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Avaya Aura Communication Manager SW & FW Compatibility Matrix

December 14, 2012


Overview
WARNING: The links included in this document might not work with some browsers.
This document describes the latest service packs and firmware versions needed for 2.2.2 and later releases of
Communication Manager. You can also use the Compatibility Matrix tool available at
http://support.avaya.com by clicking on Product Compatibility Matrix under the Tools menu at the bottom
of the page.
The Avaya Software Compatibility Audit tool (ASCA) can also be used to produce software and firmware
compatibility audit reports for 2.x and later releases of Communication Manager that are Linux based. The tool
and detailed instructions are available at http://support.avaya.com by clicking on Software Compatibility Audit
under the Tools menu at the bottom of the page.
The information presented in this matrix shows the latest software and firmware available and recommended at the
time this document is published. Due to the frequency that new updates becomes available; it is possible that this
document is temporarily out of date. Therefore, you should always check http://support.avaya.com and appropriate
Product Correction Notices (PCN) for the latest software and firmware updates.
Information about older CM releases and related products is retained in this document as a convenience and does
not imply support by Avaya. Refer to the appropriate product and offer definition documents and End of Sale
notices for official product support information.
Communication Manager 2.0 and later releases are not available for the DEFINITY Server R.
Communication Manager 2.1 and later releases are not available for the S8100 Server.
Communication Manager 2.1 and later releases do not install or run on an S8300A Server. An S8300B or later
server must be used.
Communication Manager 3.0 and later releases are not available for the DEFINITY Server SI.
Communication Manager 4.0 and later releases are not available for the DEFINITY Server CSI.
Communication Manager 5.0 and later releases do not install or run on an S8500A Server. An S8500B or later
server must be used.
Communication Manager 5.0 and later releases do not install or run on an S8700 Server. An S8710 or later server
must be used along with the DAL2 board for systems with hardware duplication.
Communication Manager 6.0 and later System Platform based releases do not install or run on S8300B, S8300C,
S8400, S8400B, S8500B, S8500C, S8710, S8720 or S8730 Servers.
For the latest information on Daylight-Saving time updates see:
https://support.avaya.com/DST/DST_update_methods_v5.pdf
If this link does not work do the following:
From http://support.avaya.com select Downloads & Documents from the top of the page, then enter and select
Avaya Aura Communication Manager in the Enter Your Product Here window along with the release of interest
in the pull down menu to the right. Then select Latest TN Circuit Pack, Server, and Media Gateway Firmware
and Software updates. Scroll down the page to the section titled Daylight Saving Time Patches for Servers
running Communication Manager: and click the link titled Methods for Updating Daylight Saving Time Rules.

1
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Document Description
The changes between versions of the document are listed via date and can be used as a quick reference to what has
been updated since the previous version. The update summary below is provided from the beginning of each
Major Release of Communication Manager.
June 18, 2010
Updates: Communication Manager 6.0 is added and all relevant sections have been updated. Current SW/FW
updates added for all previous releases.
August 23, 2010
Updates:
Communication Manager service pack, and firmware compatibility information updated.
Communication Manager Software upgrade paths updated. LSP/ESS compatibility information updated.
January 11, 2011
Updates: Communication Manager 6.0.1 is added and all relevant sections have been updated. Current SW/FW
updates added for all previous releases.
March 16, 2011
Updates: Communication Manager service pack information updated for CM 5.2.1, CM 6.0 and CM 6.0.1 along
with current SW/FW updates for all releases. Communication Manager Software upgrade paths updated.
April 29, 2011
Updates: Communication Manager service pack information updated for CM 5.2.1, CM 6.0 and CM 6.0.1 along
with current SW/FW updates for all releases. Communication Manager Software upgrade paths updated. M3K
R1 gateway compatibility information added. Note that compatible telephone coverage has been expanded for CM
5.2.1 and greater although some of these phones are compatible with earlier releases. Refer to the telephone
software download pages and readme files at http://support.avaya.com for detailed compatibility information.
May 3, 2011
Updates: G860 and M3K gateway compatibility for CM 5.2.1 and greater moved to a separate document. For
more information see the section titled G860 & M3K Gateway and Communication Manager Compatibility in
this document, and for the latest compatibility information on these gateways visit the following link:
http://support.avaya.com/css/Products/P0982/All_Documents
July 1, 2011
Updates: Communication Manager service pack information updated for CM 5.2.1, and CM 6.0.1 along with
current SW/FW updates for all releases. Communication Manager Software upgrade paths updated.
September 9, 2011
Updates: Communication Manager service pack information updated for CM 5.2.1, and CM 6.0.1 along with
current SW/FW updates for all releases. Communication Manager Software upgrade paths updated.

2
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


December 12, 2011
Updates: Communication Manager service pack information updated for CM 5.2.1, and CM 6.0.1 along with
current SW/FW updates for all releases. Communication Manager Software upgrade paths updated. Link to
Daylight-Saving time information updated.
March 23, 2012
Updates: Communication Manager 6.2 is added and all relevant sections have been updated. Current SW/FW
updates added for all previous releases. Avaya Video Conferencing Solution compatibility has been moved to
separate documents referenced in the Communication Manager 6.0.1 and 6.2 compatibility pages.
July 16, 2012
Updates: Communication Manager service pack information updated for CM 5.2.1, CM 6.0.1 and CM 6.2 along
with current SW/FW updates for all releases. Communication Manager Software upgrade paths updated. Various
support site instructions updated.
September 14, 2012
Updates: Communication Manager service pack information updated for CM 5.2.1, CM 6.0.1 and CM 6.2 along
with current SW/FW updates for all releases. Communication Manager Software upgrade paths updated.
December 14, 2012
Updates: Communication Manager service pack information updated for CM 5.2.1, CM 6.0.1 and CM 6.2 along
with current SW/FW updates for all releases. Communication Manager Software upgrade paths updated.
CM/SM compatibility table updated.

3
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012

Table of Contents
Communication Manager Release 6.2 Compatibility (GA July 9, 2012)................................................................9
MEDIA GATEWAYS AND MEDIA MODULES..................................................................................................................9
G700 Media Gateway.............................................................................................................................................9
G150 / G250 / G350 / G430 / G450 Media Gateways..........................................................................................9
IG550, G860 and M3K Media Gateways..............................................................................................................9
TN CIRCUIT PACKS.....................................................................................................................................................9
TELEPHONES AND VIDEO ENDPOINTS........................................................................................................................9
COMMUNICATION MANAGER SERVICE PACKS.............................................................................................................9
SYSTEM PLATFORM SOFTWARE AND SERVICE PACK....................................................................................................9
CM SOFTWARE UPGRADE PATH..................................................................................................................................9
SESSION MANAGER / SYSTEM MANAGER COMPATIBILITY..........................................................................................9
Communication Manager Release 6.0.1 Compatibility (GA November 30, 2010)...............................................10
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................10
G700 Media Gateway..........................................................................................................................................10
G150 / G250 / G350 / G430 / G450 Media Gateways........................................................................................10
IG550, G860 and M3K Media Gateways............................................................................................................10
TN CIRCUIT PACKS...................................................................................................................................................10
TELEPHONES AND VIDEO ENDPOINTS......................................................................................................................10
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................10
SYSTEM PLATFORM SOFTWARE AND SERVICE PACK..................................................................................................10
CM SOFTWARE UPGRADE PATH................................................................................................................................10
SESSION MANAGER / SYSTEM MANAGER COMPATIBILITY........................................................................................10
Communication Manager Release 6.0 Compatibility (GA June 7, 2010)..............................................................11
MEDIA GATEWAYS AND MEDIA MODULES.................................................................................................................11
G700 Media Gateway...........................................................................................................................................11
G150 / G250 / G350 / G430 / G450 Media Gateways.........................................................................................11
IG550 and G860 Media Gateways.......................................................................................................................11
TN CIRCUIT PACKS...................................................................................................................................................11
TELEPHONES AND VIDEO ENDPOINTS........................................................................................................................11
COMMUNICATION MANAGER SERVICE PACKS............................................................................................................11
SYSTEM PLATFORM SOFTWARE AND SERVICE PACK..................................................................................................11
CM SOFTWARE UPGRADE PATH................................................................................................................................11
SESSION MANAGER / SYSTEM MANAGER COMPATIBILITY........................................................................................11
Communication Manager Release 5.2.1 Compatibility (GA November 9, 2009).................................................12
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................12
G700 Media Gateway..........................................................................................................................................12
G150 / G250 / G350 / G430 / G450 Media Gateways........................................................................................12
IG550, G860 and M3K Media Gateways............................................................................................................12
TN CIRCUIT PACKS...................................................................................................................................................12
TELEPHONES..............................................................................................................................................................12
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................12
S8500B/C, S8510 SAMP FIRMWARE........................................................................................................................12
CM SOFTWARE UPGRADE PATH................................................................................................................................12
SESSION MANAGER / SYSTEM MANAGER AND SIP ENABLEMENT SERVICES COMPATIBILITY...................................12
Communication Manager Release 5.2 Compatibility (GA May 4, 2009)..............................................................13
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................13
G700 Media Gateway..........................................................................................................................................13
G150 / G250 / G350 / G430 / G450 Media Gateways........................................................................................13
IG550 and G860 Media Gateways.......................................................................................................................13
TN CIRCUIT PACKS...................................................................................................................................................13
TELEPHONES..............................................................................................................................................................13
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................13
S8500B/C, S8510 SAMP FIRMWARE........................................................................................................................13
CM SOFTWARE UPGRADE PATH................................................................................................................................13
SESSION MANAGER / SYSTEM MANAGER AND SIP ENABLEMENT SERVICES COMPATIBILITY...................................13
4
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012

Communication Manager Release 5.1.2 Compatibility (GA December 19, 2008)...............................................14


MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................14
G700 Media Gateway..........................................................................................................................................14
G150 / G250 / G350 / G450 Media Gateways....................................................................................................14
IG550 and G860 Media Gateways.......................................................................................................................14
TN CIRCUIT PACKS...................................................................................................................................................14
TELEPHONES..............................................................................................................................................................14
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................14
S8500B/C, S8510 SAMP FIRMWARE........................................................................................................................14
CM SOFTWARE UPGRADE PATH................................................................................................................................14
SESSION MANAGER / SYSTEM MANAGER AND SIP ENABLEMENT SERVICES COMPATIBILITY...................................14
Communication Manager Release 5.1.1 Compatibility (GA August 4, 2008).......................................................15
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................15
G700 Media Gateway..........................................................................................................................................15
G150 / G250 / G350 / G450 Media Gateways....................................................................................................15
IG550 and G860 Media Gateways.......................................................................................................................15
TN CIRCUIT PACKS...................................................................................................................................................15
TELEPHONES..............................................................................................................................................................15
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................15
S8500B/C, S8510 SAMP FIRMWARE........................................................................................................................15
CM SOFTWARE UPGRADE PATH................................................................................................................................15
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................15
Communication Manager Release 5.1 Compatibility (GA June 30, 2008)...........................................................16
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................16
G700 Media Gateway..........................................................................................................................................16
G150 / G250 / G350 / G450 Media Gateways....................................................................................................16
IG550 and G860 Media Gateways.......................................................................................................................16
TN CIRCUIT PACKS...................................................................................................................................................16
TELEPHONES..............................................................................................................................................................16
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................16
S8500B/C, S8510 SAMP FIRMWARE........................................................................................................................16
CM SOFTWARE UPGRADE PATH................................................................................................................................16
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................16
Communication Manager Release 5.0 Compatibility (GA January 07, 2008)....................................................17
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................17
G700 Media Gateway..........................................................................................................................................17
G150 / G250 / G350 / G450 Media Gateways....................................................................................................17
IG550 and G860 Media Gateways.......................................................................................................................17
TN CIRCUIT PACKS...................................................................................................................................................17
TELEPHONES..............................................................................................................................................................17
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................17
S8500B/C SAMP FIRMWARE....................................................................................................................................17
CM SOFTWARE UPGRADE PATH................................................................................................................................17
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................17
Communication Manager Release 4.0.5 Compatibility (GA February 1, 2010)..................................................18
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................18
G700 Media Gateway..........................................................................................................................................18
G150 / G250 / G350 Media Gateways................................................................................................................18
IG550 and G860 Media Gateways.......................................................................................................................18
TN CIRCUIT PACKS...................................................................................................................................................18
TELEPHONES..............................................................................................................................................................18
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................18
S8500B/C SAMP FIRMWARE....................................................................................................................................18
CM SOFTWARE UPGRADE PATH................................................................................................................................18
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................18
Communication Manager Release 4.0.4 Compatibility (GA September 08, 2008)..............................................19
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................19
G700 Media Gateway..........................................................................................................................................19
5
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012

G150 / G250 / G350 Media Gateways................................................................................................................19


