Documentation of Elastix (English Version)

Elastix 0.9-alpha
For more information visit www.elastix.org
IDE!
1. Intro"uction
2. E#$%&I! Instalation
3. 'E( $"ministration Interface
3.1. Configuration
a) Network Parameters
b) Configuration of telephonic hardware
c) Creation of new extension
d) Configuration of softphone telephone
e) Recording of welcomegreeting message
f) Configuration of welcome !"R
g) #ax Configuration
3.2. Reference to a$ailable modules
a) %&N'( )*)+&%
1 ),stem !nfo
2 Network
3 'ser %anagement
'sers
-roup Permission
. /anguage
0 1ate and +ime Configuration
2 /oad %odule
3 4ackup
5 Restore
6 )hutdown
17 +hemes
11 Port 1etails
b) %&N'( P48
1 P48 Configuration
2 9sterisk:Cli
3 #lash ;perator Panel
. "oicemails
0 %onitoring
2 #ile &ditor
c) %&N'( #98
1 "irtual #ax /ist
2 New "irtual #ax
3 #ax %aster
. #ax Clients
0 #ax "isor
d) %&N'( &%9!/
1 1omains
2 9ccounts
3 Rela,
. <ebmail
e) %&N'( R&P;R+)
1 C1R Reports
2 Channels 'sage
3 4illing
Rates
4illing Report
1estination 1istribution
4illing )etup
f) %&N'( &8+R9)
1 )ugarCR%
2 Calling Cards
3 1ownloads
)oftphones
#ax 'tilities
3.3. 9d$anced Configuration
a) "irtuali=ation
b) Calls with "ideo
). Intro"uction
&lastix is an appliance software that integrates the best tools a$ailable for
9sterisk:based P48s into a single> eas,:to:use interface. !t also adds its
own set of utilities and allows for the creation of third part, modules to
make it the best software package a$ailable for open source telephon,.
+he goals of &lastix are reliabilit,> modularit, and ease:of:use. +hese
characteristics added to the strong reporting capabilities make it the best
choice for implementing an 9sterisk:based P48.
+he features pro$ided b, &lastix are man, and $aried. &lastix integrates man, software packages>
each including their own set of great features. ?owe$er> &lastix adds new interfaces for control and
reporting of its own> to make it a complete package. )ome of the features pro$ided nati$el, b,
&lastix are(
"!1&; support. *ou can use $ideophones with &lastix@
"irtuali=ation support. *ou can run multiple &lastix $irtual machines on the same box.
Reall, friendl, <eb user interface.
A#ax to emailA for incoming faxes. 9lso> ,ou can send an, digital document to a fax number
through a $irtual printer.
4illing interface.
-raphical configuration of network parameters.
Resource usage reporting.
Remote restartshutdown options.
!ncomingoutgoing calls and channel usage reports.
!ntegrated $oicemail module.
"oicemail <eb interface.
!ntegrated operator panel module.
&xtra )ugarCR% and Calling Card modules included.
1ownload section with commonl, used accesories.
&mbedded help interface.
!nstant messaging ser$er B;penfire) integrated.
%ulti:lingual support. /anguages supported include(
&nglish
)panish
Rusian
Corean
-reek
Chinese
Polish
-erman
#rench
Romanian
)lo$enian
Portuguese
1anish
!talian
%ail ser$er integrated including multi:domain support.
<eb based email interface.
Return to !ndex
*. E#$%&I! Installation
!nsert the &lastix installation C1 at the same time that ,ou turn on the machine. 9fter this is
done> the following screen will appear(
!f ,ou are an expert user> ,ou can enter in an ad$anced mode b, t,ping the command(
advanced
;therwise> wait and the installation C1 will start the installation automaticall, or ,ou can press
enter.
Proceed to select the t,pe of ke,board that corresponds to ,our language. !f ,our ke,board is
)panish> select option es(
)elect the time=one of ,our region(
&nter the password that will be used b, the &lastix administrator. Remember that this is a
critical part of the securit, of the s,stem.
Note( +he following will pro$ide details for the automatic installation of the C1.
