Precision m4800 Workstation Owner's Manual en Us

Dell Precision Mobile Workstation M4800
Owner's Manual
Regulatory Model: P20E
Regulatory Type: P20E001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
2013 Dell Inc. All Rights Reserved.
Trademarks used in this text: Dell
, the DELL logo, Dell Precision
, Precision ON
,ExpressCharge
, Latitude
,
Latitude ON
, OptiPlex
, Venue
, Vostro
, and Wi-Fi Catcher
are trademarks of Dell Inc. Intel
, Pentium
, Xeon
,
Core
, Atom
, Centrino
, and Celeron
are registered trademarks or trademarks of Intel Corporation in the U.S. and

other countries. AMD
is a registered trademark and AMD Opteron
, AMD Phenom
, AMD Sempron
, AMD Athlon
,
ATI Radeon
, and ATI FirePro
are trademarks of Advanced Micro Devices, Inc. Microsoft
, Windows
, MS-DOS
,
Windows Vista
, the Windows Vista start button, and Office Outlook
are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries. Blu-ray Disc
is a trademark owned by the Blu-ray

Disc Association (BDA) and licensed for use on discs and players. The Bluetooth
word mark is a registered trademark

and owned by the Bluetooth
SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi
is a registered
trademark of Wireless Ethernet Compatibility Alliance, Inc.
Contents
1 Working on Your Computer....................................................................................................... 7
Before Working Inside Your Computer.....................................................................................................................7
Recommended Tools................................................................................................................................................ 8
Turning Off Your Computer....................................................................................................................................... 8
After Working Inside Your Computer........................................................................................................................9
2 Removing and Installing Components................................................................................... 11
System Overview.................................................................................................................................................... 11
Inside view backInside view front..........................................................................................................11
Removing the Secure Digital (SD) Card.................................................................................................................. 12
Installing the SD Card............................................................................................................................................. 12
Removing the ExpressCard.....................................................................................................................................13
Installing the ExpressCard...................................................................................................................................... 13
Removing the Battery............................................................................................................................................. 13
Installing the Battery.............................................................................................................................................. 14
Removing the Micro Subscriber Identity Module (SIM) Card................................................................................ 14
Installing the Micro Subscriber Identity Module (SIM) Card................................................................................. 15
Removing the Keyboard Trim..................................................................................................................................15
Installing the Keyboard Trim...................................................................................................................................15
Removing the Keyboard..........................................................................................................................................16
Installing the Keyboard........................................................................................................................................... 18
Removing the Base Cover.......................................................................................................................................19
Installing the Base Cover........................................................................................................................................21
Removing the Primary Memory.............................................................................................................................. 21
Installing the Primary Memory............................................................................................................................... 21
Removing the Secondary Memory......................................................................................................................... 21
Installing the Secondary Memory.......................................................................................................................... 22
Removing the Optical Drive.................................................................................................................................... 22
Installing the Optical Drive..................................................................................................................................... 23
Removing the Hard Drive........................................................................................................................................ 24
Installing the Hard Drive......................................................................................................................................... 25
Removing the Wireless Local Area Network (WLAN) Card................................................................................... 25
Installing the Wireless Local Area Network (WLAN) Card.................................................................................... 25
Removing Wireless Wide Area Network (WWAN) Card (Optional)....................................................................... 25
Installing the Wireless Wide Area Network (WWAN) Card (Optional).................................................................. 26
Removing the Processor Fan.................................................................................................................................. 26
Installing the Processor Fan................................................................................................................................... 27
Removing the Video-Card Fan................................................................................................................................ 27
Installing the Video-Card Fan................................................................................................................................. 28
Removing the Coin-Cell Battery.............................................................................................................................. 28
Installing the Coin-Cell Battery............................................................................................................................... 29
Removing the Palmrest........................................................................................................................................... 29
Installing the Palmrest............................................................................................................................................ 31
Removing the ExpressCard Module........................................................................................................................32
Installing the ExpressCard Module.........................................................................................................................33
Removing the Processor Heat-Sink........................................................................................................................34
Installing the Processor Heat-Sink ........................................................................................................................ 34
Removing the Processor.........................................................................................................................................35
Installing the Processor..........................................................................................................................................35
Removing The Video-Card Heat Sink......................................................................................................................35
