TABLE OF CONTENTS

CHAPTER 1
INTRODUCTION OF COMPANY AND MIS....................................................................2
DATA.........................................................................................................................................2
INFORMATION......................................................................................................................2
PURPOSE OF INFORMATION SYSTEM FOR PARAMOUNT LIFE VISION
COMPANY...............................................................................................................................3
TYPES OF SYSTEM USED BY PARAMOUNT LIFE VISION COMPANY.................4
CHAPTER 2
IMPORTANCE OF INFORMATION SHARING WITHIN PARAMOUNT LIFE
VISION COMPANY................................................................................................................5
ORGANISATION....................................................................................................................5
DECISION MADE IN PARAMOUNT LIFE VISION COMPANY..................................6
DECISIONS AND PROCESS................................................................................................6
SAFE INFORMATION SYTEM MANAGEMENT BY PARAMOUNT LIFE VISION
COMPANY...............................................................................................................................7
SECURITY...............................................................................................................................7
ETHICAL CONSIDERATION FOLLOWED BY THIS COMPANY...............................7
LEGAL THREATS AND MIS...............................................................................................8
KNOWLEDGE MANAGEMENT.........................................................................................8
CHAPTER 3
STRATEGIC INFORMATION MANAGEMENT AND DECISION MAKING..............8
Strategic information system...................................................................................................8
Competitive information system.............................................................................................8
STRUCTURED DECISION AND UNSTRUCTURED DECISIONS............................10
CHAPTER 4
MANAGEMENT INFORMATION SYSTEM IN AN ORGANISATION WITH MANY
OUTSIDE EXAMPLES........................................................................................................11
CONCLUSION.......................................................................................................................12
REFERENCES.......................................................................................................................13
BIBLOGRAPHY....................................................................................................................13


Data within
meaningful and
useful form
CHAPTER 1
INTRODUCTION OF COMPANY AND MIS
Paramount Life Vision Company is a networking business company which is established in
2001. Its main office is in Kathmandu of Nepal and 24 branches all over the country. This
networking company collects fund from many local people and uses for infrastructure
development as well as production and distribution of goods. It has made investment in
housing, hydro- power, local health service and education. Even this company provides loan
as like that of bank but in a minimum interest rate. To put overall information of this
company, it has used many categories of systems with collection and implementation of
different software. The technological configuration is well maintained and used properly.
Management information system is a process of managing the essential or useful information
which helps for collect, process, store and use as per need that support for decision making,
planning, co-ordination and controlling. It can be defined as technically as a part of
interrelated components that collects (or retrieves), process, store and distribute information
to support decision making, co-ordination and control in an organisation, (Laudon and
Laudon, 2010). It helps to combine, link, join and help to produce meaningful information
through collection of various data. It also helps to interlink and interrelate with sub
components.
DATA
It is a raw facts, figures, and numbers, symbol which represents events or physical
environment that supports to produce the meaningful information, (Laudon and Laudon,
2010). For example, the total numbers of states in America.
INFORMATION
It is data which is meaningful and useful that represents certain criteria or circumstances and
does give some sense which can be easily understood and exist who use to make decisions.





The perfect information system try to show positive effects in any organisation through
reducing operating cost, increasing investment with certainty, developing business network
and relationship, provide excellent customer service and satisfaction, making business digital
enabling and mediating, maintaining accuracy, reliability, integrity and agility for
organisation to perform well in the world of information age. It combines, link and measure
the importance of data and information in business. Today information system are so useful

INFORMATION
SYSTEM
DATA INFOR
MATIO
N
Facts
Figures
Symbols
Objects
Events
numbers



for each and every business like bank, government offices, colleges, universities, road
system, hospitals, schools, insurance companies, navigations, wars and satellites. It tries to
create meaning in terms of system establishment, timeliness, operational excellence, new
product development, customers and suppliers intimacy, improve decision making, survival
and competitive advantage. Figure: How management system work: (Laudon and Laudon,
2010)



