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Table of Contents
Contents Page No. 1. Research title 04 2. Introduction 04 3. Research aim and objectives 05 4. Statement of the research problem 05 5. Research questions and hypotheses 05 6. Rationale 06 7. Literature review 07 8. Methodology 10 9. Limitations and ethical issues 12 10. Conclusion 12 Key References 13
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1. Research Title:
Investigating destination attributes, tourist motivation and travel values of the Bengali community in London to Coxs Bazar, Bangladesh
2. Introduction:
Today tourism has been considered as a great phenomenon involving movement of millions of people all over the world as the largest and fastest growing single industry in the world. In tourism industry, more than 235 million people employment opportunities generating around 9.2% of global GDP (WTTC, 2010). The tourism is sharply increasing in spite of having global economic downturn, even during the first two months of 2010 worldwide the number of international tourist arrivals raised by 7% (WTO, 2010). The World Tourism 2020 Vision forecasted that the world tourist arrivals will reach to 1,561.1 million in 2020.
The fastest growing tourism regions are in the Third World countries and Bangladesh is one of them to be flourished and promoted significantly and effectively (Echtner and Prasad, 2002). Coxs Bazar, a place of tourists paradise with natural and man-made artistic attractions is ready to welcome the tourists around the globe. The increasing trend of tourism industry indicates some vital factors to the host community and tourists such as economic development, greater scopes for understanding, making stronger regional bonding, exchange of cultural beliefs and values, refreshment and entertainment, education, spiritual enlightenment, sustainable development and many more.
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3. Research aim and objectives: The aim of this research study is to explore three dimensions of tourist behavior regarding destination attributes, motivational factors and travel values of the Bengali community in selecting Coxs Bazar as a tourist destination. There are some specific research objectives to carry out the aim which are as follows: i. To study about the tourism resources and attractions currently offered to the tourists, ii. To analyze the push and pull factors related with the choice of a tourist destination, iii. To investigate various travel values regarding destination attributes of the participants in selecting a tourist destination.
4. Statement of the research problem: The tourist market share and revenues are comparatively lower than neighbour countries even though Bangladesh is endowed with enormous destination attractions due to the lack of promotional activities, the ignorance about the motivational factors and the overall apathy about the travel values of all the tourists visiting Coxs Bazar (Patwari, 1993; Hossain, 1999; Hossain and Hossain, 2002).
5. Research questions and hypotheses: On the basis of the research problem, there are few research questions along with relevant hypotheses formulated which are given below: Q-1: What are features of Coxs Bazar as a tourist destination? H-1: New, innovative and unique features of a destination always attract tourists. Q-1: Are the destination attractions accessible for the tourists in electronically and physically? H-2: Knowing information prior about a destination and easy transportation system are significantly valuable in selecting a tourist destination. Q-3: Is it offering both push and pull factors to meet the tourists need, want and demand? H-3: Sometimes, tourists want to get rid of boredom and monotony while others prefer to visit friends, families and relatives. Q-4: How are the travel values judged towards future tourism development and tourists satisfaction? H-4: The feedback from the tourists focuses on the pros and cons of a tourist destination as an integral part of future development initiatives. Page 6 of 16 Submitted by Md Faruk Miah
6. Rationale: There are different journals and books studied and explored regarding tourism, tourist attraction, promotional tools and destination development especially in terms of different factors associated with destination attractions, tourist/travel motivation and travel values. The brief description of some of those literatures have been mentioned and discussed beforehand in the section of previous research studies.
There are only a very few concerned literatures and research studies available about Coxs Bazar, Bangladesh especially in the field of tourist/travel motivation and travel values. However, Meng et al. (2008) studied the effects of gender differences on the perceptions of destination attributes, tourist motivation and travel values and leading to further research opportunity in another location. In addition, Kim et al. (2002) and Hong et al. (2009) analyzed the relationship between push and pull factors in tourist/travel motivation and revisiting a destination and indicates for future study opportunity on the interaction of tourist/travel motivation and travel values for tourist market expansion. Furthermore, there is also a further research opportunity to justify the relationship between push and pull factors of foreign tourists for greater understanding about tourist behavior in a broad context studied by Bashar et al. (2008). Thus, this research study can assist to understand the tourist behavior in three main dimensions including destination attributes, tourist/travel motivation and travel values of the Bengali community in London to Coxs Bazar, Bangladesh which could contribute to the body of knowledge.