Installing the Video-Card Heat Sink........................................................................................................................37
Removing the Video Card....................................................................................................................................... 37
Installing the Video Card.........................................................................................................................................38
Removing the Input/Output (I/O) Board.................................................................................................................. 38
Installing the I/O Board........................................................................................................................................... 39
Removing the Switch Board................................................................................................................................... 40
Installing the Switch Board.................................................................................................................................... 40
Removing the Unified Security Hub (USH) Board...................................................................................................41
Installing the USH Board........................................................................................................................................ 41
Removing the Display Assembly.............................................................................................................................42
Installing the Display Assembly.............................................................................................................................. 44
Removing the Hinge Cover..................................................................................................................................... 45
Installing the Hinge Cover.......................................................................................................................................45
Removing the System Board...................................................................................................................................46
Installing the System Board....................................................................................................................................48
Removing the Power-Connector Port..................................................................................................................... 49
Installing the Power-Connector Port...................................................................................................................... 50
Removing the Display Bezel................................................................................................................................... 50
Installing the Display Bezel.....................................................................................................................................51
Removing the Display Panel................................................................................................................................... 52
Installing the Display Panel.................................................................................................................................... 55
Removing the Camera.............................................................................................................................................55
Installing the Camera..............................................................................................................................................55
3 System Setup............................................................................................................................. 57
Boot Sequence....................................................................................................................................................... 57
Navigation Keys...................................................................................................................................................... 57
System Setup Options.............................................................................................................................................58
Updating the BIOS ................................................................................................................................................. 68
System and Setup Password.................................................................................................................................. 68
Assigning a System Password and Setup Password...................................................................................... 69
Deleting or Changing an Existing System and/or Setup Password..................................................................69
4 Diagnostics.................................................................................................................................71
Enhanced Pre-Boot System Assessment (ePSA) Diagnostics...............................................................................71
5 Troubleshooting Your Computer............................................................................................. 73
Device Status Lights............................................................................................................................................... 73
Battery Status Lights.............................................................................................................................................. 74
Technical Specification.......................................................................................................................................... 74
6 Contacting Dell.......................................................................................................................... 83
Contacting Dell....................................................................................................................................................... 83
6
1
Working on Your Computer
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your
personal safety. Unless otherwise noted, each procedure included in this document assumes that the following
conditions exist:
You have performed the steps in Working on Your Computer.
You have read the safety information that shipped with your computer.
A component can be replaced or--if purchased separately--installed by performing the removal procedure in
reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For
additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/
regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a
card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its
pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some
cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs
before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any
connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer (see Turning Off Your Computer).
3. If the computer is connected to a docking device (docked) such as the optional Media Base or Battery Slice,
undock it.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the
cable from the network device.
4. Disconnect all network cables from the computer.
5. Disconnect your computer and all attached devices from their electrical outlets.
7
6. Close the display and turn the computer upside-down on a flat work surface.
NOTE: To avoid damaging the system board, you must remove the main battery before you service the
computer.
7. Remove the main battery.
8. Turn the computer top-side up.
9. Open the display.
10. Press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
opening the display.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal
surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal
surface to dissipate static electricity, which could harm internal components.
11. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Recommended Tools
The procedures in this document may require the following tools:
Small flat-blade screwdriver
#0 Phillips screwdriver
#1 Phillips screwdriver
Small plastic scribe
Flash BIOS update program CD
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your
computer.
1. Shut down the operating system:
In Windows 8:
* Using a touch-enabled device:
a. Swipe in from the right edge of the screen, opening the Charms menu and select Settings.
b. Select the and then select Shut down
* Using a mouse:
a. Point to upper-right corner of the screen and click Settings.
b. Click the and select Shut down.
In Windows 7:
1. Click Start .
2. Click Shut Down.
or
8
1. Click Start .
2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut
Down..
2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 4
seconds to turn them off.
After Working Inside Your Computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before
turning on your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not