The attributes of management information system are:-
1. Timeliness: It helps to focus and measure the category of data and information which
should be meaning and useful as per time. It helps to explain the real time system.
2. Accuracy: It does measures and compares the data with the actual event happening to find
out its real worthiness.
3. Cost effectiveness: It helps for cost cutting and competitive advantage through obtaining of
meaningful information to use and compare with next organisation and competitors.
4. Reliability: The meaningful or real abstracted data or information should show worthy
value to the business for right decision making.
5. Usability: It should produce the right information which can be used for real functioning
by reducing data redundancy. (Post and Anderson, 2006)
Information system means Computer based system which help to collect categorise, link,
hybrid, standardise, reduce data redundancy and increase functioning of information through
achievement of operational excellence in a business. It shows intimacy, integrity, agility,
scalability, sustainability and security of information by link to provide the meaning as a
system. (Rai and Sharma, 2008)
PURPOSE OF INFORMATION SYSTEM FOR PARAMOUNT LIFE VISION
COMPANY
Helps to avoid data redundancy for better decision making
Establish network and relation with database
Increase business functioning and achievement of operational excellence
Helps to organise data and DBMS
Reduction of business failure and risk
Show integrity and easy way to perform task
Value creation and value analysis with engineering
Reduce uncertainty and increase change of success (Lead, 2007)
INPUT PROCESSES OUTPUT
FEEDBACK


Management information system is a link or interlink between sub components which helps
to create, input, process and output through the collection, retrieve, store, co-ordination and
control to produce the meaningful information for better decision. The nature of MIS,
helping directly or indirectly for this company: (Patel and Burma, 2004)
Helps for planning, organising, leading and controlling
It serves as a nervous system in the human body
It link and organise components together to make better decision
It supports operations, process and store data as per need in a structured way
It helps for conversion of data into meaningful form (Patel and Burma, 2004)
TYPES OF SYSTEM USED BY PARAMOUNT LIFE VISION COMPANY
1. TPS (Transaction Processing System): This is the business system used by
Paramount Life Vision Company that solved the operational level. A TPS is a
computerised system that performs and records the daily routine transactions
necessary to conduct the business for example: sales order entry, payroll, employee
record keeping and logistics management. In this operational level task, resources and
goals are predefined and highly structured. The types of TPS system used by this
organisation: (Laudon and Laudon, 2010)
a. Sales and marketing system: It consists of sales management, market research,
promotion, pricing, new product development, sales order information and
understanding of PLC of the company.
b. Manufacturing and production system: It consists of scheduling, purchasing,
shipping, receiving, engineering, operations, machine, purchase and quality
control of the company.
c. Finance and accounting system: It consists of budgeting, general ledger, billing,
cost accounting, A / R, A / P and fund management of the company.
d. Human resource system: It consists of personnel records, benefits, compensation,
labour relations, and training, payroll and employment records of the company.
2. Knowledge work and office system: It serves the information needs at knowledge
level of this organisation through word processing, desktop publishing and document
imaging system. (Laudon and Laudon, 2010)
3. MIS (Management Information System): It serves the management level of
organisation, providing managers with reports or with online access to the
organisations current performance with historical records. It provides answers to
routine questioned that have been specified in advance and have a pre defined
procedure for answering them. It summarises and produces the report on the
companys basic operation. It has little analytic capability. For example: in a college
producing attendance report of one student out of many. (Laudon and Laudon,
2010)
4. DSS (Decision Support System): It also serves the management level of the
organisation. It helps managers to make decisions that are unique, rapidly changing


and not easily specified in advance. This system addresses problems where the
procedures for arriving at a solution may not be fully predefined in advance.
It uses internal information from TPS, MIS and external sources. It has more
analytical power than other systems. It includes user friendly software which is
interactive. It is also called business intelligence system. (Laudon and Laudon,
2010)
5. ESS (Executive Support System): It serves the strategic level of the organisation.
This system addresses non routine decisions requiring judgement, evaluation and
insight because there is no agreed on procedures for arriving at a solution. They draw
summarised information from internal MIS and DSS. It supports senior management.
For example, it provides minute to minute view of firm financial performance.
(Laudon and Laudon, 2010)

