New ways to transfer credit

1. Send an SMS to 1500

o First way (new)
Sender:
Send an SMS to 1500 including *133* the recipient's number *the credit amount#
Recipient:
After receiving an SMS confirming the credit transaction, the recipient must send an SMS to
1500 including: *133*ID number#
o Second way
Send an SMS to 1500 including: *133* the recipient's number *the credit amount*the recipient's
ID number#
2. USSD its working
o First way (new)
Sender:
Enter *133*the recipient's number*the credit amount # then press call.
Recipient:
After receiving an SMS confirming the credit transaction, the recipient must send an SMS to
1500 including *133*ID number#
o Second way:
Sender:
Enter *133*the recipient's number*the credit amount # then press call.
1. You will receive an SMS requesting you to enter the recipient's number.
2. After completing Step 1, you will receive an SMS requesting you to enter the amount you wish to
transfer.


When a credit is transferred to your mobile number, it does not increase the validity of your number
To inquire about your number validity dial *166# call button





Collect Call




A Jawal, Sawa or Lana customer can accept to pay for call charges as follows:
o When receiving a call through the Collect Call service, the number will be displayed on your screen
o When you answer, you will hear a voice message asking you to either accept the charges by pressing
* or reject them by pressing #.

If you receive a call from a number on your acceptance list, the caller's number will be displayed on your
screen and you will hear a voice message informing you that you'll be immediately charged for the call.


Jawal, Sawa, and Lana customers can choose the language they prefer as follows:




Call Me
Enter the following (from left to right) then press call button: *177*mobile No#.






Operation Dial Example
To make a call *199* mobile number # *199*050532999#
To add a specific number to the acceptance list *199*2* mobile number #
*199*1*
050532999#
To cancel a specific number from the acceptance list *199*2* mobile number #
*199*2*
050532999#
To display the numbers in your acceptance list *199*3# -
Language Jawal customers Sawa and Lana customers
Arabic Send 1 as SMS to 800899 Call *140*1#
English Send 2 as SMS to 800899 Call *140*2#
Prepaid offers


SAWA brings to you the best offers to enjoy communication with your beloved once through daily, weekly
packages with the best prices.
Offer
duration
Price On-net calls* On-net SMS* Internet Send
1 Day SR 7 Free Free 200MB 7001 to 902
1 Week SR 29 Free Free 1GB 7002 to 902
1 Month SR 89 Free N/A N/A 7004 to 902

Fair Usage Policy Applies
FAQ for the monthly offer
What is the offer and what does it include?
With this offer you can make free calls for one month within the STC network when you subscribe for only
SR 89 per month.
Does the offer include Internet data or SMS?
The offer is only valid for calls within the STC network.
How can I subscribe to this offer?
Simply send an SMS with the code 7004 to 902.
Does the offer include calls outside the network?
The offer does not include calls outside the STC network or international calls.
How will I be charged for calls made within the STC network and how for off-net calls?
For calls within the STC network you will be charged per second and for off-net and international calls
you'll be charged per minute.
How can I make sure that I'll receive the offer after I sent the subscription message?
A message will be sent to you confirming that the system received your request successfully. The SMS
will be as follows: "Dear customer: your request to activate the monthly Unlimited Calls offer has been
successfully processed. We hope our services meet your expectations."