use batteries designed for other Dell computers.
1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such
as an ExpressCard.
2. Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
3. Replace the battery.
4. Connect your computer and all attached devices to their electrical outlets.
5. Turn on your computer.
9
10
2
Removing and Installing Components
This section provides detailed information on how to remove or install the components from your computer.
System Overview
Inside view back
1. hard-drive latch
2. Micro SIM card slot
3. battery release latch
4. WWAN card / mSATA SSD card
5. video-card fan
6. WLAN card
7. primary memory
8. coin-cell battery
9. system fan
10. optical drive
11
Inside view front
1. video-card heatsink
2. video card
3. I/O Board
4. processor heatsink
5. express card module
6. Unified Security Hub (USH) Board
7. secondary memory
8. wi-fi switch board
Removing the Secure Digital (SD) Card
1. Follow the procedures in Before Working Inside Your Computer.
2. Press in on the SD card to release it from the computer. Slide the SD card out of the computer.
Installing the SD Card
1. Push in the SD card into its slot until it clicks into place.
2. Follow the procedures in After Working Inside Your Computer.
12
Removing the ExpressCard
2. Press in on the ExpressCard to release it from the computer. Slide the ExpressCard out of the computer.
Installing the ExpressCard
1. Slide the ExpressCard into its slot until it clicks into place.
Removing the Battery
2. Slide the release latch to unlock the battery.
3. Lift and remove the battery from the computer.
13
Installing the Battery
1. Slide the battery into its slot until it clicks into place.
Removing the Micro Subscriber Identity Module (SIM) Card
2. Remove the battery.
3. Slide the micro SIM card out from the slot .
14
Installing the Micro Subscriber Identity Module (SIM) Card
1. Push in the micro SIM card into its slot.
2. Install the battery.
Removing the Keyboard Trim
3. Pry up the keyboard trim starting from the bottom and work your way along the top edge. Remove the keyboard
trim.
Installing the Keyboard Trim
1. Slide in the keyboard trim from the front and align it to its original position on the computer. Ensure that the hard-
tab on the left corner snaps into place.
15
2. Press along the sides of the keyboard trim until it snaps in place.
Removing the Keyboard
2. Remove the:
a) battery
b) keyboard trim
3. Remove the screws that secure the keyboard to the computer.
16
4. Starting from the bottom of the keyboard, separate the keyboard from the computer and flip the keyboard over.
5. Disconnect the keyboard-data cable from the system board and remove the keyboard.
17
Installing the Keyboard
1. Connect the keyboard-data cable to the system board.
NOTE: Ensure that you fold the keyboard-data cable in perfect alignment.
2. Press the keyboard in its compartment.
3. Tighten the screws to secure the keyboard to the computer.
4. Press over the cross section of the following keys to secure the keyboard to the computer:
a) <R> , <T> , <F> and <G> keys
b) over the <9> key
c) NUMLOCK <9> key
18
5. Install the:
a) keyboard trim
b) battery
Removing the Base Cover
3. Remove the screws that secure the base cover to the computer. Press the rubber tabs towards the rear of the
computer to disengage the base cover.
19
4. Lift and remove the base cover from the computer.
20
Installing the Base Cover
1. Slide in and place the base cover to align with the screw holes correctly on the computer.
2. Tighten the screws to secure the base cover to the computer.
Removing the Primary Memory
2. Remove the:
a) battery
b) base cover
3. Pry the retention clips away from the memory until it pops up. Lift the memory and remove it from the computer.
Installing the Primary Memory
1. Insert the memory into the memory socket.
2. Press down the memory to secure the memory to the system board.
3. Install the:
a) base cover
b) battery
Removing the Secondary Memory
2. Remove the:
a) battery
b) keyboard trim
c) keyboard
NOTE: The secondary memory is located below the keyboard.
3. Pry the retention clips away from the memory module until it pops up. Lift up the memory module and remove it from
the computer.
21
Installing the Secondary Memory
1. Insert the secondary memory into the memory socket.
2. Press down the memory to secure the memory module to the system board.
3. Install the:
a) keyboard
b) keyboard trim
c) battery
Removing the Optical Drive
2. Remove the:
a) battery
b) base cover
3. Remove the screw that secures the optical drive to the computer.
4. Pry and slide out the optical drive to remove it from the computer.
22
5. Remove the screws that secure the drive-latch bracket to the optical drive and remove the bracket.
Installing the Optical Drive
1. Tighten the screws to secure the drive-latch bracket to the optical drive.
2. Slide the optical drive into its slot and tighten the screw to secure the optical drive to the computer.
3. Install the:
a) battery
b) base cover
23
Removing the Hard Drive
2. Remove the:
a) battery
b) base cover
3. Remove the screws that secure the hard drive to the computer. Slide the hard -drive latch to the unlock position
and pull out the hard drive from the computer.
4. Flex the hard-drive bracket outward and pull out the hard drive from the bracket.
NOTE: A rubber filler is installed to the hard-drive bracket for 7 mm hard drives. It is designed to prevent
vibrations and for correct installation of the 7 mm hard drives. 9 mm hard drives do not require the filler when
installed into the hard-drive bracket.
24
Installing the Hard Drive
1. Engage the hard -drive bracket to the hard drive.
2. Insert the hard drive into its slot in the computer till it clicks in place.
3. Tighten the screws to secure the hard drive to the computer.
4. Install the:
a) base cover
b) battery
Removing the Wireless Local Area Network (WLAN) Card
2. Remove the:
a) battery
b) base cover
3. Please perform the following steps to remove the WLAN card from the computer:
a) Disconnect and un-route the antenna cables connected to the WLAN card.
b) Remove the screw that secures the WLAN card to the computer.
c) Remove the WLAN card from the computer.
Installing the Wireless Local Area Network (WLAN) Card
1. Insert the WLAN card in its slot in the computer.
2. Press down the WLAN card and tighten the screw to secure the WLAN card to the computer.
3. Route the antenna cables through the routing channel and connect them to the WLAN card.
4. Install the:
a) base cover
b) battery
Removing Wireless Wide Area Network (WWAN) Card (Optional)
2. Remove the:
a) battery
b) base cover
3. Please perform the following steps to remove the WWAN card:
a) Disconnect and un-route and remove the antenna cables connected to the WWAN card.
25
b) Remove the screw that secures the WWAN card to the computer.
c) Remove the WWAN card from the computer.
NOTE: The location of the WWAN card may vary from what is displayed in the illustrations.
Installing the Wireless Wide Area Network (WWAN) Card
(Optional)
1. Slide the WWAN card in the WWAN card slot.
2. Press down the WWAN card and tighten the screw to secure the WWAN card to the computer.
3. Route the antenna cables through the routing channels and connect them to the WWAN card.
4. Install the:
a) base cover
b) battery
Removing the Processor Fan
2. Remove the:
a) battery
b) base cover
3. Remove the screws that secure the processor fan to the computer. Remove the processor fan from the computer.
4. Disconnect the processor-fan cable.
26
Installing the Processor Fan
1. Connect the processor-fan cable.
NOTE: Ensure that the processor-fan cable does not protrude outside its compartment.
2. Insert the processor fan into its slot in the computer.
3. Tighten the screws that secure the processor fan to the computer.
4. Install the:
a) base cover
b) battery
Removing the Video-Card Fan
2. Remove the:
a) battery
b) base cover
3. Perform the following steps to remove the video-card fan.
a) Disconnect the video-card fan cable.
b) Remove the screws that secure the video-card fan to the computer.
c) Remove the video-card fan from the computer.
27
Installing the Video-Card Fan
1. Connect the video-card fan cable.
NOTE: Ensure that the video-card fan cable does not protrude outside its compartment.
2. Insert the video-card fan into its slot and tighten the screws to secure it to the computer.
3. Install the:
a) base cover
b) battery
Removing the Coin-Cell Battery
2. Remove the:
a) battery
b) base cover
3. Disconnect the coin-cell battery cable. Pry the coin-cell battery upward and remove it from the computer.
28
Installing the Coin-Cell Battery
1. Replace the coin-cell battery in its slot in the computer.
2. Connect the coin-cell battery cable.
3. Install the:
a) base cover
b) battery
Removing the Palmrest
2. Remove the:
a) battery
b) base cover
c) keyboard trim
d) keyboard
e) optical drive
f) hard drive
3. Disconnect the RFID and fingerprint reader cables. Remove the screws which secure the palmrest to the computer.
