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Request for Proposal City Website Design and Replacement

Request for Proposal


for
City Website
Design and Replacement
RFP # 1977
Date issued: une 1! "#1#
City Website Design and Replacement 1 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
1$ %&'R(D)C'%(&
1*+, -ac.ground
!e City "# $ynn%""d is l"cated in &"'t! &n"!"mis! C"'nty app(")imately 15 miles n"(t! "#
&eattle and 12 miles s"'t! "# *ve(ett. $ynn%""d se(ves as t!e p(ima(y b'siness cente( "#
s"'t! &n"!"mis! C"'nty. !e City "# $ynn%""d !as a p"p'lati"n "# +5,2+0 and enc"mpasses
alm"st eig!t miles in &n"!"mis! C"'nty. - may"(.c"'ncil #"(m "# g"ve(nment administe(s t!e
City %it! seven elected C"'ncil membe(s and an elected /ay"(. !e City0s app(")imately +70
(eg'la( #'ll.time empl"yees and 1+5 pa(t.time empl"yees p("vide an a((ay "# se(vices incl'ding
p"lice, #i(e p("tecti"n, eme(gency medical se(vices, %ate( dist(ib'ti"n, se%age c"llecti"n and
t(eatment, st(eet c"nst('cti"n and maintenance, and pa(1s and (ec(eati"nal #acilities incl'ding a
p""l, a seni"( cente(, and a g"l# c"'(se. !e City als" !as a /'nicipal C"'(t and a 2ail #acility
t!at p("vide se(vices l"cally and t" "t!e( g"ve(nmental agencies.
!e /ay"( di(ects all City "pe(ati"ns. !e City0s add(ess is 19100 33
t!
-ven'e West, P.4. 5")
5008, $ynn%""d W- 98036.5008.
!e City !as ten 7108 cent(al depa(tments9 Fi(e: P"lice: ;'man Res"'(ces: P'blic W"(1s:
/'nicipal C"'(t: *c"n"mic Devel"pment: -dminist(ative &e(vices: Pa(1s, Rec(eati"n and
C'lt'(al -(ts: C"mm'nity Devel"pment and C"mm'nity -##ai(s.
F"( m"(e in#"(mati"n ab"'t t!e City "# $ynn%""d, visit !ttp9<<%%%.ci.lynn%""d.%a.'s.
City Website Design and Replacement 2 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
1*-, RFP Purpose

!e p'(p"se "# t!e City Website Design and Replacement p("2ect is t" 'pdate t!e City "#
$ynn%""d0s %ebsite %it! a ne% design and %ebsite c"ntent in#"(mati"n
a(c!itect'(e t!at s'pp"(ts easy navigati"n t" 1ey se(vices, c"ntent management
system 7C/&8, and 'pdated c"ntent.
!e last ma2"( (edesign "# t!e City0s %ebsite t""1 place in 2001. &ince t!en, m'c! !as
c!anged in t!e a(c!itect'(e "# C/&, as %ell as t!e level "# e)pectati"ns "# se(vices p("vided by
l"cal g"ve(nment %ebsites and t!e tec!n"l"gy t" s'pp"(t "nline se(vices.
City Website Design and Replacement + Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
1*C, RFP Co/er 01eet
C%'2 (F 32&&W((D
RFP &o$ 1977
City Website Design and Replacement
Response Co/er 01eet
=es >"
;as y"'( c"mpany "pe(ated at least 1 yea( %it!"'t inte(('pti"n?

;as an "%ne( "# y"'( c"mpany been c"nvicted "# a c(ime %it!in t!e past 10 yea(s?

D"es any empl"yee "( "##icial "# t!e City !ave any #inancial "( "t!e( inte(est in y"'(
#i(m?

@# selected, d" y"' ag(ee t" e)ec'te a c"nt(act essentially t!e same in #"(m as t!e
sample c"nt(act attac!ed as &ecti"n 7?

D"es y"'( c"mpany maintain ins'(ance in am"'nts speci#ied by City c"nt(act? 7i#
n", t!is d"es n"t necessa(ily eliminate vend"( #("m s'bmittal89

@# n", desc(ibe di##e(ences9
-(e t!e(e any claims pending against t!is ins'(ance p"licy?

@# yes, desc(ibe
D"es y"'( c"mpany maintain P("#essi"nal $iability @ns'(ance?

;as y"'( c"mpany been in ban1('ptcy, (e"(ganiAati"n "( (eceive(s!ip in t!e last #ive
yea(s?

;as y"'( c"mpany been disB'ali#ied by any p'blic agency #("m pa(ticipati"n in
p'blic c"nt(acts?

@s y"'( c"mpany licensed t" d" b'siness in t!e &tate "# Was!ingt"n?

Undersigned acknowledges that addenda _____ through _____ have been taken into account as
part of this requirement.
The undersigned hereby accepts the terms and conditions as set forth herein. The undersigned
hereby accepts the terms and conditions as set forth herein. This page must be signed and dated
by the vendors representative who is legally authorized to contractually bind the vendor.
. .
FC$$ $*D-$ >-/* 4F C4/P->=
=P* 4F 5C&@>*&& C"(p"(ati"n Pa(tne(s!ip 7gene(al8 Pa(tne(s!ip 7limited8
&"le P("p(iet"(s!ip $imited $iability C"mpany
F*D*R-$ */P$4=** @D >C/5*R 7F*@89
-DDR*&&
C@=<&-*<E@P
*/-@$ -DDR*&&9
P;4>* F-F
>-/*7P$*-&* PR@>8 @$*
&@D>*D D-*
32&&W((D -)0%&400 3%C4&04 G " be "btained at a%a(d by t!e appa(ent s'ccess#'l vend"(
and at t!e vend"(0s e)pense. !e s'ccess#'l vend"( is (esp"nsible #"( c"mpliance %it! $ynn%""d
b'siness license (eB'i(ements pe( $/C 5.06.01b, and 5.06.03b. Hend"(s may call 325.670.5159
#"( b'siness license in#"(mati"n.
1*D, RFP &o 0ubmittal Form
City Website Design and Replacement 3 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
C%'2 (F 32&&W((D
RFP &o$ 1977
City Website Design and Replacement
&o 0ubmittal Form
Dea( P("spective Hend"(9
@# y"' decide n"t t" s'bmit a (esp"nse t" t!is RFP, %e %"'ld ve(y m'c! app(eciate y"'( c"mpleting and
(et'(ning t!is #"(m #"( "'( (ec"(ds.
Reas"n #"( n"t s'bmitting a bid in (esp"nse t" t!is s"licitati"n9



FC$$ $*D-$ >-/* 4F C4/P->=
-DDR*&&
C@=<&-*<E@P
*/-@$ -DDR*&&9
P;4>* F-F
>-/*7P$*-&* PR@>8 @$*
&@D>*D D-*
!an1 y"' #"( y"'( assistance. Please mail "( #a) t!is d"c'ment t"9
City "# $ynn%""d
P'(c!asing and C"nt(acts Divisi"n
-ttn9 Candice ;ende(s"n
P4 5") 5008
$ynn%""d, W- 98036.5008
Fa)9 73258 778.56+2
City Website Design and Replacement 5 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
"$ RFP %&0'R)C'%(&0 +&D %&F(R5+'%(&
"7+, RFP 'imeline
Day6Date Description
'1ursday!
une 1! "#1#
-dve(tisement ann"'ncing RFP placed in *ve(ett ;e(ald
and Daily I"'(nal "# C"mme(ce. RFP placed "n City "#
$ynn%""d %ebsite. RFPs available t" vend"(s via email
n"ti#icati"n and access t" %ebsite.
5onday!
une 17! "#1#
4P@4>-$ Hend"(0s c"n#e(ence %ill sta(t p("mptly at 10900
a.m. t" 11900 a.m. and %ill be !eld in t!e City ;all
C"n#e(ence R""ms 1 and 2 l"cated at 19100 33
t!
-ven'e
West, $ynn%""d, W- 980+6.
'uesday!
une 18! "#1#
-y ":## p$m$
Hend"(s0 %(itten B'esti"ns m'st be (eceived by t!e RFP
C""(dinat"( 7&ecti"n 2C8 'sing t!e J'esti"n &'bmittal F"(m
in &ecti"n 6.
'1ursday!
une 17! "#1#
W(itten ans%e(s #("m t!e City #"( pe(tinent B'esti"ns p"sed
at t!e "pti"nal c"n#e(ence P$C& t!"se p"sed "n t!e
J'esti"n &'bmittal F"(m, &ecti"n 6 by t!e ab"ve date.
'1ursday!
une "7! "#1#
-y ":## p$m$
RFP responses must be recei/ed by t1e Purc1asing and
Contracts (ffice at t1e )tilities 5aintenance Center
located at "#8"8 9#
t1
+/enue West! 3ynn:ood! W+
9;#<9$ Resp"ndents ass'me t!e (is1 "# t!e met!"d "# dispatc! c!"sen.
!e City ass'mes n" (esp"nsibility #"( delays ca'sed by any delive(y
se(vice. P"stma(1ing by t!e d'e date %ill n"t s'bstit'te #"( act'al (eceipt
"# p("p"sals. P("p"sals s!all n"t be delive(ed by #acsimile t(ansmissi"n
"( "t!e( telec"mm'nicati"n "( elect("nic means.
'uesday!
uly 1<! "#1#
Hend"(s0 (esp"nses %ill be analyAed and sc"(ed by t!e
eval'ati"n team. !e t"tal sc"(e %ill #act"( !eavily int" t!e
City0s decisi"n as t" %!ic! vend"(s %ill be c"nside(ed
#inalists.
'uesday!
uly 1<! "#1#
- decisi"n is made as t" %!ic! vend"(7s8 %ill be #inalists. -ll
vend"(s %ill be n"ti#ied "# t!e City0s decisi"n.
uly 17="<!
"#1#
74pti"nal8 Finalist vend"( dem"s<p(esentati"ns at t!e City "#
$ynn%""d.
uly 17="9!
"#1#
74pti"nal8 Finalists0 (e#e(ences may be c"ntacted at t!e City
"# $ynn%""d0s disc(eti"n.
Wednesday!
uly "9! "#1#
-%a(d t" appa(ent s'ccess#'l vend"( is made s'b2ect t"
s'ccess#'l neg"tiati"n "# te(ms and c"nditi"ns. >"tice "#
a%a(d t" appa(ent s'ccess#'l vend"( p"sted "n %ebsite.
City Website Design and Replacement 6 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
"*-, 0election and 4/aluation 'eam
/ay"( and City C"'ncil &ta1e!"lde(s
5en &t"c1inge(, Web &pecialist
@n#"(mati"n &e(vices
eam $eade(
Ka(i -lve(s"n, -pplicati"ns &'pe(vis"(
@n#"(mati"n &e(vices
eam /embe(
Pa'l ;a'gan, C!ie# ec!n"l"gy 4##ice(
@n#"(mati"n &e(vices
eam /embe(
Candice ;ende(s"n, 5'ye(
P'(c!asing and C"nt(acts Divisi"n
eam /embe( <
RFP C""(dinat"(
"*C, RFP Coordinator
Candice >enderson 5'ye(
P1ysical +ddress:
20525 60
t!
-ven'e West
$ynn%""d, W- 980+6

