www.intertek.

com
Intertek Overview 2009
www.intertek.com
The Intertek Relationship
Our focus
To support our customers
globally and locally
Our services
To provide quality,
environmental and safety
services for a wide range of
products, commodities and
industries
By outsourcing
Services to Intertek, brings
increased value to customers
products and processes
Your focus
On your core
businesses and
processes
www.intertek.com
Your Focus
Speed to Market
To cut lead times and costs without
cutting corners on safety
Reduce Risk
To reduce and avoid financial,
operational and environmental risks
involved with your activities
Brand Protection
Protect your corporate reputation
and brand value
Focused Resources
Free up valuable resources to allocate
to your core services
www.intertek.com
Our Heritage
1885
Caleb Brett founds a marine
surveying business
1896
Thomas Edison establishes whats
later renamed as the Electrical
Testing Laboratories (ETL)
today
Now recognised as the famous
ETL mark
www.intertek.com
An Extensive Global Network
More than
1,000
laboratories and offices
FTSE 100 company in the
Support Services sector
Market capitalisation
at 1.5 billion
More than
100
countries
Over
23,000
people
www.intertek.com
Our Mission
Commitment
To add value for our customers
Innovation
Provide solutions to support customer
success
Expertise
Industry specific knowledge and competitive
know-how across diverse markets
Confidence
For customers to succeed in the global
marketplace
www.intertek.com
Creating Value Through Expertise
Knowledge
Local legislation, culture
and market conditions
Independence
Services ensuring safety, quality and
environmental impact of products and
processes
Industry focus
Driving our creative thinking
for client solutions
Understanding
Future development and changing
services in response
www.intertek.com
Service Excellence
Responsiveness
Appreciate the importance of time-to-market
Consistency
Tailored services meeting global and local needs
Local contact
Provides access to our global network
www.intertek.com
Our Industries
Supporting our customers in their global trade
Our organisation The industries we operate in What we do
Our organisation What we do The industries we operate in
Our organisation Industries we operate in What we do
Testing
Inspection
Certification
Auditing
Outsourcing
Advisory
Quality Assurance
Consumer Goods
Commercial & Electrical
Oil, Chemical & Agri
Analytical Services
Industrial Services
Minerals
Aerospace & Automotive
Building Products
Chemical
Consumer Goods & Retailers
Electrical & Electronic
Energy
Food & Agriculture
Government & Institutions
IT & Telecom
Industrial
Medical & Pharmaceutical
Petroleum
Toys, Games & Hardlines
Textile, Apparel & Footwear
www.intertek.com
Our Industries
Supporting our customers in their global trade
Our organisation The industries we operate in What we do
Our organisation What we do The industries we operate in
Our organisation Industries we operate in What we do
Testing
Inspection
Certification
Auditing
Outsourcing
Advisory
Quality Assurance
Consumer Goods
Commercial & Electrical
Oil, Chemical & Agri
Analytical Services
Industrial Services
Minerals
www.intertek.com
Financials - Full year results 2008
Listed on the London Stock Exchange, Intertek reports its financial results in sterling (GBP) for the period to
31 December. EUR and USD $ amounts reflect average exchange rates for 2008.
Revenue Operating profits
GBP
1004m
Up 29% at actual
165m
Up 35% at actual
EUR 1,270m 208m
USD $ $1,880m $308m
www.intertek.com
Financials - Intertek balance sheet
Listed on the London Stock Exchange, Intertek reports its financial results in sterling (GBP) for the period to
31 December.
At 31 December 2008 - m 2008 2007
Property and lab equipment 234.8 149.2
Goodwill & intangible assets 297.3 183.4
Other assets & liabilities 33.9 15.8
566.0 348.4
Shareholder funds 241.7 164.2
Minority interests 16.0 11.6
Net debt 308.3 172.6
566.0 348.4
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Aerospace
A range of solutions for the airline industry including:
Fuel analysis
Metallurgy testing
Corrosion testing
Fracture analysis on aerospace composites
Failure analysis on advanced aerospace
materials
AS9100 Series auditing & certification
Customers
Rolls Royce, Aerojet, Bombardier
www.intertek.com
Agriculture
An extensive range of solutions for the worlds food
product and agriculture industries:
Quality control, grading, weight & quality
guarantees
Cargo inspection for agricultural commodity and
food products, dry & liquid bulk cargoes and other
high value shipments
Around the clock professional services to help
clients reduce trade-related risks
Customers
Cargill, Glencore, Bunge, ADM, Noble
www.intertek.com
Analytical Services
A global network of over 1,000 expert scientists and engineers
With years of experience serving three main industrial sectors:
Upstream oil and gas including cargo services
Materials Testing including measurement of polymers,
ceramics, paints, coatings, adhesives, petrochemicals
and electronic materials
Pharmaceuticals and biotechnology including Fine &
Specialty Chemical services such as REACH support and
GLP new product registration analysis
Customers
BP, Shell, Rolls Royce, SABIC, AstraZeneca, Unilever
www.intertek.com
Automotive
Offering the automotive industry an extensive range of testing services
including:
Performance tests such as environmental, durability, vibration &
materials
Accelerated stress
Lighting/Photometric and EMC
Electrical/Audio
Emissions
Lube oil additive package & novel fuels analysis
Hybrid Technology Development
R&D support for novel materials
Failure analysis and problem solving
Management systems certification to standards such as ISO/TS 16949
Customers
GM, Ford, Chrysler, IAC, Decoma
www.intertek.com
Building Products
From code compliance consulting to product evaluations and
ICC-ES submittals for approval, Intertek can serve as your single
source for product testing & certification.