#irst> a check of the necessar, dependencies for the installation is reDuired(
+hen> the installation will continue> and ,ou will see something like this in the beginning(
!mage of the installation process near completion(
9fter the installation is complete> the s,stem will reboot.
9fter the s,stem reboots> ,ou can choose the &lastix distro among the boot options.
/ogin as the root user and enter the password that was entered at the time of installation.
Return to !ndex
+. 'E( $"ministration Interface
+.). ,onfiguration
a) etwor- .arameters
-o to Network section.
/) ,onfiguration of telephonic har"ware
-o to Port 1etails.
c) ,reation of new extension
+his area is for handsets> softphones> paging s,stems> or an,thing
else that could be considered an EextensionE in the classical P48
context.
1efining and editing extensions is probabl, the most common task
performed b, a P48 administrator> and as such> ,ouEll find ,ouEll
become $er, familiar with this page. +here are presentl, four t,pes of
de$ices supported : )!P> !982> F9P and ECustomE.
+o create a GNew &xtensionH> go to the GP48H menu> which b, default goes to the
GConfiguration P48H sectionI in this section> choose the option G&xtensionsH on the left
panel. Now we can create a new extension.
#irst> choose the de$ice from among the a$ailable options(
-eneric )!P 1e$ice ( )!P is the )tandard protocol for "o!P handsets and 9+9Es.
-eneric !982 1e$ice ( !98 is E!nter 9sterisk ProtocolE> a newer protocol supported
b, onl, a few de$ices Beg> P91255 based phones> and the !98, 9+9).
-eneric F9P 1e$ice ( F9P is a hardware de$ice connected to ,our 9sterisk machine
: &g> a +1%.77> +&117P
;ther BCustom) 1e$ice ( Custom is a Ecatch allE> for an, non standard de$ice> eg
?323. !t can also be used for AmappingA an extension to an AoutsideA
number. #or example> to route extension 211 to 1:577:000:1212> ,ou
could create a custom extension 211 and in the AdialA text box ,ou
could enter( /ocal15770001212Joutbound:allroutes.
;nce the correct de$ice has been chosen> click on /ogin.
Note( Now we proceed to input the necessar, fields Bobligator,) to create a new
extension.
Continue to enter the corresponding information(
'ser &xtension ( +his must be uniDue. +his is the number that can be dialled from
an, other extension> or directl, from the 1igital Receptionist if enabled. +his ma, be
an, length> but con$entionall, a three or four digit extension is used.
1ispla, Name ( +he Caller !1 name for calls from this user will be set to this name.
;nl, enter the name. Not the number.
)ecret ( +his is the password used b, the telephon, de$ice to authenticate
to the 9sterisk ser$er. +his is usuall, configured b, the administrator
before gi$ing the phone to the user> and is usuall, not reDuired to be
known b, the user. !f the user is using a soft:phone> then the,Ell need
to know this password to configure their software.
") ,onfiguration of softphone telephone
4, configuring a softphone telephone> what we achie$e is to ha$e a connected PC that
ser$es the same functions as a con$entional telephone. #or this> we will need to install a
software that will con$ert ,our PC into a telephone. 9lso> headphones and a microphone
are necessar,. +here are $arious options for softphones> and among them are the
following(
!1&#!)C( +his software allows us to work with )!P and !98 extensions> and itEs
also multiplatform compatible. *ou can download it here(
http(www.asteriskguru.comidefisk
8ten/ite( +his softwork works onl, with )!P extensions> itEs also multiplatform
compatible> and ,ou can download it here(
http(www.xten.comindex.phpKmenuLdownload
#or this case> we will use !1&#!)C.
;nce we ha$e downloaded and installed !1&#!)C> letEs proceed to its configuration. #or
that> click on the icon that looks like a tool and create a )!P extension. !n this example>
extension 271 is configured and itEs supposed that the !P assigned to the s,stem is
162.125.1.171.
Next> letEs go to the G9udio CodecsH section and select all of the a$ailable codecs. <e
appl, the changes and click on the GRegisterH button> so that our telephone registers in
the s,stem.
