BSNL 3G Data Card Training

BSNL 3G Data Card
Training Manual
Agenda
Introduction / Overview
Cellular Technology Overview
Key Features
Know your Modem
Software installation
How to use your Modem
Call Features
Internet feature
Check balance feature
LPM feature
Trouble shooting
No internet Connectivity
No calls being made
Dos and Donts
Contact Information
Appendix
Complete GUI Screenshots
Himachal Futuristic Communications Ltd 2
Introduction / Overview
Multi-mode 3G USB modem by HFCL/ZTE.
Model MF 180, USB interface connecting to a
Laptop/Desktop PC
Integrates the functionality of a modem and a mobile
phone (SMS and Voice call).
Combines mobile communication with Internet
perfectly.
Operates on GSM850/GSM900/DCS1800/PCS1900
and UMTS/WCDMA/HSDPA 2100MHz frequency.
Cellular Technology Overview
2G & 2.5G : GSM/GPRS/EDGE
Operates on GSM850/GSM900/DCS1800/PCS1900 MHz
frequency.
Voice Function and Data Function on GPRS
Data Connectivity up to 384 Kbps
3G: UMTS/WCDMA/HSDPA
Operates on 2100 MHz frequency.
Voice and Video Calls
Data connectivity up to 14.4 Mbps
Key Features
Interface Type USB 2.0 high speed
OS supported Windows XP, Win2000, Vista and Windows 7
MAC OS x10.5, 10.6 and 10.7
Linux: Ubuntu 9.10/10.04/10.10 and Fedora 12/13/14
Functions Voice call, Call forward, Call wait, Call limit
SMS and Phonebook, Check balance feature
Speed Up to 3.6 Mbps
Dimension 76 mm x 26 mm x 11 mm (without cap)
Weight About 21 g
microSD Capability Up to 16 GB
Know Your Modem
1.Indicator
2.Front Cover
3.Modem Cap
4.SIM/USIM Card Slot
5.microSD Card Slot
6.USB Connector
Set up Your Modem
Put finger on the bottom finger grip, and then
lift the front cover of the modem to release
and remove.
Notes:
Do not open the front cover rudely so as to avoid the damage of the front cover.
Insert the SIM/USIM card into the SIM/USIM
card slot.
Insert the SIM/USIM card with the metal
contact area facing downwards into the slot,
and then push SIM/USIM card as far as
possible, shown as the following picture.
Insert the microSD card into the microSD card
slot.
Put the front cover of the modem flatly upon
the body of modem. Direct the front cover
towards the locking catches on the sides of
the modem and push the front cover of the
modem to lock the front cover into its place.
Connect the Modem to your laptop or
desktop PC.
Plug the USB connector into your computers
USB port and make sure that it is tightly
inserted.
The OS automatically detects and recognizes
new hardware and starts the installation
wizard.
Software Installation
For Windows OS
Your system will start the software setup process
automatically when you connect the modem to your
computer correctly. Follow the system prompts to complete
the software installation.
Note: If the system does not launch installation automatically
for some reasons, double click the new CD-ROM icon in My
Computer manually and find the executable file to run it.
Installation Procedure
When BSNL 3G data card inserted in the PC/Laptop then it create
new drives e.g. G drive for software and H drive for external
mircoSD card. The software is in the G drive which we got after
double click/right click open.
Double click on CD drive (G): BSNL 3G DATA
CARD
Double click on Windows/Data
Double click on Setup.exe to run the software
Icons appear on desktop
Configuration Setting for adding the profile
Username : Blank
Password : Blank
APN : bsnlnet
Dial No. *99#
Network Setting as follows
Voice Ringtone selection Setting:
MAC and Linux OS
For MAC OS
The system will automatically display a new CD-ROM icon on the desktop when
you connect the modem to your computer correctly. Double click the installation
software package, and follow the system prompts to complete the software
installation.