5ailing +ddress:
P4 5") 5008
$ynn%""d, W- 98036.5008
4mail address:
c!ende(s"nLci.lynn%""d.%a.'s
-ny and all c"mm'nicati"n t" t!e
b'ye( (elative t" t!is (eB'i(ement
m'st be via email.
"*D, RFP 4/aluation Criteria
-n eval'ati"n team c"mp"sed "# t!e membe(s "# t!e &electi"n and *val'ati"n eam listed in &ecti"n
2758 and "t!e(s %ill eval'ate t!e RFP (esp"nses (eceived #("m eac! vend"(. P(i"( t" t!e selecti"n "# t!e
a%a(d t" t!e appa(ent s'ccess#'l vend"(, t!e City "# $ynn%""d (ese(ves t!e (ig!t t" c"nd'ct "n.site visits
"# any vend"(s0 #acilities and<"( (eB'i(e any vend"( t" pa(ticipate in a p(esentati"n t" t!e eval'ati"n team
7and "t!e(s8 "# t!e items c"ntained in t!e RFP (esp"nse and any "t!e( items deemed app("p(iate by t!e
City "# $ynn%""d.
@# an a%a(d is made as a (es'lt "# t!is RFP, it s!all be a%a(ded t" t!e vend"( %!"se p("p"sal is m"st
advantage"'s t" t!e City %it! p(ice and "t!e( #act"(s incl'ding, b't n"t limited t", Resp"nses t" t!e
RFP B'esti"ns: dem"nst(ated tec!nical ability and e)pe(tise: #inancial stability: (e#e(ence calls and<"(
(ec"mmendati"ns: membe(s!ips, licenses, @&4 Ce(ti#icati"ns "( any "t!e( applicable membe(s!ip "(
ce(ti#icati"ns: p(esentati"ns t" t!e City eval'ati"n team and "t!e(s 7i# applicable8: "n.site visits at vend"(0s
site 7i# applicable8, p("d'ct samples %!ic! t!e City may, at its disc(eti"n, (eB'est as pa(t "# t!e RFP
City Website Design and Replacement 7 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
p("cess: any additi"nal c(ite(ia deemed app("p(iate by t!e City %!ic! %"'ld lend itsel# t" establis!ing t!e
&e(vice P("vide(0s viability t" pe(#"(m t!e %"(1 as "'tlined in t!is RFP.
W!en dete(mining %!et!e( a vend"( is (esp"nsible, "( %!en eval'ating a vend"(0s p("p"sal, t!e #"ll"%ing
#act"(s %ill be c"nside(ed, any "ne "# %!ic! %ill s'##ice t" dete(mine i# a vend"( is eit!e( n"t a (esp"nsible
vend"( "( i# t!e vend"(0s p("p"sal is n"t t!e m"st advantage"'s t" t!e City9
1. !e ability, capacity and s1ill "# t!e vend"( t" pe(#"(m t!e c"nt(act "( p("vide t!e se(vice
(eB'i(ed.
2. !e c!a(acte(, integ(ity, (ep'tati"n, 2'dgment, e)pe(ience and e##iciency "# t!e vend"(.
+. W!et!e( t!e vend"( can pe(#"(m t!e c"nt(act %it!in t!e time speci#ied
3. !e B'ality "# pe(#"(mance "# p(evi"'s p'blic and p(ivate c"nt(acts "( se(vices, incl'ding, b't
n"t limited t", t!e vend"(0s #ail'(e t" pe(#"(m satis#act"(ily "( c"mplete any %(itten c"nt(act.
!e City0s te(minati"n #"( de#a'lt "# a p(evi"'s c"nt(act %it! a vend"( s!all be deemed t" be
s'c! a #ail'(e.
5. !e p(evi"'s and e)isting c"mpliance by t!e vend"( %it! la%s (elating t" t!e c"nt(act "(
se(vices.
6. *vidence "# c"ll'si"n %it! any "t!e( vend"(, in %!ic! case c"ll'ding vend"(s %ill be (est(icted
#("m s'bmitting #'(t!e( bids "n t!e s'b2ect p("2ect "( #'t'(e tende(s.
7. !e vend"( is n"t B'ali#ied #"( t!e %"(1 "( t" t!e #'ll e)tent "# t!e RFP.
8. !e(e is 'nc"mpleted %"(1 %it! t!e City "( "t!e(s, "( an "'tstanding disp'te "n a p(evi"'s
"( c'((ent c"nt(act t!at mig!t !inde(, negatively a##ect "( p(event t!e p("mpt c"mpleti"n "# t!e
%"(1 bid 'p"n.
9. !e vend"( #ailed t" settle bills #"( lab"( "( mate(ials "n past "( c'((ent p'blic "( p(ivate
c"nt(acts.
10. !e vend"( !as been c"nvicted "# a c(ime a(ising #("m a p(evi"'s p'blic c"nt(act, e)cepting
c"nvicti"ns t!at !ave been pa(d"ned, e)p'nged, "( ann'lled.
11. !e vend"( !as been c"nvicted "# a c(ime "# m"(al t'(pit'de "( any #el"ny, e)cepting
c"nvicti"ns t!at !ave been pa(d"ned, e)p'nged "( ann'lled, %!et!e( in t!is state, in any
"t!e( state, by t!e Cnited &tates, "( in a #"(eign c"'nt(y, p("vince "( m'nicipality. Hend"(s
s!all a##i(matively discl"se t" t!e City all s'c! c"nvicti"ns, especially "# management
pe(s"nnel "( t!e vend"( as an entity, p(i"( t" n"tice "# a%a(d "( e)ec'ti"n "# a c"nt(act,
%!ic!eve( c"mes #i(st. Fail'(e t" ma1e s'c! a##i(mative discl"s'(e s!all be g("'nds, in t!e
City0s s"le "pti"n and disc(eti"n, #"( te(minati"n #"( de#a'lt s'bseB'ent t" a%a(d "( e)ec'ti"n
"# t!e c"nt(act.
12. /"(e li1ely t!an n"t, t!e vend"( %ill be 'nable, #inancially "( "t!e(%ise, t" pe(#"(m t!e %"(1.
1+. -t t!e time RFP a%a(d, t!e appa(ent s'ccess#'l vend"( m'st "btain a City "# $ynn%""d
b'siness license. Fail'(e t" d" s" %ill c"nstit'te a dete(minati"n t!at t!e vend"( is n"t
(esp"nsive and may be disB'ali#ied.
13. &'c! "t!e( in#"(mati"n as may be sec'(ed !aving a bea(ing "n t!e decisi"n t" a%a(d t!e
c"nt(act.
15. -ny "t!e( (eas"n deemed p("pe( by t!e City.
"*4, &otices and Response Criteria
27*81 D""d Fait!
!is RFP !as been c"mpiled in g""d #ait!. !e in#"(mati"n c"ntained %it!in is selective and s'b2ect t"
t!e City0s 'pdating, e)pansi"n, (evisi"n and amendment.
27*82 Rig!t t" Cancel
!e City (ese(ves t!e (ig!t t" c!ange any aspect "#, te(minate, "( delay t!is RFP, t!e RFP p("cess and<"(
t!e p("g(am %!ic! is "'tlined %it!in t!is RFP at any time, and n"tice s!all be given in a timely manne(
t!e(ea#te(.
27*8+ >"t an -%a(d
City Website Design and Replacement 8 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
Recipients "# t!is RFP a(e advised t!at n"t!ing stated !e(ein, "( any pa(t t!e(e"#, "( any c"mm'nicati"n
d'(ing t!e eval'ati"n and selecti"n p("cess, s!all be c"nst('ed as c"nstit'ting, "##e(ing "( a%a(ding a
c"nt(act, (ep(esentati"n "( ag(eement "# any 1ind bet%een t!e City and any "t!e( pa(ty, save #"( a #"(mal
%(itten c"nt(act, p("pe(ly e)ec'ted by b"t! pa(ties.
27*83 P("pe(ty "# t!e City
Resp"nses t" t!is RFP %ill bec"me t!e p("pe(ty "# t!e City, and %ill #"(m t!e basis "# neg"tiati"ns "# an
ag(eement bet%een t!e City and t!e appa(ent s'ccess#'l vend"(.
27*85 City n"t $iable #"( C"sts
!e City is n"t liable and %ill n"t be (esp"nsible #"( any c"sts inc'((ed by any vend"(7s8 #"( t!e
p(epa(ati"n and delive(y "# t!e RFP (esp"nses, n"( %ill t!e City be liable #"( any c"sts inc'((ed p(i"( t"
t!e e)ec'ti"n "# an ag(eement, incl'ding b't n"t limited t", p(esentati"ns by RFP #inalists t" t!e City.
27*86 City0s *)pectati"ns
D'(ing t!e (evie% "# t!is d"c'ment, please n"te t!e City0s emp!asis "n t!e e)pectati"ns, B'alities, and
(eB'i(ements necessa(y t" be p"siti"ned as an RFP #inalist and s'ccess#'l vend"(.
27*87 Waive( "# /in"( -dminist(ative @((eg'la(ities
!e City (ese(ves t!e (ig!t, at its s"le disc(eti"n, t" %aive min"( administ(ative (eg'la(ities c"ntained in
any p("p"sal.
27*8 8 &ingle Resp"nse
- single (esp"nse t" t!e RFP may be deemed a #ail'(e "# c"mpetiti"n, and in t!e best inte(est "# t!e City,
t!e RFP may be cancelled.
27*89 P("p"sal Re2ecti"n: >" 4bligati"n t" 5'y
!e City (ese(ves t!e (ig!t t" (e2ect any "( all p("p"sals at any time %it!"'t penalty. !e City (ese(ves t!e
(ig!t t" (e#(ain #("m c"nt(acting %it! any vend"(. !e (elease "# t!is RFP d"es n"t c"mpel t!e City t"
p'(c!ase. !e City may elect t" p("ceed #'(t!e( %it! t!is p("2ect by inte(vie%ing #i(m7s8 %ell Gs'ited t"
t!is p("2ect, c"nd'cting site visits "( p("ceeding %it! an a%a(d.
27*810 Rig!t t" -%a(d
!e City (ese(ves t!e (ig!t t" ma1e an a%a(d %it!"'t #'(t!e( disc'ssi"n "# t!e p("p"sal s'bmitted.
!e(e#"(e, t!e p("p"sal s!"'ld be s'bmitted initially %it! t!e m"st #av"(able te(ms t!e vend"( can "##e(.
27*811 Wit!d(a%al "# P("p"sals
Hend"(s may %it!d(a% a p("p"sal t!at !as been s'bmitted at any time 'p t" t!e p("p"sal cl"sing date
and time. " acc"mplis! t!is, a %(itten (eB'est signed by an a't!"(iAed (ep(esentative "# t!e vend"(
m'st be s'bmitted t" t!e RFP C""(dinat"(. !e vend"( may s'bmit an"t!e( p("p"sal at any time 'p t"
t!e p("p"sal cl"sing date and time.
27*812 >"n .*nd"(sement
-s a (es'lt "# t!e selecti"n "# a vend"( t" s'pply p("d'cts and<"( se(vices t"e City is neit!e( end"(sing
n"( s'ggesting t!at t!e vend"(Ms p("d'ct is t!e best "( "nly s"l'ti"n. !e vend"( ag(ees t" ma1e n"
(e#e(ence t" t!e City in any lite(at'(e, p("m"ti"nal mate(ial, b("c!'(es, sales p(esentati"n "( t!e li1e
%it!"'t t!e e)p(ess %(itten c"nsent "# t!e City.
27*81+ P("p(ieta(y P("p"sal /ate(ial
-ny in#"(mati"n c"ntained in t!e p("p"sal t!at is p("p(ieta(y m'st be clea(ly designated. /a(1ing t!e
enti(e p("p"sal as p("p(ieta(y %ill be neit!e( accepted n"( !"n"(ed. @# a (eB'est is made t" vie% a
vend"(0s p("p"sal, t!e City %ill c"mply acc"(ding t" t!e 4pen P'blic Rec"(ds -ct, c!apte( 32.17 RCW. @#
any in#"(mati"n is ma(1ed as p("p(ieta(y in t!e p("p"sal, s'c! in#"(mati"n %ill n"t be made available 'ntil
t!e a##ected vend"( !as been given an "pp"(t'nity t" see1 a c"'(t in2'ncti"n against t!e (eB'ested
discl"s'(e.
City Website Design and Replacement 9 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
27*813 *(("(s in P("p"sal
!e City %ill n"t be liable #"( any e(("(s in vend"( p("p"sals. Hend"(s %ill n"t be all"%ed t" alte( p("p"sal
d"c'ments a#te( t!e deadline #"( p("p"sal s'bmissi"n.
!e City (ese(ves t!e (ig!t t" ma1e c"((ecti"ns "( amendments d'e t" e(("(s identi#ied in p("p"sals by
t!e City "( t!e vend"(. !is type "# c"((ecti"n "( amendment %ill "nly be all"%ed #"( s'c! e(("(s as
typing, t(ansp"siti"n "( any "t!e( "bvi"'s e(("(. Hend"(s a(e liable #"( all e(("(s "( "missi"ns c"ntained in
t!ei( p("p"sals.
@#, a#te( t!e "pening and tab'lati"n "# p("p"sals, a vend"( claims e(("( and (eB'ests t" be (elieved "#
a%a(d, s<!e %ill be (eB'i(ed t" p("mptly p(esent ce(ti#ied %"(1 s!eets. !e RFP C""(dinat"( %ill (evie%
t!e %"(1 s!eets and i# t!e RFP C""(dinat"( is c"nvinced, by clea( and c"nvincing evidence, t!at an
!"nest, mat!ematically e)c'sable e(("( "( c(itical "missi"n "# c"sts !as been made, t!e vend"( may be
(elieved !is<!e( p("p"sal.
-#te( "pening and (eading p("p"sals, t!e City %ill c!ec1 t!em #"( c"((ectness "# e)tensi"ns "# t!e p(ices
pe( 'nit and t!e t"tal p(ice. @# a disc(epancy e)ists bet%een a p(ice pe( 'nit and t!e e)tended am"'nt "#
any p("p"sal item, t!e p(ice pe( 'nit %ill c"nt("l. !e City %ill 'se t!e t"tal "# e)tensi"ns, c"((ected %!e(e
necessa(y.
27*815 5id 5"nd G - bid b"nd is n"t (eB'i(ed
27*816 Pe(#"(mance 5"nd .. - pe(#"(mance b"nd is n"t (eB'i(ed.
27*817 Payment 5"nd G - payment b"nd is n"t (eB'i(ed.
27*818 F'nding
-ny c"nt(act ente(ed int" as a (es'lt "# t!is RFP is c"ntingent 'p"n t!e c"ntin'ed #'nding by t!e City "#
$ynn%""d.
27*819 e(ms "# Payment
!e City0s te(ms "# payment a(e >et +0. Payment %ill be made %it!in +0 days 'p"n (eceipt "# an
'ndisp'ted inv"ice #"( g""ds t!at !ave been delive(ed and accepted. >" d"%n payment "( advance
payment "# any 1ind %ill be made. Was!ingt"n &tate la% (eB'i(es p(""# t!at t!e mate(ials !ave been
#'(nis!ed, t!e se(vices (ende(ed "( t!e lab"( pe(#"(med as desc(ibed be#"(e payment may be made. -
vend"( may s'bmit an inv"ice #"( pa(tial s!ipments "( p("g(ess payments. -ll inv"ices m'st be s'bmitted
t"9
City "# $ynn%""d
-cc"'nts Payable
P 4 5") 5008
$ynn%""d, W- 98036.5008
City Website Design and Replacement 10 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
"*F, &on=Collusion Certification
City of 3ynn:ood
RFP &o$ 1977
City Website Design and Replacement
&(&=C(33)0%(& C4R'%F%C+'%(&
@ ce(ti#y t!at t!is p("p"sal is made %it!"'t p(i"( 'nde(standing, ag(eement, "( c"nnecti"n %it!
any c"(p"(ati"n, #i(m, "( pe(s"n s'bmitting an "##e( #"( t!is bid<B'"te, and is in all (espects #ai(
and %it!"'t c"ll'si"n "( #(a'd.
!e bel"% signed vend"( !as n"t div'lged t" n"( disc'ssed "( c"mpa(ed !is<!e( p("p"sal %it!
"t!e( vend"(s and !as n"t c"ll'ded %it! any "t!e( vend"( "( pa(ties t" p("p"sal %!ats"eve(.