29
4. Flip the computer and disconnect the following cables from the system board:
a) media board
b) speaker
c) touchpad
d) power button
5. Remove the screws that secure the palmrest to the computer and flip it over from the edge to remove from the
computer.
30
Installing the Palmrest
1. Slide in the palmrest from the front and align it to its original position on the computer.
2. Press on the positions indicated until it snaps in place.
31
3. Connect the following cables to the system board:
a) power button
b) touchpad
c) speaker
d) media board
e) fingerprint
f) RFID
4. Tighten the screws to secure the palmrest to the front of the computer.
5. Tighten the screws to secure the palmrest to the base of the computer.
6. Install the:
a) hard drive
b) optical drive
c) keyboard
d) keyboard trim
e) base cover
f) battery
Removing the ExpressCard Module
2. Remove the:
a) ExpressCard
b) battery
c) base cover
d) keyboard trim
32
e) keyboard
f) optical drive
g) hard drive
h) palm rest
3. Disconnect the :
a) ExpressCard cable from the system board
b) USH board cable from the USH board
4. Remove the screws that secure the ExpressCard module to the computer and remove the ExpressCard module.
Installing the ExpressCard Module
1. Insert the ExpressCard module into its compartment.
2. Tighten the screws to secure the ExpressCard module to the computer.
3. Connect the:
a) ExpressCard cable to the system board
b) USH board cable to the USH board
4. Install the:
a) palm rest
b) hard drive
33
c) optical drive
d) keyboard
e) keyboard trim
f) base cover
g) battery
h) ExpressCard
Removing the Processor Heat-Sink
2. Remove the:
a) battery
b) bottom door
c) keyboard trim
d) keyboard
e) optical drive
f) hard drive
g) palm rest
h) processor fan
i) heatsink
3. Perform the following steps as shown in the illustration:
a) Loosen the captive screws that secure the heat-sink processor to the computer. [1, 2, 3, 4]
b) Lift up and remove the heat-sink processor from the computer.
Installing the Processor Heat-Sink
1. Replace the heat-sink processor in its slot. Tighten the captive screws to secure the heat-sink processor to the
computer.
2. Install the:
a) heatsink
b) processor fan
c) palm rest
d) hard drive
e) optical drive
f) keyboard
g) keyboard trim
h) base cover
34
i) battery
Removing the Processor
2. Remove the:
a) battery
b) base cover
c) keyboard trim
d) keyboard
e) optical drive
f) hard drive
g) palm rest
h) processor fan
i) heat sink
3. Rotate the processor cam lock in a counter-clockwise direction. Remove the processor from the computer.
Installing the Processor
1. Align the notches on the processor and the socket, and insert the processor into the socket.
2. Rotate the processor cam lock in a clockwise direction.
3. Install the:
a) heat sink
b) processor fan
c) palm rest
d) hard drive
e) optical drive
f) keyboard
g) keyboard trim
h) base cover
i) battery
Removing The Video-Card Heat Sink
2. Remove the:
a) battery
b) base cover
c) keyboard trim
35
d) keyboard
e) optical drive
f) hard drive
g) palm rest
h) heat-sink fan
i) heatsink
3. Disconnect and un-route any antenna cables connected to the installed wireless cards.
4. Remove the antenna cables from the routing channels.
a) Loosen the captive screws that secure the video-card heat sink to the computer. [1, 2, 3, 4]
b) Lift up and remove the video-card heat sink from the computer.
36
Installing the Video-Card Heat Sink
1. Replace the video-card heat sink in its slot.
2. Tighten the captive screws to secure the video-card heat sink to the computer.
3. Route and connect the antenna cables.
4. Install the:
a) heat sink
b) heat-sink fan
c) palm rest
d) hard drive
e) optical drive
f) keyboard
g) keyboard trim
h) base cover
i) battery
Removing the Video Card
2. Remove the:
a) battery
b) base cover
c) keyboard trim
d) keyboard
e) optical drive
f) hard drive
g) palm rest
h) video fan
i) video heat sink
a) Remove the screws that secure the video card to the computer.
b) Remove the video card from the computer.
37
Installing the Video Card
1. Slide the video card into its original position in the computer.
2. Press down the video card and tighten the screws to secure the video card to the computer.
3. Install the:
a) video-card heat sink
b) video fan
c) palm rest
d) hard drive
e) optical drive
f) keyboard
g) keyboard trim
h) bottom door
i) battery
Removing the Input/Output (I/O) Board
2. Remove the:
a) SD card
b) battery
c) base cover
d) keyboard trim
e) keyboard
f) optical drive
g) hard drive
h) palmrest
3. Disconnect the ExpressCard module connector from the I/O board.
38
4. Remove the screw that secures the I/O board to the computer. Lift the right edge of the I/O board upwards to
disengage the connector and remove it from computer.
Installing the I/O Board
1. Connect the I/O board connector and slide the I/O board into its slot in the computer.
2. Tighten the screw to secure the I/O board to the computer.
39
3. Connect the ExpressCard module connector to the I/O board.
4. Install the:
a) palmrest
b) hard drive
c) optical drive
d) keyboard
e) keyboard trim
f) base cover
g) battery
h) SD card
Removing the Switch Board
2. Remove the:
a) battery
b) base cover
c) keyboard trim
d) keyboard
e) optical drive
f) hard drive
g) palmrest
3. Disconnect the switch-board cable from the system board and remove it from the latches. Remove the screws that
secure the switch board to the computer and remove it from the computer.
Installing the Switch Board
1. Align the switch board to its original position on the computer.
2. Tighten the screws to secure the switch board to the computer.
3. Connect the switch-board cable to the system board and secure it through the routing channel.
4. Install the:
a) palmrest
b) hard drive
c) optical drive
40
d) keyboard
e) keyboard trim
f) base cover
g) battery
Removing the Unified Security Hub (USH) Board
2. Remove the:
a) battery
b) base cover
c) keyboard trim
d) keyboard
e) optical drive
f) hard drive
g) palmrest
3. Disconnect the smart-card and the USH cable from the system board. Remove the screws that secure the USH
board to the computer and remove it from the computer.
Installing the USH Board
1. Align the USH board to its original position on the computer.
2. Tighten the screws to secure the USH board to the computer.
3. Connect the smart-card and the USH board cables to the system board.
4. Install the:
a) palmrest
b) hard drive
c) optical drive
d) keyboard
e) keyboard trim
f) base cover
g) battery
41
Removing the Display Assembly
2. Remove the:
a) battery
b) base cover
c) keyboard trim
d) keyboard
e) optical drive
f) hard drive
g) palmrest
3. Disconnect the antenna cables from the wireless cards, and push them down the routing hole.
4. Flip the computer and pull up the antenna cables through the routing hole.
42
5. Flip the computer and remove the screws from the bottom and back of the computer.
6. Remove the screw that secures the low-voltage differential signalling (LVDS) cable bracket. Remove the LVDS
cable bracket and disconnect the LVDS and camera cable from the system board.
43
7. Remove the screws that secure the display assembly to the computer. Lift up and remove the display assembly
from the computer.
Installing the Display Assembly
1. Tighten the screws to secure the display assembly in place.
2. Connect the camera and LVDS cables to the connectors on the system board.
3. Place the LVDS cable bracket on the computer and tighten the screw to secure it to the computer.
4. Insert the wireless antenna cables through the routing hole on the chassis.
5. Tighten the screws at the bottom and back of the computer.
6. Route and connect the antenna cables to their connectors.
7. Install the:
a) palmrest
44
b) hard drive
c) optical drive
d) keyboard
e) keyboard trim
f) base cover
g) battery
Removing the Hinge Cover
2. Remove the:
a) battery
b) base cover
c) keyboard trim
d) keyboard
e) optical drive
f) hard drive
g) palmrest
h) display assembly
3. Remove the screws that secure the hinge cover to the computer. Remove the hinge cover from the computer.
Installing the Hinge Cover
1. Place the hinge cover in its position on the computer.
2. Tighten the screws to secure the hinge cover to the computer.
3. Install the:
a) display assembly
b) palmrest
c) hard drive
d) optical drive
e) keyboard
f) keyboard trim
g) base cover
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h) battery
Removing the System Board
2. Remove the:
a) SD card
b) ExpressCard
c) battery
d) base cover
e) keyboard trim
f) keyboard
g) optical drive
h) hard drive
i) primary memory
j) secondary memory
k) processor fan
l) video-card fan
m) palmrest
n) heat sink
o) processor
p) video-card heat sink
q) video card
r) I/O board
s) display assembly
3. Disconnect the coin-cell battery cable.
4. Disconnect the USH connector cable and wi-fi switch cable.
46
5. Remove all mini-cards (if available).
6. Remove the screws that secure the system board in place and lift the top edge of the system board to a 20 angle.
