Haccp Manual: Quality Policy

THE BATHINDA DISTRICT CO-OPERATIVE MILK PRODUCERS UNION LIMITED
MILK PLANT, BATHINDA.

BMU-QM-
HACCP
IS:15000:1998
HACCP MANUAL
Revision : 00
D!e:
"#-$-0% &UALIT' POLIC'
) Systems in the plant opeation to e!ent"ally #et intenational $eti%i$ation&
P(e)(e* B+ A))(ove* B+ P,e

BMU-QM-
HACCP
IS:15000:1998
HACCP MANUAL
Revision : 00
D!e:
A. CONTENTS
TITLE REV.-DATE
A& C'()*()S 0 +11&10&,00,
B& C'MPA(- P.'/I0* 0 +11&10&,00,
C& AB'U) )H* QUA0I)- MA(UA0 00 +11&10&,00,
CLAUSE CLAUSE
NO.
1&0 SC'P* 00+11&10&,00,
1&, APP0ICA)I'( 00 +11&10&,00,
,&0 ('.MA)I1* .*/*.*(C* 00 +11&10&,00,
2&0 )*.MS 3 4*/I(I)I'(S 00+11&10&,00,
5&0 QUA0I)- MA(A6*M*() S-S)*M 00 +11&10&,00,
5&1 6*(*.A0 .*QUI.*M*()S 00 +11&10&,00,
5&, 4'CUM*()A)I'( .*QUI.*M*()S 00 +11&10&,00,
5&,&1 6*(*.A0 00 +11&10&,00,
5&,&, QUA0I)- MA(UA0 01 +08&08&,002
5&,&2 C'().'0 '/ 4'CUM*()S 00 +11&10&,00,
5&,&5 C'().'0 '/ .*C'.4S 00 +11&10&,00,
5&0 MA(A6*M*() .*SP'(SIBI0I- 00 +11&10&,00,
5&1 MA(A6*M*() C'MMI)M*() 00 +11&10&,00,
5&, CUS)'M*. /'CUS 00 +11&10&,00,
5&2 QUA0I)- P'0IC- 00 +11&10&,00,
5&5 P0A((I(6 00 +11&10&,00,
5&5&1 QUA0I)- 'B7*C)I1* 00 +11&10&,00,
5&5&, QUA0I)- MA(A6*M*() S-S)*M P0A((I(6 00 +11&10&,00,
5&5 .*SP'(SIBI0I)-8 AU)H'.I)- 00 +11&10&,00,
A(4 C'MMU(ICA)I'(

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HACCP
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HACCP MANUAL
Revision : 00
D!e:
5&5&1 .*SP'(SIBI0I)- A(4 AU)H'.I)- 00 +11&10&,00,
5&5&, MA(A6*M*() .*P*.SA()A)I1* 00 +11&10&,00,
5&5&2 I()*.(A0 C'MMU(ICA)I'( 00 +11&10&,00,
5&9 MA(A6*M*() .*1I*: 00 +11&10&,00,
5&9&1 6*(*.A0 00 +11&10&,00,
5&9&, .*1I*: I(PU) 00 +11&10&,00,
5&9&2 .*1I*: 'U)PU) 00 +11&10&,00,
9&0 .*S'U.C* MA(A6*M*() 00 +11&10&,00,
9&1 P.'1ISI'( '/ .*S'U.C*S 00 +11&10&,00,
9&, HUMA( .*S'U.C*S 00 +11&10&,00,
9&,&1 6*(*.A0
9&,&2 C'MP*)*(C*8A:A.*(*SS A(4 ).AI(I(6
9&2 I(/.AS).UC)U.* 00 +11&10&,00,
9&5 :'.; *(1I.'(M*() 00 +11&10&,00,
<&0 P.'4UC) .*A0ISA)I'( 00 +11&10&,00,
<&1 P0A((I(6 '/ P.'4UC) .*A0ISA)I'( 00 +11&10&,00,
<&, CUS)'M*. .*0A)*4 P.'C*SS*S 00 +11&10&,00,
<&,&1 4*)*.MI(A)I'( '/ .*QUI.*M*() 00 +11&10&,00,
.*0A)*4 )' )H* P.'4UC)
<&,&, .*1I*: '/ .*QUI.*M*().*0A)*4 00 +11&10&,00,
)' )H* P.'4UC)
<&,&2 CUS)'M*. C'MMU(ICA)I'( 00 +11&10&,00,
<&2 4*SI6( A(4 4*1*0'PM*() 00 +11&10&,00,
<&5 PU.CHASI(6 00 +11&10&,00,
<&5&1 PU.CHASI(6 P.'C*SS 00 +11&10&,00,
<&5&, PU.CHASI(6 I(/'.MA)I'( 00 +11&10&,00,
<&5&2 1*.I/ICA)I'( '/ PU.CHAS* P.'4UC) 00 +11&10&,00,
<&5 P.'4UC)I'( A(4 S*.1IC* P.'1ISI'( 00 +11&10&,00,
<&5&1 C'().'0 '/ P.'4UC)I'( A(4 S*1IC* 00 +11&10&,00,
P.'1ISI'(
<&5&, 1A0I4A)I'( '/ P.'C*SS*S /'. P.'4UC)I'( 00 +11&10&,00,
A(4 S*.1IC* P.'1ISI'(
<&5&2 I4*()I/ICA)I'( A(4 ).AC*ABI0I)- 00 +11&10&,00,
<&5&5 CUS)'M*. P.'P*.)- 00 +11&10&,00,
<&5&5 P.*S*1A)I'( '/ P.'4UC)S 00 +11&10&,00,
<&9 C'().'0 '/ M'(I)'.I(6 A(4 M*ASU.I(6
4*1IC*S 00 +11&10&,00,
8&0 M*ASU.*M*()8 A(A0-SIS A(4 IMP.'1*M*() 00 +11&10&,00,

BMU-QM-
HACCP
IS:15000:1998
HACCP MANUAL
Revision : 00
D!e:
8&1 6*(*.A0 00 +11&10&,00,
8&, M'(I)'.I(6 A(4 M*ASU.*M*() 00 +11&10&,00,
8&,&, I()*.(A0 AU4I) 00 +11&10&,00,
8&,&2 M'(I)'.I(6 A(4 M*ASU.*M*() '/ P.'C*SS 00 +11&10&,00,
8&,&5 M'(I)'.I(6 A(4 M*ASU.*M*() '/ P.'4UC) 00 +11&10&,00,
8&2 C'().'0 '/ ('(-C'(/'.MI(6 P.'4UC)S 00 +11&10&,00,
8&5 A(A0-SIS '/ 4A)A 00 +11&10&,00,
8&5 IMP.'1*M*() 00 +11&10&,00,
8&5&1 C'()I(UA0 IMP.'1*M*() 00 +11&10&,00,
8&5&, C'..*C)I1* AC)I'( 00 +11&10&,00,
8&5&2 P.*1*()I1* AC)I'( 00 +11&10&,00,
& HACCP MA(UA0
ANNE.URES
S.NO TITAL RE/. CODE REV.-DATE
1& .*SP'(SIBI0I)- A(4 AU)H'.I)- A((*= A 00 +11&10&,00,
,& AM*(4M*() SH**) A((*= I 01 +08&08&,002
2& 4IS).IBU)I'( SH**) A((*= II 00 +11&10&,00,
5& '.6A(ISA)I'( CHA.) A((*= III 00 +11&10&,00,
5& MAS)*. 0IS) '/ 4'CUM*()S A((*= I1 01 +08&08&,002
9 0IS) '/ /'.MA)S+.*C'.4S A((*= 1 00 +11&10&,00,
<& I()*.AC)I'( B*):**( P.'C*SS*S A((*= 1I 00 +11&10&,00,
8& 0IS) '/ P.'C*4U.*S A((*= 1II 00 +11&10&,00,
9& ABB.*1IA)I'(S A((*= 1III 00 +11&10&,00,
10& P.'C*SS C'().'0 CHA.)S /'.
a) MA(U/AC)U.* '/ MI0; A((*= I= 00 +11&10&,00,
>) MA(U/AC)U.* '/ BU))*. 3 6H** A((*= = 00 +11&10&,00,
C) MA(U/AC)U.* '/ ;H'A8PA(**. 3 A((*= =I 00+11&10&,00,
MI0; CA;*&
4) MA(U/AC)U.* '/ MI0; A((*= =II 00+11&10&,00,
P':4*.
11& P0A( /'. P.'4UC) .*A0ISA)I'( A((*=?P? 00+11&10&,00,
1,& I(-P.'C*SS8/I(ISH*4 P.'4UC)
12& I(SP*C)I'( A(4 )*S)I(6 P0A( A((*=?P1? 00+11&10&,00,

BMU-QM-
HACCP
IS:15000:1998
HACCP MANUAL
Revision : 00
D!e:
15& HACCP MA(UA0 BMU- 00+11&10&,00,
HACCP-02
COMPAN' PRO/ILE

BMU-QM-
HACCP
IS:15000:1998
HACCP MANUAL
Revision : 00
D!e:
Mil@ plant8 BathinAa8 Bas $ommissioneA in Septem>e8 19<58 Bith a total $apital o"tlay
o% .s& 1&9 $oes >y the P"nCa> Aaiy Ae!elopment $opoation ltA&& s">seD"ently this
poCe$t Bas aAopteA >y opeation /looA E I Po#amme o% 6o!t& o% InAia anA Bas
Aesi#nateA as /eeAe Balan$in# 4aiy &0ate on 01 & 02 & 1980 it Bas hanAeA o!e >y the
State 6o!t& Sim"ltaneo"sly the 4isti$t Coopeati!e Mil@ PoA"$es Union 0tA&
BathinAa Bhi$h Bas e#isteeA in the yea 19<< Bas a$ti!ateA &
)he mil@sheA aea o% Mil@ Union8 BathinAa8 $ompises o% 4isti$t BathinAa anA Mansa
anA $olle$tion o% Mil@ %om a>o"t 220 Mil@ poA"$es Coopeati!e So$ieties is Aone
tho"#h Chillin# Centes sit"ateA at .amp"a Ph"l8 Cha@%ateh Sin#hBala 3)alBanAi&
'"t o% these 80 so$ieties ae #oin# to opt %o A"to Mil@ Colle$tion Station Bhee the
%ame Bill #et a slip pinteA o"t >y the $omp"te #i!in# %at anA S(/ anA its $ost& At siF
MPCS the A"to mil@ $olle$tion station has aleaAy >een $ommissioneA& -
)he mil@ po$"ement has shoot "p Bith an in$ease o% 1,1&5G o!e 199, E 92& )he
%ame is #ettin# .s& 10&00-11&00 pe lite as p"$hase pi$e at !illa#e le!el Bheeas it
Bas only .s 5&95 in 199,-92 & )he inp"t se!i$es po!iAeA to the %ame ae $attle %eeA &
U&M&B&8 Mineal MiFt"e8 /oAAe SeeA 8 A&I& se!i$es8 )&M&4&4& anA /&M&4&
)oAay the Mil@ plant BathinAa po!iAes mil@ in the Aisti$t o% BathinAa anA also
$onti>"tion to (ational 6iA & It sells mil@ poA"$ts tho"#ho"t the $o"nty tho"#h a
ston# netBo@ o% Mil@%eA '%%i$es& )he liD"iA mil@ is s"pplieA in BathinAa $ity
6an#ana#a $ity in .aCasthan anA in aACoinin# aea o% BathinAa& )he plant poA"$ts ae
>e$omin# pop"la in o!eseas $o"nties anA ha!e >een eFpoteA to 6"l% $o"nties&
)he ma@etin# is Aone >y Mil@%eA the ApeF >oAy %o "p-$o"nty s"pplies8 a>o"t 500 to
<00 tones o% Bhole mil@ poBAe is 4e%ense se!i$es anA the same D"antity o% S&M&P&is in
"p-$o"nty ma@et ma@eteA ann"ally&)he plant is manneA >y Bell D"ali%ieA8 $ompetent
anA eFpeien$eA mana#eial $aAe anA hi#hly moti!ateA Bo@ %o$e to po!iAe hi#hest
D"ality o% poA"$ts anA >est o% the se!i$es to o" esteemeA $"stomes&
)he Mil@ plant BathinAa a$hie!eA the Aistin$tion s as "nAe :
i) P"nCa> Sa%ety ABaA %o the yea 1989 H,
nA
piIe)
ii) P"nCa> Sa%ety ABaA %o the yea 1992&
iii) ABaA e$ei!eA on 18&11&95 %o the >est plant in Coopeati!e Se$to&
i!) Best ta>lea" on .ep">li$ 4ay H national /"n$tion )&on ,9&01&1999
!) P"nCa> Sa%ety ABaA %o the yea ,00< H

1
st
piIe)
)o %"the impo!e the e%%i$ien$y anA e%%e$ti!eness o% the plant pe%oman$e8 )he
BathinAa 4isti$t Coopeati!e Mil@ PoA"$esJ Union 0imiteA Mil@ Plant BathinAa8 has
em>a@ on implementation o% IS'-9001:,000 Q"ality Mana#ement System anA
IS:15000-1998 HaIaA Analysis anA $iti$al $ontol Points HHACCP) Systems in the
plant opeation to e!ent"ally #et intenational $eti%i$ation&

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IS:15000:1998
HACCP MANUAL
Revision : 00
D!e:
C. ABOUT THE &UALIT' MANUAL
C" BathinAa Mil@ Plant ha!e pepaeA a D"ality man"al Bhi$h in$l"Aes all the ele!ant
elements o% IS' - 9001:,000& It also in$l"Aes the %olloBin#:
a) S$ope o% the appli$ation o% the D"ality mana#ement system in$l"Ain# Aetails
o% anA C"sti%i$ation %o the eF$l"sions as #i!en in Cla"se 1&, o% this D"ality
man"al&
>) 4o$"menteA po$eA"es in$l"Ain# HACCP o e%een$e to them
$) A Aes$iption o% the intea$tion >etBeen the po$esses
A) Po$ess $hats
e) AnneF"es A anA I to =II 8HACCP Man"al8 AnneF"e P anA P1
C0 MANA1EMENT O/ THE &UALIT' MANUAL
C2 1ENERAL
)he D"ality man"al is >aseA "pon the D"ality poli$y aAopteA >y BathinAa mil@ plant
Bhi$h #i!es the intentions anA Aie$tions o% the mana#ement Bith espe$t to $"stome
satis%a$tion anA thei eFpe$tations& BathinAa mil@ plant has also esta>lisheA ealisti$ anA
meas"a>le D"ality o>Ce$ti!es Bhi$h ae in $on%omity Bith o" D"ality poli$y& )he
6eneal Mana#e8 Mil@ Plant8 BathinAa appo!es the D"ality man"al&
C$ RESPONSIBILIT'
)he mana#ement epesentati!e HM&.&) is esponsi>le %o pepaation 8 Aisti>"tion8
e!ision anA BithAaBal o% the D"ality man"al&
C# DISTRIBUTION
M . iss"es $ontolleA $opies o% D"ality man"al to the pesons listeA >eloB& He may also
iss"e "n$ontolleA $opies to the $"stomes %o thei e%een$e& )he Aisti>"tion o%
$ontolleA $opies Bill >e as #i!en >eloB anA a e$oA o% the $opies o% D"ality man"al
iss"eA Bill >e maintaineA >y the M&.& as pe the %omat o% AnneF"e- II anA o>tainin# a
a$@noBleA#ement slip A"ly si#heneA >y the $opy holAe&
S.NO. COP' HOLDER COP' NO.
1 6eneal Mana#e 1
,& Mana#in# 4ie$to HMil@%eA8 ChanAi#ah) ,&

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IS:15000:1998
HACCP MANUAL
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2 In$ha#eH *n#ineein#) 2
5& In$ha#e HPoA"$tion) 5&
5& In$ha#e HQ"ality Contol) 5&
9& In$ha#eHMa@etin#) 9&
<& In$ha#e HPo$"ement) <&
8& In$ha#e HPesonnel 3 AAministation) 8&
9& In$ha#e Stoe 9&
10& In$ha#e P"$hase 10&
11& Ceti%i$ation BoAy 11&
1,& Mana#ement epesentati!e 1,&
C3 REVISION , UPDATION n* AMENDMENT
)he e!ision anA "pAation is ne$essay A"e to e!ision o% stanAaAs8 neB Ae!elopments
anA te$hnolo#i$al aA!an$ements anA $han#e in D"ality poli$y& )he neFt iss"e o% the
man"al Bill >e iss"eA i% thee ae ten n"m>e o% e!isions iss"eA on a sin#le pa#e o thee
is a e!ision o% the IS' stanAaA& All e!isions8 amenAments anA $han#es ae %"nisheA to
only $ontolleA $opy holAes anA a$@noBleA#ement is ens"eA& It is the esponsi>ility o%
the $ontolleA $opy holAe to et"n the o>solete $opies to M&.& %o Aisposal& All
amenAments + $han#es + e!isions ae e$oAeA in the amenAment sheet8 anA maintaineA
>y the e$ipients& .e$ipients o% "n$ontolleA $opies ae not eli#i>le to e$ei!e s"$h
amenAments& )he $ontolleA $opies ae %eely a$$essi>le to all pesons in the Aepatment
%o thei "se&
C4 TRANSLATION
)he D"ality man"al is a!aila>le in *n#lish8 the lan#"a#e o% intenational stanAaA&
C% ISSUE LEVEL
)his is the thiA iss"e o% D"ality man"al anA Bhee!e QM o QPM appeas in this
man"al Bitho"t inAi$atin# its stat"s8 it sho"lA >e $onsiAeeA as thiA iss"e&
C5 RE/ERENCE
Moe Aetails a>o"t the n"m>ein# system anA a>>e!iations "seA in the D"ality man"al
ae #i!en in the po$eA"e %o Ao$"ment $ontol no& BMU-QPM - 5&,&2-01&