>"te9 >" p(emi'ms, (ebates "( g(at'ities t" any empl"yee "( agent a(e pe(mitted eit!e( %it!,
p(i"( t", "( a#te( any delive(y "# mate(ials and<"( se(vices. -ny s'c! vi"lati"n %ill (es'lt in t!e
cancellati"n "# any (es'ltant c"nt(act and<"( (et'(n "# mate(ial as applicable.
C"mpany >ame9 ______
/ailing -dd(ess:
City, &tate, Eip9 NNNNN
Date9
-'t!"(iAed &ignat'(e: ______________________________
P(int >ame9 ________________________ _____
itle9 ___________________________________________________________________
City Website Design and Replacement 11 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
<$ 0C(P4 (F 04R?%C40
<*+,1 Pro@ect Aoals
!e p(ima(y g"al "# t!is p("2ect is t" (eplace t!e c'((ent %ebsite %it! a ne% and imp("ved
%ebsite. !e ne% %ebsite %ill be easie( #"( 'se(s t" navigate, m"(e e##icient #"( City sta## t"
manage, and p("vide a %ide va(iety "# se(vices t" t!e citiAens "# t!e City "# $ynn%""d. !e
Hend"( %ill p("vide t!e City %it! an in#"(mati"n (eady, t'(n.1ey %ebsite t!at City sta## can
immediately begin t" mig(ate in#"(mati"n int".
Short Term Goals
1. @mp("ve t!e t""ls t!at s'pp"(t 'pdating t!e %ebsite, i.e.: c"ntent management system
7C/&8.
2. @mp("ve t!e in#"(mati"n a(c!itect'(e t!at s'pp"(ts easy navigati"n "# t!e site t" 1ey
City se(vices.
+. Redesign t!e %ebsite %it! a ne% l""1 and #eel s'pp"(ting t!e b(anding e##"(ts "# t!e
City and (e#lecting t!e dive(se ma1e 'p and visi"n "# t!e citiAens "# t!e City.
Long Term Goals
1. @mp("ve t!e timeliness "# c"ntent p'blis!ed t" t!e %ebsite.
2. *)pand t!e se(vices t!e City "##e(s t" citiAens "n t!e %ebsite.
+. *nable 'pdating t!e l""1 and #eel "# t!e %ebsite "n an as.needed basis.
3. *)pand t!e am"'nt "# in#"(mati"n t!e City p'blis!es "n t!e %ebsite.
5. *ns'(e easy accessibility and navigati"nal 'se( e)pe(ience, enc"'(aging citiAens t"
(et'(n.
6. Re#lect t!e val'es and c!a(acte( "# t!e City b"t! vis'ally and in#"(mati"nally.
<*+," Pro@ect (b@ecti/es
1. Redesign t!e in#"(mati"n a(c!itect'(e "# t!e City0s %ebsite.
2. Replace t!e %ebsite C/& s"#t%a(e.
+. @mplement elect("nic %"(1#l"% #"( all p("p"sed %eb p"stings #"( app("val and p("m"ti"n.
3. Redesign t!e l""1 and #eel "# t!e %ebsite.
5. @mplement a ne% CR$.
6. Cpdate and implement %ebsite tec!n"l"gy management p"licy and best p(actices
a. @denti#y and #"(maliAe c"ntent c"nt(ib't"(s #("m eac! depa(tment %!" %ill ens'(e
t!at all c"ntent is acc'(ate and 'p t" date.
b. @denti#y and #"(maliAe 'se "# %eb s"cial net%"(1ing t""ls.
c. @denti#y and #"(maliAe acceptable %ebsite c"ntent and lin1s t" "'tside (es"'(ces.
d. @denti#y and p("vide %eb in#"(mati"n management t""ls t" c"mply %it! t!e &tate
"# Was!ingt"n P'blic Rec"(ds (etenti"n g'idelines. !is %ill incl'de t!e st"(ing "#
eac! in#"(mati"n 'pdate, t!e st"(age and maintenance "# any activity "n any
s"cial net%"(1ing site "( applicati"n and s!"'ld incl'de an easy t" administ(ate
applicati"n p("viding #"( inde)ing, st"(age, a(c!iving and (et(ieval "# t!is
in#"(mati"n.
7. P("vide e)te(nal access t" City sta## #"( City e.mail and @nt(anet se(vices.
8. P("vide #"( #'ll integ(ati"n %it! e)isting e.g"ve(nment applicati"ns c'((ently in 'se and
p("vide #"( easy integ(ati"n %it! #'t'(e e.g"ve(nment applicati"ns.
City Website Design and Replacement 12 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
<*+,< 0cope of Wor.
Hend"(s (eplying t" t!is RFP %ill be as1ed t" "(ganiAe and itemiAe t!ei( p("p"sals int" #"'( 738
main a(eas #"( t!e City0s c"nside(ati"n "# t!ei( se(vices9 design: c"ntent management system
7C/&8 s"#t%a(e: implementati"n "# C/& s"#t%a(e: and t(aining.
'1e City reser/es t1e rig1t to a:ard t1e entire pro@ect to a single /endor or split t1e
a:ard to separate /endors for specific :or.$
+$ '1e ?endor*s, :ill be responsible for t1e follo:ing:
18 Redesign t!e City %ebsite l""1 and #eel t!at %ill s'pp"(t t!e City0s 'pdated b(and as %ell
as t!e ma(1eting needs "# speci#ic depa(tments<se(vices.B
o P("vide a p("2ect plan #"( t!e design p!ase "# t!e %ebsite (eplacement p("2ect.
o >e% %ebsite c"ntent in#"(mati"n a(c!itect'(e t!at s'pp"(ts easy navigati"n t"
1ey se(vices.
o Dete(mine a c"nsistent l""1 and #eel #"( t!e %ebsite, incl'ding c"l"( sc!emes,
g(ap!ic elements, and navigati"n t""ls t!at p("vide st(aig!t#"(%a(d navigati"n
%it!in a 'ni#ying g(ap!ic t!eme as %ell as #le)ibility #"( t!e b(anding "# di##e(ent
City depa(tments<se(vices. !e l""1 and #eel s!"'ld be c"nsistent %it! t!e City0s
c'((ent b(anding initiative.
o P("vide design m"c1 'ps "# p(ima(y %ebsite secti"ns9 ;"me page, $iving,
W"(1ing, Hisiting, 5'siness, D"ve(nment<City ;all, *me(gency, and @ Want "
secti"n.
28 -pply %ebsite (edesign m"c1'ps t" %ebsite C/& s"#t%a(e implementati"n t" enable
in#"(mati"n (eady %ebsite.
o P("vide a %ebsite C/& s"#t%a(e implementati"n p("2ect plan. !is can be
integ(ated %it! t!e "ve(all p("2ect plan.
o @nstall and c"n#ig'(e %ebsite C/& s"#t%a(e "n City se(ve( in#(ast('ct'(e.
o C"ns'lt %it! City sta## t" dete(mine !"% t!e %ebsite C/& navigati"n %ill s'pp"(t
t!e City template (eB'i(ements.
o C(eate %ebsite templates t!at meet -D- < 508 standa(ds c"mpliance.
+8 Website C/& t(aining #"( site administ(at"(s and c"ntent c"nt(ib't"(s.
B A deliverable of the City of Lynnwood randing pro!ect is an informal website
design of what the website could look like to support the updated brand. "t is not
currently known if this deliverable will be directly applied to the website replacement
pro!ect.
-$ '1e successful ?endor*s, :ill deli/er t1e follo:ing:
18 $""1 and Feel Design
o !e Hend"( s!all p("vide a minim'm "# t!(ee 7+8 designs "# t!e p("p"sed
%ebsite t!at ad!e(e t" t!e b(anding style and standa(ds 7t" be p("vided by
t!e City8.
o !e Hend"( %ill %"(1 %it! t!e City @n#"(mati"n &e(vices Depa(tment t"
dete(mine a ne% %ebsite c"ntent in#"(mati"n a(c!itect'(e navigati"n
#(ame%"(1 t" s'pp"(t easy navigati"n t" 1ey City se(vices.
o !e Hend"( may be (eB'i(ed t" %"(1 %it! t!e City b(anding p("2ect team and
assist in design analysis and style integ(ati"n #it<gap.
City Website Design and Replacement 1+ Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
28 C/&
o !e Hend"( s!all p("vide a c"mp(e!ensive C/& s"l'ti"n.
o !e City p(e#e(s t" av"id p("p(ieta(y, limited (elease C/& s"l'ti"ns.
o !e C/& s"#t%a(e p("p"sed s!all be in 'se in a %ide va(iety "# ind'st(ies
and s!all n"t be a beta, (elease candidate "( "t!e( ea(ly ad"pte( tec!n"l"gy.
o !e system s!all integ(ate sm""t!ly and e##iciently %it! /ic("s"#t P("d'cts.
F"( e)ample: &J$ 2005, /ic("s"#t 4##ice, Wind"%s 2008 &e(ve( plat#"(m,
*)c!ange 2007<2010. !e "ptim'm s"l'ti"n %"'ld be #"( t!e C/& t"
integ(ate %it! t!e /ic("s"#t 4##ice &'ite #"( ease "# c"ntent c(eati"n,
integ(ati"n, and p"stings.
o !e C/& s!all be accessible via e)te(nal access.
o !e Hend"( %ill p("vide a sea(c! engine s"l'ti"n t!at %ill s'pp"(t inde)ing "#
all c"ntents %it!in t!e C/& as %ell as e)te(nal City %ebsite (es"'(ces.
+8 Website
o !e Hend"( s!all p("vide a #'lly "pe(ati"nal and %"(1ing %ebsite #(ame%"(1
7Oin#"(mati"n (eadyP8. City sta## s!"'ld be able t" immediately begin 'pdating
and mig(ating in#"(mati"n.
o !e Hend"( s!all assist in add(essing any CR$ name c!anges and <"( CR$
naming c"nventi"ns.
o !e %ebsite s!all integ(ate all e)isting e.g"ve(nment applicati"ns and s!all
be designed #"( easy integ(ati"n "# additi"nal e.g"ve(nment applicati"ns.
o !e %ebsite s!all be !"sted in t!e City0s data cente(.
38 (aining
o !e Hend"( %ill p("vide #'ll and c"mplete t(aining "n t!e 'se "# t!e C/&.
C$ '1e City of 3ynn:ood :ill be responsible for:
18 @nstallati"n and c"n#ig'(ati"n "# (eB'i(ed se(ve( in#(ast('ct'(e and net%"(1 se(vices
%!e(e t!e C/& s"#t%a(e %ill be installed.
28 C"llab"(ate %it! t!e %ebsite design vend"( in dete(mining 1ey se(vices #"( incl'si"n in
t!e 'pdated in#"(mati"n a(c!itect'(e t!at %ill s'pp"(t easy navigati"n "# t!e site t" 1ey
City se(vices.
+8 &peci#y %ebsite C/& template (eB'i(ements.
38 C"ntent mig(ati"n #("m t!e "ld %ebsite t" t!e ne% %ebsite.
58 Website g"ve(nance.
City Website Design and Replacement 13 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
<*+,7 Website Content 5anagement 0oft:are
<*+,7$1 0oft:are &eeds 0ummary
!e City is l""1ing #"( %ebsite c"ntent management s"#t%a(e t!at %ill: be adaptable t"
c'((ent and c!anging tec!n"l"gy, enable c"ntent s'b2ect matte( e)pe(ts t" e##iciently
p'blis! and manage t!ei( c"ntent "n t!e City %ebsite, and p("vide easy access "# City
se(vices t" %ebsite visit"(s.
<*+,7$" Product Requirements
P("d'ct (eB'i(ements a(e "'tlined bel"%. !is list is a c"mp(e!ensive set "# (eB'ested
#eat'(es based "n inp't #("m Website -dvis"(y C"mmittee membe(s and analysis "#
C"mm'nicati"n -ssets @tems s'pp"(t (eB'i(ements.
#eneral $ebsite Content %anagement &ystem features'
(. Content )ditor
W=&@W=D (ic! te)t edit"(
&pell c!ec1e(
-bility t" limit ce(tain #eat'(es "# W=&@W=D edit"( t" maintain c"mm"n l""1
and #eel t!("'g! "'t t!e %ebsite.
C"ntent edit"(s m'st p("d'ce -D- < 508 standa(ds c"mpliant c"ntent
C"ntent p'blis!e( c"nt("l "# ass"ciated meta data
*. Content %anagement
-bility t" "(ganiAe and manage 'pl"aded d"c'ments and images.
-bility t" a(c!ive "'tdated d"c'ments and images.
-bility t" "ptimiAe 'pl"aded pict'(es and g(ap!ic #iles #"( B'ic1est page
l"ading.
@nte(active p!"t" galle(ies t" p'blis! and display p!"t" assets.
D"c'ment galle(ies t" "(ganiAe and p'blis! d"c'ments acc"(ding t" s'b2ect
matte(.
$ist m"d'le #"( c(eati"n and "(ganiAati"n "# l"gically (elated items int" lists
t!at can be s!a(ed "n m'ltiple pages b't managed %it!in single list.
*)ample list c"ntent9 c"ntacts and lin1s.
-bility t" dete(mine speci#y a p'blis!ing sc!ed'le #"( speci#ic c"ntent
He(si"ning and inde)ing "# c"ntent t" meet &tate "# Was!ingt"n Rec"(ds
Retenti"n and Ret(ieval (eB'i(ements.
/'lti.ling'al C"ntent @nteg(ati"n %it! %ebsite c"ntent t(anslati"n capabilities
in 'p t" #ive 758 lang'ages.
+. ,avigation
/*D- D("p D"%n /en's
5(eadc('mb navigati"n
&ec"nda(y level navigati"n %it!in speci#ic c"ntent s'b2ect matte( a(eas
F(iendly CR$0s
-dditi"n "# e)te(nal pages t" navigati"n
Fle)ible navigati"n t""ls t!at #acilitate management "# c"mm"n lin1s ac("ss
site.
City Website Design and Replacement 15 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
-bility t" (e"(ganiAe c"ntent t" di##e(ent secti"ns "# t!e %ebsite %it!"'t
man'ally c!anging c"ntent lin1s.
-. %aster Calendar .unctionality
/aste( calenda( t" s!a(e events, meetings, !"lidays, etc. t!at can be
managed in a main calenda( and s!a(ed ac("ss t!e %ebsite by
c"ntent<s'b2ect matte( categ"(y.
iCal lin1s #"( 'se(s t" add events t" des1t"p calenda( p("g(ams s'c! as
4'tl""1.
@nte(active maps "# event l"cati"ns.
P("vide R&& #eeds by calenda( based "n c"ntent c(eat"( de#ined
categ"(ies.
/. .orms
&tanda(d c"ntact #"(ms
-bility t" easily add c'st"m #"(ms t" site pages and manage c"ntent
p("d'ced by t!e #"(ms
&'(veys and ad !"c (ep"(ting
0. &ecurity1Authori2ation
-bility t" cent(ally add and manage 'se(s and speci#y access (ig!ts
-bility t" c(eate g("'ps %it! di##e(ent access (ig!ts
-bility t" limit ce(tain g("'p membe(s #("m speci#ic c"ntent and c"ntent
management #'ncti"nality
-bility t" manage l"gged in 'se(s
P'blis!ing W"(1#l"% %it! ability t" c'st"miAe by sec'(ity g("'p and 'se(