7. Disconnect the power connector cable and remove the system board.
47
Installing the System Board
1. Connect the power connector cable to the system board.
2. Place the system board in its compartment.
3. Tighten the screws to secure the system board to the computer.
4. Connect the following cables:
a) USH connector
b) wi-fi switch cable
c) wireless board connectors
d) coin-cell battery
5. Install the wireless cards (if available).
6. Install the:
a) display assembly
b) I/O board
c) video card
d) video-card heat sink
e) processor
f) heat sink
g) palmrest
h) video-card fan
i) processor fan
j) secondary memory
k) primary memory
l) hard drive
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m) optical drive
n) keyboard
o) keyboard trim
p) base cover
q) battery
r) ExpressCard
s) SD card
Removing the Power-Connector Port
2. Remove the:
a) SD card
b) ExpressCard
c) battery
d) base cover
e) keyboard trim
f) keyboard
g) optical drive
h) hard drive
i) primary memory
j) secondary memory
k) processor fan
l) video-card fan
m) palm rest
n) processor heatsink
o) processor
p) video-card heatsink
q) video card
r) I/O board
s) display assembly
t) system board
3. Un-route and lift up the power-connector cable from the chassis to remove the power-connector port.
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Installing the Power-Connector Port
1. Insert the power-connector port in its slot and route the power-connector cable to the chassis.
2. Install the:
a) system board
b) display assembly
c) I/O board
d) video card
e) video-card heat sink
f) processor
g) processor heatsink
h) palm rest
i) video-card fan
j) processor fan
k) secondary memory
l) primary memory
m) hard drive
n) optical drive
o) keyboard
p) keyboard trim
q) base cover
r) battery
s) ExpressCard
t) SD card
Removing the Display Bezel
3. Pry up the bottom edge of the display bezel.
50
4. Work your way around the sides and top edge of the display bezel and remove the display bezel from the
computer .
Installing the Display Bezel
1. Slide in the display bezel from the bottom and press on the display bezel.
51
2. Work around the entire bezel until it snaps onto the display assembly.
Removing the Display Panel
2. Remove the:
a) battery
b) display bezel
3. Remove the screw that secures the display panel to the display assembly. Flip the display panel over.
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4. Peel back the adhesive tape that secures the LVDS cable to the display panel.
5. Disconnect the LVDS cable.
53
6. Remove the screws that secure the display brackets to the display panel. Remove the display brackets.
54
Installing the Display Panel
1. Align the display brackets to the display panel.
2. Tighten the screws to secure the display brackets to the display panel.
3. Connect the LVDS cable and affix the adhesive tape.
4. Align the display panel in its original position on the computer.
5. Tighten the screws to secure the display panel to the display assembly.
6. Install the:
a) display bezel
b) battery
Removing the Camera
2. Remove the:
a) battery
b) display bezel
3. Perform the following steps to remove the camera:
a) Disconnect the camera cable.
b) Remove the screw that secures the camera module to the computer.
c) Remove the camera module from the computer.
Installing the Camera
1. Connect the camera cable.
2. Place the camera module in its slot on the computer.
3. Tighten the screw to secure the camera module to the computer.
4. Install the:
a) display bezel
b) battery
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56
3
System Setup
System Setup enables you to manage your computer hardware and specify BIOSlevel options. From the System Setup,
you can:
Change the NVRAM settings after you add or remove hardware
View the system hardware configuration
Enable or disable integrated devices
Set performance and power management thresholds
Manage your computer security
Boot Sequence
Boot Sequence allows you to bypass the System Setupdefined boot device order and boot directly to a specific device
(for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
Access System Setup by pressing <F2> key
Bring up the one-time boot menu by pressing <F12> key
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot-menu
options are:
Removable Drive (if available)
STXXXX Drive
NOTE: XXX denotes the SATA drive number.
Optical Drive
Diagnostics
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
Navigation Keys
The following table displays the system setup navigation keys.
NOTE: For most of the system setup options, changes that you make are recorded but do not take effect until you
restart the system.
Table 1. Navigation Keys
Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
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Keys Navigation
<Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a dropdown list, if applicable.
<Tab> Moves to the next focus area.
NOTE: For the standard graphics browser only.
<Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen
displays a message that prompts you to save any unsaved changes and restarts the system.
<F1> Displays the System Setup help file.
System Setup Options
NOTE: Depending on your computer and its installed devices, the items listed in this section may or may not
appear.
Table 2. General
Option Description
System Information This section lists the primary hardware
features of your computer.
System Information
Memory Information
Processor Information
Device Information
Battery Information Displays the charge status of the battery.
Boot Sequence Allows you to change the order in which the
computer attempts to find an operating
system. All the below options are enabled by
default.
UEFI: WDC WD7500BPKT-75PK4TO
(Default Setting)
You can also choose the Boot List option. The
options are:
Legacy
UEFI (Default Setting)
Advanced Boot Options When in UEFI boot mode, the Enable Legacy
Option ROMs option will allow legacy option
ROMs to load. This option is disabled by
default.
NOTE: Without this option, only UEFI
option ROMs will load. This option is
required for Legacy boot mode. This
option is not allowed if Secure Boot is
enabled.
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Option Description
Field Enable Legacy Option ROMs
Date/Time Allows you to set the date and time.
Table 3. System Configuration
Option Description
Integrated NIC Allows you to configure the integrated
network controller. The options are:
Enable UEFI Network Stack
Disabled
Enabled
Enabled w/PXE (Default Setting)
Parallel Port Allows you to define and set how the parallel
port on the docking station operates. You can
set the parallel port to:
Disabled
AT (Default Setting)
PS2
ECP
Serial Port Identifies and defines the serial port settings.
You can set the serial port to:
Disabled
COM1 (Default Setting)
COM2
COM3
COM4
NOTE: The operating system may allocate
resources even if the setting is disabled.
SATA Operation Allows you to configure the internal SATA
hard-drive controller. The options are:
Disabled
ATA
AHCI
RAID On (Default Setting)
NOTE: SATA is configured to support
RAID mode.
Drives Allows you to configure the SATA drives on
board. The options are:
SATA-0
SATA-1
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Option Description
SATA-2
SATA-3
SATA-4
SATA-5
Zero Power ODD
Default Setting: The highlighted devices are
enabled.
SMART Reporting This field controls if the hard drive errors for
the integrated drives are reported during
system startup. This technology is part of the
SMART (Self Monitoring Analysis and
Reporting Technology) specification. This
option is disabled by default.
Enable SMART Reporting
USB Configuration Allows you to define the USB configuration.
The options are:
Enable Boot Support
Enable USB 3.0 Controller
Enable External USB Port
Default Setting: All the options are enabled.
USB PowerShare Allows you to configure the behavior of the
USB PowerShare feature. The option is
disabled by default.
Enable USB PowerShare
Audio This field enables or disables the integrated
audio controller.
Enable Audio (Default Setting)
Keyboard Illumination This field lets you choose the operating mode
of the keyboard illumination feature.
Disabled (Default Setting)
Level is 25%
Level is 50%
Level is 75%
Level is 100%
Unobtrusive Mode When enabled, pressing Fn+B will turn Off all
light and sound emissions in the system. Press
Fn+B to resume normal operation. The option
is disabled by default.
Enable Unobtrusive Mode
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Option Description
Miscellaneous Devices Allows you enable or disable the various on
board devices. The options are:
Enable Fixed Bay
Enable Microphone
Enable ExpressCard
Enable eSATA Ports
Enable Camera
Enable Hard Drive Free Fall Protection
Enable Media Card
Disable Media Card
Default Setting: The highlighted devices are
enabled.
Table 4. Video
Option Description
LCD Brightness Allows you to set the panel brightness when the ambient sensor is Off.
