work? ANSWERS: :Peter Drucker
14.Select The Blank:Question
________ means draw prior conclusions about the probables of production, sales, profits in
the future, on the basis of research.ANSWERS:: Forecasting
Limitations of business planning is that it has been considered as time consuming and
________ device.ANSWERS:: expensive
16.Multiple Choice Multiple ANSWERS::Question
The family owned businesses like Tata and Birla, also face major fears
likeANSWERS: :Right successor , Stumbling self-confidence , Lack of professional
management
Who said, Management is the creation and maintenance of internal environment in an
enterprise, where individuals working in groups can perform efficiently and effectively
towards the attainment of grANSWERS:: Koontz & O Donell
Management as a discipline does not require any________of practice.ANSWERS: :certificate
________is at the core of corporate governance.ANSWERS: :trust
20.True/False:Question
Financial institutions should maintain a close relationship to seek a seat on the
board.ANSWERS:: False
Wrong medium of communication is a physical barrier.ANSWERS: :False
One of the internal environment factors that influences management isANSWERS:: Place
Services are defined as the art and science of managingANSWERS:: the expectations of
others , the experiences of people , the demands of the customer
Name the three important Generic Competitive Strategies.
ANSWERS:: Overall cost leadership , Differential , Focus
Delegation and decentralization are closely related to each other.ANSWERS:: True
It is said "Controlling can not take place in a vacuum", which means there can be no
controlling without previousANSWERS:: planning
Morale is the sum total of various physical qualities.ANSWERS:: False
Direction is a ________ function performed by all the managers at all levels of the
organisation.ANSWERS:: managerial
Principles of effective delegation are:ANSWERS:: Train the subordinates , Reward delegation
, Appropriate reporting system
________, weakness, threats, opportunities are the long form SWOT analysis.
ANSWERS: :strength
To be called an SBU, a business unit must meet specific criteria such as
ANSWERS: :having a definable group of competitors , having a mission similar to other
SBUs , preparing its own integrated plans
The family owned businesses like Tata and Birla, also face major fears like
ANSWERS: :Right successor , Stumbling self confidence , Lack of professional management
ANSWERS::
Appley L:_Management is management of people and not the direction of things
Definition of Management:_Management is management of men, money, machinery,
materials and information
Koontz and O'Donell:_Management is the creation and maintenance of internal environment
in an enterprise
Peter Drucker:_Management is a multi-purpose organ that manages a business, manages
workers and work
________ are at a minimum where the morale is high.ANSWERS:: Grievances
the heart of administration is the directing function.ANSWERS:: True
Empathy is particularly important today as a component of leadership for the following
ANSWERS:: rapid pace of globalisation , increasing use of teams , growing need to retain
talent
Name the flagship companies under the group of "Aditya Birla"
ANSWERS:: Hindalco , Indo-Gulf Fertilizers , Birla Corporation
Fredrick Winslow Taylor's Mechanism of scientific management includes,
ANSWERS: :Scientific task setting , Planning task setting , Standardization of tools
Future of Insurance sector would be
ANSWERS:: new players taking over the market , improved customer service , strong hold
of nationalized players
To which practice is the term "corporate governance" given?
ANSWERS: :Management
A senior family member and trusted professional manager acts as what to
the business families scions trained abroad and then return to take over the business.
ANSWERS:: mentor
Govt. services comprise________, defence and social goods.
ANSWERS:: public administration
Unity of command means that employees should receive orders from one superior only.
ANSWERS:: True
Posture' and Observance' are not included under the 'yogic' exercisesANSWERS:: False
Management is a creative and________process.ANSWERS:: continuous
Every manager in an organisation gives direction to his subordinates as a superior and
receives direction as subordinate from his superior.ANSWERS:: True

1:Multiple Choice Single ANSWERS:: Question One of the external environment factors that influences
Management is: ANSWERS: :legal
2.Multiple Choice Single ANSWERS:: Question
In addition to Place, Labor and Money which other internal environment Factor influences
Management?: ANSWERS: :Machines
3.Multiple Choice Multiple ANSWERS:: Question
Name the physical aspects of an enterprise.ANSWERS:: Name , Location , Address
What is it that in communication should not be done in vacuum, instead other people should be
consulted.ans:planning
Certain important motivational techniques are
ANSWERS: :Monetary incentives , Job-based techniques , MBO techniques
The concept of SBU includes
ANSWERS:: unrelated products and businesses that are separated , the fact that each SBU has its own
CEO , a scientific method of grouping the business
Decision-making is a primary part of the managerial process.Ans:TRUE
Of which type of knowledge is science a body of?ANSWERS:: Organized
Types of degree of delegations are:ANSWERS:: Low degree , Moderate degree , High degree
The unorganized sector is mainly concentrated in metropolitan cities.ANSWERS:: False
Learning organizations should imitate a task force.ANSWERS:: True
12;Multiple Choice Single ANSWERS::Question
Learning organizations must cope with challenge andANSWERS:: uncertainty
LPG stands for liberalization, ________ and globalization.ANSWERS: :Privatization
14.Match The Following:QuestionANSWERS::
Empathy:-It is a component of leadership due to the rapid pace of globalisation
Social effectiveness:-This component allows you to settle disputes amicably
Alfred Bennet:-He is the father of intelligence quotient
Daniel Goleman:-He is an American Behavioural Scientist
Every company undertakes the process of forecasting by various competent authorities which can be
listed as ANSWERS:: CII , RBI , CMIE
Management is not just aANSWERS: :Process
The concept of value and the concept of maximization of value are related to________concept of
Ethics.ANSWERS:: Consequentialism
Events are occurrences designed for ________ interests.ANSWERS:: marketing
Management is purposeful and what?ANSWERS: :Goal oriented
Management is the combination of Arts, Science andANSWERS: :Profession
Management isANSWERS: :Multidisciplinary
General Insurance corporation was nationalized in________.ANSWERS: :1972
Planning and control are closely interrelated and they do not determine the accuracy of decision-
making.ANSWERS:: False
There are three central ideas associated with consequentialism.ANSWERS: :False
Name one of the factors that govern the span of management.ANSWERS:: Type of work
Retailing categories based on ownership arrangement would be
ANSWERS:: Super Markets , Consumer Durables Stores , Departmental Stores
Science is a body of which type of Knowledge?ANSWERS: :Organized
Peter Drucker various publications have sold about 5 -6 million copies worldwide.
ANSWERS:: True
Latest approach signifies organization has a part of ________ system.ANSWERS:: Social
Necessity of control in business organisation arises due to number of factors, one of which is ________
of organisations themselves.ANSWERS:: complexity
Which of the options best describes the employment capacity of theretailing sector? It is the
ANSWERS:: second largest employer after agriculture
________organizations have systems, mechanisms and processes in place.
ANSWERS: :Learning
Indian business families are still avoiding joint ventures and tie-ups.
ANSWERS:: False
Under the principles of effective delegation, it is said that never delegate and ________.
ANSWERS:: Disappear
In principle the chairman and the CGO have the same role to play.
ANSWERS:: False
Valency is the extent to which the outcome of the activity and its success matters to the individual .
(Level of motivation = Valency x Expectancy)ANSWERS: :True
Advantages of delegation of authority would be:ANSWERS: :Prompt decision making , Opportunity to
subordinates to grow and develop , Satisfaction to subordinates in terms of recognition
A business unit must meet specific criteria, if it wants to be called an SBU. These are
ANSWERS: :Definable group of competitors
What does Maslow propound about the five needs ?
ANSWERS:: Hierarchy
Name the technique which is said to be a ploy or a future course of action.ANSWERS: :Strategy
________ is the ability to sense, understand and effectively apply emotion.ANSWERS: :Emotional
Intelligence
Who built the first practical mechanical calculator and predicted the specialization of mental work?
ANSWERS:: Charles Babbage
43.Match The Following:Question:ANSWERS:
Management and Leadership studies:-Value based management
Maharshi Institute of Management:-Eighteen centres in India and Abroad
Amritanandamayi Math's centre:-Dr. S.K. Chakraborty
Indian Vedanta Philosophy:-Swami Budhananda
Some of the public insurance companies are
ANSWERS: :LIC , Oriental Insurance , General Insurance
Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in
India.ANSWERS: :True
Brands are associated with lifestyles and people's________.ANSWERS: :aspirations
Management is:ANSWERS: :Creative

The external environmental factors that influence management are
ANSWERS: :Economic , Political , Technological
Event management has to pay only entertainment tax not the service tax.
ANSWERS:: False
Name the service which has two prime necessities like co-ordination and infiltration.
ANSWERS:: Staff
________ decisions relate to the day to day operations of the enterprise generally taken by
middle and lower level management.ANSWERS:: Operative
Successful consultants should promote their consultancy through what ?
ANSWERS: :Network
Decision-Making is a process of making a choice of poor alternatives.
ANSWERS: :False
MBO was invented by ________.ANSWERS:: Peter Drucker
Profession requires definite period of what?ANSWERS:: Learning
Barriers to delegation of authority would be :
ANSWERS:: Lack of trust in subordinates , Fear of loosing status by managers , Over-
confidence among managers
Organization is apart of which type of system?
ANSWERS: :Social
11.Multiple Choice Multiple ANSWERS::question
David C Mc Celland identified three motives those are
ANSWERS: :Affiliation , Power , Achievement
International consultancy is said to be
ANSWERS:: Glamorous , Challenging , Trendy
Failure to give ________ to goal setters is a weakness of MBO.
ANSWERS: :guidelines
Management is the combination of Arts,Science and Profession.ANSWERS:: True
Under the types of motivators, non-financial motivators are encouragement, freedom
________.ANSWERS:: recognition
Who said, the heart of administration is the directing function.ANSWERS:: Dimock
Management is that important process which continues till the objectives set by the
administrator are actually achieved.ANSWERS:: True
Communication is a composite (a) information given and received (b) a listening effort by
some of them involved.ANSWERS:: False
A vision statement should have the following components
ANSWERS: :ability to inspire people , achievable , precise and objective
One of the key features of services is that they are
ANSWERS:: intangible
The process of control is complete only when the organisation take ________ action.
ANSWERS:: corrective
The factors coming under philosophy of scientific management are:
ANSWERS:: Co-operation , Maximum output , Harmony
Who is the most effective person are alike in one crucial way, they all have a high degree of
emotional intelligence.ANSWERS:: Entrepreneur
The activities of the communicator while communicating a message will include,
ANSWERS:: ideation , encoding , transmission
Features of Management are as follows
ANSWERS:: goal oriented , universal , continuous process
Professional managers help organizations in chalking out which type of strategies?
ANSWERS: :Corporate
________provides a corporate responsibility and it is the application of a proven and
systematic body of knowledge.ANSWERS:: Profession
Management as a discipline needs certificate of practice.ANSWERS: :False
For most hi-tech service industries the major components are
ANSWERS: :Infrastructure , Knowledge , labour
Management:-Creative
Professional Manager:-Dynamic
Art:-Skill
Code of Conduct:-Profession
Predictive Power:-Science
Science is a body of organized knowledgeANSWERS:: True
A superior should always establish a ________ control so that his subordinates report to
him periodically.ANSWERS:: Feedback
It is said that communication is a meaningful:ANSWERS:: interaction
What does the insurance company compensate for if and when the event insured against an
incident occurs?:ANSWERS:: Losses
Management exists at which levels of the organization?:ANSWERS:: All
The Indian consumer does not see shopping as an end in itself.ANSWERS: :False
Retailers cannot just take their global retailing formats and try to transpose them onto the
India scenario.:ANSWERS:: True
One of the factors which learning organizations possess is a climate of openness and the
other factor isANSWERS: :trust
It is one of the good control system which not only points out the deviations but also
pinpoints them where they are important to its operations is
ANSWERS:: Focus on strategic points
Profession needs certificate of practiceANSWERS: :True
'Span of control' is also referred to as span of management.ANSWERS: :True
Learning from mistakes is often more powerful than learning from success.
ANSWERS:: True
The philosophy of Vedanta is compared to which animal in the dream of the person, who
wakes the dreamer and makes you realise your self discovered reality.ANSWERS:: Lion
The statement "We sell for Less" is deliberately ambiguous, it raises the question; 'Less
than what', this is called as, ________ to communication.ANSWERS: :Semantic barrier
The theory of Bureaucracy was first propounded by Henry L.Gantt.ANSWERS: :False
ANSWERS::-
Making sense of situations:-organizing information and thoughts
Creativity:-brainstorming, associating ideas
Inquiry:-interviewing, seeking information
Making choices:-deciding courses of actions
Learning from mistakes is often more powerful than learning from________.
ANSWERS: :Success

Who said, Management is management of Men, Money, Machinery Materials and
Information?ANSWERS:: Anonymous
Emotional distress shrinks working memory.ANSWERS: :True
A new sector has emerged in modern times, known as ________ management.
ANSWERS: :Event
A direct consequence of retailing has taken place due to the emergence of :-
ANSWERS:: Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and
Lifestyle retailing stores
Where is the attack on business families coming from?ANSWERS: :Transnational
What type of skills does management require?ANSWERS: :Conceptual , Human relations ,
Technical
Management isANSWERS: :Creative
Name the books on management written by Peter Drucker :-
ANSWERS:: Frontiers of Management , The practice of management , Management, tasks,
responsibility
Actuary is one who specializes in the mathematics of insurance.ANSWERS:: True
"Measuring Intellectual Capital" is one of the examples of performance measurement.
ANSWERS: :True
One of the external environment factors that influences Management is
ANSWERS: :Legal
Individuals are encouraged to develop ________, to speak out, to challenge actions.
ANSWERS: :Ideas
What is the set-up of an organization?ANSWERS: :Relationships
Morale is the term usually applied to armed forces during war time and athletics teams. It
refers to team spirit and ________ of people for a common purpose.
ANSWERS: :Togetherness
The essence of control is that it is aimed at results and not necessarily at people as such.
ANSWERS: :True
Services are defined as the art and science of managing :-
ANSWERS: :The expectations of others , The experiences of people , The demands of the
customer
Virtuous acts include:-ANSWERS:: Honesty , Integrity , Tolerance
International artists' performance in India is diminishing in recent times.ANSWERS: :False
The service sector has not corporatised itself.ANSWERS:: False
Which segment of event management has the potential to gross the largest in India?
ANSWERS: :Live entertainment
Few of the management principles given by Henry Fayol are:-
ANSWERS: :Authority and responsibility , Division of work , Discipline
To become a successful consultant, name the skill required :-ANSWERS: :Negotiation
Advantages of SBU's are :-
ANSWERS:: Quick response to environmental changes , Increased focus on products and
market , Facilitating development of General Managers
ANSWERS::Zurich:-Hero group
ING Group:-Vyasa Bank
STANDARD LIFE:-HDFC
AMP:-Sanmar
According to Swami Vivekananda people have intuition or sacred power to face difficult task.
ANSWERS: :True
The family owned businesses like Tata and Birla, also face major fears like :-
ANSWERS: :Right successor , Stumbling self-confidence , Lack of professional management
In the various versus of Gita, there are many practical messages for which level of people in
management?ANSWERS: :Leaders , Team leaders
The potential external threats faced by an organization are :-
ANSWERS:: Entry of low cost foreign players , Adverse demographic changes , Slower
market growth
How many rules govern Indian and Foreign insurance companies?ANSWERS: :12
Management as a discipline is the function of ________.ANSWERS: :Creativity
What require a high level of optimism and persistence despite rejection?
ANSWERS: :Self-Motivation
Henry Fayol was trained as a ________ engineer.ANSWERS: :Mining
________ is the result of human limitation to the span of management.
ANSWERS: :Delegation
In management process, the most misinterpreted word is ________.
ANSWERS: :Organizing
36.Select The Blank
:Question
To enhance emotional intelligence, ________ must refocus their training to include the
limbic system.ANSWERS:: Organisations
Taj Mahal are living symbols of 'creation and result of management practices'.
ANSWERS: :True
The strategic factor in social integration is the development and selection of leaders.
ANSWERS: :True
and manages workers and work?ANSWERS: :Peter Drucker
One of the internal environment factors that influences management is
ANSWERS: :Place
41,Multiple Choice Single ANSWERS::Question
towards the attainment of grANSWERS: :Koontz & O Donell
________ establishes, cause and effect relationship.ANSWERS:: Science
Business ________ is the calculation of probable events to provide against future.
ANSWERS:: Forecasting
The technique of control is associated with planning, as a part of scientific management.
ANSWERS: :True
The major books on social and political analysis by Peter Drucker are :-
Answe:r: The future of industrial man , The age of discontinuity , Drucker on Asia
Name the various characteristics of science :-ANSWERS:; Organized knowledge , Cause and
effect relationship , Predictive power

