Trouble-Shooting V10 en

FAQ
Diagnostics and operating system firmware

update for S7-300 CPUs
FAQ

Diagnostics and operating system firmware update
for S7-300 CPUs
Entry-ID:26101541

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Table of Contents:

1 Diagnosing SIMATIC S7-300 CPU................................................................. 4
1.1 Obtaining an overview of the SIMATIC modules and their status..................... 4
1.2 S7-300 CPUs: Reading out order number, hardware version and
firmware version of the operating system.................................................... 5
1.3 S7-300 CPUs: Reading diagnostic buffer messages........................................ 6
1.4 S7 DP-Slave: Reading out order number, hardware version and firmware
version of the operating system................................................................... 7
1.5 S7 DP-Slave: Displaying diagnostic messages................................................ 9
2 Finding new firmware updates for the operating system of
the S7-300 CPU......................................................................................... 11
2.1 Downloading the update files for the S7-300 CPU operating system
firmware from the Service & Support side to your PC / Notebook............. 14
3 Carrying out the firmware update for the operating system of
S7-300 CPU offline ................................................................................... 16
3.1.1 Saving the S7-300 CPU actual data using the
Copy RAM to ROM function. ................................................................... 17
3.1.2 Transferring the update files for the operating system firmware
from the PC file system to the SIMATIC Memory Card (MMC).................. 19
3.1.3 Transferring the update files for the operating system firmware from the
SIMATIC memory card (MMC) to the S7-300 CPU ................................... 21
3.1.4 Updating the time and date of the S7-300 CPU. ............................................ 22
4 Carrying out the firmware update for the operating system of
the S7-300 CPU online............................................................................. 23
4.1.1 Saving the S7-300 CPU actual data using the
Copy RAM to ROM function. .................................................................. 24
4.1.2 Transferring the update files for the operating system firmware directly
from the PC file system to the S7-300 CPU using SIMATIC Manager....... 26
4.1.3 Updating the time and date of the S7-300 CPU. ............................................ 29
5 Viewing the SIMATIC software of the PC / notebook ................................ 30

History
Table 1-1
Version Date Change
V1.0 27.07.07 First edition
V1.1 16.02.09 formal changes

for S7-300 CPUs
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Purpose of this document
The present document Diagnostics and Operating System Firmware
Update for S7-300 CPUs shows you a quick overview of the SIMATIC
Automation System.
The diagnostic functions of STEP 7 as a basic part of this document will
support you in this respect.
In case of undesirable operating states, the diagnostic indications will help
you determine and eliminate the cause.
This document contains instructions on how to update the operating system
since the operating system firmware updates for the S7-300 CPUs help
reduce undesired operating states significantly.

Notes on the document
By clicking on a topic in the table of contents, you will be taken directly to
the corresponding chapter where the entire course of action is described.
As a consequence, some procedures are repeated.
This is, however, advantageous for the user who benefits from a linear and
topic-related presentation.
Help from the Support
Use our online form to obtain specific solution suggestions or send your
technical question directly to a product specialist in the Technical Support.
http://www.siemens.com/automation/support-request

for S7-300 CPUs
Entry-ID:26101541

1 Diagnosing SIMATIC S7-300 CPU
1.1 Obtaining an overview of the SIMATIC modules and their status
Procedure:
Table 1-1
Step Action
1. Start SIMATIC Manager and open your project.
2. Go online by clicking the Online button on the toolbar.
3. Then double-click the Hardware icon in the right section of the Online window.

Figure 1-1: HW Config SIMATIC 300 (1)
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Result: Here you see the current status of the entire SIMATIC. Small status icons at
the message-capable modules indicate the operating status.
Note The status icon (red dot with a white cross), for instance, labels the
modules that generate diagnostic messages.

for S7-300 CPUs
Entry-ID:26101541

1.2 S7-300 CPUs: Reading out order number, hardware version and
firmware version of the operating system
Procedure:
Table 1-2
Step Action
1 Start SIMATIC Manager and open your project.
2 Go online by clicking the Online button on the toolbar.
In the left section of the Online window, select the desired station whose information
you want to read out.
3
Use the shortcut Strg + D or select Module Information... in the PLC pull-
down menu, to start reading out the module status.
4

Figure 1-2: Module Information General
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Result: The General tab in the Module Information - CPU window shows data
of the order number, hardware version and the firmware version of the operating
system.
Note All data, such as order number, hardware version and firmware version,
are read online by the hardware.

for S7-300 CPUs
Entry-ID:26101541

1.3 S7-300 CPUs: Reading diagnostic buffer messages
Procedure:
Table 1-3
Step Action
In the left section of the Online window, select the desired station whose information
you want to read out.
3.
4.
5. In the Module Information window, open the Diagnostic Buffer tab.