BMU-QM-
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". SCOPE
)he s$ope o% appli$ation is man"%a$t"e anA sale o% po$esseA Mil@8 Po"$h Mil@ 3
Mil@ poA"$ts li@e B"tte8 6hee8 ;hoa8 Panee8 Mil@ Ca@e 8S@immeA Mil@ PoBAe 3
:hole Mil@ PoBAe&
".0 APPLICATIONS
All Cla"ses o% this intenational stanAaA 8 eF$ept the %olloBin# Cla"ses8 ae appli$a>le to
the D"ality mana#ement system >ein# opeateA >y mil@ plant8 BathinAa &
A) C0AUS* <&2 8 Aesi#n anA Ae!elopment is not appli$a>le as the mil@ plant BathinAa
ae man"%a$t"in# as pe the eD"iement o% the $"stomes anA Ao not ha!e thei oBn
%om"lations + Aesi#ns o Ae!elopments 8 thee%oe it has >een eF$l"AeA %om the
system&
B) Cla"se <&5&5 is not appli$a>le as mil@ po!iAeA Ha$t"ally p"$haseA ) >y any $"stome
is not eF$l"si!ely "seA %o %inal poA"$t s"pplieA to him&
0. NORMATIVE RE/ERENCE:
)he latest eAition o% the nomati!e Ao$"ment e%eeA to is appli$a>le %o any a#eement
maAe >y mil@ plant BathinAa anA it Bill >e >aseA on this intenational stanAaA IS'
9000:,000 D"ality mana#ement system E %"nAamentals anA !o$a>"lay&
2. TERMS AND DE/INITIONS:
/o implementation o% IS' 9001:,0008 the tems anA Ae%initions #i!en in IS'
9000:,000 shall >e appli$a>le&
$& &UALIT' MANA1EMENT S'STEM
Mil@ plant BathinAa has Ae$iAeA to %olloB an inte#ateA QMS Bhi$h inte#ates ISE15000:
1998 HACCP system anA #"iAelines %o its appli$ation H in$l"Ain# latest amenAment no&
1 o% 4e$em>e ,001) Bith IS+IS' 9001:,000 %o all its a$ti!ities in the o#aniIation Bith
the o>Ce$ti!e o% meetin# pesent 3 %"t"e neeAs anA eFpe$tations o% o" $"stomes
$onsistently &

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$." 1ENERAL RE&UIREMENTS:
A) Mil@ plant8 BathinAa8 ha!e iAenti%ieA the po$esses as pe anneF"e I= to =II neeAeA
%o D"ality mana#ement system anA thei appli$ation anA the intea$tion o% these
po$esses ha!e >een #i!en in AnneF"e 1I&
B) )he $iteia anA methoAs neeAeA to ens"e the opeation anA $ontol o% these
po$esses ha!e >een inAi$ateA in the espe$ti!e P.'C*SS C'().'0 CHA.)S &
C) )he a!aila>ility o% the eso"$es neeAeA anA the ne$essay in%omation to s"ppot the
opeation anA monitoin# o% these po$esses ae Ais$"sseA Bith 6M %o ea$h poA"$t
on inAi!iA"al >asis as pe the eD"iement o% the $"stome&
4) Monitoin# anA meas"ement o% the po$esses ae #i!en in the espe$ti!e po$ess
%loB $hat anA also in Cla"se <&5&1 o% this man"al&
*) Implementation o% a$tions to a$hie!e planneA es"lts anA $ontin"al impo!ement is
a$hie!eA tho"#h $on%omity o% the poA"$ts anA the e%%e$ti!eness o% the D"ality
mana#ement system is ens"eA tho"#h intenal a"Ait anA mana#ement e!ieBs&
/) BathinAa Mil@ Plant Ao not o"tso"$e any o% its poA"$t anA th"s the o"tso"$e
Cla"se is not appli$a>le&
$.0 DOCUMENTATION RE&UIREMENTS
$.0." 1ENERAL
A) 4o$"menteA statements o% the D"ality poli$y anA the D"ality o>Ce$ti!es ae #i!en
"nAe Cla"se 5&2 anA 5&5 o% this man"al& )he D"ality poli$y has >een Ae%ineA8
Ao$"menteA anA AisplayeA in all Aepatments o% mil@ plant BathinAa&
B) Q"ality man"al Ao$& ("m>e is BMU-QM-02 H iss"e no&02 ) AateA 11 '$to>e ,00,
&
C) A list o% Ao$"menteA po$eA"es eD"ieA %o implementation o% the D"ality

BMU-QM-
HACCP
IS:15000:1998
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D!e:
mana#ement system in mil@ plant BathinAa is #i!en in AnneF"e 1II
4) A Maste list o% Ao$"ments is #i!en at anneF I1 Bhi$h in$l"Aes D"ality man"al8
po$eA"e man"al 3 list o% po$eA"e8 list o% Bo@-inst"$tions 8 %omats anA stanAaAs o%
intenal + eFtenal oi#in&et$&&
*) /omats+.e$oAs eD"ieA %o implementation o% the D"ality mana#ement system as
pe IS' 9001:,000 ae #i!en in AnneF 1
$.0.0 &UALIT' MANUAL
)he Aetails o% D"ality man"al Bhi$h in$l"Ae the s$ope o% the D"ality mana#ement system8
C"sti%i$ation o% eF$l"sions anA the e%een$e to Ao$"menteA po$eA"es ae esta>lisheA %o
the D"ality mana#ement system as also the Aes$iption o% intea$tion >etBeen the
po$esses o% the D"ality mana#ement system& )he in%omation e#aAin# D"ality man"al
is #i!en at C o% this D"ality man"al&
$.0.2 CONTROL O/ DOCUMENTS
A AetaileA po$eA"e %o $ontol o% Ao$"ments has >een Ae%ineA anA esta>lisheA in the
D"ality po$eA"e man"al Ao$"ment no& BMU-QPM-5&,&2-01 Bhi$h $o!es the
%olloBin# eD"iements o% the D"ality mana#ement system:
a) Appo!al o% the Ao$"ments >y the 6eneal Mana#e8 mil@ plant8 BathinAa& pio to
thei "se&
>) .e!ieB anA "pAation anA e appo!al o% the Ao$"ments&
$) IAenti%i$ation %o $han#es anA $"ent e!ision stat"s o% the Ao$"ments&
A) 0e#i>le anA eaAily iAenti%ia>le ele!ant !esion o% the Ao$"ments at the pla$e o% "se&
e) 4isposal o% the o>solete Ao$"ments to pe!ent its "nintenAeA "se&
%) IAenti%i$ation o% o>solete Ao$"ments etaineA %o any p"pose&
#) IAenti%i$ation o% Ao$"ments o% eFtenal oi#in anA $ontol o% thei Aisti>"tion&
$.0.$ CONTROL O/ RECORDS
A Ao$"menteA po$eA"e has >een esta>lisheA anA is maintaineA %o le#i>ility8
iAenti%i$ation 8 eaAy etie!a>ility8 %ilin#8 stoa#e8 pote$tion 8maintenan$e8 etention
peioA anA Aisposition o% e$oAs& )he D"ality e$oAs ae maintaineA to po!iAe e!iAen$e
o% $on%omity to the eD"iements anA the e%%e$ti!e opeation o% the D"ality mana#ement
system& A list o% %omats+ e$oAs is maintaineA anA "pAateA Bith etention peioA o%

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ea$h e$oA >y M. Bheeas a list o% e$oAs maintaineA >y the Aepatment Bill >e
a!aila>le >y the Aepatmental heaA& :hen a#eeA to $onta$t"ally 8 D"ality e$oAs ae
maAe a!aila>le %o e%een$e to the $"stomes anA othe $on$eneA pesons& .e$oAs
petainin# to D"ality mana#ement system ae $alleA D"ality e$oAs& /o Aetails please see
po$eA"e %o $ontol o% D"ality e$oAs in D"ality po$eA"e man"al Ao$"ment no& BMU-
QPM-5&,&5-01
#. MANA1EMENT RESPONSIBILIT'
#." MANA1EMENT COMMITMENT
)he top mana#ement o% mil@ plant BathinAa is $ommitteA %o implementation o% the
D"ality mana#ement system >y %olloBin# stat"toy 3 e#"latoy eD"iements anA >y
maintainin# pope $omm"ni$ation Bith $"stome %o its $ontin"al impo!ement&& )he
mana#ement ha!e Ae%ineA anA Ao$"menteA a D"ality poli$y anA D"ality o>Ce$ti!es&
Q"ality poli$y has >een AisplayeA in all Aepatments %o $omm"ni$atin# its $ontents to all
employees %o thei "nAestanAin#& .esponsi>ility anA a"thoity o% the $on$en peson
Bho s"pe!ise anA monito the system ha!e >een Ae%ineA HAnneF"e KA?)&In oAe to
po!iAe e!iAen$e o% the $ommitment %o $ontin"al impo!ement 8 the mana#ement also
e!ieBs the pe%oman$e o% the system anA a!aila>ility o% the eso"$es %om time to
time A"in# mana#ement e!ieBs& A statement o% the D"ality poli$y is #i!en "nAe Cla"se
5&2 o% this D"ality man"al&
#.0 CUSTOMER /OCUS
)he mana#ement iAenti%y the $"stomes anA thei eD"iements& )he $"stomes neeAs anA
eFpe$tations %o poA"$ts 8 Aeli!ey post Aeli!ey8 pi$e et$ ae ta@en into $onsiAeation
Bhile ma@in# plans & )he stat"toy anA e#"latoy eD"iements ae also ta@en into
$onsiAeation Bhile man"%a$t"in# the poA"$t + %om"lations& C"stomes? neeAs anA
eFpe$tations ae $omm"ni$ateA to $on$eneA pesons Bithin the o#aniIation& C"stomes
ae in%omeA a>o"t the stat"s o% the po#ess on telephone as 3 Bhen so"#ht >y $"stome
anA $leaan$es %om $"stome 8 Bhee appli$a>le 8 ae o>taineA at pe-AetemineA sta#es&
As a paamete o% $"stome satis%a$tion& )he mana#ement also o>tains a %eeA >a$@ %om
the $"stomes to @noB the le!el o% satis%a$tion anA to impo!e the pe%oman$e >aseA on
this %eeA>a$@& A #ooA appot is maintaineA Bith $"stomes & A epeat oAe %om the
$"stome is also $onsiAeeA as a $"stome satis%a$tion& A $"stome esponse %om has
>een Ae!elopeA %o $"stomes pe$eption a>o"t the #ooAs anA se!i$es& A e$oA o%
$omplain is maintaineA >y the ma@etin# heaA as eD"ieA "nAe $la"se <&,&2 Bheeas the
in!esti#ation anA $oe$ti!e %o Aealin# o% $omplain ae #i!en "nAe $la"se 8&5&,&

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#.2 &UALIT' POLIC'
)he top mana#ement ha!e Ae%ineA 8 Ao$"menteA anA AisplayeA D"ality poli$y at Ai%%eent
pla$es in all Aepatments %o in%omation anA "nAestanAin# o% the D"ality poli$y >y all
employees8 the statement o% the D"ality poli$y is Ae$iAeA >y the $ompany Bith a
po!ision to e!ieB the same %o the $ontin"in# s"ita>ility anA the same is #i!en >eloB&
Milkfed, Bathinda Dairy firmly believes that the only way to progress and prosperity is to
provide total satisfaction to customers.
We strive to achieve this goal through:
6 To!7 8o99i!9en! !o 8onsis!en! e:8e77en8e in 9n;<8!;(in, = s;))7+
o< >;7i!+ 9i7? n* 9i7? )(o*;8!s n* 8on!in;7 i9)(ove9en! s )e(
ISO 500":0000.
6 A))7i8!ion o< innov!ive !e8@ni>;es, !@e s!!e o< (! !e8@no7o,+ n*
<oo* s<e!+ 9n,e9en! s+s!e9s AHACCPB.
6 Deve7o)in, 9o!iv!e* *e*i8!e* n* *evo!e* Co(? <o(8e.
PLACE: BATHINDA 1ENERAL MANA1ER

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#.$ PLANNIN1
#.$." &UALIT' MANA1EMENT OBDECTIVES
QUALITY OBJECTIVES
4eAi$ateA to man"%a$t"e anA po!iAe D"ality anA sa%e poA"$ts8 the D"ality o>Ce$ti!es o%
Mil@ Plant BathinAa ae:
0osses Bill >e eA"$eA %om 1&59G to 1&55G %o /at anA 0&99G to 0&95G %o S(/
MB.) o% aB mil@ e$ei!eA %om MCC Bill >e in$easeA 10 Min"tes %om pe!io"s
yea a!ea#e
$"stomes satis%a$tion le!el E at least ,0% eF$ellent %eeA >a$@&
Complyin# Bith appli$a>le stat"toy 3 e#"latoy eD"iements
Moti!atin# employees %o po%essional eF$ellen$e8 pati$ipation anA )eam >"ilAin#&
#.$.0 &UALIT' MANA1EMENT S'STEM PLANNIN1
Mil@ plant BathinAa ha!e iAenti%ieA the po$esses anA po$eA"es neeAeA %o
implementation o% the D"ality Mana#ement system& )he inte#ity o% the system is ens"eA
>y assi#nin# esponsi>ility anA a"thoity o% pesons Bho mana#e 8 $ontol anA s"pe!ise
the system&

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Mana#ement a$ti!ity po$esses in$l"Ae man"%a$t"e o% mil@ anA mil@ poA"$ts& In oAe
to monito the e%%e$ti!eness o% the system 8 po$eA"es %o mana#ement e!ieB 8 intenal
a"Ait 8 $oe$ti!e anA pe!enti!e a$tions ha!e >een laiA AoBn& )he plannin# o% D"ality
mana#ement system has >een $aieA o"t in oAe to meet the eD"iements #i!en in item
5&1&'the po$eA"es s"$h as $ontol o% (on$on%omities o>se!eA in the system as
Bell as eAessal o% $omplaints anA the eso"$es neeAeA %o implementation o% D"ality
mana#ement system ha!e >een Ae%ineA&
Plan %o poA"$t ealisation is #i!en in $la"se <&1 o% this man"al AnneF"e KP?
Monitoin# o% the po$esses is Aone Bith the help o% $iti$al $ontol points HCCP?s)
po!iAeA %o ea$h po$ess #i!en in HACCP man"al&& Mil@ plant has esta>lisheA a D"ality
plan %o samplin# 8 testin# anA inspe$tion o% the aB mateials H mil@ ) anA po$ess
$ontols&
Pe!enti!e maintenan$e s$heA"le %o "tility anA ma$hiney is pepaeA anA implementeA
to minimise the >ea@AoBns&
In oAe to Aetemine Bhethe the D"ality mana#ement system $on%oms to the
eD"iements o% IS' 9001-,000 8 the intenal a"Aits ae planneA anA $aieA o"t&
Mana#ement e!ieB $ommittee e!ieBs the pe%oman$e o% D"ality mana#ement system&
All e#"latoy anA stat"toy eD"iements appli$a>le to %ooA poA"$ts ae sti$tly aAheeA
to Bhile man"%a$t"in# poA"$ts at mil@ plant BathinAa "nAe o" D"ality mana#ement
system& )he Aetails o% HACCP plannin# 8 analysis anA $ontol po$eA"e is #i!en in 4o$
BMU-QPM-HACCP-02
#.# RESPONSIBILIT' , AUTHORIT' AND COMMUNICATION
#.#." RESPONSIBILIT' AND AUTHORIT'
)he top mana#ement ha!e Ae%ineA the esponsi>ilities anA the a"thoities o% the @ey
pesons Bho mana#e anA pe%om the a$ti!ities %o e%%e$ti!e implementation o% the
D"ality mana#ement system& Inteelation o% esponsi>ility 3 a"thoity ae Ae%ineA in
anneF- A anA these ae $omm"ni$ateA to $on$eneA pesons in the %om o% $ontolleA
$opies o% this man"al&
#.#.0 MANA1EMENT REPRESENTATIVE