Good motivation lead to low morale. High morale is the manifestation of a weak or defective
motivating process.ANSWERS: :False
Management exists only at the top levels of the organization.ANSWERS:: False
The ________ principle, which is the inherent process in organization through which
authority, the antecedent co-coordinative principle, permeates the entire organized
structure.ANSWERS: :Scalar
Learning organizations must cope with challenge and :-ANSWERS: :Uncertainty
How many event management companies are there in Pune?ANSWERS: :215
ANSWERS: :Place
Human thoughts are classified as :-:ANSWERS: :Inactive , Active , Transactive
Which of the options mentioned below would be categorized as a Franchisee store?
ANSWERS:: Footwear stores
The process of forecasting is based on :-
ANSWERS:: Future trends , Current analysis , Past performance
The characteristics of knowledge worker would be :-
ANSWERS: :Egoistic , Right conscious
Any morale improvement programme of management must embrace the following rules :-
ANSWERS: :Encourage initiative , Respect individual , Be fair and just
ANSWERS: :Legal
Management isANSWERS: :Creative
Name the specialization where the economists consider necessary for efficiency in the use of
labour :-ANSWERS: :Division of work
15:True/False:Question
Decreased productivity is a cost of low IQ.
ANSWERS: :False
16:Multiple Choice Single ANSWERS::Question
Management isANSWERS: Multidisciplinary
Name the department which plays a major role in developing a learning organization :-
ANSWERS:: MIS
Objectives' is a wider term and ________ is part and parcel of it.ANSWERS:: Mission
The non-executive directors on the board of the company should be 50%.
ANSWERS: :True
Name the flagship companies under the Business family "Munjals" :-
ANSWERS:: Hero Honda , Hero Cycles
ANSWERS::-
Knowledge based decision-making.:-Instead of intuition
Professional managers may have only salary-stake:-Question of accountability of
Performance
Management can be applied everywhere:-Management is universal
Management is dynamic:-Changes as per time
Manager does not require any specific qualification:-Anybody can become a manager
and manages workers and work?ANSWERS:: Peter Drucker
Who is the 'founder of Human Relation'?ANSWERS: :Elton Mayo
What should be included in the new governance charter?
ANSWERS:: Qualified and independent audit committee
Managers should be effective ________ so that they may influence the activities of
subordinates without dissatisfying them.ANSWERS:: Leaders
Posture' and Observance' are not included under the 'yogic' exercisesANSWERS:: False
Management is a creative and ________ process.ANSWERS: :Continuous
Charles Babbage built the first prototype of modern ________.
ANSWERS:: Computers
The term 'span of control' is also referred to as:-
ANSWERS:: Span of management , Span of supervision , Span of authority
________ is practiced like all other managerial functions at all levels of management.
ANSWERS: :All level exercise
Every person has different ways and means of performing art, similarly, every individual has
different styles of management and these are categorized as :-
ANSWERS:: Democratic , Autocratic , Beaurocratic
Who is the father of Intelligence Quotient ? ANSWERS: :Alfred Bennet
34.Match The Following:QuestiontANSWERS:
Management requires learning:-Art requires knowledge
Science is developed:-Over a period of time
Management as a discipline:-Has no centralized rule-making authority
Management is a multipurpose organ:-That manages a business
Management is understood by performance:-Management is what management does
Parting with authority means parting with friendship.ANSWERS: :False
Indian companies because of confused status have lacked self-confidence.ANSWERS: :True
Research indicates that the limbic system learns best through :-
ANSWERS: :Motivation , Extended practice , Feedback
According to Abraham Maslow, human needs can be classified into how many types?
ANSWERS: :Five
Which of the options best describes the employment capacity of the retailing sector? It is
the :-
ANSWERS: Second largest employer after agriculture
In which type of income class, does the insurance sector have to face the challenge of
making insurance a buying priority?ANSWERS: Lower-middle
________ organizations have systems, mechanisms and processes in place.
ANSWERS: Learning
42.Multiple Choice Single ANSWERS:
towards the attainment of gr
ANSWERS: Koontz & O Donell
The Indian consumer was shying away from larger formal stores and supermarket chains
because of low/lack of ________.ANSWERS: Per capita income
Fear among managers is not a barrier to delegation of authority.
ANSWERS: False:
Focus on savings and high bargaining interests of the consumer is an obstacle in retail
development in India.ANSWERS: True
46.Select The Blank
Question
Henry Fayol finds ________ and responsibility to be related, with the latter arising from the
former.ANSWERS: Authority
The key management processes in the learning organizations would be :-
ANSWERS: Competitor analysis , Performance measurement , Capability planning

The following are the elements of control
ANSWERS: authority and knowledge , guidance and direction , constraint and restraint
him periodically.ANSWERS: Feedback
Which type of strategies do professional managers help organizations in chalking out?
ANSWERS: corporate
Deontological ethics believe that mature persons have inadequate capacity to reason.
ANSWERS: False
Management exists only at the top levels of the organization.ANSWERS: False
Name the leading ad agencies in India that have a separate event section.
ANSWERS: Vigennet , Ogilvy , Mathers
What would be the percentage of equity participation under the rules governing foreign
companies?ANSWERS: 0.26
Frederic W.Taylor's middle name is ________.ANSWERS: Winslow
9.Select The Blank
Question :________ means draw prior conclusions about the probables of production, sales,
profits in the future, on the basis of research.ANSWERS: Forecasting
10.Multiple Choice Multiple ANSWERS:
Limitation of control areANSWERS: external factors , fixing of responsibility , variation and
its causes
The various tools employed by the companies to improve and sustain employee morale
ANSWERS: building of responsibility , rotation of jobs , job enrichment
International consultancy is said to beANSWERS: Glamorous , Challenging , Trendy
MBO was invented by ________.ANSWERS: Peter Drucker
Potential external opportunities:-Complacency among rival firms
BPR:-Business process reengineering
TQM:-Total quality management
Potential internal strengths:-A distinctive competence
15.Multiple Choice Single ANSWERS:Question
towards the attainment of grANSWERS: Koontz & O Donell
16.Multiple Choice Multiple ANSWERS:Question
Some of the management functions mentioned by Henry Fayol are :
ANSWERS: Planning , Control , Co-ordination
The unorganized sector is mainly concentrated in metropolitan cities.ANSWERS: False
Some managements who are very much intimated by consulting firms, what are they likely
to looseANSWERS: Confidence
________ provide all types of help required to make the business more efficient and
profitable.ANSWERS: Consultants
Demand forecast is one of the popular forecasts.ANSWERS: True
21.true/False:Question
Communication is a composite (a) information given and received (b) a listening effort by
some of them involved.ANSWERS: False
Some tips for improving written communication would be
ANSWERS: Avoid unnecessary words , Use simple words and phrases , Use short and
familiar words
The theory of Bureaucracy was first propounded by Henry L.Gantt.ANSWERS: False
In which type of income class, does the insurance sector have to face the challenge of
making insurance a buying priority?ANSWERS: lower-middle
The different kinds of relationships for selecting the span of control would be :
ANSWERS: One to one , Cross relationship , Direct group
Management is said to be the combination of three factors, arts, science and the third is
ANSWERS: profession
Functional authority works only when,
ANSWERS: Assignment is clarified , The subordinates are allowed to participate , Feedback
control is established
The fundamental objective of corporate governance is essentially
ANSWERS: enhancement of long term shareholder value
Policy is supposed to be immutable, unchanging and eternal.ANSWERS: True
A procedure has the following advantages
ANSWERS: ensures uniformity of action , increases co-ordination , provides good standard
for the manage
Management is always defined as dynamic, universal, ever-changing
subject.ANSWERS: True
Under principle of effective communication what should be fully understood by all
concerned.
ANSWERS: taSks , policies , responsibilities
One of the popular forecast is
ANSWERS: Demand
ANSWERS:
Kautilya:-Conception of administration and management
Swami Vivekananda:-Political, Social and Economic Management of state
Samartha Ramdas:-Setting goals and accomplishing it.
King Akbar:-Creator of social progress and prosperity
Costliness of the ________ is the overriding factor determining the extent of
decentralization.ANSWERS: Decision
What is essential for the management to get things done in the organization?
ANSWERS: Delegation:
Indian companies because of confused status have lacked self-confidence.
ANSWERS: True
Charles Babbage built the first prototype of modern ________.ANSWERS: Computers
Consultants must conduct diagnosis to redefine ________.ANSWERS: Problem
Lower level managers need EQ most.ANSWERS: False
Companies seeking to improve have taken a plethora of initiatives such as
ANSWERS: TQM
Some of the limitations of business planning are
ANSWERS: Time Consuming , Expensive device , Heavy cost of planning
Events are occurrences designed for ________ interests.
ANSWERS: marketing
Positive motivation makes people willing to do their work in the best way they can and
improve their ________.ANSWERS: performance
To which practice is the term "corporate governance" given?
ANSWERS: Management
Under the types of motivators, non-financial motivators are encouragement, freedom
________.ANSWERS: recognition

What type of industry is consulting
ANSWERS: Knowledge
Which Indian pharma company has recently started an SBU?
ANSWERS: Ranbaxy
________is a tool for corporate governance.ANSWERS: communication
What does control maintain between output and effort?ANSWERS: Equilibrium
Horizontal co-ordination takes place sideways.ANSWERS: True
6.Match The Following:QuestionANSWERS:
Who is the father of the three-needs theory?
McClelland
Who discovered the Expectancy theory?
Vroom
What is a basic need?
Food
What is an esteem need?
Self-esteem
Who propounded Theory X?
McGregor
Question The non-financial type of motivators would be
ANSWERS: Encouragement , freedom , recognition
New companies feel that________is the most appropriate type of alliance.
ANSWERS: Joint-venture
What is that the consultant must be able to recognise about the client's future needs ?
ANSWERS: Vision
Learning organizations are adaptive to their________environment ANSWERS: external
11.Match The FollowingQuestion
ANSWERS:Vipassana:-Meditation
Visionary:-Missionary
Knowledge Worker:-Wisdom Worker
Tamas:-Rajas
Karma:-Destiny
Event ________ has various ________ opportunities.ANSWERS: management,Career
ANSWERS: LIC , Oriental Insurance , General Insurance
Fedrick Winslow Taylors Mechanism of Scientific Management includes
ANSWERS: scientific task setting , planning the task , standardization of tools and
equipments
Under the principles of effective delegation, it is said that never delegate and ________.
ANSWERS: Disappear
The higher the ________ level of the employee, the lower the ________ satisfaction.
ANSWERS: educational: job
Information?ANSWERS: Anonymous
________ is the result of human limitation to the span of management.
ANSWERS: Delegation
Learning organizations must possess what type of culture?
ANSWERS: Learning
A ________ faced by the retail business is the ________ aspect.
ANSWERS: challenge,cultural
The different As of the service sector are
ANSWERS: acceptability , awareness , availability
Some of the external factors that limit control are
ANSWERS: govt. policies , market changes , economic changes
23.True/False,the heart of administration is the directing function.ANSWERS: True
Service denotes physical transfer of goods.ANSWERS: False
For effective control, different departments should have uniform systems of control.
ANSWERS: False
As organizations increase their products, market diversity etc, for what type of people does
the demand increase?ANSWERS: General Managers
The objective in corporate governance are
ANSWERS: shareholders value maximization , growth , stability
Name the department which plays a major role in developing a learning organization
ANSWERS: MIS
Communication barriers in the international environment are
ANSWERS: Loss by transmission , Loss by poor retention , Poor listening
What criterion is that which the SBU must meet which is neither too large nor too small?
ANSWERS: Proper size
Management is a creative and________process.ANSWERS: continuous
The old control techniques which were used through years are
ANSWERS: unity of policies , break-even analysis , budgetary control
Individuals have different ________ of management categories such as democratic,
________, bureaucratic, etc.
ANSWERS: styles: autocratic
Economic considerations do not affect the choice of span.ANSWERS: False
How many event management companies are there in Pune?ANSWERS: 215
Developing effective control is one of the weaknesses of MBOANSWERS: False
The summary of important trends in retailing are
ANSWERS: market concentration , global players vs. local players , non store retailing
Who is the father of Intelligence Quotient ? ANSWERS: Alfred Bennet
Research into the average Indian buying habits have brought about the following facts
ANSWERS: they prefer to pay in cash , they like to touch and feel the merchandise , they
want attention to be given to all members of their group
Where is the attack on business families coming from
ANSWERS: Transnationals
Direction is a ________ function performed by all the managers at all levels of the
organisation.ANSWERS: managerial
In the insurance sector the rules governing Indian companies are
ANSWERS: min. paid up capital of Rs. 1 billion , domestic player cannot be subsidiary of
foreign co. , no dealing in non-insurance and non-life as single entity
Development of the retail sector requires a slow change in our mindset.ANSWERS: True
44.True/False,Succession planning is not a function of the Board of
Directors.ANSWERS: False
ANSWERS: False
ANSWERS: Super Markets , Consumer Durables Stores , Departmental Stores

