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Project Management
Definition
Project Management is the
application of knowledge, skills,
tools, and techniques to project
activities in order to meet or exceed
stakeholder needs and expectations
from a project[and] invariably
involves balancing competing
demands among scope, time, cost,
and quality and stakeholders with
differing needs and expectations.
Project Management Body of
Knowledge (The PMBOK Guide)
Initiating Processes
VISUALIZE
Preliminary
Go/No-Go
Decision
No
Exit
Process
Planning Processes
PLAN
Yes
Continue
to Plan
Final
Go/No-Go
Decision
No
Exit
Process
Executing and
Controlling Processes
IMPLEMENT
Yes
Final
Approval
Closing and
Evaluating Processes
CLOSE
VISUALIZE
Initiating Processes
VISUALIZE
Planning Processes
PLAN
Executing and
Controlling Processes
IMPLEMENT
Begin With the End in Mind is
based on the principle that all things
are created twice. Theres a mental
or first creation, and a physical or
second creation to all things.
Stephen R. Covey,
The 7 Habits of Highly
Effective People
Closing and
Evaluating Processes
CLOSE
Thought-Mapping
Examples
Values Map
VALUES MAP
My
Values
Key-Stakeholder
Interview Tool
Desired Results
Priority
desired results
Specific
Is the vision statement clear and specific?
Measurable
Does it provide a quantifiable or identifiable standard
against which to measure results?
Achievable
Is the project realistically doable in terms of time and
resources?
Relevant
Does the project reflect the organizations (or your
personal) mission, vision, and values and strategic
initiatives?
Time-dimensioned
Is the project deadline clear and specific?
VISUALIZE
PROJECT INITIATION
(Includes Vision Statement)
Project Title: ____________________________________
Start Date: ______________________________________
VISION STATEMENT
PURPOSE _______________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
DESCRIPTION __________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
DESIRED RESULTS ________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
Prioritize the desired results from highest to lowest.
Priority
APPROVALS
Preliminary approval (executive sponsor, key stakeholders) to proceed to the Plan stage. This needs to be completed
for every project.
Signature: _______________________________________
Date: _______________________________________________
Signature: _______________________________________
Date: _______________________________________________
Signature: _______________________________________
Date: _______________________________________________
VISUALIZE - SUMMARY
Your Organization
Are there any other
questions unique to
your organization that
you should ask your key
stakeholders?
How does this project fit with my current
performance review goals?
How would you access the impact to
associates when this project is launched?
Do I need to consider other projects,
initiatives, and the potential impact on
resources?
What will be your involvement in this
project?
How would you like to be updated?
Who else should be in the update loop?
How and how often?
Should this project be delayed for any
reason?
Whats the confidentiality level of this
project?
What possible outside factors might effect
the deadline or the timeline?
Who can I call on as a subject-matter expert
on this project?
Will this project change the way we operate
here? If so, how?
Have you identified other potential team
members?
Are there any legal or regulatory issues?
Is there a SOX project?
Is the timeline set in stone?
Is there a set budget in mind?
What might be the impact of this project
upon our public image/brand?
PLAN
Initiating Processes
VISUALIZE
Planning Processes
PLAN
Executing and
Controlling Processes
IMPLEMENT
I have always thought that
one man of tolerable abilities
may work great changes, and
accomplish great affairs among
mankind, if he first forms a
good plan, and, cutting off all
amusements or other employments
that would divert his attention,
makes the execution of that same
plan his sole study and business.
Closing and
Evaluating Processes
CLOSE
Benjamin Franklin,
Autobiography
Quality/scope
Time
Cost
10
Very unlikely
Somewhat unlikely
Neutral
Somewhat likely
Very likely
Risk-Level Scale
Add the risk level and the probability to determine the
total risk level.
Risk ______ + Probability ______ = _______ Total Risk
ManagE Hotspots
To manage a hotspot, answer the following questions:
1. How can we avoid the hotspot?
2. If we cant avoid it, what is our contingency plan
to manage the risk?
3. Who is responsible for managing this hotspot?
11
Performance
Specifications
Use this space to identify
and prioritize the triple
constraint of quality/
scope, time, and cost.
Hotspots
PROJECT PLANNING
PROJECT PLANNING TOOL
Project Name: ____________________________________________________________________________________________
Start Date: _____________________
Target Finish: __________________
Actual Finish: _____________________
Prioritize performance specifications (quality/scope, time, and cost) for this project.
