Impact: NSP

A Year in Review

National Student Partnerships

National Office
800 Seventh Street NW Suite 300
Washington, D.C. 20001
 Impact: NSP
From the CEO and Co-Founder
Impact: NSP A Year in Review
T his has been quite a year for NSP! I have been truly amazed and inspired
by the energy, enthusiasm and resourcefulness of our outstanding NSP
team, and I am delighted to be sharing the team’s accomplishments
through the publication of this annual Impact Report.
SEPTEMBER 2001 – AUGUST 2002

Since returning full-time to the National Office last fall, I have had the honor
of seeing the diverse scope of NSP’s impact first-hand. I have seen clients
courageously articulate their dreams and then make those dreams come true.
I have seen undecided students gain their focus and discover their calling after NSP’s mission is to ensure that all
experiencing the fulfillment of helping others. I have seen board members, staff
members and funders become personally inspired after interacting with
dedicated and passionate student volunteers. And I myself have been humbled
Americans have access to the services,
by the responsibility and ownership that so many have assumed on behalf of
NSP, creating even more opportunities to improve our services, enhance our opportunities, and attention they need
capacity, and widen our reach.
Nationally, this year has been marked by the development of many critical in their pursuit of employment,
partnerships with federal entities, including the U.S. Department of Labor,
the AmeriCorps*VISTA program, and the USA Freedom Corps. I have been
overwhelmed by the visionary leadership within each of these institutions, and
self-sufficiency, and personal success.
I have great faith in the power of the public-private partnerships that we have
established.
Beyond articulating the accomplishments of the past year, this Impact Report is
intended to thank our many supporters. This year’s incredible successes would NSP’s vision is a national movement of
not have been possible without your generosity, and I hope that you will see a
significant return on your investments in the following pages. I would also like
to extend special thanks to NSP’s wise and devoted Board of Directors, led by
students grounded in direct action and
my co-founder, Brian Kreiter.
NSP’s momentum is gathering! With expansion into five more cities by Fall 2003,
committed to strengthening the networks
a record number of programmatic collaborations on the horizon, and a rapidly
approaching fifth-year anniversary, we look forward to your continued support, of community support for all Americans
dedication and friendship.
With gratitude,

Kirsten E. Lodal

IMPACT REPORT 2001-2002 1

 Impact: NSP Volunteer
Greg Rice NSP PITTSBURGH

G reg Rice’s life as a student at the University of Pittsburgh appears to be

similar to many of his fellow NSP volunteers in Pittsburgh and around
the country. His academic success at the University of Pittsburgh
includes making the Dean’s List each term, achieving a 3.9 grade point average
in his Finance major and a 3.7 overall, and being inducted into an honor society.
After Greg completed his stay at the detention center, he began to make some
positive changes in his life, and dedicated himself to helping others do the
same. “That is why I joined NSP — to try to bring light into that black hole.
Because I have been there, I can help people who feel like they have no chance
know that they have all the chance in the world if they just have the resources
Greg’s activities include being a member of the professional business fraternity, to reach out and grab it.”
and serving on the Business Student Council. He is working his way through
Through NSP, Greg was even able to help someone from his neighborhood —
school as a waiter at a local restaurant and as a part-time financial advisor with
a young man named Mike who had dropped out of the high school he and
a local investment firm. And though
Greg had attended. Greg was a senior when Mike left school as a sophomore.
his schedule could overload any Palm
“Because I have been And though they were working at the same local restaurant, they had
Pilot’s memory chip, Greg has
dramatically different life outlooks. “Here I am in college feeling like I have
there, I can help people committed himself to giving back to
many opportunities,” says Greg, “and Mike was feeling like he doesn’t have a
his community by volunteering for
who feel like they have numerous community-based agencies.
hope in the world of getting out from behind that fryer.” Greg suggested the
GED, but Mike said he did not know where to start. After making a few calls to
no chance believe As a volunteer with NSP-Pittsburgh,
NSP contacts, Greg soon presented Mike with a list of numerous GED
Greg helps disadvantaged Pittsburgh
that they have all the residents access the resources they
preparation and testing programs that were available. “You should have seen
Mike’s eyes when I showed him the list,” Greg says. “Suddenly Mike had
chance in the world...” need to find employment and to
direction; suddenly the restaurant was no longer his career; suddenly he
succeed in their lives.
somehow seemed to be worth more to himself and to society.”
Greg’s devotion to giving back to the community remains strong because he
Greg’s commitment to helping Mike and others who have no hope comes
grew up as a disadvantaged Pittsburgher. “I grew up in an under-privileged
directly from being able to relate to their situations. “His story is so important to
neighborhood, where kids ran free with no discipline and where adults sat
me because his situation was so much like mine,” Greg says. “He just needed the
around and did nothing all day,” says Greg. “Over the years that neighborhood
opportunity to show his talents to someone; I think that we have given him that
has had numerous drug busts and shootings. This atmosphere is almost
opportunity.”
drowning — it creates a sort of black hole that will not let light in.” Greg admits
to having caught the wave of trouble that was so insidious to the youth of his
neighborhood, and was eventually arrested and sent to a juvenile detention
center. “The environment of nobody caring, of drugs, of hopelessness, of no
second chances — this environment leaves too few choices and too few
legitimate income options for people with poor educations,” says Greg. “It is a
no win situation.”