Which of the following is a necessary by product of good managerial directing ?
ANSWERS: Co-ordination
Functional authority works only when,
ANSWERS: Assignment is clarified , The subordinates are allowed to participate , Feedback
control is established
Unethical acts are results of the following factors:
ANSWERS: unawareness and insensitivity to issues , selfishness , faulty reasoning
Limitation of control are
ANSWERS: external factors , fixing of responsibility , variation and its causes
Name the service which has two prime necessities like co-ordination and infiltration.
ANSWERS: Staff
How many forces of competition are there according to Michael E. Porter?
ANSWERS: Five
The internal environment factors that influence management are
ANSWERS: labour , machines , place
________ means draw prior conclusions about the probables of production, sales, profits in
the future, on the basis of research.ANSWERS: Forecasting
How many billion dollars is our Retailing sector estimated to be?ANSWERS: $ 180 billion
Motivation of subordinates to meet the expectations of the manager is a feature of direction.
ANSWERS: False
Name the tactics used in the intensity of rivalry amongst existing competitors.
ANSWERS: Price competition , Advertising battles , Product introduction
Which concept of ethics tries to explore the traits which help a person to lead a life that is
satisfying from an ethical point of view?ANSWERS: ethics of Virtue
Question What is the challenge insurance will face like any other service sector?
ANSWERS: Branding
Vision without mission is incomplete and mission without vision is meaningless.
ANSWERS: True
Different rates are levied by different states for ________ tax.ANSWERS: entertainment
Science is a body of organized knowledgeANSWERS: True
Name the group of related businesses that can be taken for the sake of strategic planning,
distinct from the rest of the businesses
ANSWERS: strategic business units
18.Select The Blank
Brands are associated with lifestyles and people's________.ANSWERS: aspirations
Organization is apart of which type of system?ANSWERS: Social
Advantage of delegation of authority results in prompt ________.ANSWERS: Decision-
making
ANSWERS::
Principle of effective delegation:To believe in feedback, interaction and result orientation.
High degree of delegation:The task is specified to a subordinate and is told to report back
with results
Functional authority:This is clarifying the assignment, which is delegated to a department.
Need for delegation:Superior needs to concentrate on important and vital issues.
Advantages of delegation of authority would be:
ANSWERS: Prompt decision making , Opportunity to subordinates to grow and develop ,
Satisfaction to subordinates in terms of recognition
Span of control is also referred to as the span of ________.ANSWERS: Supervision
One of the merits of ________ is that it recognizes importance of various individual needs
and motivation, and yields a contingency model.
ANSWERS: Vroom's theory
A senior family member and trusted professional manager acts as what to the business
families scions trained abroad and then return to take over the business.
ANSWERS: mentor
________means that private and foreign investors can participate in the Indian Insurance
Sector.ANSWERS: Liberalization
Chesterd Bernard developed a theory of organization and ________
functions.ANSWERS: Executive
28,Match The Following:Question
ANSWERS:
Unit of command:This means that employees should receive orders from one superior only
Scalar chain:Chain of superiors from the highest to the lowest ranks
Equity;Loyalty, devotion on the part of managers should be there when dealing with
subordinates
Esprit De Corps:In union there is strength'
The main role of management consultant to the organisation is to provide
ANSWERS: Recommendations
The potential external opportunities faced by an organization are
ANSWERS: additional customer groups , faster market groups , falling trade barriers
The service sector has grown because of reasons mentioned below
ANSWERS: tendency of distributing specialized knowledge and technology capital for labour
in the manufacturing industry , technology no longer gives a competitive edge to
manufacturing activities in the global scenario , as income increases, consumer demands for
services increase faster than those for goods
ANSWERS: Right successor , Stumbling self-confidence , Lack of professional management
Management is the combination of Arts, Science and profession.
ANSWERS: True
Actuary is one who specializes in the________of insurance.ANSWERS: mathematics
One of the oldest technique of checking performance is the personal observation.
ANSWERS: True
Delegation and decentralization are closely related to each other.ANSWERS: True
In the complex new liberalized economy business families face common problems such as
ANSWERS: Unproductive labour , Falling share value , Transnational attach
What articulates the long-term goals of an enterprise ?ANSWERS: Vission Statement
Some of the popular forecasts are
ANSWERS: Demand forecast , Sales forecast , Specific industry forecast, Sales forecast ,
You should never measure the process and develop tools that will measure your progress.
ANSWERS: False
Many families were running the business with a law ________ stake of 15% to 20%.
ANSWERS: Capital
Management exists only at the top levels of the organization.
ANSWERS: False
Direction initiates at the bottom level in the organisation and follows to top through the
hierarchy.ANSWERS: False
High morale is likely to be associated with superior motivation and low morale with
________, and a lack of drive.ANSWERS: frustration
Research indicates that the limbic system learns best through
ANSWERS: motivation , extended practice , feedback
Advantages of learning organizations should be
ANSWERS: Free exchange and flow of information , Commitment to learning, personal
development , Climate of openness and trust
Morale is the sum total of various physical qualities.
ANSWERS: False
Wednesday, August 13, 2008
LIST OF ATTEMPTED QUESTIONS AND ANSWERS:S
Question
The products that are grouped under SBU share a common
Correct ANSWERS:
underlying technology , market , skill
Question
What requires a high level of optimism and persistence despite rejection?
Correct ANSWERS:
Self Motivation
Your ANSWERS:
Self Motivation

True/False
Question
Strong corporate governance is indispensable to resilient and vibrant capital markets.
Correct ANSWERS:
True
Your ANSWERS:
True

Question
The service may or may not be tied to which type of good?
Correct ANSWERS:
Physical

Select The Blank
Question
Organization is like an ________ influenced by ________-building process.
Correct ANSWERS:
individual
Correct ANSWERS:
image
Select The Blank
Question
50.The last few years have shown a ________ of film ________ shows.
Correct ANSWERS:
opportunities
Correct ANSWERS:
celebrity

Question
Where is the attack on business families coming from?
Correct ANSWERS:
Transnationals
True/False
Question
Product differentiation is not a barrier to entry.
Correct ANSWERS:
False
Question
Management is
Correct ANSWERS:
Creative
Select The Blank
Question
There has been an increased ________ on ________.
Correct ANSWERS:
reliance
Correct ANSWERS:
consultants
Question
The different As of the service sector are
Correct ANSWERS:
acceptability , awareness , availability
True/False
Question
Management exists only at the top levels of the organization.
Correct ANSWERS:
False
Select The Blank
Question
In the Needs- satisfaction chain, every ________ is a ________
Correct ANSWERS:
step
Correct ANSWERS:
Motivator
Question
Organization is a set-up of what?
Correct ANSWERS:
Relationships
Match The Following
Question
Correct ANSWERS:
Problem Perception
Bounded Rationality
Benefits
Weaknesses
Takeover
Turnaround
Budgets
Strategies
Policies
Rules
Question
Business families have adapted themselves to the new realities such as
Correct ANSWERS:
customer relationship management , reliable after sales service , new product launch
Question
Management is the combination of Arts, Science and
Correct ANSWERS:
Profession
Question
The Indian customers has been shying away from large stores and supermarket chains due
to
Correct ANSWERS:
poverty and low literacy rates , expensive supply chains , low per capita income , low taxes
True/False
Question
India never had its own management practice.
Correct ANSWERS:
False
Question
The need for co-ordination is created when managers do what to specialized activities?
Correct ANSWERS:
Divide
Select The Blank
Question
Self-motivation requires a ________ level of ________.
Correct ANSWERS:
High,optimism
Question
The bureaucratic type of leadership is normally criticized for
Correct ANSWERS:
nepotism , delays
Question
The various problems faced by event management industries are
Correct ANSWERS:
entertainment tax rates , large no. of permissions required , service taxes
True/False
Question
Indian business families have focused more on their areas of core competence.
Correct ANSWERS:
False
Question
and manages workers and work?
Correct ANSWERS:
Peter Drucker
Select The Blank
Question
Henry P. Towne outlined the Importance of ________ as a ________
Correct ANSWERS:
management
science
Question
Components of planning would include
Correct ANSWERS:
objectives , budgets , procedures
Question
Management is not just a
Correct ANSWERS:
Process
Question
According to Sehznick, the major task of a leader is not only to make a policy, but to build
it into organizations what?
Correct ANSWERS:
Corporate Culture
True/False
Question
Direction is also done by top and middle level managers.
Correct ANSWERS:
True
Question
What does the insurance company compensate, when an event insured against occurs?
Correct ANSWERS:
Losses
Question
Who is the Father of Competitive Strategy?
Correct ANSWERS:
Michael E. Porter
True/False
Question
Greater co-ordination is not needed in sequential rather than pooled interdependence.
Correct ANSWERS:
False
Select The Blank
Question
________ is telling ________ what to do.
Correct ANSWERS:
Direction
people
Match The Following
Question
Correct ANSWERS:
The process of control is complete
only when corrective action is taken..
Control highlights omissions if any.
And makes it possible to take Corrective measures..
Control is related to the future.
though it lives in the present..
Changes can be anticipated
via information collected.
Control gives the correct picture
of the nature of corrective action to be taken.
True/False
Question
Organisational morale is basically the individual mental condition.
Correct ANSWERS:
False
Question
Correct ANSWERS:
goal oriented , universal , continuous process
Select The Blank
Question
________ is a systematic and knowledge of ________ and living.
Correct ANSWERS:
Vedanta:
Life
Question
Who propounded theory X and theory Y?
Correct ANSWERS:
McGregor
Question
Service sector has expanded relentlessly in the past decade due to related events in the
1990s
Correct ANSWERS:
explosion of information tech. , slow growth of manufacturing industry , virtual stagnation in
agriculture
Question
Correct ANSWERS:
Place
Select The Blank
Question
Actuary ________ and deciding of a specific ________ is the biggest problem.
Correct ANSWERS:
science
premium
True/False
Question
If you want it done right, do it yourself, is a fallacy
Correct ANSWERS:
True
Select The Blank
Question
Self-________ matters a lot to ________
Correct ANSWERS:
regulation
Leaders
Question
Some of the major strategies adopted by business families for their survival and growth are
Correct ANSWERS:
appointment of professional mangers , joint ventures and tie-ups , technology up gradation
Question
Correct ANSWERS:
Legal
Question
For most hi-tech service industries, the two ingredients are:
Correct ANSWERS:
Only a and c
Select The Blank
Question
An objective of corporate governance is ________ of ________ value.
Correct ANSWERS:
enhancement:
shareholder
Select The Blank
Question
________ is ________ management does
Correct ANSWERS:
management
what
Question
Corporate governance may bear on performance through which of the following?
Correct ANSWERS:
All of these
Question
The tools and techniques used in the learning organizations are
Correct ANSWERS:
creativity, brainstorming , observing outcomes , reframing knowledge
Question
Collective learning requires skills for sharing information and knowledge, the key skills
mentioned are
Correct ANSWERS:
listening and observing , holistic perspective , coping with challenge and uncertainty
Question
The Indian customer likes to be served:
Correct ANSWERS:
All of these

PPM assgn
Question
The best leader is someone who is?
Correct ANSWERS:
Cool
Question
Life Insurance Corporation was nationalized in 1956 by merging how many private
insurance companies?
Correct ANSWERS:
245
Select The Blank
Question
________ offer a definite ________ to the planning process.
Correct ANSWERS:
Rules
direction
True/False
Question
To avoid order and clarity there should be unity of command.
Correct ANSWERS:
False
Question
The different leadership styles are
Correct ANSWERS:
Autocratic , democratic , laissez - faire
Select The Blank
Question
Companies seeking to improve have taken a plethora of initiatives such as ________ and
________
Correct ANSWERS:
TQM
BPR
Question
What has led to the stumbling of Indian companies?
Correct ANSWERS:
Self-confidence
Select The Blank
Question
________ divide work into specialized ________.
Correct ANSWERS:
Managers
functions
Question
The internal environment factors that influence management are
Correct ANSWERS:
labour , machines , place
Question
Co-ordination must be visualized from which stage of planning and policymaking?
Correct ANSWERS:
Early
True/False
Question
Management consultants do not assist implementation.
Correct ANSWERS:
False
Select The Blank
Question
________ management includes ________ of tools and equipments.
Correct ANSWERS:
Scientific
Standardization
Select The Blank
Question
A ________ faced by the retail business is the ________ aspect.
Correct ANSWERS:
challenge
cultural
Select The Blank
Question
________ should ________ its resources in key areas
Correct ANSWERS:
SBU
Manage
True/False
Question
Frederick W. Taylor was born before Henry Fayol
Correct ANSWERS:
False
Question
Correct ANSWERS:
Koontz & O Donell
Question
Without an efficient what can, direction not be fully effective?
Correct ANSWERS:
Control
Question
Various areas of operations in Event Management are
Correct ANSWERS:
celebrity mangement , high profile weddings, birthday parties , concerts
Question
A responsible leader does not limit
Correct ANSWERS:
discussions , development of alternatives , interactions
Question
Achieving ones potential is what type of need?
Correct ANSWERS:
Self-actualization
Select The Blank
Question
________ involves the setting of ________ which will have to prevail in the Organization
Correct ANSWERS:
Objectives
standards
Question
and manages workers and work?
Correct ANSWERS:
Peter Drucker
Question
What is the meaning of no physical transfer of goods in Service?
Correct ANSWERS:
Intangibility
Match The Following
Question
Correct ANSWERS:
Whose success story has taught us a lesson?
Japan
Which King insisted upon setting the goals?
Akbar
Who mentioned that everybody has a divine power to face challenges?
Vivekananda
Who was the mentor of Chandragupta Maurya?
Kautilya
Who popularize Transcendental Meditation?
Maharishi
True/False
Question
Direction should not be a very continuous activity.
Correct ANSWERS:
False
True/False
Question
Delegation of authority does not allow subordinate to develop
Correct ANSWERS:
False
Question
Information?
Correct ANSWERS:
Anonymous
Question
Who is called the Father of Modern Management Theory?
Correct ANSWERS:
Henry Fayol
Question
Direction helps facilitate what in the organization?
Correct ANSWERS:
Change
Select The Blank
Question
________ corporate governance is ________ to resilient and vibrant capital markets.
Correct ANSWERS:
Strong:
indispensable
Match The Following
Question
Correct ANSWERS:
EQ refers to the qualities
That mark the people who excel in real life.
Science is proving that EQ more than IQ
Underpins many of the best decisions.
Emotional distress shrinks working memory
And so diminishes the ability to think clearly.
self-motivation requires a high level of optimism
And persistence despite rejection..
Empathy involves reading unstated emotional cues
Being able to sense what others are feeling
Question
Due to liberalization the changes that has taken place can be summarized as
Correct ANSWERS:
competition , pressure on prices , market revolution
Select The Blank
Question
Corporate governance should aim at better ________, ________ and accountability.
Correct ANSWERS:
transparency
ethics
True/False
Question
Economic considerations do not affect the choice of span.
Correct ANSWERS:
False
Select The Blank
Question
________ can be viewed as an extension of ________.
Correct ANSWERS:
Decentralization
delegation
Select The Blank
Question
________ can defined as the ________ of what is good and right for business.
Correct ANSWERS:
Business Ethics
study
Question
Where is the attack on business families coming from?
Correct ANSWERS:
Transnationals
Question
Correct ANSWERS:
unity of policies , break-even analysis , budgetary control
Question
Steps that a whistle blower should take into consideration
Correct ANSWERS:
stick to facts , consult lawyer , determine the type of wrong
Question
Budgetary control involves budgets such as
Correct ANSWERS:
sales , production , cash
True/False
Question
Event management is a modern activity.
Correct ANSWERS:
True
Question
Which among the following are barriers to communication?
Correct ANSWERS:
Noise, time and distance , Semantic barriers , Wrong Medium
Question
What is concerned for the good and right for the society?
Correct ANSWERS:
Ethics
Question
The important characteristics of direction are
Correct ANSWERS:
helps utilize capabilities , initiates action , irreplaceable task
Question
Principles of effective communication would be
Correct ANSWERS:
clear in use of language , attentive listening , use of right medium
True/False
Question
The objective of paternalistic leadership to help, guide, protect followers.
Correct ANSWERS:
True
Question
The channels through which corporate governance may bear on performance are
Correct ANSWERS:
managerial incentives , disciplining , corporate restructuring
a
PPM assgn
Question
Information?
Correct ANSWERS:
Anonymous
Question
Management is
Correct ANSWERS:
Multidisciplinary
Question
The features of art is as follows
Correct ANSWERS:
skill , knowledge , creativity
Question
Science as a discipline has the following features
Correct ANSWERS:
body of organized knowledge , establishes cause and effect relationship
True/False
Question
Management is conditional
Correct ANSWERS:
False
True/False
Question
Science is a body of organized knowledge.
Correct ANSWERS:
True
Question
Who formulated the l4 Principles of Management?
Correct ANSWERS:
Henry Fayol
Question
Some of the popular forecasts are
Correct ANSWERS:
demand forecast , sales forecast
Question
Correct ANSWERS:
ability to inspire people , achievable , precise and objective
True/False
Question
Drucker emphasized an MBO philosophy for self-help
Correct ANSWERS:
False
Match The Following
Question
Correct ANSWERS:
Control
Standard
Measurement
Performance
Motivating
Employees
Deviations
Action
Flexible
Design
Question
What does control set up for the organization?
Correct ANSWERS:
Standards
True/False
Question
Necessary rigidity is required in the control design.
Correct ANSWERS:
False
True/False
Question
Control has to be flexible.
Correct ANSWERS:
True
True/False
Question
Control helps management in knowing which department needs less attention.
Correct ANSWERS:
False
Question
By creating independent units what can be done to the need for coordination?
Correct ANSWERS:
Reduced
Question
What does coordination do to corporate and individual goals?
Correct ANSWERS:
Harmonizes
True/False
Question
Under planning targets of each department need not be compared with targets of all other
departments.
Correct ANSWERS:
False
Your ANSWERS:
True