-'dit t(ail and (ep"(ts "# c!anges t" c"ntent %it!in t!e C/&
3. Additional .unctionality
R&& c"ns'mpti"n and display "# e)te(nal (es"'(ces
R&& p("d'cti"n "n #(eB'ently 'pdated c"ntent s'c! as ne%s (eleases and
calenda( events.
O&!a(e !isP s"cial net%"(1ing site lin1s #"( site visit"(s t" s!a(e c"ntent "n
Faceb""1, %itte(, etc.
&ite templates m'st be -D- < 508 standa(ds c"mpliant
C&& template #eat'(es #"( vie%ing te)t "nly, p(inting, and m"bile access
ve(si"ns "# t!e site.
&"#t%a(e Devel"pment Kit . -bility #"( t!e City @n#"(mati"n &e(vices
Depa(tment "( "'tside Hend"( t" c(eate c'st"m pages and c"ntent %it!in
t!e site0s templates t" #acilitate integ(ati"n "# "t!e( e.D"v se(vices s"#t%a(e
s'c! as D@&, pe(mitting, "nline bill payment, etc.
&ea(c! engine t!at can be di(ected t" inde) b"t! inte(nally and e)te(nally
!"sted %ebsite (es"'(ces.
-bility t" manage an inte(active m'ltimedia t"p st"(ies secti"n %it!in t!e
C/&.
City Website Design and Replacement 16 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
<*+,7$< 'ec1nical Requirements
;"sted %it!in City0s c'((ent /ic("s"#t se(ve( envi("nment "n /ic("s"#t &e(ve(
2008 se(ve( and /ic("s"#t &J$ &e(ve( 2008. !e City intends t" (emain %it!
/ic("s"#t @@& #"( %eb se(vices.
-ctive Di(ect"(y a't!enticati"n integ(ati"n
-bility t" !ave sepa(ate devel"pment and p("d'cti"n envi("nments.
Hend"(s %ill !ave t!e ability and %ill all"% City sta## t" pe(#"(m a !ands."n
dem"<test "# t!e s"#t%a(e d'(ing t!e %ebsite C/& selecti"n p("cess.
o Dem"s %ill be as cl"se t" c'((ent p("d'cti"n envi("nment as p"ssible.
o D"c'mentati"n "# additi"nal #'ncti"nality and pe(#"(mance di##e(ences
#("m dem" %ill be p("vided.
<*+,7$7 0ite 3oo. and Feel
&ite m'st display c"((ectly in all ma2"( b("%se(s
&ite t!emes and<"( style s!eets t!at maintain c"mm"n l""1 and #eel t!("'g!"'t
%ebsite.
Depa(tment < &e(vice /a(1etability G ability t" apply c'st"miAed l""1 and #eel
%it!in di##e(ent depa(tments<se(vices %!ile maintaining gl"bal navigati"n and
%ebsite c"mm"n l""1 and #eel.
City Website Design and Replacement 17 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
7$ +DD%'%(&+3 %&F(R5+'%(&
Please p("vide y"'( (esp"nses #"( all B'esti"ns as indicated in t!e RFP Resp"nse &'bmittal
c!ec1list in &ecti"n 8.
7*+, 0ingle Point of Responsibility6+ccountability
37-81. !e City0s e)pectati"n is t" !ave a single p"int "# c"ntact, i.e. a single p"int "# a't!"(ity
and a single c"nt(acting entity #"( t!is p("2ect. !is is "# a c(itical nat'(e #"( t!is RFP: a c"nt(act
%ill >4 be a%a(ded t" a vend"( %!" d"es n"t !ave t!is single p"int "# acc"'ntability. @ndicate
y"'( 'nde(standing "# and c"mpliance %it! t!is (eB'i(ement.
7*-, 'ec1nical Cuestions
7*-,1$ Content 4ditor and 5anagement
18 D"es t!e C/& s"#t%a(e p("vide a W=&@W=D (ic! te)t edit"( an easy inte(#ace #"(
n"ntec!nical 'se(s t" 'pdate c"ntent? @# yes, please desc(ibe in detail, add(essing
!"% t!e edit"( manages ;/$ tags, tables, lin1s, images, spellc!ec1ing, and "t!e(
#eat'(es.
28 Can W=&@W=D capabilities be t'(ned "## #"( s"'(ce c"de editing? @# yes, please
desc(ibe !"% t!is is acc"mplis!ed.
+8 Can administ(at"(s limit ce(tain #eat'(es "# t!e W=&@W=D edit"(? Please desc(ibe
t!e #eat'(es t!at can be c"nt("lled and !"% t!e c"nt("l #'ncti"nality is acc"mplis!ed.
38 Desc(ibe t!e C/& s"#t%a(e meta data management t""ls.
58 Can c"ntent live in m'ltiple a(eas "( be (e#e(enced in m'ltiple a(eas? @# yes, please
desc(ibe t!e #'ncti"nality and management "# t!is #eat'(e.
7*-,"$ +rc1i/ing and Roll -ac. and Restore Functionality
18 -s pages a(e 'pdated, a(e e)isting ve(si"ns a't"matically a(c!ived? @s t!e(e a limit
t" t!e n'mbe( "# a(c!ived ve(si"ns?
28 Desc(ibe t!e C/& s"#t%a(e0s ve(si"n c"nt("l "# c"ntent and ("llbac1 t" t!e p(evi"'s
ve(si"ns "# c"ntent and d"c'ments<pages.
+8 D"es t!e C/& gene(ate an a'dit t(ail and (ep"(ts #"( t!e c"ntent t!at %as 'pdated?
@# yes, please desc(ibe t!is #'ncti"nality.
7*-,<$ Content 0c1eduling
18 Desc(ibe t!e C/& ability t" sc!ed'le p'blis!ing "( deleti"n<a(c!ive "# c"ntent based
"n date, time and<"( app("val, etc.
28 Desc(ibe !"% t!e C/& assigns e)pi(ati"n dates and !andles e)pi(ed pages
7a't"matic e.mail n"ti#icati"ns, lin1 'pdates, (em"val "# e)pi(ed pages, #"ll"% 'p
tas1s, etc.8.
City Website Design and Replacement 18 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
7*-,7$ &a/igation
18 Desc(ibe t!e ability "# 'se(s t" c(eate ne% navigati"n men's.
28 Desc(ibe t!e ability "# 'se(s t" m"ve "( c!ange t!e placement "# navigati"n men's.
+8 D"es t!e C/& s"#t%a(e manage c"ntent and lin1s #"( /*D- D("p D"%n /en's in
it0s gl"bal navigati"n? @# yes, please desc(ibe !"% t!is is acc"mplis!ed.
38 D"es t!e C/& s"#t%a(e manage navigati"n and display "# inte(active c"ntent s'c!
as tabbed c"ntent a(eas? @# yes, please desc(ibe !"% t!is is acc"mplis!ed.
58 D"es t!e C/& s"#t%a(e s'pp"(t t!e additi"n "# e)te(nal lin1s t" t!e gl"bal and
sec"nda(y navigati"n? @# yes, please desc(ibe !"% t!is is acc"mplis!ed.
68 D"es t!e C/& s"#t%a(e s'pp"(t n"ti#icati"n "# 'se(s %!en t!ey a(e leaving t!e site?
@# yes, please desc(ibe !"% t!is is acc"mplis!ed.
78 @s Qb(eadc('mb0 navigati"n a't"matically c(eated and maintained by t!e s"#t%a(e "n
eve(y page "# c"ntent? @# yes, please desc(ibe !"% t!is c"ntent and lin1s is
managed.
88 D"es t!e C/& s'pp"(t t!e ability t" gene(ate #(iendly CR$s? @# yes, please desc(ibe
!"% t!is is acc"mplis!ed.
7*-,8$ 5aster Calendar Functionality
18 Desc(ibe t!e %ebsite calenda( #'ncti"nality.
28 D"es t!e calenda( s'pp"(t item categ"(ies and t!e c'st"m display "# calenda( items
by categ"(y ac("ss t!e site? @# yes, please desc(ibe !"% t!is is acc"mplis!ed.
3) D"es t!e calenda( c(eate event (eminde(s #"( site 'se(s t" d"%nl"ad event
(eminde(s t" t!ei( "%n calenda( applicati"ns? @# yes, please desc(ibe !"% t!is is
acc"mplis!ed.
7*-,9$ 0ecurity6+ut1oriDation
18 ;"% a(e 'se(s and 'se( g("'ps c(eated and managed? @# yes, please desc(ibe !"%
t!is is acc"mplis!ed.
28 Can 'se(s %it! di##e(ent access (ig!ts be c(eated? Can g("'ps %it! di##e(ent access
(ig!ts be c(eated? @# yes, please desc(ibe !"% t!is is acc"mplis!ed.
+8 -(e t!e(e p(e.de#ined 'se(s and<"( g("'p types incl'ded "( speci#ied %it! in t!e C/&
s"#t%a(e? @# yes, please desc(ibe t!ese 'se(s and<"( g("'p types.
38 Can speci#ic c"ntent "%ne(s!ip be managed d"%n t" t!e 'se( level incl'ding
(eassigning "%ne(s!ip t" an"t!e( 'se( "( 'se( g("'p? @# yes, please desc(ibe !"%
t!is is acc"mplis!ed.
58 Can "nly ce(tain g("'p membe(s !ave access t" ce(tain #'ncti"nality, incl'ding
limiting %!at b'tt"ns a(e accessible in t!e ;/$ edit"(? @# yes, please desc(ibe !"%
t!is is acc"mplis!ed.
68 Can siAe limitati"ns<B'"tas be assigned t" di##e(ent #iles, #"lde(s, and<"( sites? @# yes,
please desc(ibe !"% t!is is acc"mplis!ed.
78 Desc(ibe t!e administ(at"(0s ("le and access t" c"ntent and c"ntent management "n
t!e %ebsite.
88 Desc(ibe t!e C/& s"#t%a(e0s %"(1#l"% management t""ls incl'ding t!e ability t"
c'st"miAe t!e %"(1#l"%, %"(1#l"% n"ti#icati"ns, and t!e a'diting capabilities "# t!e
%"(1#l"% system.
City Website Design and Replacement 19 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
7*-,7$ (t1er Features
18 D"es t!e C/& s"#t%a(e s'pp"(t t!e ability t" apply c'st"miAed l""1 and #eel %it!in
di##e(ent depa(tments<se(vices %!ile maintaining gl"bal navigati"n and %ebsite
c"mm"n l""1 and #eel? @# yes, please desc(ibe !"% t!is is s'pp"(ted.
28 D"es t!e C/& s"#t%a(e p("d'ce R&& #eeds? @# yes, please desc(ibe t!e c"ntent t!is
#eat'(e is available #"( and !"% it is managed %it!in t!e s"#t%a(e.
+8 D"es t!e C/& s'pp"(t s"cial net%"(1ing lin1s #"( site visit"(s t" s!a(e c"ntent "n
Faceb""1, %itte(, etc.? @# yes, please desc(ibe t!is #'ncti"nality and t!e ability t"
manage %!ic! sites a(e incl'ded in t!is #eat'(e.
38 D"es t!e C/& meet -D- < 508 standa(ds? @# yes, please desc(ibe !"% t!is is
acc"mplis!ed.
58 D"es t!e C/& s'pp"(t vie%ing te)t "nly, p(inting, and m"bile access "# c"ntent? @#
yes, please desc(ibe !"% t!is is acc"mplis!ed and t!e m"bile access systems a(e
s'pp"(ted.
68 D"es t!e C/& !ave a s"#t%a(e devel"pment 1it "( "t!e( #'ncti"nality t" #acilitate t!e
integ(ati"n "# c'((ent and #'t'(e e.g"ve(nment se(vices s"#t%a(e s'c! as D@&,
pe(mitting, "nline bill payment, etc.? @# yes, please desc(ibe !"% t!is type "#
integ(ati"n can be acc"mplis!ed.
78 D"es t!e C/& !ave sea(c! and inde) capabilities b"t! inte(nally and e)te(nally
!"sted %ebsite (es"'(ces? @# yes, please desc(ibe t!e c"ntent t!at can be inde)ed
and !"% sea(c! #eat'(es a(e managed.
88 Please desc(ibe t!e "pp"(t'nities t!at t!e p("p"sed C/& s"l'ti"n !as, i# any, #"(
/ic("s"#t &!a(eP"int integ(ati"n.
98 D"es t!e s"l'ti"n p("vide #"( t!e management "# c"ntent in ("tating c"ntent "(
slides!"% type "# c"ntent t!at c"'ld s'pp"(t a ("tating ne%s #eat'(e "n t!e !"me
page? @# yes, please desc(ibe !"% t!e s"#t%a(e s'pp"(ts t!is type "# c"ntent.
7*C, Aeneral Cuestions
37C81 D" y"' meet "'( b'siness siAe (eB'i(ements? We st("ngly p(e#e( n"t t" a%a(d t" any
vend"( i# "'( b'siness %"'ld (ep(esent m"(e t!an t!i(ty pe(cent 7+0R8 "# t!e vend"(0s t"tal
(even'e.
37C82. ;"% many yea(s !as y"'( c"mpany been in b'siness? ;"% l"ng !ave y"' been
p("viding t!ese se(vices? W!at is y"'( c"mpany0s p(ima(y line "# b'siness?
37C8+. P("vide a b(ie# "ve(vie% "# y"'( c"mpany 7#'(nis! y"'( b'siness p!il"s"p!y, missi"n
statement, management st('ct'(e, "(ganiAati"n c!a(t, etc.8.
37C83. ;"% many empl"yees d" y"' !ave? W!at is t!e t"tal yea(s0 e)pe(ience y"'(
empl"yees !ave in t!is p("#essi"n: %!at is t!e ave(age?
37C85. &tate t!e type "# "%ne(s!ip "# y"'( c"mpany. Dive t!e &tate and date "# y"'(
inc"(p"(ati"n i# applicable. $ist !eadB'a(te(s and (egi"nal < #'ll.se(vice "##ice l"cati"ns, and
%ebsite add(ess.
37C86. P("vide t!e 1ey c"ntact name, title, add(ess, telep!"ne and #a) n'mbe(s. -ls" identi#y
t!e pe(s"n7s8 a't!"(iAed t" c"nt(act'ally bind t!e "(ganiAati"n. P("vide (es'mes #"( "%ne(s
and 1ey sales pe(s"nnel.
City Website Design and Replacement 20 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
37C87. Please attac! y"'( a'dited ann'al (ep"(ts "( ce(ti#ied #inancial statements #"( t!e past
t!(ee 7+8 yea(s.
37C88. -(e y"' %iling t" s!a(e t!ese #inancial (ep"(ts %it! 's "n an "ng"ing basis t" all"% 's t"
ve(i#y y"'( #iscal stability?
37C89. Please p("vide c(edit (e#e(ences t" dem"nst(ate y"'( c"mpany0s #'t'(e viability. Please
incl'de y"'( D'n S 5(adst(eet n'mbe( 7D.C.>.& n'mbe(8.
37C810. Please p("vide stat's "# any c'((ent "( pending litigati"n against y"'( c"mpany t!at
mig!t a##ect y"'( ability t" delive( t!e se(vices t!at y"' "##e(.
37C811. D" y"' anticipate t!at y"'( c"mpany %ill be acB'i(ed in t!e #"(eseeable #'t'(e? @s y"'(
c"mpany planning t" acB'i(e any "t!e( c"mpanies? @# yes, please p("vide t!e names "# t!e
c"mpanies and t!e nat'(e "# t!e b'siness.
37C812. @ncl'de names "# t!(ee 7+8 c'((ent c'st"me(s 7title and p!"ne n'mbe(s8 t!at !ave !ad
a sc"pe "# %"(1 simila( t" t!at desc(ibed in t!is RFP and a lette( "# (ec"mmendati"n #("m eac!.
37C81+. Please incl'de (e#e(ence names "# #"(me( c'st"me(s, i# any, 7title and p!"ne n'mbe(s8
and t!e (eas"ns #"( disengagement "# y"'( se(vices.
37C813. W!at type "# ins'(ance c"ve(age d" y"' ca((y? Desc(ibe t!e am"'nt "# c"ve(age.
37C815. -(e y"' "n eit!e( t!e Fede(al deba( list "( y"'( !"me state deba((ed list?