2 IMPACT REPORT 2001-2002 IMPACT REPORT 2001-2002 3

 Impact: NSP
Community Partner
Richmond Career Advancement Center

I n January 2002, NSP announced a groundbreaking collaboration between

its Local Office in Richmond and the Richmond Career Advancement
Center (RCAC), a unit of the Training and Development Corporation in
Bucksport, Maine. No strangers to one another, NSP-Richmond had worked
with RCAC since its founding; RCAC manages the U.S. Department of Labor’s
NSP-Richmond volunteers quickly demonstrated their leadership capabilities
within RCAC, which helped both organizations become even stronger allies for
each other and for their clients in the fight against poverty in the community.
“NSP is an organization that thrives on the enthusiasm and dedication of young
students,” said NSP Richmond Local Director Janelle Hubert. “We can alleviate
Welfare to Work Initiative in Richmond, and was designated by the City of some of the overwhelming caseloads RCAC may receive as well as offer fresh
Richmond’s Workforce Investment Board as a full service one-stop center, along eyes to some of the best in the field, and we are committed to making the
with the South Side Virginia Employment Commission. Under the terms of the client’s job-search process easier, which makes RCAC’s job easier.”
new collaboration, NSP-Richmond would move into its own office space in
So far NSP volunteers have helped staff RCAC’s Resource Room, have overseen
RCAC, and would work closely with RCAC staff to identify ways to best serve
RCAC’s client intake process, and have facilitated the Center’s Job Club. “Working
Richmond community members in need of employment or in need of services
with NSP-Richmond’s volunteers over the summer was one of the best
impacting employment situations.
partnerships I have experienced in a very, very long time,” said Wilma Harris,
Aida Rivadeneira, Welfare to Work RCAC’s Principal Practitioner for Employer Services. “Not only are they very bright
“Working with NSP- Project Manager at the RCAC, was and talented; they are full of energy and keep their word when they say they will
instrumental in spearheading the do something. Their presence and input in the Center’s Job Club has added an
Richmond… was one collaboration between the two additional level of service, allowing us to reach more customers in a more timely
of the best partnerships organizations. “I met NSP two years manner.”
I have experienced in ago at the Department of Labor-
Rivadeneira sees the partnership between the two organizations as a lasting
sponsored Welfare-to-Work
a long, long time.” one. “I am so proud that TDC/RCAC played an important role relative to NSP’s
Conference in Chicago,” she said.
presence and success here in Richmond. It is amazing what can develop out of
—Wilma Harris, “I was impressed that a student-run
one encounter or one idea and the enormous impact felt by so many. I am
initiative was able to help student
Richmond Career volunteers get a greater sense of
grateful to NSP for giving me the opportunity to share the joy and success of
how working together for a common cause can reap such wonderful benefits.”
Advancement Center who they are with respect to the
greater responsibility of their role in
the community, while at the same
time helping them gain experience at contributing and developing a skilled
workforce. I knew that we needed to bring them to RCAC!”