The above discussion highlights the further research scopes in different aspects of tourism especially to attract more tourists to Coxs Bazar, Bangladesh for which this research study will be carried out to enhance the body of knowledge. In this study, the feedback will be evaluated from the tourists those who visited or visit Coxs Bazar about tourism amenities used in their stay as well as their feelings towards their overall satisfaction level. The promotional tools and feelings about the tourism resources will be assessed to find out more effective promotional methods and ways of further tourism resources development to meet the current and increasing tourism market demand. This is optimistic to achieve the desired objectives through this research study. Page 7 of 16 Submitted by Md Faruk Miah
7. Literature review:
Tourism is the sum of the phenomena and relationships arising from the interaction of tourists, business suppliers, host governments and host communities in the process of attracting and hosting these tourists and other visitors (Goeldner et al., 2000). Moreover, the term tourism means the activities of persons traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes (WTO). In this research study, the primary focus on understanding tourist/travel behavior based on destination attributes, factors of tourist/travel motivation and travel values of the Bengali community in London to Coxs Bazar, Bangladesh.
7.1 Previous Research Studies: Tourism is a multifaceted industry and opens doors for both the host and tourist on behalf of a destination country as a medium of exchange. Tourism is an important tool for local economic development as well as infrastructural growth. Promoting the local residents and tourism-related stakeholders are essential to achieve a tourism-led development in a tourist destination area (Matarrita, 2010). Tourism is comprised with various components like accommodation, dining establishments, recreational properties, tourism attractions, travel intermediaries, transportation and other supporting sectors in which the people can be involved in different ways. These tourism elements act as destination attributes and have a great influential role in economic development, practicing cultural beliefs and values, environmental protection, preservation of historical sites, natural and artificial tourism attractions after all, to all of the destination attributes (Blake et al., 2008; Tao et al., 2009).
In promoting destination attributes, the host government along with the involvement of international, national, regional and local organizations is required to be well coordinated to the potential tourists (Soshiroda, 2005). In this process, the tourism stakeholders are encouraged to take part in decision-making, sharing benefits, developing opportunities and utilizing the tourism resources for local and tourism industrys interests in a pro-active manner (Tosun, 2005). Education and training among local people can represent a good Page 8 of 16 Submitted by Md Faruk Miah
impression as part of destination attributes (Echtner, 1995; Sebele, 2010). Tourism attraction is a function of a site (destination attribute), a marker (an informative element) and a tourist (Richards, 2002). However, the tourists are positively inclined to discounted facilities, promotional offers and take risk to those destinations but good knowledge can moderate this intention (Wong et al., 2009).
Many researchers have investigated tourist/travel motivation from different views like sociology, psychology and anthropology (Maslow, 1970; Cohen, 1972; Crompton, 1979; Dann, 1977). In this research study, the tourist/travel motivation focuses on the analysis of two different aspects namely push factors and pull factors that have been are commonly accepted and practiced (Yuan et al., 1990; Uysal et al., 1993). In these terminologies, push factors describe the internal forces of people for which they are pushed to travel whereas pull factors state the external forces of destination attributes that appeal the potential tourists/travelers to travel there. Push factors include intangible or intrinsic aspirations of the individual tourist/traveler. On the other hand, pull factors consist of those elements which emerge the destination attractiveness as it is perceived by the tourists/travelers. These may contain tangible destination attributes, marketed image of the destination, tourists perception and benefit expectation (Baloglu et al., 1996).