7*D, 0ummary
*)plain in "ne page "( less !"% y"'( s"l'ti"n %ill di##e(entiate y"' #("m "t!e( vend"(s and %!y
%e s!"'ld c!""se y"' as "'( s'ccess#'l vend"(. $ist t!e 'niB'e #eat'(es t!at give y"'(
c"mpany a c"mpetitive edge in t!e %ebsite design and (eplacement ind'st(y.
City Website Design and Replacement 21 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
8$ PR%C%&A 0C>4D)34
!e %ebsite design, C/& s"#t%a(e, implementati"n, t(aining and maintenance p(ices bel"%
/C& (emain #i(m #"( 180 days a#te( a%a(d. -ny p(ice ad2'stments t!("'g! t!e li#e "# t!is
ag(eement m'st be m't'ally ag(eed 'p"n in %(iting.
8*+, Website Design
@tem
Desc(ipti"n J'antity Cnit P(ice "tal P(ice
1.
2.
+.
3. Hend"( may add additi"nal lines as needed
8*-, Website C50 0oft:are
@tem
Desc(ipti"n # "#
;"'(s
;"'(ly Rate "tal P(ice
1.
2.
+.
3. Hend"( may add additi"nal lines as needed
8*C, %mplementation
@tem
Desc(ipti"n # "#
;"'(s
;"'(ly Rate "tal P(ice
1.
2.
+.
3. Hend"( may add additi"nal lines as needed
8*D, 'raining E als" indicate i# t(aining %ill be at n" additi"nal c!a(ge
@tem
Desc(ipti"n # "#
Classes
C"st pe( class "tal P(ice
1.
2.
+.
3. Hend"( may add additi"nal lines as needed
8*4, 5aintenance
City Website Design and Replacement 22 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
P("vide -nn'al /aintenance c"sts. @# disc"'nts a(e available #"( m'lti.yea( s'pp"(t
ag(eements, please p("vide t!is in#"(mati"n (ega(ding t!e lengt! "# te(m and t!e net disc"'nt
pe(centage. Please als" ens'(e t!at y"'( p(ices bel"% a(e #i(m #"( "ne 718 yea( a#te( #inal
%(itten acceptance "# se(vices by t!e City.
@tem Desc(ipti"n Disc"'nt R $engt! "#
te(m
"tal P(ice
1 F'll maintenance9 s'pp"(ting !a(d%a(e
and s"#t%a(e 8 a.m. t" 5 p.m., /"nday G
F(iday %it! #"'( 738 !"'( "n site (esp"nse
2 F'll maintenance9 s'pp"(ting !a(d%a(e
and s"#t%a(e seven 778 days a %ee1, 23
!"'(s a day, %it! #"'( 738 !"'( "n site
(esp"nse
+ W!at is y"'( plan #"( eme(gency
(esp"nse in case "# c(itical #ail'(e? D"
y"' !ave an eme(gency (esp"nse plan
%it! "ne 718 !"'( "( less (esp"nse? @# s"
please e)plain and incl'de p(icing. @# n"t,
s" indicate.
3 @# t!e City c!""ses time and mate(ials
c"ve(age, %!at is t!e (ate #"( standa(d
b'siness !"'(s and a#te( !"'(s? &tate
y"'( de#initi"n "# b'siness !"'(s.
5 Will y"'( c"mpany s'pp"(t a
maintenance c"nt(act t!at c"ve(s c"(e
c"mp"nents "nly 7e.g. se(ve(s, s"#t%a(e,
s%itc!0s and c"mm"n c"nt("l ca(ds8 %it!
n" pe(ip!e(als, "( stati"n sets?
6 P("p"se t!e maintenance y"' believe
%"'ld best se(ve t!e City.
8*F, Reimbursable 4Fpenses *including 'ra/el,
Please indicate bel"% i# t!e(e a(e any (eimb'(sable e)penses ass"ciated %it! t!is p("2ect.
+lternate +: !is c"nt(act incl'des n" (eimb'(sable e)penses.
+lternate -: !is c"nt(act incl'des t!e #"ll"%ing (eimb'(sable e)penses %!ic! %ill
be (eimb'(sed at c"st9
'ype of 4Fpense 5aFimum GG Per %tem Cumulati/e GG 5aFimum
Pa(1ing
/eals
(avel
8*A, (t1er
City Website Design and Replacement 2+ Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
Hend"( m'st list bel"% any and all c!a(ges, e)penses, and<"( c"sts t" be inc'((ed by t!e City
t!at a(e n"t incl'ded in t!is secti"n. Fail'(e t" speci#ically and t!"("'g!ly en'me(ate s'c! items
may be a ca'se #"( disB'ali#icati"n.
City Website Design and Replacement 23 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
9$ C)40'%(& 0)-5%''+3 F(R5
J'esti"ns (ega(ding t!is RFP m'st be s'bmitted in %(iting, in /& W"(d #"(mat "n t!e #"(m
p("vided in t!is &ecti"n 6 7bel"%8 and (et'(ned via9 email t" t!e RFP C""(dinat"( listed in
&ecti"n 27C8, and "nly d'(ing t!e all"tted time#(ame detailed in t!e timeline, &ecti"n 27-8. 4nly
(&4 B'esti"n pe( #"(m is pe(mitted: d'plicati"n "# t!e #"(m is acceptable in t!e event y"' !ave
m"(e t!an "ne B'esti"n.
-ns%e(s t" all pe(tinent B'esti"ns #("m all Hend"(s %ill be (et'(ned t" all RFP pa(ticipants
%it!"'t identi#ying t!e Hend"( ma1ing t!e inB'i(y.
0'+R' -43(W >4R4 === use HC)'I and t1en HP+0'4I to anot1er 50 Word document
C@= W*5&@* D*&@D> ->D R*P$-C*/*> RFP# 1977 RFP J'esti"ns F"(m
RFP &*C@4>
->D P-R-DR-P;9