4 IMPACT REPORT 2001-2002 IMPACT REPORT 2001-2002 5

 Impact: NSP Client
Betty, NSP NEW HAVEN

I n April 2002, NSP-New Haven volunteers were on a routine client outreach

visit to Columbus House, a local temporary homeless shelter, handing out
fliers, talking with shelter residents, and encouraging drop-in visits to the
Local Office. For Betty*, a shelter resident, NSP’s visit was far from routine - it
became the catalyst for renewing her search for a job and a home.
Still grieving after the death of her son six years earlier, Betty had been laid off
from her machine operator job at a local factory, was living with chronic health
issues, and had been left homeless by her landlord’s lock-out of her apartment.
Unable to retrieve her belongings, including the photographs of her son, Betty
found temporary shelter at New Haven’s Columbus House. “My child was my “It’s great
dream,” says Betty. “But after six years I had to continue my life. Then I got laid
off from my job, which was difficult. I loved the people...I love to work around
to know
people. And I love to work! I want to work!”
someone cares
After finding the NSP-New Haven flier, Betty called the office and spoke with
longtime volunteer and Local Director Jessica Reveri. “Jessica is the best...she is about you.”
the light of my life because she cares,” says Betty. “It is great to know someone
cares about you. She is definitely going all the way for me.” —Betty, NSP-New
Together Jessica and the NSP-New Haven volunteers found Betty some part-
time volunteer work with the Salvation Army, and have been working to find
Haven client
her permanent housing and a full-time job where her openness and engaging
personality can be an asset to the position, such as a receptionist position or a
support staff position in one of the area hospitals.
Though still in transition, Betty feels NSP has had a positive impact on her life.
“I feel like there is hope!” she says. “I’ve been telling everyone at the Columbus
House about NSP!” Betty adds that she has been encouraged by the personal
attention she has received from NSP volunteers, and has been impressed with
their enthusiasm, energy and positive outlook.
“At one time I prayed and asked God to help me through,” says Betty. “I think
that’s why he sent me to Jessica and NSP. And I know that God sent me to the
right place.”

*Last name has been omitted to protect privacy.

6 IMPACT REPORT 2001-2002 IMPACT REPORT 2001-2002 7

 Impact: NSP
An overview of NSP’s history & structure
September 2001-August 2002

N SP was founded four years ago by undergraduate students from Yale

University in an effort to help the disadvantaged members of the New
Haven community. Since that time, NSP has grown into a national
network of nine drop-in resource centers, each staffed by student volunteers
from area colleges and universities. Students work one-on-one with clients to
NSP’s service areas include (but are not limited to):
■ Creating/refining resumes and cover letters
■ Locating GED and certification programs
■ Locating low-cost daycare options
■ Coordinating affordable healthcare options
provide immediate research and problem-solving services to community ■ Locating temporary and transitional housing
residents in need of access to sustainable employment opportunities, social ■ Locating free/low-cost legal assistance
services, and/or educational opportunities. ■ Determining transportation options
■ Locating employment opportunities
All NSP Local Offices are staffed by:
■ Providing language translation services
■ Local Directors - Student volunteers who provide the leadership and vision
for the Local Office. This includes establishing, maintaining and driving NSP’s In the last year, NSP’s Local Offices:
presence on campus and in the community; managing volunteer recruitment, ■ Trained more than 200 volunteers to provide intensive client service;
retention, and recognition; promoting leadership development and training; ■ Served more than 1,500 new and returning clients with more than 2,000
and overseeing the delivery of client service. different services;
■ Volunteers - Students who work directly with NSP clients to provide assistance ■ Contributed more than 15,000 volunteer hours to their communities.

in identifying appropriate services. Depending on a volunteer’s level of interest

