LCD Error: error c000

I'm receiving the error c000

Solution: Remove an incorrectly inserted ink tank
When all the ink tanks are mistakenly inserted
[ With mistakenly-inserted ink tanks ]
The top portion of ink tank is not in place. The top portion must go beneath the ink color name sticker.
[ With properly-inserted ink tanks ]
. !nplug the po"er cord.
#. $pen the top cover and move the print head holder to the center.
%&rint head holder may be at the left side of the printer 'the opposite side of the one sho"n above(.
')ifting the print head holder before sliding it to the center may help you do the operation.(
' The printer in the illustration belo" sho"s the i&*+,, model. (
-. Remove t"o left most ink tanks follo"ing the procedures belo".
--. .irst/ push do"n the upper part of the ink tank until it slides under the cover so that the ink tank fits into
place.
--#. Then/ push the latch lever '0( in the direction of the arro" and pull out the ink tank.
Repeat above t"o steps for another one.
*. &ull out the rest of ink tanks one by one:
While holding the upper part of the ink tank/ remove the ink tank by gently t"isting it.
Repeat above for the rest of them.
1. Turn $2 the printer again.
+. When the &rint 3ead 3older moves to the ink tank replacement position/ insert the ink tanks properly.
% 4o not hold the &rint 3ead 3older to stop or move it forcibly. 4o not touch the &rint 3ead 3older until it
stops completely
When a specific ink tank is mistakenly inserted
[ With mistakenly-inserted ink tank ]
The top portion of ink tank is not in place. The top portion must go beneath the ink color name sticker.
[ With normally-inserted ink tank ]
. !nplug the po"er cord.
#. $pen the top cover and move the print head holder to the center.
%&rint head holder may be at the left side of the printer 'the opposite side of the one sho"n above(.
')ifting the print head holder before sliding it to the center may help you do the operation.(
' The printer in the illustration belo" sho"s the i&*+,, model. (
-. Remove all the ink tanks e5cept the one mistakenly inserted.
'Then/ push the latch lever '0( in the direction of the arro" and pull out the ink tank. Repeat above t"o steps
for another one.(
*. &ull the mistakenly-inserted ink tank up"ard/ then softly pull it out left"ard "ith an angle.
1. Turn $2 the printer again.
+. When the &rint 3ead 3older moves to the ink tank replacement position/ insert the ink tanks properly.
% 4o not hold the &rint 3ead 3older to stop or move it forcibly. 4o not touch the &rint 3ead 3older until it
stops completely
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Have been through a painful customer service experience with Canon UK with my 13
month old M!"#$ %eems to be a common problem according to their service centre -
it is normally a faulty in& purge pump which costs !# '( labour "# '( to replace it$
(asically uneconomic to repair$ %hame on Canon - good print )uality - but drin&s in&
li&e a drun& in bar anyway$ Canon Customer service - don*t bother with the cost of a
call
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FAQ: An Error Message Is Displayed on the LCD
Issue
If an error message is displayed on the LCD, take the corresponding action described
below.
Cause
The following ink may have rn ot! "epla#ing the ink tank is
re#ommended! $%&'
(rint head is not installed!Install the print head!$%)' * The type of print
head is in#orre#t!Install the #orre#t print head!$%)+
,ome ink tanks are not installed in pla#e! $%-+ * More than one ink tank of
the following #olor is installed! $%-'
The remaining level of the following ink #annot .e #orre#tly dete#ted!
"epla#e the ink tank! $'/%
The following ink tank #annot .e re#ogni0ed! $%&/ $'&% $')%
The following ink has rn ot! "epla#e the ink tank! $'1/
There are no photos in memory #ard
Conta#t the spport #enter or servi#e #enter for ink a.sor.er repla#ement!
(ress 23 to #ontine printing
Ink a.sor.er fll! ,ervi#e re4ired
Timeot error has o##rred
The devi#e may .e in#ompati.le! "emove the devi#e and #he#k the manal
spplied with the #onne#ted devi#e
An nspported $,5 h. is #onne#ted! "emove the h.!
5+%%(rinter error has o##rred! ,ee the manal
6666 (rinter error has o##rred! Trn off power then .a#k on again! If
pro.lem persists7 see the manal
,#anner is not operating #orre#tly
The #ard is #rrently writa.le from (C! ,et to 89ot writa.le from (C:
Answer :
The following ink may have rn ot! "epla#ing the ink tank is
re#ommended! $%&'
If the lamp on the ink tank is flashing, ink may hae run out.
!eplacing the ink tank is recommended.
If printing is in progress and you want to continue printing, press the "# button with the
ink tank installed. $hen printing can continue. !eplacing the ink tank is recommended
after the printing. $he machine may be damaged if printing is continued under the ink out
condition.
-% & !eplacing an Ink $anks '
92TE
If multiple ink lamps are flashing red, see & Checking the Ink (tatus ' and check the status
of each ink tank.
(rint head is not installed!Install the print head!$%)' * The type of print
head is in#orre#t!Install the #orre#t print head!$%)+
)ollow the directions gien in your setup sheet to install the *rint +ead.
If the *rint +ead is already installed, remoe the *rint +ead once and then reinstall it.
If the error is not resoled, the *rint +ead may be damaged. Contact your Canon serice
representatie.
,ome ink tanks are not installed in pla#e! $%-+ * More than one ink tank of
the following #olor is installed! $%-'
(ome ink tanks are not installed in the correct position. ,$he lamp on the ink tank
flashes.-
.ore than one ink tanks of the same color are installed. ,$he lamp on the ink tank
flashes.-
Confirm that the ink tanks are installed in the appropriate positions.
-% & !eplacing an Ink $anks '
The remaining level of the following ink #annot .e #orre#tly dete#ted!