For Linux OS
The system will automatically display a new CD-ROM icon on the desktop when
you connect the modem to your computer correctly, and then follow the steps to
finish the installation:
Double click the CD-ROM icon, and then copy the installation package (.tar.gz) to
PC disk.
Click the right button on the installation package and select the Extract Here item.
Enter the decompressed folder, type the command ./install.sh in the shell-terminal
to start the installation.
Notes:
Make sure you have the root privilege. If not, please type the command sudo
./install.sh in the shell-terminal.
How To Use Your Modem
Click each button in the following table to perform
the related function:
Internet Feature
Check the Usage of the internet.
SMS Feature
Check the SMS Box for :
Inbox, Outbox, DraftBox, New Message,
Important Box, Delete Box and Report Box
Phone Contacts Feature
Check the phone Contacts
Check Balance Feature
Check the Balance Feature which shows how much
balance is present.
STK Feature
BSNL Mobile system tool kit which gives information
on News, Finance, Entertainment TV schedule Etc
Voice Call Feature
Calling Feature which works for outgoing and
incoming calls.
Calling History Feature
Check the Calling History for Answered, Missed and
dialed Calls
Configuration Feature
In Configuration setting we can do all the settings like
Connection, Security, Network , Message, System
and Voice Setting
LPM Feature
LPM Enable: Low power management mode help to
utilize the power.
When checked, it will help the power utilization by
disconnecting the data card from the network after 5
min.
Troubleshooting Procedure
No Data Connectivity ( for BSNL Locked Data Cards) :
Check the Configuration Setting
Username : Blank
Password : Blank
APN : bsnlnet
Dial No. *99#
Please make sure that the configuration setting is proper and if not then u have to
apply mentioned settings.
Username and password section should be blank
And in the APN section Please fill proper APN mentioned i.e bsnlnet
And in dial no. please fill proper number i.e *99#
No Calls Being Made :
Check the network connectivity
Assure proper balance in the card
Dos
What you are suggested to do
Use original accessories supplied by the manufacturer. Using
unauthorized accessories may void your warranty.
Keep the modem dry and store it in a cool place out of direct sunlight.
Store the modem out of the reach of little children.
Operating temperature range of -10C ~ +60C and humidity 5%~95% are
recommended.
The use of electronic transmitting devices is forbidden in aircraft, at petrol
stations and in hospitals. Please observe and obey all warning signs and
switch off your modem in these conditions.
Avoid using the USB modem near or inside metallic structures or
establishments that can emit electromagnetic waves.
Donts
Dont touch the inner antenna area if not necessary. Otherwise it will affect
your modems performance.
Dont touch the metallic parts of the modem so as to avoid a burn, when
the modem is working.
Dont drop, bend, knock or treat the modem harshly to avoid damage to the
unit.
Dont use the modem immediately after a sudden temperature change. In
such case, it will produce dew inside and outside the modem, so dont use
it until it becomes dry.
Dont dismantle the modem by non-professionals
Regional Replacement Centers
Sl.
No.
Name of contact
persons Location
Telephone
Numbers
Mobile
Number E-mail address
1 C. Kannan Chennai 044-22502777 9445261919 c.kannan@hfcl.com
Atul Yagnik 011-30880942 9999974620 atul.yagnik@hfcl.com
2 Arnab Sen Kolkata 033-22426717 9830257012 arnab.sen@hfcl.com
Vikash Kumar 9831080788 vikash.kumar@hfcl.com
3 MM Vijayraj Pune 020-26982561 9423474111 mmvijayraj@hfcl.com
Atul Saxena 022-24444201 9821128635 atulsaxena@hfcl.com
4 Atul Yagnik Delhi 011-30880942 9999974620 atul.yagnik@hfcl.com
Ram Kumar Paliwal 011-30880941 9968217681 rk.paliwal@hfcl.com
5 Dhiraj Malhotra Solan 01792-230645 9218596062 dhiraj.malhotra@hfcl.com
Rajesh Kumar Jain 9218500730 rajesh.jain@hfcl.com
Appendix
Complete GUI Screen Shots
Thank You

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