CHAPTER 2
IMPORTANCE OF INFORMATION SHARING WITHIN PARAMOUNT LIFE
VISION COMPANY
ORGANISATION
Organisation is an association or house where business functioning will be performed and
maintained to achieve the goals, objectives, mission, vision, target and strategy through
accomplishment of tasks. It consists of use of hierarchical structure for accountability,
authority and adherence to the principle of success which helps to maintain efficiency and
effectiveness at workplace. It consists of routines and business processing, organisational
policies and politics, culture, environment and structure. The importance of information
sharing within this company helps for following: (Robbins, 2008)
Fulfilment of organisational goals, mission, vision and target
Showing relationship between organisation and information technology
Link organisation environment, culture, management decisions, business process and
policies
Separate work from location
Reorganise work flows and increase flexibility
Mass customization ( use software and computer hardware for production check and
control)
Help for change and control over resistance to change
Establishment of internet, extranet, intranet and ecommerce (Robbins, 2008) / (Lead,
2007)





DECISION MADE IN PARAMOUNT LIFE VISION COMPANY
DECISIONS AND PROCESS
Decisions are the concrete valuation and evaluation of final point about how to apply strategy
in a systematic arrangement of information through the use of data in an organisation. Simon
(1977) describes the process of decision making with four steps: intelligence (collection,
classification, processing and presentation of data), design (methods or procedures), choice
(among alternatives) and review (recall and see feedback with best implementation). Figure
level of management with decisions made: (Laudon and Laudon, 2010)








Strategic decisions are made by top level managers like CEO or board of directors with the
help of executive support system about organisation mission, visions, goals, target, strategy,
objectives, rules, regulation and procedures to govern the organisation in a smart and perfect
way. (Laudon and Laudon, 2010)
Business decisions are made by middle level managers like different department heads with
the help of MIS and DSS to complete the daily routine activities through the use of TPS
system in an organisation. It also consists of decision making with sub department by getting
approval from strategic decision or top level authority. (Laudon and Laudon, 2010)
Functional decisions are made or perform at low level with the help of low level managers by
using the system called TPS. It helps to solve daily routine activities in this company.
(Laudon and Laudon, 2010)
For Paramount Life Vision Company while making decisions some critical factors will affect:
Understanding top level management ability, risk taking and power of decisions
Providing sufficient training
Using clear performance measures
Building groups and teams
Facilitation and support
Participation and involvement
Strategic
Decisions
Business Decisions
Functioning Decisions
ESS Top Level
Management
MIS, DSS
Middle Level
Management
TPS
Low Level
Management