RFP P-D*
>C/5*R9

&C5/@*D 5=9
D-*
&C5/@*D9

*/-@$9 P;4>*9
C4/P->= >-/*9
+ll /endors are required to direct t1eir questions to t1e RFP Coordinator listed in 0ection
"*C,$ Please type all t1e questions in teFt boF pro/ided belo:$ '1e teFt boF :ill eFpand
to accommodate any siDe of questions$ 4nly one question per form is permitted5
..........................................................&4P -54H* ;*R*...........................................................
City Website Design and Replacement 25 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
7$ 0+5P34 C(&'R+C'
R()'%&4 04R?%C40 C(&'R+C'
C%'2 (F 32&&W((D
'%'34: FFFFFFFFF
C(&'R+C' # )))))))))
!is C"nt(act, dated e##ective t!e ))))) "# )))))) 201) and is made and ente(ed int" by and
bet%een t!e City "# $ynn%""d 7Ot!e CityP8 and )))))))))))))) 7OHend"(P8.
C"mpany >ame9
C"ntact >ame9
Hend"( -dd(ess9
Hend"( P!"ne9
Hend"( Fa)9
Hend"( e.mail9
F@D<&&>#9
W;*R*-&, t!e p'(p"se "# t!is C"nt(act is #"( )))))))))))))))))))))))))))): and
W;*R*-&, t!e Hend"( !as t!e (eB'isite t(aining, s1ill and e)pe(ience necessa(y t" pe(#"(m t!e
se(vices (eB'i(ed by t!e City: and
W;*R*-&, t!e pa(ties desi(e t" ente( int" t!is C"nt(act setting #"(t! t!e te(ms and c"nditi"ns
(elating t" t!e pe(#"(mance "# t!e (eB'i(ed se(vices.
>4W ;*R*F4R*, in c"nside(ati"n "# t!e te(ms and c"nditi"ns c"ntained !e(ein, t!e City and
Hend"( m't'ally ag(ee as #"ll"%s9
1. 0cope of Wor. $
Hend"( s!all pe(#"(m t!e se(vices desc(ibed in *)!ibit - attac!ed !e(et". -ll se(vices,
p("pe(ty and "t!e( items #'(nis!ed "( (eB'i(ed t" be #'(nis!ed, t"get!e( %it! all "t!e(
"bligati"ns pe(#"(med "( (eB'i(ed t" be pe(#"(med by Hend"( 'nde( t!is C"nt(act s!all be
c"llectively (e#e((ed t" !e(ein as t!e OW"(1P. Hend"( s!all c"mmence, pe(#"(m and c"mplete
t!e W"(1 in acc"(dance %it! t!e sc!ed'le set #"(t! in *)!ibit -.
2. 'erm of Contract $
!is C"nt(act s!all e)pi(e )))) 7))8 yea(s #("m t!e date "# #'ll e)ec'ti"n %it! ))) 7)8
additi"nal te(ms "# ))) 7)))8 yea(7s8 (ene%al, 'p"n m't'al %(itten ag(eement by b"t!
pa(ties.
+. Performance of Wor. .
Hend"( s!all begin t!e W"(1 'p"n (eceipt "# an app("ved p'(c!ase "(de( #("m t!e City
P'(c!asing and C"nt(acts Divisi"n "( a n"tice t" p("ceed. Hend"( s!all pe(#"(m t!e W"(1
and acc"mplis! s'c! tas1s as identi#ied and designated as t!e (esp"nsibilities "# Hend"(
t!("'g!"'t t!is C"nt(act. Hend"( s!all !ave a't!"(ity t" inc'( c"sts and e)penses
City Website Design and Replacement 26 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
necessa(y t" pe(#"(m t!e W"(1, s'b2ect t" t!e limitati"ns speci#ied !e(ein and any
attac!ments.
3. ' ermination $
!is C"nt(act may be te(minated by t!e City %it!"'t ca'se 'p"n ten 7108 days0 %(itten
n"tice t" Hend"(. Hend"( %ill be paid #"( all W"(1 pe(#"(med p(i"( t" t!e te(minati"n date in
acc"(dance %it! t!e c"mpensati"n p("visi"ns set #"(t! in *)!ibit 5 attac!ed !e(et". !e
City (ese(ves t!e (ig!t t" cancel t!is C"nt(act %it! ca'se, e##ective at a time "# its c!""sing,
by p("viding %(itten n"tice "# te(minati"n t" Hend"(. W"(1 in p("g(ess %"'ld be c"mpleted
at t!e City0s "pti"n.
!is C"nt(act is c"ntingent 'p"n t!e City C"'ncil0s app("p(iati"n "# s'##icient #'nds #"( t!e
W"(1 c"ntemplated 'nde( t!is C"nt(act. @n t!e event t!at s'##icient #'nds a(e n"t
app("p(iated #"( t!e W"(1, t!e City s!all !ave t!e (ig!t t" te(minate t!e C"nt(act, e##ective
immediately, %it!"'t te(minati"n c!a(ge "( "t!e( liability, by p("viding %(itten n"tice "#
te(minati"n t" Hend"(.
5. ?endor to Direct Wor. $
Hend"( s!all c"nt("l and di(ect t!e pe(#"(mance "# t!e W"(1 p'(s'ant t" t!is C"nt(act,
s'b2ect t" t!e City0s "ve(sig!t. !e City (ese(ves t!e (ig!t t" inspect, (evie% and app("ve t!e
W"(1 "# Hend"( t" ass'(e t!at it !as been c"mpleted as speci#ied, be#"(e payment.
6. Performance 0tandard $
-ll d'ties by Hend"( "( designees s!all be pe(#"(med in a manne( c"nsistent %it! accepted
p(actices #"( "t!e( simila( W"(1.
7. Compensation $
a. "tal C"mpensati"n !e City ag(ees t" pay c"mpensati"n #"( t!e satis#act"(y
pe(#"(mance "# t!e W"(1 in acc"(dance %it! *)!ibit 5, %!ic! c"mpensati"n s!all n"t
e)ceed TNNNNNNNNNNNNNN %it!"'t p(i"( %(itten a't!"(iAati"n #("m City. Payment s!all
be made a#te( (evie% and a't!"(iAati"n by t!e City. &aid a't!"(iAati"n s!all be
c"nditi"ned 'p"n t!e s'bmittal "# an inv"ice setting #"(t! a b(ea1d"%n "# t!e se(vices
pe(#"(med and c"sts inc'((ed. &'c! payment s!all be #'ll c"mpensati"n #"( W"(1
pe(#"(med and<"( se(vices (ende(ed and #"( all s'pe(visi"n, lab"( s'pplies, mate(ials,
eB'ipment "( 'se t!e(e"#, and #"( all "t!e( e)penses and incidentals necessa(y t"
c"mplete t!e W"(1.
b. -dditi"nal &e(vices. -dditi"nal se(vices, i# any, bey"nd t!e initial sc"pe "# %"(1 s!all be
c"mpensated at t!e same c"mpensati"n (ate as de#ined ab"ve. &'c! additi"nal %"(1
m'st !ave t!e p(i"( %(itten app("val "# t!e City.
c. Disp'ted W"(1. @# t!e City believes in g""d #ait! t!at s"me p"(ti"n "# W"(1 !as n"t been
c"mpleted satis#act"(ily, t!e City may (eB'est Hend"( t" (epai( t!e W"(1 be#"(e t!e City
is "bligated t" ma1e payment #"( s'c! W"(1. @n s'c! event, t!e City %ill clea(ly and
(eas"nably p("vide t" Hend"( an e)planati"n "# t!e City0s c"nce(n (ega(ding t!e W"(1
pe(#"(med and t!e (emedy t!at t!e City e)pects #("m Hend"(. @# t!e Hend"( d"es n"t
p("vide a s'##icient (emedy, t!e City may (etain t!e am"'nt eB'al t" t!e c"st t" t!e City
#"( "t!e(%ise c"((ecting "( (emedying t!e W"(1 n"t p("pe(ly c"mpleted.
c. /et!"d "# Payment. Hend"( s!all s'bmit an inv"ice #"( t!e c"mpensati"n #"( W"(1
pe(#"(med. -n itemiAed billing statement in a #"(m app("ved by t!e City %ill be s'bmitted t"
City Website Design and Replacement 27 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
p("vide a detailed desc(ipti"n "# t!e W"(1 pe(#"(med d'(ing t!e m"nt!, t!e n'mbe( "# !"'(s
spent pe(#"(ming s'c! W"(1, any (eimb'(sable c"sts and e)penses t!at !ave been
app("ved by t!e City and %e(e inc'((ed in c"nnecti"n %it! s'c! W"(1. -cc'(ate inv"ices
m'st !ave t!e P'(c!ase 4(de( >'mbe( clea(ly ma(1ed "n t!e inv"ice and %ill be paid net
t!i(ty 7+08 days, a#te( (eceipt "# an 'ndisp'ted inv"ice. @nv"ices s!all be s'bmitted t" t!e
#"ll"%ing add(ess9
City "# $ynn%""d
-ttn9 -cc"'nts Payable
P4 5") 5008
$ynn%""d W- 98036.5008
8. Representations $
Hend"( (ep(esents and %a((ants t!at it !as t!e (eB'isite t(aining, s1ill and e)pe(ience
necessa(y t" p("vide W"(1 and is app("p(iately acc(edited and licensed by all applicable
agencies and g"ve(nmental entities.
Hend"( %ill p("vide and maintain t(ained pe(s"nnel and adeB'ate #acilities and eB'ipment t"
pe(#"(m t!e W"(1.
9. %ndependent Contractor $
@t is t!e intenti"n and 'nde(standing "# t!e pa(ties t!at Hend"( s!all be an independent
c"nt(act"( and t!at t!e City s!all be neit!e( liable #"( n"( "bligated t" pay sic1 leave,
vacati"n pay "( any "t!e( bene#it "# empl"yment, n"( t" pay any s"cial sec'(ity "( "t!e( ta)
t!at may a(ise as an incident "# empl"yment. Hend"( s!all pay all inc"me and "t!e( ta)es
as d'e. @nd'st(ial "( "t!e( ins'(ance t!at is p'(c!ased #"( t!e bene#it "# Hend"( s!all n"t be
deemed t" c"nve(t t!is C"nt(act t" any empl"yment c"nt(act. @t is (ec"gniAed t!at Hend"(
may "( %ill be pe(#"(ming se(vices d'(ing t!e te(m "# t!e C"nt(act #"( "t!e( pa(ties and t!at
t!e City is n"t t!e e)cl'sive 'se( "# t!e Hend"(0s se(vices.
10. %nspection .
W"(1 'nde( t!is C"nt(act s!all be s'b2ect t" (evie% and e)aminati"n by t!e City at all times,
and s!all be s'b2ect t" its app("val. Hend"( s!all pe(i"dically c"n#e( %it! t!e City d'(ing t!e
c"'(se "# W"(1. Hend"( s!all p(epa(e and p(esent any in#"(mati"n and mate(ials 7e.g. a
detailed "'tline "# c"mpleted %"(18 as may be pe(tinent, necessa(y, "( (eB'ested by t!e City
t" dete(mine t!e adeB'acy "# t!e W"(1 as it p("g(esses "( t" dete(mine Hend"(0s p("g(ess.
!e ma1ing 7"( #ail'(e "( delay in ma1ing8 s'c! e)aminati"n s!all n"t (elieve Hend"( "#
(esp"nsibility #"( pe(#"(mance "# t!e W"(1 in acc"(dance %it! t!is C"nt(act, n"t%it!standing
t!e City0s 1n"%ledge "# de#ective "( n"n.c"mplying pe(#"(mance, its s'bstantiality "( t!e
ease "# its disc"ve(y. Hend"( s!all p("vide t!e City s'##icient, sa#e and p("pe( #acilities and
eB'ipment #"( s'c! inspecti"ns and #(ee access t" s'c! #acilities.
11. Pre/ailing Wages$
@# (eB'i(ed by t!e speci#icati"ns "( by RCW +9.12, p(evailing %ages s!all be paid. Hend"(
speci#ically ag(ees t" c"mply %it! RCW +9.12 and t" #ile all (eB'i(ed #"(ms, ce(ti#icati"ns,
and a##idavits necessa(y t" c"mply %it! Fede(al and &tate la%s be#"(e #inal payment s!all
be made t" t!e Hend"(. !e latest p(evailing %age (ate in#"(mati"n is available pe( t!e &tate
"# Was!ingt"n, Depa(tment "# $ab"( and @nd'st(ies, @nd'st(ial Relati"ns Divisi"n.
City Website Design and Replacement 28 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
12. Record=Jeeping and Rig1t to +udit $
Hend"( s!all p("mptly #'(nis! t!e City %it! s'c! in#"(mati"n (elated t" t!e W"(1 as may be
(eB'ested by t!e City. Cntil t!e e)pi(ati"n "# t%enty.#"'( 7238 m"nt!s a#te( #inal payment "#
t!e c"mpensati"n payable 'nde( t!is C"nt(act, Hend"( s!all p("vide t!e City access t" 7and
t!e City s!all !ave t!e (ig!t t" e)amine, a'dit and c"py8 all "# Hend"(0s b""1s, d"c'ments,
pape(s and (ec"(ds %!ic! a(e (elated t" W"(1 "( t!is C"nt(act.
1+. Property and Confidential %nformation $
Hend"( s!all n"t, %it!"'t t!e p(i"( %(itten c"nsent "# t!e City, discl"se t" t!i(d pa(ties any
in#"(mati"n (eceived in c"nnecti"n %it! W"(1 'nless9
7a8 !e in#"(mati"n is 1n"%n t" Hend"( be#"(e (eceiving t!e same di(ectly "(
indi(ectly in c"nnecti"n %it! W"(1:
7b8 !e in#"(mati"n is in t!e p'blic d"main at t!e time "# discl"s'(e by
Hend"(: "(
7c8 !e in#"(mati"n is (eceived by Hend"( #("m a t!i(d pa(ty %!" d"es n"t
!ave an "bligati"n t" 1eep t!e same c"n#idential.
13. %ndemnification .
&'b2ect t" limitati"ns !e(ein, Hend"( (eleases and s!all de#end, indemni#y, and !"ld
!a(mless t!e City and its "##icials, "##ice(s, empl"yees and agents #("m and against all
claims, c"st liabilities, damages, and e)penses, 7incl'ding, b't n"t limited t", (eas"nable
att"(ney0s #ees8 a(ising di(ectly "'t "# "( in c"nnecti"n %it!9
7a8 -ny #a'lt, negligence, st(ict liability "( p("d'ct liability "# Hend"( in
c"nnecti"n %it! t!e W"(1 "( t!is C"nt(act:
7b8 -ny lien asse(ted 'p"n any p("pe(ty "# t!e City in c"nnecti"n %it! W"(1
"( t!is C"nt(act:
7c8 -ny #ail'(e "# Hend"( "( W"(1 t" c"mply %it! any applicable la%,
"(dinance, ('le, (eg'lati"n, "(de(, license, pe(mit and "t!e( (eB'i(ement,
n"% "( !e(ea#te( in e##ect, "# any g"ve(nmental a't!"(ity: "(
7d8 -ny b(eac! "#, "( de#a'lt 'nde(, t!is C"nt(act by Hend"(.
!is indemni#icati"n p("visi"n s!all apply t" t!e #'ll e)tent pe(mitted 'nde( applicable la%.
;"%eve(, n"t!ing in t!is p("visi"n s!all (eB'i(e Hend"( t" indemni#y t!e City against any
liability #"( damages a(ising "'t "# b"dily in2'(y "( p("pe(ty damages ca'sed by "( (es'lting
#("m negligence "# t!e City. F'(t!e(, in t!e case "# c"nc'((ent negligence "# Hend"( and t!e
City, Hend"( s!all be (eB'i(ed t" indemni#y t!e City "nly t" t!e e)tent "# t!e negligence "#
t!e Hend"(.
Hend"( (eleases and s!all de#end, indemni#y and !"ld !a(mless t!e City and its "##icials,
"##ice(s, empl"yees and agents #("m and against all claims, c"st, liabilities, damages,
e)penses 7incl'ding, b't n"t limited t" (eas"nable att"(ney0s #ees8, and ("yalties based 'p"n
any act'al "( alleged in#(ingement "( misapp("p(iati"n "# any patent, c"py(ig!t, t(ade sec(et,
t(adema(1, "( "t!e( intellect'al p("pe(ty (ig!t by any W"(1. F'(t!e(, i# any W"(1 in#(inges "(
misapp("p(iates any patent, c"py(ig!t, t(ade sec(et, t(adema(1, "( "t!e( intellect'al p("pe(ty
(ig!t, Hend"( s!all eit!e(9
7a8 P("c'(e #"( t!e City t!e (ig!t t" 'se s'c! intellect'al p("pe(ty (ig!ts: "(
7b8 /"di#y s'c! W"(1 s" t!at t!e W"(1 n" l"nge( in#(inges "( misapp("p(iate any
s'c! (ig!t.
City Website Design and Replacement 29 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
15. %nsurance $
Hend"( m'st p("vide t!e ins'(ance as set #"(t! in *)!ibit C attac!ed !e(et".
16. Warranty $
Hend"( !e(eby %a((ants t!at all W"(1 #'(nis!ed 'nde( t!is C"nt(act %ill #'lly meet all
(eB'i(ements #"( B'ality "# %"(1mans!ip and all "t!e( (eB'i(ements "# t!e speci#icati"ns #"(
s'c! W"(1. Hend"( s!all be (eB'i(ed t" "btain and assign t" t!e City all available %a((anties
#("m sepa(ate man'#act'(e(s "( s'pplie(s #"( any pa(ts, eB'ipment "( "t!e( mate(ials
inc"(p"(ated int" t!e W"(1. Hend"( ag(ees t" p("vide s'c! additi"nal %a((anties #"( t!e
W"(1 as may be desc(ibed and set #"(t! in *)!ibit -.
17. &otices $
-ny n"tices (eB'i(ed "( pe(mitted t" be given 'nde( t!is C"nt(act s!all be given in %(iting and
s!all be delive(ed 7a8 in pe(s"n, 7b8 by ce(ti#ied mail, p"stage p(epaid, (et'(n (eceipt
(eB'ested, 7c8 by elect("nic t(ansmissi"n in t!e #"(m "# email "( #acsimile, "( 7d8 by a
c"mme(cial "ve(nig!t c"'(ie( t!at g'a(antees ne)t day delive(y and p("vides a (eceipt, and
s'c! n"tices s!all be add(essed as #"ll"%s9
" City9
P'(c!asing and C"nt(acts
City "# $ynn%""d
P.4. 5") 5008
$ynn%""d, W- 98036.5008
Fa)9 325.778.56+2
" Hend"(9
4( t" s'c! "t!e( add(ess as may be designated in %(iting by t!e pa(ties.
18. Aeneral Pro/isions $
a. *nti(e -g(eement. !is C"nt(act, incl'ding its attac!ments, c"ntains t!e enti(e
'nde(standing bet%een City and Hend"( %it! (espect t" t!e W"(1. -ny p(i"( "(
c"ntemp"(ane"'s ag(eements, p("mises, neg"tiati"ns "( (ep(esentati"ns n"t e)p(essly
set #"(t! !e(ein, a(e "# n" #"(ce "( e##ect. &'bseB'ent m"di#icati"ns "( amendments t"
t!is C"nt(act s!all be in %(iting and s!all be signed by t!e pa(ties t" t!is C"nt(act.
&e(vices t" be pe(#"(med by Hend"( #"( City t!at a(e "'tside t!e sc"pe "# se(vices "#
t!is C"nt(act s!all be pe(#"(med p'(s'ant t" %(itten ag(eements sepa(ately neg"tiated.
b. >" Di#ts and D(at'ities. Hend"(s m'st n"t "##e(, n"( can City empl"yees accept, gi#ts,
g(at'ities, l"ans, t(ips, #av"(s, special disc"'nts, se(vices, "( anyt!ing "# ec"n"mic val'e
in c"n2'ncti"n %it! City b'siness p(actices. @t is als" 'nla%#'l #"( any"ne t" "##e(
an"t!e(, t" in#l'ence "( ca'se !im "( !e( t" (e#(ain #("m s'bmitting a bid. Hend"(s and
City empl"yees m'st st(ictly ad!e(e t" t!e applicable stat'tes and "(dinances #"( et!ics
in c"nt(acting and p'(c!asing, incl'ding t!e $ynn%""d C"de "# *t!ics, C!apte( 2.93
$/C, and t!e C"de "# *t!ics #"( /'nicipal 4##ice(s, C!apte( 32.2+ RCW. !is p("visi"n
is applicable t" any b'siness p(actice, %!et!e( a c"nt(act c"nditi"n, bid p(actice, "( at
any activity (elated t" City b'siness.
City Website Design and Replacement +0 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
c. >" C"n#lict "# @nte(est. Hend"( c"n#i(ms t!at Hend"( d"es n"t !ave a b'siness inte(est
"( cl"se #amily (elati"ns!ip %it! any City "##ice( "( empl"yee %!" %as, is, "( %ill be
inv"lved in vend"( selecti"n, neg"tiati"n, d(a#ting, signing, administ(ati"n "( eval'ati"n
"# Hend"(0s pe(#"(mance.
d. C"mpliance %it! $a%. Hend"( s!all c"mply %it! all applicable #ede(al, state and l"cal
la%s in e##ect at t!e time "# t!e pe(#"(mance "# t!e W"(1 'nde( t!is C"nt(act.
e. $icenses, Pe(mits and &imila( -'t!"(iAati"n. Hend"(, at n" e)pense t" City, s!all
sec'(e and maintain in #'ll #"(ce and e##ect d'(ing t!e te(m "# t!is C"nt(act, all (eB'i(ed
licenses, pe(mits, and simila( legal a't!"(iAati"ns, and c"mply %it! all (eB'i(ements
t!e(e"#.