Switchable Graphics This option enables or disables switchable graphics technologies such as NVIDIA
Optimus and AMD Power Express .
NOTE: It should only be enabled for Windows 7/8 32/64-bit or Ubuntu OS. This
feature is not applicable to other OS.
Enable Switchable Graphics
Enable dock Display Port through Integrated Graphics (Default Setting)
Table 5. Security
Option Description
Admin Password Allows you to set, change, or delete the administrator (admin) password.
NOTE: You must set the admin password before you set the system or hard
drive password.
NOTE: Successful password changes take effect immediately.
NOTE: Deleting the admin password automatically deletes the system
password and the hard drive password.
Default Setting: Not set
System Password Allows you to set, change or delete the system password.
Internal HDD-0 Password Allows you to set, change or delete the administrator password.
Strong Password Allows you to enforce the option to always set strong passwords.
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Option Description
Default Setting: Enable Strong Password is not selected.
Password Configuration You can define the length of your password. Min = 4 , Max = 32
Password Bypass Allows you to enable or disable the permission to bypass the System and the
Internal HDD password, when they are set. The options are:
Reboot bypass
Password Change Allows you to enable or disable permissions to set a System password and a Hard
Drive password when the admin password is set.
Default Setting: Allow Non-Admin Password Changes is not selected
Non-Admin Setup Changes Allows you to determine whether changes to setup option are permitted when an
administrator password is set. This option is disabled by default.
Allows Wireless Switch Changes
TPM Security This option lets you control whether the Trsuted Platform Module (TPM) in the
system is enabled and visible to the operating system. When disabled the BIOS
will not turn On the TPM During POST. The TPM will be non-functional and
invisible to the operating system. When enabled, the BIOS will turn On the TPM
during POST so that it can be used by the operating system. This option is
NOTE: Disabling this option does not change any settings you may have made
to the TPM, nor does it delete or change any information or keys you may
have stored there. It simply turns Off the TPM so that it cannot be used.
When you re-enable this option, the TPM will function exactly as it did before
it was disabled.
NOTE: Changes to this option take effect immediately.
TPM Security
Computrace Allows you to activate or disable the optional Computrace software The options
are:
Deactivate (Default Setting)
Disable
Activate
NOTE: The Activate and Disable options will permanently activate or disable
the feature and no further changes will be allowed
CPU XD Support Allows you to enable the Execute Disable mode of the processor.
Default Setting: Enable CPU XD Support
OROM Keyboard Access Allows you to set access to enter the Option ROM Configuration screens using
hotkeys during boot process. The options are:
Enable (Default Setting)
One Time Enable
Disable
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Option Description
Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password
is set.
Default Setting: Disabled
Table 6. Secure Boot
Option Description
Secure Boot Enable This option enables or disables the Secure
Boot feature.
Enabled
Expert Key Management Expert key Management allows the PK, KEK,
db, and dbx security key databases to be
manipulated.
Expert Key Management
Enable Custom Mode -
Disabled by default
Custom Mode Key Management
PK (Default Setting)
KEK
Db
Dbx
Table 7. Performance
Option Description
Multi Core Support This field specifies whether the process will
have one or all cores enabled. The
performance of some applications will
improve with the additional cores. This option
is enabled by default. Allows you to enable or
disable multi-core support for the processor.
The options are:
All (Default Setting)
1
2
Intel SpeedStep Allows you to enable or disable the Intel
SpeedStep feature.
Default Setting: Enable Intel SpeedStep
C States Control Allows you to enable or disable the additional
processor sleep states. Allows you to enable
or disable the additional processor sleep
states.
Default Setting: C states.
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Option Description
Limit CPUID This field limits the maximum value the
processor Standard CPUID Function will
support. Some operating systems will not
complete installation when the maximum
CPUID Function supported is greater than 3.
This option is disabled by default.
Enable CPUID Limit
Intel TurboBoost Allows you to enable or disable the Intel
TurboBoost mode of the processor.
Default Setting: Enable Intel TurboBoost
Hyper-Thread Control Allows you to enable or disable the
HyperThreading in the processor.
Default Setting: Enabled
Rapid Start Technology Allows you to set the Rapid Start Technology
feature. This feature is enabled by default. You
can define the Rapid Start timer value.
Table 8. Power Management
Option Description
AC Behavior Allows the computer to power-uon automatically, when AC adapter is plugged. The
option is disabled.
Wake on AC
Auto On Time Allows you to set the time at which the computer must turn on automatically. The
options are:
Every Day
Weekdays
Select Days
Deep Sleep Control Controls where Deep Sleep is enabled. The options are:
Enabled in S5 only
Enabled in S4 and S5
USB Wake Support Allows you to enable the USB devices to wake the computer from standby mode.
The option is disabled
Enable USB Wake Support
Wireless Radio Control Allows you to control the WLAN and WWAN radio. The options are:
Control WLAN radio
Control WWAN radio
Default Setting: both the options are disabled.
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Option Description
Wake on LAN/WLAN This option allows the computer to power up from the off state when triggered by a
special LAN signal. Wake-up from the Standby state is unaffected by this setting
and must be enabled in the operating system. This feature only works when the
computer is connected to AC power supply.
Disabled - Does not allow the system to power on by special LAN signals
when it receives a wake-up signal from the LAN or wireless LAN. (Default
Setting)
LAN or WLAN - Allows the system to be powered on by special LAN
signals or WLAN signals.
LAN Only - Allows the system to be powered on by special LAN signals.
LAN with PXE Boot - A wakeup packet sent to the system in either the S4
or S5 state will cause the system to wake-up and immediately boot to PXE.
WLAN Only - Allows the system to be powered on by special WLAN
signals.
Block Sleep Allows you to block the computer from entering into the sleep state. This option is
Block Sleep (S3)
Peak Shift Peak Shift can be used to minimize AC consumption during peak power times of
day. For each weekday listed, set a start and end time to run in Peak Shift mode.
During these times the system will run from the battery even if the AC is attached
as long as the battery stays above the threshold specified in the Battery Threshold
field. After the end time specified the system will run from AC if attached but will
not charge the battery. The system will again function normally using AC and
recharging the battery after the Charge Start time is specified. This option is
Enable Peak Shift
Advanced Battery Charge
Configuration
This places all batteries in the system in Advanced Battery Charging Mode to
maximize battery health. In Advanced Charging Mode the system will use standard
charging algorithm and other techniques during non-work hours to maximize
battery health. During work hours express charge is used so that the battery will be
charged faster and therefore ready to use again sooner. For each weekday, specify
the time of day in which the system will be most heavily used. Setting the Work
Period to 0 means the system will only be lightly used that day. This option is
Enable Advanced Battery Charge Mode
Primary Battery Configuration Allows you to define how to use the battery charge, when AC is plugged in. The
options are:
Adaptive
Standard Charge
Express Charge
Primarily AC use
Custom Charge - You can set the percentage to which the battery must
charge .
Battery Slice Configuration Allows you to define the how to charge the battery. The options are:
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Option Description
Standard Charge
Express Charge (Default Setting)
Module Bay Battery Charge
Configuration
Standard Fully charges your battery at a standard rate
Express Charge - The battery may be charged over a shorter period of time
using Dells fast charging technology.
NOTE: Battery settings may not be available for all battery types. In order to
enable this option dvanced Battery Charge Mode must be disabled.
Table 9. POST Behavior
Option Description
Adapter Warnings Allows you to activate the adapter warning messages when certain power
