B.

Chella Pandian

Old No: 13-A, New No: 27

Phone No: 91-044-28442223.

Venkatachala Chetty Street,

Mobile: 91-9841693611.

Triplicane, Chennai 600005,

E-Mail: chella_mca_2006@yahoo.co.in

India.

__________________________________________________________________________
CERTIFICATION
SAP ABAP CERTIFIED PROFESSIONAL FROM SIEMENS.
PROFESSIONAL SUMMARY

Having 3 years of experience in SAP CRM.

Currently working as an Associate consultant (SAP CRM Technical) with HCL (AXON)
Technologies.

Involved in 2 CRM Implementation and 1 post implementation support.

Knowledge in End to end process of Service Module in CRM and EIC (Employee
interaction centre).

Also performed Team leader role in some projects.

Also provided support for FI, MM, SD, CS modules and BI 7.0

Strong Debugging skills and problem solving skills in SAP ABAP.

Good at preparing Technical Specifications from Functional Specifications and doing

Specification analysis with functional Specialists.

Expertise in analysing the business process and provide critical inputs to functional for
the automation in SAP.

PROFESSIONAL SYNOPSIS
Working in HCL (AXON) Technologies as Associate consultant since Jan10

Roles and Responsibilities:

SAP CRM Technical consultant. Part of the CRM team responsible for implementing EIC for
our client Royal Mail group (UK).
Worked with TVS Electronics (Servicetec) Ltd as Executive IT from July07-Jan10

Roles and Responsibilities:

SAP CRM Technical consultant and Team lead responsible for CRM (Service module)
implementation and Post implementation support. Nokia L4 Implementation and in house
development support for FI, SD, MM, CS and BI 7.0 modules.
Worked with Syncfusion Software Pvt Ltd as Software Developer from Aug-Nov06

Roles and Responsibilities:

Software Developer in .NET Environment. Provided support and developed tools for our
.NET utility products.

PROJECT UNDERTAKEN
Company: HCL (AXON) Technologies.
1. Project title : Royal mail group (UK) - CRM Implementation
Part of SAP CRM 7.0 (Employee integration centre) implementation team.
1. Prepared Technical specifications for many CRM Objects.
2. Extensively worked in CRM Action BADI s.
3. Written many generic CRM function modules to create service tickets and follow
up documents.
4. Worked on transaction launcher.
5. Worked in Web UI Objects.
6. Worked on BSP applications.

Company: TVS-E Servicetec Ltd.

1. Project title: SAP CRM Implementation and Post implementation support
Involved with the CRM implementation team (TCS) for understanding CRM process.
Constant

Knowledge

transfer

was

given

by

the

(TCS)

technical

team

during

implementation.
1. Implemented CRM service module for more than 5 Mobile brands like (Haier,
Huawei, Sony, Motorola, and HTC).
2. Implemented more than 20 BADIs to achieve the business logic.
3. Major work involved in warranty determination BADIs.
4. Configured Dual Sim model for Hiaer Brand.
5. Modified Web UI interface.
6. Debugged Middleware BDOC.
7. Implemented BDC for creating Bulk Service orders.
8. Worked with BI team in Data extraction from CRM.
9. Full end to end Implementation of HTC configuration.
10. Implemented Call validation using Web service for Huawei to validate correct
IMEI and Serial No.
2. Project title: Nokia L4 (Implemented a .Net front-end system for Nokia)
Team lead for Nokia L4 front end project. A .Net system was built and connected with
SAP ECC server to update and read service orders and other master data.
1. Designed the entire architecture for the project.
2. SAP and .Net is connected using Microsoft .Net connector.
3. The data where updated online not as a batch upload.
4. Created BDC and incorporated into function modules with RFC enabled.
5. Created function routines with RFC enabled to read data from SAP to front end
server.
6. Created 20 RFC Function modules and categorized under BAPIs.

7. Generated test scenario for the developed BAPIs.

3. Project title: BI 7.0
Monitoring BI server and troubleshooting with the help of TCS BI Consultant. Also
designed BI Quires.
1. Modified BI Quires according to our business requirements.
2. Daily monitoring process chain and Scheduled process chain manually when
error occur.
4. Project title: SAP Upgradation (SAP 4.7 to SAP ECC 6.0)
Complete Upgradation of SAP System from version R/3 4.7 Enterprise Edition to
Net Weaver ECC 6.0.
Technical Upgradation:
1. Identifying the List of Existing ABAP objects from Production Server.
2. Training on Technical Upgradation for each ABAP Object.
3. Prioritizing the Phases for release of objects according to business criticality
based on last 3 month usage.
4. Preparing the time schedule by analysing the time required for each single
object change and document.
5. Done extended syntax check for every program and reduced obsolete
statements (Message specially).
6. Releasing the object for Functional testing followed by the key user testing.
7. Preparing the Request Numbers for release into Production environment once
all testing process through.

ATTAINMENTS
Awarded for SAP Migration from R/3 4.7 Enterprise Edition to Net Weaver ECC by TVS-E Ltd

ACADEMIC CERDENTIALS / COURSE

Master of Computer Applications (MCA) from Madras University.

PERSONAL DETAILS
Name
Date of Birth
Sex
Nationality
Marital Status
Languages Known

:
:
:
:
:
:

B. Chella Pandian
05-11-1982
Male
Indian
Single
Tamil, English.

DECLARATION
I declare that the Information and facts stated herein above are true and correct
to the best of my knowledge.
Date:

Yours Sincerely,

Place: Chennai

(B. Chella pandian)