STRESSORS AND STRESS MANAGEMENT IN THE CLINICAL SETTING IDENTIFIED BY LEVEL III BACHELOR OF SCIENCE IN NURSING STUDENTS
A Research Presented To The Faculty and Staff Of The Medical Colleges of Northern Philippines
In Partial Fulfilment of the Requirements in Nursing Research
By: Sheena Mae B. Acoba Roberto V. Alonzo Riva Tiara Clarisse T. Aranas Philip D. Simangan William P. Apostol Maryrose R. Vinarao Margie G. Cunanan Jolly Dave M. Ancheta Denice Fayne A. Tahiyam Daphne Kae B. Madriaga Catherine U. Mendoza Caroline D. Uy Carmen Agnes G. Miguel
CHAPTER I: INTRODUCTION All human beings are part of a greater whole. When one person is affected, all of humanity is affected. These effects can be either positive or negative. Nursing is a profession that understands holism and looks at individuals holistically. As caregivers, it is essential for nurses to care for themselves in order to give fully to those they serve. Unmanaged stress can adversely affect the caring process. Students of nursing appear to experience an increased level of stress. Management of stress is a tool that is invaluable to the profession of nursing. According to Pryjmachuk (as cited in American Holistic Nurses Association [AHNA], one third of nursing students experience stress severe enough to induce mental health problems such as anxiety and depression. Although this has been the trend, it does not need to continue. In a more specific perspective of stress and stressors, Hamaideh noted that university students are prone to stressors due tithe transitional nature of university life. Based on a national study of more than 300,000 freshmen at more than 500 colleges and universities in the America by Santrock, todays college students experience more stress and are more depressed than in the past because of the growing expectations from them such as the pressure to succeed, finding employment after graduation and achieving a sense of financial stability. Universities offer numerous programs to study and one of the most stressful programs offered is the nursing course as stated by Comeau. In the nursing curriculum according to Snell, students invest longer hours and have greater emotional demands than most other students. Other than the usual stress, such as paper works, tests, exams, final grades, class environment, professors and competition, nursing students experience clinical-related stress such as constantly having to deal with patients pain, anxiety and death, as well as giving emotional support to patients families and even the disruption of the circadian rhythms in effect of shift work (Gross, 2007). High levels of stress are believed to affect students health as well as their academic performance that is why issues on stress should be managed. Generally, people handle stress through coping as constantly changing cognitive and behavioural efforts to manage external and/or internal demands that are appraised as taxing or exceeding the resources of the person. Comeau suggested that to achieve an effective nursing program, stress management workshops should be provided during the academic year, adding that implementing techniques to cope with stress in a nursing program has an effect on retention and performance. Key benefits of learning stress coping techniques as nursing students include the promotion of these tools among clients during hospital exposure as well as in the future practice of the profession thus contributing to the care of their clients. Because nursing students experience much stress, an ever growing body of literature regarding the stresses of nursing supports the need to include stress management education in curricula, Nursing curricula is filled with the necessary elements of preparing competent nurses. This presents the challenge of including yet another component into nursing curriculum. Although this is a challenge, over-coming this challenge is a must. The need for stress management techniques for nursing students is necessary to prevent burnout and also to prevent nurses from leaving the profession. The stress that nursing students carry can only be of harm to the profession in the long-term. Being part of the population of modern nursing students and recognizing the prevalence of stressors in the nursing program, the researchers, through this study, aim to identify the stressors that significantly affect the third year nursing students of Medical colleges of Northern Philippines in the clinical setting. Furthermore, the study seeks to determine if these stressors have a positive or negative effect in the academic pursuit of the respondents in the nursing course. With the identification of the stressors that are taxing to the nursing students, administrators may be given insight to the plight of the students. Appropriate interventions or modifications may then be done to address the issue thus promoting a better learning environment, an essential factor for improvement in the students learning and performance. STATEMENT OF THE PROBLEM
Nursing students experience different levels of stress. According to Beddoe & Murphy, nursing students report very high stress levels that are at times higher than those of students in other health professions. Nursing students have attributed stress to academic and interpersonal circumstances. This stress may affect performance and ability to care for patients and self.
This study sought to identify the stressors and how they manage such perceived by the Level III Bachelor of Science in Nursing (BSN) Students in the clinical setting; specifically it pursued the following objectives:
1. To determine the profile of the respondents in terms of age and gender; 2. To determine and rank the identified stressors in the clinical setting; 3. To identify the stress management utilized by the respondents to stressors; 4. To determine whether the stressors are perceived by the respondents as challenges or threats; and 4. To determine if there is a significant difference on the identified stressors and stress management by the respondents when grouped according to their profile.
HYPOTHESIS There is no significant difference on the identified stressors and stress management by the respondents when grouped according to their profile. SIGNIFICANCE OF THE STUDY The findings of the investigation would be beneficial to the following:
The researchers, conducting this kind of study will bring a learning experience for them. It will hand them the pulse of the Level III nursing students when it comes to managing their stress during their clinical exposures, which was hardly known without survey. The nursing students, who may acquire greater insights of the stressors and challenges they may encounter during exposure on clinical areas. This knowledge will give them better and wider perspective about their profession and aid them in enhancing their coping abilities and self-confidence. The Clinical Instructors, the findings may provide them understanding why nursing students behave like they do. This study will also provide them hints of what remedial measures they need to institute to lessen the learning difficulties of their students while undergoing clinical exposure. Furthermore, it will eventually help them to build a better relationship with the students, promote educational growth and improve human and public relations with the identified clinical area of operation. With the result of the study, the The School Administrators and Faculty will become more aware of the sources of stress of the students in the clinical setting and thereby have a significant basis to come up with appropriate interventions to properly manage the stress experienced by the students thus promoting better performance. It also gives them the chance to improve the quality of nursing education for the benefit of the students and the institution as well. The parents: this study will give insights to the parents about the stressors encountered by their child and to prepare them or strengthen them by providing emotional and moral support or in any ways that will help them to cope.