#inall,> ,ou can make a call from one extension to another.
e) 0ecor"ing of welcome1greeting message
+his section describes how to record a message or acti$ate one that was created in
another medium.
+o access this module> go to the GP48H menu> where the GConfiguration P48H section
will appear b, default. !n the left panel> choose the G),stem RecordingsH option.
+he first option that we ha$e is to create an announcement b, recording it directl,. #or
this> we will need to enter the extension from which we want to make the recording>
which in this cas is extension 271> then we can click on the G-oH button.
Next> 9sterisk will be waiting for our recording at extension 271> and to continue> we
ha$e to punch in M33. 9fter recording our message> press the pound sign BN).
+o re$iew our recording> press M66> enter the name of the recording and click on the
G)a$eH button.
+he second option that we ha$e is to upload a recording that was created in another
medium. #or that> we will need to ha$e a file thatEs supported b, 9steriskI click on the
G#indH button and locate our file. +hen> continue to gi$e the recording a name and>
finall,> click on the G)a$eH button.
f) ,onfiguration of welcome IV0
+he !"R allows us to record a welcome message and allows us to ha$e a menu
controlled b, the telephone ke,s B17 number ke,s> plus the s,mbols pound ENE and
asterisk EME). <ith this> it is possible to send the call to another destination or to the !"R
that sent the announcement.
+o access the G!"RH module> go to the GP48H menu> which appears b, default in the
GConfiguration P48H section. !n the left panel> choose the G!"RH option.
+o record a welcome or greeting message> go to the G),stem RecordingsH section> for
example(
!"R( G+hank ,ou for calling &lastix. !f ,ou know the extension> please dial it now.
;therwise> sta, on the line and an operator will be with ,ou shortl,H.
+o add a new !"R> itEs not necessar, to complete all of the fields> and in our case Ba
welcomegreeting !"R)> we do not need options.
+he necessar, fields are the following(
Change Name( +o change the name> weEll put <elcome.
+imeout( <aiting time Bin seconds) before the call is routed to an operator after the
welcome message is pla,ed. #or this example> we will use 3.
&nable direct dial( 9n option that permits the caller to dial an extension directl, en case
he or she knows it> without ha$ing to wait for the operator.
9nnouncement( +his is the announcement or welcome message that was recorded
earlier. !t will appear in a list with all of the a$ailable messages.
Now we can proceed to configure certain options that are freDuentl, used. +he first is the
option 7 B=ero) that allows us to go directl, to the operator and the second is also to go to
the operator> but the caller has to listen to the welcome message and wait for the time
that was configured earlier to pass.
9mong the a$ailable options on the menu> in the left part there is a box where ,ou
should put the option. #or the first one B=ero)> weEll put that in the box and assign an
extension that was pre$iousl, configuredI this extension will be the operator.
+hese extensions will appear after the option GCoreH.
Now weEll proceed to configure the second option Bto go to the operator after the
welcome message is pla,ed and the waiting time is o$er). !n the box to the left> put the
letter GtH> which means timeout and weEll assign the operatorEs extension.
#inall,> letEs record the !"R.
g) Fax ,onfiguration
-o to %&N'( #98.
+.*. 0eference to availa/le mo"ules
a) 2E3 %4%&E2
) %5stem Info
+he option G),stem !nfoH of the %enu G),stemH in &lastix lets us monitor the
ser$erOs hardware resources.
<ithin this option> we ha$e two sections(
%5stem 0esources
G),stem ResourceH shows us the $alues of actual use of both the memor, as well as
the processor.
CP' !nfo !nformation about brand> model and processor speed
'ptime +ime from the last reboot of the ser$er
CP' usage Percentage of use of processor capacit,
%emor, usage Percentage of R9% memor, utili=ed
)wap usage Percentage of )<9P memor, utili=ed
?ere is a graphic with the statistics of simultaneous calls> percentage of use of
processor and percentage of use of R9% memor,.
6ar" Drives
+his section shows a summar, of the utili=ation of storage a$ailable on the ser$er.