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)he mana#ement has appointeA an M&.& Bhose esponsi>ilities ha!e >een #i!en in
AnneF E A o% this D"ality man"al&
#.#.2 INTERNAL COMMUNICATION
)he intenal $omm"ni$ation is maAe tho"#h Aepatmental meetin#s 8 noti$es on noti$e
>oaAs anA telephoni$ $on!esations Bithin the o#anisation&
5&9 MANA1EMENT REVIEE
#.3." 1ENERAL
)op mana#ement e!ieBs the o#anisations? D"ality mana#ement system at the planneA
inte!als to ens"e the $ontin"in# s"ita>ility8 aAeD"a$y anA e%%e$ti!eness o% the D"ality
mana#ement system& )hese e!ieBs ae "seA to assess the oppot"nities %o impo!ement
anA neeA %o $han#es in the system& .e$oAs o% the mana#ement e!ieBs ae maintaineA
>y the M&.& the mana#ement e!ieB in$l"Aes inp"t 3 o"tp"t e!ieB as pe Cla"ses 5&9&,
3 5&9&2 o% IS' 9001:,000&
A po$eA"e %o mana#ement e!ieB is #i!en in the D"ality po$eA"e man"al BMU-
QPM-5&9-01 Mana#ement e!ieB
9&0 RESOURCE MANA1EMENT
3." PROVISION O/ RESOURCE
In oAe to implement 8 maintain anA $ontin"ally impo!e the e%%e$ti!eness o% the D"ality
mana#ement system anA to enhan$e $"stome satis%a$tion >y meetin# $"stome
eD"iements 8 mil@ plant has AetemineA anA po!iAeA the neeAeA eso"$es s"$h as
h"man eso"$es 8 eD"ieA in%ast"$t"e anA a $on#enial Bo@ en!ionment&
9&, HUMAN RESOURCES
3.0." 1ENERAL
Mil@ plant employs pesons a%te Aeteminin# thei $ompeten$e %o pe%omin# Bo@
Bhi$h e%%e$ts the poA"$t D"ality anA i% eD"ieA tainin# is po!iAeA to the iAenti%ieA
pesons %o enhan$ement o% thei s@ills& AAministation maintains e$oAs o%
eA"$ational D"ali%i$ation 3 te$hni$al s@ills a$D"ieA 8 eFpeien$e in ele!ant %ielA 8
tainin# $o"ses attenAeA anA a>ility a$D"ieA to pe%om thei A"ties in espe$t o% all
employees o% the $ompany & )hese e$oAs ae "tiliIeA %o assessin# employee?s
s"ita>ility %o ta@in#-"p hi#he esponsi>ilities anA aAAitional tainin# neeAs&

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3.0.0 COMPETANCE, AEARENESS AND TRAININ1
A%te assessment o% $ompeten$e o% pesonnel >y thei Aepatmental heaAs 8 the tainin#
neeAs o% the pesonnel pe%omin# a spe$i%i$ Co> 8 Bhi$h a%%e$t the D"ality o% the poA"$t 8
ae pepaeA >y espe$ti!e heaA o% Aepatments anA %oBaAeA to In$ha#e HP3A)& BaseA
on this a tainin# s$heA"le is pepaeA >y In$ha#e HP3A) anA ne$essay tainin# is
impateA to the $on$eneA pesonnel as pe the tainin# s$heA"le& InAi!iA"al employee is
maAe aBae o% his a$ti!ities anA $onti>"tions A"in# intea$tion Bith thei s"peios&
)ypes o% tainin# po!iAeA to employees ae:
1) InA"$tion tainin# %o neB pesons Coinin# the o#aniIation
,) 'n the Co> tainin# 8 Bhee!e $onsiAeeA ne$essay
2) Spe$ialiseA tainin# %o enhan$ement o% s@ills8 as poposeA >y HeaA '%%i$e8 i%
ne$essay
5) /ist aiA
5) Use o% %ie-%i#htin# *D"ipment
9) ABaeness po#amme %o IS' 9001-,000 in$l"Ain# amenAments to HACCP IS-
15000: 1998 H'ne 4ay)
<) Intenal A"Aito tainin# as pe IS' 9000-,000
.e$oAs o% *A"$ational D"ali%i$ations 8 tainin# 8 s@ills8 health Honly %o employees
Bo@in# in poA"$tion aeas 3 hanAlin# mil@ po$essin#) anA eFpeien$e ae maintaineA
>y aAministation in espe$t o% all employees anA "pAateA %om time to time& Po$eA"e
%o tainin# o% pesonnel is #i!en in 4o$&(o&BMU-QPM-9&,&,-01
9&2 IN/RASTRUCTURE
Mil@ plant has po!iAeA anA maintainin# the in%ast"$t"e neeAeA to a$hie!e the
$"stome eD"iements Bhi$h in$l"Aes a s"ita>le Bo@-pla$e Bith pope "tilities %o the
employees s"$h as pope >"ilAin# st"$t"e 8po$ess eD"ipment8 Bo@ spa$e8 ne$essay
haABae + so%tBae8 $omm"ni$ation %a$ilities anA othe s"ppot se!i$es& Maintenan$e o%
the plant eD"ipment anA ma$hiney is also Aone as pe pe!enti!e maintenan$e s$heA"le
.e%e Po$eA"e %o Plant anA *D"ipment maintenan$e anA e%%l"ent teatment plant as
#i!en in BMU-QPM-9&2-01 3 0, espe$ti!ely&
9&5 EORK ENVIRONMENT
Clean anA $om%ota>le Bo@ en!ionment has >een po!iAeA to all employees @eepin# in

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!ieB thei Co> eD"iement in$l"Ain# intenal $omm"ni$ation neeAs&& Hy#ieni$ $onAitions
maintaineA >y the $ompany in the %a$toy pemises meet the eD"iements pes$i>eA in
IS-15000:1998 + HACCP system anA #"iAelines %o its appli$ation Hin$l"Ain# amenAment
no& 1 o% 4e$em>e ,001 ) anA P/A a$t& Po$eA"e %o :o@ *n!ionment is #i!en in
4o$&BMU-QPM-9&5-0180, 3 02
4. PRODUCT REALISATION
<&1 PLANNIN1 O/ PRODUCT REALISATION
Mil@ plant BathinAa has a plant %o poA"$in# mil@ 3 mil@ >aseA poA"$ts Bith a Ae%ineA
$apa$ity8 >aseA on Bhi$h yealy + lon# tem $onta$ts ha!e >een enteeA into Bith n"m>e
o% $"stomes tho"#h Mil@%eA Sin$e %ist eD"iement is to meet o" oBn >anA 1e@a
neeAs as poCe$teA >y MI0;/*48 Monitoin# anA $ontol o% po$esses is $aieA o"t as
pe po$ess $ontol $hats e% : AnneF I= to =II&
)he po$esses neeAeA %o poA"$t ealisation ae #i!en in D"ality plan %o poA"$t
ealisation8 @eepin# in !ieB Cla"se 5&1 o% this man"al alon# Bith the ne$essay eso"$es
%o the Mil@ anA mil@ poA"$ts&HAnneF"e KP?) anA plans %o %ooA sa%ety mana#ement
system is #i!en in BMU-HACCP-02&
Q"ality o>Ce$ti!es anA $"stome eD"iements o% the poA"$ts + se!i$es to >e po!iAeA
ae noteA 8 ne$essay eso"$es neeAeA to a$hie!e the $"stome eD"iement ae planneA
anA aan#eA anA po$ess o% !ei%i$ation anA !aliAationHi% eD"ieA >y the $"stome) is
Aone Bith the help o% test methoAs8 $on%oman$e to spe$i%ieA eD"iements anA >y
a$$eptan$e o% poA"$t >y the $"stome & )he monitoin#8 inspe$tion8 test a$ti!ities anA the
$iteia %o the poA"$t a$$eptan$e is pepaeA as pe spe$i%ieA eD"iement o% the
$"stome anA poA"$t&HPlease e%e to spe$i%i$ation 3 $iteia %o poA"$t a$$eptan$e
man"al)
Q"ality Plan %o in$omin# mateial is #i!en in BMU-QPM- <&5&2-01
)he QC la> maintains e$oAs %o inspe$tion anA testin#& Please also e%e Cla"se 8&,&5
%o monitoin# 3 meas"ement o% poA"$t&
<&, CUSTOMER RELATED PROCESSES
/o $"stome elateA po$esses at mil@ plant BathinAa po$eA"e no& BMU-QPM-<&, is
appli$a>le anA it $omes "nAe the esponsi>ilities o% In$ha#e8 Ma@etin# in $ons"ltation
Bith In$ha#e PoA"$tion o his nominee& Bie% Aetails ae #i!en in the %olloBin# Cla"ses
%o Aeteminin# the $"stome eD"iements anA poA"$t e!ieB&

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4.0." DETERMINATION O/ RE&UIREMENTS RELATED TO THE PRODUCT
Mil@ plant BathinAa Aetemines the spe$i%ieA eD"iements o% the $"stome %om the
oAes + $onta$ts8 tho"#h s">seD"ent $oesponAen$e anA m"t"al Ais$"ssions in$l"Ain#
stat"toy anA e#"latoy eD"iements& :heeas $onta$t is si#neA Bith $"stomes a%te
AetaileA Aeli>eations e#aAin# payments8 Aeli!ey 3 post Aeli!ey eD"iements&.e%e
Ao$"ment BMU-QPM-<&,&1-01
4.0.0 REVIEE O/ RE&UIREMENTS RELATED TO THE PRODUCT
Mil@ plant BathinAa e!ieBs the eD"iements elateA to the poA"$ts Bhile eFaminin# the
tenAe + o%%e %o instit"tional ma@etin#& :hile e!ieBin# the $"stome eD"iements8 o"
a>ility o% meetin# the eD"iement is assesseA Bith aAeD"ate eso"$es allo$ation& In $ase
thee is Ae!iation o Am>i#"ity in "nAestanAin# o% $"stome neeAs the same is esol!eA +
$lai%ieA >e%oehanA& .e$oAs o% s"$h e!ieBs anA a$tions aisin# o"t o% the e!ieB ae
maintaineA& :heeas %o ma@etin# o% mil@ anA mil@ poA"$ts Aisti>"tos +Aeales ae
appointeA a%te assessin# thei a>ility %o sale o% mil@ poA"$ts& )he appo!al %o >"l@
s"pply is o>taineA %om Mil@%eA heaA o%%i$e Bheeas an a#eement is si#neA >etBeen the
Aisti>"to+Aeale anA 6eneal Mana#e &A>o"t the Aetail o% the Aeli!ey #"iAelines 8 pi$e
st"$t"e o% heaA o%%i$e is %olloBeA& (e$essay amenAment to the tenAe + $onta$t ae
o>taineA 8 i% eD"ieA 8 in Bitin# 8 %o pope e$oAs o% $"stomes? %inal
eD"iements&.e%e Ao$"ment (o& BMU-QPM-<&,&,-01
4.0.2 CUSTOMER COMMUNICATION
Mil@ plant BathinAa maintain an e%%e$ti!e aan#ement %o $omm"ni$atin# Bith
$"stomes Bith espe$t to his eD"iements& Any %"the enD"iy o oAe hanAlin# 8
in$l"Ain# any amenAments in the oAe o s">seD"ent eD"iements ae met&
Comm"ni$ation is also maintaineA tho"#h %eeA>a$@ e!en a%te oAe has >een eFe$"teA&
Mil@ plant BathinAa has also esta>lisheA po$eA"e %o hanAlin# the $omplaints %o
enhan$in# $"stome satis%a$tion& A e$oA o% $omplain is maintaineA >y the ma@etin#
heaA as eD"ieA "nAe $la"se <&,&2 Bheeas the in!esti#ation anA $oe$ti!e %o Aealin#
o% $omplain ae #i!en "nAe $la"se 8&5&,& .e%e Ao$"ment (o& BMU-QPM-<&,&2-01
4.2. DESI1N AND DEVELOPMENT

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(ot appli$a>le& .e%e Cla"se 1&, o% this man"al&
4.$ PURCHASIN1
P"$hase In$ha#e ens"es that the poA"$ts p"$haseA >y the mil@ plant >athinAa meet
the spe$i%ieA eD"iements o% the inte#ateA D"ality system& At the p"$hase sta#e also it
is ens"eA that P/A anA othe le#al eD"iements ae not !iolateA&
)he p"$hases elate to the po$"in# o% aB mateials8 $onta$teA items anA othe
$iti$al $ons"ma>le items& )he $onta$teA item is aB mil@ >ein# e$ei!eA %om !aio"s
$oopeati!e Aaiy so$ieties& )he items p"$haseA ae $onse!eA mil@ poA"$ts& 'the
$ons"ma>le items ae $hemi$als eD"ieA in !aio"s $leanin# opeations to maintain the
hy#ieni$ $onAitions in the mil@ plant >athinAa &
All mateial shall >e so"$e %om s"pplies Bho ha!e AemonstateA thei $apa>ility to
s"pply mateial o% AesieA D"ality 8 in AesieA D"antity 8 at spe$i%ieA Aeli!ey s$heA"les
anA ens"e elia>ility anA $on%omity&
4.$." PURCHASE PROCESS
B"l@ p"$hases o% item li@e pa$@in# mateial anA $etain $hemi$al is maAe >y heaA
o%%i$e& :heaeas the Mil@ Plant8 BathinAa ens"es that the p"$haseA poA"$ts
in$l"Ain# aB mil@ $on%im to spe$i%ieA p"$hase eD"iement& .aB mil@ is testeA at
so$iety le!els anA is a$$epteA Aie$tly >y the mil@ plant o tho"#h the $hillin# $ente
a%te testin#& )he s"pplies ha!e >een sele$teA >est on thei a>ility to s"pply the
poA"$t in a$$oAan$e Bith spe$i%ieA eD"iements >y the mil@ plant& Citeia %o
sele$tion8 e!al"ation anA ee!al"ation o% the s"pplies ha!e >een esta>lisheA& .e$oAs
%o e!al"ation o% the s"pplies anA the e$oAs o% a$tion ta@en >aseA on the e!al"ation
o% the s"pplies maintaineA& /o Aetails o% the e!al"ation o% the s"pplies please see
po$eA"$e %o p"$hase BMU-QPM-<&5&1-01
4.$.0 PURCHASIN1 IN/ORMATION
)he Mil@ plant ens"es that the P"$hase 'Ae pleA#eA on the s"pplie in$l"Ae spe$i%ieA
eD"iements in espe$t o% appo!al o% the poA"$t >e%oe a$$eptan$e i&e& the inspe$tion
$onAition is to >e $on!eyeA anA $lai%ieA &P"$hase 'Ae is s"%%i$iently AetaileA to
%oe$lose $han$e o% !ayin# intepetation anA am>i#"ity Bith pe$ise Aata8 AaBin#s Hi%
eD"ieA)8 spe$i%i$ations8 inspe$tion anA test paametes et$&

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Mateial eD"ieA %o man"%a$t"e o pa$@a#in# o% $"stom pa$@eA poA"$ts is
p"$haseA as pe the eD"iements o% inAi!iA"al $"stome8 in line Bith his #"iAelines o
spe$i%i$ations& /o Aetails please see the po$eA"e %o p"$hase as #i!en a>o!e in
Cla"se <&5&,-01 3 0,
4.$.2 VERI/ICATION O/ PURCHASED PRODUCT
Appopiate Cla"se %o !ei%i$ation o% p"$haseA poA"$ts at s"pplie?s pemises >y the
mil@ plant BathinAa o its epesentati!e + $"stome shall >e in$l"AeA in the P"$hase
'Ae Bhee eD"ieA& Physi$al !ei%i$ation o% D"antities anA tansit Aama#es is $aieA
o"t at mil@ plant anA the s"pplies ae pomptly in%omeA a>o"t the same %o ealy
eplenishment&
.e$oAs ae maintaineA %o s"$h eCe$tions anA also %o non$on%oman$e o% these
mateials in "se A"in# po$esses anA testin# + !ei%i$ation o% %inal poA"$ts & )his
in%omation + e$oAs ae "seA %o yealy e!al"ation o% the s"pplies& /o Aetails please
see po$eA"e %o !ei%i$ation o% in$omin# poA"$ts 4o$& BMU-QPM-<&5&2-01 Bhi$h
also in$l"Ae a inspe$tion plan %o in$omin# aB mateials&
4.# PRODUCTION AND SERVICE PROVISION
4.#." CONTROL O/ PRODUCTION AND SERVICE PROVISION
1) *a$h poA"$t is man"%a$t"eA in a$$oAan$e Bith poA"$t spe$i%i$ations8 po$ess
$ontol $hatsH .e%e AnneF&- I= to =II ) 8 Bo@ inst"$tions 3 test methoAs %o
poA"$tion 8 poA"$tion plans 8Bhi$h may in$l"Ae a!aila>ility o% eD"ipment8
monitoin# 3 meas"in# Ae!i$es anA Aeli!ey Aate 8anA $he$@-lists 8 as appli$a>le&
,) Man"%a$t"in# is $aieA o"t in s"ita>le en!ionment @eepin# P/A 3 HACCP
eD"iements sti$tly implementeA 3 maintaineA&
2) Contol o% D"ality A"in# poA"$tion is maintaineA >y monitoin# the po$esses&
.eD"iement o% appo!al o% po$esses anA o eD"ipment is AetemineA at the plannin#
sta#es anA implementeA Bhee ne$essay&
5) A!aila>ility o% monitoin# anA meas"in# Ae!i$es is ens"e anA ae maAe a!aila>le >y
the Q"ality Contol la> as Bell as Bith en#ineein# Aepatment&
5) Inspe$tion %o $omplian$e to spe$i%i$ations is $aieA o"t at peAetemineA sta#es o%
poA"$tion anA the same is e$oAeA in pes$i>eA Pe%oma&