The study will provide the future researchers baseline data as they conduct further investigations on the stressors that nursing students encounter. SCOPE AND LIMITATION OF THE STUDY
This study is entitled Stressors and Stress Management in the Clinical Setting Identified by Level III Bachelor of Science in Nursing Students. The study focuses on stressors as perceived by nursing students in the clinical setting. Stressors from other aspects such as from the academic/classroom setting or from interpersonal relationships (family or peer-related) were not considered in the study. The respondents are the third year or Level III nursing students officially enrolled in the second semester of school year 2012-2013 at the Medical Colleges of Northern Philippines.
DEFINITION OF TERMS
To convey clearly the meaning of the words used in the study, the researchers defined the terms used operationally, as follows:
Clinical Setting- pertains to the hospital setting wherein students apply and practice what they have learned in terms of rendering nursing services and focusing on the holistic being of the patient.
Clinical Instructors- refer to the person who impart knowledge and skills to students
Related Learning Experience- refers to exposure of the nursing students in different hospital wards or areas as well as in different types of hospital services in order to broaden learning while undergoing Related Learning Experience program by the institution
Coping Mechanism- refers to the adaptation to stress events during and
Stress Management- refers to the act or art of managing the whole system of care and treatment of the respondents during and after stress
Nursing Students- refer to the students enrolled in nursing course
Medical Colleges of Northern Philippines is a college that provides instructional training in some health allied courses like Bachelor of Science in Nursing in Peablanca, Cagayan.
Stressors- pertains to factors affecting the performances of the nursing students CHAPTER II REVIEW OF RELATED LITERATURE Significant information on previous research related to the stress in clinical setting is included in the review of the literature. Within the context of the clinical learning environment, what is known about stress, stressors and stress management in relation to clinical setting from research studies is discussed and analyzed. Related research on the variables of age and gender is presented. As a result of this study on how nursing students manage their stress in the clinical setting, unique insights into the dynamics of this relationship may be gained.
FOREIGN LITERATURE AND STUDIES
Stress is a disruptive condition that occurs in response to adverse influences from the internal or external environments. (p. 78). It is a state produced by a change in the environment that is perceived as challenging, threatening or damaging to a persons dynamic balance or equilibrium. The change or stimulus that evokes this state is a stressor. The nature of stressor is variable; an event or change that is stressful for one person may not be stressful for another, and an event that produces stress at one time and place may not do so at another time or place. A person appraises and copes with changing situations. The desired goal is adaptation or adjustment to the change so that the person is again in equilibrium and has the energy and ability to meet new demands. This is the process of coping with the stress, a compensatory process that has physiologic and psychological components. (p.79) Anxiety, frustration, anger and feelings of inadequacy, helplessness or powerlessness are emotions often associated with stress (p.91). After recognizing a stressor, a person consciously or unconsciously reacts to manage a situation. The physiologic response to a stressor, whether physical or psychological, is a protective and adaptive mechanism to maintain homeostatic balance of the body. When stress response occurs, it activates a series of neurologic and hormonal processes within the brain and the body systems. The duration and intensity of the stress can cause both short-term and long- term effects. A stressor can disrupt homeostasis to the point where adaptation to the stressor fails and a disease process results (p.81). (Smeltzer,S.C.,et.al.2010) Kozier, B., et. al.(2008) defined Stress as a condition in which the person experiences changes in the normal balanced state. A Stressor is any event or stimulus that causes an individual to experience stress. When a person faces stressors, responses are referred to as coping strategies, coping responses or coping mechanisms. There are many sources of stressors: internal Stressors (originate within a person such as infection or feelings of depression), External Stressors (from outside the individual such as death in the family or pressure from peers), Developmental Stressors (occur at a predictable time throughout an individuals life like retirement or reduced income in older adults) and Situational Stressors (unpredictable and may occur at any time during life like marriage or illness). Stress can have physical, emotional, intellectual, social and spiritual consequences. Usually the effects are mixed, because stress affects the whole person. Physically, stress can threaten a persons physiologic homeostasis. Emotionally, it can produce negative or nonconstructive feelings about the self. Intellectually, stress can influence a persons perceptual and problem-solving abilities. Socially, stress can alter a persons relationships with others. Spiritually, stress can challenge ones belief and values. Rebecca J. Frey (2009) said that the stress in humans result from interactions between persons and their environment that are perceives ad straining or exceeding their adaptive capacities and threatening their well-being. The element of perception indicates that human Stress Response reflects differences in personality, as well as differences in physical strength or general health. Risk factors for stress-related illnesses are a mix of personal, interpersonal and social variables. These factors include lack or loss of control over ones physical environment and lack or loss of social support networks. People who are dependent on others (e.g. children or the elderly) or who are socially disadvantaged (because of race, gender, and educational level or similar factors) are at greater risk of developing stress-related illnesses. Other risk factors include feeling of helplessness, hopelessness, extreme fear, anger, and cynicism or distrust of others. Walter Canon (2009) said that the human body reacts either positively or negatively to as stress facto producing two kinds of possible reactions. When the human body tries to flee from stressful situation, negative reaction is exhibited. Positive reaction comes about when the body makes the principle of homeostasis apply to overcome stressful situation which is known as Adaptation or Coping. He advocated that while the concepts of stress are absolute fact, its presence and intensely receptions are relative in accordance with the physical and psychological make-up of the individual. All people, therefore, experience stress but the way stress is present and is handles by each individual is unique for each other. A little difficulty is hardly felt by another. Stress can be defined as the brains response to any demand. Many things can trigger this response, including change. Changes can be positive or negative, as well as real or perceived. They may be recurring, short-term, or long-term and may include things like commuting to and from school or work every day, travelling for a yearly vacation, or moving to another home. Changes can be mild and relatively harmless, such as winning a race, watching a scary movie, or riding a rollercoaster. Not all stress is bad. All animals have a stress response, which can be life-saving in some situations. When you face a dangerous situation, the pulse quickens, a person breathes faster, muscles tense, the brain uses more oxygen and increases activityall functions aimed at survival. In the short term, it can even boost the immune system. However, with chronic stress, those same nerve chemicals that are life-saving in short bursts can suppress functions that arent needed for immediate survival. The immunity is lowered and the digestive, excretory, and reproductive systems stop working normally. Once the threat has passed, other body systems act to restore normal functioning. Problems occur if the stress response goes on too long, such as when the source of stress is constant, or if the response continues after the danger has subsided. (http://www.nimh.nih.gov, 2012)
Stressors in Clinical Settings
A multitude of factors has been linked to students experiences of stress and anxiety in a clinical setting. Themes that emerged from a review of the literature include: a) interpersonal relationships with nursing staff and the socialization process; b) relationships with medical staff, c) relationships with clinical teachers; d) feelings of incompetence and inadequacy; e) a lack of knowledge needed to perform clinical procedures; and e) the fear of making mistakes and possibly harming patients. Besides the stressors related directly to the clinical setting, students are often dealing with life events outside nursing which may lead to psychological stress (Watson, Gardiner, Hogston, Gibson, Stimpson, Wrate and Deary, 2008). In addition, as theories discussed above suggest, personal traits also influence how the person perceives stressful situations and how they cope with it.
