Professional Documents
Culture Documents
1 MARCH/APRIL 2014
White Paper: Flatirons Solutions, 2MoRO Solutions, Holocentric Case Study: National Airways Corporation
Vendor Job Card: 2MoRO Solutions PLUS How I see IT, News, Upcoming and Past Webinars, MRO Software Directory
04 NEWS
Theres always a lot going on with Aircraft MRO IT which has to deliver ever more in the age of the connected aircraft.
MRO IT managers can follow developments on www.aircraftit.com/MRO and here in the Aircraft IT MRO e-journal.
Editors comment
AircraftIT MRO
Publisher/Editor:
E-mail:
Telephone:
Website:
Copy Editor/Contributor:
E-mail:
Magazine Production:
E-mail:
Ed Haskey
ed.haskey@aircraftit.com
+44 1273 454 235
www.aircraftIT.com
John Hancock
john@aircraftit.com
Dean Cook
deancook@magazineproduction.com
Pierre Dagois reveals the principles and ethos which have made 2MoRO Solutions the success it is today
In this Job Card, Pierre Dagois, Chief Executive Officer of 2MoRO Solutions explains the philosophy and practice on
which 2MoRO has built its IT and business achievements
A preview of live MRO software demonstration webinars featuring AD Software on 20th February 2014 and Volartec
on 6th March 2014.
David Boyer, VP of Aerospace Operations, and Tim Larson, Global Product Manager at Flatirons Solutions
This final article looks at how organizations in the civil aviation ecosystem are adopting best practices to support
iSpec 2200 and S1000D information exchange standards to accommodate both existing and new-generation fleets.
View Video Recordings of our Past Live MRO Software Demonstration Webinars. See full information and view video
recordings of past Live MRO Software Demos, including: Lufthansa Technik AG, 2MoRO Solutions, AeroSoft Systems,
Aircraft Data Systems (ADS).
IN less than two months following the EUROCOPTER Malaysia deal (see above), at
the beginning of February 2014 a second AIRBUS HELICOPTER subsidiary selected
2MoRO and its software Aero One to manage their Maintenance activities.
EUROCOPTER KAZAKHSTAN ENGINEERING signed with Aero One to complete
their Information System and manage their Part 145 business.
Aero One will enhance SAP Business One and also 1C, Russian business
software. EUROCOPTER KAZAKHSTAN ENGINEERING will take advantage of an
integrated information system to manage all its activities (assembly and MRO)
with a solution available both in English and in Russian.
Our Aero One Customers are very satisfied with working with our local
partners in their own language. It is easier for all the team to implement the
solution and manage the legal and fiscal concerns in the future information
system. Our Aero One consultants are in charge of the MRO expertise and
they help our partners to perform the best implementation for our customers.
This collaboration between local consultants and our aviation software
experts is one of the key success factors for an efficient and optimized
implementation of the new information system of our customers. In the
small and medium sized companies, there are very few people dedicated to
information systems, they are mainly focused on their main business and they
cant spend too much time to implement new software said Mr. David Ferrier,
Business Development Director at 2MoRO.
EVOLVE
The successful
implementation of Quality
& Safety Management
System module by ACS
SUCCESSFUL implementation of the Quality &
Safety Management System module in Airline Control
Softwares program Version 1.1 was announced in
early November 2013. This module involves all quality
and safety aviation aspects required by EASA. It is an
opportunity for companies which havent regulated
their SMS aspects yet, to do so in a professional way
with Airline Control Software.
SAMCO Aircraft
Maintenance goes live
with Wings Software
from ADT
SAMCO Aircraft Maintenance successfully went live
at the end of December 2013 with Wings Software
for both MRO and CAMO operations from Applied
Database Technology (ADT).
GET MORE
FROM YOUR
MAINTENANCE
SYSTEM
GET RAAS
Next-generation
browser-based M&E
solutions for the evolving
maintenance organization.
For more information visit
aviationintertec.com
180mm Trim
www.boeing.com/boeingedge/informationservices
COMMSOFT was pleased to announce at the end of October 2013 that it had
signed a new three-year contract for 15 concurrent users with NextJet, one of
Swedens largest domestic airlines. To support its fleet of 10 SAAB 340 aircraft,
Next Jet plans to migrate to the latest AMP version of OASES sometime during
2014 and will be making full use of Commsofts implementation support, also
linking OASES with the PDC operations system interface.
Designed to combine ease of use with a technical sophistication that
allows for the full integration of all maintenance and engineering functions,
Commsofts OASES is structured in a modular format and NextJet has selected
five of the module options Core, Airworthiness, Planning, Materials and Line
Maintenance Control.
Nick Godwin, MD of Commsoft, commented: Were delighted that NextJet
has signed a new contract with us to continue, and enhance, its use of OASES.
This was more than a formality and the fact that we faced genuine competition
is further evidence of the real added value benefits that OASES can bring to all
types of MRO operation.
Sverre Rosmark , Director Continuing Airworthiness of NextJet noted: We
are looking forward to benefitting from the new AMP version of OASES and
to working closely with Commsoft. OASES offers the right commercial and
technical flexibility for NextJets demanding needs, supporting the tough
regional marketplace in Sweden.
2013 was a year in which international demand for Commsofts Open Aviation
Strategic Engineering System (OASES) continued to grow.
In March, the Ukrainian charter airline, WINDROSE Airlines, signed a five year
contract for the use of OASES to support its fleet of four Airbus A321 and four
Airbus A320 airliners. Then July saw Falko Regional Aircraft Limited, an asset
manager in the regional aircraft arena, opt for OASES to support its growing
portfolio of leased aircraft. Falko began using the system immediately, within
Commsofts hosted environment, to support its fleet of BAe146/Avro RJ aircraft.
In the same month, Airclaims, an existing Commsoft client, signed a six-month
contract with Hi Fly Malta to provide CAMO support using OASES for one of
the airlines A340-600s.
Two major deals with existing Commsoft clients were agreed in September.
In the first, Marshall Aerospace and Defence Group, who have strong UK MoD
links, signed a new 12 month, five concurrent user contract to support the
planned expansion of its CAMO services. In the second deal, Blue Air AMS, the
Romanian low-cost airline, signed a new five year contract for the ongoing use
of OASES to maintain its fleet of Boeing 737s. As part of the deal, Commsofts
own Bucharest-based implementation team were contracted to support
Blue Air AMS in the airlines planned migration to the latest AMP and AD/SB
software.
October saw Pentastar Aviation, providers of comprehensive management
services for a McDonnell Douglas MD-83 configured for a luxury business
shuttle service, become the launch customer for the hosted version of
Commsofts OASES. Pentastar, were also Commsofts second U.S.-based
customer. And, in the same month, Commsoft signed a new three year contract
with NextJet, one of Swedens largest domestic airlines, to support its fleet of
10 SAAB 340 aircraft. The contract also made provision for NextJet to link with
the PDC operations system interface.
Cardiff Aviation, founded in 2012 by senior aviation manager and
entrepreneur Mario Fulgoni and Bruce Dickinson, vocalist with rock band Iron
Maiden, selected OASES to support its CAMO and MRO operations and, in
November, signed a five year, deal with Commsoft. Cardiff Aviations clients
include a range of national carriers and independent airline companies.
December saw Commsoft add Nigerian airline, Arik Air, to its growing
customer list in a five year, deal. The airline will develop its internal CAMO
capabilities, using OASES to cover its fleet, including Airbus A330-200s, Boeing
737s, Bombardier CRJ-900s and Dash 8 Q400s. In the same month, Mesa, the
Portuguese aircraft line maintenance provider to support a fleet of Airbus
A310, A319, A320, A321, A330 and A340 aircraft, successfully implemented and
commenced live OASES operations.