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9) .aB mateials ae testeA %om ea$h $onsi#nment e$ei!eA& *a$h >at$h o% %inisheA
#ooAs + %inal poA"$t man"%a$t"eA is also testeA as pe spe$i%ieA eD"iements&
<) All the poA"$ts? man"%a$t"eA ae listeA in the e$oAs on Aaily shi%t >asis&
8) .elease o% Ma@et Mil@ is Aone >y BCC anA mil@ poA"$ts Aone >y In$ha#e
ma@etin#+stoeHMil@ poA"$ts) a%te !ei%i$ation >y QC peson&
4.#.0. VALIDATION O/ PROCESSES /OR PRODUCTION = SERVICE PROVISION
Po$ess o% paste"isation anA CIP ae !aliAateA >aseA "pon the Aata?s a!aila>le anA the
a$$eptan$e o% o" poA"$ts %o thei intenAeA "se >y o" $"stome in a$$oAan$e Bith
planneA aan#ements&
4.#.2 IDENTI/CATION AND TRACEABILIT'
I4*()I/ICA)I'( A(4 ).AC*ABI0I)- IS MAI()AI(*4 AS /'00':S:
STA1E O/ PRODUCT METHOD O/ IDENTI/ICATION AND TRACEABILIT'
.aB mil@ in $ans So$iety (ame 'n )he Cans+("m>e '% )he )"$@&
.aB mil@ in tan@e )an@e ("m>e H 1ehi$le .e#istation ) AnA 4espat$h (ote 4etails
'% *a$h S"pplie Ae (oteA In 4aily Mil@ .e$iept A$$o"nt
HPo$essin#)
Mil@ in tan@s )an@ ("m>e '% *a$h )an@ In :hi$h Mil@ Is .e$ei!eA
Mil@ in po"$hes CoAe 'n Po"$hes InAi$atin# 4ate+Month+-ea Is Ma@eA&
Conse!eA $ommoAities Pintin# 'n )he Pa$@in# Mateial HCaton8 BoF8 Ba# *t$&) InAi$atin#
Bat$h (o&8 Mp 3 4ate+Month+-ea '% Man"%a$t"in#&
Items in Stoe S"ita>le 0a>els IAenti%yin# By 4es$iption '% Stoe 3 Stat"s '%
Inspe$tion+ 1ei%i$ation H PasseA + .eCe$teA)& It Is IAenti%ieA By CoAe
(o&8 4es$iption 3 0&/& Pa#e (o& AnA )he Position '% )he Mateial
Is )a$eA BaseA 'n )he In%omation .a$@+.oB+Bin&
4.#.$ CUSTOMER PROPERT'
)his Cla"se is not appli$a>le to the inte#ateA D"ality system >ein# %olloBeA at mil@ plant
BathinAa8 as the poA"$ts po$"eA %om the $"stome H a$t"ally p"$haseA ) ae not
eF$l"si!ely "seA in the %inal poA"$t s"pplieA to that pati$"la $"stome&
4.#.# PRESERVATION O/ PRODUCT

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4"e $ae is ta@en to a!oiA Aeteioation in D"ality o poA"$t sa%ety A"in# hanAlin# 8
pa$@in# 8 stoa#e anA Aespat$h %o all poA"$ts e$ei!eA 8 po$esseA 8 man"%a$t"eA in
the plant&*mployees hanAlin# the poA"$t ae esponsi>le %o maintainin# poA"$t
D"ality anA %ooA sa%ety in the plant as pe inst"$tions #i!en >eloB :
1) PoA"$ts ae hanAleA >y meAi$ally %it anA taineA sta%%&
,) PoA"$ts an#in# %om aB mateials to %inisheA poA"$t i&e& Mil@ anA $onse!eA
$ommoAities to po$esseA mil@8 >"tte 8 #hee8 inAi#eneo"s mil@ poA"$ts8 mil@ poBAes
ae stoeA "nAe $ontolleA $onAitions anA peioAi$ally $he$@eA to pe!ent Aeteioation
anA $ontamination o% poA"$t&
2)&
5) Mil@ is Aespat$heA in $o!eeA !ehi$les %o lon# Aistan$es& '!e shot Aistan$es 8 the
poA"$ts $an >e Aespat$heA in open !ehi$les&/o Aetails please see po$eA"e
4o$&(o&BMU-QPM-<&5&5-01 3 0,
<&9 CONTROL O/ MONITORIN1 = MEASURIN1 DEVICES
)he meas"es to ens"e that inspe$tion8 meas"in# anA test eD"ipment ae appopiately
$ali>ateA anA $ontolleA anA $oe$tness o% meas"ements "sin# s"$h eD"ipment %o
ens"in# >oth the D"ality anA sa%ety o% the poA"$ts ha!e >een esta>lisheA anA
maintaineA >y the plant& )hese ae appli$a>le to the inspe$tion8 meas"in# anA test
eD"ipment "seA >y Q"ality $ontol anA PoA"$tion Aepatments8 Bhi$h $an a%%e$t
poA"$t D"ality& )he eD"ipment in$l"Aes Pipettes8 B"tyometes8 0a$tometes anA
)hemometes in QC8 )hemo#aphs8 6a"#es8 Paste"iIe anA Stoa#e tan@8 :ei#hin#
s$ales anA :ei#h->iA#e in PoA"$tion&
)he heaAs o% the D"ality $ontol8 en#ineein# anA poA"$tion ae esponsi>le %o ens"in#
that the po$eA"es laiA AoBn anA as appli$a>le to thei aea o% opeation ae %olloBeA&
BoaA #"iAelines ae #i!en >eloB :
1) QC anA *n#ineein# Aepatments ha!e iAenti%ieA the meas"ements to >e maAe anA the
a$$"a$y eD"ieA %o meas"ement& BaseA on these8 they ha!e iAenti%ieA anA po$"eA
the inst"ments anA eD"ipment neeAeA %o meas"ements&
,) Cali>ation po$eA"es ae laiA AoBn appopiately anA !ai%i$ation is $aieA o"t in
ho"se in a$$oAan$e Bith the laiA AoBn po$eA"es a#ainst $eti%ieA eD"ipment ha!in#
@noBn !aliA elationship to nationally e$o#niIeA stanAaAs& :hee!e s"$h stanAaAs Ao
not eFist8 the >asis "seA %o $ali>ation shall >e $aieA o"t Bith espe$t to a maste

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$ali>ateA eD"ipment +Ae!i$e H not to >e "seA %o e#"la poA"$t inspe$tion a$ti!ities anA
to >e stoeA in sa%e $"stoAy)&
2) A $ali>ation e$oA shall >e maintaineA a#ainst ea$h o% s"$h eD"ipment $omin# "nAe
the $ali>ation a$ti!ity anA the es"lt o% $ali>ation shall >e e$oAeA& )he eD"ipment
$omin# "nAe the $ali>ation a$ti!ity shall >e aAeD"ately iAenti%ieA to shoB the
$ali>ation stat"s&
5) )he pesons "sin# the $ali>ateA eD"ipment ae aAeD"ately inst"$teA to %olloB the Bo@
inst"$tion& Appopiate meas"es ae aAopteA to ens"e that the $ali>ateA eD"ipment is
stoeA anA hanAleA anA "seA popely so that the %itness %o "se anA a$$"a$y ae
maintaineA&
5) 4"in# $ali>ation o% the eD"ipment i% the $ali>ation es"lts ae not satis%a$toy8 the
eD"ipment shall >e aAC"steA o epaieA o s$appeA as the $ase may >e& I% the eD"ipment
is %o"nA to >e o"t o% $ali>ation8 the !aliAity o% pe!io"s inspe$tion anA test es"lts shall
>e assesseA anA Ao$"menteA to the #eatest eFtent possi>le&
.e%& 4o$& (o&BMU-QPM-<&9 E01 Po$eA"e %o $ali>ation o% Inspe$tion8 Meas"in#
anA )est eD"ipments HMonitoin# 3 Meas"in# Ae!i$es )&
8 MEASUREMENT ANAL'SIS AND IMPROVEMENT
%." 1ENERAL
Mil@ plant BathinAa has planneA anA implementeA the monitoin# anA meas"ement o%
the po$esses #i!en in the po$ess $ontol $hats e%eeA in item 5&1 o% this man"al& In
oAe to ens"e $on%omity o% the QMS anA to ha!e $ontin"al impo!ement 8
pe%oman$e meas"ement is $aieA o"t tho"#h !aio"s methoAs li@e intenal a"Aits 8
$"stome %eeA>a$@ 8 $omplaints 8 employees tainin# 8 mana#ement e!ieB meetin#s anA
othe intea$tions L $oe$ti!e a$tions ae ta@en in oAe to ha!e $ontin"al impo!ement&&
Also e%e Cla"se 8&5 3 elateA po$eA"e&
8&, MONITORIN1 = MEASUREMENTS
%.0." CUSTOMER SATIS/ACTION
In oAe to meet the $"stome eD"iements8 $"stome is eD"ieA to #i!e %eeA->a$@ o% the
poA"$t in the pes$i>eA Pe%oma& All $"stome $omplaints ae eAesseA pomptly as
pe the po$eA"e BMU-'PM-8&5&,-0, a epeat oAe %om a $"stome is also $onsiAeeA
as $"stome satis%a$tion inAi$ato& A D"antitati!e anA meas"a>le o>Ce$ti!e ha!e >een
%iFeA "nAe $la"se 5&5&1
%.0.0 INTERNAL AUDIT

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plant has a system %o $onA"$tin# intenal a"Aits at planneA inte!als to Aetemine
Bhethe the QMS $on%oms to the planneA aan#ements anA the Ao$"menteA
eD"iements esta>lisheA >y the o#aniIation anA it is e%%e$ti!ely implementeA 8 in$l"Ain#
timely $oe$ti!e a$tion to eliminate the Aete$teA non$on%omities anA thei $a"ses& )he
a"Ait po#ams ae planneA >y M&.&& )a@in# into $onsiAeation the stat"s anA impotan$e
o% the po$ess anA aeas to >e a"AiteA as Bell as the es"lts o% pe!io"s a"Aits 8 the a"Ait
$iteia 8 s$ope 8 %eD"en$y anA hoB to $onA"$t the a"Aits 8 sele$tion o% a"Aitos >aseA on
thei $ompeten$e anA $onA"$t o% a"Aits 8 to ens"e the o>Ce$ti!ity anA impatiality o% the
a"Ait po$ess & A"Aitos shall not a"Ait thei oBn Aepatments&
/o Aetails please see po$eA"e %o intenal a"Ait in 4o$& (o& BMU-QPM-8&,&,-01
%.0.2 MONITORIN1 = MEASUREMENT O/ PROCESSES
)he monitoin# anA meas"ement o% the po$esses is #i!en in HACCP anA in po$ess
$ontol $hats o% man"al& H AnneF I= to =II) & In $ase o% non-$on%omities8 the
$oe$ti!e a$tions ae ta@en as appopiate to ens"e $on%omity to the $"stome
eD"iement %o mil@ anA its poA"$ts li@e >"tte8 #hee8 panee 3 mil@ $a@e et$&&
.e$oAs %o in-po$ess $ontol anA CCP?s 8 iAenti%ieA as pe HACCP implementation
po#amme ae #i!en >eloB:-
BMU-QM-8&,&2-/01 'peato 0o# Boo@
BMU-QM-8&,&2-/0, B"tte Ch"n 0o# Boo@
BMU-QM-8&,&2-/02 6hee 0o# Boo@
BMU-QM-8&,&2-/05 0o# o% inAi#eno"s mil@ poA"$tM
BMU-QM-8&,&2-/05 PoBAe plant $onAensin# "nit lo# >oo@
BMU-QM-8&,&2-/09 PoBAe plant Aie "nit lo# >oo@
%.0.$ MONITORIN1 = MEASUREMENT O/ THE PRODUCT
Monitoin# anA meas"ement o% the $haa$teisti$s o% the poA"$t is Aone as spe$i%ieA >y
the $"stome anA appopiate e$oAs ae maintaineA& Meas"ements o% the poA"$t is
Aone >aseA on $"stome eD"iement anA poA"$ts ae also testeA in the D"ality $ontol
la> at appopiate sta#es as pe spe$i%ieA eD"iements o% a$$eptan$e $iteia& .e$oAs o%
poA"$t meas"ement ae maintaineA >y Q&C& 4epatment& )est e$oA %o Mil@ PoBAe
anA Q"ality Contol Shi%t .e#iste8 '"t#oin# Mil@ )an@e .e#iste8 Mi$o Biolo#i$al
0o# .e#iste anA Mi$o>iolo#i$al e#iste %o othe p"pose eF$ept poBAe ae
maintaineA Monitoin# the $haa$teisti$s o% the poA"$t to !ei%y that the poA"$t

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eD"iements at appopiate sta#es o% the po$ess ae in a$$oAan$e Bith the planneA
es"lts
)he in-po$essin# anA %inal inspe$tion anA testin# has >een iAenti%ieA anA spe$i%ieA in
AnneF"eNP1J&
It is ens"eA that mil@ >ein# po$esseA is inspe$teA anA testeA at ea$h sta#e o% po$essin#
to ens"e that only appo!eA poA"$ts #oes to the neFt sta#e& )he sta#es in!ol!eA in in-
po$ess inspe$tions anA testin# in$l"Ae :
a) IAenti%i$ation o% sta#es %o ea$h o% the poA"$ts sta#e Bise&
>) Colle$tion o% samples
$) In-po$ess inspe$tion anA testin#HPaamete+ Chaa$teisti$)
A) /eD"en$y
e) .e%een$e o% e$oA >ein# maintaineA
)he inspe$tion anA test plan %o the %olloBin# %inisheA poA"$t has also >een pepaeA anA
is >ein# implementeA
Po"$heA mil@
B"tte
6hee
PoBAeHMil@)
Panee
;hoa+Mil@ $a@e
a) PoA"$t test stat"s is also iAenti%ieA at e!ey sta#e&
>) )he inspe$tion anA test e$oAs ae maintaineA at !aio"s sta#e o% man"%a$t"in#&
)hese ae @ept e!iAen$e o% poA"$t $on%omity to spe$i%ieA eD"iements&
$) :hen the poA"$t %ails to meet the sta#e Bise paametes8 spe$i%ieA po$eA"e o%
non-$on%omin# poA"$ts applies&
In oAe to monito inspe$tion anA test a$ti!ities spe$i%i$ to the poA"$t anA the $iteia
%o poA"$t a$$eptan$e as pe Cla"se <&1 o% Q"ality Man"al the poA"$ts ae testeA anA
e$oAs maintaineA ae as #i!en >eloB:

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BMU-QM-8&,&5&/01 Mil@ PoBAe .e#iste
BMU-QM-8&,&5&/0, Q"ality Contol shi%t e#iste
BMU-QM-8&,&5&/02 '"t#oin# mil@ tan@e e#iste
BMU-QM-8&,&5&/05 Mi$o>iolo#i$al lo# e#iste
BMU-QM-8&,&5&/05 Mi$o>iolo#i$al e#iste %o othe p"pose eF$ept poBAe
BMU-QPM-<&5&2&)M01 )estin# methoAs&
BMU-QPM-8&2-01 Po$eA"e %o $ontol o% non-$on%omity poA"$t
BMU-QPM-9&5-01 Po$eA"e %o #eneal ho"se @eepin#8 plant 3 *D"ipment hy#iene
anA Bo@ en!ionment&
BMU-QM-8&,&5 :I 01 Pe%omin# Aop test o% %illeA po"$hes o% mil@


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""."0.0000 ANNE.URE FP"G
A- IN PROCESS PRODUCT
ANNE. FP" G
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
T+)e o< s9)7e S9)7in, Poin! P(9e!e(- C@(8!e(is!i8 /(e>;en8+ Re8o(* No
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