Relationships with nursing staff and socialization process
Development of professional relations with staff members is part of the socialization process. In the literature review, students identified interpersonal encounters as a source of stress, especially when students did not feel welcomed or supported by nursing staff. This in turn often led to poor learning outcomes. Nursing students evaluated their clinical experience as negative when nursing staff was not interested in mentoring (Papp, Markkanen and Von Bonsdorffif ; 2009). Other research studies found that nursing students often had difficulty coping with unhelpful staff and being ignored by them (Melincavage, 2008). Melincavage discovered that students felt anxious when staff nurses were inconsiderate of students inexperience, which in turn influenced students feeling of incompetence. In LaFaucis (2009) study, nursing students reported that being treated as a nuisance by cranky and non-responsive staff nurses hindered their learning experiences. In a qualitative study by Shipton (2010), nursing students described some of the actions and attitudes of nursing staff as stressful, and nurses were described as nasty, not wanting to be bothered or demeaning (p. 246). The nursing students in one study (Levett-Jones, Lathlea, Higgins & McMillan; 2009) described nursing staff as unfriendly, hostile, indifferent, unreceptive, and unapproachable. Their feelings of inclusion/exclusion affected directly their sense of belongingness and subsequently increased their anxiety, capacity and motivation to learn. In a qualitative research study by Gibbons, Dempster and Moutray (2007), many nursing students had a feeling of being criticized rather than supported by nurses on the unit (p. 286). They felt that nurses focused more on students weaknesses (or what they did not do) rather than on their strengths. In some studies, students felt stressed when nurses had unrealistic expectations of their clinical abilities ( Melincavage, 2008). As students often change their clinical settings, many find that the unfamiliarity of clinical setting is stressful (Kim, 2008). It stressed the importance of fitting in and learning the rules of the wards. They identified the transient nature of their experiences as a source of stress. There are numerous studies which report positive outcomes when students develop good relationships with nursing staff. Chesser-Smyth (2007) reported factors identified by students which contributed to their increased confidence level, increased self esteem, and decreased anxiety which subsequently facilitated their learning. These were: acquisition of knowledge; receptive, respectful and supportive staff; and feeling as part of the team which all gave indication that successful socialization process facilitated learning in clinical. In the study by Levett-Jones et al. (2009) nursing students reported that when they felt welcomed by nursing staff it motivated them to learn. In the study by Papp et al. (2010) nursing students felt appreciated when students felt to be a part of the nursing care team. In addition to contending with exams, grades, long hours of studying, work, family and other personal commitments you are also faced with the challenges of clinical practice. Clinical practice has been identified as one of the most anxiety producing components in nursing programs. Lack of experience, fear of making mistakes, difficult patients, discomfort at being evaluated by faculty members, worrying about giving patients the wrong information or medication and concern about possibly harming a patient are just a few of the stressors for the beginning student nurse. (Sharif & Masoumi, 2007).
Relationships with Medical Staff
The literature review revealed many research studies reporting that nursing students find communication with medical staff stressful. Many participants recalled that the interactions with physicians were often unpleasant and anxiety provoking. Several studies (Kim, 2008) identified talking with physicians as anxiety-producing. In a study by Clarke and Ruffin (1992) when students were asked to rate the interpersonal interactions on a stress scale, the interaction with medical staff was rated highest.
Relationships and Interactions with Teachers
Clark (2008) conducted a qualitative research study on students perceptions of faculty incivility. Students in the study gave examples of teachers treating students unfairly; teachers behaving in demeaning and belittling ways towards students; and students being pressured by teachers to conform to unreasonable demands. These teacher behaviours made students feel powerless, helpless, traumatized, angry, and upset. Similarly in LaFaucis (2009) study, nursing students felt that being exposed to clinical instructors who instilled fear and intimidation in them hindered their learning. In the research study by Shipton (2010), nursing students appraised as stressful the following actions of the clinical faculty: clinical evaluations, waiting on clinical instructor, being observed by a clinical instructor. In the study by Tiwari, Lam, Yuen, Chan, Fung and Chan (2007), nursing students described their clinical assessment as very stressful. Clinical teachers in this study were concerned about the student anxiety they witnessed during their assessments. A majority of students and clinical teachers agreed that the assessments influenced student learning and students spent all of their energy on passing assessments at the expense of learning other things.