1. _______________________________________________________________________________________________________
2. _______________________________________________________________________________________________________
3. _______________________________________________________________________________________________________
Hotspots
List potential hotspots defi ned by key team members. Use the scale to identify the risk level of each hotspot: 1. Causes
minor adjustments. 2. Sacrifices the lowest-priority performance factor. 3. Sacrifices the medium-priority performance
factor. 4. Sacrifices the highest-priority performance factor. 5. Causes total failure.
Hotspot
Risk Level
Impact Level
1
Probability Level
1
TOTAL:
Impact Level
1
Probability Level
1
TOTAL:
Impact Level
1
Probability Level
1
TOTAL:
Impact Level
1
Probability Level
1
TOTAL:
Impact Level
1
Probability Level
1
TOTAL:
12
Managing Hotspots
MANAGING HOTSPOTS
Refer to the risk levels you identified above and, for each hotspot, identify the following:
a. How can you avoid the hotspot?
b. If you cant avoid it, what is the contingency plan to reduce the risk?
c. Who is responsible for managing this hotspot?
Responsibility
Project Pieces
Project Pieces: Map and sequence the major and minor pieces of this project.
13
3.1
3.3
3.2
14
PROJECT TIMETABLE
PLAN - STEPS 47
15
PLAN - SUMMARY
Questions for
Decision Point 2
16
IMPLEMENT
Initiating Processes
VISUALIZE
Planning Processes
PLAN
Executing and
Controlling Processes
IMPLEMENT
Closing and
Evaluating Processes
CLOSE
Ari Kiev
17
IMPLEMENT - TIME-ACTIVATETM
Time-Activate
projects into
your Prioritized
Daily Task List.
Schedule or
block appoint
ment time for
work on key
projects.
18
IMPLEMENT - TIME-ACTIVATETM
Schedule Monthly
19
Meeting Types
Guidelines for
Project Meetings
1.
2.
3.
4.
MEETING PLANNER
September 10
Date Scheduled: ___________________________________________________________________________________________
Trade Show Review Meeting
Meeting Title: ____________________________________________________________________________________________
Review project progress
Meeting Purpose: _________________________________________________________________________________________
Review and update project progress as needed
Desired Results: ___________________________________________________________________________________________
Kinseys office
Location: _________________________________________________________________________________________________
Scheduled Time: ___________________
Actual Time: ___________________
Meeting Cost: __________________
8:00
9:00
1 hr.
8:00
9:00
1 hr.
Start: ________
Stop: _________
Total: _________
Start: ________
Stop: ________
Total: _________
Meeting Method: ____________________________________
Meeting Type: ___________________________________
Facilitator: __________________________________________
Recorder: _______________________________________
Group Leader: _______________________________________
Time Keeper: ____________________________________
_________________________________________________
Group Members to Attend
1.
2.
3.
4.
5.
6.
7.
8.
9.
Total
Kinsey W.
_______________________________________________________________________________________________________
Lauren B.
_______________________________________________________________________________________________________
Katherine W.
_______________________________________________________________________________________________________
Judy B.
_______________________________________________________________________________________________________
Lynne S.
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
Items to Be Discussed
Seq. #
1
Current progress
1. _______________________________________________________________________________________________________
3
Discuss hotspots
2. _______________________________________________________________________________________________________
2
Review timeline with team
3. _______________________________________________________________________________________________________
5
Check available resources with Lynne
4. _______________________________________________________________________________________________________
5. _______________________________________________________________________________________________________
6. _______________________________________________________________________________________________________
7. _______________________________________________________________________________________________________
8. _______________________________________________________________________________________________________
9. _______________________________________________________________________________________________________
10. ______________________________________________________________________________________________________
11. ______________________________________________________________________________________________________
12. ______________________________________________________________________________________________________
13. ______________________________________________________________________________________________________
14. ______________________________________________________________________________________________________
15. ______________________________________________________________________________________________________
16. ______________________________________________________________________________________________________
17. _______________________________________________________________________________________________________
18. ______________________________________________________________________________________________________
19. ______________________________________________________________________________________________________
20
Conduct regularly
scheduled review
meetings.
Review the
meeting agenda:
1.
2.
3.
4.
5.
MEETING PLANNER
Material and Preparation Needed (Number each item.)
