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Introduction
Prerequisites
Hardware and Software Versions
What Can be Backed Up and Restored
Types of Backup Backup and Restore Procedure Instructions
Step−by−Step Restore
Verify the Backup and Restore Succeeded
Tools Information
Related Information
Introduction
This document shows how to backup and restore the System Manager on a System Processing Engine (SPE)
310, and how to use the previously backed up System Manager image to restore a Cisco Integrated
Communications System (ICS) 7750 chassis. This document will use the following acronyms:
For more information regarding ICS, refer to the ICS 7750 Utilization Guide.
Prerequisites
This document assumes that you have some experience with the ICS 7750 product version 2.0 and later. This
document does not cover any backup or restore procedures for the applications installed on the SPE such as
Call Manager, or Customer Response Application (CRA) software. For more information regarding
CallManager, refer to Backing Up and Restoring Cisco CallManager Release 3.1.
• Cisco IOS® configuration files for the MRP 200 as well as the ASI cards.
Note: The only supported method to back up and restore MRP 300 cards is to do so manually.
Types of Backup
There are two ways to backup your system; an immediate backup and a scheduled one. You can either backup
the ICS 7750 settings and database to network share in a remote computer, or to a local backup on the same
SPE. The first option is the recommended method to restore a hard disk failure.
Backing up a hard disk failure is accomplished by using the System Manager Graphical User Interface (GUI).
This allows you to do either an immediate backup or a schedule one.
The restore is accomplished by first using the Windows 2000 GUI, followed by issuing Command Line
Interface (CLI) commands.
Note: Before starting a backup make sure you are aware of the following information:
• With the current version you cannot back up system COM port settings or the hostnames of the
system cards.
• You record the Simple Network Management Protocol (SNMP) community string, default gateway IP
address, the IP addresses of system cards, and the Windows 2000 admin password in a secure
location. To restore system data, you must ensure that the system is configured with the same settings
that were in use at the time that you performed the backup.
• The IP addresses of the system cards are recorded as part of the backup process. When restoring,
ensure that the IP addresses configured in the backup, do not conflict with the IP addresses of the
target network device.
1. From your local PC, create a folder under the C: drive and give it a name such as "ICS7750backup."
2. Right click on the folder created in Step 1 and select Properties −> Sharing, and click Share This
Folder.
3. From your local PC, launch your browser and access the ICS 7750 System Manager, shown below, at
4. From the ICS System Manager menu, click System Maintenance. The System Manager backup page
appears, click Backup Now and fill in the following info:
a. Backup Name, you can use whatever name you want in this field (such as "SM−Backup1").
b. Description, this field is required, you could enter "SM−ICS7750Backup1" for instance.
c. Backup Destination, enter the IP address or the hostname, if you are using a DNS or host file
in this field, of your local PC.
d. Shared Pathname, enter the name of the shared folder created in Step 1, for example
"ICS7750backup."
e. Under Destination Login enter the username of your local PC, such as "administrator."
7. Click Continue. You will see the Backup and History. Under the shared file "ICS7750backup"
created in Step 1, you should see a file name with extension "bkf" created.
1. From the ICS System Manager page (refer to Step 3 above) click Security Tab −> Add a User. Fill
in the user ID and password, as shown in the following example, give the user the admin rights, and
click Add Now.
• Registry settings.
Two steps are needed to complete the restore. The first one uses the Windows 2000 backup utility in order to
restore the "*.bkf" file to the SPE. The second step is to run the "icsrestore.bat".
Step−by−Step Restore
1. Log directly onto the SPE running System Manager.
2. Click Start −> Run and type the path to the shared folder created in Step 1, in this case
"\\10.48.80.250\ICS7750backup."
3. Enter the username and the password if prompted and right click on the backup folder, then select
Map Network Drive.
4. Select the following from the SPE desktop: Start −> Programs −> Accessories −> System Tools −>
Backup. You will see The Welcome to the Windows 2000 Backup and Recovery Tools page, as
shown in the following example. Click Restore Wizard.
8. Select the path to the backup folder you mapped in Step 3, as shown in the following example.
Note: In this example you have only one file, as this is your first backup.
13. Completing the Restore Wizard dialog box displays. Click Advanced.
15. The How to Restore page appears again. Select Always replace the file on disk, and click Next.
21. Close all the open windows, open a DOS prompt in the SPE and go to the C:\ Program Files>Cisco
22. Type the icsrestore command, as shown in the following example. A warning message will be
displayed, press y to continue.
23. The restore can take up to 10 minutes. When it is complete, you should see the "Restore Successful"
message, as shown in the following example.
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