IG550 and G860 Media Gateways.......................................................................................................................19
TN CIRCUIT PACKS...................................................................................................................................................19
TELEPHONES..............................................................................................................................................................19
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................19
S8500B/C SAMP FIRMWARE....................................................................................................................................19
CM SOFTWARE UPGRADE PATH................................................................................................................................19
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................19
Communication Manager Release 4.0.3 Compatibility (GA May 05, 2008).........................................................20
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................20
G700 Media Gateway..........................................................................................................................................20
G150 / G250 / G350 Media Gateways................................................................................................................20
IG550 and G860 Media Gateways.......................................................................................................................20
TN CIRCUIT PACKS...................................................................................................................................................20
TELEPHONES..............................................................................................................................................................20
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................20
S8500B/C SAMP FIRMWARE....................................................................................................................................20
CM SOFTWARE UPGRADE PATH................................................................................................................................20
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................20
Communication Manager Release 4.0.1 Compatibility (GA June 04, 2007)........................................................21
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................21
G700 Media Gateway..........................................................................................................................................21
G150 / G250 / G350 Media Gateways.................................................................................................................21
IG550 and G860 Media Gateways.......................................................................................................................21
TN CIRCUIT PACKS...................................................................................................................................................21
TELEPHONES..............................................................................................................................................................21
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................21
S8500B/C SAMP FIRMWARE....................................................................................................................................21
CM SOFTWARE UPGRADE PATH................................................................................................................................21
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................21
Communication Manager Release 4.0 Compatibility (GA March 19, 2007)........................................................22
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................22
G700 Media Gateway..........................................................................................................................................22
G150 / G250 / G350 Media Gateways.................................................................................................................22
IG550 and G860 Media Gateways.......................................................................................................................22
TN CIRCUIT PACKS...................................................................................................................................................22
TELEPHONES..............................................................................................................................................................22
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................22
S8500B/C SAMP FIRMWARE....................................................................................................................................22
CM SOFTWARE UPGRADE PATH................................................................................................................................22
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................22
Communication Manager Release 3.1.5 Compatibility (GA October 06, 2008)...................................................23
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................23
G700 Media Gateway..........................................................................................................................................23
G150 / G250 / G350 Media Gateways.................................................................................................................23
TN CIRCUIT PACKS...................................................................................................................................................23
TELEPHONES..............................................................................................................................................................23
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................23
S8500B/C SAMP FIRMWARE....................................................................................................................................23
CM SOFTWARE UPGRADE PATH................................................................................................................................23
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................23
SPECIAL MEDIA MODULE COMPATIBILITY................................................................................................................23
Communication Manager Release 3.1.4 Compatibility (GA May 07, 2007).........................................................24
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................24
G700 Media Gateway..........................................................................................................................................24
G150 / G250 / G350 Media Gateways.................................................................................................................24
TN CIRCUIT PACKS...................................................................................................................................................24
TELEPHONES..............................................................................................................................................................24
6
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012

COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................24


S8500B/C SAMP FIRMWARE....................................................................................................................................24
CM SOFTWARE UPGRADE PATH................................................................................................................................24
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................24
SPECIAL MEDIA MODULE COMPATIBILITY................................................................................................................24
Communication Manager Release 3.1.3 Compatibility (GA March 05, 2007).....................................................25
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................25
G700 Media Gateway..........................................................................................................................................25
G150 / G250 / G350 Media Gateways.................................................................................................................25
TN CIRCUIT PACKS...................................................................................................................................................25
TELEPHONES..............................................................................................................................................................25
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................25
S8500B/C SAMP FIRMWARE....................................................................................................................................25
CM SOFTWARE UPGRADE PATH................................................................................................................................25
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................25
SPECIAL MEDIA MODULE COMPATIBILITY................................................................................................................25
Communication Manager Release 3.1.2 Compatibility (GA June 05, 2006)........................................................26
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................26
G700 Media Gateway..........................................................................................................................................26
G150 / G250 / G350 Media Gateways.................................................................................................................26
TN CIRCUIT PACKS...................................................................................................................................................26
TELEPHONES..............................................................................................................................................................26
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................26
S8500B/C SAMP FIRMWARE....................................................................................................................................26
CM SOFTWARE UPGRADE PATH................................................................................................................................26
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................26
SPECIAL MEDIA MODULE COMPATIBILITY................................................................................................................26
Communication Manager Release 3.1 & 3.1.1 Compatibility (GA March 13, 2006)..........................................27
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................27
G700 Media Gateway..........................................................................................................................................27
G150 / G250 / G350 Media Gateways.................................................................................................................27
TN CIRCUIT PACKS...................................................................................................................................................27
TELEPHONES..............................................................................................................................................................27
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................27
S8500B SAMP FIRMWARE........................................................................................................................................27
CM SOFTWARE UPGRADE PATH................................................................................................................................27
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................27
SPECIAL MEDIA MODULE COMPATIBILITY................................................................................................................27
Communication Manager Release 2.2.2 Compatibility (GA April 03, 2006).......................................................28
MEDIA GATEWAYS AND MEDIA MODULES................................................................................................................28
G700 Media Gateway..........................................................................................................................................28
G150 / G350 Media Gateways.............................................................................................................................28
TN CIRCUIT PACKS...................................................................................................................................................28
TELEPHONES..............................................................................................................................................................28
COMMUNICATION MANAGER SERVICE PACKS...........................................................................................................28
S8500B SAMP FIRMWARE........................................................................................................................................28
CM SOFTWARE UPGRADE PATH................................................................................................................................28
SIP ENABLEMENT SERVICES COMPATIBILITY............................................................................................................28
SPECIAL MEDIA MODULE COMPATIBILITY................................................................................................................28
Supported Communication Manager Upgrade Paths.............................................................................................29
FIELD LOAD UPGRADE PATHS...................................................................................................................................29
UPGRADE PATHS FOR CM 2.2.2, CM 3.1.4 AND LATER RELEASES..........................................................................29
SIP Enablement Services & CM Compatibility.......................................................................................................38
Session Manager / System Manager & CM Compatibility....................................................................................39
General Software / Firmware Compatibility Guidelines........................................................................................40
E-NOTIFICATIONS......................................................................................................................................................40
Circuit Pack Firmware Compatibility......................................................................................................................41
7
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012

IP INTERFACE CIRCUIT PACK FIRMWARE AVAILABLE ON THE COMMUNICATION MANAGER 3.X AND LATER
SOFTWARE CDS.........................................................................................................................................................41
THE LATEST FIRMWARE FOR ALL PROGRAMMABLE TN CIRCUIT PACKS AND MEDIA GATEWAYS:...........................41
TN CP AND MEDIA GATEWAY FW LINK...................................................................................................................41
Media Gateway, LSP/ESS, & Primary Server Compatibility...............................................................................42
MEDIA GATEWAY AND COMMUNICATION MANAGER COMPATIBILITY.......................................................................42
G860 & M3K GATEWAY AND COMMUNICATION MANAGER COMPATIBILITY...........................................................43
LSP SW VS PRIMARY, ESS SW COMPATIBILITY MATRIX.........................................................................................44
LSP/ESS COMPATIBILITY ISSUES AND NOTES...........................................................................................................45
G350/G700 MEDIA GATEWAY COMPATIBILITY ISSUES..............................................................................................45
MEDIA MODULE 711 FIRMWARE AND HARDWARE DEPENDENCIES...........................................................................46
Telephone Software Compatibility............................................................................................................................46
TELEPHONE SOFTWARE DEPENDENCIES....................................................................................................................46
Service Pack Compatibility.......................................................................................................................................47
SERVICE PACKS FOR ALL RELEASES:..........................................................................................................................47
PRE-UPGRADE INSTALLATION PATCHES.....................................................................................................................48
Communication Manager Installations & Upgrades..............................................................................................49
DISTRIBUTED SYSTEM UPGRADE ORDER..................................................................................................................49
Conferencing (EMMC) Co-Resident Compatibility...............................................................................................50
Integrated Management.............................................................................................................................................50
INTEGRATED MANAGEMENT DEPENDENCIES.............................................................................................................50
New Daylight Saving Time Rules..............................................................................................................................51

8
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 6.2 Compatibility (GA July 9, 2012)
If a Communication Manager 6.2 template is running on a primary server, the following compatibility information
applies. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
30.x.y

77

HV 1-5: 73
HV 10+:96
714B: 96

14

96

14

Component

G150
Gateway

G250,
G350,
Gateway

G430
G450
Gateway

Firmware
Vintage

Not
Supported

Most
recent
30.x.y

Most
recent
31.x.y or
32.x.y

TGM550
Not
Supported

SW or FW Version

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350/G430/G450MediaGateways
MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96
714B: 96

14

HV 30+: 96
HV20-29: 73
HV 7-19: 24
HV 3-6: 17

22
B:52

14

73
HV6:96

350:3.1.8
430:5.2.12
450:4.1.12

IG550,G860andM3KMediaGateways

IG550
Component

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

G860 R2.1

JunOS

EMS

Not Supported

M3K R1

G860

EMS

M3K

See G860 & M3K Gateway and Communication Manager Compatibility


TN Circuit Packs

TN Board

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtc
e

TN
744
CC/TD

TN
464
DS1

FW
Vintage

HV<20:
63
HV20+:
63

HV<10:
21
HV13+:
22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones and Video Endpoints

Phone

Other
H.323
SIP

1408
1416

H.323
1603
1608
1616
SIP
1630S
W-I

1692
IP
Conf
Phone

IP Softphone
(H.323
only)

4601
4602
4602S
W
4620
4690

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630S
W

1.4

6.0 SP9

2.3

2.9 SP2

2.0.3

R4SP1

9404
9408

9601

Video Endpoints

9608
9611G
9621G
9641G

96xx
(other)

6.2SP2
6.2.1

3.1 SP5
2.6 SP9

2.0
1.3.2
1.0.1

6.1SP5

A175
DTVD

AVCS
1010
1020

See PSN003590u,
Also see PSN003716u for
Radvision SCOPIA 7.7

Communication Manager Service Packs


The latest Communication Manager 6.2 Service Pack is SP 4 (02.0.823.0-20199.tar), PCN 1792S
The latest CM 6.2 Kernel Service Pack is Kernel SP 1 (KERNEL-2.6.18-238.AV2a.tar), PCN 1794S
System Platform Software and Service Pack
CM
System
Platform

6.2, SP0, SP1


R6.2.0.0.27

SP2, SP3

SP4

R6.2.1.0.9

R6.2.1.0.9 +
6.2.2.06002.0

AVCS
1030
1040
1050

CM Software Upgrade Path


The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases
Session Manager / System Manager Compatibility
For Session Manager / System Manager compatibility see Session Manager / System Manager & CM
Compatibility
9
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 6.0.1 Compatibility (GA November 30, 2010)
If a Communication Manager 6.0.1 template is running on a primary server, the following compatibility
information applies. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
30.x.y

77

HV 1-5: 73
HV 10+:96
714B: 96

14

96

14

Component

G150
Gateway

G250,
G350,
Gateway

G430
G450
Gateway

Firmware
Vintage

Not
Supported

Most
recent
30.x.y

Most
recent
31.x.y

TGM550
Not
Supported

SW or FW Version

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350/G430/G450MediaGateways
MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96
714B: 96

14

HV 30+: 96
HV20-29: 73
HV 7-19: 24
HV 3-6: 17

22
B:52

14

73
HV6:96

350:3.1.8
430:5.2.12
450:4.1.12

IG550,G860andM3KMediaGateways

IG550
Component

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

G860 R2.1

JunOS

EMS

Not Supported

M3K R1

G860

EMS

M3K

See G860 & M3K Gateway and Communication Manager Compatibility


TN Circuit Packs

TN Board

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtc
e

TN
744
CC/TD

TN
464
DS1

FW
Vintage

HV<20:
63
HV20+:
63

HV<10:
21
HV13+:
22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones and Video Endpoints

Phone

Other
H.323
SIP

1408
1416

H.323
1603
1608
1616
SIP
1630S
W-I

1692
IP
Conf
Phone

IP Softphone
(H.323
only)

4601
4602
4602S
W
4620
4690

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630S
W

1.4

6.0 SP9

2.3

2.9 SP2

2.0.3

R4SP1

9404
9408

9601

Video Endpoints

9608
9611G
9621G
9641G

96xx
(other)

6.2SP2
6.2.1

3.1 SP5
2.6 SP9

A175
DTVD

AVCS
1010
1020

AVCS
1030
1040
1050

2.0
1.3.2
1.0.1

6.1SP5

See PSN003614u

Communication Manager Service Packs


The latest Communication Manager 6.0.1 Service Pack is SP 9 (00.1.510.1-19940.tar.gz), PCN 1720S
The latest Communication Manager 6.0.1 Security Service Pack is SSP 1 (PLAT-rhel5.3-1010), PCN 1795S
Kernel Service Packs are not supported in Communication Manager 6.0.1
System Platform Software and Service Pack
CM
System
Platform

6.0.1, SP0, SP0.01


R6.0.2.0.5+
6.0.2.1.5

SP1.01, SP2
R6.0.3.0.3

SP3

SP4, SP5.01

R6.0.3.0.3+
6.0.3.1.3

R6.0.3.0.3+
6.0.3.3.3

SP6

SP6, SP7

R6.0.3.0.3+

R6.0.3.0.3+

6.0.3.4.3

6.0.3.6.3

SP8.01, SP9
R6.0.3.0.3+
6.0.3.9.3

CM Software Upgrade Path


The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases
Session Manager / System Manager Compatibility
For Session Manager / System Manager compatibility see Session Manager / System Manager & CM
Compatibility
10
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 6.0 Compatibility (GA June 7, 2010)
If a Communication Manager 6.0 template is running on a primary server, the following compatibility information
applies. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
30.x.y

77

HV 1-5: 73
HV 10+:96
714B: 96

14

96

14

Component

G150
Gateway

G250,
G350,
Gateway

G430
G450
Gateway

Firmware
Vintage

Not
Supported

Most
recent
30.x.y

Most
recent
31.x.y

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350/G430/G450MediaGateways
MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96
714B: 96

14

HV 30+: 96
HV20-29: 73
HV 7-19: 24
HV 3-6: 17

22
B:52

14

73
HV6:96

350:3.1.8
430:5.2.12
450:4.1.12

IG550
Component
SW or FW
Version

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

IG550andG860MediaGateways

G860 R2.1 & M3K R1

TGM550

JunOS

Not Supported

Not Supported

EMS

G860/M3K

Not supported

TN Circuit Packs
TN Board

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtc
e

TN
744
CC/TD

TN
464
DS1

FW
Vintage

HV<20:
63
HV20+:
63

HV<10:
21
HV13+:
22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones and Video Endpoints