Deals were also concluded with three aviation technical bureaux/CAMOs,
which are a prime target for Commsofts hosted OASES system. These included
UK-based technical consultants GGAC and RTTS, together with a new Croatian
CAMO, AvioCATS, which has a contract to support SAFI Airways in Afghanistan
using OASES and is in discussions with other prospective clients in the Gulf
Region.
Nick Godwin, MD of Commsoft, commented: Looking back over 2013, we
have good reason to be proud of our achievements. The OASES user base
continued to grow as we introduced new functionality and services, so our
existing clients continued to show their confidence in us by renewing and
extending their contracts. Were all set for an even more exciting 2014 and plan
to announce some new technical developments.
growing success...
The exible, professional MRO system
Lufthansa Technik
MRO-IT solution
manage/m
Keep control
Quality assured
Airline proven
Lufthansa Technik AG
info@manage-m.com
www.manage-m.com
RAMCO Systems chalked up five new wins in the third Quarter of its 2013-14 year. These, announced in mid-January
2014, include Denmark-based, DanCopter, Eagle Air in Iceland, Ellinair in Greece, Aerogulf Sola Engine Centre in Norway
(the CFM56 engine MRO specialists who are part of the Bahrain-based Aero Gulf Group), and Enspec Power, a leading
Electrical Engineering company in UK.
DanCopter based in Denmark marks the first win resulting out of Ramco-Airbus Helicopters (previously Eurocopter)
partnership which was signed during the Paris Airshow in 2013. The company which provides helicopter transportation
services to Oil & Gas companies in the North Sea, Norwegian Sea, Barents Sea, and as well as for Shell in Nigeria will be
implementing Ramcos end-to-end Maintenance and Engineering (M&E) offering with pre-loaded content for fast and
efficient cost capturing and tracking.
Commenting on the companys success in the region, Mr. Virender Aggarwal, CEO, Ramco Systems, said; We have
witnessed good traction for our cloud offerings in the European sub-continent especially from Low Cost Carriers (LCCs)
and Small and medium size airline operators. With no license fee, maintenance cost or additional infrastructure to
procure, the cloud model has seen a quick uptake from this segment, globally. Interestingly, the Cloud mode of delivery
gives them a viable alternate to traditional solutions. Also, the lean model of implementation further reduces the time
involved in implementation to a great extent as visible with the success of Astra Airlines, a LCC from Greece which went
live in eight-weeks.
With a full-suite offering to address the ERP, MRO (Maintenance, Repair and Overhaul) and M&E solutions, Ramco has been
addressing the needs of Airlines, Heli-operators, CAMOs (Continuing Airworthiness Management Organizations) and MROs.
manage/m
Technical Operations WebSuite
136,5x181+A_manage-m_RZ01.indd 1
19.01.12 10:53
ifrSKEYES
strengthens its
positions in the
military market
IFRSKEYES was delighted to announce in mid-November
2013 that the SIMMAD (Structure Intgre de maintien
en condition oprationnelle des matriels aronautiques
de la dfense) has notified the renewal and the extension
of the four-year full support contract with the French
Ministry of Defense. The French Air Force, Navy and Army
have been using AMASIS as the centerpiece of ATAMS
(Aircraft Technical and Airworthiness Management System)
to optimize the airworthiness of their aircraft. One part of
this 20-million-euro contract consists in the onsite support
for the AMASIS end users (service desk, consulting and
training). The other one concerns different AMASIS
evolutions and developments.
The contract responds to the French Ministry of Defenses
requirements and needs in following up different fleets
which are composed of 1324 different aircraft, from jet
fighter to helicopter. ifrSKEYES continues to develop its
business in the military market and has recently opened a
new office in Bordeaux, France.
Records Management
Software for Airlines,
Lessors and MROs
Innovative Software and Services for Aviation
Netherlands | UK | Ireland | Americas
www.aerdata.com info@aerdata.com
STREAMTM gives you the power and flexibility to make all your
records available online to the right users at the right time
Find out why we are number #1 to some of the worlds largest Airlines
and Leasing companies at www.aerdata.com/stream
06/09/2013 11:17
headquarters in Ottawa.
The executive summit allows us to gather insight into
the operations and business priorities of our customers,
which feeds directly into our ongoing product strategy. To
be able to host a group so representative of the aviation
industry and to feed that direction into our development
process is an invaluable asset that has ensured Maintenix
represents a truly targeted product focused on managing
the business of aviation maintenance. said Dave
Curley, Senior Vice President, Sales and Marketing, Mxi
Technologies.
TRAX was
proud to
open the
new year 2014 announcing Spirit
Airlines as the newest addition to
the family. Spirit has chosen to sign
with Trax and move forward with
the MRO Software Solution. Trax
Maintenance software will help Spirit
Airlines manage their diverse fleet
with its MRO software to ensure
their maintenance-related and
engineering-related work and records
are in impeccable shape. This will
enable them to be as efficient and
organized as possible.
Jose Almeida, President and CEO of
TRAX USA Corp., stated; We are very
excited to welcome Spirit Airlines
to the Trax family. In addition to
providing Spirit with the best MRO
solution and world-class customer
support, we are hopeful to cultivate
a strong and professional relationship
with Spirit for many years to come.
Spirit Airlines will be implementing
the XI version of Trax Maintenance.
This version includes over 20
modules catering for virtually every
aspect of airline maintenance. TRAX
Maintenance will assist Spirit Airlines
in countless ways: from Material
Management and Finance to Technical
Records and Reliability. Spirit Airlines
will have aircraft, inventory, and
maintenance activity information
integrated into a single system.
successful implementation as we
provide them with the best MRO
ERP solution. We are confident that
the signing of this contract will
be beneficial for both companies
advancement and success.
Aigle Azur will be implementing
TRAX version 11, the latest version
of TRAX Maintenance. This version
includes over 20 modules to cater
to virtually every aspect of aircraft
maintenance. TRAX Maintenance
will be able to assist Aigle Azur
in countless ways, from Material
Management and Finance to Technical
Records and Reliability. Aigle Azur
will now have aircraft, inventory, and
maintenance activity information
integrated into one single system.
AMOS has expanded its presence in Russia with Swiss-AS more than pleased
to welcome Aeroflot, Russias leading airline, to the AMOS community in early
December 2013. AMOS won the official tender process which was hosted by
the Russian Government early in 2013. Since 2010, Aeroflot Group member
Rossiya Airlines has been using AMOS to maintain their fleet. On a corporate
level the Aeroflot Group is considering to roll out AMOS not only to the de
facto national flag carrier Aeroflot, but likewise to some of its subsidiaries.
It is great to see that we have made inroads into the Russian market in recent
years and have gained such big market share and popularity in Russia. It is an
honor for us to deploy AMOS at Aeroflot and support their technical division
with the latest industry trends and know-how, said Ronald Schaeuffele, CEO of
Swiss-AS.
Aeroflot is now eager to introduce AMOS with the vision to support the
Aeroflot technical department in implementing the latest innovations in the
MRO business while assuring full compliance with international standards. The
ultimate goal of the scheduled 18-month project is to benefit from the full
breadth and depth of AMOS once the implementation process is successfully
completed. Aeroflot will use the MRO software for all aircraft types in order
to assure a smooth implementation process and achieve an early return on
investment.
Swiss-AS, was also able to confirm in early December 2013 the latest addition
to its loyal customer base: UTair Aviation Group. We are impressed by the
highly efficient evaluation process of UTair, which took only a few months
though it included a tender process, an onsite presentation and an exchange
of information between members of the AMOS community, said Ronald
Schaeuffele, CEO of Swiss-AS.