Push and pull factors in tourist/travel motivation are also influenced in different settings like nationalities, tourist destinations and events to select a destination finally (Jang et al., 2006). These intrinsic and extrinsic factors develop the perceptions of an individual tourist/traveler even though the perceptions could be different depending on the time, actual destination attributes and how the tourist/traveler processes information (Gartner, 1993; Dann, 1996; Baloglu et al., 1997). These motivational factors act together in a dynamic and evolving context in destination selection process (Correira, 2000) and the tourist/travel motivation is seen as a multidimensional concept that focuses on tourist decision (McCabe, 2000).
Tourism is a paradigm of human beings and human nature and it is always a complex task to find out the reasons, needs and wants of the tourists for travelling to a particular destination (Yoon et al., 2005). The tourists expect their participation in destination attractions (instrumental performance) and the psychological interpretation of a destination product (expressive attributes) to fulfill their requirements and develop travel values (Noe et al., Page 9 of 16 Submitted by Md Faruk Miah
2003). In tourism industry, push and pull factors represent demand (tourist/travelers desires) and supply (tourist destination attributes). In some cases, higher cost of travel, government regulations, destination image and reputation, international political situations, personal safety issues, fear of terrorism, health epidemics play a vital in selecting a destination (Prideaux, 2005). The preconceived image of a destination (Bosque et al., 2008), variety seeking tendency, gender differences (Meng et al., 2008), partners influence, satisfactory level of previous experience, personal feelings and preferences are closely related with the perceptions of destination attributes, tourist/travel motivation and travel values (Hong et al., 2009).
There is a need of well coordination among push and pull factors as like as the tourists/travelers would be benefitted based on their motives from the destination attributes in an effective manner. These factors need to be properly judged and evaluated in attaining positive travel values among the tourists/travelers in different aspects of destination attributes (Kim et al., 2002). Travel values act as like as mirrors of tourism industry and bring a broad range of impacts including social, cultural, economic and environmental either positively or negatively for the host community (Salencon, 2004; Ahammed, 2010).
7.2 Implication of the Study: The main implication of this research study is to know travel motives affecting in choosing a destination. This will also facilitate scopes for the analysis of destination attributes, market segmentation and tourist market expansion based on the participants feedback. After all, this research study will focus on different aspects of travel values leading to future development initiatives and suggestions for further implications based on theoretical and empirical analysis.
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8. Methodology:
8.1 Research design: This research study focuses on the specific Bengali community in London towards travel motivation and values leading to greater understanding of tourist behavior in a broad context as like as an inductive research approach. The survey-based research design is expected to be used in required data collection. The participants are encouraged to take part in survey as the tourists are the integral part and parcel of understanding tourist behavior. For that reason, the survey-based research design is practiced rather than any other research design for better outcomes.
8.2 Data collection: The secondary sources include tourism related books, journals, magazines, online sources of information, newspapers and reports to collect the required data whereas primary sources of data include field survey. In questionnaire survey, a closed-ended question will be used as an integral part of quantitative research approach. The participants will be asked to fill up the questionnaires in person to get the actual and real feedback. The number of respondents is 160 and paper-and-pencil questionnaire administration mode will be performed to collect the required data from the respondents.
8.3 Sampling and sample size: In questionnaire survey, the research population is the Bengali community in London and preferred to take into account the sample size- 160 participants as part of probability random sampling so that any individual could participate for effective and better outcomes.
