P&G's marketing strategy is made to fulfill the task of marketing management. We realize that there are still many fundamental flaws in this paper. We invite readers to give suggestions and criticisms which we can build.
P&G's marketing strategy is made to fulfill the task of marketing management. We realize that there are still many fundamental flaws in this paper. We invite readers to give suggestions and criticisms which we can build.
P&G's marketing strategy is made to fulfill the task of marketing management. We realize that there are still many fundamental flaws in this paper. We invite readers to give suggestions and criticisms which we can build.
By : Insan Maulana 8215123463 Management Regular A
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Economy Faculty, Building R State University Of Jakarta, Rawamangun Muka street, Jakarta 13220 Acknowledgment
First of all we are much thankful to almighty Allah who blessed us with knowledge like blessing, which is undesirable gift of Allah .to humanity, this is the real gift due to which man has been created and honored with such glossary. After this we would also like to mention his last prophet (Muhammad peace be upon him), the shear love of whom guide us at every dear step. Thanks to my parent, my friends and also my lecture which is guiding me to solve the challenges and barriers for accomplish this. Therefore, we thank profusely to all those who have helped in the preparation of this paper.
In this paper we will discuss about "marketing strategy of P & G". This is made to fulfill the task of marketing management. We realize that there are still many fundamental flaws in this paper. Therefore we invite readers to give suggestions and criticisms which we can build. Constructive criticism from readers so we expect to improve further papers.
Hopefully, this paper can provide a benefit to us all.
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Table of Content
Acknowledgment ................................................................................................................................ 1 Table of Content ................................................................................................................................. 3 Preface ................................................................................................................................................ 4 Background .................................................................................................................................. 4 Purposes ...................................................................................................................................... 4 Problem ....................................................................................................................................... 4 Content ............................................................................................................................................... 5 1. Company Profile of P&G .......................................................................................................... 5 2. Marketing opportunities and issues ........................................................................................ 7 3. Objectives and goals ................................................................................................................ 8 4. Targets markets ....................................................................................................................... 8 5. Product .................................................................................................................................... 9 6. Positioning ............................................................................................................................. 10 7. SWOT Analysis ....................................................................................................................... 10 7.1 SWOT analysis of P&G ................................................................................................... 10 7.2 SWOT Analysis compared with competitor (Unilever) ................................................... 11 8. MARKETING MIX .................................................................................................................... 13 8.1 Product ........................................................................................................................... 13 8.2 Pricing ............................................................................................................................. 13 8.3 Place ................................................................................................................................ 14 8.4 Promotion ....................................................................................................................... 15 9. Distribution Strategy.............................................................................................................. 16 10. Contingency plan ................................................................................................................. 17 11. Review and control .............................................................................................................. 18 12. Observations ........................................................................................................................ 18 Closed .............................................................................................................................................. 19 Conclusion ................................................................................................................................. 19 Page | 4
The Procter & Gamble Company, also known as P&G, is an American multinational consumer goods company headquartered in downtown Cincinnati, Ohio, United States. Its products include pet foods, cleaning agents, and personal care products. Prior to the sale of Pringles to the Kellogg Company, its product line included foods and beverages. In 2012, P&G recorded $83.68 billion in sales. Fortune magazine awarded P&G a top spot on its list of "Global Top Companies for Leaders", and ranked the company at fifteenth place of the "World's Most Admired Companies" list. Chief Executive Magazine named P&G the best overall company for leadership development in its list of the "40 Best Companies for Leaders.
Purposes
1. To know what is the strategy marketing of P&G company. 2. To analyze how was the effectiveness of their marketing strategy 3. To analyze position of P&G against their competitor.
Problem Companies like P&G are a force in the world. Their market capitalization is greater than the GDP of many countries, and the market of their products in more than 180 countries. But problem arise when comsumer begin too differ and more unique. P&G must keep in top, survive and hold their consumer with various strategy market. This company must tink carefully to fullfil consuemers need.