Fire & Flammability Testing
Miami-Dade testing
Doors, hardware and fenestration products
Hearth and Plumbing products
All construction products
Field Labelling
Customers
BASF, ASSA ABLOY, Georgia Pacific, Ingersoll Rand, Owens
Corning
www.intertek.com
Chemicals
Providing expertise to the worlds oil, chemical and advanced
materials industry with:
Routine Testing and REACH support
Cargo Services support
Higher end investigation for next generation chemicals
Problem solving and yield improvement
Measurement science for new products & materials
development
Outsourcing Support including laboratory efficiency
optimizing programs, benchmarking and expert witness
legal support
Customers
Sabic, DSM, Dow, Infineum, Canadian Tier
www.intertek.com
Consumer Products
Global leader of consumer goods testing for retailers and
manufacturers. Industries we support include:
Customers
McDonalds, Huffy, Levi Strauss, IKEA, Tesco, Mothercare, Sears
Toys & Games
Juvenile Products
Hardlines
Home Appliances
& Electronics
Fireworks
Textiles & Apparel
Footwear
Accessories
Cosmetics &
Beauty
Food
Home Furnishings
& Furniture
www.intertek.com
Intertek offers the fastest and most responsive
testing and certification services in:
Product safety
Electromagnetic compatibility
Product performance
Energy efficiency
Global approvals: providing access to more than
120 countries
Customers
Panasonic, BRK First Alert, Honeywell
Electrical & Electronic
www.intertek.com
Energy
Helping energy companies improve efficiency along the entire
supply chain. These include:
Specialist exploration & production technical services
Inspection of crude oil & refined cargoes
Metering, measurement, calibration & fiscal allocation
Testing and certification of petroleum, refined products &
natural gas
Catalyst & process technical services
Alternative & renewable energy support services e.g. bio-
fuels, wind turbine inspection, nuclear
Environmental and safety
Quality Management systems
Customers
BP, Shell, ChevronTexaco, Valero, STATOIL, Exxon
www.intertek.com
Food
For food systems, processes and products, Intertek offers:
Quality, safety and risk assessments
Certification to international standards on a global scale
Advisory solutions: Research, traceability, training,
standards development, risk management, quality &
safety systems management, proactive product
development and food package testing
Approved food service provider for all large global food
producers and the very first to be accepted by
global Halal to certify to their standards.
Customers
Auchan, Carrefour, Hagen-Dazs, Nestl, LIDL
www.intertek.com
Government and Institutions
Trade services to governments, customs departments and industrial
companies, including:
Cargo scanning
Pre-shipment inspection
Standards programmes
Customers
Government of Bangladesh, Nigeria, Kuwait, Mozambique, Saudi Arabia
www.intertek.com
Health and Environmental Services
Intertek offers complete solutions for health and environmental compliance for global,
regional or local compliance, providing sound traceability systems and strict enforcement
of due diligence policies. Our solutions offer comprehensive services including on-call
consulting, product testing and analysis, legal representation, certification and corporate
education appropriate for all types and levels of business.
Restricted substances: RoHS & REACH
Substances of concern
Life cycle assessment
Design for the environment
End of life/waste
Customers
Borders, Citgo, Eastman Kodak, General Electric Healthcare, Microsoft, Readers Digest
www.intertek.com
Industrial
Providing major oil & gas, power generation, chemical and
petrochemical companies technical verification, inspection,
auditing and testing services such as:
Vendor assessment, inspection & expediting services
Inspection & non-destructive testing (NDT)
3D laser scanning & dimensional control
Asset Integrity Management
Engineering consultancy
Certification of management systems & processes
Health, Safety & Environmental services
Customers
Fluor, Linde, Bechtel, BP, Lear Corp, ExxonMobil, GE, Citgo
www.intertek.com
IT & Telecom
From Wi-Fi fibre optics, mobile phones to microwave radios and
computers, Intertek tests a wide range of telecom and wireless
products in the areas of:
Product Safety
Electromagnetic compatibility
Certification & QA for handset and network applications
NEBS: reliability testing of network and central office
products
Energy efficiency
Customers
Qualcomm, Verizon and Verizon Wireless, Adtran
www.intertek.com
Medical
Intertek offers the expertise to test your device wherever, whenever and however you
need it.