#. $a%<Hen'e. !is C"nt(act s!all be inte(p(eted and en#"(ced in acc"(dance %it! t!e
la%s "# t!e &tate "# Was!ingt"n. -ny litigati"n a(ising "'t "# "( in c"nnecti"n %it! t!is
C"nt(act s!all be #iled and c"nd'cted in &n"!"mis! C"'nty &'pe(i"( C"'(t.
g. -tt"(neys0 Fees. @# any pa(ty c"mmences "( #iles any litigati"n against t!e "t!e( pa(ty
(elating t" t!e pe(#"(mance, en#"(cement "( b(eac! "# t!is C"nt(act, t!e p(evailing pa(ty
in s'c! acti"n s!all be entitled t" all c"sts, incl'ding att"(neys0 #ees and c"sts and any
s'c! #ees and c"sts inc'((ed "n appeal.
!. &eve(ability Cla'se. @# any p("visi"n "# t!is C"nt(act is decla(ed invalid, illegal "(
incapable "# being en#"(ced by any c"'(t "# c"mpetent 2'(isdicti"n, all "# t!e (emaining
p("visi"ns "# t!is C"nt(act s!all c"ntin'e in #'ll #"(ce and e##ect, and n" p("visi"ns s!all
be deemed t" depend 'p"n any "t!e( p("visi"n 'nless s" e)p(essed !e(ein.
i. &'(vivability. !e "bligati"ns "# Hend"( 'nde( all p("visi"ns "# t!is C"nt(act, %!ic! may
(eas"nably be inte(p(eted "( c"nst('ed as s'(viving t!e c"mpleti"n, te(minati"n, "(
cancellati"n "# t!is C"nt(act, s!all s'(vive t!e c"mpleti"n, te(minati"n "( cancellati"n "#
t!is C"nt(act.
2. >" Waive(. Fail'(e "( delay by t!e City t" decla(e any b(eac! "( de#a'lt immediately
'p"n "cc'((ence s!all n"t %aive s'c! (ig!t. Fail'(e "# t!e City t" decla(e a b(eac! "(
de#a'lt d"es n"t act as a %aive( "# t!e City0s (ig!t t" decla(e an"t!e( b(eac! "( de#a'lt.
1. -'t!"(ity. *ac! pa(ty %a((ants and (ep(esents t!at s'c! pa(ty !as #'ll and c"mplete
a't!"(ity t" ente( int" t!is C"nt(act and eac! pe(s"n e)ec'ting t!is C"nt(act "n be!al# "#
a pa(ty %a((ants and (ep(esents t!at !e<s!e !as been #'lly a't!"(iAed t" e)ec'te t!is
C"nt(act "n be!al# "# s'c! pa(ty and t!at s'c! pa(ty is b"'nd by t!e signat'(e "# s'c!
(ep(esentative.
l. -ssignment, &'bc"nt(acting, Delegati"n. Hend"( may n"t 7by c"nt(act, "pe(ati"n "# la%,
"( "t!e(%ise8 delegate, s'bc"nt(act "( assign pe(#"(mance "# t!e W"(1 t" any "t!e(
pe(s"n "( entity %it!"'t t!e p(i"( %(itten c"nsent "# t!e City. -ny s'c! delegati"n "(
s'bc"nt(acting %it!"'t t!e City0s p(i"( %(itten c"nsent s!all be v"idable at t!e City0s
"pti"n.
City Website Design and Replacement +1 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
%& W%'&400 W>4R4(F, t!e City and Hend"( !ave e)ec'ted t!is -g(eement as "# t!e date
#i(st ab"ve %(itten.
C@= 4F $=>>W44D H*>D4R9