For UTair it was of paramount importance to find a proven, best-of-breed
to modernize and harmonize their MRO software environment. Initially, UTair
will implement AMOS for approximately a quarter of its fixed-wing fleet while
more aircraft are to follow soon after the go-live. With the first class MRO
software from Swiss-AS we intend to significantly improve UTairs capabilities
in fleet management and MRO efficiency. This is especially important in view
of deliveries of more than 80 new fixed wing aircraft expected in 2014-2018,
stated Oleg Loutsenko, UTair Technical Director.
A new multi-entity feature allows corporate organizations to process
transactions between different corporate entities within a single AMOS
environment. This feature convinced UTair to also offer AMOS implementation
to other members of the UTair Group, including UTair-Cargo, UTair Express,
UTair Ukraine, Vostok Airlines and Tulpar Air among others. Swiss-AS and AMOS
are in great demand in Russia and are delighted to gain even further ground in
this market with the UTair signature.
Swiss-AS was pleased to congratulate Transaero on the successful midDecember 2013 go-live with AMOS. The Russian carrier is now using AMOS
10.20 live in production.
ALSO in mid-December
2013, Swiss-AS and Royal Air
Maroc (RAM) announced their
agreements to implement
AMOS at the Moroccan flag
carrier. By launching an
RFP process, followed by
onsite software presentations in Casablanca, RAM was looking for an MRO
software package capable of supporting the companys restructuring strategy.
Increasing personnel productivity and process optimization in the E&M sector
are the main objectives. The implementation of state-of-the-art MRO software
will ultimately result in reduced aircraft operating costs. Being a full-fledged
and highly integrated software that is suitable to fulfil the activities of technical
departments, AMOS was RAMs preferred choice M&E software system.
The go-live should take place approximately ten to twelve months after
commencement. During that time 100 back-office users and more than 200
technical staff will be familiarized with AMOS and trained to use the MRO
software in the context of the then newly-introduced maintenance processes. A
considerable number of Swiss-AS employees are fluent in French and this will be
a considerable advantage during the project as well as in the post-go-live phase.
It is a pleasure to welcome RAM, our first customer from North Africa, into
the AMOS community. With the delivery of the B787 fleet, RAM will benefit
from AMOS advanced functions, which address the specific needs of new
generation aircraft. said Ronald Schaeuffele, CEO of Swiss-AS.
2013 was a very successful year for Swiss-AS in terms of new business,
company growth and substantial product innovations. 12 new customers
signed for AMOS in the 12 months. Among them AviancaTaca Holding,
Scandinavian Airlines, CommutAir, Aeroflot, Vanilla Air, LOTAMS, Lufthansa
Cityline, Royal Air Maroc and UTAir. Also, since April 2013, the newly opened
AMOS office in Singapore has already gained its first customers, while the
well-established US office continued to win high-profile deals in the Americas
region.
Due to the continuing success of AMOS, the Swiss-AS team has been growing
and will further grow in all project and development related departments to
cater for the needs of customers. By the end of 2013, Swiss-AS had almost 120
employees.
A big milestone in 2013 was the release of AMOS 10. Apart from surface
changes like adding widget functions and introducing a cleaner structure
for the menu and status bar, major new developments have been launched
with AMOS 10. With the introduction of Multi Entity functions in AMOS and
the new Maintenance Program Swiss-AS responded to the requirements of
complex maintenance organizations. In addition, the competitiveness of AMOS
was strengthened by extending rotable control dimensions and improving
Resource Management functions and presented new features to cover the
needs of new-generation aircraft operators.
Another highlight of the past year was Swiss-AS being awarded Best IT
Software Provider 2013 by Aircraft Technology Engineering and Maintenance
(ATE&M).
The year 2014 will be characterized by two important anniversaries: AMOS,
which was launched as an MRO software development project by Crossair in
1989, turns 25. The company Swiss-AS, established in 2004 when the AMOS
business activities were transferred from the IT department of SWISS to the
newly founded subsidiary of SWISS called Swiss AviationSoftware, celebrates its
10th birthday.
At the end of 2013, a research program was completed that investigated new
system technologies and developed a prototype for the usage of AMOS on
mobile devices. The main focus lies now on developing mobile, browser-based
applications for a selected number of AMOS modules with the purpose of
covering in a first phase, the complete line maintenance process.
An all-new AMOS brochure will be released in early 2014 while the homepage
SWISS-AS.COM will be equipped with additional information on AMOS and
Swiss-AS.
AMOS
A Story of Success
Swiss-AS was highly committed to this implementation project and did its
utmost to make this project a success, says Finnair.
Read more about the world-class M&E software system at
SWISS-AS.COM
WITH the release of Alkym Version 5.4 Volartec had the pleasure to announce
in early November 2013 a complete new Safety Management System (SMS)
Module to enhance the already fully integrated maintenance management
solution on offer. Complementing the Quality Assurance Module along with
the integrated digital document module M-Files the SMS module was the next
natural evolution for Alkym.
Just a few highlights of the SMS module included in Alkym relate to the ability to:
Define responsibility levels and permissions associated for all the resources
that intervene in the management of SMS;
Enable the publication and revision of policies, procedures and all the
documents associated to the management of operational security;
Record events associated with safety, such as incidents (events that impact
safety directly) or as occurrences (events that may result in an incident);
Allow the user to categorize the event and apply a criticality rate in relation
of the risk associated;
Monitor all the investigations of events and highlight the items expired. The
Safety Manager or Executive may perform recommendations and monitor
the implementation;
Using the SMS module, provide statistical reports and graphical analysis of
trends. These reports may be performed in accordance to the incident type,
aircraft type or location.
John Barry, SVP Business Development with Volartec greeted the new release
stating, Every three months we do a major release of Alkym. We look to the
market to see where we can add value to our market leading product. With
the addition of the SMS Module it allows our existing and potential customers
leverage more value from our integrated solution. The idea of having one
system to manage as many aspects of the business as possible was the
message we were getting. Now the customer can get SMS along with all the
existing features but still we have a price tag that makes it us the most cost
effective solution available.
As with all modules in Alkym SMS can be taken as an integrated solution
or a standalone module. A bundle offering QA / SMS & M-Files (& HR) is
available.
PAWA Dominican became the 50th Alkym customer when they completed the
implementation project in four weeks in October 2013. Volartec also added a
new customer in mid-December 2013 in S Group International Airways from
Kyrgyzstan who have a hosted version of Alkym to currently manage the A320
aircraft.
In a further development, a full time on-site Volartec representative has been
placed in Conviasa, Venezuela for 12 months. With the continued growth plans
for the flag carrier with new aircraft (13 new E190 on order) they requested
Volartec assist them to ensure a smooth fleet expansion process. Also, Cayman
Airways are currently implementing Alkym with a Go Live date expected
in February 2014 and new start up VECA Airlines based in El Salvador has
implemented Alkym since December 13 with all new aircraft entering the fleet
being added as they arrive.