adapters are used.
Enable Adapter Warnings (Default Setting)
Mouse/Touchpad Allows you to define how the computer handles the mouse and touchpad input. The
options are:
Serial Mouse
PS2 Mouse
Touchpad/PS-2 Mouse (Default Setting)
Numlock Enable Specifies if the NumLock function can be enabled when the computer boots. This
option is enabled by default.
Enable Numlock
Fn Key Emulation Allows you to match the <Scroll Lock> key feature of PS-2 keyboard with the <Fn>
key feature in an internal keyboard. The option is enabled by default.
Enable Fn Key Emulation
MEBx Hotkey This option specifies whether the MEBx Hotkey function should be enabled when
the system boots.
Enable MEBx Hotkey (Default Setting)
Fastboot This option can speed up the boot process by bypassing some compatibility steps.
Minimal Reduces boot time by skipping certain hardware and
configuration initialization during boot.
Thorough Performs complete hardware and configuration initialization
during boot. (Default Setting)
Auto Allows the BIOS to decide configuration initialization performed
during the boot.
Extend BIOS POST Time This option creates an additional pre-boot delay. This allows the user to see POST
status messages.
0 seconds (Default Setting)
5 seconds
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Option Description
10 seconds
Table 10. Virtualization Support
Option Description
Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the
additional hardware capabilities provided by Intel Virtualization technology.
Enable Intel Virtualization Technology (Default Setting)
VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional
hardware capabilities provided by Intel Virtualization technology for direct I/O.
Enable Intel Virtualization Technology for Direct I/O (Default Setting)
Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can
utilize the additional hardware capabilities provided by Intel Trusted Execution
Technology. The TPM Virtualization Technology, and Virtualization Technology for
Direct I/O must be enabled to use this feature. This option is disabled by default.
Trusted execution
Table 11. Wireless
Option Description
Wireless Switch Allows you to determine which wireless device can be controlled by the wireless
switch. The options are:
WWAN
WLAN
WiGig
Bluetooth
All options are enabled by default.
Wireless Device Enable Allows you to enable or disable the wireless devices. The options are:
WWAN
WLAN/WiGig
Bluetooth
All options are enabled by default.
Table 12. Maintenance
Option Description
Service Tag Displays the service tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This
option is not set by default.
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Table 13. System Logs
Option Description
BIOS events Displays the system event log and allows you to clear the log.
Thermal Events Displays the thermal event logs and allows you clear the thermal event log.
Power Events Displays the power event logs and allows you clear the power event log.
Updating the BIOS
It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For
laptops, ensure that your computer battery is fully charged and connected to a power outlet.
1. Restart the computer.
2. Go to dell.com/support.
3. If you have your computer's Service Tag or Express Service Code:
NOTE: To locate the Service Tag, click Where is my Service Tag?
NOTE: If you cannot find your Service Tag, click Detect Service Tag. Proceed with the instructions on screen.
4. Enter the Service Tag or Express Service Code and click Submit.
5. If you are unable to locate or find the Service Tag, click the Product Category of your computer.
6. Choose the Product Type from the list.
7. Select your computer model and the Product Support page of your computer appears.
8. Click Drivers & Downloads.
9. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.
10. Identify the latest BIOS file and click Download File.
11. Select your preferred download method in the Please select your download method below window; click Download
File.
The File Download window appears.
12. Click Save to save the file on your computer.
13. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
System and Setup Password
You can create a system password and a setup password to secure your computer.
Password Type Description
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the BIOS settings of your
computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.
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Assigning a System Password and Setup Password
You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup
Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System
Password.
NOTE: If the password jumper is disabled, the existing System Password and Setup Password is deleted and you
need not provide the system password to log on to the computer.
To enter a system setup, press <F2> immediately after a power-on or reboot.
1. In the System BIOS or System Setup screen, select System Security and press <Enter>.
The System Security screen appears.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password , enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
A password can have up to 32 characters.
The password can contain the numbers 0 through 9.
Only lower case letters are valid, upper case letters are not allowed.
Only the following special characters are allowed: space, (), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
Re-enter the system password when prompted.
4. Type the system password that you entered earlier and click OK.
5. Select Setup Password, type your system password and press <Enter> or <Tab>.
A message prompts you to re-type the setup password.
6. Type the setup password that you entered earlier and click OK.
7. Press <Esc> and a message prompts you to save the changes.
8. Press <Y> to save the changes.
The computer reboots.
Deleting or Changing an Existing System and/or Setup Password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing
System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password
Status is Locked.
To enter the System Setup, press <F2> immediately after a power-on or reboot.
1. In the System BIOS or System Setup screen, select System Security and press <Enter>.
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.
4. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you
delete the System and/or Setup password, confirm the deletion when promoted.
5. Press <Esc> and a message prompts you to save the changes.
6. Press <Y> to save the changes and exit from the System Setup.
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The computer reboots.
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4
Diagnostics
If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical
assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional
equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the
diagnostics results to help you solve the problem.
Enhanced Pre-Boot System Assessment (ePSA) Diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is
embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of
options for particular devices or device groups allowing you to:
Run tests automatically or in an interactive mode
Repeat tests
Display or save test results
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
View status messages that inform you if tests are completed successfully
View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may
cause invalid results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the
computer terminal when the diagnostic tests are performed.
1. Power-on the computer.
2. As the computer boots, press the <F12> key as the Dell logo appears.
3. On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The
diagnostics starts running the tests on all the detected devices.
4. If you wish to run a diagnostic test on a specific device, press <Esc> and click Yes to stop the diagnostic test.
5. Select the device from the left pane and click Run Tests.
6. If there are any issues, error codes are displayed.
Note the error code and contact Dell.
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5
Troubleshooting Your Computer
You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the
operation of the computer.
Device Status Lights
Table 14. Device Status Lights
Turns on when you turn on the computer and blinks when the computer is in a power management mode.
Turns on when the computer reads or writes data.
Turns on steadily or blinks to indicate battery charge status.
Turns on when wireless networking is enabled.
The device status LEDs are usually located either on the top or left side of the keyboard. They are used to display the
storage, battery and wireless devices connectivity and activity. Apart from that they can be useful as a diagnostic tool
when there's a possible failure to the system.
The following table lists how to read the LED codes when possible errors occur.
Table 15. LED Lights
Storage LED Power LED Wireless LED Fault Description