Feelings of Inadequacy and Lack of Knowledge
The lack of clinical knowledge or skills to accomplish a task or to perform clinical procedures has been linked to stress and anxiety in many studies. Chesser-Smythe (2008) found students felt particularly vulnerable at the beginning of each rotation when they described themselves as knowing little and feeling useless (p. 323). Kim (2008) found that 77% of nursing students in their last semester of the program reported uncertainty about their clinical skills and doubts about personal adequacy as beginning staff nurses (p. 150). These feelings of inadequacy and uncertainty about their own clinical skills were associated with high anxiety. Nursing students in Magnussens and Amundsons (2007) study reported feelings of inadequacy and unpreparedness for clinical experience. Their teachers, they reported, often put them on the spot and expected them to have knowledge about all aspects of care (p. 265). Many students had the sense of knowing so little, when the professional demands would be so great even at the end of the program (p. 264.
Patients
The literature review shows that nursing students often get a sense of satisfaction from interactions with patients. Although interactions with patients are not often reported in studies as anxiety provoking, nursing students identify a few situations which are quite stressful. The identified situations are mainly dealing with terminally ill and dying patients and handling emergencies and situations in which there is a possibility change in the patients condition. In Cook s study, situations perceived by nursing students as challenging were dealing with very ill patients and having to deal with emergencies such as cardiac arrests. Similar findings were reported where nursing students identified fear of making a mistake or harming a patient as a source of stress in clinical (Kim 2008).
Effects of Stress on Clinical Learning
Given the review of the literature on sources of stress and anxiety experienced by nursing students during their clinical rotations, and the theoretical review of the effects of high emotional states on learning, one can expect that the learning process would be negatively influenced under excessive amounts of stress and anxiety in nursing students. A few studies below provide examples of the effects of stress and anxiety on learning in clinical rotations. Many studies identify difficult relations with staff as influencing stress on student learning or performance. Anxiety related to work overload, both in academics and clinical led to great stress, fatigue and lack of sleep (Elgicil & Yildirim Sari, 2007). Hamill (2010) studied stressors and coping methods used by 2nd year nursing students. She described the use of mainly problem-focused coping methods and 29 attributed it to students being more assertive and more confident at the end of the 2nd year of the program. Besides problem- focused coping, students also reported using emotion-focused coping methods such as: binge eating; sitting in a bath and having a good cry; being irritable; discussing stressors with peers; socializing; resorting to alcohol. One of the common coping mechanisms which all of the students in this study used was physical exercise. Wang Letzkus (2007) reported qualitative findings which included the following: (a) Students interpreted flexibility on the part of their clinical instructors to be a caring act; (b) Junior nursing students perceived a broader range of the types of caring behaviors than did seniors; and (c) Nursing students found that working with uncaring RN staff members to be stressful. Clawson Roe (2009) reported data on research with baccalaureate junior and senior nursing students and clinical faculty as it related to stress and caring in the clinical setting. According to Clawson Roe, baccalaureate nursing students perceived stressors as a challenge in the presence of a caring instructor. Conversely, when clinical instructors demonstrated caring behaviors less frequently, nursing students perceived stressors as a threat or as harm (Clawson Roe, 2009). In the studies conducted by Wade (2007), Wang Letzkus (2005), and Clawson Roe (2009), age and gender were not included as variables. Sources of student stressors identified by Clawson Roe were as follow: (a) coursework, (b) time, (c) being unsure, (d) fear, (e) educator, and (f) clinical environment. Clawson Roe (2009) reported the perception of stressors as a threat or challenge was highest in beginning level students. According to Clawson Roe, stress perceived as a threat related to a fear of failure. Conversely, stressors perceived as a challenge related to managing the coursework and time management (Clawson Roe,2009). According to Clawson Roe, beginning nursing students perceived their clinical educator as less of a stressor than their fear of failing, harming a patient or meeting their own expectations (p. 227). Moscaritolo (2009) reviewed qualitative studies on undergraduate diploma, associate and baccalaureate programs and identified factors associated with stress and anxiety in the clinical learning environment. According to Moscaritolo, the following were the most common factors contributing to stress and anxiety for nursing students: (a)their first clinical experience, (b) fear of making mistakes, (c) performing clinical skills,(d) faculty evaluation, (e) lack of support by nursing personnel, and (f) connecting theory with practice. Moscaritolo reported high levels of anxiety in nursing students led to interference with learning. On the other hand, some anxiety was inevitable and facilitated motivation and improved performance (Moscaritolo, 2009). Kubes (2010) study found that caring, nurturing teaching behaviors had a significant influence on learning (p.85).Kube reported that nursing students stress and anxiety in a clinical setting was reduced by the caring actions of their clinical instructors.
