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Table of Contents
Cisco Media Convergence Server Booting Problems......................................................................................1
Introduction.............................................................................................................................................1
Before You Begin...................................................................................................................................1
Conventions......................................................................................................................................1
Prerequisites.....................................................................................................................................1
Components Used.............................................................................................................................1
Cisco MCS−7830 Will Not Boot with Initial Power On........................................................................1
Problem............................................................................................................................................1
Solution............................................................................................................................................2
No SCSI Device Found Error while Booting.........................................................................................2
Problem............................................................................................................................................2
Solution............................................................................................................................................2
Cisco MCS−7830 Sticks in F1 Mode while Booting.............................................................................2
Problem............................................................................................................................................3
Solution............................................................................................................................................3
Monitor Will Not Work..........................................................................................................................3
Problem............................................................................................................................................3
Solution............................................................................................................................................3
Related Information................................................................................................................................4
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Cisco Media Convergence Server Booting
Problems
Introduction
Before You Begin
Conventions
Prerequisites
Components Used
Cisco MCS−7830 Will Not Boot with Initial Power On
Problem
Solution
No SCSI Device Found Error while Booting
Problem
Solution
Cisco MCS−7830 Sticks in F1 Mode while Booting
Problem
Solution
Monitor Will Not Work
Problem
Solution
Related Information
Introduction
This document addresses the common problems, and solutions related to the Cisco Media Convergence Server
7830 (MCS−7830) in the Cisco Architecture for Voice, Video and Integrated Data (AVVID) product line.
Prerequisites
There are no specific prerequisites for this document.
Components Used
This document is not restricted to specific software and hardware versions.
1. Open the left side of the MCS−7830 and remove both the RIB card and the SCSI Array card.
2. Replace both cards back into their respective slots, making sure they are secure.
3. Close the computer, and then reboot it.
Solution
This is just an annoying error warning and does not affect the computer's performance. There are no SCSI
devices attached to the SCSI port on the system. The drives are attached to the array controller.
You can disable the delivery of this message by doing the following:
Solution
The F1 bootup prompt occurs on the Cisco MCS−7830 when there are only two (out of three) power supplies
plugged into a power source. The system detects that the power supply is not redundant because two power
supplies are required to operate the system.
The first solution above is self explanatory. To disable the F1 boot prompt, do the following:
Caution: This will solve the problem mentioned above, but you might not see other error
Solution
The monitor might be plugged into the integrated video card on the mother board. If this is the case, plug the
monitor into the RIB card, or use the Y cable that comes with the computer to connect the integrated card and
the RIB card to the monitor.
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