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Content
1. Company Profile of P&G
In 1837, Procter and Gamble was founded in Cincinnati by William Procter, a candle maker, and brother-in-law Gamble, a soap maker. Their joint venture started one of the most influential companies in all American industry. The company's first product was Ivory soap, introduced in 1879. For generations, Procter and Gamble has been built by scientists and consumer researchers; the latter finding out what the public wants and needs, and the former improving upon old products or inventing new ones to match these needs and desires. Three billion times a day, P&G brands touch the lives of people around the world. The company has one of the strongest portfolios of trusted, quality, leadership brands, including Pampers, Tide, Ariel, Always, Whisper, Pantene, Mach3, Bounty, Dawn, Gain, Pringles, Folgers, Charmin, Downy, Lenore, Iamb, Crest, Oral-B, Atonal, Duracell, Olay, Head & Shoulders, Walla, Gillette, and Braun. The P&G community consists of 126,000 employees working in over 80 countries worldwide. P&Gs company condition are following : Type Public Traded as NYSE: PG Dow Jones Industrial Averagecomponent S&P 500 component Industry Consumer goods Founded 1837 Founder(s) William Procter and James Gamble Page | 6
Headquarters Cincinnati, Ohio, U.S. Area served Worldwide Key people A.G. Lafley Chairman, President and CEO Products Foods, beverages, cleaning agents and personal care products Revenue US$ 84.17 billion (2013) Operating income US$ 14.48 billion (2013) Net income US$ 11.31 billion (2013) Total assets US$ 139.26 billion (2013) Total equity US$ 68.06 billion (2013) Employees 126,000 (2012) Website www.pg.com
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2. Marketing opportunities and issues
Procter and gamble has more than half of the world's 6.7 billion consumers. They want to reach another billion in the next 2-3 years, and much of that growth is going to be in the emerging markets, where most babies are being born and where most families are being formed. We see growth across our entire portfolio. It creates new categories that are a source of sales and profit growth in the future. It brings consumers into their stores to try new products, and it brings consumers back to their stores, where they can get products they trust. Issues: a. For Sales growth they need highly intensive distribution and strong promotions b. P and G is facing competition from unilever as on the base of different brands market share c. P and G has to maintain its difference from other brands as creating unique values that others are not giving with core product. d. Sales growth is possible when product remain at fixed price for a specific time period and this depend on cheapest raw material handling and its transporting
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3. Objectives and goals
Insert for growth improve competitive position Selling existing product into new market New product into existing market To increase sales of the product by sale market share 30% real terms coming 3 years. Sale volume will be increase at 5% discount to customer. Build existing core business into stronger global leaders Develop faster growing, higher margin with potential. Improve sales growth of top line brands Drive growth in key developing markets.
4. Targets markets
Target market of P&G mostly like the following : Procter and gamble targets the middle up class customer Procter and gamble targets especially women and children Company will use about 10% cost to retain its customer
And to retain the existing customers company will use following tactics. Improve contracts with existing customers. Will use frequency program. Identify and more contact with new potential customers. Objection handling will be encouraged become campanile constraint that 2/3 ideas come from over customers. Will concert profiteer customers will more pollinate customers. Company considered that customer is always the king of the market and more sensitive to quality and prices at a time.
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5. Product
Generaly, P&G devine their procuct in two type.
1. Beauty and Grooming
007 Men's Fragrances Always Anna Sui Aussie Braun Christina Aguilera Perfumes Clairol Professional CoverGirl Crest DDF Dolce&Gabbana Fragrances Dolce&Gabbana Make Up Dunhill Fragrances Escada Fragrances Fekkai Fusion Ghost Gillette Gucci Fragrances HUGO BOSS Fragrances Head & Shoulders Herbal Essences Ivory Lacoste Fragrances MACH3 Naomi Campbell Natural Instincts Nice 'n Easy Nioxin Olay Old Spice Oral-B Pantene Pert Prestobarba/Blue Puma Rejoice SK-II Safeguard Scope Sebastian Professional Secret Tampax Venus Vidal Sassoon
2. Household care
Wella Ace Ariel Bold Bounce Bounty Cascade Charmin Cheer Comet Dash Dawn Downy Dreft Laundry Duracell Era Eukanuba Febreze Gain Iams Joy Luvs Mr. Clean Pampers Prilosec OTC Puffs Swiffer Tide Vicks
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6. Positioning
Company will position itself as a value for money brand .Its appeal will be where your dreams come true with touching life, improving life.
7. SWOT Analysis
7.1 SWOT analysis of P&G Strengths: Diversified brand portfolio Research and Development Global Operation Strong Distribution Network
Weakness: Online media & Leadership Dependency Missing Opportunity
Opportunity: Diversification Capitalizing on online media Growth in Indian FMCG market Environment concern
Threats: Competition No new product innovation Government regulation
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7.2 SWOT Analysis compared with competitor (Unilever) Strength Enjoying economies of scale Strong financial position Well-known brand name Well brand image Committed employees Good Resources Relative large market shows Large captive customers in same group Good quality Suitable Prices Strong sale force
Weaknesses Still manual system Less qualified staff Weak communication skills Internal operating problems No one to one marketing
Opportunities (For us) Our new product can gain market share at their expense. We can expand over distribution area.