Gender and Stress While both men and women recognize the impact stress can have on physical health, men appear to be somewhat more reluctant to believe that its having an impact on their own health. Likewise, men put less emphasis on the need to manage their stress than women do. Yet men are more likely than women to report being diagnosed with the types of chronic physical illnesses that are often linked to high stress levels and unhealthy lifestyles and behaviors, signalling that there may be some important gender differences when it comes to stress management. (American Psychological Association, 2010). There was a paucity of research on whether age plays a role in student perception (Langford, 2007). Age as a variable was included in light of the increasing entry of older age students into second degree nursing programs. Gender was included based on the growing number of males entering nursing programs and gender differences cited in the literature (Smith, 2009). Gender may influence nursing students management with stress. Nursing evolved as a female dominated field of practice with a small number of nurses reported as male. Historically, the majority of men entered nursing as a second career (Smith, 2009). Some nursing schools targeted the male population starting at the grade school level to change the image of nursing as a female profession and to address the nursing shortage of males in nursing (Burton, 2011). Some studies addressed the need for recruitment and retention of male nursing students and exploration of factors which influenced male attrition (Brady & Sherrod, 2008). According to Anthony (2008) the attrition rate for male nursing students in a large mid-Western nursing program, ranged between four percent and seven percent. To date, national statistics on male attrition were not published. Several studies also addressed the perceptions of male nursing students. Identification of influencing life stressors to success within a nursing program was one if the identified perception. (Bell- Scriber, 2008). According to Ann Marriner Tomey et. al,(2009),stress is a part of every students daily life. Leaving home, daily managing finances, living with roommates and juggling work, classes and relationships all contribute to the normal stress of being a student. In addition, it is not uncommon for students to feel stressed and anxious about wasting time, meeting high standards or being lonely. Stress can come from exciting or positive events. Falling in love, preparing to study abroad or buying a car can be a stressful as fewer happy events. One of the most important things you can do is to recognize when stress levels are building. The amount of stress that you can tolerate before you become distressed varies with your life situation and your age. A critical first step in coping with stress is taking stock of stressors in life. Whenever stress is present, your body reacts. It acts like an alarm system that prepares your body to defend yourself. A little stress is good. It helps you to think faster and harder and makes you put that extra bit of effort to meet the challenges of life. Carson et al. believed that nurses with high self-esteem will have lower levels of stress and burnout and better coping skills than those with low self-esteem (cited in Gross and Kinnison, 2007).Since nursing is a stressful program to study. Comeau (2009) suggested coping techniques such as time management, better sleeping habits, general health improvement, and support system with family and friends, and stress management within the nursing curriculum. Academic institutions can institute stress management techniques like massage therapy, meditation, yoga, dance and art therapy activities within their orientation program.
Local Literature and Studies
According to Calderon, people who experience a high level of stress for a long time and who cope poorly with this stress may become irritable, socially withdrawn and emotionally unstable. They may also have difficulty concentrating and solving problems. Some people under intense and prolonged stress may start to suffer from extreme anxiety, depression or other severe emotional problems. Odrigo G. Ancheta stated Stress gives us energy to cope with the demanding activity of life. It is true that stress is a normal constant part of life because it involves changes, challenges and emotions. Try to imagine life without stress; you would not have any challenges to affect your emotions and anything new and exciting. It gives us energy because it involves physical and emotional activities. Stress might be considered as a problem because we often bear about stress in negative light that people may also associate bad experiences with stress. According to Cuevas,P.F., et. Al., (2007), stress is not only inevitable and essential but also normal part of life. However, normal does not mean necessarily mean healthy. It triggers hormones that change the way body works and feels. These changes are natures way of helping the person cope with perceived threats. Some cope with stress by behaving in a way that is unhealthy like drinking, smoking or overeating. This is the reason why it is important to manage stress appropriately in order to avoid the unhealthy effects of inappropriate coping mechanisms. Fortunately, stress management is largely a learnable skill. It is not possible to live without stress but one can learn ways to handle the stress of daily life efficiently. It is also important to remain attentive to negative stress symptoms and to learn to identify the situations that evoke them. When these symptoms persist, the risk for serious health problems is greater because stress can exhaust the immune system. Recent research demonstrates that 90% of illness is stress-related. Meditation, self awareness, time management, siesta (taking a nap or short rest), stretching, sensation technique (touch therapy), sports, socials, music, talking to someone, stress debriefing and smile were identified as stress management techniques. Bersabe (2008) recommended stress management to resist and cope with stress as follows: satisfying relationships/ social network, humor, hobbies, strong sense of self and optimism, consulting a specialist (psychiatrist, support group), and physical health and good health habits. Another local study in relation to stress was done by Bayogos, S. et.al. (2007) which was on the level of stress experienced by third year student nurses on their first clinical exposure, it was found that the respondents during their first clinical exposure seldom experienced personal-related, hospital facilities- related, peer- related and family-related stresses.
THEORETICAL/CONCEPTUAL FRAMEWORK This study is anchored on Betty Neumans Systems Model, a model based on the concept of stress and reaction to stress. This nursing theory views nursing as being responsible for developing interventions to prevent or reduce stressors on the client or to make them more bearable for the client. Neuman believes that every person develops set of responses to stress that constitute the normal line of defense. This line of defense helps to maintain health and wellness. However, when physiological, psychological, socio-cultural, developmental, or spiritual influences are unable to buffer stress, the normal line of defense is broken, and disease can result. (Perry, 2009).The model emphasizes the importance of accuracy in assessment and interventions that promote optimal wellness using primary, secondary, and tertiary prevention strategies. According to Neumanstheory, the goal of primary prevention is to promote client wellness by stress prevention and risk factors reduction. Secondary prevention occurs after symptoms appear. The nurse determines the meaning of the illness and stress to the client and the clients needs and resources for meeting them. Tertiary prevention begins when the client system becomes more stable and recovers. At the tertiary level of prevention the nurse supports rehabilitation processes involved in healing, moving the client back to wellness and the primary level of disease prevention(Perry, 2009). Basing on Neumans goal of primary prevention, the study on the stressors in the clinical setting as identified by third year nursing students will be conducted. It is perceived to promote wellness among the students when the stressors that significantly affect them are identified thus foundation for stress prevention and management is established. The research paradigm is shown in Figure 1. This included the input, the process and the output. The input contains the profile of the Level III BSN students, the different stressors they encountered and the different management they perform to alleviate them. In the process, questionnaires will be distributed and observations were conducted to gather pertinent information. It also includes the analysis and evaluation of the gathered data and information from respondents using statistical treatment such as getting the mode, average mean, weighted mean, percentage, and t-test. The output consists of the findings about the stressors, perception of the stressors and stress management and in relation to age and gender.