Blinking Solid Solid A possible processor failure has occurred.
Solid Blinking Solid The memory modules are detected but has encountered an
error.
Blinking Blinking Blinking A system board failure has occurred.
Blinking Blinking Solid A possible graphics card/video failure has occurred.
Blinking Blinking Off System failed on hard drive initialization OR System failed in
Option ROM initialization.
Blinking Off Blinking The USB controller encountered a problem during
initialization.
Solid Blinking Blinking No memory modules are installed/detected.
Blinking Solid Blinking The display encountered a problem during initialization.
Off Blinking Blinking The modem is preventing the system from completing POST.
Off Blinking Off Memory failed to initialize or memory is unsupported.
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Battery Status Lights
If the computer is connected to an electrical outlet, the battery light operates as follows:
Alternately
blinking amber
light and white
light
An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop.
Alternately
blinking amber
light with steady
white light
Temporary battery failure with AC adapter present.
Constantly
blinking amber
light
Fatal battery failure with AC adapter present.
Light off Battery in full charge mode with AC adapter present.
White light on Battery in charge mode with AC adapter present.
Technical Specification
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start
(Start icon) Help and Support, and then select the option to view information about your computer.
Table 16. System Information
Feature Specification
System Chipset Mobile Intel 8 Series Chipset
DMA Channels Enhanced DMA Controller
Two cascaded 8237 DMA controllers
Supports LPC DMA
Interrupt Levels Interrupt Controller
Supports up to eight legacy interrupt pins
Supports PCI 2.3 Message Signaled
Interrupts
Two cascaded 8259 with 15 interrupts
Integrated IO APIC capability with 24 interrupts
Supports Processor System Bus interrupt delivery
BIOS Chip (NVRAM) 96 Mb (12 MB)
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Table 17. Processor
Processor type
Intel Core i5 and i7 Dual Core
Intel Core i7 Quad Extreme
Intel Core i7 Quad Core
L1 cache Up to 32 KB cache depending on processor type
L2 cache Up to 256 KB cache depending on processor type
L3 cache Up to 8 MB cache depending on processor type
Table 18. Memory
Type DDR3L
Speed 1600 MHz and 1866 MHz
Connectors 4 SoDIMM Sockets
Intel Core i5 and i7 Dual processors two DIMM slots
Intel Core i7 Quad Core and i7 Quad Extreme processors
four DIMM slots
Capacity 1 GB, 2 GB, 4 GB, and 8 GB
Minimum Memory 2 GB
Maximum memory
Intel Core i5 and i7 Dual processors 16 GB
Intel Core i7 Quad Core and i7 Quad Extreme processors 32
GB
Table 19. Video
Type
M4800 MXM type-A add-in card
M6800 MXM type-B add-in card
Data bus PCIE x16, Gen3
Video controller and memory:
M4800
AMD FirePro M5100, 2GB GDDR5 VRAM
NVIDIA Quadro K1100M, 2GB GDDR5 VRAM
NVIDIA Quadro K2100M, 2GB GDDR5 VRAM
M6800
AMD FirePro M6100, 2GB GDDR5 VRAM
Nvidia Quadro K3100M, 4GB GDDR5 VRAM
75
Table 20. Audio
Integrated dual-channel High-Definition audio
Table 21. Communication
Network adapter network interface card capable of 10/100/1000 Mb/s communication
Wireless
internal wireless local area network (WLAN)
internal wireless wide area network (WWAN)
bluetooth wireless support
WiGig support
Table 22. Expansion Bus
Bus Type PCI 2.3, PCI Express 1.0 and 2.0, SATA 1.0A ,2.0 and 3.0, USB 2.0 and 3.0
Bus Width PCIe X16
BIOS Chip (NVRAM) 96 Mb (12 MB)
Table 23. Ports and Connectors
Audio two connectors for line-out and line-in/microphone
Network Adapter one RJ45 connector
USB 2.0 four
USB 3.0 four
eSATA\USB 2.0 one
Video 15-pin VGA connector, 19-pin HDMI connector, 20-pin DisplayPort
connector
Memory card reader SD 4.0
Docking port one
Micro Subscriber Identity Module (Micro
SIM) port
one
ExpressCard one
Smart card (optional) one
76
Table 24. Display
Feature M4800 M6800
Type
HD (1366 X 768)
FHD (1920 X 1080)
QHD+( 3200 X1800)
HD+ (1600 X 900)
FHD (1920 X 1080)
Size 15.6 inches 17.3 inches
Dimensions:
Height 210 mm (8.26 inches) 270.60 mm (10.65 inches)
Width 359.80 mm (14.16 inches) 416.70 mm (16.40 inches)
Diagonal 396.24 mm (15.60 inches) 439.42 mm (17.3 inches)
Active area (X/Y)
HD (344.23 mm X 193.54
mm)
FHD (344.16 X 193.59
mm)
QHD+ ( 345.6 X 194.4
mm)
HD+ (382.08 mm X 214.92
mm)
FHD (381.89 mm X 214.81
mm)
Maximum resolution 1920 X 1080 pixels
HD (1366 X 768)
FHD (1920 X 1080)
QHD+( 3200 X1800)
1920 X 1080 pixels
Maximum Brightness
HD (220 nits)
FHD (300 nits)
QHD+ ( 400nits)
HD+ (220 nits)
FHD (300 nits)
Operating angle 0 (closed) to 135
Refresh rate 60 Hz
Minimum viewing angles:
Horizontal/Vertical
HD (40/40/10/30)
FHD (60/60/50/50)
QHD+ ( 80/80/80/80)
Table 25. Keyboard
Number of keys
United States: 86 keys
United Kingdom: 87 keys
Brazil: 87 keys
77
Japan: 90 keys
Layout QWERTY/AZERTY/Kanji
Table 26. Touchpad
Active Area:
X-axis 80.00 mm
Y-axis 40.50 mm
Table 27. Camera
Type CMOS Sensor
Still Resolution 1280 x 720 Pixels ( Maximum )
Video Resolution 1280 x 720 Pixels @ 30 Frame Per Seconds ( Maximum )
Diagonal 74 degrees
Table 28. Storage
Storage:
Storage Interface
SATA 1 (1.5 Gb/s)
SATA 2 (3.0 Gb/s)
SATA 3 (6 Gb/s)
Drives configurations:
M4800 one internal 2.5 inch SATA HDD/SSD (SATA3) + one mSATA SSD (SATA2)
M6800 two internal 2.5 inch SATA HDD/SSD (SATA3) + one mSATA SSD (SATA2)
Size 1 TB 5400 rpm, 320/500/750 GB 7200 rpm, 320GB 7200 rpm SED FIPS;
128/256/512 GB SATA 3 SSD, 256 GB SATA 3 SSD
NOTE: The size of the hard drive is bound to change. For more
information, see dell.com.
Optical Drive:
Interface
SATA 1 (1.5 Gb/s)
SATA 2 (3.0 Gb/s)
Configuration supports ODD modules and Air Bay with SATA HDD option
78
Table 29. Battery
Type lithium ion
Dimensions (6-cell / 9-cell / 9-cell long cycle life (LCL)):
Depth 82.60 mm (3.25 inches)
Height 190.65 mm (7.50 inches)
Width 20 mm (0.78 inches)
Weight
6-cell - 345 g (0.76 lb) (only M4800)
9-cell /9-cell LCL - 535 g (1.18 lb)
Voltage 11.10 V
Temperature range:
Operating
Charge : 0 C to 50 C (32 F to 158 F)
Discharge: 0 C to 70 C (32 F to 122 F)
Non-operating -20 C to 65 C (4 F to 149 F)
Coin-cell battery 3 V CR2032 lithium ion cell
Table 30. AC Adapter
Feature M4800 M6800
Input voltage 90 VAC to 264 VAC 90 VAC to 264 VAC
Input current (maximum) 2.50 A 3.50 A
Input frequency 50 Hz to 60 Hz 50 Hz to 60 Hz
Output power 180 W 240 W
Output current 9.23 A 12.30 A
Rated output voltage 19.50 VDC 19.50 VDC
Dimensions: 180 W 240 W
Height 30 mm (1.18 inches) 25.40 mm (1 inch)
Width 155 mm (6.10 inches) 200 mm (7.87 inches)
Depth 76 mm (2.99 inches) 100 mm (3.93 inches)
Temperature range:
Operating 0 C to 40 C (32 F to 104 F)
Non Operating 40 C to 65 C (40 F to 149 F)
79
Table 31. Contactless Smart Card
Supported Smart Cards and
Technologies
ISO14443A 160 kbps, 212 kbps, 424 kbps, and 848 kbps
ISO14443B 160 kbps, 212 kbps, 424 kbps, and 848 kbps
ISO15693
HID iClass
FIPS201
NXP Desfire
Table 32. Physical Dimension
Physical M4800 M6800
Height:
Touch
Front: 36.1 mm (1.42
inches)
Back: 40.2 mm (1.58
inches)
Non-touch
Front: 32.9 mm (1.29
inches)
Back: 36.7 mm (1.44
inches)
Front: 33.1 mm (1.30
inches)
Back: 37.2 mm (1.46
inches)
Width 376 mm (14.80 inches) 416.70 mm (16.40 inches)
Depth 256 mm (10.07 inches) 270.60 mm (10.65 inches)
Weight (Minimum) 2.89 kg (6.38 lb) 3.58 kg (7.89 lb)
Table 33. Environmental
Temperature range:
Operating 0 C to 40C (32 F to 104F)
Storage 40 C to 65 C (40 F to 149 F)
Relative humidity (maximum):
Operating 10 % to 90 % (non-condensing)
Storage 5 % to 95 % (non-condensing)
Maximum vibration:
Operating 0.66 GRMS, 2 Hz - 600 Hz
Storage 1.3 GRMS, 2 Hz - 600 Hz
Maximum shock:
Operating 140 G, 2 ms
80
Non-operating 163 G, 2 ms
Altitude:
Storage 0 m to 10668 m (0 ft to 35,000 ft)
Airborne contaminant level G1 or lower as defined by ANSI/ISA-S71.04-1985
81
82
6
Contacting Dell
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and
product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer
service issues:
1. Visit dell.com/support
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4. Select the appropriate service or support link based on your need.
83

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Precision m4800 Workstation Owner&#39;s Manual en Us

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Dell Precision Mobile Workstation M4800

, the DELL logo, Dell Precision

, and Wi-Fi Catcher

are trademarks of Dell Inc. Intel

are registered trademarks or trademarks of Intel Corporation in the U.S. and

is a registered trademark and AMD Opteron

, and ATI FirePro

are trademarks of Advanced Micro Devices, Inc. Microsoft

, the Windows Vista start button, and Office Outlook

are either trademarks or registered trademarks of

is a trademark owned by the Blu-ray

word mark is a registered trademark

You might also like

Precision m4800 Workstation Owner's Manual en Us

Precision m4800 Workstation Owner's Manual en Us