Technological expertise and creativity
Risk taking and making
Networking and relationship
Applying disruptive technologies
Enlargement of scope in terms of management thinking
Sustainability of competitive advantages
Make wise technology purchasing decisions (Fitzsimmons and Fitzsimmons, 2007)
SAFE INFORMATION SYTEM MANAGEMENT BY PARAMOUNT LIFE VISION
COMPANY
SISM helps to manage the overall information required for better decision in an organisation.
It consists of how to build a system which may not be easily affected by vulnerability,
destruction, error and abuses. It needs to be safe from security, control, hardware failure,
software problems and disasters. Even it talks about tapping, shifting, message alteration,
theft, fraud, radiation, hacking, viruses and copy of data. The safe information system
management will make high alert about system controlling, performance and management
without any problem in an organisation. It focuses on information system and application
controls, disaster recovery and MIS audit as well as security measures to use, ethical
consideration and legal threats through best use of knowledge management. (Post and
Anderson, 2006)
SECURITY
They are the policies, procedures and technical measures used to prevent unauthorised access,
alteration, theft or physical damage to information system. The security consideration
consists of tapping, shifting, message alternation, viruses, hacking, vandalism, attacks and
radiation. Even it covers the security problems of copy of data, hardware and software
failure. The security problems can be solved by access control, use of firewall and anti
viruses, securing wireless network, establishment of encryption and digital certificate,
controlling network traffic, security outsourcing and insuring software quality of a system.
(Laudon and Laudon, 2010)
ETHICAL CONSIDERATION FOLLOWED BY THIS COMPANY
Ethics is related with what to do or not about what is wrong or right i.e. principles of right
and wrong that individual acts as a free moral which will guide the behaviour. It consists of
frauds (online), software viruses, hacking, piracy and destruction of MIS. It has rise in the
world due to threatening social change, distribution of power, obligation, and increase in
crime and value of money. It has affected everydays life due to rapid change, dependence,
vulnerability, abuse, inequality, maintaining boundaries and number balance over power in
the MIS in the age called information age. It will totally affect the organisational working
system. (Robbins, 2008) / (Chaff and Wood, 2005)



LEGAL THREATS AND MIS
It consists of legal things which may directly or indirectly harm or support MIS. Even it helps
to create the system through the following of right laws, orders, principles and attributes. It
helps to avoid copying and control over the patients rights.
KNOWLEDGE MANAGEMENT
Knowledge management is the process of planning, capturing, organising, controlling and
building information creation through use of IT and make them available to other for future
references. It consists of two words knowledge means capacity how to make proper use of
information where management means sharing of knowledge for idea creation, development
and innovation. The critical factor which directly or indirectly affects the KM may be strong
link to business imperative, knowledge leadership, continuous learning, knowledge creation
and sharing of culture with systematic knowledge processing. These all factors which are
explained will try to create that kind of decisions through use of computerised MIS by
considering security, legal threats to bring best practices of KM in an organisation. (Awad
and Ghaziri, 2003)
CHAPTER 3
STRATEGIC INFORMATION MANAGEMENT AND DECISION MAKING
Strategic information management helps for planning, controlling and managing the
information system strategy to ensure that right kind of information is available for the right
kind strategic decision making in an organisation. For example Paramount Life Vision
Company as well as other company like Tesco may use SISM for making right decisions
regarding extension of business to many countries through past records of information of data
available with the help of system management. This system helps to forecast the future
through past and present information. The types of systems that provides strategic
information for decision making are: (Post and Anderson, 2006)
Strategic information system: It helps for making right kind of decision for executive
management. For example, Iceland may use strategic management system to make long term
mission, vision, objectives and market target through which consumers can be captured by an
organisation. (Post and Anderson, 2006)
Competitive information system: This system helps to establish cost cutting or cost
reduction through use of IT by organisation. It helps for competitiveness or competitive
advantage through use of innovative information technology of today. For example,
Sainsbury can use CIS to know which market or level of customers it can capture through
different products or goods available by maintaining quality and price. SIMS helps for
strategic information planning that manage strategic information of an organisation needs as
and information system strategy plan to ensure that information is available as far as possible
for strategic decisions. Now a day business organisation Tesco, ASDA, Iceland and
Sainsbury are using strategic system management to make strategic decisions, planning future
portfolio, establishment of target marketing, know the level of customers and so on with the


