Brittany LaChance

1216 Cherry St * Warrensburg, MO 64093 * Phone: (660) 624-1754 * brittanylachance@gmail.com

LinkedIn: http://www.linkedin.com/in/brittanylachance/


Skills
Technical
Public Speaker
Team Builder
Records Management

Professional
Customer focused
Problem Solver
Policy Implementation

Personal
Loyal
Quick Learner
Motivated
Software
Microsoft Office
QuickBooks
CMMS
GFMS
Lotus Notes
Volunteer
Adopt-A-Highway
Adopt-A-Family
PTO
Education
Ashford University
MBA Human Resource
Management
Completion: 2016

Ashford University
BA Business
Leadership
Completion: 2013

State Fair
Community College
AA General Studies
Completion: 2009

Experience

Family Assistance Center Specialist
FEB 2011 to Present | HRCI (MPSC) | SEDALIA, MO
! Provide assistance to Military Members and their Families in preparing for and
coping with all aspects of military lifestyle, mobilization, and transition. To
include Emergency Management duties.
! Assisted clients with resume writing, job searching, as well as preparing for
an interview.
! Serve as the liaison between the Chain of Command and the Chain of concern
to assist Service Member and Family Members with all areas of concern.
! Serve as the Case Manager for over fourteen units in my area.
! Implemented support process to assure clients were able to effectively access
resources regarding pay/financial, military benefits, legal issues, and other
related issues.
! Social Media Manger for Facebook support pages (4)
! Achieved a strong Community and Social Media presence and developed
concepts with viral potential.
! Assisted in maintaining the Office Calendar meetings, time off, events..etc.
! Improved office efficiency by creating and implementing several data tracking
documents to include implementing additional time-saving measures.

Office Assistant
JAN 2010 to FEB 2011 | GOODMAN BAKER INSURANCE | Warrensburg, MO
! Arranged meetings and conferences, scheduled interviews and appointments
and performed other duties related to maintaining one or more individual
schedules
! Accepted, screened and routed telephone calls. Resolved routine and non-
routine administrative problems and answered inquiries. Greeted and directed
visitors, as appropriate, concerning activities and operations of department
! Created, processed and distributed monthly and quarterly invoices
! Received, processed and submitted policy premiums and daily revenue

System Records Technician
AUG 2008 to DEC 2009 | MISSOURI AMERICAN WATER | Warrensburg, MO
! Created and implemented CCMS (Computerized Maintenance Management
System) for the district
! Inputted and maintained data information for hydrants, valves, pipes and wells
for the district into CMMS.
! Performed filing, typing, word processing, data processing and retrieval duties

Previous experience includes administrative assignments for Missouri Farm Bureau
Insurance (2007 to 2008), and Amys Loving Care (2007) both based in Warrensburg, MO.