NSP currently has student-run Local Offices in:
and commitment, he/she may help with client and volunteer outreach, training,
■ Bronx, NY
fundraising, public relations and/or partnership development.
■ Cambridge, MA
■ NSP’s AmeriCorps*VISTA Members - Service minded individuals (most likely ■ Durham, NC
recent graduates), who have volunteered a year of their of their lives to ■ Evanston, IL
provide full-time capacity-building support to NSP’s Local Offices. Each VISTA ■ New Haven, CT
works as a team with the Local Directors to enhance the office’s community ■ Pittsburgh, PA
presence, to recruit and train volunteers, and to cultivate mutually beneficial ■ Richmond, VA
collaborations with other community-based organizations. NSP’s ■ San Antonio, TX
AmeriCorps*VISTA program is funded by a generous grant from the ■ Washington, DC
Corporation for National and Community Service.
NSP’s Local Offices also receive support from their respective Local Advisory
Boards (LAB), comprised of business, social service and academic leaders in the
community, who provide insight into the office’s direction and evolution. NSP’s
Local Office leaders are responsible for identifying and recruiting Local Advisory
Board members whose expertise will most help the organization grow and
thrive.

8 IMPACT REPORT 2001-2002 IMPACT REPORT 2001-2002 9

 Impact: NSP
National Highlights
September 2001-August 2002

N SP’s Washington D.C.-based National Office provides Local Offices

with the full-time management resources, tools and skills that they
need to provide consistent, high-quality client service and to recruit
and train dependable student volunteers. The National Office performs the
primary financial management, training and quality assurance functions of the
April 2002
■ National Office hosts an Open House to celebrate its new downtown space.
■ First general information brochure is published.
■ NSP website is renovated and re-launched.
■ Board of Directors meets for second time.
organization. It also drives the organization’s strategic development, which
June 2002
includes shaping and promoting NSP’s public profile, as well as monitoring
■ NSP recruits 18 full-time student Summer Directors to staff nine Local
the progress and challenges of the organization’s long-term planning.
Offices from June-August 2002.
In September 2001, NSP began receiving a $921,000 capacity building grant ■ Student Summer Directors receive training at an intensive three-day
from the U.S. Department of Labor’s Employment and Training Administration. orientation in Washington, D.C.
This critical funding has enabled NSP to expand its professional staff, move into
June-August 2002
a larger headquarters, invest more in the infrastructure of its Local Offices,
■ Full-time office hours enable 18 summer directors to serve more than 368
provide enhanced training events and materials, refine its management
new clients and 448 returning clients.
information systems, and add the first full-time staff to its Local Offices. The
■ Local Offices maintain leadership continuity between spring and summer
following timeline highlights the many national developments during NSP’s
academic terms.
2002 program year (September 2001-August 2002).
September 2001 July 2002
■ Inaugural Board of Directors meeting in Washington, D.C. ■ NSP launches inaugural year of its multi-year partnership with the

■ NSP begins receiving two-year $921,000 Department of Labor grant.
■ National leadership transfers from Executive Director Peter Groves to
returning CEO and Co-Founder Kirsten Lodal.
October 2001
■ National Office moves to new downtown-D.C. office space.
November 2001
■ Annual appeal to donors raises more than $40K in unrestricted private funds.
January 2002
■ Full time national staff expands to include: Chief Executive Officer, Director
of Operations, Communications Director, and 2 Regional Directors
March 2002
■ CEO Kirsten Lodal meets with President George W. Bush; discussions begin
about partnership opportunities between NSP and the USA Freedom Corps.
■ 45 student Local Directors and volunteers attend annual NSP Summit in
Washington, D.C.
Corporation for National and Community Service’s AmeriCorps*VISTA
program; recruits nine members for full-time service in each Local Office.
■ AmeriCorps*VISTA members attend comprehensive five-day training led by
National Office staff.
■ Summer Directors provide on-site orientation and training to
AmeriCorps*VISTA members.
August 2002
■ NSP focuses on strengthening client service delivery throughout the
organization.
■ Client service training component expanded for future volunteer trainings.
■ “Client Services Manual” is published as a training tool and reference resource
for NSP’s Local Directors and volunteers.
■ More than 65 NSP student volunteers, Local Directors, Summer Directors and
AmeriCorps*VISTA members attend the annual three-day Leadership and
Training Conference in Washington, D.C.