help of information available from different sources in an organisation. Even it helps to know
the short analysis of an organisation in advance to deal with upcoming things to manage well
in advance. (Post and Anderson, 2006)
Strategic decisions making is not an easy task, which require fact figures, data, pictures or
information from strategic information system management because to make right kind of
decisions, it needs to analyse, plan and forecast as a decision making to have a choice from
two or more alternatives. The strategic decision making consists of following process:
Identify the problems: It helps to find out the real an organisation do have in terms of
anything. The managers should have power, authority, information as well as
resources needed to solve the problem. It consists of pressure and need to be aware in
advance to solve for example why Tescos sales is decreasing since 2008 which can
be known by strategic decision making through advance use of SISM.
Identify the decision criteria: Decision criteria are determined and identify by
different factors which plays vital role to solve problems like cost, risk and outcomes
that the organisation will get for example ASDA can use SISM for the
implementation of ASDAs mobile by introducing new and better offer than other
groceries like Tescos mobile. It helps to find out the real decision criteria, condition
and circumstances that organisation can deal and cope for better decision making.
Allocating weights to the criteria: It is not of equal importance. It helps to assign a
weighed to each item place to put in correct order in accordance with importance or
value it has in terms of decision making. For example any organisation who want to
make right decision need to be analysed, managed, forecast and know well in advance
about how much weighed should be given to decision criteria.
Developing alternatives: It easily help to find out the actual alternative from where the
right kind of decisions can be taken with the use of SISM for example Mark and
Spencer do offer expensive things in UK but due to recession the business is going
down and should go for generic strategies which will be most suitable for this
organisation to choose by using SISM.
Analysing alternatives: It helps to find out the each and every alternative strength and
weakness so that best alternative can be used with the help of SISM. It tries to find out
real valuable alternatives which will give maximum benefit to the organisation.
Selecting alternatives: Selecting the best alternative among many is not an easy task
which requires high capacity, ability and best technique to choose so the organisation
gets sufficient benefit as far as possible.
Implementing the alternatives: It helps for putting the chosen alternative into action to
get the right output for gain of competitiveness with the use of SISM. It will give
appropriate action to complete the task as far as possible. (Chaff and Wood, 2005)
Managers are those personnel who help to manage the overall activities of an organisations
by well planning, organising, controlling and managing with the help of SMS. The managers
will make two types of decisions to boost up organisation ahead. They are structured and
unstructured decisions. The decisions made by the managers should have (attributes) like


It should focus on what is important
It should have logic and consistence
It should acknowledges both subjective and objectives and blends analytic with
intuitive thinking
It most requires only as much as information and analysis as it necessary to resolve a
particular dilemma.
It encourages and guides the gathering of relevant information and opinion
It is straight forward, reliable, easy to use and flexible (Chaff and Wood, 2005)
STRUCTURED DECISION AND UNSTRUCTURED DECISIONS
For unstructured problems, that are new or unusual and for which information is ambiguous
or incomplete. It requires custom made solution. The non programmed decisions that are
unique and recurring that generates unique responses out of many system, ESS is help by
management cockpit, dash boards and balance score cards. This all factors will help ESS. The
management cockpit is a enterprise management module which use information technology
to provide management with a firm performance in terms of HRM, marketing or production.
The management dash board will help senior managers by providing quick, easy access data
to help lower level and check the performance. The balance score card will provide a
framework which helps to combine financial, internal, customer, innovation and learning
perspective that can be used for developing and constructing management dash board and
cockpit. The top level management of Tesco, Asda, Sainsbury or any big organisation can use
balance score card to check the performance of employees of firm with the help of
management cockpit and dash board by introducing best use of decision technique and tools
like data mining, database and data marts. The export system helps to capture knowledge
with the help of using IT made available to other worker in the organisation for example this
system may help low level employees in an organisation. The executive support system,
export system, DSS, MIS and TPS are the available tools and technique which helps for
better decision making. They help to make structured as well as unstructured decision in an
organisation. The decision made should be well competitive, intelligent and should be help
by early indicators at all. They are helped by reliable data, information, knowledge, action
and result. The tools and technique of SIM like data ware house, data marts and data mining
help to store information for future use. (Chaff and Wood, 2005)
Any organisations who want to make right kind of decision should focus on available tools
and techniques so that the decision made by choosing the best alternative will help for
competitiveness and efficiency maintain. For example bank like HSBC, Lloyds and Barclays
use SIMS why they are one step ahead than other banks in UK. (Chaff and Wood, 2005)