Whos in the
news: Vendors
2MoRO
AERDATA
AVIATION INTERTEC
SERVICES (AIS)
AVIIT
EMPOWERMX
FLATIRONS SOLUTIONS
IFRSKEYES
e adrian.ryan@ydocs.aero
t +44 (0)121 351 6563
www.ydocs.aero
LUFTHANSA TECHNIK
MXI TECHNOLOGIES
RAMCO SYSTEMS
TRAX
VOLARTEC
Whos in the
news: Airlines,
Operators,
OEMs and MROs
AEROFLOT
AIR DO AIRLINES
ARIK AIR
DANCOPTER
EAGLE AIR
ELLINAIR
ENSPEC POWER
EUROCOPTER KAZAKHSTAN
ENGINEERING
EUROCOPTER MALAYSIA
FL TECHNICS
AIGLE AZUR
AVIATION ISLAND
AVIOCATS
FLYDUBAI
LAN AIRLINES
OMAN AIR
LUFTHANSA CITYLINE
MESA
NAV CANADA
NEXTJET
SIMMAD
SPIRIT AIRLINES
TRANSAERO
UTAIR AVIATION
VIRGIN GALACTIC
www.rusada.com
+41 21 533 03 34
information@rusada.com
@rusadasoftware
MRO AMERICAS
APRIL 8th - 10th, 2014
Phoenix Convention Center
Booth number 109
Stepping up with
MRO software
NAC achieved a lot more than a simple system upgrade when it opted for modern
MRO software explains Rob Vogel, Senior Manager, National Airways Corporation
03/02/14
17:42
this re-engineering of processes and tools didnt exclude the companys in-house
development capabilities from generating home-grown applications in the future for
specific needs; instead, the re-engineering was designed to be fully customized
CUSTOMIZATIONS
In accordance with NACs requirement, this reengineering of processes and tools didnt exclude the
companys in-house development capabilities from
generating home-grown applications in the future for
specific needs; instead, the re-engineering was designed
to be fully customized, covering the industry standard
for an MRO module, using real-time transactions,
table definitions, transaction processing and business
processes/rules. In addition, various modules were
designed, and coded internally in and around AMASIS
to support NACs business demands: Spares Quotations,
Customer Order Entry module with spares sales,
Sundry Invoicing module, Stock-take module, MRO
module and Flight Operations module.
NACs IS department developed customized solutions
built using ProFound UI for Windows look-and-feel
with navigation, running on underlying RPG ILE code
with embedded JAVA scripting. All modules are read
and write from standard AMASIS files in a real-time
environment. n
ROB VOGEL
www.ifrskeyes.com
OPERATIONS
A N A LY T I C S
All clear.
IFRSKEYES
INTERACTIVE
INTERACTIVE
AIRCRAFT IT: Your name, your job title and the name of the business?
PIERRE DAGOIS: Pierre Dagois, Chief Executive Officer, 2MoRO
Solutions Sarl.
AIRCRAFT IT: How did 2MoRO get started?
PD: 2MoRO is a French independent company dedicated to Aviation
MRO software and founded in 2004 with the meeting of two
teams: one of MRO experts and the other of IT specialists. Thats
the meaning of our company name 2 Teams specialized in the
MRO market (2MoRO). This combination has given us credibility in
both maintenance and operations departments as well as in the IT
departments of prestigious companies like Safran Group and Air France
Industries. Since then, 2MoRO has developed Aviation MRO software to
complete the world proven SAP ERP with user-oriented and innovative
off-the-shelf functionalities. Since founding, we have been involved
in major European R&D projects as a technology provider and we
invest a lot on innovation. Our main drivers are to both enhance our
software with innovation (simulation algorithms, mobility, RFID, cloud
computing, integration with embedded data, geolocation, Green IT, data
mining) and, of course, to anticipate market needs as we develop
these new functionalities in partnership with end-users.
AIRCRAFT IT: What is the attraction of aircraft related IT?
PD: Aircraft operators, maintenance facilities and aeronautics
manufacturers share the same concerns with respect to IT: their aircraft/
equipment collect and transmit ever more data but they do not exactly
know how to take benefit from them and improve the profitability of
their businesses. Mastering the exchange of data and giving value to
data are a central concern of aviation companies. 2MoRO has always
worked on the design of software for business optimization through
he secure sharing of computer data within the same company or
with other systems. From the beginning of our business, our aim in
2MoRO has been to design software that would have to integrate with
other systems and communicate with them in the most standard and
integrated way.
Upcoming Live Software Demonstration Webinars at www.aircraftit.com/MRO/Webinars.aspx this February and March
This February and March will bring further great opportunities for readers to attend programs covering two of the leading MRO software solutions on the Market today. If you need to know
more about getting the best from BI (Business Intelligence) or how an end-to-end engineering solution can add value to your MRO business, youll save a great deal of time and gain a lot of
what youll need to know to inform a good decision by simply attending these two informative webinars.
Sign up to free live online software demonstrations for a perfect introduction to the worlds leading MRO Software vendors and to learn how they can assist and add value to your operations.
AGENDA
n DESCRIPTION
Register to attend this Webinar and join AD Software for
an excellent chance to discover how the latest Business
Intelligence (BI) software tools can provide huge added
value to any Maintenance Management Information
System and take it to the next level.
The Webinar will take you on a tour of the new Business
Intelligence tool from AD Software and you will see how
to extend the value and performance of key MRO / M&E
data. BI technology has evolved greatly, from internally
developed graphical user interfaces to packaged
applications that provide users with easy access to data
for analysis.
You will see a live demonstration of a BI dashboard
and learn how to gain more insight, across more data,
and drive better outcomes in every aspect of your
maintenance activity; from predictive maintenance, Cloud
INTERACTIVE
n DESCRIPTION
INTERACTIVE
Interested in IT systems
for Flight Operations?
Click here to read AircraftIT Operations eJournal.
CASE STUDY
A well-managed improvement
PLUS
WHERE
NEXT FOR
TABLETS
Now that
theyre here, what
more can they do?
CLEVER AIRCRAFT
from them
Getting value
WHITE PAPERS
Application Modernization
Marc Borkowsky, Business Analyst and Benjamin Walther,
joint CEO, aviationexperts
AND
THE SOLUTION
such as TechSight/X Editor based on Serna XML Editor from Flatirons Solutions (formerly
InfoTrust Group). It offers a word processor-like interface, instant XML validation, and
other user-friendly features that make the adoption of XML easier while providing advanced
capabilities experienced XML authors expect. Its integration with the TechSight/X CMS
(content management system) also facilitates content authoring and editing to increase
authors productivity and speed up the delivery of up-to-date information to end users.
RESULTS
supporting multiple specifications in a single system among airlines. Delta gains that benefit
through the merger of the two airlines. Outside of this, airlines have been slow in preparing for
this change in the industry. Since new-generation aircraft are just now entering service, this is
somewhat to be expected. However, because airline operators have removed themselves from
discussions in the S1000D User Group, the ATA e-Business Programs Civil Aviation Working
Group, and other civil aviation conversations, they are not poised to scale their existing
technical information management systems to meet requirements of new-generation aircraft
programs.
Instead, the majority of airline operators are taking whats coming to them from the primary
OEMs by default. Rather than making business decisions from an informed perspective, they
are now starting to live through the changes that are on their doorstep without knowing
what these changes mean. Absence from the conversations about information standards
and technology means airline operators are dependent on others to guide them through
this process. This can be a challenge for both the airline and the solution provider. Here the
solution provider needs to be able to share S1000D knowledge and provide training and
coaching as well as a product that aids the airline in producing, managing, and delivering
content in the multi-spec environment.
Rather than highlight early adopters among operators, then, here we recommend to airline
operators that they take proactive steps to learn about what new S1000D specifications mean
for their maintenance and engineering teams as well as their technicians. Get involved with
the ATA e-Business Program, attend the S1000D User Forum, discover training options
available today. Read the previous articles in this series about who is impacted by new
information standards and why; as well as options for charting an optimal course to meet
new requirements. Explore options available to you from vendors offering solutions, request
demonstrations, watch webinars.
Now is the time to start establishing plans. If you began making plans for a single authoring
tool and IETP (interactive electronic technical publication) in the past (as airline operators
started to do several years ago), dust them off and fill in the gaps. Start from this foundation
and build a plan that uses best practices so that you can fully understand the decisions you
need to make as you take delivery of new-generation aircraft. Transitioning from a legacy
system to one that will meet your needs for years to come should start now. Rather than
backing into decisions because you lack information, face the future and walk into it with
the right information so you can make the best decisions to support your business and your
customers.