10 IMPACT REPORT 2001-2002 IMPACT REPORT 2001-2002 11

 Impact: NSP Local Offices: A Year in Review Impact: NSP Local Offices: A Year in Review
September 2001-August 2002 September 2001-August 2002
NSP-Bronx NSP-Cambridge
Total Number of Volunteers: 32 Total Number of Volunteers: 20
Total Number of Volunteer Hours: 1,324 Total Number of Volunteer Hours: 1,746
Total Number of Clients Served: 83 Total number of Clients Served: 188
2001-02 Local Directors: Bethsy Morales (Fordham, ‘03), 2001-02 Local Directors: Jennifer Gordon (Harvard, ‘02),
Kate Janeski (Fordham, ‘03) Mike Lee (Harvard, ‘02), Carrie Shuchart (Harvard, ‘02)
2002-03 Local Directors: Bethsy Morales, Flora Cervantes (Fordham, ‘04) 2002-03 Local Directors: Ray Kim (Harvard, ‘03),
2002 Summer Directors: Alisha Earle (Univ. of Michigan, ‘02), Kate Janeski Patricia Foo (Harvard, ‘05), Krishnan Subrahmanian (Harvard, ‘03)
2002-03 AmeriCorps*VISTA member: Elena Boyd (Georgetown University, ‘02) 2002 Summer Directors: Meg Newman (Univ. of Richmond, ‘03),
John Persinger (Harvard, ‘03)
Address: Refuge House / 2715 Bainbridge Avenue / Bronx, NY / 10458
2002-03 AmeriCorps*VISTA member: Tommy Saunders (Harvard, ‘02)
Telephone: (718) 733-3897, ext. 19
Fax: (718) 563-7304 Address: Cambridge Multi-Service Center / 19 Brookline Street / Cambridge, MA /
E-mail: bronx@nspnet.org 02139
Telephone: (617) 349-6338

I n three years, NSP-Bronx has become an established presence in the heart

of one of New York’s most vibrant immigrant communities. Its home, the
Refuge House, was previously a convent and now serves as a community
Fax: (617) 349-6333
E-mail: cambridge@nspnet.org

multi-service center operated by Fordham-Bedford Children’s Services.

In March 2002, the Office’s client flow began to steadily increase when News
12/The Bronx, a local cable news station, aired a story about NSP. The story
included footage of NSP-Bronx’s volunteers serving clients from the community,
F ounded in Spring 2000, NSP-Cambridge is housed in the Cambridge
Multi-Service Center (MSC), an agency highly respected for providing a
variety of services to the Cambridge community’s homeless or mentally
ill residents. In the last year, the office strengthened its partnerships with a
diverse mix of university and social service agencies, including: the Cambridge
and featured positive interviews with both clients and with the office’s Local
Office of Workforce Development, Homestart, and the Philips Brooks House
Director. To accommodate the increasing number of clients, Refuge House staff
Association (Center for Public Service at Harvard). The office’s client intake
helped NSP-Bronx expand into a second office space within the building.
flourished during the summer as a result of the ongoing neighborhood outreach
In an effort to remain responsive to the needs of the community it serves, NSP- efforts of the Summer Directors, who even met the Mayor of Cambridge while
Bronx’s leadership established the priority of having at least one Spanish-speaking handing out fliers. Inspired by NSP’s work in the community, the Mayor has
volunteer available at all times during office hours, and directed volunteer agreed to serve on the office’s Local Advisory Board.
outreach efforts toward reaching and maintaining that goal. The office has
expanded its outreach to nearby Lehman and Manhattan colleges, and continues
to establish beneficial partnerships with other community service agencies, and
with Fordham University faculty, including the Dean of Career Planning and
Placement, who recently hired two clients referred by NSP-Bronx.