Question
The different leadership styles are
Correct ANSWERS:
Your ANSWERS:

Question
Some of the traits of leaderships are as follows
Correct ANSWERS:
emotional stability , communication skill , knowledge of human relations
Your ANSWERS:
emotional stability , communication skill , knowledge of human relations

Question
Under hard boiled type of autocratic leadership, the employees tend to become
Correct ANSWERS:
qresentful , uarrelsome
Your ANSWERS:
qresentful , uarrelsome

Question
Which need includes the basic human needs of food, clothing and shelter?
Correct ANSWERS:
Physiological needs
Your ANSWERS:
Social affiliation need

Question
Some of the general motivators are
Correct ANSWERS:
job security , freedom at workplace , interesting work
Your ANSWERS:
job security , freedom at workplace , interesting work

Question
Many organizational problems have their root cause in what?
Correct ANSWERS:
Misunderstandings
Your ANSWERS:
Misunderstandings

Question
The different types of psychological barriers to communication will be
Correct ANSWERS:
ego , status consciousness , closed mind
Your ANSWERS:
ego , status consciousness , closed mind

Question
The functional management challenges in service sector are
Correct ANSWERS:
human resource , marketing and advertising , finance and taxation
Your ANSWERS:
human resource , marketing and advertising , finance and taxation

Question
What proportion is the organized sector of the retail market?
Correct ANSWERS:
2 %
Your ANSWERS:
2 %

True/False
Question
Mass activities have started in modern times .
Correct ANSWERS:
False
Your ANSWERS:
True

Question
Corporate Governance is the term given to which practices?
Correct ANSWERS:
Management
Your ANSWERS:
Management

True/False
Question
There are three central ideas associated with consequentialism.
Correct ANSWERS:
False
Your ANSWERS:
False

Question
What is an independent business with a coherent set of products, strategies, and objectives,
called
Correct ANSWERS:
Strategic Business Unit
Your ANSWERS:
Strategic Business Unit

True/False
Question
EQ was first brought to attention by Benott Simon .
Correct ANSWERS:
False
Your ANSWERS:
False

Match The Following
Question
Correct ANSWERS:
Your ANSWERS:
Tatas
Indian Hotels
BPL
Nambiars
BPL
Bombay Dyeing
Nulsi Wadia
Bombay Dyeing
Indian Hotels
Azeem Premji
Wipro
Wipro
Singhanias
Raymonds
Raymonds

Question
What is the role of management consultants?
Correct ANSWERS:
All of these
Your ANSWERS:
Only a and b

Select The Blank
Question
________ is a scientific process of looking ________, which is based on past performance
Correct ANSWERS:
Forecasting
Your ANSWERS:
Forecasting
Correct ANSWERS:
forward
Your ANSWERS:
forward

Select The Blank
Question
________ is crucial to an organisatons ________.
Correct ANSWERS:
Directing
Your ANSWERS:
Directing
Correct ANSWERS:
success
Your ANSWERS:
success

Select The Blank
Question
Control through the ________ information will enable proper ________ of plans.
Correct ANSWERS:
feedback
Your ANSWERS:
feedback
Correct ANSWERS:
implementation
Your ANSWERS:
implementation

Select The Blank
Question
Theory Y assumes that people will exercise self-________ and control towards achieving
________ they are committed to.
Correct ANSWERS:
direction
Your ANSWERS:
direction
Correct ANSWERS:
objectives
Your ANSWERS:
objectives

Select The Blank
Question
The higher the ________ level of the employee, the lower the ________ satisfaction.
Correct ANSWERS:
educational
Your ANSWERS:
educational
Correct ANSWERS:
job
Your ANSWERS:
job

Select The Blank
Question
________ is concerned with what is Good and right for ________.
Correct ANSWERS:
Ethics
Your ANSWERS:
Ethics
Correct ANSWERS:
society
Your ANSWERS:
society

Select The Blank
Question
Make sure to follow the proper ________ in reporting the ________.
Correct ANSWERS:
Guidelines
Your ANSWERS:
Guidelines
Correct ANSWERS:
wrongdoing
Your ANSWERS:
wrongdoing

Select The Blank
Question
An ________ is a Group of related ________
Correct ANSWERS:
SBU
Your ANSWERS:
SBU
Correct ANSWERS:
businesses
Your ANSWERS:
businesses

Select The Blank
Question
Emotional ________ is the Realization to ________.
Correct ANSWERS:
intelligence
Your ANSWERS:
intelligence
Correct ANSWERS:
sense
Your ANSWERS:
Purpose

Question
The aspects of corporate governance are
Correct ANSWERS:
attracting public attention , indispensable , trust
Your ANSWERS:
attracting public attention , indispensable

Select The Blank
Question
With ________ and government regulations, moving ahead requires ________ like Joint
Ventures
Correct ANSWERS:
globalization
Your ANSWERS:
globalization
Correct ANSWERS:
strategies
Your ANSWERS:
strategies

Select The Blank
Question
Organizations where people continually expand their ________ to create results are called
________
Correct ANSWERS:
capacity
Your ANSWERS:
capacity
Correct ANSWERS:
Learning organizations
Your ANSWERS:
Progressive organization

Question
Which among the following are the functions of board of directors?
Correct ANSWERS:
All of the above
Your ANSWERS:
All of the above
at 6:07 AM

Question
Whose behavior does control guide and integrate?
Correct ANSWERS:
Employees
Your ANSWERS:
Employees

Question
Science as a discipline has the following features
Correct ANSWERS:
Your ANSWERS:

Question
The activities of the communicator while communicating a message will include
Correct ANSWERS:
ideation , encoding , transmission
Your ANSWERS:
ideation , encoding , response , transmission

True/False
Question
Management is conditional
Correct ANSWERS:
False
Your ANSWERS:
True

Question
What is the keynote of Indian thought?
Correct ANSWERS:
Balance
Your ANSWERS:
Balance

Question
One of the popular forecasts is?
Correct ANSWERS:
Demand
Your ANSWERS:
Demand

Question
Few of the ethical concepts are stated as under
Correct ANSWERS:
ethical subjectivism , ethical relativism
Your ANSWERS:
ethical subjectivism , ethical relativism

Question
It is agreed that control is vital to an organization due to the following reasons
Correct ANSWERS:
positive impact , detection of weaknesses , proper implementation of plans
Your ANSWERS:
positive impact , detection of weaknesses , proper implementation of plans

Question
The aspects of corporate governance are
Correct ANSWERS:
attracting public attention , indispensable , trust
Your ANSWERS:
attracting public attention , indispensable

Question
To be called an SBU, a business unit must meet specific criteria
Correct ANSWERS:
have definable group of competitors , have its own mission , prepare its own integrated
plans
Your ANSWERS:
have definable group of competitors , have its own mission , prepare its own integrated
plans

Select The Blank
Question
________ can be viewed as an extension of ________.
Correct ANSWERS:
Decentralization
Your ANSWERS:
delegation
Correct ANSWERS:
delegation
Your ANSWERS:
Decentralization

Question
Internal coordination will be coordination between
Correct ANSWERS:
branch offices , workers and managers , coordination with employees of same dept.
Your ANSWERS:
branch offices , workers and managers , coordination with employees of same dept.

Match The Following
Question
Correct ANSWERS:
Your ANSWERS:
Challenge faced by the retail business
Looking beyond price
Looking beyond price
Brands are no longer products
They are associated with life styles and peoples aspirations
They are associated with life styles and peoples aspirations
Obstacle to retail development in India
Expensive supply chains
Expensive supply chains
A favorable factor which will help the further development of retail sector in India
Awareness being created by satellite TV channels about global products.
Awareness being created by satellite TV channels about global products.
An average Indian buying habit
Prefer to pay in cash
Prefer to pay in cash

Question
In the insurance sector the rules governing the foreign companies
Correct ANSWERS:
26% equity participation , can affect only special resolutions , cannot appoint majority
directors on the co. board
Your ANSWERS:
26% equity participation , can affect only special resolutions , cannot appoint majority
directors on the co. board

Match The Following
Question
Correct ANSWERS:
Your ANSWERS:
Sniffing
Flavor
Flavor
De merger
Downsizing
Downsizing
Consultants
Advisors
Advisors
Mergers
Acquisitions
Acquisitions
Trendy
Glamorous
Glamorous

Select The Blank
Question
A consultant should have ________ of travel ________ the globe.
Correct ANSWERS:
tenacity
Your ANSWERS:
tenacity
Correct ANSWERS:
across
Your ANSWERS:
across

Select The Blank
Question
________ the insurance ________ and forecasting Insurable population is must.
Correct ANSWERS:
Planning
Your ANSWERS:
Planning
Correct ANSWERS:
product
Your ANSWERS:
product

Select The Blank
Question
________ is a ________ process
Correct ANSWERS:
Management
Your ANSWERS:
Management
Correct ANSWERS:
continuous
Your ANSWERS:
continuous
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t
Question
What is the fundamental tool employed by managers in directing their subordinates ?
Correct ANSWERS:
Order
Your ANSWERS:
Order

True/False
Question
MBO method has been evolved by Peter Drucker (1955).
Correct ANSWERS:
True
Your ANSWERS:
True

True/False
Question
Control techniques affect the degree of decentralization.
Correct ANSWERS:
True
Your ANSWERS:
True

Select The Blank
Question
The term ________ refers to a specific administrative directive prescribing the sequential
manner in which a repetitive activity is to be initiated and completed in a goal - oriented
manner.
Correct ANSWERS:
procedure
Your ANSWERS:
procedure

Question
Whose feelings and difficulties should the manager know for direction to become effective ?
Correct ANSWERS:
Subordinates
Your ANSWERS:
Subordinates

True/False
Question
In delegation a superior transfer some duties and responsibilities to his subordinates.
Correct ANSWERS:
False
Your ANSWERS:
False

Question
Under the disadvantages of strategic business units what is that which is difficult to
maintain in its uniformity?
Correct ANSWERS:
Corporate image
Your ANSWERS:
Corporate image

Select The Blank
Question
him periodically.
Correct ANSWERS:
Feedback
Your ANSWERS:
Feedback

Question
Principles of effective delegation are:
Correct ANSWERS:
Train the subordinates , Reward delegation , Appropriate reportingsystem
Your ANSWERS:
Train the subordinates , Reward delegation , Appropriate reporting system

Question
What did chanakya write ?
Correct ANSWERS:
Arthashastra
Your ANSWERS:
Arthashastra

Question
Unethical acts are results of the following factors:
Correct ANSWERS:
unawareness and insensitivity to issues , selfishness , faulty reasoning
Your ANSWERS:
unawareness and insensitivity to issues , selfishness , faulty reasoning

Question
How many forces of competition are there according to Michael E. Porter?
Correct ANSWERS:
Five
Your ANSWERS:
Five

Select The Blank
Question
To solve the HR issues, one of the remedy is to emphasis on overall ________ development
through training and exposure.
Correct ANSWERS:
Personality
Your ANSWERS:
Professional

Select The Blank
Question
Producer services are trade,________communication and financial services.
Correct ANSWERS:
transport
Your ANSWERS:
transport

Question
The various tools for corporate governance are
Correct ANSWERS:
audit , professionalism , proper functioning of the board
Your ANSWERS:
audit , professionalism , proper functioning of the board

True/False
Question
Economic consideration do not affect the choice of span.
Correct ANSWERS:
False
Your ANSWERS:
False

Question
To become a successful consultant, name the skill required
Correct ANSWERS:
negotiation
Your ANSWERS:
negotiation

Select The Blank
Question
________ says you are the product of your past and you are bound by past activities.
Correct ANSWERS:
Law of destiny
Your ANSWERS:
Law of Karma

Select The Blank
Question
To establish contact with the creator ________ helps us to transfer our minds and reach at
the goal.
Correct ANSWERS:
Yogic processes, social norms and values
Your ANSWERS:
Yogic processes, social norms and values

Question
to loose
Correct ANSWERS:
Confidence
Your ANSWERS:
Confidence

True/False
Question
Correct ANSWERS:
True
Your ANSWERS:
True

Question
The defination of decision involves following characteristics
Correct ANSWERS:
Involves Rationality , Involves Commitment , Involves Mental Process
Your ANSWERS:
Involves Rationality , Involves Commitment , Involves Mental Process

Question
Correct ANSWERS:
Legal
Your ANSWERS:
Legal

Question
Correct ANSWERS:
Unity of policies , break-even analysis , budgetary control
Your ANSWERS:
Unity of policies , current date analysis , break-even analysis

Question
Name the need under the level of hierarchy which has the highest potency and a person
who lacks basic necessities of life will primarily be motivated by such needs
Correct ANSWERS:
physiological
Your ANSWERS:
physiological

Select The Blank
Question
________ is effective only in big organizations.
Correct ANSWERS:
Decentralization
Your ANSWERS:
Decentralization

Question
Budgetary control involves budgets such as
Correct ANSWERS:
Your ANSWERS:

Select The Blank
Question
The concept of corporate governance has been attracting________in India.
Correct ANSWERS:
public attention
Your ANSWERS:
public attention

Select The Blank
Question
The retailing sector in India has been quite________.
Correct ANSWERS:
staid and boring
Your ANSWERS:
staid and boring

Question
Name one of the disadvantages of strategic business units
Correct ANSWERS:
Distortion of information
Your ANSWERS:
Distortion of information

Question
Correct ANSWERS:
Right successor , Stumbling self-confidence , Lack of professional management
Your ANSWERS:

Select The Blank
Question
Maharishi Institute of Management has ________ centres in India and abroad.
Correct ANSWERS:
18
Your ANSWERS:
20

Question
Under McKinsey's 7 S model, the soft S's are:
Correct ANSWERS:
Style , Staff , Skills
Your ANSWERS:
Style , Staff , Skills

Question
The factors measuring the morale of the workers and ascertain whether it is increasing or
diminishing can be listed as
Correct ANSWERS:
Absenteeism , No. of accidents , Grievances
Your ANSWERS:
Absenteeism , No. of accidents , Grievances

Question
The Indian retail sector is behind Taiwan although its retail industry is estimated to be
around $40 billion only, this is because of its
Correct ANSWERS:
81% penetration
Your ANSWERS:
81% penetration

True/False
Question
Management is the combination of Arts, Science and profession.
Correct ANSWERS:
True
Your ANSWERS:
True

True/False
Question
'Span of control' is also referred to as span of management.
Correct ANSWERS:
True
Your ANSWERS:
True

Match The Following
Question
Correct ANSWERS:
Your ANSWERS:
Knowledge based decision-making.
Instead of intuition
Instead of intuition
Professional managers may have only salary-stake
Question of accountability of Performance
Question of accountability of Performance
Management can be applied everywhere
Management is universal
Management is universal
Management is dynamic
Changes as per time
Changes as per time
Manager does not require any specific qualification
Anybody can become a manager
Anybody can become a manager