"& Mil@ Stoa#e )an@ )emp8)aste 3 /la!o"8/at8S(/8 'n$e in a shi%t BMU-QM-8&,&5&/0,
C'B8 A$iAity8SeAiment8 MB.)8
Phosphatase testHonly %o po"$h Mil@)
0& Ceam Stoa#e tan@ )emp8)aste 3 /la!o"8A$iAity8 'n$e in a shi%t BMU-QM-8&,&5&/0,
C'B8/at8S(/
2. Mil@ sepaation Ceam Sepaato /at *!ey 20 min"te BMU-QM-8&,&5&/0,

$ )a>le >"tte Ch"n Moist"e8BoAy o% B"tte *!ey 0ot BMU-QM-8&,&5&/0,
#. 6hee Settlin# tan@ Colo"8)aste 3 /la!o"8Moist"e *!ey tan@ BMU-QM-8&,&5&/0,
//A8 Bo"Ao"in test&
3& Mil@ %o SMP Silo )emp8)aste 3 /lao"8A$iAity8 Be%oe %eeAin# BMU-QM-8&,&5&/0,
+Mil@ PoBAe C'B8 /at8S(/8SeAiment8 to the PoBAe Plant&
Al$ohol test
4& Mil@ %o Panee )an@ )aste 3 /la!o"8 A$iAity8C'B8 *!ey tan@ BMU-QM-8&,&5&/0,
;hoa8 Mil@ Ca@e /at : S(/ 8 seAiments
P(e)(e* B+ A))(ove* B+ P,e 0% o< 40
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Iss;e No. 02
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---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
%& B"tte Mil@ Ch"n /at8A$iAity *!ey lot BMU-QM-8&,&5&/0,

5& Cleanin# a#ent CIP )an@ Sten#th o% $a"sti$ sol"tion 'n$e in shi%t BMU-QM-8&,&5&/0,
o% CIP tan@
"0. In line Mi$o>iolo#i$al testin#
& Mil@ 3 mil@ S"spe$teA point Coli%om8SPC8-3M :ee@ly BMU-QM-8&,&5&/05
poA"$ts Honly >"tte tolley)
H& Ai Mi$o %loa& Pa$@in# .oom *Fpose methoA8SPC :ee@ly BMU-QM-8&,&5&/05

8& SBa>+inse test S"spe$teA point Coli%om8SPC A$$oAin# BMU-QM-8&,&5&/05
to neeA
P(e)(e* B+ A))(ove* B+ P,e 05 o< 40
Do8;9en! No.
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Iss;e No. 02
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B- /INAL PRODUCT
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"& Po"$h Mil@ Pe-pa$@ Ma$hine )emp8)aste 3 /la!o"8 A$iAity8 *a$h BMU-QM-8&,&5&/0,
C'B8/at8S(/8SeAiment8 stoa#e tan@
MB.)

0& Shel% li%e testHPo"$heA Mil@) ColA Stoe )emp8)aste 3 /la!o"8A$iAity 8 'n$e in BMU-QM-8&,&5&/0,
C'B8 MB.) 8/at8S(/8SeAiment *!ey shi%t

2. )a>le >"tte )olley Moist"e8/at Salt8C"A8)aste3/la!& *!ey >at$h BMU-QM-8&,&5&/0,
>oAy8$olo8a$iAity
ColA Stoe )aste 3 /la!o" Moist"e8 A%te e!ey BMU-QM-8&,&5&/0,
A$iAity one month

$& 6hee /illin# )an@ Moist"e8//A esiA"e8Bo"Ao"in *!ey >at$h BMU-QM-8&,&5&/0,
test8)emp& o% %illin#
.M !al"e8 P !al"e 8B. eaAin#

Stoe )aste 3 /la!o" 8//A8 Hal% yealy BMU-QM-8&,&5&/0,
PeoFiAe !al"e

P(e)(e* B+ A))(ove* B+ P,e 20 o< 40
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#& SMP HStanAaA #aAe) At the time o% Moist"e )aste 3 /la!o"8 Hal% ho"ly BMU-QM-8&,&5-/01
SMP H*Fta #aAe) tin+>a# %illin# Colo"8 B"l@ Aensity
Mil@ PoBAe
/at8 A$iAity8 A%te e!ey BMU-QM-8&,&5-/01
S$o$heA pati$les8 50 >a#s +100 tins
Insol">ility InAeF
Ash $ontents , samples o% BMU-QM-8&,&5-/01
<th $ontol "nit&

3& SMPHStanAaA 6aAe)8 Stoe Physi$al appeaan$e8 )aste A%te siF BMU-QM-8&,&5-/01
SMP H*Fta #aAe)8 Mil@ 3 /la!o" Moist"e8 A$iAity month Bhen
PoBAe8 stoeA
4 Panee Pa$@in# Colo"8)aste 3 /la!o"8 >oAy *!ey >at$h BMU-QM-8&,&5&/0,
3 )eFt"e8 )S8 /atHon Ay >asis)
% moist"e
% 4espat$h Mil@ to )an@e )emp8)aste 3 /la!o"8A$iAity8 *a$h tan@e BMU-QM-8&,&5&/02
(M6+ othe Mil@ Unions& C'B8/at8 S(/8SeAiment8AA"ltant8
MB.)
5 ;hoa+Mil@ $a@e Pa$@in# Colo"8)aste 3 /la!o"8 >oAy *!ey >at$h BMU-QM-8&,&5&/0,
3 )eFt"e Moist"e8 %/at
P(e)(e* B+ A))(ove* B+ P,e 2" o< 40
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"0& Mi$o>iolo#i$al Analysis o% /inisheA PoA"$ts
A& Po"$heA Mil@ ColA stoe Coli%om8SPC 4aily BMU-QM-8&,&5&/05
B& Mil@ PoBAe Ba#s+ )ins Coli%om8SPC A%te BMU-QM-8&,&5&/05
SMP *Fta #aAe+ 50 >a#+100 tin
StA& 6aAe
C& Mil@ PoBAe SMP *Fta )ins +Ba#s Salmonella ,Shigella, S aurious 'n$e in a month
#aAe %om o"tsiAe la>&
D Panee+Mil@ $a@e Pa$@et Coli%om8SPC8-3M *a$h >at$h BMU-QM-8&,&5&/05
E& )a>le B"tte Pa$@et Coli%om8-3M A%te 50 C BMU-QM-8&,&5&/05
>oFes
ColA stoe -3 M a%te e!ey BMU-QM-8&,&5&/05
Month
/ ;hoa 1 ;6 Poly pa$@ Coli%om8SPC8-3M *a$h >at$h BMU-QM-8&,&5&/05
P(e)(e* B+ A))(ove* B+ P,e 20 o< 40
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%.2 CONTROL O/ NON-CON/ORMIN1 PRODUCT
Mil@ plant maintains a e$oA %o the poA"$ts Bhi$h Ao not $on%om to the spe$i%ieA
eD"iements& S"$h poA"$ts ae iAenti%ieA anA $ontolleA to pe!ent thei e$"en$e o%
non-$on%omities& )he $on$eneA Aepatmental heaAs ae esponsi>le %o maintainin#
s"$h e$oAs& )he non-$on%omities o>se!eA at any sta#e A"in# the po$ess o in the
system ae Aealt Bith eithe >y ta@in# the a$tion to eliminate the non$on%omity o the
mateial $o"lA >e "seA %o altenati!e p"pose H i% s"ita>le %o othe poA"$t 8 a$$ept Bith
some Ae!iation L >"t no $on$essions on spe$i%i$ations %o pati$"la "sa#e )8 Bhee!e
appli$a>le o >y ta@in# a$tion to et"n the mateial to the s"pplie &
Po!isions also eFist %o !ei%i$ation o% non-$on%omin# poA"$ts a%te $oe$ti!e a$tion is
ta@en & Mil@ plant also Aeals Bith the e!ent"ality Bhen non$on%omity is Aete$teA a%te
the Aeli!ey o "se o% poA"$t& .e$oA %o non-$on%omin# poA"$ts anA e$oAs o%
e#iste %o poA"$t e$all ae maintaineA as pe po$eA"e #i!en in Q"ality Po$eA"e
Man"al .e% Ao$ no& BMU-QPM- 8&2-0180, &
%.$ ANAL'SIS O/ DATA
Mil@ plant maintains Aata e$oAs %o $on%omity to the poA"$t eD"iements %o the
$ontin"al impo!ement anA the e%%e$ti!eness o% the QMS& )he analysis o% Aata po!iAes
in%omation elatin# to $on%omity to poA"$t eD"iementsH0a>&) anA $haa$teisti$s o%
the po$essesHpoA"$tion)& 4ata %o sale o% mil@ anA mil@ poA"$ts ae also
maintaineAHMa@etin#) anA it is also $onsiAe as an inAeF o% the $"stome satis%a$tion
&4ata anA $hat Bill >e maintain >y the espe$ti!e Aepatmental heaAs& *!al"ation o% the
s"pplie is Aone anA e$oA maintaineA in BMU-QPM-<&5&1-01
8&5 IMPROVEMENT
%.#." CONTINUAL IMPROVEMENT
/o $ontin"al impo!ement %o the QMS8 o#aniIation $ay o"t mana#ement e!ieBs %o
e!ieBin# the D"ality poli$y anA D"ality o>Ce$ti!es8 intenal a"Ait epots8 $oe$ti!e anA
pe!enti!e a$tions8 pe%oman$e o% the s"pplies anA analysis o% Aata anA ne$essay
$oe$ti!e a$tions Bhee e!e eD"ieA ae ta@en in oAe to maintain $ontin"al
impo!ement&
%.#.0 CORRECTIVE ACTION
Mil@ plant ta@es $oe$ti!e a$tions as appopiate to Aeal Bith non-$on%omities o>se!eA
anA to eliminate the $a"se o% non-$on%omities& Aetails o% the po$eA"e %o $oe$ti!e
a$tion ae #i!en in Ao$"ment no& BMU-QPM-8&5&,-01 Bhi$h Aeals Bith the e!ieB o%
non$on%omities8 Aeteminin# the $a"ses o% non$on%omities >y $ayin# o"t o"te-$a"se
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analysis to e!al"ate the neeA %o a$tion to ens"e that non$on%omities Ao not e$"8
Aeteminin# the implementin# a$tion eD"ieA anA e!ieBin# the $oe$ti!e a$tion ta@en&
.e!ieB o% the $"stome $omplaints is also $aieA o"t %o ta@in# $oe$ti!e a$tion& /o
Aetails please see po$eA"e %o $oe$ti!e a$tion 4o$& (o&BMU-QPM-8&5&,-0180, in
Q"ality Po$eA"e Man"al&
%.#.2 PREVENTIVE ACTION
Mil@ plant Aetemines the ne$essay a$tion to eliminate the $a"ses o% potential
non$on%omities H%inan$ial $onseD"en$es + loss pe!ention)& Pe!enti!e a$tions ae ta@en
to pe!ent the o$$"en$e o% maCo po>lems mainly %o stoa#e anA pese!ation anA
Po$ess Contol >y %olloBin# CCP?s& A Ao$"menteA po$eA"e has >een esta>lisheA in
QPM "nAe 4o$&(o&BMU-QPM-8&5&2-01 8Bhi$h Aeals Bith Aeteminin# non
$on%omities anA thei $a"ses 8 e!al"ation o% neeA %o a$tion to pe!ent o$$"en$e o%
potential non$on%omities8 Aeteminin# anA implementin# a$tion eD"ieA anA e!ieBin#
the pe!enti!e a$tion ta@en&