Phone

Other
H.323
SIP

1408
1416

H.323
1603
1608
1616
SIP
1630S
W-I

1692
IP
Conf
Phone

IP Softphone
(H.323
only)

4601
4602
4602S
W
4620
4690

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630S
W

4606
4612
4624

1.4

6.0 SP9

2.3

2.9 SP2

2.0.3

1.8.3

9601

Video Endpoints

9608
9611G
9621G
9641G

96xx
(other)

6.2SP2
6.0SP4

3.1 SP5
2.6 SP9

A175
DTVD

AVCS
1010
1020

AVCS
1030
1040
1050

1.0.3

4.7.3.5

4.7.3.5

R4SP1
1.3.2
1.0.1

6.1SP3

Communication Manager Service Packs


The latest Communication Manager 6.0 Service Pack is SP 3.01 (00.0.345.0-18856.tar.gz), PCN 1717P
Kernel Service Packs are not supported in Communication Manager 6.0
System Platform Software and Service Pack
System Platform R6.0 (vsp-6.0.0.0.11.iso) is compatible with CM 6.0 and CM 6.0 SP0.
System Platform R6.0.1 (vsp-6.0.1.0.5.iso) is compatible with CM 6.0 SP1 and CM 6.0 SP 2.
System Platform R6.0.3 (vsp-6.0.3.0.3.iso) is compatible with CM 6.0 SP3 (18633) and greater
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases
Session Manager / System Manager Compatibility
For Session Manager / System Manager compatibility see Session Manager / System Manager & CM
Compatibility
11
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 5.2.1 Compatibility (GA November 9, 2009)
If Communication Manager 5.2.1 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
30.x.y

77

HV 1-5: 73
HV 10+:96
714B: 96

14

96

14

Component

G150
Gateway

G250,
G350,
G430
G450
Gateway

Firmware
Vintage

3.0(104)

Most
recent
30.x.y

TGM550
latest
30.x.y

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350/G430/G450MediaGateways
MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96
714B: 96

14

HV 30+: 96
HV20-29: 73
HV 7-19: 24
HV 3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8
430:5.2.12
450:4.1.12

IG550,G860andM3KMediaGateways

IG550
Component
SW or FW
Version

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

G860 R2.1

JunOS

EMS

G860

M3K R1.0
EMS

M3K

See G860 & M3K Gateway and Communication Manager Compatibility

R8.4 or newer

TN Circuit Packs
TN
Board

TN
8400
S8400

FW
Vintage

MPC
R2.2.8

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

TN
2464
DS1
25

TN
2313
DS1
54

TN
2312
IPSI

TN
2302
Medpro

57

HV 0-3:
94
HV 11+:
121

TN
2224
DCP
20

TN
2214
DCP
15

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

HV10:
40
HV13+:
40

11

TN
771
744

TN
464
DS1

20
25
3

Telephones

Phone

Other
H.323
SIP

1408
1416

H.323
1603
1608
1616
SIP
1603
(MBT)

R4 SP1

2410
2420

IP Softphone
(H.323
only)

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

4602SW+

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630S
W

2.9 SP2

2.0.3

R6
1.3.2
1.0.1

9404
9408

9601

9608
9611G
9621G
9641G

96xx
(other)

2.0
2.9 SP2
2.2.3

2.2.2

6.1SP3

6.2SP2
6.0SP4

Communication Manager Service Packs


The latest Communication Manager 5.2.1 Service Pack is SP 14 (02.1.016.4-20102), PCN 1691S
The latest Communication Manager 5.2.1 Kernel Service Pack is Kernel SP 5 (KERNEL-2.6.18-128.AV7i), PCN
1692P

The latest Communication Manager 5.2.1 Security Service Pack is SSP 3 (PLAT-rhel4-1013), PCN 1719P
S8500B/C, S8510 SAMP Firmware
The required S8500B, S8500C and S8510 SAMP firmware for Communication Manager 5.2.1 is SAMP FW
R2.2.5.
CM Software Upgrade Path
The upgrade path depends on Service Pack installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4 and Later
Releases
Session Manager / System Manager and SIP Enablement Services Compatibility
See Session Manager / System Manager & CM Compatibility and SIP Enablement Services & CM Compatibility
12
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

3.1 SP5
2.6 SP9

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 5.2 Compatibility (GA May 4, 2009)
If Communication Manager 5.2 is running on a primary server, the following information is used for detailed latest
compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
29.x.y

77

HV 1-5: 73
HV 10+:96
714B: 96

14

96

14

Component

G150
Gateway

G250,
G350,
G430
G450
Gateway

Firmware
Vintage

3.0(104)

Most
recent
29.x.y

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350/G430/G450MediaGateways
MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96
714B: 96

14

HV 30+: 96
HV20-29: 73
HV 7-19: 24
HV 3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8
430:5.2.12
450:4.1.12

IG550
Component
SW or FW
Version

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

TGM550
latest
29.x.y

IG550andG860MediaGateways

G860 R2
Requires CM 5.2 SP3.01 (17684)
EMS
G860

JunOS
R8.4 or newer

5.2.65

5.2.101

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

FW
Vintage

MPC
R2.2.8

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

TN
771
744
20

25
3

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

TN
464
DS1

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

2.9 SP2

2.0.3

1.8.3

96xx

3.1 SP3
2.6 SP9

Communication Manager Service Packs


The latest Communication Manager 5.2 Service Pack is SP 4 (02.0.947.3-17834), PCN 1685P
S8500B/C, S8510 SAMP Firmware
The required S8500B, S8500C and S8510 SAMP firmware for Communication Manager 5.2 is SAMP FW R2.2.5.
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
Session Manager / System Manager and SIP Enablement Services Compatibility
See Session Manager / System Manager & CM Compatibility and SIP Enablement Services & CM Compatibility

13
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 5.1.2 Compatibility (GA December 19, 2008)
If Communication Manager 5.1.2 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
28.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

Component

G150
Gateway

G250,
G350,
G450
Gateway

Firmware
Vintage

3.0(104)

Most
recent
28.x.y

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350/G450MediaGateways
MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8
450:4.1.12

IG550andG860MediaGateways

IG550
Component
SW or FW Version

TGM550
latest
28.x.y

G860 R2
Requires CM 5.1.2 SP1 (17067)
EMS
G860

JunOS
R8.4 or newer

5.2.60

5.2.73

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

FW
Vintage

MPC
R2.2.8

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

TN
771
744

TN
464
DS1

20
25
3

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

2.9 SP2

2.0.3

1.8.3

96xx

3.1 SP3
2.6 SP9

Communication Manager Service Packs


The latest Communication Manager 5.1.2 Service Pack is SP 4 (01.2.416.4-17871), PCN 1659P
S8500B/C, S8510 SAMP Firmware
The required S8500B, S8500C and S8510 SAMP firmware for Communication Manager 5.1.2 is SAMP FW
R2.2.5.
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
Session Manager / System Manager and SIP Enablement Services Compatibility
See Session Manager / System Manager & CM Compatibility and SIP Enablement Services & CM Compatibility

14
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 5.1.1 Compatibility (GA August 4, 2008)
If Communication Manager 5.1.1 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
28.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

Component

G150
Gateway

G250,
G350,
G450
Gateway

Firmware
Vintage

3.0(104)

Most
recent
28.x.y

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350/G450MediaGateways
MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8
450:4.1.12

IG550andG860MediaGateways
IG550

Component
Firmware
Vintage

TGM550
latest
28.x.y

G860 R2
Requires CM 5.1.1 SP 1 (16402)
EMS
G860

JunOS
R8.4 or newer

5.2.60

5.2.73

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

FW
Vintage

MPC
R2.2.8

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

TN
771
744
20

25
3

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

TN
464
DS1

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

2.9 SP2

2.0.3

1.8.3

96xx

3.1 SP3
2.6 SP9

Communication Manager Service Packs


The latest Communication Manager 5.1.1 Service Pack is SP 3 (01.1.415.1-17105), PCN 1652P
S8500B/C, S8510 SAMP Firmware
The required S8500B, S8500C and S8510 SAMP firmware for Communication Manager 5.1.1 is SAMP FW
R2.2.5.
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.

15
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 5.1 Compatibility (GA June 30, 2008)
If Communication Manager 5.1 is running on a primary server, the following information is used for detailed latest
compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
28.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

Component

G150
Gateway

G250,
G350,
G450
Gateway

Firmware
Vintage

3.0(104)

Most
recent
28.x.y

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350/G450MediaGateways
MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8
450:4.1.12

IG550andG860MediaGateways
IG550

Component
Firmware
Vintage

TGM550
latest
28.x.y

G860 R2

JunOS

EMS

G860

R8.4 or newer

NA

NA

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

FW
Vintage

MPC
R2.2.8

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

TN
771
744
20

25
3

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

TN
464
DS1

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

2.9 SP2

2.0.3

1.8.3

96xx

3.1 SP3
2.6 SP9

Communication Manager Service Packs


The latest Communication Manager 5.1 Service Pack is SP 1 (01.0.414.3-15962), PCN 1629P.
S8500B/C, S8510 SAMP Firmware
The required S8500B, S8500C and S8510 SAMP firmware for Communication Manager 5.1 is SAMP FW R2.2.5.
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.

16
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 5.0 Compatibility (GA January 07, 2008)
If Communication Manager 5.0 is running on a primary server, the following information is used for detailed latest
compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
27.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

Component

G150
Gateway

Firmware
Vintage

3.0(104)

G250,
G350,
G450
Gateway
Most
recent
27.x.y

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350/G450MediaGateways
MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8
450:4.1.12

IG550andG860MediaGateways
IG550
Component
Firmware
Vintage

TGM550
latest
27.x.y or
28.x.y

G860 R2
Requires CM 5.0 SP 3 (15759)
EMS
G860

JunOS
R8.4 or newer

5.2.60

5.2.73

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

FW
Vintage

MPC
R2.2.8

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

TN
771
744
20

25
3

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

TN
464
DS1

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

2.9 SP2

2.0.3

1.8.3

96xx

3.1 SP3
2.6 SP9

Communication Manager Service Packs


The latest Communication Manager 5.0 Service Pack is SP 3 (00.0.825.4-15759), PCN 1605P Supplement 2.
The latest Communication Manager 5.0 Security Service Pack is PLAT-rhel4-1000 (PCN 1625P).
S8500B/C SAMP Firmware
The required S8500B and S8500C SAMP firmware for Communication Manager 5.0 is SAMP FW R2.2.5
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.

17
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 4.0.5 Compatibility (GA February 1, 2010)
If Communication Manager 4.0.5 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
26.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350MediaGateways
Component

G150
Gateway

G250 &
G350,
Gateway

Firmware
Vintage

3.0(104)

Most
recent
26.x.y

MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

IG550andG860MediaGateways
IG550

Component
Firmware
Vintage

TGM550
Most recent
26.x.y

G860 R1
Requires CM 4.0.4
EMS
G860

JunOS
R8.2 or newer

NA

NA

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

FW
Vintage

MPC
R2.2.8

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

2.9 SP2

2.0.3

1.8.3

96xx

3.1 SP3
2.6 SP9

Communication Manager Service Packs


The latest Communication Manager 4.0.5 Service Pack is SP 2.01 (00.5.742.0-18434), PCN 1714P
The latest Communication Manager 4.0.5 Kernel Service Pack is Kernel SP 1(KERNEL-2.6.11-AV18m);
PCN1712P
S8500B/C SAMP Firmware
The required S8500B and S8500C SAMP firmware for Communication Manager 4.0.4 is SAMP FW R2.2.5
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.

18
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 4.0.4 Compatibility (GA September 08, 2008)
If Communication Manager 4.0.3 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
26.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350MediaGateways
Component

G150
Gateway

G250 &
G350,
Gateway

Firmware
Vintage

3.0(104)

Most
recent
26.x.y

MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

IG550andG860MediaGateways
IG550

Component
Firmware
Vintage

TGM550
Most recent
26.x.y

G860 R1
Requires CM 4.0.4 SP 2 (16957)
EMS
G860

JunOS
R8.2 or newer

5.2.60

3.2.88

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

FW
Vintage

MPC
R2.2.8

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

2.9 SP2

2.0.3

1.8.3

96xx

3.1 SP3
2.6 SP9

Communication Manager Service Packs


The latest Communication Manager 4.0.4 service pack is SP 5 (00.4.739.0-18193), PCN 1655P.
S8500B/C SAMP Firmware
The required S8500B and S8500C SAMP firmware for Communication Manager 4.0.4 is SAMP FW R2.2.5
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.

19
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 4.0.3 Compatibility (GA May 05, 2008)
If Communication Manager 4.0.3 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules

Component

G700
Gateway

MM
760

MM
720

MM
722

Firmware
Vintage

Most
recent
26.x.y

77

G700MediaGateway
MM
714

MM
717

MM
716

MM
712

HV 1-5: 73
HV 10+:96

14

96

14

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350MediaGateways
Component

G150
Gateway

G250 &
G350,
Gateway

Firmware
Vintage

3.0(104)

Most
recent
26.x.y

MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

IG550andG860MediaGateways
IG550
Component
Firmware
Vintage

TGM550
Most recent
26.x.y

G860 R1
Requires CM 4.0.4
EMS
G860

JunOS
R8.2
or newer

NA

NA

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

FW
Vintage

MPC
R2.2.8

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

2.9 SP2

2.0.3

1.8.3

96xx

3.1 SP3
2.6 SP9

Communication Manager Service Packs


The latest Communication Manager 4.0.3 Service Pack is SP 1 (00.3.737.4-15948), PCN 1627P.
S8500B/C SAMP Firmware
The required S8500B and S8500C SAMP firmware for Communication Manager 4.0.3 is SAMP FW R2.2.5
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.