Figure 1-3: Module Information Diagnostic Buffer
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Result: The Diagnostic Buffer tab in the Module Information CPU window
shows the events and diagnostic messages. In the bottom section you can view details
to each event.
Note You can also archive the content of the diagnostic buffer. Use the Save
As... button for this purpose.

for S7-300 CPUs
Entry-ID:26101541

1.4 S7 DP-Slave: Reading out order number, hardware version and
firmware version of the operating system
Selecting the S7 DP Slave
Table 1-4
Step Action
Double-click the Hardware icon in the right section of the Online window to obtain
an overview of SIMATIC.
3.
4. Click the S7 DP Slave to select it.

Figure 1-4: HW Config Simatic 300 (1) Slave
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for S7-300 CPUs
Entry-ID:26101541

S7 DP-Slave: Reading out order number, hardware version and firmware version of the
operating system
Table 1-5
Step Action
5.

Figure 1-5: Module Information General
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Result:
The General tab in the Module Information - IM 153-2 window shows data
such as order number, hardware version and the firmware version of the operating
system.
Note All data, such as order number, hardware version and firmware version,
are directly read online by the hardware.

for S7-300 CPUs
Entry-ID:26101541

1.5 S7 DP-Slave: Displaying diagnostic messages
Selecting the S7 DP Slave
Table 1-6
Step Action
Double-click the Hardware icon in the right section of the Online window to obtain
an overview of SIMATIC.
3.
4. Click the Slave to select it.

Figure 1-6: Hardware Config SIMATIC 300 (1)
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for S7-300 CPUs
Entry-ID:26101541

Displaying the S7 DP Slave diagnostics
Table 1-7
Step Action
5.
Now select the DP-Slave Diagnostics tab in the Module Information IM
153-2 window.
6.
7. Click the Hex Format button to have the message displayed in Hex code.

Figure 1-7: HW Config SIMATIC 300 (1) DP Slave Diagnostics
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Result:
The upper section of the DP Slave Diagnostics shows the standard diagnostics of the
S7 DP Slave; the lower section shows the channel-specific diagnostics of the selected
S7 DP Slave. The diagnostics can also be displayed in hex format.
Note The manual of the decentralize periphery provides information about fault
and diagnostics interpretation.

for S7-300 CPUs
Entry-ID:26101541

2 Finding new firmware updates for the operating
system of the S7-300 CPU
Procedure:
Table 2-1
Step Action
1. Go to the Service & Support side.
Link: http://support.automation.siemens.com

Enter S7&300&operating&system in the search box in the upper right corner and
start the search.
2.

Figure 2-1: Automation and Drives Service Support
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for S7-300 CPUs
Entry-ID:26101541

Search results

Figure 2-2: Downloads Operating Systems
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If the search has been successful, you will now see a list of available downloads.
Selecting the download:
Table 2-2
Step Action
3. A click on the entry with the S7-300 CPU you are using will take you directly to the
download page for the download side Operating System Updates of this module.

for S7-300 CPUs
Entry-ID:26101541

Displaying the current firmware version
Table 2-3
Step Action
Scroll to the order number of the CPU you are using in the opened entry. 4.
Compare whether the operating system firmware is a later version than the one
running on your S7-300 CPU.
5.

Note Enter the order number and the associated FW version only after you
have scrolled.

Figure 2-3: Overview
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for S7-300 CPUs
Entry-ID:26101541

2.1 Downloading the update files for the S7-300 CPU operating
system firmware from the Service & Support side to your PC /
Notebook
Downloading the update from the Service & Support side
Table 2-4
Step Action
Start the desired update by double-clicking the file 3*_V*.EXE. 1.
Click the Save button in the File Download window to download the files to your
PC / Notebook.
2.

Figure 2-4: File Download
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for S7-300 CPUs
Entry-ID:26101541

Extracting the update files for the S7-300 CPU operating system firmware on
your PC / Notebook
The file 3*_V*.EXE containing the update files has been saved to your computer and
can be extracted.

Extracting the update file
Table 2-5
Step Action
Double-click the file 3*_V*.EXE to extract the update files. 3.

Figure 2-5: Update Folder
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Result:
The update files *.UPD have been extracted on your computer.
Note You will see the three update files (*.UPD) only after extracting.

for S7-300 CPUs
Entry-ID:26101541

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3 Carrying out the firmware update for the operating
system of S7-300 CPU offline
Transferring the update files for the operating system firmware to the S7-300
CPU using the SIMATIC memory card
Overview of all necessary measures described in the following
Table 3-1
Overview
Saving the S7-300 CPU actual data using the Copy RAM to ROM function.
Saving the update files for the operating system firmware on the SIMATIC Micro
memory card
Transferring the operating system firmware update offline to the S7-300 CPU
Updating the time and date of the S7-300 CPU.