Get Involved
Join the conversation on technical information standards for newgeneration aircraft programs.
ATA e-Business Program Membership Information
www.ataebiz.org/meminfo/
ATA e-Business Program, Civil Aviation Working Group (CAWG)
www.ataebiz.org/apps/group_public/
ATA e-Business Forum and S1000D User Forum 2014
www.ataebiz.org/forum/
FOOTNOTES
http://active.boeing.com/commercial/orders/index.cfm
www.a350xwb.com/x-tra/od
3
www.bombardier.com/en/media-centre/commercial-aircraft-status-reports.html
1
2
FLATIRONS SOLUTIONS
TIM LARSON
DAVE BOYER
VP OF AEROSPACE OPERATIONS,
FLATIRONS SOLUTIONS
Dave Boyer is vice president of
Aerospace Operations for Flatirons
Solutions TechSight/X suite of
products. He has more than 20
years of experience as an aircraft technician and
maintenance supervisor with the U.S. Air Force and
several commercial airlines, applying this experience
to help airlines, OEMs, and MROs increase productivity,
reduce costs, and achieve profitability.
INTERACTIVE
INTERACTIVE
WinAir
AVIATION MANAGEMENT
SOFTWARE
Why WinAir?
PROCESS DRIVEN
MAXIMIZES EFFICIENCY
Data warehousing enables us to collect data when its generated and use
it when we need to: its a great benefit in a world where knowledge is King
and you can read about it in our next issue. Youll also be able to read
about the special challenges of MRO for a helicopter operator and how the
alignment of CMS (content management systems) with MRO can deliver
benefits. Finally, well be covering new generation aircraft face them, dont
fear them because they generate value which far outweighs any challenges.
Collect data when and where its generated, use it when and where you need it.
Selecting an MRO solution that works for this sector of the aviation business.
EASY TO USE
PROVEN IN THE REAL WORLD
SEAMLESS MIGRATION
www.avbasesystems.com
How I see IT
11/01/12
16:12:56
Prediction of maintenance tasks helps to reduce diagnostic work as well as delays and
costs caused by unscheduled maintenance events. Being able to forecast potential
defaults, malfunctions, failures and errors is of considerable help
CM
MJ
CJ
CMJ
The pre-process module of our framework aligns and merges both kinds of
available data according to time and to the aircrafts operations (number of
flight hours, take-offs and landings, etc.). The connection with heterogeneous
data is performed chronologically and describes events that occurred during
the equipment/aircraft life cycle. Figure 1 shows an example of merging inservice and referential data. The chronology aligns aircraft/equipment status,
mission conditions, expert reports and maintenance tasks. Scheduled tasks are
represented twice: when they were planned (represented by green triangles)
and when they were actually performed (represented by red triangles).
In order to identify critical behaviors, users of the framework have to
determine critical points (failure, default, malfunction, maintenance task).
Critical points are reference flags that users can apply to analyze trends and
associated usage behaviors. For each corresponding critical point, aligned
data is associated to a usage sequence. A usage sequence is a succession of
life cycle events ending at a specific critical point. Sequences ending with the
same critical event are grouped in order to identify typical usage/ condition
behaviors contributing to the corresponding critical point.
According to the representation described above (referential and in-service
data), the framework builds a pattern of typical wear behavior for aircraft /
aircraft parts/ equipment. In practice, for aircraft maintenance, repair and
overhaul (MRO) purposes, each maintenance action is defined for a specific
default/ malfunction/ fault/ failure caused on a particular equipment identifier
(PN). According to this principal, we can infer that possible correlation
between the type of use of the equipment and failure/ wear models can
be considered as a correlation between type of usage for equipment and
maintenance task associated to the failure/wear. Analyzing and comparing
critical behaviors leading to several critical points allows us to identify some
The data-mining task used to identify critical behaviors and how the
resulting patterns are used to predict aircraft maintenance events and
analyze equipment performance trends.
Current thinking informs us that there are plenty of forecasting tools
on the market. However, the optimization of scheduled and unscheduled
maintenance tasks dates taking into account several constraints set by the
aircraft operators and/or the maintenance centres (as qualified resources
availability based on the aircraft configuration) is done manually.
We propose a data mining tool that compares the maintenance schedule set
by manufacturers with available and actual historical in-service data (such as
flight hours) in order to forecast future dates for aircraft maintenance. This
forecast represents the current aircraft maintenance plan. On this proposed
framework, next steps forecasting identification is configured in the context
of the aircraft/equipment life cycle. They are keyed out from the sequences of
databases described above.
Remember that sequences depict combined aircraft lifecycle data associated
to a maintenance task application or to a specific critical point. We apply a
descriptive and predictive maintenance task that creates a case-based model
to identify typical critical behaviors. This model relies upon data to identify
the most frequent (and then typical) sequence of usage and environment
conditions leading to the specific critical point.
Extracting frequent behaviors is interesting and very useful when building
wear models for each critical point sequence. If a group of behaviors occurs
several times on several aircraft (of the same kind) before the execution of
maintenance task(s), a logical correlation between corresponding equipment
wear and those behaviors can be established. Those models are built by
extracting frequent historic patterns from in-service data. Pattern extraction is
used in several domains to identify several kinds of machine behaviors as in
Rabatel 09 for trains and in Hirate 06 for astronomic robots.
Our data-mining application extracts straightforward sequences from a set
of built data. It provides a set of temporal interval sequential patterns from
a set of discrete temporal sequences. The extraction process takes several
parameters (temporal, frequency, accuracy, interested data dimension) for
adapting the provided patterns to users specifications. It also applies a growth
pattern approach by performing a vertical extraction based on database
projection. Recursively the algorithm first extracts frequent patterns and then
projects sequences data base.
The extraction implements specific parameter (time) constraints and applies
a sliding window in order to consider different data merging combinations.
For instance, for aircraft operational data
let Vi refer to the flight iMj refer to a maintenance task (a critical point)
j andS=<S1;S2> be a set of historic sequences where
S1=< (0;V1)(2;V2)(3;V3)(5;M1) > and
S2=< (0;V1)(2;V3)(3;V2)(6;M1) >.
Let a frequency constraint be equal to 2.
Our method returns the sequence:
< ([0;0]V1)([2;3]V2 V3)([5;6]M1) >.
These sequence intervals express an uncertainty for the exact moment when
data occur. The extracted sequences mean that: If flight V1 occurs, followed
by both flights V2 and V3 in any order but in a time interval [2;3] after V1
then, maintenance task M1 is performed in a time lying in the interval [5;6]
after V1.
2MoRO
The extraction model enables the selection of the kind of time parameter,
which can either be real time or equipment life cycle counter with different
stamp granularity level (e.g. for time stamp different time granularity can
be considered minutes for sensor reading values and hours for flights
information). So the estimated maintenance management is more accurate
than the theoretical maintenance manual. These estimations will enhance
aircraft availability by accruing a good knowledge of future downtime and
then reducing maintenance and exploitation costs.
Wear and technical events models are also a way to correlate in-service
data and environmental conditions with the criticality of execution
for maintenance tasks. This correlation provides relevant equipment
behavior profiles for specific environmental conditions. Hence based on
forecast aircraft orders, equipment profiles can be exploited by aircraft
manufacturers during pre-design analysis to adapt maintenance plans
with the type of flight missions and environmental conditions foreseen by
airlines and aircraft operators.