Respondents Profile The Different Stressors Encountered By the respondents in the Clinical Setting
Perception of Stressors (challenging or Threatening)
Different Stress Management Performed By the respondents
Significant difference on the identified stress management by the respondents when grouped according to their profile
DISTRIBUTION OF QUESTIONNAIRES
OBSERVATION
ANALYSIS AND EVALUATION USING STATISTICAL TREATMENT - PERCENTAGE - AVERAGE MEAN - WEIGHTED MEAN - T-TEST - ANOVA
Determination of the following:
stressors in the clinical setting
stress management utilized
whether the stressors as challenges or threats
if there is a significant difference on the identified stress management by the respondents when grouped according to their profile.
INPUT PROCESS OUTPUT
Figure 1. Paradigm of the study. Stressors and stress management in the clinical setting identified by Level III Bachelor of Science in Nursing Students.
Chapter III RESEARCH METHODOLOGY This chapter presents the method of research used, instruments, the sources of data and the procedures used in gathering of data employed by the researchers.
RESEARCH DESIGN
A descriptive quantitative research design is used to explore stressors, perception of the stressors whether challenging or threatening, and stress management in the clinical setting identified by the respondents. Descriptive research examines a situation as it is and does not involve changing or modifying the situation under investigation nor is it intended to determine cause and affect relationships .Leedy and Omrod state that surveys are used to describe the incidence, frequency, and distribution of certain characteristics in a population (p. 108). According to Leedy and Ormrod, the design of the survey involves the provision of questions to willing participants, summarizes their responses with percentages, frequency counts, or more sophisticated statistical indexes; and then draws inferences about a particular population from the responses of the sample (p. 184). This study identifies, describes and explores nursing students stressors and stress management on their clinical exposure or Related learning Experience which included gender and age as variables. Two instruments and a demographic data form will be administered by pen and paper to a sample of willing participants in Alimannao Hills, Peablanca, Cagayan. Results are to be analyzed statistically and report in narrative or table format. Researchers may also deal with comparison and contrast or the discovery of existing relationships between events and groups. This quantitative method describes and explores nursing students stressors encountered how they manage stress in their clinical exposure and their relationship with age and gender in an objective empirical-based way. However, the survey instruments originate from a naturalistic paradigm. A naturalistic paradigm, according to Polit and Beck, produced findings based on the individuals involved in the phenomenon of interest. The phenomenon of interest is the nursing students specified stressors and their behaviors on managing those identified in the clinical setting. The two survey instruments used in this study are based on qualitative and quantitative studies. By using a survey instrument developed from a naturalistic paradigm, the construct validity of the instrument captures data reflective of the phenomenon of interest. This may strengthen the content and construct validity of a quantitative instrument. According to Creswell, quantitative research problems are designed to describe trends by looking at the tendencies and variations in tendencies in participant responses. Nursing students answers may be influenced by the variables of age and gender. In the research design of this study, the views of male and female nursing students from different age groups are included. The researchers use questionnaire as the primary tool in gathering data. This is made from created materials and statements that could generate the desired result when the respondents follow correctly the direction given. The researchers formulate questions based on their readings from books, manuals, journal and experiences as nursing students. The questionnaires are first drafted for the approval of their adviser and other members of the faculty knowledgeable to the topic.
SAMPLING DESIGN The researchers use the Level III BSN nursing students of Medical Colleges of Northern Philippines as their respondents who are randomly selected from four sections. They are chosen using single random sampling, each number of the population has an equal chance to be included in the sample gathered. Their reactions, opinions and answers are to be analyzed and reported.
SECTION POPULATION NUMBER OF RESPONDENTS Gold 39 36 Silver 33 30 Bronze 41 37 Jade 37 34 Total 150 109
DATA GATHERING PROCEDURE
The researchers surfed through the internet to look for related and relevant topics, to look for previous researches conducted by experts or other person, be it local or worldwide. The researchers try to look in some related literatures and studies. This is for the researchers to reprove, look for new reasons and to understand stress by nursing students in the clinical setting. The researchers conducted an actual survey in a local college at Peablanca, Cagayan. The target population were the junior BSN students. The respondents must answer given questionnaires honestly. After gathering data, the researchers tallied and came up with results. The researchers floated questionnaires for them to gain the respondents perception and identification of the stressors and stress management they utilize.
STATISTICAL TREATMENT OF DATA
After the distribution, collection and completion of questionnaires, the researchers tally gathered data and use central tendency measures (average mean, weighted mean), percentage, t-test and interpretation and ranking. The following formulas are to be used: For the percentage (%) = rf x 100 Where: % = percentage rf = relative frequency
For the Average Mean
X = x n Where: X = average mean x = sum of scores or measures n = Total number of respondents
For the Weighted Mean Formula: WX = fx N Where: WX---Weighted Mean fX---Summation of Frequency N----Total Population
For t-test
t = X1 X2
The researchers used ranking to determine the position of each variable.
Finally, the findings were summarized and compared with each work; conclusions were drawn, and recommendations were formulated.
ANALYSIS OF VARIANCE
DATA ANALYSIS PLAN In determining the profile of the respondents, frequency distribution and percentage are used. To describe and characterize the stressors, weighted mean is used. In determining the significant difference on the stress management utilized by the respondents when grouped according to their profile, T-test is used in gender and Analysis of variance is used for Age. NUMBER VALUE E (DoR) INTERPRETATION 4.20 TO 5.00 5 ALWAYS 3.40 TO 4.19 4 OFTEN 2.60 TO 3.39 3 SOMETIMES 1.80 TO 2.59 2 SELDOM 1.0 TO 1.79 1 NEVER CHAPTER IV PRESENTATION, ANALYSIS, AND INTERPRETATION OF DATA
This chapter presents the data gathered in this study which has been carefully presented, analyzed, and interpreted. These data are gathered by the researchers to 109 junior nursing students enrolled at the Medical Colleges of Northern Philippines, second semester, and school year 2012-2013.