"epla#e the ink tank! $'/%
$he remaining ink leel cannot be correctly detected. ,$he lamp on the ink tank flashes.-
!eplace the ink tank and close the (canning /nit ,Coer-.
*rinting with an ink tank that was once empty may damage the machine.
If you want to continue printing in this condition, you need to release the function for
detecting the remaining ink leel. *ress and hold the (top button for at least 0 seconds,
and then release it.
1ith this operation, releasing the function for detecting the remaining ink leel is
memori2ed *lease be adised that Canon shall not be liable for any machine malfunction
or damage caused by refilled ink tanks.
-% & !eplacing an Ink $anks '
92TE
If the function for detecting the remaining ink leel is disabled, the ink tank in
gray is displayed on the LCD when checking the current ink leel.
-% & Checking the Ink (tatus '
The following ink tank #annot .e re#ogni0ed! $%&/ $'&% $')%
$he ink tank is not installed. Install the ink tank.
-% & !eplacing an Ink $anks '
$he ink tank is not compatible with this machine. ,$he lamp on the ink tank is
off.-
Install an appropriate ink tank.
-% & !eplacing an Ink $anks '
An ink tank error has occurred. ,$he lamp on the ink tank is off.-
!eplace the ink tank.
-% & !eplacing an Ink $anks '
The following ink has rn ot! "epla#e the ink tank! $'1/
Ink has run out. ,$he lamp on the ink tank flashes.-
!eplace the ink tank and close the (canning /nit ,Coer-.
*rinting under the current condition may damage the machine.
If you want to continue printing in this condition, you need to release the function for
detecting the remaining ink leel. *ress and hold the (top button for at least 0 seconds,
and then release it.
1ith this operation, releasing the function for detecting the remaining ink leel is
memori2ed. *lease be adised that Canon shall not be liable for any malfunction or
trouble which may be caused by continuation of printing under the ink out condition.
-% & !eplacing an Ink $anks '
92TE
If the function for detecting the remaining ink leel is disabled, the ink tank in
gray is displayed on the LCD when checking the current ink leel.
-% & Checking the Ink (tatus '
There are no photos in memory #ard
$here are no image data saed on the memory card that can be read by this
machine.
$he machine may not recogni2e the file if the file name or the folder path contains
certain characters. /se only alphanumeric characters.
*hoto data edited or processed on a computer must be printed from the computer.
Conta#t the spport #enter or servi#e #enter for ink a.sor.er repla#ement!
(ress 23 to #ontine printing
$he ink absorber is becoming full.
$he machine has a built-in ink absorber to hold the ink used during *rint +ead Cleaning.
*ress the "# button to cancel the error so you can continue printing. 3efore the ink
absorber becomes completely full, contact a Canon serice representatie. ,4ou will need
to replace a particular part of the machine.-
Ink a.sor.er fll! ,ervi#e re4ired
$he ink absorber has become full.
$he machine has a built-in ink absorber to hold the ink used during *rint +ead Cleaning.
1hen the ink absorber becomes completely full, contact a Canon serice representatie.
,4ou will need to replace a particular part of the machine.-
Timeot error has o##rred
(ome errors occurred while copying and a certain time passed.
*ress the "# button to dismiss the error, and try to copy again.
The devi#e may .e in#ompati.le! "emove the devi#e and #he#k the manal
spplied with the #onne#ted devi#e
Check the deice connected to the Direct *rint *ort. *rinting photos directly is
possible with a *ict3ridge compliant deice or the optional 3luetooth /nit 3/-
56.
A communication time out occurs if an operation takes too long or if it takes too
much time to send data. $his may cancel printing. In such cases, disconnect and
reconnect the /(3 cable. 1hen printing from a *ict3ridge compliant deice,
depending on the model or brand of your deice, you may hae to select a
*ict3ridge compliant print mode on the deice before connecting it to the
machine. 4ou may also hae to turn on your deice or select *lay mode manually
after connecting the deice to the machine. *erform necessary operations before
connecting your deice referring to its instruction manual. If the error is still not
resoled, check if you can print another photograph.
An nspported $,5 h. is #onne#ted! "emove the h.!
If a *ict3ridge compliant deice is connected ia a /(3 hub, remoe the hub and
connect it directly to the machine.
5+%%(rinter error has o##rred! ,ee the manal
$urn off the machine, and unplug the power cord of the machine from the power supply.
If the problem is not resoled, contact your Canon serice representatie.
6666 (rinter error has o##rred! Trn off power then .a#k on again! If
pro.lem persists7 see the manal
788887 is displayed in the alphanumeric character and depends on the error occurred.
0966:0996:C666 is displayed:
Is the moement of the *rint +ead +older blocked;
Cancel printing, and turn off the machine. $hen clear the paper <am or foreign ob<ect that
is preenting the *rint +ead +older from moing.
ATTE9TI29
3e careful not to touch the components inside the machine. $he machine may not
print out properly if you touch it.
$urn the machine back on.
If the problem is not resoled, contact your Canon serice representatie.
In other cases:
$urn off the machine, and unplug the power cord of the machine from the power supply.
*lug the machine back in and turn the machine back on.
If the problem is not resoled, contact your Canon serice representatie.
,#anner is not operating #orre#tly
$urn off the machine, and unplug the power cord of the machine from the power supply.
After a while, plug the power cord of the machine back in, and then turn on the machine.
If the same error occurs, contact your Canon serice representatie.
The #ard is #rrently writa.le from (C! ,et to 89ot writa.le from (C:
$he Card (lot is set to 1ritable from *C.
4ou cannot print from the memory card or sae the scanned data to the memory card
when the Card (lot is set to 1ritable from *C. After writing on the memory card, set to
=ot writable from *C again.