20
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 4.0.1 Compatibility (GA June 04, 2007)
If Communication Manager 4.0.1 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
26.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350MediaGateways
Component

G150
Gateway

G250 &
G350,
Gateway

Firmware
Vintage

3.0(104)

Most
recent
26.x.y

MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

IG550andG860MediaGateways
IG550
Component
Firmware
Vintage

TGM550
Most recent
26.x.y

G860 R1
Requires CM 4.0.4
EMS
G860

JunOS
R8.2
or newer

NA

NA

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

FW
Vintage

MPC
R2 SP1

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

2.9 SP2

2.0.3

1.8.3

96xx

3.1 SP3
2.6 SP9

Communication Manager Service Packs


The latest Communication Manager 4.0.1 Service Pack is SP4 (00.1.731.2-15500), PCN 1589P Supplement 4.
The latest Communication Manager 4.0.1 Security Service Pack is PLAT-rhel4-1000 (PCN 1625P).
S8500B/C SAMP Firmware
The required S8500B and S8500C SAMP firmware for Communication Manager 4.0.1 is SAMP FW R2.1 SP2.
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.

21
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 4.0 Compatibility (GA March 19, 2007)
If Communication Manager 4.0 is running on a primary server, the following information is used for detailed latest
compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway

Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
26.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350MediaGateways
Component

G150
Gateway

G250 &
G350,
Gateway

Firmware
Vintage

3.0(104)

Most
recent
26.x.y

MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

IG550andG860MediaGateways
IG550

Component
Firmware
Vintage

TGM550
Most recent
26.x.y

G860 R1
Requires CM 4.0.4
EMS
G860

JunOS
R8.2
or newer

NA

NA

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

FW
Vintage

MPC
R2 SP1

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

2.9 SP2

2.0.3

1.8.3

96xx

3.1 SP3
2.6 SP9

Communication Manager Service Packs


The latest Communication Manager 4.0 Service Pack is SP0 (00.0.730.5-13566), PCN 1587P.
The latest Communication Manager 4.0 Security Service Pack is PLAT-rhel4-1000 (PCN 1625P).
S8500B/C SAMP Firmware
The required S8500B and S8500C SAMP firmware for Communication Manager 4.0 is SAMP FW R2.1 SP2.
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.

22
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 3.1.5 Compatibility (GA October 06, 2008)
If Communication Manager 3.1.4 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway

Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
25.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350MediaGateways
Component

G150
Gateway

G250 &
G350,
Gateway

Firmware
Vintage

3.0(104)

Most
recent
25.x.y

MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

TN Circuit Packs
TN
Board

TN
8400
S8400

FW
Vintage

MPC
R2 SP1

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

TN
2464
DS1

TN
2313
DS1

25

TN
2312
IPSI

TN
2302
Medpro

57

HV 0-3:
94
HV 11+:
121

54

TN
2224
DCP
20

TN
2214
DCP
15

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

HV10:
40
HV13+:
40

11

20

25

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

96xx

2.9 SP2

2.0.3

1.8.3

3.1 SP3

Communication Manager Service Packs


The latest Communication Manager 3.1.5 Service Pack is SP 2 (01.5.642.3-17944), PCN 1658P.
S8500B/C SAMP Firmware
The required S8500B and S8500C SAMP firmware for Communication Manager 3.1.5 is SAMP FW R2.1 SP2.
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.
Special Media Module Compatibility
The cost reduced MM314 (MM314 hardware suffix C), MM316, and MM716 require MGP firmware 25.23.0 or
later to be recognized.

23
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 3.1.4 Compatibility (GA May 07, 2007)
If Communication Manager 3.1.4 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

MM
711

MM
710

MM
312

Firmware
Vintage

Most
recent
25.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

22
B: 52

11

P330
FW

P330
Device
Manager

4.1.12

6.0.1

G150/G250/G350MediaGateways
Component

G150
Gateway

G250 &
G350,
Gateway

Firmware
Vintage

3.0(104)

Most
recent
25.x.y

MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

FW
Vintage

MPC
R2 SP1

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones

Phone

1603
1608
1616

Other
H.323
SIP

1.3.2

2410
2420

2402

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

4602
4602SW
4610SW
4620SW
4621SW

2.2.2

4602SW+

2.9 SP2
2.2.3

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

96xx

2.9 SP2

2.0.3

1.8.3

3.1 SP3

Communication Manager Service Packs


The latest Communication Manager 3.1.4 Service Pack is SP2 (01.4.642.1-15756), PCN 1602P Supplement 1.
The latest Communication Manager 3.1.4 Security Service Pack is 01.4.642.1-15179, PCN 1625P.
S8500B/C SAMP Firmware
The required S8500B and S8500C SAMP firmware for Communication Manager 3.1.4 is SAMP FW R2.1 SP2.
CM Software Upgrade Path
The upgrade path depends on which (if any) Service Pack is installed. See Upgrade Paths for CM 2.2.2, CM 3.1.4
and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.
Special Media Module Compatibility
The cost reduced MM314 (MM314 hardware suffix C), MM316, and MM716 require MGP firmware 25.23.0 or
later to be recognized.

24
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 3.1.3 Compatibility (GA March 05, 2007)
If Communication Manager 3.1.3 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
25.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350MediaGateways
Component

G150
Gateway

G250 &
G350,
Gateway

Firmware
Vintage

3.0(104)

Most
recent
25.x.y

MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

TN Circuit Packs
TN
Board

TN
8400
S8400

FW
Vintage

MPC
R2 SP1

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

TN
2464
DS1
25

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

57

HV 0-3:
94
HV 11+:
121

54

TN
2224
DCP
20

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

HV10:
40
HV13+:
40

11

20

25

15

Telephones

Phone

1603
1608
1616

Other
H.323

1.3.2

2410
2420

240
2

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

SIP

4602
4602SW
4610SW
4620SW
4621SW

4602SW+

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

96xx

2.9 SP2

2.0.3

1.8.3

3.1 SP3

2.9 SP2
2.2.2

2.2.3

Communication Manager Service Packs


There are no Service Packs for Communication Manager 3.1.3.
S8500B/C SAMP Firmware
The required S8500B and S8500C SAMP firmware for Communication Manager 3.1.3 is SAMP FW R2.1 SP2.
CM Software Upgrade Path
See Upgrade Paths for CM 2.2.2, CM 3.1.4 and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.
Special Media Module Compatibility
The cost reduced MM314 (MM314 hardware suffix C), MM316, and MM716 require MGP firmware 25.23.0 or
later to be recognized.

25
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 3.1.2 Compatibility (GA June 05, 2006)
If Communication Manager 3.1.2 is running on a primary server, the following information is used for detailed
latest compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules

Component

G700
Gateway

MM
760

MM
720

MM
722

Firmware
Vintage

Most
recent
25.x.y

77

G700MediaGateway
MM
714

MM
717

MM
716

MM
712

HV 1-5: 73
HV 10+:96

14

96

14

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350MediaGateways
Component
Firmware
Vintage

G150
Gateway

G250 &
G350,
Gateway

3.0(104)

Most
recent
25.x.y

MM
722
8

MM
720

MM
717

14

MM
716

MM
714

96

HV 1-5: 73
HV10+:96

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

FW
Vintage

MPC
R2 SP1

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones

Phone

Other
H.323

1603
1608
1616

1.3.2

2410
2420

240
2

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

SIP

4602
4602SW
4610SW
4620SW
4621SW

4602SW+

2.9 SP2
2.2.2

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

96xx

2.9 SP2

2.0.3

1.8.3

2.0 SP1
9670G:
2.0

2.2.3

Communication Manager Service Packs


The latest Communication Manager 3.1.2 Service Pack is 12866 (01.2.632.1-12866).
S8500B/C SAMP Firmware
The required S8500B and S8500C SAMP firmware for Communication Manager 3.1.2 is SAMP FW R2.1 SP2.
CM Software Upgrade Path
See Upgrade Paths for CM 2.2.2, CM 3.1.4 and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.
Special Media Module Compatibility
The cost reduced MM314 (MM314 hardware suffix C), MM316, and MM716 require MGP firmware 25.23.0 or
later to be recognized.

26
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 3.1 & 3.1.1 Compatibility (GA March 13, 2006)
If Communication Manager 3.1 or 3.1.1 is running on a primary server, the following information is used for
detailed latest compatibility information. All software and firmware updates shown are available on
support.avaya.com.
Media Gateways and Media Modules
G700MediaGateway
Component

G700
Gateway

MM
760

MM
720

MM
722

MM
714

MM
717

MM
716

MM
712

Firmware
Vintage

Most
recent
25.x.y

77

HV 1-5: 73
HV 10+:96

14

96

14

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G250/G350MediaGateways
Component

G150
Gateway

G250 &
G350,
Gateway

Firmware
Vintage

3.0(104)

Most
recent
25.x.y

MM
722

MM
720

MM
717

MM
716

MM
714

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

96

HV 1-5: 73
HV10+:96

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

FW
Vintage

MPC
R2 SP1

27

HV<20:
63
HV20+:
63

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones

Phone

Other
H.323

1603
1608
1616

1.3.2

2410
2420

240
2

R6

R2

IP Softphone
(H.323
only)

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0 SP9

3.0

1.5.4

2.3

SIP

4602
4602SW
4610SW
4620SW
4621SW

4602SW+

2.9 SP2
2.2.2

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW

4630
4630SW

4606
4612
4624

96xx

2.9 SP2

2.0.3

1.8.3

2.0 SP1
9670G:
2.0

2.2.3

Communication Manager Service Packs


The latest Communication Manager 3.1.1 Service Pack is 11846 (01.1.628.7-11846).
For S8720 Media Servers running Communication Manager 3.1.1 using Software Duplication, Service Pack 11951
(01.1.628.7-11951) should be used instead of 11846. The latest CM 3.1 Service Pack is 11410 (01.0.628.6-11410).
S8500B SAMP Firmware
The required S8500B SAMP firmware for Communication Manager 3.1/3.1.1 is SAMP FW R2.1 SP2.
CM Software Upgrade Path
See Upgrade Paths for CM 2.2.2, CM 3.1.4 and Later Releases
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.
.
Special Media Module Compatibility
The cost reduced MM314 (MM314 hardware suffix C), MM316, and MM716 require MGP firmware 25.23.0 or
later to be recognized.

27
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Release 2.2.2 Compatibility (GA April 03, 2006)
If Communication Manager 2.2.2 is running on a primary server, the following information is used for detailed
compatibility information. All software and firmware updates shown are available on support.avaya.com.
Media Gateways and Media Modules

Component

G700
Gateway

MM
760

MM
720

MM
722

Firmware
Vintage

Most
recent
25.x.y

77

G700MediaGateway
MM
714

MM
717

MM
716

MM
712

HV 1-5: 73
HV 10+:96

14

96

14

MM
711
HV 30+: 96
HV 20-29: 73
HV 7-19: 24
HV 3-6: 17

MM
710

P330
FW

P330 Device
Manager

22
B: 52

4.1.12

6.0.1

G150/G350MediaGateways
Component
Firmware
Vintage

G150
Gateway

G350
Gateway

3.0(104)

Most
recent
25.x.y

MM
722

MM
720

MM
717

14

MM
716

MM
714

NA

HV 1-5: 73
HV10+:96

MM
712

MM
711

MM
710

MM
312

Analog
(G350)

Embedded
Web
(GW:FW)

14

HV 30+: 96
HV20-29: 73
HV7-19: 24
HV3-6: 17

22
B: 52

14

73
HV6:96

350:3.1.8

TN Circuit Packs
TN
Board

TN
8400
S8400

TN
8412
SIPI

TN
2602
IPMR 320

TN
2501
VAL

TN
2464
DS1

TN
2313
DS1

TN
2312
IPSI

TN
2302
Medpro

TN
2224
DCP

TN
2214
DCP

TN
2198
ISDN

TN
799
C-LAN

TN
793
Analog

TN
771
Mtce

TN
464
DS1

FW
Vintage

NA

NA

NA

HV<10
: 21
HV13+
: 22

25

54

57

HV 0-3:
94
HV 11+:
121

20

15

HV10:
40
HV13+:
40

11

20

25

Telephones
Phone
FW

Other
H.323

2410
2420

240
2

R6

R2

IP Softphone
(H.323
only)

6.0 SP9

IP
Agent

IP Softphone
Pocket
PC

Softconsole

4601
4602
4602SW
4620
4690

6.0

3.0

1.5.3

2.3

4602SW+

2.9 SP2

4601+
4602SW+
4610SW
4620SW
4621SW
4622SW
4625SW
2.9 SP2
2.8.3

4630
4630SW

4606
4612
4624

2.0.3

1.8.3

Communication Manager Service Packs


The latest Communication Manager 2.2.2 Service Pack is 12809 (02.2.122.0-12809).
S8500B SAMP Firmware
The required S8500B SAMP firmware for Communication Manager 2.2.2 is SAMP FW R1 SP4.
CM Software Upgrade Path
See Upgrade Paths for CM 2.2.2, CM 3.1.4 and Later Releases.
SIP Enablement Services Compatibility
See SIP Enablement Services & CM Compatibility.
Special Media Module Compatibility
The cost reduced MM314 (MM314 hardware suffix C), MM316, and MM716 require MGP firmware 25.23.0 or
later to be recognized.