Person Responsible
Lauren
Lauren
Delegated Tasks
Person Responsible
Kinsey
Kinsey
Kinsey/Lisa
Meeting Notes
Kinseys team will tape live narrator on 9/25.
Kinseys team will record voice-overs on 9/27.
Understands our timeline and will deliver tape by 10/12.
21
CHANGE REQUEST
PROJECT CHANGE REQUEST
Complete this tool if the change meets one or more of the following criteria:
The change is estimated to cost more than _____________________________ (fi ll in).
The change moves the schedule by more than ________________________ % (fill in).
The change alters the original project vision statement.
Describe the proposed project change: _______________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
List the reasons for the proposed change: _____________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
Identify how the change will affect the following project elements:
Project Schedule: ______________________________________________________________________________________
Cost: _________________________________________________________________________________________________
Resource s: ____________________________________________________________________________________________
Does the change affect the original project vision statement? If yes, how? _________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
Describe the effect on the project if this change is not made: ____________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
Date: __________________________
22
IMPLEMENT
QUESTIONS TO ASK
Am I holding regular and effective review
meetings?
Is my delegation absolutely clear?
Have I been Time-Activating my tasks?
Am I on track according to the Project Vision
Statement?
23
CLOSE
Close
The Project Is Complete When The
expectations Have Been met.
Initiating Processes
remember
This thing is supposed to end.
VISUALIZE
Planning Processes
PLAN
Executing and
Controlling Processes
IMPLEMENT
Closing and
Evaluating Processes
CLOSE
G. Lynne Snead
24
CLOSE
PROJECT EVALUATION
Project Title: _______________________________________________________________________________________
Project Manager:____________________________________________________________________________________
Project Start Date: _______________________________________Finish Date: __________________________________
On a scale of 1 to 5, rate the following areas to describe your project.
1. Very poor
2. Poor
3. Average
VISUALIZE
4. Good
5. Very good
RATING
Enter a number value from 1 to 5 here.
1.
2.
3.
4.
Total:
PLAN
1.
2.
3.
4.
5.
6.
FUTURE
RATING
A
Vital
Total:
IMPLEMENT
1.
2.
3.
4.
5.
6.
RATING
Important
Optional
Worthless
25
APPENDIX
Resources
SUGGESTED READINGS
Covey, Stephen R.
Principle-Centered Leadership, 1992.
The 7 Habits of Highly Effective People, 2004.
Garton, Colleen and Erika McCullah
Fundamentals of Technology Project Management, 2005.
Gido, Jack and James P. Clements
Success Project Management (with Microsoft Project 2003, 120-day version), 2005.
Herrmann, Ned
Creative Brain, 1989.
The Whole-Brain Business Book, 1996.
Project-Management Institute
A Guide to the Project Management Body of Knowledge
(PMBOK Guides), Third Edition, 2004.
Portny, Stanley E.
Project Management for Dummies.
Smith, Hyrum W.
The 10 Natural Laws of Successful Time and Life Management: Proven Strategies for
Increased Productivity and Inner Peace, 1994.
Snead, G. Lynne, and Joyce Wycoff
To Do, Doing, Done: A Creative Approach to Managing Projects and Effectively
Finishing What Matters Most, 1997.
Verzuh, Eric
The Fast-Forward MBA in Project Management, Second Edition, 2005.
Wycoff, Joyce
Mindmapping: Your Personal Guide to Exploring Creativity and Problem Solving, 1991.
26
Desired Results
Priority
PROJECT INITIATION
(Includes Vision Statement)
Project Title: ____________________________________
Start Date: ______________________________________
VISION STATEMENT
PURPOSE _______________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
DESCRIPTION __________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
DESIRED RESULTS ________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
Prioritize the desired results from highest to lowest.
Priority
APPROVALS
Preliminary approval (executive sponsor, key stakeholders) to proceed to the Plan stage. This needs to be completed
for every project.
Signature: _______________________________________
Date: _______________________________________________
Signature: _______________________________________
Date: _______________________________________________
Signature: _______________________________________
Date: _______________________________________________
PROJECT PLANNING
PROJECT PLANNING TOOL
Project Name: ____________________________________________________________________________________________
Start Date: _____________________
Target Finish: __________________
Actual Finish: _____________________
Prioritize performance specifications (quality/scope, time, and cost) for this project.