D"n D"'g!, /ay"( &ignat'(e
NNNNNNNNNNNNN
Date P(inted >ame
NNNNNN

+''40' -2: itle

Pat(ic1 $. D'gan, @nte(im Finance Di(ect"( Date

Date
+0 +PPR(?4D '( F(R5:
NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN
*(ic F(im"dt, City -tt"(ney
NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN
Date
City Website Design and Replacement +2 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
4K>%-%' C E %&0)R+&C4 R4C)%R454&'
19. %nsurance $
Hend"( m'st p("vide ins'(ance as #"ll"%s9
Wor.erLs Compensation and 4mployerLs 3iability Co/erage9 c"ve(age "( ins'(ance in
acc"(dance %it! t!e applicable la%s (elated t" %"(1e(0s c"mpensati"n, and empl"ye(0s
liability ins'(ance %it! limits n" less t!an T1,000,000 incl'ding T1,000,000 #"( b"dily in2'(y
by -ccident, eac! accident: and T1,000,000 b"dily in2'(y by disease, eac! empl"yee: and
T1,000,000 b"dily in2'(y, p"licy limit 7incl'ding b't n"t limited t", t!e Was!ingt"n @nd'st(ial
@ns'(ance -ct and t!e la%s "# t!e state in %!ic! any s'c! pe(s"n %as !i(ed8, (ega(dless "#
%!et!e( s'c! c"ve(age "( ins'(ance is mandat"(y "( me(ely elective 'nde( t!e la%. @n case
"# s'bc"nt(acted %"(1, Hend"( s!all (eB'i(e eac! s'bc"nt(act"( t" p("vide W"(1e(0s
C"mpensati"n ins'(ance #"( t!ei( empl"yees 'nless Hend"( c"ve(s s'c! empl"yees.
?4&D(RL0 3%+-%3%'2 +&D PR(P4R'2 D+5+A4 %&0)R+&C4: H*>D4R &;-$$
PR4CCR* ->D /-@>-@> DCR@>D ;* $@F* 4F ;@& C4>R-C ->D DCR@>D
P*RF4R/->C* 4F W4RK, C4//*RC@-$ D*>*R-$ $@-5@$@=, ->D -C4/45@$*
$@-5@$@= @>&CR->C*, 4 PR4*C ;* C@= ->D H*>D4R FR4/ ->D -D-@>&
-$$ C$-@/&, D-/-D*&, $4&&*& ->D *FP*>&*& -R@&@>D 4C 4R R*&C$@>D
FR4/ ;* P*RF4R/->C* 4F ;*&* &*RH@C*&, -& D*-@$*D ;*R*@>, W@;
@>&CR->C* C4/P->@*& 4R ;R4CD; &4CRC*& -PPR4H*D 5= ;* &-*
@>&CR->C* C4//@&&@4>*R PCR&C-> 4 RCW C;-P*R 38. ;* C@=
R*&*RH*& ;* R@D;& 4 R*JC@R* ;@D;*R $@/@& &;4C$D @ D**/ @
>*C*&&-R= @> ;* 5*& @>*R*& 4F ;* PC5$@C$
a8 !e ins'(ance p"licies s!all incl'de t!e City as -dditi"nal @ns'(ed "n a P(ima(y
5asis %it!"'t limitati"n, and s!all incl'de "t!e(s i# (eB'i(ed by t!e C"nt(act
d"c'ments.
b8 Ce(ti#icate "# @ns'(ance and a sepa(ate page s!"%ing t!e -dditi"nal @ns'(ed
*nd"(sement s!all be #iled %it! t!e City a#te( a%a(d b't be#"(e e)ec'ti"n "# t!e
c"nt(act, #"( a p(ima(y p"licy "# c"mme(cial gene(al liability ins'(ance, meeting t!e
(eB'i(ements set #"(t! !e(ein. !is Ce(ti#icate s!all be s'b2ect t" app("val by t!e
City as t" c"mpany, te(ms and c"ve(age. Fail'(e "# t!e vend"( t" #'lly c"mply %it!
t!e (eB'i(ements set #"(t! !e(ein (ega(ding ins'(ance s!all be c"nside(ed a mate(ial
b(eac! "# c"nt(act and s!all be ca'se "# immediate te(minati"n "# t!e C"nt(act and
"# any and all "bligati"ns (ega(ding t!e same.
c8 !e Ce(ti#icate "# @ns'(ance and acc"mpanying -dditi"nal @ns'(ed *nd"(sement,
s!all p(int t!e #"ll"%ing 'nde( t!e desc(ipti"n #ield9
d8 Hend"( s!all n"t begin %"(1 'nde( t!is C"nt(act 'ntil all (eB'i(ed ins'(ance !as been
"btained and t!e City !as app("ved s'c! ins'(ance, n"( s!all Hend"( all"%
s'bc"nt(act"( t" c"mmence %"(1 'ntil t!e same ins'(ance (eB'i(ements !ave been
c"mplied %it! by s'c! s'bc"nt(act"(. &aid ins'(ance s!all p("vide c"ve(age t"
Hend"(, any s'bc"nt(act"( pe(#"(ming %"(1 p("vided by t!is C"nt(act, and t!e City.
!e c"ve(age s" p("vided s!all p("tect against claims #"( pe(s"nal in2'(ies, incl'ding
accidental deat!, as %ell as claims #"( p("pe(ty damages %!ic! may a(ise #("m any
City Website Design and Replacement ++ Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
act "( "missi"n "# Hend"( "( s'bc"nt(act, "( by any"ne di(ectly "( indi(ectly inv"lved
"( empl"yed by eit!e( "# t!em.
e8 -pp("val "# t!e ins'(ance by t!e City s!all n"t (elieve "( dec(ease t!e liability "# t!e
Hend"( #"( any damages a(ising #("m Hend"(0s W"(1.
#8 @ns'(ance s!all p("vide, at a minim'm, t!e types "# ins'(ance c"ve(age, liability
limits and end"(sements as set #"(t! bel"% and s!all be incl'ded in all applicable
p"licies and "n t!e Ce(ti#icate "# @ns'(ance. !e ins'(ance c"ve(ages listed bel"%
s!all p("tect t!e Hend"( and t!e City #("m claims #"( damages "# b"dily in2'(y,
incl'ding deat! (es'lting t!e(e#("m, as %ell as claims #"( p("pe(ty damage, %!ic!
may a(ise #("m "pe(ati"ns 'nde( t!is C"nt(act, %!et!e( s'c! "pe(ati"n be by itsel# "(
by any s'bc"nt(act"( "( by any"ne di(ectly empl"yed by eit!e( "# t!em, it being
'nde(st""d t!at it is t!e Hend"(0s "bligati"n t" en#"(ce t!e (eB'i(ements "# t!is
secti"n in (espect t" any s'bc"nt(act"( empl"yed #"( t!is p("2ect9
1. C"mme(cial Dene(al 5"dily in2'(y and P("pe(ty Damage @ns'(ance and
s!all incl'de9
a. P(emises and 4pe(ati"ns:
b. 4%ne(s and Hend"(s P("tective:
c. P("d'cts $iability incl'ding c"mpleted 4pe(ati"ns C"ve(age:
d. C"nt(act'al $iability:
e. 5("ad F"(m P("pe(ty Damage:
#. C"mme(cial F"(m 7t" incl'de *)tended 5"dily @n2'(y8
g. *mpl"yees as -dditi"nal @ns'(ed:
!. *)pl"si"n, C"llapse and Cnde(g("'nd ;aAa(d:
i. @ndependent Hend"(s:
2. Pe(s"nal @n2'(y:
1. &t"p Dap: and
l. C("ss $iability Cla'se.
2. P("#essi"nal $iability @ns'(ance incl'ding *(("(s and 4missi"ns as
app("p(iate t" W"(1 pe(#"(med. P("#essi"nal $iability @ns'(ance incl'ding
*(("(s and 4missi"ns s!all be %(itten "n a #"ll"%ing #"(m basis %it! limits
"# in n" case less t!an T1,000,000.
+. -'t"m"bile 5"dily @n2'(y and P("pe(ty Damage @ns'(ance s'##icient t"
c"ve( any d(iving t!at is di(ectly (eB'i(ed #"( t!e pe(#"(mance "# t!e stated
%"(1.
3. Dene(al $iability 7C"mme(cial Dene(al $iability @ns'(ance8 s!all be %(itten
%it! limits "# liability "# n" less t!an T1,000,000 c"mbined single limits,
pe( "cc'((ence and T2,000,000 in agg(egate.
5. Cmb(ella $iability @ns'(ance s!all be %(itten "n a #"ll"%ing #"(m basis %it!
limits "#, in n" case less t!an, T2,000,000.
City Website Design and Replacement +3 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
g8 >"t!ing c"ntained in t!ese ins'(ance (eB'i(ements is t" be c"nst('ed as limiting t!e
e)tent "# t!e Hend"(0s (esp"nsibility #"( payment "# damages (es'lting #("m
"pe(ati"ns 'nde( t!is C"nt(act.
!8 !e c"ve(age p("vided by t!e Dene(al $iability and t!e -'t"m"bile $iability is
p(ima(y t" any ins'(ance maintained by t!e City.
i8 !e incl'si"n "# m"(e t!an "ne ins'(ed 'nde( t!is p"licy s!all n"t a##ect t!e (ig!ts "#
any ins'(ed as (espects t" any claims, s'it "( 2'dgment made "( b("'g!t by "( #"(
any "t!e( @ns'(ed "( by "( #"( any empl"yee "# any "t!e( @ns'(ed. !is p"licy s!all
p("tect eac! @ns'(ed in t!e same manne( as t!"'g! a sepa(ate p"licy !ad been
iss'ed t" eac!, e)cept t!at n"t!ing !e(ein s!all "pe(ate t" inc(ease t!e c"mpany0s
liability bey"nd t!e am"'nt "( am"'nts #"( %!ic! t!e c"mpany %"'ld !ave been
liable !ad "nly "ne @ns'(ed been named.
28 !e Ce(ti#icate "# @ns'(ance 7-CC4RD F"(m 25.&8 cancellati"n cla'se s!all be
amended as #"ll"%s9
Should any of the above described policies be cancelled, changed or
reduced in coverage before the expiration date, the issue company will mail
! day written notice through certified mail, to the certificate holder named at
the left.
18 !e(e s!all be incl'ded in t!e gene(al liability ins'(ance c"nt(act'al c"ve(age
s'##iciently b("ad t" ins'(e t!e p("visi"ns "# t!at &ecti"n !e(ein entitled O;"ld
;a(mless Cla'se.P
l8 &'c! ins'(ance s!all be maintained as (eB'i(ed ab"ve, and any additi"nal
c"ve(age0s and limits as t!e City may #("m time t" time speci#y t" p("tect t!e City, its
s'ccess"( and assigns #("m any claims, l"sses !a(m, c"sts, liabilities, damages, and
e)penses 7incl'ding b't n"t limited t" (eas"nable att"(ney0s #ees8 t!at may a(ise "'t
"# any p("pe(ty damage, b"dily in2'(y 7incl'ding deat!8 "( p("#essi"nal liability elated
t" W"(1 pe(#"(med.
m8 Fail'(e t" c"mply %it! p("visi"ns c"ntained !e(ein s!all n"t %aive t!e (esp"nsibility
"# t!e Hend"( t" p("vide t!e (eB'i(ed p("tecti"n.
City Website Design and Replacement +5 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
C(&'R+C' R4?%4W +CJ&(W34DA454&'
!is sample "# t!e R"'tine &e(vices C"nt(act !as been (evie%ed and
7 8 is acceptable
7 8 is acceptable as n"ted
&igned NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN
P(inted >ame NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN
Hend"( NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN
Date NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN
City Website Design and Replacement +6 Rev. 05.28.10
RFP# 1977
Request for Proposal City Website Design and Replacement
;$ RFP R40P(&04 0)-5%''+3 C>4CJ3%0'
?endor s1all submit a response in t1e follo:ing formatM please note t1at &( PDF or
scanned RFP response submissions :ill be accepted$ +ll submissions must be in 50
Word and6or 4Fcel$
1. Hend"( s!all c(eate "ne "(iginal (esp"nse *labeled HoriginalI8 %it! "(iginal signat'(e
7&ee ab 18 and t1ree *<, identical copies *for a total of four *7, (esp"nses8.
2. !e original and eac1 of t1e t1ree *<, identical copies s!all be s'bmitted in its "%n
t!(ee.(ing binde( "# s'##icient siAe t" c"ntain t!e (esp"nse.
+. !e original and eac1 of t1e t1ree *<, t1ree=ring binders s!all be sent t" t!e
p("c'(ement c"ntact at t!e add(ess s!"%n in &ecti"n 2C, "n "( be#"(e t!e d'e date s!"%n
in &ecti"n 2- and in a b") "# s'##icient siAe t" !"ld all t!e (esp"nses.
3. @n additi"n t" t!e c"pies speci#ied ab"ve t!e Hend"( 5)0' incl'de a CD "# t!e enti(e
(esp"nse %!ic! s!all be placed inside t!e #("nt c"ve( "# t!e "(iginal (esp"nse.
5. !e RFP name m'st be s!"%n "n t!e l"%e( le#t.!and c"(ne( "# t!e b").
6. !e original and eac1 of t1e t1ree *<, copies s!all be inde)ed %it! tabs as #"ll"%s9
'ab # 0ection Description
1 17C8 RFP C"ve( &!eet
2 27F8 >"n.C"ll'si"n Ce(ti#icati"n
+ + -c1n"%ledgement "# &c"pe "# &e(vices
3 37-8 &ingle P"int "# Resp"nsibility
5 37581
-ns%e(s t" C"ntent *dit"( and /anagement
J'esti"ns
6 37582 -ns%e(s t" -(c!iving J'esti"ns
7 3758+ -ns%e(s t" C"ntent &c!ed'ling J'esti"ns
8 37583 -ns%e(s t" >avigati"n J'esti"ns
9 37585 -ns%e(s t" /aste( Calenda( F'ncti"nality J'esti"ns
10 37586 -ns%e(s t" &ec'(ity<-'t!"(iAati"n J'esti"ns
11 37587 -ns%e(s t" 4t!e( Feat'(es J'esti"ns
12 37C8 -ns%e(s t" Dene(al J'esti"ns
1+ 37D8 &'mma(y
13 5 P(icing &c!ed'les 7&ecti"n 5-.D8
15 Page +7 C"nt(act Revie% -c1n"%ledgement
This checklist is intended merely as an aid to the 6endor in providing a response to this
7.8. The 6endor retains the sole responsibility for accuracy and completeness of the
response.
City Website Design and Replacement +7 Rev. 05.28.10
RFP# 1977

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