Question
The general management challenges faced by the service sector are
Correct ANSWERS:
Communicating the concept , Differentiating factors , Revenue model
Your ANSWERS:
Communicating the concept , Differentiating factors , Revenue model

Question
Correct ANSWERS:
Place
Your ANSWERS:
Location

Select The Blank
Question
________ provide all types of help required to make the business more efficient and
profitable.
Correct ANSWERS:
Consultants
Your ANSWERS:
Consultants

Question
The key management processes in the learning organizations would be
Correct ANSWERS:
competitor analysis , performance measurement , capability planning
Your ANSWERS:
competitor analysis , performance measurement , capability planning

Question
Management is said to be the combination of three factors, arts, science and the third is
Correct ANSWERS:
profession
Your ANSWERS:
profession

True/False
Question
Taj Mahal are living symbols of 'creation and result of management practices'.
Correct ANSWERS:
True
Your ANSWERS:
True

True/False
Question
Financial institutions should maintain a close relationship to seek a seat on the board.
Correct ANSWERS:
False
Your ANSWERS:
False

True/False
Question
Ethics of statute tries to explore the traits which help the person to lead a life that is
satisfying from an ethical point of view.
Correct ANSWERS:
False
Your ANSWERS:
True

Match The Following
Question
Correct ANSWERS:
Your ANSWERS:
Philosophy of scientific management
Development of each man to his capacity and ability
Development of each man to his capacity and ability
Six industrial activities
Technical, commercial, financial, accounting, security management
Technical, commercial, financial, accounting, security management
Five management functions
Planning, organizing, commanding, co-ordination, control
Planning, organizing, commanding, co-ordination, control
Four supervisors at implementation department
Gang boss, speed boss, repair boss, inspector
Gang boss, speed boss, repair boss, inspector
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Question
One of the causes of low morale would be
Correct ANSWERS:
No delegation of authority
Your ANSWERS:
No delegation of authority

Question
A business unit must meet specific criteria, if it wants to be called an SBU. These are
Correct ANSWERS:
Definable group of competitors
Your ANSWERS:

Question
An SBU is an independent business with a coherent set of
Correct ANSWERS:
products , competitors , objectives
Your ANSWERS:
products , competitors , objectives

Select The Blank
Question
In management process, the most misinterpreted word is ________.
Correct ANSWERS:
Organizing
Your ANSWERS:
Organizing

True/False
Question
Management is that important process which continues till the objectives set by the
administrator are actually achieved.
Correct ANSWERS:
True
Your ANSWERS:
False

Question
Name the flagship companies under the Business family "Munjals"
Correct ANSWERS:
Hero Honda , Hero Cycles
Your ANSWERS:
Hero Honda , Hero Cycles

Question
Correct ANSWERS:
Your ANSWERS:

Question
Name the technique which is said to be a ploy or a future course of action.
Correct ANSWERS:
Strategy
Your ANSWERS:
Strategy

Question
The main strategies adopted by business families for growth are
Correct ANSWERS:
Raising their capital , Appoint professional manager , Technology upgradation
Your ANSWERS:
Raising their capital , Appoint professional manager , Technology upgradation

Question
Management is purposeful and what?
Correct ANSWERS:
Goal oriented
Your ANSWERS:
Goal oriented

Question
Select the guidelines for effective decision making.
Correct ANSWERS:
Adopt a diagnostic approach to decision making , Involve subordinates in decision making
process , Evaluate the results
Your ANSWERS:
Adopt a diagnostic approach to decision making , Involve subordinates in decision making
process , Evaluate the results

Select The Blank
Question
________is at the core of corporate governance.
Correct ANSWERS:
trust
Your ANSWERS:
planning

Match The Following
Question
Correct ANSWERS:
Your ANSWERS:
Empathy
It is a component of leadership due to the rapid pace of globalisation
Social effectiveness
This component allows you to settle disputes amicably
Alfred Bennet
He is the father of intelligence quotient
Daniel Goleman
He is an American Behavioural Scientist

Question
Audit is an effective tool of corporate governance and can act/enable
Correct ANSWERS:
self-regulation
Your ANSWERS:
self-regulation

Question
Which among the following is an event management company?
Correct ANSWERS:
Planet E
Your ANSWERS:
Planet E

Question
Management is
Correct ANSWERS:
Multidisciplinary
Your ANSWERS:
Multidisciplinary

Question
to loose
Correct ANSWERS:
Confidence
Your ANSWERS:
Confidence

Question
Management exists at which levels of the organization?
Correct ANSWERS:
All
Your ANSWERS:
All

Question
Profession requires definite period of what?
Correct ANSWERS:
Learning
Your ANSWERS:
Learning

Question
Motivating a worker is to create a need and what else on the part of a worker to better his
present performance.
Correct ANSWERS:
Desire
Your ANSWERS:
Desire

Question
Science is a body of which type of Knowledge?
Correct ANSWERS:
Organized
Your ANSWERS:
Organized

Question
Correct ANSWERS:
Your ANSWERS:

Question
Management is multidisciplinary, it includes knowledge/ information from
Correct ANSWERS:
economics , maths , psychology
Your ANSWERS:
economics , maths , psychology

Select The Blank
Question
The process of control is complete only when the organisation take ________ action.
Correct ANSWERS:
corrective
Your ANSWERS:
corrective

Question
Empathy is particularly important today as a component of leadership for the following
Correct ANSWERS:
rapid pace of globalisation , increasing use of teams , growing need to retain talent
Your ANSWERS:
rapid pace of globalisation , increasing use of teams , growing need to retain talent

True/False
Question
The purpose of control is not to appraise current and completed action but to provide a
basis for regulating future activities.
Correct ANSWERS:
False
Your ANSWERS:
True

Select The Blank
Question
Business ethics can be defined as the study of what is________for the business.
Correct ANSWERS:
good and right
Your ANSWERS:
profitable

Select The Blank
Question
To solve the HR issues, one of the remedy is to emphasis on overall ________ development
through training and exposure.
Correct ANSWERS:
Personality
Your ANSWERS:
Personality

Question
Corporatization of the service sector is essentially
Correct ANSWERS:
professionally managed services
Your ANSWERS:
professionally managed services

Select The Blank
Question
With liberalization markets are undergoing fundamental changes including ________ and
pressure on prices.
Correct ANSWERS:
competition
Your ANSWERS:
sales

Question
One of the external factors that influence management is
Correct ANSWERS:
Legal
Your ANSWERS:
Legal

Select The Blank
Question
Management as a discipline is the function of________.
Correct ANSWERS:
creativity
Your ANSWERS:
science

Question
Correct ANSWERS:
Process
Your ANSWERS:
Performance

True/False
Question
Decreased productivity is a cost of low IQ.
Correct ANSWERS:
False
Your ANSWERS:
False

Select The Blank
Question
A rule governing Indian companies states that policy holder's funds must be________only
in India.
Correct ANSWERS:
invested
Your ANSWERS:
invested

True/False
Question
The financial structure is not one of the five channels of corporate governance.
Correct ANSWERS:
False
Your ANSWERS:
False

Match The Following
Question
Correct ANSWERS:
Your ANSWERS:
Goals
It is a dream with a deadline and articulates the long-term goals of the enterprise.
More specific, financial, non-financial issues reached with a stretch.
MBO
More specific, financial, non-financial issues reached with a stretch.
The philosophy that emphasizes self-control and self direction
Mission
The philosophy that emphasizes self-control and self direction
The basically indicate the purpose of business
Vision
The basically indicate the purpose of business
It is a dream with a deadline and articulates the long-term goals of the enterprise.

Select The Blank
Question
A set of actions that you start with and must maintain is also called as ________.
Correct ANSWERS:
Strategy
Your ANSWERS:
Strategy

Select The Blank
Question
Being more attuned to the feelings of those you work with is a benefit of ________.
Correct ANSWERS:
Emotional Quotient
Your ANSWERS:
Emotional Quotient

True/False
Question
The 7 S Framework first appeared in 'The Art of Japanese management' by Richard Pascale
and Anthony Athos in 1981.
Correct ANSWERS:
True
Your ANSWERS:
True

Question
What does decoding mean ?
Correct ANSWERS:
Message interpretation
Your ANSWERS:
Message interpretation

Question
Some tips for improving written communication would be
Correct ANSWERS:
Avoid unnecessary words , Use simple words and phrases , Use short and familiar words
Your ANSWERS:
Avoid unnecessary words , Use simple words and phrases

Question
Types of degree of delegations are:
Correct ANSWERS:
Low degree , Moderate degree , High degree
Your ANSWERS:

True/False
Question
Under pre-requisites of planning performance budgeting is meaningful without control.
Correct ANSWERS:
False
Your ANSWERS:
True

Question
In addition to Place, Labor and Money which other internal environment Factor influences
Management?
Correct ANSWERS:
Machines
Your ANSWERS:
Machines

Question
The products that are grouped under strategic business units share common factors, like
Correct ANSWERS:
underlying technology , the market , the skill
Your ANSWERS:
underlying technology , the market , the skill
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0
Question Profession requires definite period of what?
ans;learning
Question Features of Management are as follows
Correct ANSWERS: goal oriented , universal , continuous process
Question Management is multidisciplinary, it includes knowledge/ information from
Correct ANSWERS: economics , maths , psychology

Question The features of art is as follows
Correct ANSWERS: skill , knowledge , creativity
Match The Following
Question Correct ANSWERS: Your ANSWERS:
Art Skill
Code of Conduct Profession
Predictive Power Science
Management Creative
Professional Manager Dynamic
Match The Following
Social Science Management Climatic
Global Climatic Knowledge
Management is Way of life Directing
Organizing Directing Way of life
Science Knowledge Management

Question Who built the first practical mechanical calculator and predicted the specialization
of mental work; suggested profit sharing?
Correct ANSWERS: Charles Babbage
Question Who is called the Father of Modern Management Theory?
Correct ANSWERS: Henry Fayol

Question Fedrick Winslow Taylors Philosophy of Scientific Management are
Correct ANSWERS: cooperation , maximum output
True/False
Question There are four hard Ss in the 7 S Model.
Correct ANSWERS: False

Question Limitations of planning will be
Correct ANSWERS: depends on internal variables , depends on reliability of information
True/False
Question Danger of inflexibility is another weakness of MBO.
Correct ANSWERS: True

Question Characteristic of formal organization
Correct ANSWERS: arbitrary structure , determined objectives and policies , well defined
rules and regulations
Question Characteristics of informal organization
Correct ANSWERS: spontaneous development , informal authority
True/False
Question Delegation and decentralization are closely related
Question What constitutes the life-spark of an enterprise?
Correct ANSWERS: Directing
Question The new techniques of control which has emerged are
Correct ANSWERS: management audit , Critical path method , Programme evaluation and
review technique

Question Some of the external factors that limit control are
Correct ANSWERS: govt. policies , market changes , economic changes
True/False
Question Direction includes issuing orders.
Question Different types of coordination are
Correct ANSWERS: internal coordination , external coordination , vertical coordination
Question External coordination will be
Correct ANSWERS: coordination with customers , coordination with government ,
coordination with suppliers
True/False
Question Without co-ordination individuals and organizations would begin perusal of their
own specialized interests.
Question The various tools employed by the companies to improve and sustain employee
morale
Correct ANSWERS: building responsibility , rotation of jobs , job enrichment
Question What hampers organizational communication?
Correct ANSWERS: Barriers
True/False
Question Using the right medium is a barrier to communication.
True/False
Question Lack of communication leads to loss of trust and confidence.
Question Which among the following is a event management company?
Correct ANSWERS: Planet E
Question Which segment of event management has the potential to gross largest in India?
Correct ANSWERS: Live Entertainment
Question Some of the leading companies in the event management sector are
Correct ANSWERS: Balaji Alliance Ltd. , Cine Yug , Midas Events
Question How many channels are there through which corporate governance may bear on
performance?
Correct ANSWERS: Five
Question The functions of the board of directors are
Correct ANSWERS: succession planning , establishing performance standards ,
determination of board policies
Question Which Indian Pharma Company has recently started an SBU?
Correct ANSWERS: Ranbaxy
Question What is lacking in Indian business companies management?
Correct ANSWERS: Professionalism
Question What type of planning Indian business families are doing?
Correct ANSWERS: Succession
Select The Blank
Question Its a ________ degree of delegation in which a ________ states a task to
subordinate.
Correct ANSWERS: moderate
Correct ANSWERS: superior
Select The Blank
Question A ________ should always be clear about what is to be ________ to subordinates.
Correct ANSWERS: superior
Correct ANSWERS: delegated
Select The Blank
Question ________ can be viewed as an extension of ________.
Correct ANSWERS: Decentralization
Correct ANSWERS: delegation
Select The Blank
Question For an organization to function effectively certain ________ and objectives must
be ________ set.
Correct ANSWERS: goals
Correct ANSWERS: clearly
Select The Blank
Question ________ is but a follow up to the other functions of ________.
Correct ANSWERS: Control
Correct ANSWERS: management
Select The Blank
Question Organizational morale is basically a ________ condition of groups and ________.
Correct ANSWERS: mental
Correct ANSWERS: individuals
Select The Blank
Question Actuary ________ and deciding of a specific ________ is the biggest problem.
Correct ANSWERS: science
Correct ANSWERS: premium
Select The Blank
Question ________ is concerned with what is Good and right for ________.
Correct ANSWERS: Ethics
Correct ANSWERS: society
Select The Blank
Question ________ has difficulty in maintaining a ________ corporate image
Correct ANSWERS: SBU
Correct ANSWERS: Uniform
True/False
Question Standard Batteries is a flagship company of the Thapar group.
Question Learning organizations must cope with challenge and what else?
Correct ANSWERS: Uncertainty
Question What are some of the challenges faced by retail sector?
Correct ANSWERS: Looking beyond price , The people factor , The technological edge
Question Services cannot be stalked and delivered on the spot. This means services are:
Correct ANSWERS: Non Inventoriable
5 A
True/False
Question Economic consideration do not affect the choice of span.
Select The Blank
Question Necessity of control in business organization arises due to number of factors, one
of which is ________ of organizations themselves.
Correct ANSWERS: Complexity
Question Who mentioned that everyone has a divine power to face the challenges?
Correct ANSWERS: Vivekananda
True/False
Question Henry Fayol's contribution is classified into ten industrial and management
principles.
Question What is it that in communication should not be done in vacuum, instead other
people should be consulted?
Correct ANSWERS: Planning
Question Key ethical principles include the following:-
Correct ANSWERS: Caring and compassion , Being fair and open minded , Fulfilling
commitments
Question Name the factors determining decentralization of authority :-
Correct ANSWERS: Size of the organization , Uniformity of policy , History of the enterprise
Question Under principle of effective communication what should be fully understood by all
concerned?
Correct ANSWERS: Tasks , Policies , Responsibilities
Question A practical method with a goal to purify mind and eliminate tensions is known as
:-
Correct ANSWERS: Vipassana
Match The Following
Question Correct ANSWERS:
Knowledge based decision-making. Instead of intuition
Professional managers may have only salary-stake Question of accountability of
Performance