CONCLUSION
[Rabatel 09] Rabatel, J., S. Bringay, and P. Poncelet (2009). So_mad : Sensor
mining for anomaly detection in railway data, in Proceedings of the 9th
Industrial Conference on Advances in Data Mining. Applications and Theoretical
Aspects, Berlin, Heidelberg, pp. 191205. Springer Verlag.
[Hirate 06] Hirate, Y. And Yamana H. (2006). Generalized sequential pattern
mining with item intervals Journal of Computers 1.
FOOTNOTE
http://www.simid-project.eu
INTERACTIVE
our method is to provide usage based models that can have a dual purpose: first a contextualized and precise management of
aircraft maintenance tasks, second a fleshed out model of wear and technical events (fault/malfunction/ failure/ error) of aircraft
equipment.
INTERACTIVE
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36 | AIRLINE & AEROSPACE MRO AND OPERATOINS IT CONFERENCE | AIRCRAFT IT MRO | MARCH/APRIL 2014
An excellent event. It was fantastic to meet with people who are at different points in
a M&E selection, implementation and online process. So much knowledge in one spot.
Transport Canada
MARCH/APRIL 2014 | AIRCRAFT IT MRO | AIRLINE & AEROSPACE MRO AND OPERATOINS IT CONFERENCE | 37
www.aerosoftsys.com
Offering DigiPLAN, DigiREPORTS and AeroBUY
common Logistics, Analytics and B2B tools
for DigiMAINT and WebPMI MRO systems.
Our DigiDOC CMS is agnostic
of MRO with proven integration
with any competitors system,
in addition to our own.
iSPEC2200, S1000D, DITA, SPEC2000, SPEC2300
Stronger when
tackled together
Moving to a
Modern MRO
System?
HOLOCENTRIC
Are you
considering
or already
underway
on a Major
Transformation
Program?
Compliance not
what it should be?
GEOFF ZUBER
INTERACTIVE
INTERACTIVE
w: www.holocentric.com
t: +61 2 9957 3169
Holocentric 0812 HP.indd 1
THE
DNA
OF YOU
BUSINE
THE DNA OF YOUR BUSINESS
01/08/2012 11:48
TARGETED OPPORTUNITIES
your
next step
Aircraft IT MRO Vacancies on
the website highlights real
opportunities with great businesses
looking for the best professionals
Vendors Exhibiting
Their Software Include:
A great way to meet other operators as well as vendors and to hear about the latest technology,
Air Canada Jazz
Lead Sponsor:
Contact us through our website: http://www.aircraft-commerce.com/conferences/Miami2014/Home.asp
Telephone: +44 1403 230 888 Email: Stephen@aircraft-commerce.com
DOCUMENTSMANAGED.
www.idmr-solutions.com
sales@idmr-solutions.com
Tel: +1 888 675 4527
ADSOFTWARE
W: www.adsoftware.fr
T: +33 (0)4.50.89.48.50
E: contact@adsoftware.fr
2MORO SOLUTIONS
W: www.2moro.com
T: +33 (0)559 013 005 (EMEA & Asia)
T: +001 514 861 8686 (Americas)
E: 2moro@2moro.com
Company formed: 1998, Office Location: France, Thailand, South Africa, Brazil
Name of Product Marketed
AIRPACK
Number of Modules.........6
Key Business/Software Areas
AIRTIME - Fleet management & CAMO
AIRSTOCK - Inventory control & Logistic
AIRDOC - Documentation management
AIRSTAT - Reliability and statistic reports
AIRWORK - Time Tracking Software
Created in 2004, 2MoRO Solutions is an innovative company dedicated to software development for the
Aerospace & Defense market (operational and R&D needs). We are located in America and in Europe. Our
solutions are operated in 17 countries. We provide three high value products: Aero-One, Aero-Webb,
BFly. We have partnership with the world best of class ERP and PLM software providers, SAP and PTC. Our
products are fully integrated with ERP offering cross functionalities: Accounting, Financials, Sales, Purchasing
, Operations, Inventory & Distribution. We offer specific A&D functionalities: Fleet Management, Technical
Referential Mgt, Maintenance Forecasting, Maintenance Execution, Inspection & Sentencing, Configuration
Control, CRM & CSM.
ADSoftware has developed an integrated fleet management system and logistic package called AIRPACK.
This 6 modules system replies to the needs of aircraft and helicopters operators, as well as MRO and CAMO
centres. It meets all requirements in terms of functionality, traceability, performance, aviation legislation and
regulations.Today, ADSoftware counts more than 45 clients worldwide. The strength of ADSoftware is the
simplicity of its products; they are Microsoft Windows ready, Web-enabled, available in various languages
and a complete training can be done in just five days. The company also provides a 24/7 online technical
support and extremely competitive pricing conditions.
09/10/2013 15:07
AV BASE SYSTEMS
Company formed: 1992, Office Location: Bellevue, Tampa USA; Istanbul, Turkey
Name of Product Marketed
Wings NG
Number of Modules.........14
Key Business/Software Areas
Fleet Management
Maintenance Engineering
Material Management
Production Planning
Labor Collection, Billing
APPLIED DATABASE TECHNOLOGY (ADT) is a professional services and software development firm that provides
MRO software solutions for aircraft operators as well as aircraft repair and overhaul organizations. Our
commitment to this business segment is proven with our software package, WINGS, designed specifically for
the aerospace companies. ADT has been in the software business since 1992 and built an excellent customer
reference base. Our first priority is always customer satisfaction thus we have obtained 100% customer
satisfaction since 1992. ADT has a proven record to develop reference accounts in the Aviation industry along
with other high technology companies which are considered to be leaders in their fields.
W: www.aerosoftsys.com
T: +1 905.678.9564
E: sales@aerosoftsys.com
W: www.avbasesystems.com
T: +1 519-691-0919
E: info@avbasesystems.com
W: www.adbtech.com
T: +1 (425) 466-5013 +1 (614) 377-9644
E: sales@adbtech.com
W: www.aviationintertec.com
T: +1 807-625-9260
E: info@aviationintertec.com
COMMUNICATIONS SOFTWARE
(AIRLINE SYSTEMS) LTD
W: www.commsoft.aero
T: +44 (0) 1621 817 425
E: nsg@commsoft.aero
Company formed: 1971, Office Location: Tiptree, Derby, Norwich, Gatwick, UK; Brisbane,
Australia; Coimbatore, India
Name of Product Marketed
OASES
Number of Modules.........10
Key Business/Software Areas
User Friendly - ease of use for all levels of expertise
Excellent Support - full support throughout the life cycle of the product
Scalability - can grow with your business
Cost - low cost of ownership
Security - proven security
Communications Software Ltd provides the Open Aviation Strategic Engineering System (OASES),
covering all aspects of aircraft maintenance for airlines and third-party maintainers. Areas covered
include: inventory control; rotable tracking; demand handling; requirements planning; PO and RO
processing; component and aircraft technical records; maintenance forecasting; aircraft check planning
and documentation, plus check accomplishment analysis; aircraft technical log recording; shop floor data
collection; work in progress; time and attendance monitoring; and system and component reliability
analysis, plus repetitive defects, sales order processing, full quotation management, invoice passing,
advanced scheduling, line maintenance control, AD/SB evaluation and deferred defect management. The
company provides electronic AMMs and IPCs linked electronically to, and accessible by, the system.