* etwor-
+he option GNetworkH of the %enu G),stemH in &lastix lets us $iew and configure
the parameters of the network of the ser$er.
<ithin this option we ha$e two sections(
etwor- .arameters
+his corresponds to the general network parameters of the ser$er(
?ost )er$er Name> for example( pbx.subdomain.com
1efault -atewa, !P 9ddress of the Port of Connection B1efault -atewa,)
Primar, 1N) !P 9ddress of the Primar, 1omain Name )er$er B1N))
)ecundar, 1N) !P 9ddress of the )econdar, or 9lternati$e 1omain Name
)er$er B1N))
+o change an, of these parameters> click on the button G&dit Network ParametersH.
Ethernet Interfaces #ist
+his shows the list of network interfaces a$ailable on the ser$er> with the following
data(
1e$ice Name of the ;perating ),stem that is assigned to the !nterface
+,pe +he t,pe of !P address that the !nterface has> which could be )+9+!C
when the !P address is fixed or 1?CP when the !P address is
obtained automaticall, when the eDuipment is booted up. +o use the
second option> there should be a 1?CP ser$er in the network.
!P !P 9ddress assigned to the !nterface
%ask +he Network %ask assigned to the !nterface
%9C
9ddress
Ph,sical 9ddress of the network !nterface
?< !nfo 9dditional information about the network !nterface
)tatus )hows the ph,sical status of the !nterface> if itOs connected or not
+o change the parameters of an, of the !nterfaces> click on the name of the de$ice.
+he onl, $alues that can be changed are( +,pe> !P and %ask
+ 3ser 2anagement
3sers
+he option G'sersH allows us to create and modif, the users who will ha$e
access to the &lastix <eb !nterface. +here are three t,pes or groups of users(
1. 9dministrator
2. ;perator
3. +elephone 'ser
&ach of these groups represents distinct le$els of access to the &lastix <eb
!nterface. +hese le$els signif, the group of menus to which each t,pe of user has
access. +he distinct permissions for access to the menus are better illustrated in
the following table(
2enu $"ministrator 7perator &elephone 3ser
2enu8 %5stem
),stem !nfo *es *es No
P48 Configuration *es No No
Network *es No No
'ser %anagement *es No No
)hutdown *es No No
7perator .anel
#lash ;perator Panel *es *es No
Voicemails
9sterisk Recording !nterface *es *es *es
Fax
"irtual #ax /ist *es *es No
New "irtual #ax *es No No
0eports
C1R Report *es *es No
Channels 'sage *es *es No
(illing
Rates *es No No
4illing Report *es No No
1estination 1istribution *es No No
+runk Configuration *es No No
Extras
)ugarCR% *es *es *es
Calling Cards *es *es *es
Downloa"s
)oftphones *es *es *es
#ax 'tilities *es *es *es
9roup .ermission
+he option G-roup PermissionH of the %enu G),stemH in &lastix lets us
determine the menus to which each group of users will ha$e access.
+he list below shows the names of the &lastix menusI ,ou should select the ones
that each group should ha$e permission to access> and then click the G9ppl,H
button.
: #anguage
+he option G/anguageH of the %enu G),stemH in &lastix lets us configure the
language for the &lastix <eb !nterface.
)elect the language from the list and click the GChangeH button.
; Date an" &ime ,onfiguration
+he option G1ate and +ime ConfigurationH of the %enu G),stem !nfoH in &lastix lets
us configure the 1ate> ?our and +ime=one for the &lastix <eb !nterface.
)elect the new date> hour and time=one and click on the G9ppl, changesH button.
< #oa" 2o"ule
+o upload a new module> click on the G&xaminarH button> select the file and> finall,>
click on the G)a$eH button.
Para subir el nue$o mPdulo de click en el botPn G&xaminarH> seleccione el archi$o ,
finalmente de click en el botPn G-uardarH.
= (ac-up
+he option G4ackupH of the %enu G),stem !nfoH in &lastix lets us choose the
configurations that we desire to backup &lastix.
+o make a 4ackup of the &lastix configurations> select from the a$ailable options>
and click on the GProcessH button.
