Jason Clarke

28/09/1984
2 Morcom Road
Dunstable
Bedfordshire LU5 4EF
Tel: 01582 527992 Mobile: 07792187024
Email: jason--clarke@hotmail.com

October 2009 – Present Mind: Luton & Beds, Voluntary Support Worker &
Mentor
• Used a clear and concise open and closed
questioning method to aid service users when
exploring their thoughts and feelings.
• Used active listening to ensure service users felt
supported.
• Developed trust and a rapport by adhering to the
confidentiality agreement to further develop
confidence and independence.
• Completed training and admin paperwork as
required by the organisation.
June 2009 – Present Greene King Pubs, Barperson. The Highwayman and
Ewe & Lamb, Dunstable.
• Conducted admin paperwork and computer tasks
using Word and a payroll computer system.
• Regular customer interaction and rapport
development.
• Dealt with customer complaints calmly, tactfully
and on individual initiative.
September 2008 – April 2009 CHAPTER, Chester (Voluntary Support Worker,
Mentor, Steering group Committee Member &
Journalist)
• Empathic sensitive and confident support of mental
health problem sufferers during solo and group
tasks.
• Admin paperwork to ensure updated charity records
• Developed ideas within the charity’s quarterly
steering group
• Article writing, photography and journalistic
interviewing
May 2005 – September 2007 Waiter, Graziano’s Restaurant, Dunstable
• Ensured customer satisfaction by being friendly,
efficient and knowledgeable about food, wine,
beers and spirits
• Successfully worked as part of a team while also
taking initiative and working independently
June 2008 – September 2008 HAQ Publishing, telesales executive
• Clearly and confidently explained advantages of
only advertising.
May 2001 – September 2005 Various people and telephone orientated positions
including call centres, retail and bar
Education and qualifications
2009.2013 Psychology BSc
Open University (Home study)

2006-2009 BA (Hons) Journalism: 2:1

University of Chester

2005.2006 Access to Higher Education: Degree Studies (equal to A-levels)

Dunstable College

1998.2001 Northfield’s Upper School, Dunstable

GCSE: English Language C English Literature C
History C Physical Education C
Mathematics C Science
Graphic Design Business Studies

Skills and Achievements

• Communication: Capable of excellent written and spoken English that has

expanded studying a degree in journalism and psychology, while continually
honed during a vast array of people facing and verbally interactive work
experience gained over 8 years.

• Independent and critical thinking: Studying and work experience has

developed my critical evaluation of material, people’s statements and situations.
This has created a high aptitude for independent thinking and initiative.

• Computing and IT: Competent using Microsoft Word, Excel, PowerPoint,

Quark Express, InDesign and Dreamweaver.

Additional qualifications: Full driving licence

Referees
Karen Palmer Sue Sullivan
Greene King, Ewe & Lamb Volunteer Coordinator
140 Luton Road CHAPTER
Dunstable Queens House
LU5 4LE Queens Road
01582664654 Chester
07931577276 CH1 3BQ
01244 344409