WARNING
Before starting the update, you must save the actual data of the S7-
300 CPU.

Reason:
After a firmware update, the S7-300 CPU will always carry out a general reset.
After start-up of the CPU, the existing blocks are usually loaded with the initial values of
the saved blocks.

For the program to continue working in a defined way, the CPU requires actual data
which were valid before the firmware update.

The next 2 pages will tell you how to save the actual data.
Note
The following link provides detailed information on the storage concept.
http://support.automation.siemens.com/WW/view/en/15389520

for S7-300 CPUs
Entry-ID:26101541

3.1.1 Saving the S7-300 CPU actual data using the Copy RAM to ROM
function.
Actual data: Establishing an online connection to the S7-300 CPU
Table 3-2
Step Action
3. Click on the left section of the Online window to select the desired station.

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for S7-300 CPUs
Entry-ID:26101541

Actual data: saving
Table 3-3
Step Action
4. Select Copy RAM to ROM... in the PLC pull-down menu.
Click the Yes button to confirm message window 1 concerning the online
connection.
5.
6. Click the Yes button to confirm that the S7-300 CPU will be set to STOP mode (2).
Click the OK button to close the message RAM contents were copied successfully to
the ROM.
7.

Figure 3-2: Copy RAM to ROM
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Result:
The contents of the RAM have been saved to the ROM.

for S7-300 CPUs
Entry-ID:26101541

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3.1.2 Transferring the update files for the operating system firmware from
the PC file system to the SIMATIC Memory Card (MMC)
Note You need a SIMATIC Prommer that is connected to your notebook/PC
via USB or is installed directly.
You also need an MMC whose content can be overwritten (see selection
list below).

Selection list of a SIMATIC Micro Memory Card (MMC) for performing the operating
system firmware update
Table 3-4
Memory Order number suitable for
2 Mbyte 6ES7 953-8LLxx-0AA0 S7-300 CPUs without DP interface
4 Mbyte 6ES7 953-8LMxx-0AA0
S7-300 CPUs with DP interface
(except CPU 319)
8 Mbyte 6ES7 953-8LPxx-0AA0 At least required for the S7-300 CPU 319

WARNING
Do not use the memory card (MMC) used in your S7-300 CPU as
program memory.

Reason:
Once you save firmware update files to the MMC, all existing data on the MMC will be
deleted. So your program data and your actual data would be lost.

for S7-300 CPUs
Entry-ID:26101541

Transferring the update files from the PC file system to the SIMATIC Memory Card
(MMC)

Table 3-5
Step Action
1. Start the SIMATIC manager.
2. Select Update the Operating System... in the PLC pull-down menu.
3. Select the file CPU_HD.UPD and click the Open button to start the transfer.

Figure 3-3: Creates the memory card
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Result: The firmware update files have been transmitted successfully to the MMC.

for S7-300 CPUs
Entry-ID:26101541

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3.1.3 Transferring the update files for the operating system firmware from
the SIMATIC memory card (MMC) to the S7-300 CPU
WARNING
The actual data of the CPU must already be saved (see chapter
3.1.1).

Table 3-6
Step Action
1. Disconnect the S7-300 CPU from the supply voltage.
3. Insert the MMC containing the update files into the slot of the S7-300 PU and switch
the supply voltage back on.

All LEDs will light up after switching on the supply voltage for the S7-300 CPU.
After approx. 2 min. all LEDs will briefly go dark.
Then the green LED DC5V will light up and the STOP LED will flash with 2Hz.
After approx. 20 sec. the STOP LEDs flashing will decelerate to 0.5 Hz.

Table 3-7
Step Action
3. You must wait until the flashing rate of the STOP LED has decelerated to 0.5 Hz
before switching off the supply voltage of the S7-300 CPU.
4. Now take the MMC with the firmware update out of the slot.
5. Replace the original MMC with the program files into the slot.
6. Switch the supply voltage of S7-300 CPU back on.

The S7-300 CPU will start up with the new operating system firmware and goes into
STOP mode (STOP LED is lit).
Table 3-8
Step Action
7. Turn the mode switch from RUN to STOP.
8. Then set the mode switch back to RUN.

Result:
The S7-300 CPU goes into RUN mode (RUN LED is permanently on). The firmware
version has been updated successfully.
Note After each firmware update, the S7-300 CPU will start with the time 00:00
and the date 01.01.94.

for S7-300 CPUs
Entry-ID:26101541

3.1.4 Updating the time and date of the S7-300 CPU.
Setting time and date of the S7-300 CPU
Table 3-9

2. Double-click Hardware in the project to open the HW Config.
Click the S7-300 CPU and select Set Time of Day... in the PLC pull-down
menu.
3. .
4. . Enter the Module time or enable the Take from PG/PC checkbox.
Click the Apply button to transmit the set time directly to the S7-300 CPU. Click the
Close button to exit the Set Time of Day window.