IFR SKEYES
W: www.ifrskeyes.com
T: +33 (0) 562 74 75 00
E: commercial@ifrskeyes.com
Office location: HQ: Colomiers / France. Offices in Moscow ; Singapore ; Quito (Ecuador)
Name of Product Marketed
AMASIS 7 core modules + 6 add-ons
>
KEOPS 8 core modules + 11 add-ons
>
IBIS 6 core modules
>
Number of Modules.........13
Key Business/Software Areas
Line Maintenance
Base Maintenance
Engineering
Procurement / Stores
Business Intelligence
AMASIS is a robust turnkey solution to manage and optimize the aircraft maintenance. With 80+ active
customers, AMASIS is a reliable solution for operators with fleets of all sizes and MRO. The new interface
and the integrated Business Intelligence module (optional) brings to users the right tools to improve the
maintenance processes.
Our experts propose high level services to assit users during the implementation phase and the day to
day operations (customizations, data upload, training, audit).
LUFTHANSA TECHNIK AG
W: www.lufthansa-technik.com/manage-m
T: +49 69 696 91628
E: info@manage-m.com
Company formed: 1995, Office Location: Worldwide
Name of Product Marketed
manage/m
Number of Modules.........15
Key Business/Software Areas
Compliance Reporting
MPD management and revision service
Task scheduling and control
Material management
Management of technical findings (PiRep & MaRep)
Lufthansa Techniks unique Technical Operations WebSuite manage/m allows commercial aircraft
operators to manage all core functions of their fleets technical operations as an entirely web-based
system online anytime and anywhere. manage/m is provided at no extra costs to every customer
holding a MRO contract with Lufthansa Technik.
Rounding out Lufthansa Techniks all-encompassing portfolio of maintenance, repair and overhaul (MRO)
services, the modules of manage/m comprise a complete range of airline-proven support functions that
permit operators to live up to their responsibilities towards the aviation authorities.
Reflecting Lufthansa Techniks MRO competence in all of its facets, manage/m provides you with
the necessary information to live up to your responsibilities as an operator in full. Quality monitoring,
reliability trends, status reports, documentation and tracking of shop events in real-time are just a few of
the available WebServices.
MXI TECHNOLOGIES
W: www.mxi.com
T: +1 613-747-4698
E: info@mxi.com
RAMCO SYSTEMS
W: www.ramcoaviation.com
T: +91 89 3986 3986
E: Amrith.g@ramco.com
Company formed: 1996, Office Location: USA, Canada, Europe, Middle East, Africa,
India, Asia-Pacific, Singapore, Malaysia
Name of Product Marketed
Ramco Aviation Enterprise Solution, Ramco Aviation M&E solution, Ramco Aviation
MRO Solution, Ramco Aviation Analytics, Ramco Electronic Flight Bag(EFB), Ramco
ePublications, Ramco Aviation Manufacturing OnDemand, Ramco eProcurement
Number of Modules.........20
Key Business/Software Areas
Maintenance & Engineering
Maintenance, Repair & Overhaul
Aviation Manufacturing and Repair Stations
Human Resources
Finance
Ramco Systems is the worlds largest provider of Aviation M&E, MRO and Manufacturing software solutions
designed from the ground up for Commercial Passenger and Cargo, Military, PBL, PBM, Fixed Wing & Rotor, Fleet
Operators, MRO providers and OEM organizations. The solutions are offered On-premise (in-house), through an
Application Service Provider, or OnDemand utilizing its solutions and automation tools in running lean, efficient
and profitable operations.
Ramcos Series 5 provides a positive impact on reducing turn times while increasing operational
performance and compliance through the full integration of engineering, supply chain, maintenance
planning and execution, and compliance modules in an elegant graphical interface.
IT Vendors:
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RUSADA SA
W: www.rusada.com
T: 03333 440730
E: sales@rusada.com
Company formed: 1987, Office Location: Europe, Middle East, Asia, Far East
Name of Product Marketed
Envision
Number of Modules.........10 (Single database)
Key Business/Software Areas
Technical records and Asset Management
Asset and Stock Management
Operations
Engineering & Maintenance
Quality, Safety and Analytics
Rusada is a global leader in the development of complex asset management software for the aerospace
industry. With over 20 years heritage, Rusada, provides a range of tools and integrated IT solutions to
enable the complete management of fleets of aircraft and the optimisation of the service provision
around them. Headquartered in Switzerland with operations in the Far East, Middle East, Asia and Europe,
Rusada serves over 60 major customers worldwide, spanning clients that include Operators, MROs and
OEMs. Rusadas Envision toolkit is an industry benchmark within aviation, managing over 1500 aircraft in
20 countries. Latest innovations include the development of an Analytical Manager for live KPI analysis
and monitoring against thresholds via a web based dashboard, and a new Safety Management Module
designed to assist with a companys Safety Management Procedures.
W: www.sds.co.in
T: (+91-22) 2281 9198/ 2281 1086
E: rohit.jha@sds.co.in
E: vicky.sheorey@sds.co.in
W: www.swiss-as.com
T: +41 61 582 72 94
E: marketing@swiss-as.com
Company formed: 2004 (project AMOS started in 1989), Office Location: Basel, Switzerland;
Miami, FL, USA
Name of Product Marketed
AMOS
Number of Modules.........10
Key Business/Software Areas
Material Management
Engineering
Planning
Production
Maintenance Control
Swiss AviationSoftware unites over 20 years of IT experience with profound MRO expertise and offers its
customers the functionally unsurpassed and technologically state-of-the art maintenance system AMOS.
AMOS is a comprehensive, fully-integrated software package that successfully manages the maintenance,
engineering and logistics requirements of modern airlines and MRO providers by fulfilling demanding
airworthiness standards.
Today, almost 100 customers worldwide steer their maintenance activities with AMOS, which makes
AMOS the industry-leading MRO software in Europe and one of the best-selling solutions globally.
W: www.trax.aero
T: +1 305.662.7400
E: sales@trax.aero
Company formed: 1997, Office Location: Miami, Fl, USA; Horsham, West Sussex, UK
Name of Product Marketed
TRAX Maintenance & Engineering Software
Number of Modules.........23
Key Business/Software Areas
Engineering & Planning
Production & Shop
Technical Records & Reliability
TRAXDoc Document Control
Supply Chain Management
TRAX is the global leader in the aviation industry for their MRO ERP software. TRAX is the most advanced
maintenance software solution available and has been selected by over one hundred and twenty airlines
and MROs worldwide with fleets consisting of all types of aircraft.
TRAX Maintenance is a completely integrated product. Organizational efficiency gains can be substantial
when using TRAX and ROI is quickly realized. TRAX maintains its advantage over the competition by
developing software that works for customers through modern technology, world class support and
strong customer relationships.
ULTRAMAIN
W: www.ultramain.com
T: +1.505.828.9000
E: sales@ultramain.com
VOLARTEC
W: www.volartec.aero
T: +353 617 49010
E: marketing@volartec.aero
AERDATA
AEROXCHANGE
W: www.aeroexhange.com
T: 1 (972) 556-8548
E: sales@aeroexhange.com
Alkym is the most comprehensive and cost-effective software solutions available in the market today.
It is specially designed to improve MRO Technical Operations performance by a professional team with
strong aviation background. Alkym is a completely integrated software solution to meet the demands of
Aircraft operators and MRO providers.
The key difference is our proven ability to deliver the fastest ROI. This is achieved by providing all the
functionality at a fraction of the cost of others on the market. We deliver the implementation project in
record time with a dedicated team. Typically this is done in 4 to 5 weeks.
W: www.technicalrecords.net
W: www.adsfrance.net
T: +33 (0) 975 333 675
E: jalbrecht@technicalrecords.net
Aeroxchange delivers total supply chain collaboration solutions through a single, neutral platform.
Founded in 2000 by 13 airlines, Aeroxchange has grown to become the industry leader of eCommerce
solutions for airlines, OEMs, MROs, distributors, surplus providers, repair vendors and partners within the
aviation community.
Aeroxchanges solutions increase efficiency, reduce cost, and provides full transparency to trading partners.