Management can be applied everywhere Management is universal

Management is dynamic Changes as per time

Manager does not require any specific qualification Anybody can become a manager
Question Communication forms the link between every individual and between one group
and the other groups. What are the main facts which flow through individuals at various
levels?
Correct ANSWERS: Concepts, opinions
True/False
Question The theory of Bureaucracy was first propounded by Henry L.Gantt.
Question The characteristics of professional managers are :-
Correct ANSWERS: Focus , Objectivity , Creativity
Select The Blank
Question ________ provide all types of help required to make the business more efficient
and profitable.
Correct ANSWERS: Consultants
Question One of the external environment factors that influences Management is
Correct ANSWERS: Legal
Question Components of planning would include :-
Correct ANSWERS: Objectives , Budgets , Procedures
Select The Blank
Question New companies feel that ________ is the most appropriate type of alliance.
Correct ANSWERS: Joint-venture
Select The Blank
Question Services need efficient ________, transport roads and power just as much as
industry and agriculture.
Correct ANSWERS: Telecom
Question Some of the famous philosophies given by our legends to smoother the pressures
of managers are :-
Correct ANSWERS: Vipassana , Meditation , Yoga
Select The Blank
Question The scope for retailing in India is great as it is dominated by the ________.
Correct ANSWERS: Unorganized sector
Select The Blank
Question Planning depends on authenticity and ________ of information.
Correct ANSWERS: Reliability
Match The Following
Management is the combination of what ? Arts, Science and Profession

What is Koontz & ODonells definition of management ? Management is the creation and
maintenance of internal environment in an organization

What is Peter Druckers definition of management? Management is a multi-purpose Organ
that manages a business

One of the features of management is Management is purposeful and Goal-oriented
Management is influenced by which external Environmental factors By political, legal, social,
cultural factors

True/False
Question Policy is supposed to be immutable, unchanging and eternal.
True/False
Question Motivation of subordinates to meet the expectations of the manager is a feature of
direction.
Select The Blank
Question ________ degree of delegation is that in which a superior states a particular task
to his subordinates and tells them to investigate on that task and report back.
Correct ANSWERS: Low
Question What type of industry is consulting?
Correct ANSWERS: Knowledge
Select The Blank
Question The concept of corporate governance has been attracting ________ in India.
Correct ANSWERS: Public attention
Select The Blank
Question The ________ appeared in the book, In search of Excellence.
Correct ANSWERS: 7 S model
Question Planning on what is said as good as no planning
Correct ANSWERS: Paper
Question Which among the following is a component of planning?
Correct ANSWERS: Rules
Question What is the meaning of no physical transferability of services?
Correct ANSWERS: Intangibility
True/False
Question Management consultants do not assist implementation.
Question The lack of communication leads to :-
Correct ANSWERS: Information gap , Disintegration , Deviation from performance
Question Which is the most appropriate type of alliance which the new companies often
overestimate?
Question The different kinds of relationships for selecting the span of control would be :-
Correct ANSWERS: One to one , Cross relationship , Direct group
Question Which famous management consultancy first adopted the 7 S model?
Correct ANSWERS: McKinsey & Co.
True/False
Question Planning can eliminate risk, but can not minimize it.
Question Communication is a two way process, it starts with :-
Correct ANSWERS: Communicator
Select The Blank
Question Under the types of motivators, non-financial motivators are encouragement,
freedom ________.
Correct ANSWERS: Recognition
True/False
Question Financial institutions should maintain a close relationship to seek a seat on the
board.
True/False
Question Wrong medium of communication is a physical barrier.
True/False
Question Successful consultants must be foreign culture savvy.
Question Under mechanism of scientific management, scientific task setting includes :-
Correct ANSWERS: Time study , Motion study , Method study
Question One of the internal environment factors that influences management is
Correct ANSWERS: Place
Select The Blank
Question The purpose of life is to raise from ________ to rajas
Correct ANSWERS: Tamas
Question Certain important motivational techniques are :-
Correct ANSWERS: Monetary incentives , Job-based techniques , MBO techniques
Question What does an SBU do to unrelated products and businesses?
Correct ANSWERS: It dissolves them
M
Question The summary of important trends in retailing is
Correct ANSWERS: efficiency and focus , non store retailing , global players vs local players
match The Following
EQ The qualities that mark the people who excel in real life
Self-Motivation It requires a high level of optimism and persistence despite rejection
Cost It signifies increased employees turnover
Benefit Differentiating between positive and destructive emotions
Question Name the leading ad agencies in India that have a separate event section.
Correct ANSWERS: Vigennet , Ogilvy , Mathers
Your ANSWERS: Vigennet , Ogilvy , Mathers
Question Management is
Correct ANSWERS: Creative
True/False
Question Henry Fayol was born in England.
Question The service sector is the most diverse sector in the economy and one of the oldest
professions present today are
Correct ANSWERS: Indian administrative services
True/False
Question Insider trading issue is an important aspect of corporate governance.
True/False
Question Economic consideration do not affect the choice of span.
Question Name the following topics that gives an idea about the concept of organizing.
Correct ANSWERS: Decentralization , Staffing process , Span of management
True/False
Question Span of management is normally related to organization structure.
Question Where is the attack on business families coming from
Correct ANSWERS: Transnationals
Select The Blank
Question ________ activities include co-ordination and control.
Correct ANSWERS: Managerial
Question Who emphasized that king, as a head of the state has to be virtuous and self
disciplined
Correct ANSWERS: Sukrayacharya
Question "The structure of consumer demand in India is like an iceberg". What is the
rationale behind this statement?
Correct ANSWERS: we see only parts of ready potential on the surface
True/False
Question Samartha Ramdas contributed to the conception of administration and
management
True/False
Question Taj Mahal are living symbols of 'creation and result of management practices'.
Question Who said, "Management is management of Men, Money, Machinery Materials and
Information?"
Correct ANSWERS: Anonymous
Question Management is the combination of Arts, Science and
Correct ANSWERS: Profession
Question Who said, "Management is the creation and maintenance of internal environment
in an enterprise, where individuals working in groups can perform efficiently and effectively
Question How many central ideas are associated with consequentialism?
Correct ANSWERS: Two
True/False
Question Vision without mission is incomplete and mission without vision is meaningless.
Question Who said, "Management is a multiple organ that manages a business, manages a
manager and manages workers and work"?
Correct ANSWERS: Peter Drucker
Select The Blank
Question Control, like other elements of management process has to be ________ and not
an emergency operation
Correct ANSWERS: continuous
Select The Blank
Question The concept of value and the concept of maximization of value are related
to________concept of Ethics.
Correct ANSWERS: Consequentialism
Select The Blank
Question Advantage of delegation of authority results in prompt ________.
Correct ANSWERS: Decision-making
Question In addition to Place, Labor and Money which other internal environment Factor
influences Management?
Correct ANSWERS: Machines
Correct ANSWERS: Multidisciplinary
Select The Blank
Question ________ thinks that all knowledge is not subjective and he is self-conceit to
possess it.
Correct ANSWERS: Knowledge worker
Select The Blank
Question Events are occurrences designed for ________ interests.
Correct ANSWERS: marketing
True/False
Question Delegation has basically five degrees - zero, low, moderate, high and fifth degree.
Select The Blank
Question Business ethics can be defined as the study of what is________for the business.
Correct ANSWERS: good and right
Select The Blank
Question The retailing sector in India has been quite________.
ANSWERS: staid and boring

Question Management is said to be the combination of three factors, arts, science and the
third is
Correct ANSWERS: profession
Match The Following
Question Correct ANSWERS: Unit of command This means that employees should receive
orders from one superior only
Scalar chain Chain of superiors from the highest to the lowest ranks
Equity Loyalty, devotion on the part of managers should be there when dealing with
subordinates
Esprit De Corps In union there is strength'
Question Which concept of ethics tries to explore the traits which help a person to lead a life
that is satisfying from an ethical point of view?
Correct ANSWERS: Ethics of Virtue
Select The Blank
Question In management process, the most misinterpreted word is ________.
Correct ANSWERS: Organizing
Question What does Maslow propound about the five needs ?
Correct ANSWERS: Hierarchy
Question Which ethical concept argues/emphasizes that all mature persons have adequate
capacity to reason and that ethical rules can be desired from such reasons?
Correct ANSWERS: Deontological Ethics
Question What is the challenge insurance will face like any other service sector?
Correct ANSWERS: Branding
Question The steps included in the process of MBO are
Correct ANSWERS: Preliminary setting of goals at the top , Clarification of organisational
goals , Recycling of objectives
Question What require a high level of optimism and persistence despite rejection
Correct ANSWERS: Self-Motivation
Question Name the flagship companies under the Business family "Munjals"
Correct ANSWERS: Hero Honda , Hero Cycles
Question In the complex new liberalized economy business families face common problems
such as
Correct ANSWERS: Unproductive labour , Falling share value , Transnational attach
Select The Blank
Question Henry Fayol finds ________ and responsibility to be related, with the latter arising
from the former.
Correct ANSWERS: Authority
Select The Blank
Question Planning depends on authenticity and ________ of information.
Correct ANSWERS: Reliability

Question In which type of income class, does the insurance sector have to face the
challenge of making insurance a buying priority?
Correct ANSWERS: lower-middle
Question Empathy is particularly important today as a component of leadership for the
following
Correct ANSWERS: rapid pace of globalisation , increasing use of teams , growing need to
retain talent
True/False
board.
True/False
Question The financial structure is not one of the five channels of corporate governance.
Select The Blank
Question Service sector has grown because of________.
Correct ANSWERS: contracting
Question This is one of the good control system where the system should confirm to the
nature and needs of the activity or position sought to be controlled
Correct ANSWERS: Suitability
Select The Blank
Question It is said that, 'Don't follow practices of delegation on ________'.
Question Under mechanism of scientific management, scientific task setting includes :
Question Franchisee stores can be categorized as
Correct ANSWERS: Gift and Card Stores , Apparel Stores , Jewellery Stores
Question Life Insurance Corporation was nationalized by merging how many private
Correct ANSWERS: 245
Question Motivating a worker is to create a need and what else on the part of a worker to
better his present performance.
Correct ANSWERS: Desire
Match The Following
Question Correct ANSWERS
Internet Further development of retail sector in India
Important trends in retailing Market concentration
Exclusive retailing Apparel retailing stores
Retailing category based on shop area/location High street stores
Question The objectives in corporate governance are
Correct ANSWERS: growth , stability , shareholders value maximization
True/False
Match The Following
Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas
Events, Fountain Head
Problems faced by event management industry In addition to the entertainment tax, an
event management company is also required to pay service tax In addition to the
entertainment tax,
Areas of operations in event management Celebrity management, television events
Definition of event management Events are the occurrences designed for marketing
interests
Question What did chanakya write ?
Correct ANSWERS: Arthashastra
True/False
Question Fear among managers is not a barrier to delegation of authority.
True/False
Question Companies like Godrej, Infosys are arranging which sessions for their employees
Correct ANSWERS: Yoga
True/False
Question Expectancy theory of motivation predicts that an individual will generally be a high
performer when he see a high probability that his efforts will lead to high performance.
Question Peter Drucker is an expert on :
Correct ANSWERS: Japanese art , History of technology , History of American statesman
Select The Blank
Question ________ decisions relate to the day to day operations of the enterprise generally
taken by middle and lower level management.
Correct ANSWERS: Operative
Question The tools and techniques used in learning organizations are
Correct ANSWERS: creativity, brainstorming , observing outcomes , reframing knowledge
Correct ANSWERS: Koontz & O 'Donell
Select The Blank
Question ________ is effective only in big organizations.
Select The Blank
Question Training your subordinate means ________ them.
Correct ANSWERS: Motivating
True/False
Question Indian companies because of confused status have lacked self-confidence.
Select The Blank
Question ________ with sympathy can reduce some of the daily frustrations in organised
life and result in better communication.
Correct ANSWERS: Listening
Question The lack of communication leads to
Correct ANSWERS: information gap , disintegration , deviation from performance
Question Which segment of event management has the potential to gross the largest in
India?
Correct ANSWERS: Live entertainment
Select The Blank
Question Being more attuned to the feelings of those you work with is a benefit of
________.
Correct ANSWERS: Emotional Quotient
Information?"
Question Functional authority works only when,
Correct ANSWERS: Assignment is clarified , The subordinates are allowed to participate ,
Feedback control is established
True/False
direction.
True/False
Question the heart of administration is the directing function.
True/False
Question Learning organizations must adopt processes that encourage interaction across
boundaries
Question What is it when you are feeling and being in touch with subtle feeling about things
?
Correct ANSWERS: Self awareness
Select The Blank
Question Many families were running the business with a law ________ stake of 15% to
20%.
Correct ANSWERS: Capital
Question An SBU is an independent business with a coherent set of
Correct ANSWERS: products , competitors , objectives
at
Question In which type of income class, does the insurance sector have to face the
following
Correct ANSWERS: rapid pace of globalisation , increasing use of teams , growing need to
retain talent
True/False
board.
True/False
Question The financial structure is not one of the five channels of corporate governance.
Select The Blank
Question Service sector has grown because of________.
Correct ANSWERS: contracting
Question This is one of the good control system where the system should confirm to the
nature and needs of the activity or position sought to be controlled
Correct ANSWERS: Suitability
Select The Blank
Question It is said that, 'Don't follow practices of delegation on ________'.
Question Under mechanism of scientific management, scientific task setting includes :
Question Franchisee stores can be categorized as
Correct ANSWERS: Gift and Card Stores , Apparel Stores , Jewellery Stores
Question Life Insurance Corporation was nationalized by merging how many private
Question Motivating a worker is to create a need and what else on the part of a worker to
better his present performance.
Correct ANSWERS: Desire
Match The Following
Internet Further development of retail sector in India
Important trends in retailing Market concentration
Exclusive retailing Apparel retailing stores
Retailing category based on shop area/location High street stores High street stores
Question The objectives in corporate governance are
Correct ANSWERS: growth , stability , shareholders value maximization
True/False
Match The Following
Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas
Events, Fountain Head
Problems faced by event management industry In addition to the entertainment tax, an
event management company is also required to pay service tax In addition to the
entertainment tax,
Areas of operations in event management Celebrity management, television events
Definition of event management Events are the occurrences designed for marketing
interests
Question What did chanakya write ?
Correct ANSWERS: Arthashastra
True/False
Question Fear among managers is not a barrier to delegation of authority.
True/False
Question Companies like Godrej, Infosys are arranging which sessions for their employees
Correct ANSWERS: Yoga
True/False
Question Expectancy theory of motivation predicts that an individual will generally be a high
performer when he see a high probability that his efforts will lead to high performance.
Question Peter Drucker is an expert on :
Correct ANSWERS: Japanese art , History of technology , History of American statesman
Select The Blank
Question ________ decisions relate to the day to day operations of the enterprise generally
taken by middle and lower level management.
Correct ANSWERS: Operative
Your ANSWERS: Decentralization , Staffing process , Span of management

Question The tools and techniques used in learning organizations are
Correct ANSWERS: creativity, brainstorming , observing outcomes , reframing knowledge
Select The Blank
Question ________ is effective only in big organizations.
Select The Blank
Question Training your subordinate means ________ them.
Correct ANSWERS: Motivating
True/False
Question Indian companies because of confused status have lacked self-confidence.
Select The Blank
Question ________ with sympathy can reduce some of the daily frustrations in organised
life and result in better communication.
Correct ANSWERS: Listening
Question The lack of communication leads to
Correct ANSWERS: information gap , disintegration , deviation from performance
Question Which segment of event management has the potential to gross the largest in
India?
Correct ANSWERS: Live entertainment
Select The Blank
Question Being more attuned to the feelings of those you work with is a benefit of
________.
Correct ANSWERS: Emotional Quotient
Information?"
Correct ANSWERS: Assignment is clarified , The subordinates are allowed to participate ,
True/False
direction.
True/False
True/False
Question Learning organizations must adopt processes that encourage interaction across
boundaries
Question What is it when you are feeling and being in touch with subtle feeling about things
?
Correct ANSWERS: Self awareness
Select The Blank
Question Many families were running the business with a law ________ stake of 15% to
20%.
Correct ANSWERS: Capital
Question An SBU is an independent business with a coherent set of
Correct ANSWERS: products , competitors , objectives
1:

True/False
Question Management is always defined as dynamic, universal, ever-changing subject.
Correct
ANSWERS:
True

True/False
Question A budget as a plan of statement of expected results is expressed in numerical
terms.
Correct
ANSWERS:
True

Question Name the leading event management companies in India
Correct
ANSWERS:
Midas , Pinnacle , Wizcraft

Question Who said, Management is management of Men, Money, Machinery Materials
and Information?
Correct
ANSWERS:
Anonymous

Question A procedure has the following advantages
Correct
ANSWERS:
ensures uniformity of action , increases co-ordination , provides good standard
for the manage

Question What is it that can be described as a readiness to co-operate warmly in the task
and purposes of a given group organisation.
Correct
ANSWERS:
Morale

Match The Following
Question Correct
ANSWERS:

Disclosures transparent

Shareholder
democracy
myth in India

Planning board of
directors

Trust corporate
governance

Select The Blank
Question The retailing sector in India has been quite________.
Correct
ANSWERS:
staid and boring

Question India has been experiencing the unique stranglehold of our_____
Correct
ANSWERS:
traditional kirana stores

Question Emotional Quotient increases with age commonly known as
Correct
ANSWERS:
maturity

Select The Blank
Question The service sector has expanded because of the virtual stagnation of
the________sector.
Correct
ANSWERS:
agricultural

Question Span of management depends upon the ability of whom?
Correct
ANSWERS:
Employees

Question What would essentially shape the growth and future of any economy?
Correct
ANSWERS:
Adequate and quality corporate governance

Question Who said, Management is a multiple organ that manages a business, manages
a manager and manages workers and work?
Correct
ANSWERS:
Peter Drucker

Select The Blank
Question ________ means draw prior conclusions about the probables of production,
sales, profits in the future, on the basis of research.
Correct
ANSWERS:
Forecasting

Select The Blank
Question Limitations of business planning is that it has been considered as time
consuming and ________ device.
Correct
ANSWERS:
expensive

Question The family owned businesses like Tata and Birla, also face major fears like
Correct
ANSWERS:

Question Who said, Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can perform
efficiently and effectively towards the attainment of gr
Correct
ANSWERS:
Koontz & O Donell

Select The Blank
Question Management as a discipline does not require any________of practice.
Correct
ANSWERS:
certificate

Select The Blank
Question ________is at the core of corporate governance.
Correct
ANSWERS:
trust

True/False
board.
Correct
ANSWERS:
False

True/False
Correct
ANSWERS:
False

Correct
ANSWERS:
Place

Question Services are defined as the art and science of managing
Correct
ANSWERS:
the expectations of others , the experiences of people , the demands of the
customer

Question Name the three important Generic Competitive Strategies.
Correct
ANSWERS:
Overall cost leadership , Differential , Focus

True/False
Question Delegation and decentralization are closely related to each other.
Correct
ANSWERS:
True

Question It is said "Controlling can not take place in a vacuum", which means there can
be no controlling without previous
Correct
ANSWERS:
planning

True/False
Question Morale is the sum total of various physical qualities.
Correct
ANSWERS:
False

Select The Blank
Question Direction is a ________ function performed by all the managers at all levels of
the organisation.
Correct
ANSWERS:
managerial

Question Principles of effective delegation are:
Correct
ANSWERS:
Train the subordinates , Reward delegation , Appropriate reporting system

Select The Blank
Question ________, weakness, threats, opportunities are the long form SWOT analysis.
Correct
ANSWERS:
strength

Question To be called an SBU, a business unit must meet specific criteria such as
Correct
ANSWERS:
having a definable group of competitors , having a mission similar to other SBUs
, preparing its own integrated plans

Question The family owned businesses like Tata and Birla, also face major fears like
Correct
ANSWERS:
Right successor , Stumbling self confidence , Lack of professional management

Match The Following
Question Correct

ANSWERS:

Appley L Management is
management of
people and not
the direction of
things

Definition of
Management
Management is
management of
men, money,
machinery,
materials and
information

Koontz and
O'Donell
Management is
the creation
and
maintenance of
internal
environment in
an enterprise

Peter Drucker Management is
a multi-purpose
organ that
manages a
business,
manages
workers and
work

Select The Blank
Question ________ are at a minimum where the morale is high.
Correct
ANSWERS:
Grievances

True/False
Correct
ANSWERS:
True

following
Correct
ANSWERS:
rapid pace of globalisation , increasing use of teams , growing need to retain
talent

Question Name the flagship companies under the group of "Aditya Birla"
Correct
ANSWERS:
Hindalco , Indo-Gulf Fertilizers , Birla Corporation

Question Fredrick Winslow Taylor's Mechanism of scientific management includes,
Correct
ANSWERS:
Scientific task setting , Planning task setting , Standardization of tools

Question Future of Insurance sector would be
Correct
ANSWERS:
new players taking over the market , improved customer service , strong hold of
nationalized players

Question To which practice is the term "corporate governance" given?
Correct
ANSWERS:
Management

Question A senior family member and trusted professional manager acts as what to the
business families scions trained abroad and then return to take over the
business.
Correct
ANSWERS:
mentor

Select The Blank
Question Govt. services comprise________, defence and social goods.
Correct
ANSWERS:
public administration

True/False
Question Unity of command means that employees should receive orders from one
superior only.
Correct
ANSWERS:
True

True/False
Question Posture' and Observance' are not included under the 'yogic' exercises
Correct
ANSWERS:
False

Select The Blank
Question Management is a creative and________process.
Correct
ANSWERS:
continuous

True/False
Question Every manager in an organisation gives direction to his subordinates as a
superior and receives direction as subordinate from his superior.
Correct
ANSWERS:
True

MultipleChoiceMultipleANSWERS:
Question
The,external environmental factor sthatinfluence management are
CorrectANSWERS:
Economic , Political , Technological
True/False
Question
Event management has to pay only entertainment tax not the service tax.
Correct ANSWERS:
False
Question
Name the service which has two prime necessities like co-ordination and
infiltration.
Correct ANSWERS:
Staff
Select The Blank
Question
________ decisions relate to the day to day operations of the enterprise
generally taken by middle and lower level management.
Correct ANSWERS:
Operative
Question
Successful consultants should promote their consultancy through what ?
Correct ANSWERS:
Network
True/False
Question
Decision-Making is a process of making a choice of poor alternatives.
Correct ANSWERS:
False
Select The Blank
Question
MBO was invented by ________.
Correct ANSWERS:
Peter Drucker
Question
Profession requires definite period of what?
Correct ANSWERS:
Learning
Question
Barriers to delegation of authority would be :
Correct ANSWERS:
Lack of trust in subordinates , Fear of loosing status by managers ,
Over-confidence among managers
Question
Organization is apart of which type of system?
Correct ANSWERS:
Social
Question
David C Mc Celland identified three motives those are
Correct ANSWERS:
Affiliation , Power , Achievement
Question
International consultancy is said to be
Correct ANSWERS:
Glamorous , Challenging , Trendy
Select The Blank
Question
Failure to give ________ to goal setters is a weakness of MBO.
Correct ANSWERS:
guidelines
True/False
Question
Management is the combination of Arts,Science and Profession.
Correct ANSWERS:
True
Select The Blank
Question
Under the types of motivators, non-financial motivators are encouragement,
freedom ________.
Correct ANSWERS:
recognition
Question
Who said, the heart of administration is the directing function.
Correct ANSWERS:
Dimock
True/False
Question
Management is that important process which continues till the objectives set
by the administrator are actually achieved.
Correct ANSWERS:
True
True/False
Question
Communication is a composite (a) information given and received (b) a
listening effort by some of them involved.
Correct ANSWERS:
False
Question
Correct ANSWERS:
ability to inspire people , achievable , precise and objective
Question
One of the key features of services is that they are
Correct ANSWERS:
intangible
Select The Blank
Question
The process of control is complete only when the organisation take ________
action.
Correct ANSWERS:
corrective
Question
The factors coming under philosophy of scientific management are:
Correct ANSWERS:
Co-operation , Maximum output , Harmony
Question
Who is the most effective person are alike in one crucial way, they all have
a high degree of emotional intelligence.
Correct ANSWERS:
Entrepreneur
Question
The activities of the communicator while communicating a message will
include,
Correct ANSWERS:
ideation , encoding , transmission
Question
Correct ANSWERS:
Question
Professional managers help organizations in chalking out which type of
strategies?
Correct ANSWERS:
Corporate
Select The Blank
Question
________provides a corporate responsibility and it is the application of a
proven and systematic body of knowledge.
Correct ANSWERS:
Profession
True/False
Question
Management as a discipline needs certificate of practice.
Correct ANSWERS:
False
Question
For most hi-tech service industries the major components are
Correct ANSWERS:
Infrastructure , Knowledge , labour
Match The Following
Question
Correct ANSWERS:
Your ANSWERS:
Management
Creative
Professional Manager
Dynamic
Art
Skill
Code of Conduct
Profession
Predictive Power
Science
True/False
Question
Science is a body of organized knowledge
Correct ANSWERS:
True
Select The Blank
Question
A superior should always establish a ________ control so that his
subordinates report to him periodically.
Correct ANSWERS:
Feedback
Question
It is said that communication is a meaningful
Correct ANSWERS:
interaction
Question
What does the insurance company compensate for if and when the event insured
against an incident occurs?
Correct ANSWERS:
Losses
Question
Management exists at which levels of the organization?
Correct ANSWERS:
All
True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct ANSWERS:
False
True/False
Question
Retailers cannot just take their global retailing formats and try to
transpose them onto the India scenario.
Correct ANSWERS:
True
Question
One of the factors which learning organizations possess is a climate of
openness and the other factor is
Correct ANSWERS:
trust
Question
It is one of the good control system which not only points out the
deviations but also pinpoints them where they are important to its
operations is
Correct ANSWERS:
Focus on strategic points
True/False
Question
Profession needs certificate of practice
Correct ANSWERS:
True
True/False
Question
'Span of control' is also referred to as span of management.
Correct ANSWERS:
True
True/False
Question
Correct ANSWERS:
True
Question
The philosophy of Vedanta is compared to which animal in the dream of the
person, who wakes the dreamer and makes you realise your self discovered
reality.
Correct ANSWERS:
Lion
Select The Blank
Question
The statement "We sell for Less" is deliberately ambiguous, it raises the
question; 'Less than what', this is called as, ________ to communication.
Correct ANSWERS:
Semantic barrier
True/False
Question
The theory of Bureaucracy was first propounded by Henry L.Gantt.
Correct ANSWERS:
False

Match The Following
Question
Correct ANSWERS:
Making sense of situations
organizing information and thoughts
Creativity
brainstorming, associating ideas
Inquiry
interviewing, seeking information
Making choices
deciding courses of actions
Select The Blank
Question
Learning from mistakes is often more powerful than learning from________.
Correct ANSWERS:
Success

Question
Correct ANSWERS:
Legal
Question
In addition to Place, Labor and Money which other internal environment
Factor influences Management?
Correct ANSWERS:
Machines
Question
Name the physical aspects of an enterprise.
Correct ANSWERS:
Name , Location , Address
Question
What is it that in communication should not be done in vacuum, instead other
people should be consulted.
Correct ANSWERS:
planning
Question
Certain important motivational techniques are
Correct ANSWERS:
Monetary incentives , Job-based techniques , MBO techniques
Question
The concept of SBU includes
Correct ANSWERS:
unrelated products and businesses that are separated , the fact that each
SBU has its own CEO , a scientific method of grouping the business
True/False
Question
Decision-making is a primary part of the managerial process.
Correct ANSWERS:
True
Question
Of which type of knowledge is science a body of?
Correct ANSWERS:
Organized
Question
Types of degree of delegations are:
Correct ANSWERS:
True/False
Question
The unorganized sector is mainly concentrated in metropolitan cities.
Correct ANSWERS:
False
True/False
Question
Learning organizations should imitate a task force.
Correct ANSWERS:
True
Question
Learning organizations must cope with challenge and
Correct ANSWERS:
uncertainty
Select The Blank
Question
LPG stands for liberalization, ________ and globalization.
Correct ANSWERS:
Privatization
Match The Following
Question
Correct ANSWERS:
Empathy
Social effectiveness
Alfred Bennet
Daniel Goleman
Question
Every company undertakes the process of forecasting by various competent
authorities which can be listed as
Correct ANSWERS:
CII , RBI , CMIE
Question
Correct ANSWERS:
Process
Select The Blank
Question
The concept of value and the concept of maximization of value are related
to________concept of Ethics.
Correct ANSWERS:
Consequentialism
Select The Blank
Question
Events are occurrences designed for ________ interests.
Correct ANSWERS:
marketing
Question
Management is purposeful and what?
Correct ANSWERS:
Goal oriented
Question
Management is the combination of Arts, Science and
Correct ANSWERS:
Profession
Question
Management is
Correct ANSWERS:
Multidisciplinary
Select The Blank
Question
General Insurance corporation was nationalized in________.
Correct ANSWERS:
1972
True/False
Question
Planning and control are closely interrelated and they do not determine the
accuracy of decision-making.
Correct ANSWERS:
False
True/False
Question
There are three central ideas associated with consequentialism.
Correct ANSWERS:
False
Question
Name one of the factors that govern the span of management.
Correct ANSWERS:
Type of work
Question
Correct ANSWERS:
Super Markets , Consumer Durables Stores , Departmental Stores
Question
Science is a body of which type of Knowledge?
Correct ANSWERS:
Organized
True/False
Question
Peter Drucker various publications have sold about 5 -6 million copies
worldwide.
Correct ANSWERS:
True
Select The Blank
Question
Latest approach signifies organization has a part of ________ system.
Correct ANSWERS:
Social
Select The Blank
Question
Necessity of control in business organisation arises due to number of
factors, one of which is ________ of organisations themselves.
Correct ANSWERS:
complexity
Question
Which of the options best describes the employment capacity of the retailing
sector? It is the
Correct ANSWERS:
second largest employer after agriculture
Select The Blank
Question
________organizations have systems, mechanisms and processes in place.
Correct ANSWERS:
Learning
True/False
Question
Correct ANSWERS:
False
Select The Blank
Question
Under the principles of effective delegation, it is said that never delegate
and ________.
Correct ANSWERS:
Disappear
True/False
Question
In principle the chairman and the CGO have the same role to play.
Correct ANSWERS:
False
True/False
Question
Valency is the extent to which the outcome of the activity and its success
matters to the individual . (Level of motivation = Valency x Expectancy)
Correct ANSWERS:
True
Question
Advantages of delegation of authority would be:
Correct ANSWERS:
Prompt decision making , Opportunity to subordinates to grow and develop ,
Satisfaction to subordinates in terms of recognition
Question
A business unit must meet specific criteria, if it wants to be called an
SBU. These are
Correct ANSWERS:
Question
What does Maslow propound about the five needs ?
Correct ANSWERS:
Hierarchy
Question
Name the technique which is said to be a ploy or a future course of action.
Correct ANSWERS:
Strategy
Select The Blank
Question
________ is the ability to sense, understand and effectively apply emotion.
Correct ANSWERS:
Emotional Intelligence
Question
Who built the first practical mechanical calculator and predicted the
specialization of mental work?
Correct ANSWERS:
Charles Babbage
Match The Following
Question
Correct ANSWERS:
Management and Leadership studies
Value based management
Maharshi Institute of Management
Eighteen centres in India and Abroad
Amritanandamayi Math's centre
Dr. S.K. Chakraborty
Indian Vedanta Philosophy
Swami Budhananda
Question
Correct ANSWERS:
LIC , Oriental Insurance , General Insurance
True/False
Question
Focus on savings and high bargaining interests of the consumer is an
obstacle in retail development in India.
Correct ANSWERS:
True
Select The Blank
Question
Brands are associated with lifestyles and people's________.
Correct ANSWERS:
aspirations
Question
Management is
Correct ANSWERS:
Creative

