Subscriber and Equipment Trace is a network-wide feature that is used to obtain
detailed data on the connections and events of a certain IMSI or IMEI. A network -wide feature is one that collects data from all relevant network elements (NEs) , such as RNC, MSC, SGSN, and GGSN, depending on the user connections. Subscriber and Equipment Trace can be used for the following tasks: (use cases b ased on 3GPP TS 32.421): Validating Multivendor Mobile Station (MS): checking how the MSS of different ve ndors are working. Investigating Subscriber complaints: finding the reason for the complaint by che cking how the Subscriber's services are working. Checking a malfunctioning MS: ensuring that the MS is working correctly and acco rding to the specifications or finding more information on a specific MS that is on the grey or black Equipment Identity Register (EIR) list. Checking the radio coverage in a particular geographical area. Testing a new feature. Fine-tuning and optimizing algorithms and procedures. Trace management and data transfer from the RNC perspective is illustrated in th e following figure: Original size (display in resizeable window for enlarging) Figure 1: Trace management: activation, deactivation and report generation Related documentation Information on Subscriber and Equipment Trace can also be found in the following documents: For more detailed instructions on activating and starting Subscriber and Equipme nt Traces, see Activating and Operating Subscriber and Equipment Trace. For an overview of Trace troubleshooting and troubleshooting cases, see Troubles hooting RNC. For general information on using the NSN tracing functionality and for specific instructions for monitoring mobile Equipment and Subscriber activity in the netw ork, see Tracing Subscribers and Equipment in NetAct product documentation. Activating and Operating Subscriber and Equipment Trace Activating subscriber and equipment trace Activating subscriber and equipment trace Purpose Follow the procedure below to activate the subscriber and equipment trace featur e in the RNC. For more information, see WCDMA RAN Subscriber and Equipment Trace. Before you start This feature belongs to application software. Make sure you have a valid license installed. Before a licensed feature can be activated, the license (a file including the fe ature information) must be transferred and installed in the RNC. You can install the license by using NetAct or a local MML interface. If you ins tall the license using NetAct, the feature covered by the license is automatical ly set to the ON state. If you use the MML interface, you must also set the feat ure state (ON/CONF/OFF). In new installations, the default state is OFF. When in stalling a new increment, the previously set state remains as the default. For more information, see License-based Feature Management, W7 - License and Fea ture Handling and License Management Principles. See also System Administration Principles in NetAct Product Documentation. Use the ZW7 command to activate the license for the feature with the feature cod e 975. The following WCDMA RAN parameter is related to the feature: RNC -> UEQualityRepInterval The parameters can be configured both with the Parameter Editor in the OMS Eleme nt Manager GUI and via the plan operations from the NetAct. For more information on the related parameters, see WCDMA Radio Network Configuration Parameters. Check also that NetAct support for the subscriber and equipment trace feature is installed and licensed, because NetAct TraceViewer is the only tool for viewing subscriber trace data. For more information on subscriber trace support in NetA ct, see NetAct Product Documentation. Steps 1.
Install a valid licence. Expected outcome The subscriber and equipment trace feature is activated.