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8.4 Timetable:
The following chart represents the required tasks and timeframe to accomplish the research project within the timeline:
Weeks Tasks Expected Time Supervision Period Week-1 Start the research topic and idea generation Jan. 24-Jan. 30 Supervision under the supervisor Week-2 Discuss about the research guidance with the instructor Jan. 31- Feb. 6 - Week-3 Prepare the research project proposal Feb. 7-Feb. 13 Supervision under the supervisor Week-4 Submit the research project proposal Feb. 14-Feb. 20 - Week-5 Develop the literature review Feb. 21-Feb. 27 Supervision under the supervisor Week-6 Explore various sources of secondary data Feb. 28-Mar. 6 - Week-7 Explore various sources of secondary data Mar. 7-Mar. 13 - Week-8 Discuss with the supervisor for the required and consistent data Mar. 14-Mar. 20 Supervision under the supervisor Week-9 Justify the consistency among the literatures studied and explored Mar. 21-Mar. 27 - Week-10 Finalize the consistent and relevant literature review with the topic Mar. 28-Apr. 3 Supervision under the supervisor Week-11 Prepare a questionnaire for field survey to collect data Apr. 4-Apr. 10 Supervision with the supervisor Week-12 Perform field survey Apr. 11-Apr. 17 - Week-13 Perform field survey and analyze data for using in the project Apr. 18-Apr. 24 - Week-14 Use the practical data and conclude with probable suggestions Apr. 25-May 1 Supervision with the supervisor Week-15 Discuss with the supervisor and prepare for final submission May 2-May 8 Supervision with the supervisor Week 16 Final submission of the research project May 9-May 15 -
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9. Limitations and ethical issues: There are some limitations in this research study including various literatures and previous research studies have been discussed and used as references from related journals and books to represent the concepts regarding the research topic. Here, the probability random sampling and in-person questionnaire survey are practiced to generalize the understanding of tourist behavior as much as possible. In addition, this research study also concentrates on academic purpose of research, reference list of many researchers those contributed in conceptual development of research topic and not to any damage to the anonymity of participants. This is particularly focused on Bengali community and therefore, it may not fit with other ethnic backgrounds.
10. Conclusion:
At last, it can be stated that this research study would facilitate better understanding about the destination attributes, push and pull factors along with the travel values for promoting Coxs Bazar as an international tourist destination. This also focuses on discussing the tourists behavior towards different attributes of Coxs Bazar and the feedback of their travel experiences regarding the current and less developed factors but potential to fulfill the future market demand effectively and efficiently. However, this research study may also assist to the body of knowledge through the dealing with travel behavior analysis.
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Key references:
Ahammed, S. S. (2010) Impact of tourism in Coxs Bazar, Bangladesh North South University, Dhaka-Bangladesh
Baloglu, S. and Brinberg, D. (1997) Affective Images of Tourism Destination Journal of Travel Research, Vol. 35, No. 4, pp. 11-15.
Baloglu, S., & Uysal, M. (1996) Market segments of push and pull motivations: a canonical correlation approach International Journal of contemporary Hospitality Management, Vol. 3, No. 8, pp. 32-38
Bashar, A. and Som, A. (2010) An analysis of push and pull travel motivations of foreign tourists to Jordan Intemational Joumal of Business and Management Vol. 5, No. 12
Blake, A.; Arbache, J. S.; Sinclair, M. and Teles, V. (2008) Tourism and poverty relief Annals of Tourism Research, Vol. 35, No. 1, pp. 107-126, Great Britain
Bosque, I. R. and Martin, H. S. (2008) Tourist satisfaction: a cognitive-affective model Annals of Tourism Research, Volume 35, No. 2, pp. 551-5713, Great Britain
Cohen, E. (1972) Toward sociology of international tourism Social Research, Vol. 39, No.1, pp. 164-82
Correira, A. (2000) A procura turistica no Algarve Universidade do Algarve, Unpublished PhD thesis in Economics, Faro
Crompton, J. (1979) Motivations of pleasure vacations Annals of Tourism Research, Vol. 6, No. 4, pp. 408-424.
Dann, G. (1977) Anomie, ego-enhancement and tourism Annals of Tourism Research, Vol. 4, pp. 184-194.