28
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Supported Communication Manager Upgrade Paths
Due to the overlapping nature and timing of Communication Manager release launches, it is not always possible to
upgrade from a lower release to a higher release without the possibility of encountering corruption or having a
needed fix or enhancement not be available in the higher release. Therefore, not all Communication Manager
upgrade paths are supported. The information presented in this section should be used to determine supported
Communication Manager upgrade paths. In general, only upgrades to currently supported releases are
supported by Avaya. See the current product or offer definition documents for details. Upgrade paths to
earlier non-supported releases are shown as a convenience only.
Field Load Upgrade Paths
Communication Manager Field Load upgrade paths are not covered in this document due to the large number of
field loads that are available. When upgrading from a Communication Manager Field Load to a later release/load
the upgrade path should be verified by escalating to Global Support Services (GSS) prior to the upgrade to ensure
the upgrade path is supported.
Upgrade Paths for CM 2.2.2, CM 3.1.4 and Later Releases
The upgrade paths in the following table account for both CM internal data translation records as well as 100%
inclusion of bug-fixes. Note that any CM 2.x release prior to CM 2.2.2 can use the CM 2.2.2 upgrade paths and
that any CM 3.x release prior to CM 3.1.4 can use the CM 3.1.4 upgrade paths.
A server
running

Can upgrade to these releases...

CM
Release
(Load or SP
Number)

3.1.5

4.0.1

4.0.3

4.0.4/
4.0.5

5.0

5.1

5.1.1

5.1.2

5.2/
5.2.1

6.x*

3.1.5

4.0.1

4.0.3

4.0.4/
4.0.5

5.0

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

3.1.5

4.0.1

4.0.3

4.0.4/
4.0.5

5.0

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

3.1.5

4.0.1

4.0.3

4.0.4/
4.0.5

5.0

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

CM 3.1.4
(R013[ix]
01.4.642.1)

3.1.5

Not
Supported

4.0.3

4.0.4/
4.0.5

Not
Supported

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

CM 3.1.4
SP0
(13743)

3.1.5

Not
Supported

4.0.3

4.0.4/
4.0.5

Not
Supported

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

CM 3.1.4
SP1
(14881)

3.1.5

Not
Supported

4.0.3

4.0.4/
4.0.5

5.0 SP2,
15467

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

Not
Supported

4.0.3
SP1,
15948

4.0.4/
4.0.5

Not
Supported

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

CM 2.2.2
(
R012[ix]
02.2.122.0)
CM 2.2.2
SP 1
(11543)
CM 2.2.2
SP 2
(12809)

CM 3.1.4
SP2
(15756)
A server
running

3.1.5

Can upgrade to these releases...


29

2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


CM
Release
(Load or SP
Number)

3.1.5

4.0.1

4.0.3

4.0.4/
4.0.5

5.0

5.1

5.1.1

5.1.2

5.2/
5.2.1

6.x*

CM 3.1.5
(R013[ix]
01.5.642.2)

3.1.5
SP0,
16210

Not
Supported

Not
Supported

4.0.4/
4.0.5

Not
Supported

Not
Supported

Not
Supported

5.1.2

5.2/
5.2.1

Not
Supported

CM 3.1.5
SP0
(16210)
CM 3.1.5
SP1.02
(17196)
CM 3.1.5
SP 2
(17944)
CM 4.0
(R014[x]
00.0.730.5)
CM 4.0
SP 0
(13566)

3.1.5
SP1.02,
17196
3.1.5
SP2,
17944
3.1.5
SP2,
17944

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.1.2
5.1.2
SP2,
17278

5.2/
5.2.1

Not
Supported

4.0.4/
4.0.5
4.0.4SP
2,16957
/ 4.0.5

5.2/
5.2.1

Not
Supported

Not
Supported

Not
Supported

4.0.5
only

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
only

Not
Supported

Not
Supported

4.0.1

4.0.3

4.0.4/
4.0.5

5.0

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

Not
Supported

4.0.1

4.0.3

4.0.4/
4.0.5

5.0

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

CM 4.0.1
(R014[x]
00.1.731.2)

Not
Supported

4.0.1
SP1,
14300

4.0.3

4.0.4/
4.0.5

5.0

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

CM 4.0.1
SP1
(14300)

Not
Supported

4.0.1
SP2,
14878

4.0.3

4.0.4/
4.0.5

5.0

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

CM 4.0.1
SP2
(14878)

Not
Supported

4.0.1
SP3,
15215

4.0.3

4.0.4/
4.0.5

Not
Supported

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

Not
Supported

4.0.1
SP4,
15500

4.0.3

4.0.4/
4.0.5

Not
Supported

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

Not
Supported

4.0.1
SP 4
15500

4.0.3

4.0.4/
4.0.5

Not
Supported

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

Not
Supported

4.0.3
SP1,
15948

4.0.4/
4.0.5

Not
Supported

5.1

5.1.1

5.1.2

5.2/
5.2.1

Not
Supported

Not
Supported

4.0.3
SP1,
15948

4.0.4/
4.0.5

Not
Supported

5.1.1
SP1,
16402

5.1.2

5.2/
5.2.1

Not
Supported

Not
Supported

4.0.4SP
1,16739
/4.0.5

Not
Supported

5.1.1
SP1,
16402

5.1.2

5.2/
5.2.1

Not
Supported

CM 4.0.1
SP3
(15215)
CM 4.0.1
SP4
(15500)
CM 4.0.3
(R014[x]00
.3.737.4)
CM 4.0.3
SP1
(15948)
CM 4.0.4
(R014[x]00
.4.739.0)

Not
Supported

Not
Supported

Not
Supported

A server
running

Not
Supported

Not
Supported

Not
Supported

Can upgrade to these releases...


30

2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


CM
Release
(Load or SP
Number )

4.0.4

CM 4.0.4
SP1
(16739)

4.0.4
SP2,
16957

CM 4.0.4
SP2
(16957)

4.0.4
SP3.02,
17643

CM 4.0.4
SP3.02
(17643)

4.0.4
SP4
17722

4.0.5

CM 4.0.4
SP4
(17722)

4.0.4
SP5
18193

4.0.5
SP1,
17896

CM 4.0.4
SP5
(18193)

4.0.4
SP5
18193

4.0.5
SP2.01,
18434

4.0.5

5.0

5.1

5.1.1

5.1.2

5.2

5.2.1

6.x*

4.0.5

Not
Supported

Not
Supported

5.1.1
SP2.01,
16988

5.1.2
SP1,
17067

5.2

5.2.1

Not
Supported

4.0.5

Not
Supported

Not
Supported

Not
Supported

5.1.2
SP2,
17278

5.2

5.2.1

Not
Supported

Not
Supported

5.1.2
SP3,
17582

5.2
SP3,
17579

5.2.1

Not
Supported

Not
Supported

5.2
SP4,
17834

5.2.1
SP1,
17959

Not
Supported

Not
Supported

5.2.1
SP3,
18250

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

31
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


A server
running

Can upgrade to these releases...

CM
Release
(Load or SP
Number)

4.0.5

CM 4.0.5
(R014[x]00
.5.742.0)

4.0.5
SP1,
17896

CM 4.0.5
SP1
(17896)

4.0.5
SP2.01,
18434

Not
Supported

Not
Supported

CM 4.0.5
SP2.01
(18434)

4.0.5
SP2.01,
18434

Not
Supported

CM 5.0
(R015[x]
00.0.825.4)

Not
Supported

CM 5.0
SP1
(15175)

Not
Supported

CM 5.0
SP2
(15467)
CM 5.0
SP2 GRR
ONLY
(15541)

5.0

6.0*

6.0.1

6.2

Not
Supported

6.0.1
SP0.01,
18621

6.2
SP0,
19593

5.2.1
SP 1,
17959

Not
Supported

6.0.1
SP0.01,
18621

6.2
SP0,
19593

Not
Supported

5.2.1
SP 4.01,
18433

Not
Supported

6.0.1
SP0.01,
18621

6.2
SP0,
19593

5.1.2

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

5.1.1

5.1.2

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

5.1

5.1.1

5.1.2

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

5.1

5.1.1

5.1.2

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

5.2

5.2.1

Not
Supported

Not
Supported

5.2.1
SP 1,
17959

Not
Supported

Not
Supported

5.2
SP4,
17834

Not
Supported

Not
Supported

Not
Supported

5.0 SP1,
15175

5.1

5.1.1

5.0 SP2,
15467

5.1

Not
Supported

5.1
Not
Supported

5.1.1
Not
Supported

5.1.2

Not
Supported

5.0 SP3,
15759
5.0 SP2
GRR
only,
15541

CM 5.0
SP3
(15759)

Not
Supported

5.0 SP3,
15759

5.1

5.1.1

5.1.2

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM 5.1
(R015[x]
01.0.414.3)

Not
Supported

Not
Supported

5.1 SP0,
15842

5.1.1

5.1.2

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM 5.1
SP0
(15842)

Not
Supported

Not
Supported

5.1 SP1,
15962

5.1.1

5.1.2

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM 5.1
SP1
(15962)

Not
Supported

Not
Supported

5.1 SP1,
15962

5.1.1

5.1.2

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM 5.1.1
(R015[x]
01.1.415.1)

Not
Supported

Not
Supported

Not
Supported

5.1.1
SP1,
16402

5.1.2

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.1.1
SP2.01,
16988

5.1.2

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM 5.1.1
SP1
(16402)

Not
Supported

Not
Supported

Not
Supported

32
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


A server
running
CM
Release
(Load or SP
Number )

Can upgrade to these releases...

4.0.5

5.0

5.1

5.1.1

5.1.2

5.2

5.2.1

6.0*

6.0.1

6.2

5.1.2
SP1,
17067

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM 5.1.1
SP2.01
(16988)

Not
Supported

Not
Supported

Not
Supported

5.1.1
SP3
17105

CM 5.1.1
SP3
(17105)

Not
Supported

Not
Supported

Not
Supported

5.1.1
SP3
17105

5.1.2
SP2,
17278

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.1.2
SP0,
16770

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM5.1.2
(R015[x]
01.2.416.4)

Not
Supported

Not
Supported

Not
Supported

CM5.1.2
SP0
(16770)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.1.2
SP1,
17067

CM5.1.2
SP1
(17067)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.1.2
SP2,
17278

5.2

5.2.1

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.1.2
SP3,
17582

5.2
SP2.01
17534

5.2.1

Not
Supported

Not
Supported

Not
Supported

5.2 SP3
17579

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM5.1.2
SP2
(17278)

Not
Supported

Not
Supported

Not
Supported

CM5.1.2
SP3
(17582)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.1.2
SP4,
17871

CM5.1.2
SP4
(17871)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.1.2
SP4,
17871

5.2 SP4
17834

5.2.1
SP1
17959

Not
Supported

Not
Supported

Not
Supported

CM5.2
(R015[x]
02.0.947.3)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2 SP0
17250

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM5.2
SP0
(17250)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2 SP1
17294

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM5.2
SP1
(17294)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2
SP2.01,
17534

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM5.2
SP2.01
(17534)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2 SP3
17579

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM5.2
SP3
(17579)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2
SP3.01
17684

5.2.1

Not
Supported

Not
Supported

Not
Supported

A server
running

Can upgrade to these releases...


33

2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


CM
Release
(Load or SP
Number )

4.0.5

5.0

5.1

5.1.1

5.1.2

5.2

5.2.1

6.0*

6.0.1

6.2

CM5.2
(R015[x]
02.0.947.3)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2 SP0
17250

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM5.2
SP0
(17250)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2 SP1
17294

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM5.2
SP1
(17294)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2
SP2.01,
17534

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM5.2
SP2.01
(17534)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2 SP3
17579

5.2.1

Not
Supported

Not
Supported

Not
Supported

5.2.1

Not
Supported

Not
Supported

Not
Supported

CM5.2
SP3
(17579)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2
SP3.01
17684

CM5.2
SP3.01
(17684)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2 SP4
17834

5.2.1
SP1
17959

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2 SP4
17834

5.2.1
SP1
17959

Not
Supported

Not
Supported

Not
Supported

6.0
SP0
18246

6.0
SP0.01
18621

6.2
SP0,
19593

CM5.2
SP4
(17834)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

CM5.2.1
(R015[x]
02.1.016.4)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP0
17774

CM5.2.1
SP0
(17774)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP1
17959

6.0
SP0
18246

6.0
SP0.01
18621

6.2
SP0,
19593

Not
Supported

5.2.1
SP2
18111

6.0
SP0
18246

6.0
SP0.01
18621

6.2
SP0,
19593

6.0
SP0
18246

6.0
SP0.01
18621

6.2
SP0,
19593

CM5.2.1
SP1
(17959)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

CM5.2.1
SP2
(18111)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP3
18250

CM5.2.1
SP3
(18250)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP4.01
18433

6.0
SP0
18246

6.0
SP0.01
18621

6.2
SP0,
19593

6.0
SP2
18567

6.0
SP0.01
18621

6.2
SP0,
19593

6.0*

6.0.1

6.2

CM5.2.1
SP4.01
(18433)
A server
running
CM
Release
(Load or SP
Number )

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP5
18475

5.1.1

5.1.2

5.2

5.2.1

Can upgrade to these releases...

