Intro: IT Is a business enabler, connects business, underpins ops of business. (Carr.

) But not business

transformer
http://www.gartner.com/technology/research/it-spending-forecast/ --Only spending forecasts
https://www.pwc.com/en_US/us/increasing-it-effectiveness/assets/it_spending_creating_value.pdf
http://www.alixpartners.com/itaa/Research/tabid/1608/articleType/ArticleView/articleId/593/Five-
Steps-to-a-Higher-Return-on-IT-How-to-Get-More-out-of-IT-Investments.aspx#sthash.GeJZSFj7.dpbs
How to get more out of IT
http://blogs.wsj.com/cio/2013/05/24/it-doesnt-matter-10-years-later/
http://www.iproceed.com/technology/does-it-matter.htm Checked not relevant
http://www.computerworld.com/s/article/81094/IT_Does_Matter --NR
http://www.johnseelybrown.com/Web_Letters.pdf
http://www.ctg.albany.edu/publications/guides/roi/roi.pdf
http://www.agilebusinesslogic.com/blog/?p=85 IT Enabler or Transformer?
http://blogs.hbr.org/2013/08/it-doesnt-matter-to-ceos/
http://www.informationweek.com/it-leadership/why-tech-projects-fail-5-unspoken-reasons/d/d-
id/1109399?page_number=2

http://www.forbes.com/sites/joeweinman/2013/05/17/mckinseys-view-on-whether-information-
technology-matters/
http://hbswk.hbs.edu/item/3637.html
http://ccs.mit.edu/papers/CCSWP202/
http://www.frbsf.org/economic-research/publications/economic-review/2004/er19-34bk.pdf
https://knowledge.wharton.upenn.edu/article/information-technology-value-creator-or-commodity/
http://people.ischool.berkeley.edu/~hal/people/hal/NYTimes/2004-05-06.html
http://aisel.aisnet.org/cais/vol29/iss1/12/
https://www.kpmg.com/US/en/IssuesAndInsights/ArticlesPublications/Documents/driving-business-
value-through-it-performance.pdf
http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.88.8687&rep=rep1&type=pdf
http://www.technologyreview.com/featuredstory/402800/why-it-matters/page/2/
file:///C:/Documents%20and%20Settings/Ankit%20Khandelwal/My%20Documents/Downloads/MGI_Ho
w_IT_enables_productivity_report.pdf Page 19
http://www.computereconomics.com/temp/ISS2013Ch01ExecutiveSummary98238.pdf
https://www.icaew.com/~/media/archive/files/technical/information-technology/business-systems-
and-software-selection/making-information-systems-work/measuring-it-returns-report.pdf
http://www.trendmacro.com/resources/2001mcKinseyProductivity.pdf
http://www.softed.com/Resources/Docs/SuccessfulProjects.pdf
http://slideplayer.us/slide/252224/
http://www.diva-portal.org/smash/get/diva2:318799/FULLTEXT01.pdf
http://www.valuebasedmanagement.net/methods_venkatraman_strategic_alignment.html
http://www.oracle.com/us/products/middleware/middleware-for-applications/it-business-alignment-
wp-1980849.pdf
http://www.almaden.ibm.com/coevolution/pdf/mcdavid.pdf
http://www.bmo.com/bmo/files/speech/4/1/Sept0803_TC_IBMGlobal_EN.html
http://www.strassmann.com/pubs/cw/restructuring-time.shtml









In 2003, for example, Nicholas Carr, a leading commentator on technology and
business, argued that IT doesnt matter because the strategic and competitive
advantages of IT spending quickly dissipate.18 PricewaterhouseCoopers believes
that the evidence supports a different view: In order to create and sustain value,
IT investment must support organizational and business process change and
innovation.19 But how can one determine whether IT is providing this support?

cFarlan and Nolan (2003) close by saying that they wish that Carr were right. If he were, then
that would mean that firms would stop having to invest in technology and could focus their
scarce resources elsewhere. They say; however, that all of the evidence points to the contrary.
(McFarlan & Nolan, 2003) IT is essential to business function and it is probably not near the end
of its buildout. These facts make it ever important to close the gap of understanding between the
Users and the support group within organizations


Letters to the editor: http://www.johnseelybrown.com/Web_Letters.pdf
Standish Group, 2001. Extreme Chaos. Self Published. USA.*