1. _______________________________________________________________________________________________________
2. _______________________________________________________________________________________________________
3. _______________________________________________________________________________________________________
Hotspots
List potential hotspots defined by key team members. Use the scale to identify the risk level of each hotspot: 1. Causes
minor adjustments. 2. Sacrifices the lowest-priority performance factor. 3. Sacrifices the medium-priority performance
factor. 4. Sacrifices the highest-priority performance factor. 5. Causes total failure.
Hotspot
Risk Level
Impact Level
1
Probability Level
1
TOTAL:
Impact Level
1
Probability Level
1
TOTAL:
Impact Level
1
Probability Level
1
TOTAL:
Impact Level
1
Probability Level
1
TOTAL:
Impact Level
1
Probability Level
1
TOTAL:
MANAGING HOTSPOTS
Refer to the risk levels you identified above and, for each hotspot, identify the following:
a. How can you avoid the hotspot?
b. If you cant avoid it, what is the contingency plan to reduce the risk?
c. Who is responsible for managing this hotspot?
Project Pieces: Map and sequence the major and minor pieces of this project.
Responsibility
PROJECT TIMETABLE
MEETING PLANNER
Date Scheduled: ___________________________________________________________________________________________
Meeting Title: ____________________________________________________________________________________________
Meeting Purpose: _________________________________________________________________________________________
Desired Results: ___________________________________________________________________________________________
Location: _________________________________________________________________________________________________
Scheduled Time: ___________________
Actual Time: ___________________
Meeting Cost: __________________
Start: ________
Stop: _________
Total: _________
Start: ________
Stop: ________
Total: _________
Meeting Method: ____________________________________
Meeting Type: ___________________________________
Facilitator: __________________________________________
Recorder: _______________________________________
Group Leader: _______________________________________
Time Keeper: ____________________________________
_________________________________________________
1.
2.
3.
4.
5.
6.
7.
8.
9.
Total
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
_______________________________________________________________________________________________________
Items to Be Discussed
Seq. #
1. _______________________________________________________________________________________________________
2. _______________________________________________________________________________________________________
3. _______________________________________________________________________________________________________
4. _______________________________________________________________________________________________________
5. _______________________________________________________________________________________________________
6. _______________________________________________________________________________________________________
7. _______________________________________________________________________________________________________
8. _______________________________________________________________________________________________________
9. _______________________________________________________________________________________________________
10. ______________________________________________________________________________________________________
11. ______________________________________________________________________________________________________
12. ______________________________________________________________________________________________________
13. ______________________________________________________________________________________________________
14. ______________________________________________________________________________________________________
15. ______________________________________________________________________________________________________
16. ______________________________________________________________________________________________________
17. _______________________________________________________________________________________________________
18. ______________________________________________________________________________________________________
19. ______________________________________________________________________________________________________
MEETING PLANNER
Material and Preparation Needed (Number each item.)
Person Responsible
Delegated Tasks
Person Responsible
Meeting Notes
CHANGE REQUEST
PROJECT CHANGE REQUEST
Complete this tool if the change meets one or more of the following criteria:
The change is estimated to cost more than _____________________________ (fi ll in).
The change moves the schedule by more than ________________________ % (fill in).
The change alters the original project vision statement.
Describe the proposed project change: _______________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
List the reasons for the proposed change: _____________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
Identify how the change will affect the following project elements:
Project Schedule: ______________________________________________________________________________________
Cost: _________________________________________________________________________________________________
Resource s: ____________________________________________________________________________________________
Does the change affect the original project vision statement? If yes, how? _________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
Describe the effect on the project if this change is not made: ____________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
Date: __________________________
PROJECT EVALUATION
Project Title: _______________________________________________________________________________________
Project Manager:____________________________________________________________________________________
Project Start Date: _______________________________________Finish Date: __________________________________
On a scale of 1 to 5, rate the following areas to describe your project.
1. Very poor
2. Poor
3. Average
VISUALIZE
4. Good
5. Very good
RATING
Enter a number value from 1 to 5 here.
1.
2.
3.
4.
PLAN
1.
2.
3.
4.
5.
6.
RATING
IMPLEMENT
1.
2.
3.
4.
5.
6.
RATING
CLOSE
RATING
1.
2.
3.
4.
A
Vital
Important
Optional
Worthless
FUTURE
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