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RESPONSIBILITIES AND AUTHORIT' O/ PERSONNEL MANA1IN1,
PER/ORMIN1 AND VERI/'IN1 ACTIVITIES A//ECTIN1 &UALIT'
1& 6eneal Mana#e
a) '!eall esponsi>ility %o mana#ement o% $ompanyJs opeations&
>) 4e%inin# $ompanyJs D"ality poli$y anA D"ality o>Ce$ti!es& PesiAin# o!e the
mana#ement e!ieB meetin#s&
$) 4e%inin# esponsi>ilities8 a"thoities anA inte-elationships o% all pesonnel Bho
mana#e8 pe%om anA !ei%y a$ti!ities a%%e$tin# D"ality&
A) A"thoiseA to ta@e Ae$ision )a@in# poli$y Ae$isions on >ehal% o% the >oaA&
e) A"thoiseA to appo!e the Ao$"ments&
%) A"thoiseA to elease the >"l@ s"pply o% mil@ anA mil@ poA"$ts anA in his a>sen$e
neFt senio most peson Bill elease&
,& In$ha#e 8 PoA"$tion
a) PoA"$tion plannin#8 a$hie!in# s"staineA o"tp"t o% ass"eA D"ality 8 meetin#
poA"$tion ta#ets& AnA maintainin# $oAial elations Bith the Bo@ %o$e&
>) Plannin#8 s$heA"lin#8 monitoin# anA mana#ement o% poA"$tion po$esses to
maintain $onsistent D"ality o% poA"$t8 poA"$ti!ity le!els8 D"ality stanAaAs anA $ost
tho"#ho"t the po$ess o% poA"$tion&
$) ;eepin# ta$@ o% mana#ement o% in%omation on %a$toy o"tp"t8 la>o t"no!e
anA maCo poA"$tion anA D"ality po>lems&
A) Contollin# eso"$es >oth man anA mateial anA eA"$in# Basta#e?s anA Aie$t them
to pope "se&
e) *ns"in# timely $oe$ti!e a$tion on non$on%omities appeain# in the system anA
instit"tin# pe!entin# a$tions to eliminate e$"en$e o% non$on%omities&
%) .esponsi>le %o monitoin# pe%oman$e o% poA"$tion eFe$"ti!e anA maintainin#
$onsisten$y in poA"$tion o"tp"t&
#) ;eep ta$@ o% poA"$tion le!els in ea$h Aepatment anA in!entoy le!els o%
inAi!iA"al Cla"ses&
h) Contollin# anA #"iAin# Bo@e %o >ette pe%oman$e&
i) *ns"in# iAenti%i$ation anA ta$ea>ility o% mateial at Ai%%eent sta#es o% po$essin#&
2& In$ha#e *n#ineein#
a) .esponsi>le %o iAenti%yin# all ma$hines neeAin# maintenan$e8 pepain#
maintenan$e s$heA"le anA eFe$"tin# maintenan$e tho"#ho"t the plant in$l"Ain#
46 set&
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>) Cay o"t maintenan$e opeation anA ma$hine aAC"stments as pe ma$hine
maintenan$e s$heA"le&
$) 0iaise Bith poA"$tion pesonnel to install atta$hments+#"iAes et$8 on the ma$hines&
A) .esponsi>le %o mino ma$hine epais+ moAi%i$ations8 plan anA aan#e
po$"ement o% $iti$al spaes to ens"e $oe$t in!entoy le!els to >e maintaineA
in stoes& Monitoin# maintenan$e o% ma$hines8 46 set in$l"Ain# !ehi$les8 $ali>ation
o% eD"ipment anA ho"se @eepin#&
e) Monitoin#8 $ontollin#8 maintenan$e o% ma$hiney anA eD"ipment to ens"e
a!aila>ility o% se!i$ea>le ma$hines anA eD"ipment&
%) IAenti%i$ation anA $ali>ation o% inspe$tion8 meas"in# anA test eD"ipment&
#) ;eepin# liaison Bith stat"toy >oAies %o poll"tion $ontol &
5& In$ha#e Q"ality Contol
a) '#aniIe anA mana#e Q"ality Contol po#amme in the %a$toy to ens"e
$onsistent D"ality o% poA"$ts meetin# $"stome eD"iements&
>) Implement a po#amme o% assessments8 e!ieBs anA a"Aits o% the D"ality
mana#ement system to ens"e its $ontin"in# aAheen$e to mana#ement o>Ce$ti!es&
$) to ens"e that all the eD"ieA inspe$tion anA tests ae $aieA o"t in a$$oAan$e Bith
the laiA AoBn po$eA"es anA te$hniD"es&
A) to ens"e that D"ality ass"an$e pesonnel ta@e ne$essay samples that they eD"ie
"sin# the $oe$t samplin# po$eA"es&
e) to ens"e line testin# o% plant anA ma$hiney anA D"ality $ontol eD"ipment ae
maintaineA in #ooA $onAition&
%) to ens"e that test methoAs ae sti$tly aAheeA to anA test epots ae %oBaAeA to
the Aesi#nateA a"thoity&
5& In$ha#e Po$"ement
a) )o maintain a $lose liaison Bith $hillin# $entes anA mil@ poA"$e $oopeati!e
so$ieties to ens"e steaAy %loB o% mil@ to the plant&
>) )o ens"e that te$hni$al inp"ts ae po!iAeA Bell in time to mil@ poA"$es
$) )o maintain tansit loss a$$o"nt o% $hillin# $entes&
A) )o $olle$t 8$ollate anA maintain Aata anA instit"te Mana#ement In%omation System&
9& In$ha#e A$$o"nts
a) '!eall mana#ement o% a$$o"nts anA mana#ement anA monitoin# o% %inan$es %o the
o#aniIation&
>) Intea$tion Bith >an@s anA othe %inan$ial instit"tions anA Aay-to-Aay >an@in# + $ash
opeations&
$) /inan$ial a"Ait anA $omplian$e o% stat"toy Aie$tions petainin# to taF laBs& In$ome
)aF8 Sales )aF anA Cental eF$ise et$&
A) Po!iAin# %inan$e anA a$$o"nts elateA in%omation to the mana#ement&
e) Comp"teiIeA system Aesi#n anA Ae!elopment %o Aata maintenan$e&
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%) Pope iAenti%i$ation8 stoa#e8 anA maintenan$e o% all %inan$ial a$$o"nts anA taFation
e$oAs&
#) Po!iAin# all ne$essay in%omation %o stat"toy a"Aitos&
h) PoA"$t $astin# o% all poA"$ts leaAin# to e%%i$ient poA"$tion plannin#
<& In$ha#e Ma@etin#HBMU)
a) *sta>lishin# ma@et neeAs anA $"stome eD"iements&
>) 0iaisonin# Bith PoA"$tion8 a$$o"nts anA aAministation&
$) Assessment8 e!al"ation anA appointment o% s"pplie %o s"pply o% mateial+se!i$es
A) *nhan$ement o% the $ompanyJs ima#e in the ma@et&
e) timely eAess o% $"stome $omplaints&
%) A"thoiseA to elease the mil@ anA mil@ poA"$ts %o lo$al ma@et &
8& In$ha#e8 Pesonnel anA aAministationHBMU)
a) iAenti%i$ation o% tainin# neeAs on the >asis o% e$ommenAations o% heaAs o%
Aepatment anA po!iAin# tainin# to !aio"s $ate#oies o% pesonnel&
>) to ens"e aAeD"ate anA s"ita>le h"man eso"$es Ae!elopment8
$) esponsi>le %o #eneal aAministation anA pesonnel mana#ement
A) .esponsi>le %o smooth %"n$tionin# o% the esta>lishment8 e$"itment o% sta%%8
attenAan$e8 salay Ais>"sement8 lea!e e$oAs8Bo@es Bel%ae8 *SI8#o"p ins"an$e
et$&
e) )o o#aniIe tainin# o% employees in $lose $olla>oation Bith In$ha#es8 anA
maintenan$e o% tainin# e$oAs&
%) )o intea$t Bith stat"toy >oAies8 mana#ement o% "tilities et$&
9& 4ep"ty Mana#e PoA"$tionHIn$ha#e8 .M.4+ mil@ po$essin#+po"$h %illin#)
a) )o ens"e plant anA pesonnel hy#iene as pe AesieA paametes&
>) )o @eep e$eption eD"ipment eaAy %o timely e$eption+$hillin# o% mil@
$) )o ens"e $ali>ation+ $he$@in# o% mil@ Bei#hin# s$ale anA pope Bei#ht $he$@in# o%
tan@es
A) )o @eep se#e#ateA mil@ sepaately %o %"the Aisposal&
e) )o ens"e $leanin# o% %loo+eD"ipment as pe Q"ality Contol paamete
eD"iements&
%) )o %olloB $leanin# s$heA"les as pe laiA AoBn inst"$tions&
#) )o ens"e optim"m $apa$ity "tiliIation o% the Cla"se
h) )o %ill anA si#n all ele!ant lo#s+e#iste&
i) )o ens"e pope opeational paametes o% paste"ise+$hille
C) )o ens"e pope $leanin# +CIP o% plant anA eD"ipment&
@) )o a!oiA non$on%omin# poA"$ts anA its hanAlin#
l) )o ens"e pope a$$o"nta>ility anA maintenan$e o% e$oAs8
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m) )o minimiIe Basta#e o% mil@&
n) )o ens"e optim"m "tiliIation o% plant anA ma$hiney +mateial +manpoBe&
o) )o minimiIe Basta#e o% mil@&
p) )o ens"e $oe$t Bei#ht o% mil@ po"$hes
D) )o ens"e $ali>ation o% Bei#hin# >alan$e
) )o ens"e pope anA $ontin"o"s %"n$tionin# o% %illin# ma$hines
10& & 4ep"ty Mana#e PoA"$tion8 HIn$ha#e 6hee anA B"tte)
a) )o ens"e optim"m "tiliIation o% plant anA ma$hiney+mateial +manpoBe&
>) )o minimiIe Basta#e o% 6hee anA B"tte&
$) )o ens"e $oe$t Bei#ht o% 6hee anA B"tte pa$@s
A) )o ens"e $ali>ation o% Bei#hin# >alan$e
e) )o ens"e pope anA $ontin"o"s %"n$tionin# o% %illin# ma$hines %o #hee
%) )o ens"e pope $leanin# +CIP o% ma$hine anA eD"ipment&
#) )o ens"e pope $leanin# o% pemises as pe $leanin# s$heA"le&
h) )o minimiIe lea@a#e anA Basta#e o% mil@ anA hi#hest yielA o% pepa$@ %ilm "seA&
i) )o ens"e pope a$$o"nta>ility anA maintenan$e o% e$oAs8
C) )o %ill anA si#n all ele!ant lo#s anA e$oAs
11& 4ep"ty Mana#e PoA"$tion8 HIn$ha#e PoBAe plant anA InAi#eno"s poA"$t)
a) )o ens"e optim"m "tiliIation o% plant anA ma$hiney+mateial +manpoBe&
>) )o minimiIe Basta#e o% mil@ poBAe&
$) )o ens"e $oe$t Bei#ht o% %illeA >a#s&
A) )o ens"e $ali>ation o% Bei#hin# >alan$e
e) )o ens"e pope anA $ontin"o"s %"n$tionin# o% pa$@in# ma$hines
%) )o ens"e pope $leanin# +CIP o% plant anA eD"ipment&
#) )o ens"e pope $leanin# o% pemises as pe $leanin# s$heA"le&
h) )o minimiIe spilla#e anA Basta#e o% mil@ poBAe&
i) )o ens"e pope a$$o"nta>ility anA maintenan$e o% e$oAs8
C) )o %ill anA si#n all ele!ant lo#s anA e$oAs
@) )o ens"e man"%a$t"in# as pe AesieA D"ality ass"an$e $ompositional stanAaAs&
1,& In$ha#e8 Mana#ement in%omation System HMIS)
a) Colle$tion o% in%omation %om all Cla"se8 $ollation anA analysis&
>) 4issemination o% in%omation to $on$eneA a"thoities at the /eAeation8 Union anA
so$ieties le!el& ;eepin# pope e$oAs&
12& & 4ep"ty Mana#e8 QC
a) )o o#aniIe testin# o% mil@ anA mil@ poA"$ts&
>) )o maintain pope e$oA o% tests $aieA o"t&
$) to s"pe!ise maintenan$e anA "p@eep o% the la>oatoy&
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A) Cali>ation o% testin# eD"ipment&
15& 4ep"ty Mana#e8 Ba$teiolo#y
a) )o o#aniIe testin# o% mil@ anA mil@ poA"$ts&
>) )o maintain pope e$oA o% tests $aieA o"t&
$) )o s"pe!ise maintenan$e anA "p@eep o% the la>oatoy&
A) )o maintain asepti$ $onAition A"in# ino$"lation +ma@in# $"lt"e&
15& 4ep"ty Mana#e8 A$$o"nts8 6eneal
a) Intea$tion Bith >an@s anA othe %inan$ial instit"tions anA Aay-to-Aay >an@in# + $ash
opeations&
>) /inan$ial a"Ait anA $omplian$e o% stat"toy Aie$tions petainin# to taF laBs& In$ome
)aF8 Sales )aF anA Cental eF$ise et$&
$) Comp"teiIeA system Aesi#n anA Ae!elopment %o Aata maintenan$e&
A) Pope iAenti%i$ation8 stoa#e8 anA maintenan$e o% all %inan$ial a$$o"nts anA taFation
e$oAs&
e) Po!iAin# all ne$essay in%omation %o stat"toy a"Aito&
19& In$ha#e Stoes
a) CoAi%y all items o% stoe in$l"Ain# a$$essoies anA spaes&
>) .e$ei!e stoes popely anA @eep e$oAs o% all items&
$) Iss"e all items Bith pope Ao$"mentation anA "pAate all sto$@s anA iss"e o% mateial&
A) .et"n all eCe$teA mateial to s"pplies&
e) CooAinate Bith p"$hase8 QC anA poA"$tion %o pope %loB o% mateial& Maintain
pope in!entoy $ontol8 plan pope stoa#e to pe!ent Aama#e anA
%) 4eteioation8 $he$@ e$eipts %o i#ht D"ality anA D"antity&
#) Pope hy#ieni$ $onAitions to >e maintaineA in the stoe pati$"laly Bith e#aA to
eAi>le in#eAient8 pa$@a#in# mateial8 Aete#ents steiliIes anA $hemi$als8
inst"ments et$&
h) A"thoiseA to elease the eCe$teA stoe #ooAs8 Ma$hiney %o epai8 anA s$ape
mateial&
1<& In$ha#e P"$hase
a) )o o#aniIe p"$hase anA eplenishment o% mateial %o %a$ilitatin# poA"$tion&
>) )o sele$t anA appoint s">$onta$tos anA e!ieB thei pe%oman$e at e#"la inte!als
to maintain list o% appo!eA s">$onta$tos
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 00
D!e:
""."0.0000 ISO 500":0000
18& & In$ha#e Se$"ity
a) )o ha!e pope ho"se @eepin# o% the pemises
>) )o ens"e pope $leanliness anA pope "p@eep o% toilets&
$) )o po!iAe pope lanA s$apin# ao"nA the %a$toy&
A) )o ha!e pope se$"ity&
19& Mana#ement epesentati!e
a) '#aniIe peioAi$ mana#ement e!ieBs to esta>lish that the eD"iements o% D"ality
mana#ement system ae $onsistent Bith ma@et eD"iements&
>) CooAinate anA Bo@ Bith othe mana#ement %"n$tions to Ae!elop8 maintain anA
impo!e the e%%e$ti!eness o% the D"ality mana#ement system&
$) Implement a po#amme o% assessments8 e!ieBs anA a"Aits o% the implementation o%
the D"ality mana#ement system to ens"e its $ontin"in# s"ita>ility anA aAheen$e to
D"ality o>Ce$ti!es&
A) Po!iAe epot to the mana#ement on opeation o% D"ality mana#ement system
anA its e%%e$ti!eness&
,0& Mana#in# 4ie$to8 Mil@%eA8 P"nCa>:
i) )o o!esee pe%oman$e o% Ai%%eent "nions anA plants "nAe the /eAeation&
ii) )o assist
a) Ma@etin# o% "nions mil@ poA"$ts anA aan#in# eFpots&
>) P"$hase o% la#e !ol"me $ommon items "seA >y Ai%%eent Unions+Plants&
,1 Mana#e8 ma@etin#8 Mil@%eA
a) Ma@etin# o% mil@ poA"$ts %om Ai%%eent Unions+Plants in Ai%%eent pats o% the
$o"nty&
>) *Fploin# oppot"nities o% eFpots %o mil@ poA"$ts&
,,& Mana#e H P 3 A)8 Mil@%eA
a) )o $ooAinate tainin# o% o%%i$es %om Ai%%eent plants+"nions&
>) )o o#anise tainin# Bith o"tsiAe tainin# >oAies o% iAenti$al o%%i$es&
,2& P"$hase o%%i$e8 Mil@%eA
a) /loatin# tenAes %o p"$hase&
>) .e$ei!in#8 $olle$tin# in%omation?s anA pla$in# >e%oe the p"$hase $ommittee&
$) /inaliIation o% list o% appo!eA s"pplies&
A) Maintainin# list o% s"pplies&
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 00
D!e:
""."0.0000 ISO 500":0000
,5& Stoe ;eepe HMil@ poA"$ts)
He is a"thoiseA to elease the mil@ poA"$ts a%te !ei%yin# the payment e$ei!eA
>y the a$$o"nt Aepatment %o lo$al ma@et only& In his a>sen$e In$ha#e
Ma@etin# Bill elease the mateial
,5& Bottle $"m $an $he$@eHBCC
a) He is a"thoiseA to elease the empty $ans anA liD"iA mil@ %o lo$al ma@et anA
in his a>sen$e 4ep"ty Mana#eHPoA"$tion) Bill elease the liD"iA mil@&
(')*: In the a>sen$e o% the pesent in$"m>ent8 neFt senio-most o%%i$e Bill
loo@ a%te the Bo@ o as Ae%ineA in the a"thoity o% pati$"la Aesi#nation&
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 0"
D!e:
0%.0%.0002 ANNE.URE FIG

AM*(4M*() SH**)
It is essential that ea$h $opy o% the Q"ality Man"al $ontains a $omplete e$oA o% amenAments&
)his amenAment pa#e sho"lA >e "pAateA anA iss"eA Bith ea$h set o% e!iseA + neB pa#es o% the
D"ality man"al& An a$@noBleA#ement slip Bill >e in$l"AeA %o a si#nat"e anA et"n >y all
holAes o% $ontolleA $opies&
A9en*9en! Dis8(* Inse(! N!;(e o< C@n,es
No D!e C7;se-Do
8;9en!
No.
P,e Iss;e-
Revis
ion
C7;se-D
o8;9en!
No.
P,e Iss;e-
Revisi
on
M01
M0,
M02
M05
M05
M09
8+8+02
8+8+02
8+8+02
8+8+02
8+8+02
8+8+02
Seial
(o&2&,&1
5&,&,
Contents
AnneF"e
AnneF"e
I1
AnneF"e
I
8 o%
90
9 o%
90
01 o%
90
02 o%
90
51 o%
90
28 o%
90
02
02
02
02
02
02
Seial
(o&5&,&1
5&,&,
Contents
AnneF"e
AnneF"e
I1
AnneF"e
I
8 o%
90
9 o%
90
01 o%
90
02 o%
90
51 o%
90
28 o%
90
02
02
02
02
02
02
*Aitoial Mista@e %o
Seial (o& 5&,&1
*Aitoial mista@e "nAe
$la"se 5&,&,
Contents .e!ision stat"s
"pAateA
AnneF"e anA its .e!ision
stat"s "pAateA
UpAation o% Maste list o%
4o$"ments
AnneF"e IHAmenAment
sheet) "pAation
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 0"
D!e:
0%.0%.0002 ANNE.URE FIG
DISTRIBUTION SHEET
S&(o& Copy HolAe Copy (o&
1 6eneal Mana#e 1
, In$ha#eH *n#ineein#) ,
2& In$ha#e HPoA"$tion) 2
5& In$ha#e HQ"ality Contol) 5
5& In$ha#e HMa@etin#) 5
9& In$ha#e HPo$"ement) 9
<& In$ha#e HA$$o"nts) <
8& In$ha#e HPesonnel 3 AAministation) 8
9& In$ha#e Stoe 9
10& In$ha#e P"$hase 10
11& Ceti%i$ation BoAy 11
1, Mana#ement epesentati!e 1,
THE /ARIDKOT DISTRICT CO-OPERATIVE MILK PRODUCERS UNION LIMITED
MILK UNION, /ARIDKOT.