> 0estore
+he option GRestoreH of the %enu G),stem !nfoH in &lastix lets us choose the
configurations to restore &lastix> apart from the aforementioned G4ackupH.
+o restore the &lastix configurations> select from the a$ailable options> input the path
of the restore file and click on the GProcessH button.
9 %hut"own
+his option allows for the shutdown and rebooting of the telephone s,stem. 'pon
choosing whiche$er of the two options> ,ou will be prompted to confirm the desired
option to execute.
)0 &hemes
+he option G+hemesH of the %enu G),stem !nfoH in &lastix lets us choose a theme
for the &lastix <eb !nterface.
+o change the theme> choose from the a$ailable options and click on the GChangeH
button.
)) .ort Details
+he option GPort 1etailsH from the G),stem !nformationH menu in &lastix allows us
to detect telephone hardware that is a$ailable on our machine. +hatEs to sa,> the
telephone cards that are installed.
+he list that ,ou will see after logging into this section will be all of the cards that
ha$e been installed and are functioning. 9lso> ,ou can see the ports that are still
a$ailable Bnot in use) for new telephone cards.
+o detect new telephonic hardware> click on the G1etect ?ardwareH button and it
will list all of the a$ailable cards including GRecentl, !nstalled New CardsH.
0eturn to In"ex
/) 2E38 .(!
) .(! ,onfiguration
+he option GP48 ConfigurationH of the %enu GP48H lets us achie$e the
configuration of &lastix.
!n the left part> we can obser$e that we ha$e different options for configuration.
&lastix uses the free software #reeP48 like a tool for administration of 9steriskI for
more information check out the following link(
http(www.freepbx.orgsupportdocumentationmodule:documentation
* $steris--,li
+he option G9sterisk:CliH of the %enu GP48H in &lastix lets us input 9sterisk
commands and execute them.
+o execute a command> input the same in Command and click on the G&xecuteH
button.
&xample(
M show channels
)hows whiche$er channel that is in use at the moment.
+ Flash 7perator .anel
+he G#lash ;perator PanelH of the %enu GP48H in &lastix is a #lash manager of
extensions in 9sterisk for monitoring channels and terminals that are produced in a
ser$er with 9sterisk.
: Voicemail
+he option G"oicemailsH of the %enu GP48H in &lastix lets us $iew a list with
details of the $oicemails for the extension of a connected user.
+he report will change depending on the $alues of the filter(
)tart 1ate )tart date for the selection of $oicemails.
&nd 1ate &nd date for the selection of $oicemails.
; 2onitoring
+he option G%onitoringH of the %enu GP48H in &lastix lets us $iew a list with
details of calls recorded automaticall, or manuall,> for the extension of a connected
user.
+he report will change depending on the $alues of the filter(
)tart 1ate +he start date for the calls to be selected.
&nd 1ate +he end date for the calls to be selected.
9lso> we can listen to the calls b, clicking on the option G/istenH for each call> or we
can download an audio file with the .wa$ extension of the selected call.
< File E"itor
+he option G#ile &ditorH of the %enu GP48H in &lastix lets us edit the files of the
configuration of &lastix.
+o edit a file> click on the file and the file will appear in edit mode(
Proceed to edit the file of configuration> and after it is complete> click on the
G)a$edH button to sa$e the new configuration. +o return without sa$ing the changes>
click on the G4ackH button.
0eturn to In"ex
c) 2E38 F$!
) Virtual Fax #ist
+he option G"irtual #ax /istH of the %enu G#98H in &lastix lets us $erif, the list of
all the $irtual faxes> including the status of each one.
9lso> clicking in the $irtual faxEs name displa,s itEs information(
!n the upper part> there are two buttons. +he first button G&ditH lets us edit the data
about the $irtual fax.
9nd the second button G1eleteH lets us delete the $irtual fax.
!f we proceed to edit> weOll ha$e the following(
;nce we modif, the $alues> click on the G9ppl, ChangesH button to sa$e the
changes or GCancelH to return without sa$ing the changes.