CHAPTER 4
MANAGEMENT INFORMATION SYSTEM IN AN ORGANISATION WITH MANY
OUTSIDE EXAMPLES:
Management information system in an organisation plays vital role to bring the organisation
into a new form of life to cope with todays advancement and development by incorporating
innovation and creation. Day by day new technological development has brought risk and
new innovation in the world. For example, due extensive use of advance technology made
communication system perfect to cover whole world with minimum cost and quality. Each
and every organisation should implement and introduce MIS for fast working, bringing new
management change, and cost cutting and coping with high pressure competition. Many
colleges and universities has adopted new software and information system in terms of name,
address overall grades and completion of years of students which can be well known by
implementing MIS.
It is the world of high financial investment and risk where credit crunch has hit the overall
performance of banking industry, thats why to manage the overall data and information
banks are using different IT system and technologies to manage the overall performance. Out
of many systems and software, used by Himalayan Bank is Pumari System which has brought
banking excellence and increase the performance to cut down the number of employees and
increase facilities by introducing new IT system and techniques. www.himalayanbank.com
In UK, many foreign students will come to study and the home office does have excellence
record keeping system where the officers of home office can check each and every details
whether the students are attending the college regularly and following the overall rules and
regulations or not. Even many college of UK are using biometric system to keep the overall
attendance performance to show or forward to UK home office. Even with the help of MIS
UK government has introduced NI number to control over unemployment problem in the
country. The UK home office is very strict about student performance, hours of work and
attendance which can be checked by introducing new MIS. www.homeoffice.com
If we come to the grocery organisation like Sainsbury, ASDA, Tesco and Iceland, they fully
use MIS to control over sales, stock availability, revenue and cost management and bring
excellence in service sector management for example the self check out system used by
Tesco is the latest innovation implemented to get service excellence in the organisation. This
kind of organisation use MIS to control over performance and cut down employees number
to cut revenue and profit. www.tesco.com/www.iceland.com/www.sainsbury.com






CONCLUSION
In the world, many organisations use information system management to control over the
information and make right decision at the right time with the best use of data and
information available since long. The Paramount Life Vision Company has also used the
information system to control over information management as like that of other companies
in the world to get competitive advantage, business excellence, customer and suppliers
relationship, understanding top level management ability, risk taking and power of decisions
making, providing sufficient resource availability, measuring performance, building groups
and teams, facilitation and support, participation and involvement, technological expertise
and creativity, risk taking and making, networking and relationship and enlargement of scope
in terms of management thinking. It also helps for fulfilment of organisational goals, mission,
vision and target, showing relationship between organisation and information technology,
establish link between organisation with environment, culture, management decisions,
business process and policies, making separate work from location, reorganise work flows
and increase flexibility, mass customization ( use software and computer hardware for
production check and control) and help for change and control over resistance to change
through of computer based system.
















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(6
th
Edition), Pearson Education.
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th
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th
Edition) Singapore, McGraw Hill International
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th
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10. Awad, E and Ghaziri, H. M, (2003), Knowledge Management (3
rd
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BIBLOGRAPHY
1.Robbins, S, Cenzo, D.(2008) Fundamentals of Management Essential Concepts and Applications,
(6
th
Edition), Pearson Education.
2.Mc Leod, R. (2007) Management Information Systems, (10
th
Edition), Prentice Hall Publishing.
3. Fitzsimmons, J.A and Fitzsimmons, M.J. (2007) Service Management: Operations Strategy,
Information Technology, (6
th
Edition) Singapore, McGraw Hill International Edition.
4.Laudon, K and Laudon, J (2010). Management Information Systems (11
th
Edition) Prentice Hall.
7. Awad, E and Ghaziri, H. M, (2003), Knowledge Management (3
rd
Edition), Prentice Hall
THE END