Dann, G. (1996) Tourist Images of a Destination: An Altemative Analysis Recent Advances in Tourism Marketing Research, pp. 45-55, The Haworth Press: New York, USA
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Echtner. C. M. (1995) Entrepreneurial training in developing countries Annals of Tourism Research, Vol. 22, No. 1, pp. 119-134, Great Britain
Echtner, C. M. and Prasad, P. (2003) The Context of Third World Tourism Marketing, Annals of Tourism Research, Vol. 30, No. 3
Gartner, W. (1993) Image Formation Process Communication and Channel Systems in Tourism Marketing, pp. 191-215, Haworth Press: New York, USA
Goeldner, C.; Ritchie, B. and McIntosh, W. (2000) Tourism principles, practices and philosophies 8 th edition, John Wiley & Sons, Inc., Canada
Hong, S.; Lee, S.; Lee, S. and Jang, H. (2009) Selecting revisited destinations Annals of Tourism Research, Volume 36, No. 2, pp. 268-294, Great Britain
Hossain, Md. Afjal & Hossain, Md. Jakir (2002), Marketing Promotion Strategies of the Tourism Industry in Bangladesh: An Empirical Study of Some Selected Tour Operators, Social Science Review, Vol. 19, No. 2 Hossain, Md. Afjal (1999), Marketing of Tourism Industry in Bangladesh: An Empirical Study of Performance and Strategies, Unpublished Ph.D. Thesis, University of Pune, India,
Jang, S., and Wu, C-M. E. (2006) Seniors' travel motivation and the influential factors: an examination of Taiwanese seniors Tourism Management, Vol. 27, pp. 306-316
Kim, S. and Lee, C. (2002) Push and pull relationships Annals of Tourism Research, Vol. 29, No. 1, pp. 257260, 2002
Maslow, A. H. (1970). Motivation and personality. 2 nd eedition. Harper and Row
Matarrita, D. (2010) Beyond growth reaching tourism-led development Annals of Tourism Research, Vol. 37, No. 4, pp. 1141-1163, Great Britain
McCabe, A. (2000) Tourism motivation process Annals of Tourism Research, Vol. 27, No. 4, pp. 1049-1052.
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Meng. F. and Uysal. M. (2008) Effects of gender differences on perceptions of destination attributes, motivations and travel values: a study of nature-based resort destination Journal of Sustainable Tourism, Vol. 16, No. 4
Noe, F. P., Jurowski, C., Cumbow, M. W. and Uysal, M. (1996) The effects of instrumental and expressive factors on overall satisfaction in a park environment Journal of Environmental System, Vol. 24, No. 1, pp. 47-67.
Patwari, Col (Rtd) Bazlul Ghani (1993), Review and Proposals for the Development of Tourism Industry in Bangladesh, Dhaka Courier, Vol. 10, Issue 13
Prideaux, B. (2005) Factors affecting bilateral tourism flows Annals of Tourism Research, Vol. 32, No.3, pp. 780-801, Great Britain
Richards, G. (2002) Tourism attraction systems: exploring cultural behavior Annals of Tourism Research, Volume 29, Issue 4, pp. 1048-1064, Great Britain
Salencon, S. (2004) Tourism, a tool for poverty alleviation Bournemouth University, Bournemouth-United Kingdom
Sebele, L. S. (2010) Community-based tourism ventures, benefits and challenges: Khama Rhino Sanctuary Trust, Central District, Botswana Tourism Management Vol. 31, pp. 136- 146
Soshiroda, A. (2005) Inbound tourism policies in Japan from 1859 to 2003 Annals of Tourism Research, Vol. 32, No. 4, pp. 1100-1120, Great Britain
Tao, T. and Wall, G. (2009) Tourism as a sustainable livelihood strategy Tourism Management, Vol. 30, pp. 90-98 Tosun, C. (2005) Stages in the emergence of a participatory tourism development approach in the Developing World Geoforum Vol. 36, pp. 333-352
Uysal, M. and Jurowski, C. (1993) An empirical testing of the push and pull factors of tourist motivations Annals of Tourism Research, Vol. 21, No. 4, pp. 844-846
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Wong, J. and Yeh, C. (2009) Tourist hesitation in destination decision making Annals of Tourism Research, Volume 36, No. 1, pp. 6-23, Great Britain
Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: a structural model Tourism Management, Vol. 26, No. 1, pp. 45-56.
Yuan, S. and McDonald, C. (1990) Motivational determinants of international pleasure time Journal of Travel Research, Vol. 24 No. 1, pp. 42-44.