Aeroxchange goes beyond offering basic search and list services to drive value with solutions that support
the entire purchase and repair order lifecycle. Aeroxchange also offers solutions for locating parts for
AOG recovery, managing loans/borrows/exchanges, and supporting process management of component
support contracts.
W:
www.airlinecontrol.com
T: +48 22 2095035
E: contact@airlinecontrol.com
Company formed: 2005, Office Location: Poland (Warsaw), UK (London), Marocco (Casablanca),
USA (New York), Argentina (Buenos Aires)
Name of Product Marketed
ACS System
Number of Modules.........16
Key Business/Software Areas
Flight Operations, OCC Flight Dispatch, Crew Support with Duties autoplanner
CAMO (Part-M) and Maintenance (Part-145)
Safety Management System (SMS) & QMS
Handling, Fueling, Training (CBT Platform)
Tickets & Booking (Revenue Management, Tarrif Engine)0
A specialized IT company engaged in software development for the airline. The main product is the ACS
System, consists of 16 modules. There are optional modules: OPS (including OCC Flight Dispatch, NTO,
FLIGHT INFO PAX OPS, MCC), CREW, CAMO (Part-M), LINE MAINTENANCE (Part-145), FLEET MANAGEMENT,
HANDLING, FUELING MANAGEMENT QMS, SMS, TRAINING, TICKETS & BOOKING and built-in modules:
DOCUMENTS MANAGEMENT, LOGISTICS, COMMERCIAL, FINANCE SUPPORT, SYSTEM ADMINISTRATOR. System
is designed for small and medium-sized airlines cover in full all aspects of managing and supporting the
airline. YOM 2012. Uses the latest technology mainly Mictosoft and Apple. Three platform for user: PC,
WWW, iPad/iPhone. Scalable and open integration with other systems existing in the airline. For data
security, each client can use an online database replication.
AVIIT
W: www.aviit.com
T: +44 (0) 1383 620922
E: info@aviit.com
EMPOWERMX
W: www.empowermx.com
T: +1 866-498-3702
E: info@empowermx.com
AviiT is exclusively focused on the provision of software solutions to the aviation sector. eMan provides an
efficient capability for the distribution of technical publications across the maintenance and repair estate.
Used by aircraft operators and 3rd party MROs alike, eMan unlocks the benefits of smooth and efficient
distribution of engineering and process documentation. eMan is available as an on-premise or hosted
offering for complete deployment flexibility. Drawing upon data sources such as ACARS, Archimedes
provides a powerful capability to capture, analyse and present valuable, real time data in a clear and
flexible format to Operation and Engineering teams.
W: www.enigma.com
T: +1 781-273-3600
E: infous@enigma.com
E: TheBoeingEdge@boeing.com
W: www.boeing.com/boeingedge/informationservices
Boeing offers the industrys broadest range of aviation services to provide our customers the ultimate
competitive advantage. We call this the Boeing Edge. In the information services field, we are keenly
focused on addressing our customers continuous need for integration and optimization of information.
Using data, software, analytics and IT infrastructure, we connect airplanes, operators and data. We strive
to enable smart and informed decision-making to take operational efficiency of their aircraft fleet and
operations to the next level.
ENIGMA
Company formed: 1992, Office Location: Burlington, MA USA; Singapore; London, UK;
Tokyo, Japan; Hertzlia, Israel; Stockholm, Sweden,
Name of Product Marketed
InService MRO, InService Job Card Generator, InService Revision Manager, Enigma 3C
Number of Modules.........n/a
Key Business/Software Areas
MRO Technical Documentation Delivery
Revision Management/Control
Job/Task Card Automation
Illustrated Parts Catalogs
Service and Parts Documentation
Enigma solutions help airlines and MRO facilities reduce costs and improve service efficiency and consistency
by providing maintenance technicians with the latest maintenance manuals, spare parts and service
information, filtered by tail number. Enigma takes data from enterprise applications such as MRO Planning
and Engineering, ERP, etc. and creates an interactive maintenance solution that delivers the latest service,
parts, and diagnostic information. By offering dynamic, integrated parts and service information, and links to
inventory, order management and other systems, Enigma enables engineers to quickly update and distribute
technical publications, and technicians to swiftly perform maintenance and repairs.
FLATIRONS SOLUTIONS
Flatirons Solutions provides information management consulting services and solutions, including
transformational outsourcing services for technical and training information for Fortune 500 and other
companies in the aviation and aerospace, enterprise, government, high-tech, and publishing and media
industries helping our customers deliver the right information, at the right time, to the right people.
The TechSight/X suite of products is the leading independent solution for technical information
management developed specifically for the aerospace industry. For more than 25 years, the worlds
largest airlines and aerospace manufacturers have relied on the TechSight/X suite of products to create,
manage, and deliver large volumes of technical information in support of the production, operation, and
maintenance of aircraft throughout their lifecycle. .
W: www.gen2systems.net
T: +44 (0) 121 351 6563
E: adrian.ryan@gen2systems.net
FLYdocs is a highly efficient system used for electronic Document Storage, Aircraft Returns, Engine
Management, Repair Management, Landing Gear Management, APU Management, Thrust Reverser
Management, instant online Searching and Lease Company Management.plus much more
The system is incredibly flexible and easy to use and provides clients with integrated options to connect
to internal Maintenance Planning systems to create a closed loop for record keeping. FLYdocs uses a highly
advanced and exceptionally intelligent platform to perform manual tasks with ease, vastly reducing the
time it takes to manage documentation as well as providing major cost savings and value for money.
HEXAWARE
TECHNOLOGIES
W:
T:
T:
E:
www.hexaware.com/travel-transport-hospitality-solution.htm
India: +91 22-67919595
Americas: +1 609-409-6950
vaibhavs@hexaware.com
Company formed: 1990, Office Location: Mumbai, New Jersey, London, Frankfurt,
Singapore, Japan, Dubai, Mexico
W: www.IDMR-Solutions.com
T: +1-347-565-4367
E: sales@IDMR-Solutions.com
NVABLE LTD
HOLOCENTRIC
W: www.nvable.com
T: +44 141 280 0050
E: contact@nvable.com
W: www.holocentric.com
T: +1 612 9957 3169
E: info@holocentric.com
W: www.omegaair.com
T: +1-972-775-3693
E: info@omegaair.com
W: www.psipenta.com
T: +49 (0)800 377 4968
E: info@psipenta.com
Company formed: 1997. Office Location: Germany (Berlin, Stuttgart, Mnchen, Essen)
Name of Product Marketed
PSIpenta Project Management; PSIpenta Materials Management; PSIpenta
Maintenance, PSIpenta Purchasing, PSIpenta Order Management, Psipenta
Sequencing, PSIpenta Warehouse Management, PSIpenta Adaptive Planning,
PSIpenta Mobile Processes, PSIpenta Data Collection, PSIpenta Control System,
PSIpenta Finite Capacity Scheduling, PSIpenta Cost Accounting
Number of Modules.........15
Key Business/Software Areas
MRO
Materials Management
Planning & Scheduling
Production & Planning
Mobile Solutions
PSIPENTA Software Systems GmbH offers a complete solution for managing and maintaining complex
technical systems. Our philosophy of Perfection in Aerospace is reflected in all aspects of our software.
Successful customer connections give a reference for our highly customer-oriented software solutions.
PSIpenta suite supports the planning and control of maintenance and servicing processes. The scope
covers the whole MRO process ranging from slot planning to mobile processes.
PSIpenta Planning, Execution & Control refers to a solution-oriented approach based on standardized
software modules. It enables the optimization of value-adding processes and increases logistic planning in
existing system landscapes with commercial focus.