OR1ANIIATIONAL CHART
OR1ANIIATION STRUCTURE

M.P.S.
1ENERAL MANA1ER
4y Mana#e
Po$&
In$ha#e
Po$&
In$ha#e
Stoes
In$ha#e
AAmn&
In$ha#e
P"$hase
In$ha#e
M&I&S
In$ha#e
A$$o"nts
In$ha#e
M@t&
4&H&C&C&
Plant opeato
MPA
4A+I+C MCC
BMU-QM-
HACCP-02
IS:"#000:"55%
HACCP MANUAL
Revision : 00
D!e:
"#-$-0% MASTER LIST O/ DOCUMENT
MASTER LIST O/ DOCUMENTS

SL
NO
TITLE DOC. NO. REV.-DATE PA1E REV.
01 Q"ality Man"al BMU-QM-
02
00+ 11&10&,00, %o ea$h pa#e e!&
stat"s please see
amenAment sheet o%
QM
0, Q"ality Po$eA"e Man"al BMU-QPM-
02
00+ 11&10&,00, -Ao- o% QPM
02 0ist '% Po$eA"es HAnneF&-1II
)o Q&M )
00+ 11&10&,00, same as 01 a>o!e
05 Maste list '% 4o$"ments& A((*=U.
* I1 )o Q&M
01+ 08&08&,002 same as 01 a>o!e
05 0ist '% /omats+.e$oAs A((*=U.
* 1
)o Q&M
00+ 11&10&,00, same as 01 a>o!e
09 Copy '% IS' 9001-,000 IS+IS'
9001:,000
,
nA
e!ision se$onA epint /e>&
,002
0< HACCP 4o$& HIS 15000 '%
1998) In$l"Ain# AmenAment
(o1
BMU-QPM-
HACCP-02
00+11&10&,00, same as 01 a>o!e
08 0ist o% *Ftenal 'i#in
4o$"ments
BMU-QPM-
5&,&2-01-/0<
00+ 11&10&,00, ---
09 Spe$i%i$ation o% BathinAa Mil@
Plant
BMU-QPM-
<&5&2-SP01
00+ 11&10&,00, ---
10 )estin# MethoAs BMU-QPM-
<&5&2-)M01
00+ 11&10&,00, ---
BMU-&PM-
HACCP-02
IS:"#000:"55%
HACCP MANUAL
Revision : 00
D!e:
"#-$-0%
LIST O/ /ORMATS-RECORDS
PUNJAB
SAFETY
AWARD FOR
THE YEAR
1986 (2
ND
PRIZE
BMU-&PM-$.0.$-0"-/0"
Do8;9en! No. Ti!7e o< !@e Do8;9en!s Re!. Pe(io* Lo8!ion Rev.- *!e
BMU-QPM-5&,&2-01-
/01
Pa#e %omat o% Q"ality man"al anA
po$eA"e Pemanent M. 00+11+10+0,
BMU-QPM-5&,&2-01-
/0,
Pa#e %omat o% Aa%t 4o$"& 3 Ci$"lation
(ote 2-ea M. 00+11+10+0,
BMU-QPM-5&,&2-01-
/02 Pa#e %omat o% /inal 4o$"& Ci$"lation (ote Pemanent M. 00+11+10+0,
BMU-QPM-5&,&2-01-
/05
Pa#e %omat o% Po$essin# MoAi%i$ation
/om 2 -ea M. 00+11+10+0,
BMU-QPM-5&,&2-01-
/05
Pa#e %omat o% 4o$"ment MoAi%i$ation
/om 2 -ea M. 00+11+10+0,
BMU-QPM-5&,&2-01-
/09 Pa#e %omat o% Maste list o% 4o$"& 3 Aate 2 -ea M. 00+11+10+0,
BMU-QPM-5&,&2-01-
/0< Pa#e %omat o% list o% *Ftenal 4o$"ments 2 -ea M. 00+11+10+0,
BMU-QPM-5&,&5-01-
/01
/omat o% list o% %omats+e$oAsHAnneF"e
1) Pemanent M. 00+11+10+0,
BMU-QPM-5&,&5-01-
/0, AmenAment sheet 2 -ea M. 00+11+10+0,
BMU-QPM-5&,&5-01-
/02 4isti>"tion sheet 2 -ea M. 00+11+10+0,
BMU-QPM-5&9-01-
/01 Meetin# (oti$e Steein# Committee 2 -eas
S&C&Mem>
e 00+11+10+0,
BMU-QPM-5&9-01-
/0, Min"tes o% Steein# Committee 2 -eas
S&C&Mem>
e 00+11+10+0,
BMU-QPM-9&,&,-01-
/01 IAenti%i$ation o% tainin# neeAs Pemanent P 3 A 00+11+10+0,
BMU-QPM-9&,&,-01-
/0, .e$oA o% )ainin# Pemanent P 3 A 00+11+10+0,
BMU-&PM-
HACCP-02
IS:"#000:"55%
HACCP MANUAL
Revision : 00
D!e:
"#-$-0%
BMU-QPM-9&,&,-01-
/02 )ainin# s$heA"le Pemanent P 3 A 00+11+10+0,
BMU-QPM-9&2-01-
/01
Pe!enti!e Maintenan$e S$heA"les+.e#iste
.e%i#eation 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/0,
Ammonia .e%i#eation plant Aaily 0o#
sheet 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/02
*le$ti$al 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/05 *le$ti$al lo# Hinst"$tion) >oo@ 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/05
6eneal 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/09
%ieA Boile 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/0<
)hemopa$@ 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/08
H"s@ /ileA Boile 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/09 )hemopa$@ lo# >oo@ 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/10 4aily lo# Sheet o% $oal+h"s@ %ieA Boile 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/11 4aily lo# Sheet o% oil %ieA Boile 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/1, Bea@ 4oBn Maintenan$e .e#iste 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-01-
/12 *D"ipment Histay CaA Pemanent
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-0,-
/01 :ate s"pply lo# >oo@ 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-0,-
/0, *)P lo# >oo@ 2 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-9&2-0,-
/02 *)P e#iste 2 -ea 0a> 00+11+10+0,
BMU-QPM-9&5-01-
C001 Ho"se@eepin# Che$@ 0ist 9 Month
All
Se$tion 00+11+10+0,
BMU-QPM-9&5-0,-
/01 Pest $ontol s$heA"le 9 Month 0a> 00+11+10+0,
BMU-QPM-9&5-02-
/01 CIP lo# >oo@ 1 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
/0,
1ei%i$ation e$oAs o% tan@s anA tan@e
man"al $leanin# 1 -ea
PoA"$tio
n 00+11+10+0,
BMU-&PM-
HACCP-02
IS:"#000:"55%
HACCP MANUAL
Revision : 00
D!e:
"#-$-0%
BMU-QPM-9&5-02-
:I01 Cleanin# in pla$eH$a"sti$)o% mil@ paste"ise 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I0, Cleanin# in pla$e Ha$iA) o% mil@ paste"ise 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I02
Cleanin# in pla$e H$a"sti$)o% #hee >oiles
+@ettles 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I05 Cleanin# in pla$eH$a"sti$)o% panee @ettle 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I05 Cleanin# in pla$eH$a"sti$)o% >"tte $h"n 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I09
Cleanin# in pla$eH$a"sti$)o% >"tte meltin#
!at 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I0<
Cleanin# in pla$eH$a"sti$)o% $eam
paste"ise 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I08 Cleanin# in pla$eHa$iA)o% $eam paste"ise 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I09
Cleanin# in pla$e H$a"sti$)o% plates o% $eam
sepeato 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I10
Cleanin# in pla$eHa$iA)o% the e!apoatoin#
"nit 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I11
Cleanin# in pla$eHCa"sti$)o% the
e!apoatoin# "nit 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-9&5-02-
:I1, )an@ anA )an@e Man"al $leanin# 5 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&,&1-01-
/01 /l"iA Mil@ 4emanA Slip 9 month Ma@etin# 00+11+10+0,
BMU-QPM-<&,&1-01-
/0, 4aily 4emanA note o% City S"pply 9 month Ma@etin# 00+11+10+0,
BMU-QPM-<&,&1-01-
/02 Mil@ PoA"$t .eD"isition Slip 9 month Ma@etin# 00+11+10+0,
BMU-QPM-<&,&1-01-
/05 PoA"$t Iss"e Slip 9 month Ma@etin# 00+11+10+0,
BMU-QPM-<&,&1-01-
/05 6ate PassHPoA"$t) 1 -ea Ma@etin# 00+11+10+0,
BMU-QPM-<&,&1-01-
/09 PoA"$t Iss"e (ote 2 -ea Ma@etin# 00+11+10+0,
BMU-QPM-<&,&2-01-
/01 C"stome esponse %om 2 -ea Ma@etin# 00+11+10+0,
BMU-QPM-<&5&1-01-
/01 S"pplie e!al"ation anA atin# %om 2 -ea P"$hase 00+11+10+0,
BMU-QPM-<&5&1-01-
/0, Maintainin# list o% appo!eA s"pplie 2 -ea P"$hase 00+11+10+0,
BMU-&PM-
HACCP-02
IS:"#000:"55%
HACCP MANUAL
Revision : 00
D!e:
"#-$-0%
BMU-QPM-<&5&,-01-
/01 Mil@ P"$hasin# Pi$in# )a>le 9 Month
Po$"eme
nt 00+11+10+0,
BMU-QPM-<&5&,-01-
/0, )"$@ Sheet 9 Month
Po$"eme
nt 00+11+10+0,
BMU-QPM-<&5&,-01-
/02 1ehi$le Mo!ement .e#iste 1 -ea
Po$"eme
nt 00+11+10+0,
BMU-QPM-<&5&,-01-
/05 4aily mil@ a$$o"nt 2 -ea
Po$"eme
nt 00+11+10+0,
BMU-QPM-<&5&,-0,-
/01 P"$hase oAe 5 -ea P"$hase 00+11+10+0,
BMU-QPM-<&5&,-0,-
/0, InD"iy /om 1 -ea P"$hase 00+11+10+0,
BMU-QPM-<&5&,-0,-
/02 Compaati!e Statement 1 -ea P"$hase 00+11+10+0,
BMU-QPM-<&5&,-0,-
/05 P"$hase .eD"isition Slip 1 -ea P"$hase 00+11+10+0,
BMU-QPM-<&5&2-01-
/01 In$omin# Mil@ )an@e .e#iste 2 -ea 0a> 00+11+10+0,
BMU-QPM-<&5&2-01-
/0,
Chemi$al anA mil@ testin# eD"ipment
.e#iste 2 -ea 0a> 00+11+10+0,
BMU-QPM-<&5&2-01-
/02 Pa$@in# Mateial .e#iste 2 -ea 0a> 00+11+10+0,
BMU-QM-<&5&2-SP01 Spe$i%i$ation o% mil@ plant BathinAa Pemanent 0a> 00+11+10+0,
BMU-QM-<&5&2-
)M01 )estin# methoAs Pemanent 0a> 00+11+10+0,
BMU-QPM-<&5&1-01-
/01 Can .e#iste 9 month
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&1-01-
/0, 4aily Mil@ .e$eipt A$$o"nt 9 month
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&1-01-
/02 Mil@ Bei#h >alan$e $he$@ e#iste 9 month
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&1-02-
/01 )an@e 4ispat$h (ote 9 month
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&1-02-
/0, /ilm sto$@ >oo@ 9 month
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&1-02-
/02 Bei#ht $he$@ e#iste %o po"$h pa$@in# 9 month
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&1-05-
/01 PoA"$tion Pe%oma 2 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&1-05-
/0,
:ei#ht $he$@ e#iste %o ta>le >"tte
pa$@in# 9 month
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&1-05- :ei#ht $he$@ e#iste %o 6hee pa$@in# 9 month PoA"$tio 00+11+10+0,
BMU-&PM-
HACCP-02
IS:"#000:"55%
HACCP MANUAL
Revision : 00
D!e:
"#-$-0%
/01 n
BMU-QPM-<&5&1-09-
/01
:ei#ht $he$@ e#iste %o inAi#eno"s Mil@
poA"$t pa$@in# 9 month
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&1-0<-
/01 Shi%t Pe%oma PoBAe 2 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&1-0<-
/0, :ei#ht $he$@ e#iste %o poBAe Pa$@in# 9 month
PoA"$tio
n 00+11+10+0,
BMU-QPM-<&5&5-01-
/01 Stoe leA#e 2 -ea Stoe 00+11+10+0,
BMU-QPM-<&5&5-01-
/0, .eCe$tion mateial e#iste 1 -ea Stoe 00+11+10+0,
BMU-QPM-<&5&5-01-
/02 Bill .e#iste 1 -ea Stoe 00+11+10+0,
BMU-QPM-<&5&5-01-
/05 Unse!i$ea>le .e#iste 1 -ea Stoe 00+11+10+0,
BMU-QPM-<&5&5-01-
/05 Uni%om Iss"e .e#iste 1 -ea Stoe 00+11+10+0,
BMU-QPM-<&5&5-01-
/09 InAent 9 month Stoe 00+11+10+0,
BMU-QPM-<&5&5-01-
/0< Mateial Intimation Slip 9 month Stoe 00+11+10+0,
BMU-QPM-<&5&5-01-
/08 6ate Pass 9 month Stoe 00+11+10+0,
BMU-QPM-<&5&5-01-
/09 6ooAs .e$eipt (ote 2 -ea Stoe 00+11+10+0,
BMU-QPM-<&5&5-01-
/010 4aily Sto$@ Statement 9 month Stoe 00+11+10+0,
BMU-QPM-<&5&5-01-
/11 .epai Mateial .e#iste 1 -ea Stoe 00+11+10+0,
BMU-QPM-<&9-01-
/01
Cali>ation s$heA"le .e#iste HPoA"$t 3
Se!i$e *D"ipment) 1 -ea 0a> 00+11+10+0,
BMU-QPM-<&9-01-
/0, Cali>ation s$heA"le .e#iste o% la>oatoy 1 -ea 0a> 00+11+10+0,
BMU-QPM-<&9-01-
:I01 Cali>eation o% pess"e #a"#e 5 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-<&9-01-
:I0, Cali>ation o% Ai#ital tempeat"e inAi$ato 5 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-<&9-01-
:I02 Cali>ation o% Bei#h s$ale 5 -ea
*n#ineei
n# 00+11+10+0,
BMU-QPM-<&9-01-
:I05
4etemination o% the $apa$ity o% mil@ pipette
Ho tilt meas"e)& 5 -ea 0a> 00+11+10+0,
BMU-QPM-<&9-01- Cali>ation o% la$tomete + Aensity 5 -ea 0a> 00+11+10+0,
BMU-&PM-
HACCP-02
IS:"#000:"55%
HACCP MANUAL
Revision : 00
D!e:
"#-$-0%
:I05 hyAomete
BMU-QPM-<&9-01-
:I09 Che$@in# the a$$"a$y o% >"tyomete 5 -ea 0a> 00+11+10+0,
BMU-QPM-<&9-01-
:I0< Cali>ation o% themomete 5 -ea 0a> 00+11+10+0,
BMU-QPM-<&9-01-
:I08 Cali>ation o% ph mete 5 -ea 0a> 00+11+10+0,
BMU-QPM-8&,&,-01-
/01 Intenal D"ality a"Ait plan 2 -ea M. 00+11+10+0,
BMU-QPM-8&,&,-01-
/0, Intenal a"Ait s$heA"le 2 -ea M. 00+11+10+0,
BMU-QPM-8&,&,-01-
/02 non-$on%omity epot 2 -ea M. 00+11+10+0,
BMU-QPM-8&,&,-01-
/05 Intenal a"Ait epot 2 -ea M. 00+11+10+0,
BMU-QM-8&,&2-/01 'peato 0o# Boo@ 1 -ea
PoA"$tio
n 00+11+10+0,
BMU-QM-8&,&2-/0, B"tte Ch"n 0o# Boo@ 1 -ea
PoA"$tio
n 00+11+10+0,
BMU-QM-8&,&2-/02 6hee lo# >oo@ 1 -ea
PoA"$tio
n 00+11+10+0,
BMU-QM-8&,&2-/05 0o# o% inAi#eno"s mil@ poA"$t 1 -ea
PoA"$tio
n 00+11+10+0,
BMU-QM-8&,&2-/05 PoBAe plant $onAensin# "nit lo# >oo@ 1 -ea
PoA"$tio
n 00+11+10+0,
BMU-QM-8&,&2-/09 PoBAe plant Aie "nit lo# >oo@ 1 -ea
PoA"$tio
n 00+11+10+0,
BMU-QM-8&,&5-/01 Mil@ PoBAe .e#iste 2 -ea 0a> 00+11+10+0,
BMU-QM-8&,&5-/0, Q"ality $ontol shi%t e#iste 2 -ea 0a> 00+11+10+0,
BMU-QM-8&,&5-/02 '"t #oin# mil@ tan@e e#iste 2 -ea 0a> 00+11+10+0,
BMU-QM-8&,&5-/05 Mi$o>iolo#i$al lo# e#iste 2 -ea 0a> 00+11+10+0,
BMU-QM-8&,&5-/05
Mi$o>iolo#i$al e#iste %o othe P"pose
eF$ept poBAe 2 -ea 0a> 00+11+10+0,
BMU-QM-8&,&5-
:I01
Pe%omin# Aop test o% %illeA po"$hes o%
mil@ 5 -ea 0a> 00+11+10+0,
BMU-QPM-8&2-/01 /omat o% non-$on%omity poA"$t .epot 2 -ea
PoA"$tio
n 00+11+10+0,
BMU-QPM-8&2-0,-
/01 .e#iste %o poA"$t e$all 9 month Ma@etin# 00+11+10+0,
BMU-QPM-8&2-0,-
/0, PoA"$t .et"n Slip 9 month Ma@etin# 00+11+10+0,
BMU-QPM-8&5&,-0,- /omat o% $"stome $omplaint e#iste 1 -ea Ma@etin# 00+11+10+0,
BMU-&PM-
HACCP-02
IS:"#000:"55%
HACCP MANUAL
Revision : 00
D!e:
"#-$-0%
/01
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 00
D!e:
""."0.0000 ANNE.URE FVIG
I(PU)
MA.;*)I(6
P(e)(e* B+ A))(ove* B+ P,e #2 o< 30
INTERACTION O/ THE PROCESSES /OR CONTINUAL IMPROVEMENT O/ THE
&UALIT' MANA1EMENT S'STEM
E:!e(n7
C;s!o9e(
AIn);!B
/ee* B8?
E:!e(n7
C;s!o9e(
S!is<8!ionA
O;! );!B
S!o(,e
Mn,e9en!
-M(?e!in,
Ins)e8!ion =
Tes!in,
Mi7?, B;!!e(, 1@ee,
In*i,eno;s Mi7?
P(o*;8!s, Mi7?
P(o8ess
Con!(o7
AAnne:
I. !o .IIB
RC Mi7?
P(o8;(e9en!-Reso
;(8es
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 00
D!e:
""."0.0000 ANNE.URE FVIIG
Lis! o< P(o8e*;(es
LIST O/ &UALIT' PROCEDURES O/ MILK PLANT BATHINDA
S No. P(o8e*;(e No. N9e o< P(o8e*;(e
1& BMU-QPM-5&,&2-01 Po$eA"e %o Ao$"ment $ontol
,& BMU-QPM-5&,&5-01 Po$eA"e %o $ontol o% D"ality e$oAs
2& BMU-QPM-5&5&,-01 Po$eA"e %o D"ality plan&
5& BMU-QPM-5&9-01 Po$eA"e %o mana#ement e!ieB
5& BMU-QPM-9&,&,-01 Po$eA"e %o tainin# o% pesonnel
9& BMU-QPM-9&2-01 Po$eA"e %o plant anA eD"ipment?s maintenan$e&
<& BMU-QPM-9&2-0, Po$eA"e /o *%%l"ent )eatment Plant 3 :ate S"pply Plant
8& BMU-QPM-9&5-01 Po$eA"e %o #eneal ho"se @eepin#8 Bo@ en!ionment
9& BMU-QPM-9&5-0, Po$eA"e %o pest $ontol in the Aaiy&
10& BMU-QPM-9&5-02 Po$eA"e %o CIP anA man"al $leanin#
11& BMU-QPM-<&,&1-01 Po$eA"e %o Aetemination o% $"stome eD"iement elateA to the mil@
anA mil@ poA"$ts&
1, BMU-QPM-<&,&,-01 Po$eA"e %o e!ieB o% eD"iement elateA to mil@ anA mil@ poA"$ts
12 BMU-QPM-<&,&2-01 Po$eA"e %o $"stome $omm"ni$ation
15& BMU-QPM-<&5&1-01 Po$eA"e %o s"pplie e!al"ation anA atin#&
15& BMU-QPM-<&5&,-01 Po$eA"es %o mil@ po$"ement
19& BMU-QPM-<&5&,-0, Po$eA"e %o p"$hase o% aB mateial anA in#eAients othe than mil@&
1<& BMU-QPM-<&5&2-01 Po$eA"e %o !ei%i$ation o% all p"$haseA poA"$t
18& BMU-QPM-<&5&1-01 Po$eA"e %o e$eption o% mil@&
19& BMU-QPM-<&5&1-0, Po$eA"e %o mil@ po$essin#
,0& BMU-QPM-<&5&1-02 Po$eA"e %o liD"iA mil@ %illin# in po"$hes anA tan@es anA thei Aispat$h
,1& BMU-QPM-<&5&1-05 Po$eA"e %o man"%a$t"in# o% ta>le >"tte&
,,& BMU-QPM-<&5&1-05 Po$eA"e %o man"%a$t"in# o% #hee&
,2& BMU-QPM-<&5&1-09 Po$eA"e %o man"%a$t"in# o% inAi#eno"s mil@ poA"$ts&
,5& BMU-QPM-<&5&1-0< Po$eA"e %o man"%a$t"in# o% Bhole mil@ poBAe anA s@im mil@ poBAe&
,5& BMU-QPM-<&5&5-01 Po$eA"e %o e$eipt8 stoa#e anA iss"e o% stoes items in$l"Ain# pa$@in#
Mateial
,9& BMU-QPM-<&5&5-0, Po$eA"e %o stoa#e o% po"$h mil@8 ta>le >"tte8 #hee8 inAi#eno"s mil@
PoA"$ts8 SMP anA :MP
,<& BMU-QPM-<&9-01 Po$eA"e %o iAenti%i$ation anA $ali>ation o% inspe$tion8 meas"in# anA
test eD"ipment&
,8& BMU-QPM-8&,&,-01 Po$eA"e %o intenal D"ality a"Ait
,9& BMU-QPM-8&2-01 Po$eA"e %o $ontol o% non$on%omin# poA"$t&
20 BMU-QPM-8&2-0, Po$eA"e %o poA"$t e$all
21& BMU-QPM-8&5&,-01 Po$eA"e %o $oe$ti!e a$tion
2,& BMU-QPM-8&5&,-0, Po$eA"e %o Aealin# Bith $"stome $omplaint&
22& BMU-QPM-8&5&2-01 Po$eA"e %o pe!enti!e a$tion
P(e)(e* B+ A))(ove* B+ P,e #$ o< 30
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 00
D!e:
""."0.0000 ANNE.URE FVIIG
ABBREVATION
HACCP HaIaA Analysis Citi$al Contol Points HIS 15000)
BMU Mil@ Plant8 BathinAa
C&C&P& Citi$al Contol Point
IS' Intenational StanAaAs '#anisation
I&S& InAian StanAaA
QM Q"ality Man"al
QPM Q"ality Po$eA"e Man"al
QMS Q"ality Mana#ement System
M6. + M6. Mana#e
IQA Intenal Q"ality A"Ait
*&)&P& *%%l"ent )eatment Plant
QC Q"ality Contol
4'C& + 4'C& 4o$"ment
M&.& Mana#ement .epesentati!e
MAI() Maintenan$e
M.C Mana#ement .e!ieB Committee
. .e$oAs
.*/& .e%een$e
/ /omat
PC Po$ess Contol
4*P))& 4epatment
:I :o@ Inst"$tions
(C (on Con%omity
*QP)& *D"ipment
C0 Che$@ 0ist
P.*1& Pe!enti!e + Pe!ention
(C. (on Con%omity .epot
4 +:+M 4aily+ :ee@ly+Monthly
.*1+ .*1& .e!ision
H- + - Hal% -ealy + -ealy
MB.) Methylene Bl"e .eA"$tion )est
P/A Pe!ention o% /ooA AA"lteation
SMP + :MP S@immeA Mil@ PoBAe + :hole Mil@ PoBAe
)M )est MethoA
.M.4 .aB mil@ e$eption Ao$@
SP Spe$i%i$ation anA a$$eptan$e $iteia o% BathinAa mil@ plant
P(e)(e* B+ A))(ove* B+ P,e ## o< 30
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 00
D!e:
""."0.0000 ANNE.URE FI.G
I(PU) PROCESS CONTROL CHART /OR MANU/ACTURE O/ MILK
C"stome eD"iement
PoA"$t In%omation
(eeAeA eso"ses
:o@ inst"$tion
P/A "les
HACCP eD"iement