Threats (To us) They have the resource to Develop product quickly of sales increase more they will above to support back up science. They have resource for large per motional campaign Wider range of product line. Grater market share Large number of distributers Page | 12
Large budgeting for advertisement Smuggled brands of CHINA New competition in the market Increases in taxes
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8. MARKETING MIX
8.1 Product Strategy Change product Tactics Change product port folio. Expand product line to cover a wider market. Develop separate products for different markets. Acquire new products that complement existing products through the acquisition of new companies.
Strategy Drop, add or modify products Tactics Drop marginal products. Launch a modified product. Develop new products to supersede old products.
Strategy Change, design, quality or performance Tactics Establish a quality image through the development of quality products. Distinguish your product from your competitors products in the eye of your customers. Establish a permutation for innovation. Create new uses for your existing products by adding exclusive features.
8.2 Pricing Strategy Change price terms or conditions for particular products Tactics Product price low and obtain maximum profit on spare parts. Use different prices and different price lists for different markets. Page | 14
Set price at 10% below market leader. Reduce price of product to maximize sales (to allow increased production and reduce unit production cost). Strategy Skimming policy Tactics Set price of new product at level 30% about previous products. Sell on new revolutionary design features and benefits. Be prepared to reduce price as volume if competitors enter into the market.
Strategy Penetration policy Tactics Set low price for new product to discourage competitors from entering market. Increase turnover to level where product become profitable at this price level.
Strategy Discount policy Tactics Offer quantity discount to encourage large purchases. Offer discount level for next year.
8.3 Place Strategy change channels Tactics Set own distribution direct to stores Change distribution for area Increase number of warehouses for product.
Strategy improve services Tactics Set up national service network.
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8.4 Promotion Strategy change selling/sale force organization Tactics Strengthen sales force organization. Reorganize sale force for particular area. Introduce performance related bonus scheme for sale force. Recruit additional sales personnel. Increase sales effort to increase sale to major customers. Increase sales efforts for most profitable products.
Strategy Change advertising/ sale promotion Tactics Start new advertising campaign. Increase company image advertisement. Increase advertising for the product in specific market.
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9. Distribution Strategy
There are 3 types of distribution which being followed : Intensive distribution Is a distribution strategy which a company sells through as many outlets as possible. Extensive distribution Is a distribution strategy that utilizes multiple delivery channels and high distribution volume to reach as many potential customer as possible. Specialty distribution The company tend to use intensive distribution in several region like India because for several reason : PGHH Ltd, is following this strategy in india. As the company manufactures the FMCG (fast moving consumer goods) convenience/ necessity goods. As these serve the necessity goods hence there is lesser/no brand loyalty from the customers side, so the distribution network of the company needs to be very strong and proactive.
P&G use a simple distribution channel to deliver their product to the consumer. 1. Manufacture 2. Marketing Agent 3. Wholesaler / distributor 4. Retailer 5. Consumer
This channel has purposes to attain and maximize several criteria. Such as : Ordering Speed: It is the time taken after the manufacturing of product and the time till it reaches the consumer. Delivery Flexibility: How easy to distribute the product. Personal Selection And Customization: Which distribution channel to select.
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10. Contingency plan
Company is much afraid of current global economic condition as the company is willing to increase its market share and sales. Solution: Company should contact the head office in each region for the strategic support to achieve its goal. Company should make huge expense on advertising to retain and create new customer. Company should held maximum seminars and meeting for the promotions and products of the company, Company should cut the allowances and should accommodate for the important designations.
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11. Review and control Company will have simple friendly decision weekly monthly quarterly and annual reports focusing on Revenues and unit sales Expenses Customer feedback Stock Market share Discounts Advertising budget Employee recruitment and termination.
12. Observations
Communication skills are strong. More concentration on marketing concept. Cooperative employees. Strong management. Attractive packages. Positive attitudes towards outsiders. Strong DMBS. Maximum career opportunities for employees.
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Closed Conclusion
Companys strategies are very suitable. Company should invest more on advertising to retain its customer and pay more attention to its issues and should review very well. Procter and gamble using the tool of depositioning very well to attain its customers and a part of preparation against their competitor like Unilever.