* ew Virtual Fax
+he option GNew "irtual #axH from the %enu G#98H in &lastix lets us create a new
$irtual fax. *ou should ha$e pre$iousl, created an !98 t,pe of fax extensionI for
more information about this> go to( Creating a new extension.
+o create a new $irtual fax> input the name> e:mail> extension and secret code for the
$irtual fax ::these are the reDuired fields. 4esides these> there are 2 other fields that
are the name of the Caller !1 and the number of the Caller !1. 9fter this information
is added> click on the G)a$eH button to sa$e the $irtual fax or GCancelH to lea$e
without sa$ing.
Note that the extension of the $irtual fax will be used to recei$e the fax.
?ere are more details about the data to input(
"irtual #ax
Name
Name to identif, the $irtual fax.
#ax
&xtension
B!98)(
&xtension used for fax. +his extension should ha$e been pre$iousl,
created as a t,pe !98 in the module G&xtensionsH of the %enu GP48
ConfigurationH.
1estination
&mail(
&mail to which the notifications will be sent b, the telephone s,stem
of the faxes recei$ed and of errors> in case there are an,.
)ecret
B!98)(
!t should be the same as the one inputted at the creation of the fax
extension.
Caller !1
Name(
+he name of the caller. +his field is not mandator,I if it is not filled in
who recei$es the fax at that extension> the name will not be shown.
Caller !1
Number(
+he number of the caller. )imilar to the GCaller !1 Name>H this field is
not reDuired. 9nd if it is not filled in who recei$es the fax at that
extension> the number will not be shown.
+ Fax 2aster
+he option G#ax %asterH of the %enu G#98H in &lastix lets us input the email
address of the administrator of the #ax> and this email will recei$e notifications of
the messages recei$ed> errors and other acti$ities of the #ax )er$er.
Proceed to input the email of the administrator of the fax and click on the G9ppl,
ChangesH button.
: Fax ,lients
+he option G#ax ClientsH of the %enu G#98H in &lastix lets us input the !Ps that
ha$e permission to send faxes through &lastix.
Proceed to input the !Ps> one !P per line and click on the G9ppl, ChangesH button.
!t is recommended that ,ou input the !P 123.7.7.1 and localhost in the configuration
because some processes might need to use them.
; Fax Visor
+he option G#ax "isorH of the %enu G#axH in &lastix lets us $iew a list with details
of the faxes recei$ed.
4esides this> we ha$e the option to download the fax in P1# format> b, clicking on
the desired file in the list of faxes recei$ed.
+he report will change depending on the $alues of the filter(
Compan, Name( Name of the compan, that is sending the fax.
Compan, #ax( Number of the #ax of the compan, that is sending the fax.
#ax 1ate( )ent date of fax.
0eturn to In"ex
") 2E38 E2$I#
) Domains
+he option G1omainsH of the %enu G&mailH in &lastix lets us $iew and configure the
domains in the email ser$er.
View an" Delete
Clicking on the names of the domains will bring us to a screen that shows the data of
the domain.
+o delete a domain> click on the G1eleteH button.
,reate Domain
+o add a domain> click on the GCreate 1omainH button. 9 form will be shown where
,ou will input the name of the new domain(
* $ccounts
+he option G9ccountsH of the %enu G&mailH in &lastix lets us $iew and configure
the email accounts for each of the domains specified in the ser$er.
View? E"it an" Delete
Clicking on the name of the account will bring us to a screen that shows the data for
the account.
+o delete an account> click on the G1eleteH button.
*ou can also modif, the account information b, clicking on the G&ditH button. +he
information that can be changed are( Quota and Password.
,reate $ccount
+o add a new account> select the domain under which it will be created and click on
the GCreate 9ccountH button. 9 form will appear in which ,ou will input the
information for the following fields(
&mail 9ddress +his is the text that comes before the J s,mbol
Quota +he maximum space that this email account can use for
the storage of emails on the ser$er. +he space is measured
in kilob,tes> so please be aware of this when the Duota
amounts are assigned for each user.