Table 1.1 Distribution of Respondents According to Age AGE (YEARS OLD) FREQUENCY PERCENTAGE Rank 18 8 7.34 4 19 63 57.80 1 20 22 20.18 2 21 16 14.68 3 Total 109 100.00 Mean=19.43
Table 1.1 shows the profile of the 109 respondents in terms of their age. There are 8 or 7.34% of the respondents who are 18 years old which ranked as number fourth; 63 or 57.80% of the respondents were 19 years old which ranked first; 22 or 20.18 % were aged 20 years which ranked second, and 16 or 14.68%of the respondents were 21 years old and ranked third. The data indicate that the respondents are at the right age to consider them as mature individuals capable of identifying and managing stress. It also shows that the majority of the respondents are 19 years old.
TABLE 1.2 1Distribution of Respondents According to GENDER GENDER FREQUENCY PERCENTAGE RANK MALE 29 26.31 2 FEMALE 80 73.39 1 Total 109 100.00 Table 1.2 presents the data of the 109 respondents in terms of their gender. There were 29 or 26.31% of the respondents were male while 80 or 73.39% of the respondents were female. This indicates that majority of the students enrolled in BSN are female. Table 1.3 Weighted Mean and Descriptive Values of Stressors STRESSORS Weighted mean Rank
Descriptive Interpretation 1.uninterested/unapproachable/unreceptive staff nurse 3.53 24 Often 2. unrealistic expectation of clinical abilities 3.80 23 Often 3. fear of making mistakes 4.34 4 Always 4.being treated as nuisance in the area 4.21 8 Always 5. unfamiliarity of the clinical area 4.67 1 Always 6. uncertainty on own clinical skills and knowledge 4.40 3 Always 7. lack of clinical knowledge or skills to accomplish a task or perform procedures 4.28 5 Always 8. assigned to two or more patients 4.24 6 Always 9. bedside conference 4.17 9 Often 10. charting 4.06 12.5 Often 11. standing for long hours 4.43 2 Always
Table 1.3 The stressors in the clinical setting identified by the respondents are reflected in table 1.3 with their corresponding weighted mean and descriptive interpretation, points garnered and overall rank. 12. difficult patient (very ill, emergencies, disbelief, etc.) 4.06 12.5 Often 13. significant others of the patient 3.86 21 Often 14. interaction with the physician/intern 3.91 18 Often 15. clinical instructor treating students unfairly. 3.81 22 Often 16. clinical instructor behaving in demeaning and belittling ways toward students. 3.90 19.5 Often 17. being pressured by clinical instructor/staff nurse/physician/intern 4.22 7 Always 18. waiting on clinical instructor. 3.95 14 Often 19. being observed by staff nurse or clinical instructor. 3.99 13 Often 20. relationship with duty mate. 3.92 17 Often 21. uncaring and/or moody clinical instructor. 3.87 20 Often 22. connecting theory with practice (i.e. ideal procedures are not observed in the area) 3.90 19.5 often 23. rotation examination. 3.94 15 Often 24. oral report or oral revalida in the area. 4.08 10 often 25. preparing for case presentation. 3.93 16 often 26. on the spot making of requirements (NPC, DAR, LFD, Case Analysis, etc) 4.07 11 Often
The individual rankings done by each respondent were then subjected to a point system established by the researchers. Unfamiliarity of the clinical area ranked first with a weighted mean of 4.67 , standing for long hours with 4.43 weighted mean, . uncertainty on own clinical skills and knowledge with 4.40 ranked third, fear of making mistake with 4.34 ranked fourth, lack of clinical knowledge or skills to accomplish a task or perform procedures with 4.28 as fifth, assigned to two or more patients with 4.24 ranked sixth, being treated as nuisance in the area with 4.21 and being pressured by clinical instructor/staff nurse/physician/intern with 4.22 ranked 7 th and interpreted as always.
This indicates that majority of the study participants felt that in terms of knowledge they were not prepared to deal with complex patient cases in clinical setting. Many doubted themselves and many were overwhelmed by the amount of knowledge that one needed in order to work safely with patients. Physically, majority of the respondents find it difficult to care while standing for too long hours and have to take care to different patients at the same time. Respondents were negatively affected by the environment they practiced in, which affects their learning outcomes.
Bedside conference got a weighted mean of 4.17 and ranked as 9 th most stressful, oral report or oral revalida in the area with 4.08 ranked 10th, on the spot making of requirements (NPC, DAR, LFD, Case Analysis, etc)with 4.07 as eleventh, charting and difficult patients (very ill, emergencies, disbelief, etc.) with 4.06 as twelfth, being observed by staff nurse or clinical instructor with 3.99 as 13 th , waiting on clinical instructor with 3.95 as 14 th , rotation examination with 3.94 as 15 th , preparing for case presentation with 3.93 as 16 th , relationship with duty mate with 3.92 as 17 th , with 3.91 as 18 th , clinical instructor behaving in demeaning and belittling ways toward students and connecting theory with practice (i.e. ideal procedures are not observed in the area) with 3.90 as 19 th , uncaring and/or moody clinical instructor with 3.87 as 20 th , significant others of the patient with 3.86 as 21 st , clinical instructor treating students unfairly with 3.81 as 22 nd , unrealistic expectation of clinical abilities with 3.80 as 23 rd ,and uninterested/unapproachable/unreceptive staff nurse ranked last with 3.53. All of them were interpreted as often. This indicates that majority of the respondents are still having difficult time in socializing and establish harmonious relationship with other members of the health care team, dutymates, patients and their significant others and as well as with the Clinical Instructors. Activities and requirements during the exposure were also found stressful. The interpersonal relationship with healthcare professionals was a source of stress among the participants. The process of socialization into the unit and into the team of nurses was difficult for many and it depended in large part on the behaviors and on the professionalism of individual nurses and doctors/interns. Some students experienced unwelcoming environments in which the nurses were not interested in teaching and helping them. Some clinical instructors way of approach and inappropriate communication style was a source of stress. Constant evaluation process in clinical made the respondents feel stressed. A majority of the respondents may feel that the responsibility placed on them was overwhelming and that teachers had unrealistic expectations of them. They might feel like they were not given opportunity to be students as they believed teachers expected them to be perfect. Activities to be accomplished on time cause the respondents stress. Patients and their significant others were considered as another significant source of stress in the clinical setting because some of them had a negative attitude, were uncooperative in their care, and unapproachable. Also, the critical condition of some patients worried and instilled fear in some respondents. Group mates were at times also a source of stress because of the different personalities that sometimes clashed Table 1.3 Distribution of Perception of the Stressors PERCEPTION FREQUENCY PERCENTAGE RANK Challenging 88 80.73 1 Threatening 21 19.27 2 Total 109 100
Table 1.3 shows the Distribution of Perception of the Stressors .After the identification of stressors in the clinical setting, the respondents were then asked about their coping towards their stressors. They were asked to identify whether they see their stressors as challenges or threats. The respondents see the stressors identified in a positive way.