Figure 3-4: Set Time of Day
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Result: Time and date on the CPU have been updated.

for S7-300 CPUs
Entry-ID:26101541

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4 Carrying out the firmware update for the operating
system of the S7-300 CPU online
Transferring the update files for the operating system firmware to the S7-300
CPU in online mode using SIMATIC Manager
Note If your S7-300 CPU is already running with operating system firmware
version V2.2, you can also carry out the firmware update online as
described in the following.

WARNING
Before starting the update, you must save the actual data of the
CPU.

Reason:
After a firmware update, the S7-300 CPU will always carry out a general reset.
After start-up of the S7-300 CPU, the existing blocks are usually loaded with the initial
values of the saved blocks.
For the program to continue working in a defined way, the CPU requires actual data
which were valid before the firmware update. Therefore, you should save them.
The next 2 pages will tell you how to save the actual data.
Note The following link provides detailed information on the storage concept.
http://support.automation.siemens.com/WW/view/en/15389520

for S7-300 CPUs
Entry-ID:26101541

4.1.1 Saving the S7-300 CPU actual data using the Copy RAM to ROM
function.
Actual data: Establishing an online connection to the S7-300 CPU
Table 4-1
Step Action
3. Click on the left section of the Online window to select the desired station.

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for S7-300 CPUs
Entry-ID:26101541

Actual data: copying
Table 4-2
Step Action
4. Select Copy RAM to ROM... in the PLC pull-down menu.
Click the Yes button to confirm message window 1 concerning the online
connection.
5.
6. Click the Yes button to confirm that the S7-300 CPU will be set to STOP mode (2).
Click the OK button to close the message RAM contents were copied successfully to
the ROM.
7.

Figure 4-2: Copy RAM to ROM
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Result:
The contents of the RAM have been saved to the ROM.

for S7-300 CPUs
Entry-ID:26101541

4.1.2 Transferring the update files for the operating system firmware directly
from the PC file system to the S7-300 CPU using SIMATIC Manager
WARNING
The actual data of the CPU must already be saved! (see chapter
4.1.1)

Carrying out the firmware update using the SIMATIC Manager
Table 4-3
Step Action
3. Click on the CPU.
4. Select Update Firmware... in the PLC pull-down menu.

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Figure 4-3: Update Firmware

for S7-300 CPUs
Entry-ID:26101541

Specify firmware update source directory and start the transfer.
Table 4-4
Step Action
Enter the source directory containing the update files under Firmware File and
start the FW update by clicking the Run button.
5.
6. Click the OK button to confirm that the S7-300 CPU will be set to STOP mode (1).
After the messages Download Firmware and Update Firmware (2-3) have
been displayed, you will see the message Firmware V... was successfully
transferred.... Click the OK button.
7.

Figure 4-4: Update Firmware
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Note The S7-300 CPU must now be restarted (warm start).

for S7-300 CPUs
Entry-ID:26101541

Restarting the S7-300 CPU (warm start)
Table 4-5
Step Action
Click on the CPU in the HW Config and select Operating Mode... in the PLC
pull-down menu.
8.
9. Click the Warm Restart button in the Operating Mode window.
10. You are now asked: Do you want to carry out a warm restart?
Click the Yes button to start the module.

Figure 4-5: Operating Mode
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Note After each firmware update, the S7-300 CPU will start with the time 00:00
and the date 01.01.94.

for S7-300 CPUs
Entry-ID:26101541

4.1.3 Updating the time and date of the S7-300 CPU.
Setting time and date of the S7-300 CPU
Table 4-6

3. Click on the CPU and select Set Time of Day... in the PLC pull-down menu.
4. Enter the Module time or enable the Take from PG/PC checkbox.
Click the Apply button to transmit the set time directly to the S7-300 CPU. Click the
Close button to exit the Set Time of Day window.

Figure 4-6: Set Time of Day
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Result:
Time and date on the S7-300 CPU have been updated.

for S7-300 CPUs
Entry-ID:26101541

5 Viewing the SIMATIC software of the PC / notebook
How to view the installed SIMATIC software:
Table 5-1

2. Start the SIMATIC manager.
4. Go to the Help pull-down menu and click About there.
5. Click on the Display button in the About window to view the installed software.

Figure 5-1: Installed SIMATIC Software
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Result:
The window Installed SIMATIC Software shows all software products with their
version, release and release number in the Products tab.

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Diagnostics and operating system firmware

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