Password +he password of the user of the email account
Ret,pe password Confirmation of the password of the user
+ 0ela5
4, default> the email ser$er doesnOt recei$e emails for accounts that are not found in
the domains. +he purpose of this is to pre$ent the ser$er from being used for spam
applications or trash and to pre$ent the unnecessar, utili=ation of s,stem resources.
4ut there are some cases where it is necessar, to acti$ate this option for certain
networks> such as> the internal network of a compan,. +his wa,> the users can use the
email ser$er in &lastix to send emails to destinations that are outside of the domain
of the s,stem. !n the option GRela,H it is specified the networks in which &lastix
allows ,ou to connect and use the ser$er to send emails. +he networks should be
inputted as !P%9)C9R9. #or example( 162.125.1.72..
: 'e/mail
+he option G<ebmailH of the %enu G&mailH in &lastix lets us re$iew the email of the
domains configured.
+o enter> input ,our username and password> and click on the G/oginH button.
0eturn to In"ex
e) 2E38 0E.70&%
) ,D0 0eports
+he option GC1R ReportsH of the %enu GReportsH in &lastix lets us $iew a list with
the details of the calls.
+he report will change depending on the $alues of the filter(
)tart 1ate( +he start date of the calls to be selected.
&nd 1ate( +he end date of the calls to be selected.
#ield( 9dditional fields for filtering( )ource> 1estination> 1st. Channel.
)tatus( )tatus of call( 9nswered> 4us,> #ailed> No 9nswer.
* ,hannels 3sage
+he option GChannels 'sageH of the %enu GReportsH in &lastix lets us $iew
graphicall, the number of simultaneous calls for each channel.
+ (illing
0ates
+he option GRatesH of the %enu G4illingH in &lastix lets us $iew and configure
the rates that will be used for the billing of the calls.
View? E"it an" Delete
+he link "iew will take us to a screen where we will see the rate details.
+o delete a rate> click on the G1eleteH button.
*ou can also modif, the $alues of the rate b, clicking on the G&ditH button. +he
onl, $alues that can change are( Name> Rate and Rate ;ffset.
,reate 0ate
+o add a new rate> click on the GCreate New RateH button. 9 form will be shown
in which ,ou will input the following fields(
Prefix +he telephone prefix in which the rate will be applied.
Name Name of the rate.
Rate "alue of the rate.
Rate ;ffset "alue of the connection.
(illing 0eport
+he option G4illing ReportH of the %enu G4illingH in &lastix lets us $iew the
details of the call with respect to cost and applied rate.
+he report will change depending on the $alues of the filter(
)tart 1ate +he start date for the calls to be selected.
&nd 1ate +he end date for the calls to be selected.
#ield 9dditional fields for filtering( )ource> 1estination> 1st. Channel
Destination Distri/ution
+he option G1estination 1istributionH of the %enu G4illingH in &lastix lets us
$iew graphicall, the distribution of the outgoing calls grouped b, rate. +he graph
will change depending the $alues of the filter(
)tart 1ate +he start date for calls to be selected.
&nd 1ate +he end date for calls to be selected.
Criteria Criteria for distribution( 1istribution b, +ime> 1istribution b,
Number of Calls> 1istribution b, Cost.
1istribution b, +ime
1istribution b, Number of Calls
1istribution b, Cost
(illing %etup
<ithin this option there are two sections(
Default 0ate ,onfiguration
+he option G1efault Rate ConfigurationH of the %enu G4illingH in &lastix lets us
determine the cost per minute of the connection for the route b, omission.
&run- (ill ,onfiguration
+he option G+runk ConfigurationH of the %enu G4illingH in &lastix lets us
determine which of the trunks will be used for obtaining the calls for the billing
process.
+he list shows all of the registered trunksI ,ou should select the ones that will be
used for billing and click on the G4illing CapableH button.
0eturn to In"ex
f) 2E38 E!&0$%
) %ugar,02
+he option G)ugarCR%H of the %enu G&xtrasH in &lastix lets us use the information
s,stem application> which allows us to administer all that is related to the clients in a
compan,.