4.0.5

5.0

5.1

34
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


CM5.2.1
SP5
(18475)

Not
Supported

5.2.1
SP6
18576

6.0
SP2
18567

6.0.1
SP0.01
18621

6.2
SP0,
19593

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

CM5.2.1
SP6
(18576)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP7.01
18854

Not
Supported

6.0.1
SP1.01
18857

6.2
SP0,
19593

CM5.2.1
SP7.01
(18854)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP8
18855

Not
Supported

6.0.1
SP2
18860

6.2
SP0,
19593

Not
Supported

6.0.1
SP3
19009

6.2
SP0,
19593

Not
Supported

6.0.1
SP4
19100

6.2
SP0,
19593

Not
Supported

6.0.1
SP5.01
19303

6.2
SP0,
19593
6.2
SP0,
19593

CM5.2.1
SP8
(18855)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP9
18942

CM5.2.1
SP9
(18942)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP10
19191

Not
Supported

5.2.1
SP11
19308

Not
Supported

6.0.1
SP6
19350

Not
Supported

Not
Supported

6.2
SP1,
19721

CM5.2.1
SP10
(19191)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

CM5.2.1
SP11
(19308)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP12.01
19751

CM5.2.1
SP12.01
(19751)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP13
19880

Not
Supported

5.2.1
SP14
20102

Not
Supported

Not
Supported

6.2
SP3,
20001

Not
Supported

Not
Supported

Not
Supported

CM5.2.1
SP13
(19880)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

CM5.2.1
SP14
(20102)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

5.2.1
SP14
20102

CM6.0
(R016[x]
00.0.345.0)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0
SP0
18246

6.0.1
SP0.01
18621

6.2
SP0,
19593

Not
Supported

6.0
SP1
18444

6.0.1
SP0.01
18621

6.2
SP0,
19593

6.0.1
SP0.01
18621

6.2
SP0,
19593

CM6.0
SP0
(18246)
CM6.0
SP1
(18444)
A server
running
CM
Release
(Load or SP
Number )
CM6.0
SP2
(18567)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0
SP2
18567

Can upgrade to these releases...

4.0.5

5.0

5.1

5.1.1

5.1.2

5.2

5.2.1

6.0*

6.0.1

6.2

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0
SP3.01
18856

6.0.1
SP0.01
18621

6.2
SP0,
19593

35
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


CM6.0
SP3.01
(18856)

Not
Supported

6.0
SP3.01
18856

6.0.1
SP2
18860

6.2
SP0,
19593

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

CM6.0.1
(R016[x]
00.1.510.1)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0.1
SP0.01
18621

6.2
SP0,
19593

CM6.0.1
SP0.01
(18621)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0.1
SP1.01
18857

6.2
SP0,
19593
6.2
SP0,
19593

CM6.0.1
SP1.01
(18857)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0.1
SP2
18860

CM6.0.1
SP2
(18860)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0.1
SP3
19009

6.2
SP0,
19593

Not
Supported

6.0.1
SP4
19100

6.2
SP0,
19593
6.2
SP0,
19593

CM6.0.1
SP3
(19009)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

CM6.0.1
SP4
(19100)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0.1
SP5.01
19303

CM6.0.1
SP5.01
(19303)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0.1
SP6
19350

6.2
SP0,
19593

Not
Supported

6.0.1
SP7
19528

6.2
SP0,
19593
6.2
SP1,
19721

CM6.0.1
SP6
(19350)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

CM6.0.1
SP7
(19528)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0.1
SP8.01
19917

CM6.0.1
SP8.01
(19917)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.0.1
SP9
19940

6.2
SP3,
20001

Not
Supported

6.0.1
SP9
19940

6.2
SP4,
20199

CM6.0.1
SP9
(19940)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

CM6.2
(R016[x]
02.0.823.0)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.2
SP0,
19593

CM6.2
SP0
(19593)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.2
SP1,
19721

CM6.2
SP1
(19721)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.2
SP2.01,
19926

CM6.2
SP2.01
(19926)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.2
SP3,
20001

36
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


CM6.2
SP3
(20001)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.2
SP4,
20199

CM6.2
SP4
(20199)

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

Not
Supported

6.2
SP4,
20199

Software Upgrade Path Table End Notes


If a CM 2.x customer is using remote coverage with lengths greater than 14, or special characters (comma",",
"L", percent"%", "D") at the end of the string for shorter ones, they should remove those entries before upgrading
and put them back after the upgrade.
*At the June 7, 2010 launch, main server upgrades to Communication Manager 6.0 were only supported from or
through Communication Manager 5.2.1. For main servers running releases prior to Communication Manager
5.2.1 this required a two step upgrade. Step one was to upgrade to Communication Manager 5.2.1 and step two
was to upgrade to Communication Manager 6.0. Direct upgrades to Communication Manager 6.0 of LSP and ESS
servers running Communication Manager 2.x, 3.x, 4.x and 5.x were supported, and these were considered valid
upgrade paths for purposes of LSP/ESS software compatibility with the Primary server as outlined in LSP SW vs
Primary, ESS SW Compatibility Matrix.
Upgrades to Communication Manager 6.0.1and Communication Manager 6.2 are only supported from or
through Communication Manager 4.0.5 and Communication Manager 5.2.1. For main servers running releases
other than Communication Manager 4.0.5 or 5.2.1 this requires a two step upgrade. Step one is to upgrade to
either Communication Manager 4.0.5 or Communication Manager 5.2.1 and step two is to upgrade to
Communication Manager 6.0.1 or 6.2. Direct upgrades to Communication Manager 6.0.1 or 6.2 of LSP and ESS
servers running Communication Manager 2.x, 3.x, 4.x and 5.x are supported, and these are considered valid
upgrade paths for purposes of LSP/ESS software compatibility with the Primary server as outlined in LSP SW vs
Primary, ESS SW Compatibility Matrix.

37
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012

SIP Enablement Services & CM Compatibility


SES

SES5.2.x

SES
5.1.x

CM 6.x

NO

NO

SES 5.0

NO

SES 4.0

NO

SES
3.1.2
SES
3.1.1

NO
NO

SES 3.1

NO

SES 3.0

NO

SES 2.1

NO

CM
3.0.x

CM 2.1.1
& 2.2.x

CM 2.0 back
to DEFINITY
R9.5

YES

IMOnly

IM-Only

IM-Only

YES

YES

IMOnly

IM-Only

IM-Only

YES stand-alone
and Co-res
on S8300C

YES

YES

IMOnly

IM-Only

IM-Only

YES

YES

YES

YES

IM-Only

IM-Only

YES

YES

YES

YES

YES

IM-Only

IM-Only

IM-Only

IM-Only

IM-Only

YES

IM-Only

IM-Only

IM-Only

IM-Only

IM-Only

YES

IM-Only

IM-Only

IM-Only

IM-Only

IM-Only

YES

YES

IM-Only

IM-Only

IM-Only

IM-Only

IM-Only

IMOnly
IMOnly
IMOnly
IMOnly

IMOnly
IMOnly
IMOnly
YES

YES

YES

YES

IM-Only

CM 5.2.x
YES standalone and
Co-res on
S8300C/D
YES standalone and
Co-res on
S8300C
YES standalone and
Co-res on
S8300C
YES

CM 5.1.x

CM 5.0

CM
4.0,
4.0.1

YES stand-alone
and Co-res
on S8300C

YES stand-alone
and Co-res
on S8300C

YES

YES stand-alone
and Co-res
on S8300C

YES stand-alone
and Co-res
on S8300C

YES stand-alone
and Co-res
on S8300C

CM
3.1.x

A value of YES indicates support for both telephony and Presence/IM. A value of IM-Only indicates support for
stand alone SES deployments with Presence/IM only. SIP Enablement Services is not supported with
Communication Manager 6.0 and greater.

38
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
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are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Session Manager / System Manager & CM Compatibility
SessionManager
/System Manager

CM 5.1.2

CM 5.2

CM 5.2.1

CM 6.0

CM 6.0.1

CM 6.2*

SM 1.1 /SMGR 1.0

Access
Element

Access
Element

Not Supported

Not Supported

Not Supported

Not Supported

Not
Supported

Access
Element
-ORFeature
Server

Not Supported

Not Supported

Not Supported

Access
Element
-ORFeature
Server

Access
Element
-ORFeature
Server

Not Supported

Not Supported

Access
Element
-ORFeature
Server

Not Supported

Not Supported

Access
Element
-ORFeature
Server

Access
Element
-ORFeature
Server

Not Supported

Access
Element
-ORFeature
Server*

SM 5.2 /SMGR 5.2

Not
Supported

SM 6.0 /SMGR 6.0

Not
Supported

Not
Supported

Access
Element
-ORFeature
Server

SM 6.1 /SMGR 6.1

Not
Supported

Not
Supported

Access
Element
-ORFeature
Server

Not
Supported

Access
Element
-ORFeature
Server

Not
Supported

Access
Element
-ORFeature
Server

SM 6.2 /SMGR 6.2

SM 6.3*/SMGR 6.3

Not
Supported

Not
Supported

Not Supported

Communication Manager (CM) is supported in the following configurations with Session Manager (SM):
1. CM as an Access Element Non-SIP stations (DCP, H.323, Analog) can register to CM and have access
to all applicable features. CM routes traffic to SM over the SIP Entity Link between the two and SM
routes SIP traffic over SIP trunks to the PSTN or other SIP entities.
2. CM as a Feature Server Communication Manager provides applicable features to SIP stations
registered to Session Manager. Non-SIP stations are not supported. Session Manager routes SIP traffic
over SIP trunks to the PSTN or other SIP entities. CM 5.2.1 can only be used as a Feature Server in nonredundant configurations.
3. CM as an Evolution Server CM provides applicable features to both SIP and non-SIP stations. SIP
stations register to SM and Non-SIP stations register to CM. SM routs traffic to and from SIP endpoints.
The SIP endpoints can then communicate with all other endpoints that are connected to the
Communication Manager. As in the other configurations Session Manager routes SIP traffic over SIP
trunks to the PSTN or other SIP entities.
*When Session Manager 6.3 is used in the core, CM 6.2 servers running the Survivable Remote or Embedded
Survivable Remote templates should be updated to run Branch Session Manager 6.3. The template versions that
include BSM 6.3 are on the Avaya Aura 6.2.1 Communication Manager Solution Templates version 6.2.1.0.3345
(DVD Material ID 700504624). The versions of CM 6.2 and Utility Services 6.2 on version 6.2.1.0.3345 are
unchanged from the original Avaya Aura 6.2 Communication Manager Solution Templates version 6.2.0.0.3086
(DVD Material ID 700501472). See PCN 1599S for more information.

General Software / Firmware Compatibility Guidelines


The G150, G250, G350, G430, G450, G700 and IG550 Gateways, media modules, embedded P330 Ethernet
switching system, various circuit packs, and many endpoints are designed to allow remote firmware upgrades once
39
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
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COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012

theyve been installed in the field. Furthermore, the S8xx0 Series Servers, Avaya Common Servers (HP
DL360G7 and Dell R610), and System Platform for Communication Manager 6.0 and greater allow
Communication Manager software to be updated via downloadable service packs.
New versions of firmware for media gateways, media modules, circuit packs, and endpoints are made available on
the support web pages on an ongoing basis. New versions of firmware usually contain support for new
functionality as well as fixes for known issues with previous firmware vintages. Therefore, it is strongly
recommended to update firmware as new vintages become available. However, it is not required, especially if a
system is not experiencing problems on the current version of firmware and new functionality is not desired.
Whenever updating vintages of firmware and software, it is extremely important to review the readme file or
Product Correction Notice (PCN) associated with the firmware or software update. Readme files and PCNs
document any known caveats or issues with compatibility. While the general rule is that the latest firmware is
backwards compatible with older Communication Manager releases, there are sometimes exceptions and these
exceptions, when known, are documented in readme files and/or PCNs. Refer to specific sections in this document
for additional compatibility details.
When upgrading Servers, LSPs, and ESSs to new releases of Communication Manager, the upgrade path must be
checked to ensure the currently running release can upgrade to the new release without experiencing translation
corruption or loss of functionality. See the Supported Communication Manager Upgrade Paths and Media Gateway,
LSP/ESS, & Primary Server Compatibility sections for a mapping of valid Communication Manager upgrade
paths.
For servers running Communication Manager the latest service pack must be applied. For additional information
see the Service Pack Compatibility section.
E-Notifications
To be automatically notified via e-mail when new service packs and firmware updates are available, you can
subscribe to receive all PCN notifications via Set E-Notifications on support.avaya.com.

40
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Circuit Pack Firmware Compatibility
IP Interface Circuit Pack Firmware Available on the Communication Manager 3.x
and later Software CDs
The latest circuit pack firmware available at the time of launch is on the Communication Manager software CD for
releases through Communication Manager 5.2.1. However, it is possible that the firmware on the CD is out-ofdate, so the support web pages should always be checked for the latest firmware. The circuit pack firmware is not
included on Communication Manager 6.x downloadable ISO images or DVDs.
Avayas support web site should be checked for the latest firmware available for programmable circuit packs, like
the following:
TN464GP
TN744FP
TN771DP
TN793CP
TN799DP
TN2198BP
TN2214CP
TN2224CP
TN2302AP
TN2312AP and BP
TN2313AP
TN2464BP
TN2501AP
TN2602AP
TN8400
TN8412AP
For firmware downloadable (programmable) circuit packs, the latest firmware available for the circuit pack should
be used regardless of the release of Communication Manager software being used. However, it is not necessary to
update firmware that is working well unless there is a compelling reason to do so.
Whenever firmware is updated, the readme file should be checked for specific Communication Manager
compatibility issues. The latest IP Interface circuit pack firmware, readme files, and instructions for installing
downloadable firmware are found at the link given below:
The Latest Firmware for all Programmable TN Circuit Packs and Media Gateways:
TN CP and Media Gateway FW Link
From http://support.avaya.com select Downloads & Documents from the top of the page, then enter and select
Avaya Aura Communication Manager in the Enter Your Product Here window along with the release of interest
in the pull down menu to the right. Then select Latest TN Circuit Pack, Server, and Media Gateway Firmware
and Software updates.