SCDL Latest Solved Papers | Principles and Practices of Management - 24

mber 19, 2012
SCDL Exam Paper | Principles and Practices of Management - 25
This solved paper of Principles and Practices of Management of SCDL Pune has been contributed Ritu Sharma

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SCDL Paper | Principles and Practices of Management - 26
Question What type of industry is consulting
Correct ANSWERS: Knowledge
Question Which Indian pharma company has recently started an SBU?
Correct ANSWERS: Ranbaxy
Select The Blank
Question ________is a tool for corporate governance.
Correct ANSWERS: communication
Question What does control maintain between output and effort?
Correct ANSWERS: Equilibrium
True/False
Question Horizontal co-ordination takes place sideways.
Match The Following
Who is the father of the three-needs theory? McClelland
Who discovered the Expectancy theory? Vroom
What is a basic need? Food
What is an esteem need? Self-esteem
Who propounded Theory X? McGregor
Question The non-financial type of motivators would be
Correct ANSWERS: encouragement , freedom , recognition
Select The Blank
Question New companies feel that________is the most
appropriate type of alliance.
Question What is that the consultant must be able to recognise
about the client's future needs ?
Correct ANSWERS: Vision
Select The Blank
Question Learning organizations are adaptive to
their________environment
Correct ANSWERS: external
Match The Following
Vipassana Meditation
Visionary Missionary
Knowledge Worker Wisdom Worker
Tamas Rajas
Karma Destiny
Select The Blank
Question Event ________ has various ________ opportunities.
Correct ANSWERS: management
Correct ANSWERS: Career
Question Some of the public insurance companies are
Correct ANSWERS: LIC , Oriental Insurance , General Insurance
Question Fedrick Winslow Taylor's Mechanism of Scientific
Management includes
Correct ANSWERS: scientific task setting , planning the task ,
standardization of tools and equipments
Select The Blank
Question Under the principles of effective delegation, it is
said that never delegate and ________.
Correct ANSWERS: Disappear
Select The Blank
Question The higher the ________ level of the employee, the
lower the ________ satisfaction.
Correct ANSWERS: educational
Correct ANSWERS: job
Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
Select The Blank
Question ________ is the result of human limitation to the
span of management.
Correct ANSWERS: Delegation
Question Learning organizations must possess what type of
culture?
Correct ANSWERS: Learning
Select The Blank
Question A ________ faced by the retail business is the
________ aspect.
Correct ANSWERS: challenge
Correct ANSWERS: cultural
Question The different A's of the service sector are
Correct ANSWERS: acceptability , awareness , availability
Question Some of the external factors that limit control are
Correct ANSWERS: govt. policies , market changes , economic
changes
True/False
True/False
Question Service denotes physical transfer of goods.
True/False
Question For effective control, different departments should
have uniform systems of control.
Question As organizations increase their products, market
diversity etc, for what type of people does the demand increase?
Correct ANSWERS: General Managers
Question The objective in corporate governance are
Correct ANSWERS: shareholders value maximization , growth , stability
Question Name the department which plays a major role in
developing a learning organization
Correct ANSWERS: MIS
Question Communication barriers in the international
environment are
Correct ANSWERS: Loss by transmission , Loss by poor retention , Poor
listening
Question What criterion is that which the SBU must meet which
is neither too large nor too small?
Correct ANSWERS: Proper size
Select The Blank
Question Management is a creative and________process.
Correct ANSWERS: continuous
Question The old control techniques which were used through
years are
Correct ANSWERS: unity of policies , break-even analysis , budgetary
control
Select The Blank
Question Individuals have different ________ of management
categories such as democratic, ________, bureaucratic, etc.
Correct ANSWERS: styles
Correct ANSWERS: autocratic
True/False
Question Economic considerations do not affect the choice of
span.
Question How many event management companies are there in Pune?
True/False
Question Developing effective control is one of the weaknesses
of MBO
Question The summary of important trends in retailing are
Correct ANSWERS: market concentration , global players vs. local
players , non store retailing
Question Who is the father of Intelligence Quotient ?
Correct ANSWERS: Alfred Bennet
Question Research into the average Indian buying habits have
brought about the following facts
Correct ANSWERS: they prefer to pay in cash , they like to touch and
feel the merchandise , they want attention to be given to all members
of their group
Select The Blank
Question Direction is a ________ function performed by all the
managers at all levels of the organisation.
Correct ANSWERS: managerial
Question In the insurance sector the rules governing Indian
companies are
Correct ANSWERS: min. paid up capital of Rs. 1 billion , domestic
player cannot be subsidiary of foreign co. , no dealing in noninsurance
and non-life as single entity
True/False
Question Development of the retail sector requires a slow
change in our mindset.
True/False
Question Succession planning is not a function of the Board of
Directors.
True/False
Question Indian business families are still avoiding joint
ventures and tie-ups.
Question Retailing categories based on ownership arrangement
would be
Correct ANSWERS: Super Markets , Consumer Durables Stores ,
Departmental Stores

Question What criterion is that which the SBU must meet which is neither too
large nortoo small?
Correct ANSWERS: Proper size
True/False
Question Emotional distress shrinks working memory.
Question In addition to Place, Labor and Money which other internal
environment Factor influences Management?
Correct ANSWERS: Machines
True/False
Question Before 1990, Global players were allowed to enter and operate in
Indian Market.
Question Name the department which plays a major role in developing a
learning organization
Correct ANSWERS: MIS
Select The Blank
Question Span of control is also referred to as the span of ________.
Correct ANSWERS: Supervision
Select The Blank
Question Managerial function of control is the ________ and correction of
performance of various activities.
Correct ANSWERS: measurement
True/False
Question Lower level managers need EQ most.
Question Under the role of management consultant, consultant acts as a
Correct ANSWERS: Motivator , Leader , Counselor
Select The Blank
Question The concept of corporate governance has been attracting________in
India.
Correct ANSWERS: public attention
Question A business unit must meet specific criteria, if it wants to be
called an SBU. These are
Correct ANSWERS: Definable group of competitors
Question Some of the limitations of business planning are
Correct ANSWERS: Time Consuming , Expensive device , Heavy cost of planning
True/False
Question The 7 S Framework first appeared in 'The Art of Japanese
management' by Richard Pascale and Anthony Athos in 1981.
True/False
Question Management is just a list of functions.
True/False
Question According to Swami Vivekananda people have intuition or sacred
power to face difficult task.
True/False
Question Anybody can become a manager
Question In the complex new liberalized economy business families face
common problems such as
Correct ANSWERS: Unproductive labour , Falling share value , Transnational
attach
Select The Blank
Question High morale is likely to be associated with superior motivation and
low morale with ________, and a lack of drive.
Correct ANSWERS: frustration
Question This is a type of motivational technique training given to the
groups of managers themselves so that they may behave with and motivate their
subordinates better.
Correct ANSWERS: Sensitivity training
Question Advantages of SBU's are
Correct ANSWERS: Quick response to environmental changes , Increased focus on
products and market , Facilitating development of General Managers
Question The experts who dealt in Behavioral Sciences are :
Correct ANSWERS: Max Weber , Vilfredo Pareto , Elton Mayo
Match The Following
Feature of management Management is dynamic Fundamental functions of
management
Planning, organizing,
actuating and controlling
Management is an economic
organ of industrial society
Characteristic of management Management is an endeavour
to achieve the pre-determined
objectives
Planning, organizing, actuating
and controlling
Scope of management Management is an interdisciplinary
approach
Management is an endeavour
to achieve the pre-determined
objectives
True/False
Question Focus on savings and high bargaining interests of the consumer is
an obstacle in retail development in India.
Question EQ is born largely in the neurotransmitters if the brains limbic
system that governs
Correct ANSWERS: drives , impulses , feelings
Question David C Mc Celland identified three motives those are
Correct ANSWERS: Affiliation , Power , Achievement
Question Why do ethical problems result in dilemmas for managers?
Correct ANSWERS: because of the conflict between economic performance and
social performance
True/False
Question The essence of MBO is mutual consultation, mutual understanding and
selfmotivation
to work as a part of the team to achieve objectives.
Question Span of management depends upon the ability of whom?
Correct ANSWERS: Employees
Question Name the industrial activity where 'Buying, selling and exchanging
takes place'.
Correct ANSWERS: Commercial
Question The characteristics of knowledge worker would be
Correct ANSWERS: egoistic , right conscious
Question Science is a body of which type of Knowledge?
Correct ANSWERS: Organized
Select The Blank
Question Learning from mistakes is often more powerful than learning
from________.
Correct ANSWERS: Success
Select The Blank
Question A set of actions that you start with and must maintain is also
called as
________.
Correct ANSWERS: Strategy
Question What are the common challenges faced by the retail business?
Correct ANSWERS: Special mindset to develop special strategies , Coping with
the change
True/False
Question Unity of command means that employees should receive orders from
one superior only.
Select The Blank
Question To enhance emotional intelligence, ________ must refocus their
training to include the limbic system.
Correct ANSWERS: Organisations
Question The old control techniques which were used through years are
Correct ANSWERS: Unity of policies , break-even analysis , budgetary control
Question The names of the experts who have given recent contribution to
management are:
Correct ANSWERS: William Ouchi , W.Edward Deming , Peter F.Drucker
Match The Following
W.Edward Deming Introduced quality control in
Japan
Henry Fayol Referred to as 'The father of
modern management theory'
Federick W.Taylor Referred to as 'The father of
scientific management'
Vilfredo Pareto Referred to as 'The father of
the social systems approach'
to organization and
management
True/False
Question Professional management signifies separation of ownership and
management
Select The Blank
Question One of the fears family owned businesses fear is the successful
planning to the get the right person after the business ________.
Correct ANSWERS: Pioneer
Question Which of the options best describes the employment capacity of the
retailing sector? It is the
Correct ANSWERS: second largest employer after agriculture
True/False
Question Science is a body of organized knowledge.
Select The Blank
Question Costliness of the ________ is the overriding factor determining the
extent of
decentralization.
Correct ANSWERS: Decision
Question The share of services in GDP changes with the economic cycle. A
cyclical upturn would thus result in
Correct ANSWERS: Resource allocation away from the service sector

1.Question The following are the elements of control
Correct ANSWERS: authority and knowledge , guidance and direction , constraint
and restraint
Select The Blank
Question A superior should always establish a ________ control so that his
subordinates report to him periodically.
Correct ANSWERS: Feedback
Question Which type of strategies do professional managers help
organizations in
chalking out?
Correct ANSWERS: corporate
True/False
Question Deontological ethics believe that mature persons have inadequate
capacity to reason.
True/False
Question Management exists only at the top levels of the organization.
Question Name the leading ad agencies in India that have a separate event
section.
Correct ANSWERS: Vigennet , Ogilvy , Mathers
Question What would be the percentage of equity participation under the
rules
governing foreign companies?
Correct ANSWERS: 0.26
Select The Blank
Question Frederic W.Taylor's middle name is ________.
Correct ANSWERS: Winslow
Select The Blank
Question ________ means draw prior conclusions about the probables of
production, sales, profits in the future, on the basis of research.
Correct ANSWERS: Forecasting
Question Limitation of control are
Correct ANSWERS: external factors , fixing of responsibility , variation and
its causes
Question The various tools employed by the companies to improve and sustain
employee morale
Correct ANSWERS: building of responsibility , rotation of jobs , job
enrichment
Question International consultancy is said to be
Correct ANSWERS: Glamorous , Challenging , Trendy
Select The Blank
Question MBO was invented by ________.
Match The Following
Potential external
opportunities
firms
Complacency among rival
firms
BPR Business process
reengineering

TQM Total quality management
Potential internal strengths A distinctive competence Multiple Choice Single ANSWERS:
Question Who said, "Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can
perform efficiently and effectively towards the attainment of gr
Question Some of the management functions mentioned by Henry Fayol are :
Correct ANSWERS: Planning , Control , Co-ordination
True/False
Question The unorganized sector is mainly concentrated in metropolitan
cities.
Question Some managements who are very much intimated by consulting firms,
what are they likely to loose
Correct ANSWERS: Confidence
Select The Blank
Question ________ provide all types of help required to make the business
more
efficient and profitable.
Correct ANSWERS: Consultants
True/False
Question Demand forecast is one of the popular forecasts.
True/False
Question Communication is a composite (a) information given and received (b)
a
listening effort by some of them involved.
Question Some tips for improving written communication would be
Correct ANSWERS: Avoid unnecessary words , Use simple words and phrases , Use
short and
familiar words
True/False
Question The theory of Bureaucracy was first propounded by Henry L.Gantt.
Question In which type of income class, does the insurance sector have to
face the
Question The different kinds of relationships for selecting the span of
control would
be :
Correct ANSWERS: One to one , Cross relationship , Direct group
Question Management is said to be the combination of three factors, arts,
science
and the third is
Correct ANSWERS: profession
Correct ANSWERS: Assignment is clarified , The subordinates are allowed to
participate ,
Question The fundamental objective of corporate governance is essentially
Correct ANSWERS: enhancement of long term shareholder value
True/False
Question Policy is supposed to be immutable, unchanging and eternal.
Question A procedure has the following advantages
Correct ANSWERS: ensures uniformity of action , increases co-ordination ,
provides good
standard for the manage
True/False
Question Management is always defined as dynamic, universal, ever-changing
subject.
Question Under principle of effective communication what should be fully
understood by all concerned.
Correct ANSWERS: tasks , policies , responsibilities
Question One of the popular forecast is
Correct ANSWERS: Demand
Match The Following
Kautilya Conception of administration
and management
Swami Vivekananda Political, Social and
Economic Management of
state
Samartha Ramdas Setting goals and
accomplishing it.
King Akbar Creator of social progress
and prosperity
Select The Blank
Question Costliness of the ________ is the overriding factor determining the
extent
of decentralization.
Correct ANSWERS: Decision
Question What is essential for the management to get things done in the
organization?
Correct ANSWERS: Delegation
True/False
Question Indian companies because of confused status have lacked
selfconfidence.
Select The Blank
Question Charles Babbage built the first prototype of modern ________.
Correct ANSWERS: Computers
Select The Blank
Question Consultants must conduct diagnosis to redefine ________.
Correct ANSWERS: Problem
True/False
Question Lower level managers need EQ most.
Question Companies seeking to improve have taken a plethora of initiatives
such as
Correct ANSWERS: TQM
Question Some of the limitations of business planning are
Correct ANSWERS: Time Consuming , Expensive device , Heavy cost of planning
Select The Blank
Question Events are occurrences designed for ________ interests.
Correct ANSWERS: marketing
Select The Blank
Question Positive motivation makes people willing to do their work in the
best way
they can and improve their ________.
Correct ANSWERS: performance
Question To which practice is the term "corporate governance" given?
Correct ANSWERS: Management
Select The Blank
Question Under the types of motivators, non-financial motivators are
encouragement, freedom ________.
Correct ANSWERS: recognition

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1.Q.Management is always defined as dynamic, universal, ever-changing subject.Ans:true

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