)4( )an@e 4ispat$h to (M6+'the Union+B"l@ Sale
'6M).
Poly /ilmHPM.)
S)4+4)M
& .eCe$teA S)4
IM. /SB
CM)*. '0B QCS. '0B QCS. QC:I0<
O;!);!
P(e)(e* B+ A))(ove* B+ P,e #3 o< 40
PoA& :o@ Inst"$tion
:I 01 Cleanin# in pla$e H$a"sti$) o% mil@ Paste"ise
:I 0, Cleanin# in pla$e Ha$iA) o% mil@ paste"ise
:I 0< Cleanin# in pla$e H$a"sti$) o% $eam paste"ise
:I 09 Cleanin# in pla$e Ha$iA) o% $eam paste"ise
:I 08 Cleanin# in pla$e H$a"sti$) o% plates o% $eam sepaato
:I 12 )an@ anA )an@e Man"al $leanin#
PoA"$tion 0e#enAs
'0B 'peato 0o# Boo@
PP:C. Po"$hpa$@ Bei#ht $he$@ .e#iste
)4( )an@e 4ispat$h (ote
/SB /ilm Sto$@ Boo@
4M.( 4aily Mil@ .e$eipt (ote
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 00
D!e:
.aB Mil@ Chille S ) Paste"ise S) Samplin# 'H) Po"$h Catin# Sta$@in#
4ispat$h %o sale
4M.( O5C O<C StanAaAisation O<C A$$epteA Ma$hine in CS
QCS. <5-<<C PP:C. HMeetin#
$"stome 15 Se$& .eCe$teA 4)M
eD"iement)

P(e)(e* B+ A))(ove* B+ P,e #4 o< 40
QC 0e#enAs
IM). In$omin# mil@ tan@e e#iste
CM)*. Chemi$al anA mil@ testin# eD"ipment e#iste
PM. Pa$@in# mateial e#iste
QCS. Q"ality $ontol shi%t e#iste
'6M). '"t #oin# mil@ tan@e e#iste
M0. Mi$o>iolo#i$al lo# e#iste
IM. In$omin# mil@ e#iste
Q"ality Contol :o@ Inst"$tion
:I01 4etemination o% the $apa$ity o% mil@ pipette Ho tilt meas"e)&
:I0, Cali>ation o% la$tomete + Aensity hyAomete
:I02 Che$@in# the a$$"a$y o% >"tyomete
:I05 Cali>ation o% themomete
:I05 Cali>ation o% pH mete
:I09 Samplin# o% tan@e
:I 0< Pe%omin# Aop test o% %illeA po"$hes o% stanAaAiIeA mil@
)M01 )estin# methoAs&
Do8;9en! No.
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QUALITY MANUAL
Revision : 00
D!e:
PROCESS CONTROL CHART /OR MANU/ACTURE O/ TABLE BUTTER = 1HEE
INPUT
C"stome eD"iement
PoA"$t In%omation
(eeAeA e$o"ses
:o@ inst"$tion
P/A "les
HACCP eD"iement
60B 60B :C.6PP lt QCS. PP
1lt
BC BM1 6C $oo@in# /il Settlin# Clai%ie Stoa#e Pa$@in# , lt 6an"lation )estin# /6S 4ispat$h
)an@ )an@ 5 lt .oom
108Q+-,C 15lt ,,Q+-2C
'0B
QCS.
85-8<C
P(e)(e* B+ A))(ove* B+ P,e #% o< 40
0e#enAs
'0B 'peato 0o# Boo@
QCS. Q"ality Contol Shi%t .e#iste
BC0B B"tte Ch"n 0o# Boo@
60B 6hee 0o# Boo@
:C.BP :ei#ht Che$@ .e#iste %o
B"tte Pa$@in#
:C.6P :ei#ht Che$@ .e#iste %o 6hee
PoA& :o@ Inst"$tion
:I 01 Cleanin# in pla$e H$a"sti$) o% mil@ Paste"ise
:I 0, Cleanin# in pla$e Ha$iA) o% mil@ paste"ise
:I 0< Cleanin# in pla$e H$a"sti$) o% $eam paste"ise
:I 09 Cleanin# in pla$e Ha$iA) o% $eam paste"ise
:I 08 Cleanin# in pla$e H$a"sti$) o% plates o% $eam sepaato
:I 12 )an@ anA )an@e Man"al $leanin#
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 00
D!e:
Ceam Past& CS) Ceam O1,C
BC0B QCS. :C.BP A.P40S
Past& :ash BC Sample )olley HaAenin# Pa$@in# ColA Stoa#e 4ispat$h
:ate 0- -10CO,5C 0- -10C
Salt 100#
R1&8-,&,% ,00#
500#
Colo 1 ml+1 @# %at
PROCESS CONTROL CHART /OR MANU/ACTURE O/ KHOA ,PANEER = MILK CAKE
INPUT
C"stome eD"iement
PoA"$t In%omation
(eeAeA e$o"ses
:o@ inst"$tion
P/A "les
HACCP eD"iement
P(e)(e* B+ A))(ove* B+ P,e #5 o< 40
0e#enAs
'0B 'peato 0o# Boo@
PPCU0B PoBAe Plant ConAensin# Unit 0o# Boo@
0IMP 0o# o% InAi#eno"s Mil@ PoA"$ts
:C.IMPP :ei#ht Che$@ .e#iste %o InAi#eno"s Mil@ PoA"$t Pa$@in#
PP PoA"$tion Pe%oma
PSP PoA"$ts Spe$i%i$ation o% BathinAa Mil@ Plant
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 00
D!e:
'0B QCS. PPCU0B 0IMP QCS. :C.IMPP PP
;hoa )estin# S) *!apoato $ans C;M Coolin# )estin# pa$@in# Bei#h& CS 4ispat$h
Mil@
<5-<< C SP01 )SS5<% Steam SP01
Pess"e
'0B QCS. 0IMP 0IMP 0IMP 0IMP 0IMP QCS. :C.IMPP
Panee )estin# Cans Panee heatin# $oolin# aAA& Citi$ Bhey Pessin# $oolin# )estin# pa$@in# Bei#h CS
4ispat
mil@ @ettle a$iA .emo!al $"A
<5-<< C SP01 Q)- S90 C 80 C 0&15-0&,0% ,0-20 min& 5-10 C SP01
4il"teA
'0B QCS. 0IMP 0IMP 0IMP QCS. :C.IMPP PP
P(e)(e* B+ A))(ove* B+ P,e 30 o< 40
Do8;9en! No.
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QUALITY MANUAL
Revision : 00
D!e:
Mil@ )estin# Cans @ettle $ont& aAA& Citi$ AAA emo!in# $oolin# )estin# pa$@in# Bei#h CS 4ispat$h
Ca@e Mil@ heatin# a$iA s"#a in tays
<5-<< C SP01 Boilin# R20%
PROCESS CONTROL CHART /OR MANU/ACTURE O/ MILK POEDERS
INPUT
C"stome eD"iement
PoA"$t In%omation
(eeAeA e$o"ses
:o@ inst"$tion
P/A "les
HACCP eD"iement
'0B QCS. PPCU0B PP4U0B :C.PP P.
S@im S) *!apoato 4ie Pa$@in# ,5 ;# *Fta+StA& 6aAe Bei#hin# )estin# /6S 4ispat$h
Mil@
<5-<<C O<C Clan& I Inlet
P(e)(e* B+ A))(ove* B+ P,e 3" o< 40
0e#enAs
'0B 'peato lo# >oo@
PPCU0B PoBAe Plant ConAensin# Unit lo# >oo@
PP4U0BPoBAe Plant 4ie Unit lo# >oo@
:C.PP :ei#ht Che$@ .e#iste PoBAe Plant
P. PoBAe .e#iste
/P) /inisheA PoA"$t )estin#
Do8;9en! No.
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QUALITY MANUAL
Revision : 00
D!e:
15 Se$HMin) Clan& II '"t let
Clan& III
'0B QC0B PPCU0B PP4U0B :C.PP P. H/ P ))
:hole S) *!apoato 4ie Sie!e Pa$@in# Bei#hin# 4o">le #as )estin# /6S 4ispat$h
Mil@ Sha@e 10 ;# :MP
<5-<<C O<C Clan& I Inlet (, )eat&
15 Se$HMin&) Clan& II '"t let
Clan& III
P(e)(e* B+ A))(ove* B+ P,e 30 o< 40
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
Revision : 00
D!e:
""."0.0000 ANNE.URE FPG
QUA0I)- P0A( /'. P.'4UC) .*A0ISA)I'(
Do8;9en! No.
BMU-&M-02
Iss;e No. 02
QUALITY MANUAL
ANNE.URE FPG

S.
N
O
PROCE
SS
PROCES &UALIT' CHAR-
ACTERISTICS TO
BE COTROLLED
EORK INSTR
UCTION-TEST
METHOD NO.
PROCESS CONTROL
INSTRUCTION
/OR PROCESS
CONTROL
CONTROL
METHOD
RESPONSIBLE
/UNCTION
VERI/ICATION
INSTRUCTION
1 .*C*P
)I'(
.*C*P)I
'( '/
CA(S
-'.6A('0*P)IC
)*S)
-ACI4I)-
-A4U0).A()S
BMU-QPM-
<&5&2-01-)M01
BMU-QPM-<&5&1-
01
BMU-QPM-<&5&2-
01
BMU-QPM-
8&5&,-01
BMU-QPM-
<&5&1-01
BMU-QPM-
<&5&2-01
I(CHA.6* &HP.'4)
I(CHA.6* HQC)
-*1*.-CA(
-'(* C'MP'SI)*
SAMP0* '/
*1*.- .'U)*
.*C*P)I
'( '/
)A(;*.
-'.6A('0*P)IC
)*S)
-)*MP*.A)U.*
-ACI4I)-
-A4U0).A()S
-S*4IM*()
-MB.)
BMU-QPM-
<&5&2-01-)M01
BMU-QPM-<&5&1-
01
BMU-QPM-<&5&2-
01
BMU-QPM-
8&5&,-01
BMU-QPM-
<&5&1-01
BMU-QPM-
<&5&2-01
I(CHA.6* HP.'4&)
I(CHA.6* HQC)
-.*C*P)I'(
A00 I(C'MI(6
)A(;*.S
C0*A(I
(6 '/
)A(;*.
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THE BATHINDA DISTRICT CO-OPERATIVE MILK PRODUCERS UNION LIMITED

MILK PLANT, BATHINDA.

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