Table 1.4 Weighted Mean and Descriptive Values of Stress Management STRESS MANAGEMENT WEIGHTED MEAN Rank Descriptive Interpretation 1. I adjust to the environment or situation. 4.02 7 Often 2. I allot ample time to prepare. 3.81 11 Often 3. I confront the patient. 2.80 27 Sometimes 4. I study and read to be more knowledgeable. 3.76 12 Often 5. I manage my time. 4.09 5 Always 6. I accept the situation. 4.19 3 Often 7. I take a shower to feel good. 3.93 8 Often 8. I do household chores. 3.11 19 Sometimes 9. I eat my favorite food. 3.55 16 Often 10. I take a nap/sleep. 4.39 2 Always 11. I express my feelings. 3.83 10.5 Often 12. I go out to the mall. 2.07 36 Seldom 13. I go out to park. 2.13 35.5 Seldom 14. I go to spa and get a massage. 1.46 38 Never
Table 1.4 presents the stress management performed by the r e s p o n d e n t s t o h a n d l e a n d a l l e v i a t e t h e i r s t r e s s . 15. I surf the internet. 2.93 24 Sometimes 16. I simply smile. 3.68 15 Often 17. I laugh at it. 3.73 13 Often 18. I listen to music. 4.15 4 Often 19. I just think positively. 4.59 1 Always 20. I read magazines, newspapers and the like. 3.29 18 Sometimes 21. I reflect on what happened. 3.70 14 Often 22. I just relax. 3.07 20 Sometimes 23. I go shopping. 3.02 21 Sometimes 24. I enjoy pleasurable activities like drawing, playing instruments, etc. 2.99 22 Sometimes 25. I engage myself in sport. 2.49 31 Seldom 26. I curse. 2.36 33 Seldom 27. I do physical exercises (jogging, aerobics, etc.) 3.83 10.5 Often 28. I turn to my friends. 3.90 9 Often 29. I watch the television or listening to the radio. 3.49 17 Often 30. I write it down on my journal/ LFD. 2.92 25 Sometimes 31. I drink alcoholic beverages. 2.91 26 Sometimes 32. i smoke. 2.51 30 Seldom 33. I pity myself. 2.44 32 Seldom 34. I ignore it. 2.55 29 Sometimes 35. I consult a specialist. 2.96 23 Sometimes 36. I pray to God. 4.08 6 Often 37. I would get angry/frustrated/depressed. 2.68 38 Sometimes 38. I reason out and answer back to defend myself. 2.28 34 Seldom 39. I take medication for relief. 2.13 35.5 Seldom 40. I simply stay at the corner of my room and cry. 1.92 37 Seldom a significant difference on the identified stressors and stress management by the respondents when grouped according to their profile.
Table 1.5 Analysis Of Variance on the Significant Difference the Identified Stressors and Stress Management by the Respondents when Grouped According to their Profile
Sources
SUM OF SQUARES Df MEAN SQUARE F P DECISION Between Groups 22833.435 40 570.836 338.894 .oooE+00 Accept Ho at .05 level Within Groups 7458.569 4428 1.684 Total 30292.004 4468
The table above shows that the probability between and within groups is 0.00E+00, hence the Ho is accepted: There is no significant difference on the identified stressors and stress management by the respondents when grouped according to their profile.
Chapter V This chapter presents the conclusion and the recommendations made by the researchers based on the analysis of gathered and collated data.
Conclusion The null hypothesis: There is no significant difference on the identified stressors and stress management by the respondents when grouped according to their profile is accepted. It was evident from the data gathered that when grouped according to age group, the respondents have similar coping strategies/mechanisms to address stress. Although each of the respondents may have different tolerance threshold levels, they address similar stressors almost the same way. The top stressor among students is the fear of committing errors; most of those who have this first on their list use positive thinking as a coping mechanism or as a stress management. Majority of the respondents take the stressors as mere challenges. Therefore, these stressors may be positively contributing to their successes at achieving their goals; albeit it may also be negative once their maximum tolerance is broken. Say for instance fear, it may induce anxiety. Anxiety when unmanaged/mismanaged may cause debilitating effect to the individual.
Recommendations: Stress management is essential in maintaining balance. Stressors when become compounded may cause burn out and eventually psychological disturbance that may lead to the alteration on the normal functioning/role performance of the individual. It is recommended therefore that each individual adapts appropriate stress management techniques each time they feel stressed. It is important that the management to be employed should post minimal risk; i.e. the benefits must outweigh the risks involved. Ultimately, the end goal of stress management is to promote relaxation of the different faculties of the human being, thereby maintaining homeostasis in both internal and external milieu. The most important consideration when choosing stress management technique is safety.
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