* ,alling ,ar"s
+he option GCalling CardsH of the %enu G&xtrasH in &lastix offers us the possibilit,
of making international calls for a price that is lower than normal> through a number
that the telephone compan, pro$ides for making calls. +hese companies can be the
t,pical telephone companies of each countr, or businesses speciali=ing in telephone
ser$ices.
+ Downloa"s
%oftphones
+he option G)oftphonesH lets us download 8ten /ite or !defisk> which are
software for the simulation of a con$entional phone on a computer.
+o download one of these )oftphones> click on the link corresponding to each
software.
Fax 3tilities
+he option G#ax 'tilitiesH lets us download R?,la#ax or <inprint ?,lafax>
software for sending and recei$ing faxes in a fast and eas, manner.
+o download an, of these 'tilities> click on the link corresponding to each
software.
0eturn to In"ex
+.+. $"vance" ,onfiguration
a) VI0&3$#I@$&I7
+his section describes how to install &lastix as a $irtual 8en machine.
)er$er Cent;) 0 with 8&N Bin theor,> it can be done with an, ser$er with 8en).
9ssume !P 162.125.21.20
<eb ser$er acti$ated Bfor this test> we will use as 1ocumentRoot this director,
$arwwwhtml)
&lastix image S 7.5:0 Bin our case( &lastix:7.5:0:72sep2773.iso)
Procedures(
Create the folder for the point of installation(
mkdir $arwwwhtml&lastix
Cop, the GksTxen.cfgH file to $arwwwhtml. +his file can be downloaded at the
'R/ pro$ided in the Resources section below.
9dd the &lastix image.
mount :o loop &lastix:7.5:0:72sep2773.iso $arwwwhtml&lastix
;pen G"irtual %achine %anagerH(
$irt:manager
!n the window G;pen connectionH choose( G8en /ocal ?ostH
)elect the GNewH button
!n the window GCreate a new $irtual s,stemH click the button GNextH
Choose a name for the $irtual machineI in our case G&lasti8enH
Choose the method of $irtuali=ationI in our case GPara$irtuali=ationH
/ater> in the G/ocating the installation mediumH screen> use G'R/ of the !nstallation
%ediumH and t,pe( http(162.125.21.20&lastix. !n G'R/ of CickstartH t,pe(
http(162.125.21.20ksTxen.cfg
#or the G9ssigning storage spaceH window> choose G)imple fileH and look for the
path of the image file of the $irtual machine. 9lso specif, the si=e.
Continue and create the file for the hard dri$e of the $irtual machine and start the
installation process. Proceed as usual.
Resources(
+he GksTxen.cfgH file can be downloaded here(
http(www.elastix.orgdownloadsksTxen.cfg
Referencias(
<e recommend the following reading(
http(www.centos.orgdocs0pdf"irtuali=ation.pdf
/) ,alls with Vi"eo
+his is an eas, task because &lastix 7.5 has the $ideo codecs alread, loaded. )o ,ou Uust
ha$e to set a couple of things in ,our )!P configuration to get ,our $ideo calls working.
'nder sip.conf BOgeneralO section) add the following lines(
videosupport=yes
maxcallbitrate=384
allow=h261
allow=h263
allow=h263p
allow=h264
Reload ,our &lastix configuration and thatOs it@ *es> thatOs it@
+o reload please run the following command from the C/!.
CLI> reload
!ere is a list with some so"tphones that support video and have been tested a#ainst
$lastix% &ur choice is $'i#a%
&este" sofphones
%oftware 30# .latform
&kiga B+ested b,
&dgar)
http(www.ekiga.org /inux
9dore "ideo B+ested
b, &dgar)
http(www.adoresoftphone.comsoftphonessoftph
one:$ideo.html
<indows
&,ebeam B+ested b,
-abriel20)
http(www.counterpath.comindex.phpKmenuLPro
ductsVsmenuLe,e4eam
<indows
4ria 2.7 B+ested b,
-abriel20)
http(www.counterpath.comindex.phpKmenuLPro
ductsVsmenuLbria
<indows
0eturn to In"ex