41
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
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are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Media Gateway, LSP/ESS, & Primary Server Compatibility
Media Gateway and Communication Manager Compatibility
To help ensure the highest quality solutions for our customers, Avaya recommends use of like gateway firmware
version series and Communication Manager releases. This means the following gateway firmware series are
recommended with the following Communication Manager software releases:
Communication
Manager Release
3.x.x
4.x.x
5.0.x
5.1.x
5.2
5.2.1
6.x
6.2 SP4 (20199) and
greater*

G250/G350/G700
Firmware Series
25.x.y
26.x.y
27.x.y
28.x.y
29.x.y
30.x.y
30.x.y
30.x.y

G450 Firmware Series

G430 Firmware Series

NA
NA
27.x.y
28.x.y
29.x.y
30.x.y
31.x.y
31.x.y or 32.x.y*

NA
NA
NA
NA
29.x.y
30.x.y
31.x.y
31.x.y or 32.x.y*

*The latest gateway firmware version within firmware series 32.x.y for G430/450 can be used with
Communication Manager 6.2 Service Pack 4 (20199) and greater when new features supported by this firmware
series are used. All firmware fixes delivered to the 31.x.y series are also delivered to the 32.x.y series.
Newer gateway firmware versions running with older Communication Manager software releases are still
supported. For example, running gateway firmware version series 27.x.y with Communication Manager 3.x.x is
still supported. However, prolonged running in this type of mixed configuration is not recommended. Avaya
recommends running in a mixed configuration only as long as necessary to support gateway upgrades prior to
upgrading Communication Manager software. Newer Communication Manager software releases running with
older gateway firmware versions are not supported.
Customer impacting gateway issues will be addressed in new firmware versions within each supported gateway
firmware series (e.g., 25.x.y is considered a firmware series). This ensures customer impacting fixes will be
delivered and available within each supported gateway firmware series until end of manufacturer support. The
latest gateway firmware version within a given firmware series should be used since it will have all of the latest
fixes. New gateway features and functionality will not be supported in configurations running newer series of
gateway firmware with older Communication Manager releases.
Gateway firmware support follows the Communication Manager software end of manufacturer support model. This
means that as soon as a Communication Manager release goes end of manufacturer support, new gateway firmware
will no longer be supported with that particular Communication Manager release. For example, when
Communication Manager 3.x.x goes end of manufacturer support, gateway firmware series 25.x.y will no longer be
supported, and any new versions of gateway firmware in the latest series (e.g., 28.x.y) will not be supported with
Communication Manager 3.x.x releases.
The latest media gateway and media module firmware available at the time of launch is on the Communication
Manager software CD for releases through Communication Manager 5.2.1. The latest media gateway and media
module firmware available at the time of launch is on the Utility Server of the Communication Manager 6.x
downloadable ISO or DVD. However, it is possible that the firmware on the CD or DVD is out-of-date, so the
support web pages should always be checked for the latest firmware.
Whenever firmware is updated, the readme file or PCN should be checked for specific Communication Manager
compatibility issues. Avayas support web site should be checked for the latest firmware available for a given media
module. The latest Gateway firmware, media module firmware, readme files and instructions for installing media
gateway firmware are found at http://support.avaya.com; select Downloads & Documents from the top of the
page, then enter and select Avaya Aura Communication Manager in the Enter Your Product Here window along
42
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
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are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012

with the release of interest in the pull down menu to the right. Then select Latest TN Circuit Pack, Server, and
Media Gateway Firmware and Software updates.
The G430 Media Gateway is not supported in configurations with primary Servers and LSPs running
Communication Manager Releases earlier than 5.2.
The G450 Media Gateway is not supported in configurations with primary Servers and LSPs running
Communication Manager Releases earlier than 5.0.
The G860 High Density Trunk Gateway is not supported in configurations with primary Servers running
Communication Manager Releases earlier than 4.0. The minimum recommended release is Communication
Manager 4.0.4
The IG550 Integrated Gateway is not supported in configurations with primary Servers running Communication
Manager Releases earlier than 4.0.
The G350 Media Gateway is not supported in configurations with primary Servers and LSPs running
Communication Manager Releases earlier than 2.0.
The G250 Media Gateway is not supported in configurations with primary Servers and LSPs running
Communication Manager Releases earlier than 3.0.
The G150 Media Gateway is not supported in configurations with primary Servers and LSPs running
Communication Manager Releases earlier than 2.2 or greater than 5.2.1.

G860 & M3K Gateway and Communication Manager Compatibility


G860 and M3K gateways are tested with specific Communication Manager releases and service packs. Customers
using G860 and M3K gateways are strongly encouraged to use these tested SW versions even though newer service
packs may be available. Qualified SW/FW versions for earlier Communication Manager Releases are maintained
in the release specific compatibility pages of this document. For Communication Manager 5.2.1 and greater the
qualified SW/FW versions are maintained in a separate matrix:
https://downloads.avaya.com/css/P8/documents/100134360.
If this link does not work use the following steps:
1.

Open a browser window and go to http://support.avaya.com

2.

Click DOWNLOADS & DOCUMENTS at the top of the page then begin to type AudioCodes in the
product name field. When AudioCodes Medient 3000 Gateway appears as a choice below select it

3.

Select 1.0.x in the release pull down menu to the right

4.

Click View documents if necessary

5.

In the content type filter check the box for Upgrades and Configurations

6.

Select the document link titled G860/M3K and CM Compatibility Matrix

43
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


LSP SW vs Primary, ESS SW Compatibility Matrix 1
YES =
Compatible
NO = Not
Compatible
LSP Running
1.3.x CM SW
LSP Running
2.x CM SW
LSP Running
CM 3.x SW
LSP Running
CM 4.x SW
LSP Running
CM 5.x SW
LSP Running
CM 6.x SW
ESS Running
CM 3.x SW
ESS Running
CM 4.x SW
ESS Running
CM 5.x SW
ESS Running
CM 6.x SW

Primary Server
Running 1.3.x CM
Software

Primary
Server
Running CM
2.x Software

Primary or
ESS Server
Running CM
3.x Software

Primary or
ESS Server
Running CM
4.x Software

Primary or
ESS Server
Running CM
5.x Software

Primary or
ESS Server
Running CM
6.x Software

YES 2

NO

NO

NO

NO

NO

YES 2 3

YES 2

NO

NO

NO

NO

YES 2 3

YES 2

YES 2

NO

NO

NO

YES 2 4

YES 2

YES 2

YES 2

NO

NO

YES 2 5

YES 2

YES 2

YES 2

YES 2

NO

NO

YES2 6

YES2 7

YES2

YES2

YES2

NO

NO

YES 2

NO

NO

NO

NO

NO

YES 2

YES 2

NO

NO

NO

NO

YES 2

YES 2

YES 2

NO

NO

NO

YES 2 7

YES2

YES2

YES2

An LSP or ESS should only run a more recent release/load of Communication Manager than the
primary Server for a limited time. The expectation is that in systems with many LSP/ESS servers,
Communication Manager software upgrades may occur slowly over a period of time, but that eventually
the primary Server will be upgraded to the same release running on the LSP/ESS servers.
2

As long as the LSP or ESS is running a release equal to or greater than the primary server AND the
LSP/ESS release is a valid upgrade path for the release running on the primary server (refer to the
Supported Communication Manager Upgrade Paths section). In some cases when upgrading an LSP or
ESS to a more recent release of CM than the primary server, firewall changes are required to support file
synchronization between the servers.
3

Primary Servers running Communication Manager Releases 1.3.1 and earlier are not compatible with
LSPs running 2.x and later releases of Communication Manager Software. The primary server must be
running CM 1.3.2 or greater
4

If LSP will be running CM 4.0.1 and will be an S8300C, see PSN001641r1 / r2.

An LSP running CM 5.x or later on a Main running CM 1.3.2 will work in terms of fail-over function;
however, filesync will NOT work. This means that translation updates for the LSP cannot be saved until
the Main site is on CM 2.x or later.
6

An LSP running CM 6.x will register with the 2.x main but CM 6.0 SP 1 (18444) or greater must be
activated on the LSP for filesync to work, and a local login must be administered on the LSP.
7

An LSP or ESS running CM 6.x will register with the 3.x main and filesync works; however a local login
must be administered on the survivable server.
44
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012

Multi-Vantage Express Note:


As of MVE R1.1 (CM 3.1.3, load 640.2), the CM functionality can be backed up with an LSP. Compatibility rules
defined for CM 3.1.3, load 640.2 are valid concurrently.
Midsized Business Template Note:
For MBT 5.2.1 (CM 5.2.1 load 016.4) the CM functionality can be backed up with an LSP running
Communication Manager 5.2.1 only. Communication Manager Release 6.0 and greater are not supported on LSP
servers that back up an MBT 5.2.1 main server.
LSP/ESS Compatibility Issues and Notes
There is a known issue when upgrading an LSP to a later version of Communication Manager than the primary
Server when the primary server is running Communication Manager releases 1.3 through 2.1. In this case a patch
must be applied to the primary server prior to upgrading the LSP to prevent system resets from occuring every 2
minutes on the LSP (Rolling reboots) after the upgrade. See PSN 877U for additional information
When upgrading an LSP to a later version of Communication Manager than the primary Server it is possible that
file synchronization might not work after the LSP has been upgraded. This can be caused because firewall changes
are required between releases, but it can also be caused by software problems. See PSN 796U for one example of
this problem.
When upgrading an LSP server from CM 5.2.1 or earler to CM 6.x, the boot time memory must be set using the
System Management Interface web pages based on the memory configuration of the main server:

If the main server was/is standard memory configuration the LSP is set to medium survivable

If the main server was/is XL memory configuration the LSP is set to large survivable

If the main server was/is an S8300 the LSP is set to small survivable.
G350/G700 Media Gateway Compatibility Issues

G350 Media Gateways running MGP firmware vintages earlier than 25.23.0 do not recognize the MM314 hardware
suffix C and MM316 Media Modules. Likewise, the MM716 Media Module is not recognized in G350 and G700
Media Gateways running MGP firmware vintages earlier than 25.23.0. The MM316 and MM716 Media Modules
are new with Communication Manager 3.1.
The MM314 is not a new Media Module, but the MM314C is based on new hardware and a new form factor. The
MM314C can be differentiated from the original MM314 by the hardware suffix. The new MM314 reports as
hardware suffix C, while older MM314 Media Modules report as a hardware suffix B or hardware suffix A.
G700 Media Gateway firmware vintages 24.xx.x (e.g., 24.17.0, 24.21.1, etc.) are not compatible with primary
Servers and LSPs running Communication Manager releases earlier than 3.0. For Communication Manager 2.x
releases, G700 Media Gateway firmware vintages 23.xx.x should be used.
G700 Media Gateway firmware v22.8.0 and earlier vintages are incompatible with S8300 Servers using IA770 and
running Communication Manager 2.1 and later releases due to port assignments. The Media Gateway firmware
must be upgraded to the latest supported version for an S8300 Server using IA770 and running Communication
Manager 2.1 or later software.
A maximum of 3 MM717 24-port DCP Media Modules can be installed in a single G700. The number of MM717
Media Modules supported is limited by power draw. Also, the ports on the MM717 are intended for in-building
use only. Phone lines connected to those ports are not to be routed out-of-building. Failure to comply with this
restriction could cause harm to personnel or equipment.
Media Module 711 Firmware and Hardware Dependencies
There are currently 4 distinct Media Module 711 (MM711) firmware vintages for 3 distinct MM711 hardware
vintage ranges. These distinct firmware vintage ranges are incompatible with any other MM711 hardware vintages
than the ones for which they were intended.
Media Module 711 (MM711) hardware vintages 3 through 6 require firmware vintages lower than V19, and any
vintages greater than V19 are incompatible. MM711 hardware vintage 7 requires firmware vintages greater than
V20, but less than V57, and any other vintages are incompatible. MM711 hardware vintage 20 through vintage 29
45
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
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COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

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requires firmware vintages V57 and greater and any other vintages are incompatible. MM711 hardware vintage 30
and above requires firmware vintage V80 and greater
The firmware filename structure for the MM711 shows the hardware designation since there is now a hardware
dependency on the firmware. For example, the filename MM711h7v21.fdl denotes the hardware vintage via h7
and v21 maps to the firmware vintage.