Electrical safety and EMC testing
Performance testing and benchmarking
Management systems certification
Environmental compliance
Manufacturing support and failure analysis
R&D analytical support (cGMP)
Stability and storage testing
Supply chain auditing and qualification
API elution bioanalysis
Customers
Abbott, Baxter, SIEMENS, Welch Allyn, Medtronic, Agfa Healthcare, Smiths Medical
www.intertek.com
Minerals
Intertek offers complete and analytical solutions to the worlds
minerals, ore and mining industry:
Sample preparation and analysis: gold, precious and base
metals, uranium, iron ore
Fire assay, AAS/XRF/Carbon and Sulphur analysis, wet
chemistry consulting
Robotics & automated laboratory systems
Testing & analysis of steam-coal, coking coal,
metallurgical coke and petroleum coke
Cargo inspection & shipment/ umpire analysis
Customers
ELKVALLEY coal corporation, Coal Valley Resources Inc, Vale
www.intertek.com
Petroleum
A comprehensive range of expert technical services to the oil and
gas industry worldwide. These include:
Specialist exploration and production technical services
Inspection of crude oil and refined cargoes
Metering, measurement, calibration & fiscal allocation
Testing & certification of petroleum, refined products &
natural gas
Full suite of refining services including catalyst & process
improvement
Catalyst & process technical services
Manpower support & laboratory outsourcing services
Customers
BP, Shell, ChevronTexaco, Valero, STATOIL, Exxon
www.intertek.com
Pharmaceutical
GLP and GMP contract analytical research services for customers
engaged in the research, development and manufacture of
pharmaceuticals, biopharmaceuticals and specialized healthcare
products:
Bio-analysis
Immunochemistry
Pharmaceutical analytical R&D
Biopharmaceutical analytical R&D
Controlled release chemical imaging
Consulting and auditing
Integrated clinical bioequivalence & pharmacokinetics
Customers
Major global pharmaceutical and biopharmaceutical companies
www.intertek.com
Retailers
Drawing on the worldwide expertise across Interteks global
network, the retail team supports customers through:
Increasing speed to market
Reducing cost of product
Creating scalability
Optimizing supply chains
Customers
Wal-Mart, Gap Inc, Kohls, Marks & Spencer, The Home Depot,
Nordstrom, Canadian Tire
www.intertek.com
Systems Certification
Providing customized auditing solutions to help you meet
customer and business objectives:
Accredited third-party registration to a wide range of
management systems standards (ISO 9001, ISO 14001,
and beyond)
Outsourcing partner, providing our auditing core
competence for second-party supply chain auditing
Clients across a multitude of industries including
Medical Devices, Food Safety, Aerospace, IT,
and Automotive
Global and local auditing services for large
multinational companies
Customers
Agfa, Nestl, Bose, Lear Corp, Hydro-Qubec
www.intertek.com
Textile, Apparel & Footwear
Offering a full scope of testing, inspection, auditing, certification and
quality assurance solutions for global retailers, manufacturers,
suppliers and distributors of:
Customers
Timberland, Hanover Direct, StrideRite, Payless ShoeSource, JC
Penney
Textiles & Apparel
Soft Home
Furnishings
Home Appliances
& Electronics
Leathergoods and
Luggage
Footwear
Accessories
www.intertek.com
Toys, Games & Hardlines
Intertek is the first service provider in the world to offer safety
standard toy certification to new government regulations on restricted
substances.
Offering a full scope of testing, inspection, auditing, certification and
quality assurance solutions for:
Customers
Build-A-Bear Workshop, Highlights for Children, Oriental Trading
Company, Raymond Geddes and Company
Juvenile Products
Accessories
Hardlines
Toys & Premiums
Home Furnishings
& Furniture
www.intertek.com
Testimony - Client Responsiveness
Intertek is built on customer service
Working with Intertek Group as our EU REACH Only
Representative has been a rewarding experience. Intertek has
provided guidance to CITGO, with respect to legal issues,
suppliers, customers and changes of the new EU
legislation. CITGO has relied on Intertek's global knowledge
and assistance to meet each and every goal within the strict
timeline demanded by legislation, suppliers and
customers. Intertek continues to help CITGO develop
and grow our markets."
Interteks mission statement of proving innovative solutions to
global companies is exemplified in the services it provides Agfa
HealthcareIntertek offers leading edge consultancy and
testing services both remotely, on-site and in requested
countries to allow Agfa to focus on their core business
(Intertek) RAM has provided us with leading-edge knowledge
and processes to assess the safety of our products as we
design them, giving us confidence that we will ask the right
questions and find the right solutions to any problems.
www.intertek.com