Telephone Software Compatibility


For telephones that support software downloads, the latest telephone software available for the specific phone
should typically be used regardless of the release of Communication Manager software being used. However, it is
not necessary or desirable to update telephone software that is working well, unless the Communication Manager
software is upgraded. Whenever telephone software is updated, the readme file should be checked for specific
Communication Manager compatibility issues and supported releases. Also note that a new Communication
Manager release is generally required to support new telephone features although most telephone software is
backward compatible with earlier releases of Communication Manager.
The most recent (highest numbered) telephone software should generally be used (e.g., R1.8.1 is more recent than
R1.8). For each telephone, the most recent software available at the time of publication which supports the CM
release is listed in the Communication Manager release summary pages, although newer phone software may be
available. Also, not all supported phones are shown in the summary pages due to space limitations. Therefore the
Support pages and readme files should always be checked to determine if more recent telephone software is
available and for complete Communication Manager release compatibility with specific telephone models and
software: http://support.avaya.com. Select Downloads & Documents at the top of the page then type the phone
product of interest into the product name field. When the desired phone appears as a selection below select it then
select the release in the pull down menu to the right. Click View downloads if necessary. Telephone releases for
the selected product are displayed. Click on the links for details.
The following Telephone Software Dependencies are presented as a convenience but the readme files should always
be consulted for detailed feature support and compatibility information.
Telephone Software Dependencies
14xx Telephones
The 1408 and 1416 Digital Telephones are supported by Communication Manager 5.2.1 and later releases.
16xx Telephones
The 16xx IP Telephones are supported by Communication Manager 3.1 and later releases. Communication
Manager 5.2 provides native administration support for 1603, 1608 and 1616. In releases prior to Communication
Manager 5.2 the 1603 and 1608 should be administered as a 4610 and the 1616 should be administered as a 4620.
The 1603SW-I supports SIP R1.0.1 software with Communication Manager 5.2.1 / SIP Enablement Services 5.2.1
running on MBT as well as Communication Manager 6.0 / Session Manager 6.0 and greater.
46xx Telephones
The CM 3.0.1 features Security of IP Telephone Registration/H.323 Signaling Channel and Emergency Calls from
Unnamed IP Endpoints require IP telephone software R2.3 or later. IP telephone software R2.3 or later requires
TN799C hardware vintage 3 or later circuit packs.
The 4606, 4612, and 4624 IP telephones do not support 2.0 and later firmware.
The 4630 and 4630SW IP telephones do no support 2.1 and later firmware.
The 4690 IP telephone requires 1.7.5 or later firmware to be compatible with Communication Manager 2.1.
4630/4630SW IP Telephone R2.0 and R2.0.1 firmware is not compatible with server software Releases 10 and
earlier.
94xx Digital Telephones
The 9404 and 9408 digital telephones are compatible with Communication Manager 5.2.1, 6.0.1 and 6.2.
However, native administration is only available with CM 6.2 and greater. Refer to the readme files for
administration recommendations and CM service pack compatibility.
96xx IP Telephones
The 96xx Series IP Telephones are supported by Communication Manager 3.0 and later releases. However, native
support is only available with CM 4.0 and greater. Refer to the readme files for administration recommendations.
46
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
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COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

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Communication Manager 3.1.3 or greater is required for 96xx IP Telephone Software Release 3.x.
The 9608, 9611G, 9621G and 9641G IP Telephones are supported with Communication Manager 3.1.4 and greater
Refer to the Communication Manager release summary pages in this document and the on-line readme files for
96xx SIP telephone software releases that are supported with Communication Manager, Session Manager and SIP
Enablement Services.

Service Pack Compatibility


The S8xx0 Series Servers and Avaya Common Servers (HP DL360G7 and Dell R610) have Communication
Manager service packs available for specific software releases. These service packs contain fixes for known issues
and the latest service pack for the appropriate release must be applied during initial installation. If a service pack
becomes available for a given release after installation of a Server has been completed, the service pack must be
applied to bring the Communication Manager software running on the server up-to-date. Systems with G860
and/or M3K gateways are an exception to this rule and may require an earlier service pack (see G860 & M3K
Gateway and Communication Manager Compatibility). Service Packs are release dependent so it is extremely
important to be sure the service pack you are applying is for the appropriate software release.
Communication Manager Releases 4.0.5, 5.2.1 and 6.2 and greater also support kernel service packs which update
the Linux operating system kernel running on the system. Kernel service packs allow remediation of kernel
security vulnerabilities and other kernel issues which were previously not patchable. Kernel service pack
installation is different than standard software updates so it is very important to follow the instructions referenced
in the Product Correction Notice (PCN).
Communication Manager 4.0 and greater releases may also have Security Service Packs which resolve operating
system and platform vulnerabilities not associated with the kernel. Communication Manager 6.0 and greater may
also require specific System Platform Service Packs and patches. See the release summary pages of this document
or PCNs.
Service packs, kernel service packs and security service packs are independent of each other and patch different
areas of the Communication Manager Software. All service packs are issued with Product Correction Notices
(PCN). Product Correction Notices contain important information about the service pack and allow for automated
notification via e-mail when new service packs become available.
Generally, the application of service packs is service disrupting since a reset 4 is required. Kernel service packs
require full Linux reboots. Consult the PCNs for further information.
Be aware that a new service pack might become available on the support.avaya.com web pages, so it is best to
subscribe for automated PCN e-mail notifications or check the link directly below for the latest service pack for a
specific Communication Manager software release.
Service Packs for all releases:
All service packs are downloadable from: http://support.avaya.com
1.
2.
3.
4.
5.

6.
7.

Begin to type Communication Manager into the product name field and when Avaya Aura
Communication Manager appears as a selection below select it
Select the release of interest from the pull down menu to the right
Click View downloads if necessary. The list of download links are displayed
Click on the link called Latest TN Circuit Pack, Server, and Media Gateway Firmware and Software
Updates
Find the row for the appropriate Communication Manager release in the Software Update table for
Servers running Communication Manager. Kernel service packs are in a separate table below this one.
For CM 5.2.1 and greater, a separate table titled Security Service Packs for Communication Manager is
also provided
After finding the appropriate table, click on the GA load for the Communication Manager release of
interest. Descriptions are provided for current Service Packs and other software updates such as PreUpgrade Installation patches.
Downloads links which are the Service Pack file name(s) are at the bottom of the page.
47

2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
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are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Pre-Upgrade Installation Patches
Pre-upgrade installation patches are a specialized version of Service Pack. For various reasons, pre-upgrade
installation patches are required for upgrading from certain releases. The pre-upgrade installation patches are
installed on the Starting Release prior to upgrade or migration to the later release. Pre-upgrade installation patches
have been provided for functions such as back-up and restore, server BIOS updates and to insure subsequent
upgrade steps are successful. To identify and download patches necessary for a given Upgrade to: Release, go to
the Service Pack page as outlined above, and look for Pre-Installation Software. Pre-upgrade patches for CM 6.2
are included on the full ISO download page for CM 6.2 (not on the service pack page).

Starting Release
1.2, 1.3 1, 1.3.1, 1.3.2
2.0, 2.0.1, 2.1, 2.1.1,
2.2, 2.2.1, 2.2.2
3.x
3.0, 3.0.1
3.1.x
4.0.x
4.0.5
5.0, 5.1, 5.1.1, 5.1.2,
5.2
5.2.1

2.x and greater

Pre-upgrade
installation patch(es)
required?
YES

3.x and greater

YES

4.0 through 5.1.2


5.2 and 5.2.1
5.2.1

6.0.1 and greater 2

NO
YES (S8710 only)
YES (S8710 only)
YES (on certain
servers)
YES

5.2.1

YES (S8710 only)

6.0 and greater 2

YES

Upgrade to:
Release

5.0 and greater

If update 03.0.526.5-6111 or later is already applied, CM 1.3 does not need an upgrade patch, since the update
already includes the fix.
2

Main server upgrades were only supported from or through CM 5.2.1 to CM 6.0. Upgrades to CM 6.0.1
and greater are supported from or through CM 4.0.5 and CM 5.2.1. This requires a two step upgrade.
Step one is to upgrade to CM 4.0.5 or CM 5.2.1 and step two is to upgrade to CM 6.x using the
appropriate pre-upgrade installation patch. CM 2.x, 3.x, 4.x and 5.x LSP/ESS servers running supported
hardware can be upgraded directly to CM 6.x
48
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


Communication Manager Installations & Upgrades
The latest up-to-date documentation can be found on support.avaya.com using the following navigation path:
1. Go to http://support.avaya.com in a web browser and log in
2. Click Downloads & Documents at the top of the page
3. Begin to type Communication Manager into the product name field and when Avaya Aura Communication
Manager appears as a selection below select it
4. Select the release of interest from the pull down menu to the right
5. Click View documents if necessary. The list of document links and a content filter are displayed
6. If you know the type of document check the box in the content filter to narrow down the document links
presented.
7. Click the document links of interest to open the documents for viewing
Relevant documentation may be found under both the Avaya Aura Communication Manager or Server name
product links (e.g. S8510). System Platform documentation may also be required for Communication Manager
6.x.
There is no longer any Communication Manager software shipped on the hard disk drive for the S8xx0 Servers or
Avaya Common Servers (HP DL360G7 and Dell R610). The hard drive must be formatted and populated with
software by using the software CD delivered with the Server for releases up to and including Communication
Manager 5.2.1.
When installing Communication Manager 2.2 and later releases on an S8300B Server, the installation fails if the
hard drive is loaded with Remaster Program (RP) 3-11 software and TFTP via the service port is the installation
method used. The version of RP software on the S8300 hard drive can be checked via the label affixed to the top of
the hard drive. A CD-ROM drive and the Communication Manager software CD can be used to work around this
issue.
Starting with Communication Manager 6.0 installation software is downloadable from the PLDS system although
physical software media (CD/DVD) is still shipped as the default. The Suggested Downloads from PLDS which
are required to provision, install and update Communication Manager 6.0 and greater are linked to the
Communication Manager Download pages at http://support.avaya.com.
Distributed System Upgrade Order
The following order of upgrading a distributed configuration with primary server(s), media gateways, port
networks, LSPs, and ESSs should be followed. As a matter of convenience, remote sites can be upgraded over
time prior to the main site. Note that the upgrade order may vary when using other methods such as the Software
Update Manager (SUM) tool.
1.

Per remote site


a. LSP(s) and Media Gateways (MGP and Media Modules).
1.

LSP(s) - Upgrading Communication Manager on the LSP(s) first provides a TFTP server and
firmware files for the Media Gateway and Media Module upgrades. However, using this method
requires all Media Gateways supported by the LSP(s) to be upgraded at the same time as the
LSP(s) to avoid software/firmware version mismatches.

2.

Media Gateways and Media Modules - The order in which the Media Gateway (MGP) and Media
Modules (MM) are upgraded does not matter.

b. ESSes
1.

2.

It is recommended that port networks such as G650 are upgraded prior to the ESS and primary
servers they are associated with. In some cases TN2312 (IPSI) circuit pack firmware upgrades
are required prior to ESS and main server upgrades. Check the TN circuit pack firmware readme
files for specific Communication Manager compatibility issues.

At the main site:


a. LSP(s) and Media Gateways if present (MGP and Media Modules).
49

2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012

1.

LSP(s) - Upgrading Communication Manager on the LSP(s) first provides a TFTP server and
firmware files for the Media Gateway and Media Module upgrades. However, using this method
requires all Media Gateways supported by the LSP(s) to be upgraded at the same time as the
LSP(s) to avoid software/firmware version mismatches.

2.

Media Gateways and Media Modules - The order in which the Media Gateway (MGP) and Media
Modules (MM) are upgraded does not matter.

b. Primary Servers
1.

It is recommended that port networks such as G650 are upgraded prior to the ESS and primary
servers they are associated with. In some cases TN2312 (IPSI) circuit pack firmware upgrades
are required prior to the ESS and main server upgrades. Check the TN circuit pack firmware
readme files for specific Communication Manager compatibility issues.

If an LSP or ESS is to be upgraded to a new version of Communication Manager Software, all Media Gateways
supported by that LSP/ESS must be running the appropriate new vintages of media gateway firmware. As stated
previously, running newer gateway firmware versions with older Communication Manager releases is supported
but only recommended as an interim solution to allow gateway upgrades prior to upgrading Communication
Manager software.
In addition, all media gateways, media modules, LSPs, and ESSs in the configuration must be upgraded
appropriately before an upgrade of Communication Manager Software on the primary server(s) is attempted.

Conferencing (EMMC) Co-Resident Compatibility


CM & EMMC
RELEASES
EMMC 1.0.16
EMMC 1.0.17
EMMC 1.0.21

CM 3.1.2
(632.1)
NO
NO
YES

CM 3.0.x (340.3)
YES
YES
NO

CM 2.x and Earlier


Not Supported
Not Supported
Not Supported

A value of YES indicates that the specified Communication Manager and EMMC releases are compatible. A value
of NO indicates that they are not compatible as software co-residing on the same S8500B or C. EMMC 1.0.21 was
created to support S8500C platforms, and is backwards compatible with S8500B platforms. No new functionality
was added, other than the support of S8500C.
Note: EMMC went End of Manufacturer Support on January 15, 2011

Integrated Management
The latest updates for Integrated Management applications can be accessed at http://support.avaya.com.
Integrated Management Dependencies
Upgrading IM application software releases 1.3 and earlier to 2.1 requires a two-step (release) upgrade process for
the Integrated Management offers. 2.1 IM offers contain both a 2.0 and 2.1 software CD. An upgrade from 1.3
and earlier IM releases to 2.1 requires an upgrade to 2.0, then an upgrade to 2.1. Upgrading directly to release 2.1
results in loss of previously saved data.
The version of Avaya Site Administration (ASA) must be the same release or a later release than the most current
release of Communication Manager in your network. This means that you must use ASA 4.0 for managing a
Communication Manager 4.0 server and you cannot use an older release of ASA (e.g. ASA 3.0, ASA 2.0, etc.) to
manage a Communication Manager 4.0 server. The same applies to System Manager. For example System
Manager 6.0 is required for Communication Manager 6.0 / Session Manager 6.0.

50
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

COMMUNICATION MANAGER SOFTWARE & FIRMWARE COMPATIBILITY MATRIX

December 14, 2012


New Daylight Saving Time Rules
Localities worldwide routinely adjust their Daylight Saving Time (DST) rules. Avaya Communication Manager
can automatically adjust for Daylight Saving Time, based on the built-in rules for Daylight Saving Time for each
locality. If there is a change in these rules for a particular locality, Avaya Communication Manager may require
software updates.
For the latest information on Daylight-Saving time updates see:
https://support.avaya.com/DST/DST_update_methods_v5.pdf
If this link does not work do the following:
From http://support.avaya.com select Downloads & Documents from the top of the page, then enter and select
Avaya Aura Communication Manager in the Enter Your Product Here window along with the release of interest
in the pull down menu to the right. Then select Latest TN Circuit Pack, Server, and Media Gateway Firmware
and Software updates. Scroll down the page to the section titled Daylight Saving Time Patches for Servers
running Communication Manager: and click the link titled Methods for Updating Daylight Saving Time Rules.

51
2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All
trademarks identified by and are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks
are property of their respective owners.

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