12 IMPACT REPORT 2001-2002 IMPACT REPORT 2001-2002 13

 Impact: NSP Local Offices: A Year in Review
September 2001-August 2002
NSP-Durham
Total Number of Volunteers: 10
Total Number of Volunteer Hours: 1,180
Total number of Clients: 89
2001-02 Local Director: Mike Gardner (Duke, ‘02)
2002-03 Local Director: Matt Henjum (Duke, ‘03)
2002 Summer Directors: Matt Henjum, Catherine Jones (UNC-Chapel Hill, ‘02)
2002-03 AmeriCorps*VISTA member: Shanta Taylor (UNC-Chapel Hill, ‘02)
Address: West End Community Center / 205 Kent Street / Durham, NC / 27701
Telephone: (919) 401-0409
Fax: (919) 493-5662
E-mail: durham@nspnet.org
N SP-Durham found itself in need of new office space at the end of
2001, when its host agency, the COPC Center, lost its HUD funding
and had to close. In February 2002, NSP-Durham moved into its new
office space at the West End Community Center. The Center’s central location
helped dramatically increase the office’s client flow.
Client intake was also boosted by the full-time office hours of the Summer
Directors, who were able to significantly expand the Office’s client outreach
efforts. In addition, the Office strengthened its ties with several other agencies
and universities within the community including the Fatherhood Initiative, the
Durham Community Kitchen, Duke University, University of North Carolina-
Chapel Hill and North Carolina Central.
14 IMPACT REPORT 2001-2002
Impact: NSP Local Offices: A Year in Review
September 2001-August 2002
NSP-Evanston
Total Number of Volunteers: 46
Total Number of Volunteer Hours: 3,700
Total number of Clients Served: 357
2001-02 Local Directors: Carrie Chefas (Northwestern, ‘02),
Candace Otto (Northwestern, ‘02)
2002-03 Local Directors: Martine Tariot (Northwestern, ‘03),
Chris Foreman (Northwestern, ‘03)
2002 Summer Directors: Melissa Buenger (Northwestern, ‘05),
Astrid Toha (Northwestern, ‘05)
2002-03 AmeriCorps*VISTA member: Carrie Chefas
Address: Illinois Employment & Training Center / 1615 Oak St. / Evanston, IL / 60201
Telephone: (847) 864-3530, ext. 208
Fax: (847) 864-8350
E-mail: evanston@nspnet.org
N SP-Evanston was the first NSP Local Office to be located within an
official United States Department of Labor One-Stop Center, and, as
a result, was the first Local Office to be open to the public for regular
full-time office hours. This pivotal collaboration with the Illinois Employment &
Training Center over the last three years has created numerous cross-referral
and complementary client service opportunities.
NSP-Evanston’s Local Directors began the 2001-2002 academic year by recruiting
more than 20 new volunteers, and by providing those volunteers with a
comprehensive training curriculum accompanied by detailed written resource
materials. Local Directors also focused on business partnership-building efforts
and worked to identify several employer referral opportunities for the office’s
clients. Local Directors enhanced volunteer retention efforts by hosting a volunteer
appreciation event at the end of the academic year, and conducting a year-end
evaluation of the volunteers’ overall experience. During the summer, Directors
participated in several community job fairs, and continued to serve numerous
clients from the community. In addition, leaders strengthened partnerships with
agencies such as STRIVE, Workforce Development Inc. and the City of Evanston.
IMPACT REPORT 2001-2002 15
 Impact: NSP Local Offices: A Year in Review Impact: NSP Local Offices: A Year in Review
September 2001-August 2002 September 2001-August 2002
NSP-New Haven NSP-Pittsburgh
Total Number of Volunteers: 33 Total Number of Volunteers: 26
Total Number of Volunteer Hours: 1,520 Total Number of Volunteer Hours: 1,450
Total number of Clients: 249 Total Number of Clients Served: 32
2001-02 Local Directors: Dave Westervelt (Univ. of Pitt., ‘03), Robyn Dincher (Pitt.,
2001-2002 Local Directors: Sarah Miller (Yale, ‘03), Alexis Ortiz (Yale, ‘04),
‘02)
Jessica Reveri (Yale, ‘04), Athena Theodoro (Yale, ‘04)
2002-03 Local Director: Dave Westervelt (Pitt., ‘03)
2002-03 Local Directors: Justin Loring (Yale, ‘04),
2002 Summer Directors:Anna Poukish (Pitt., ‘04), Justin Toward (Pitt., ‘04)
Katherine Fennell (Yale, ‘04), Gordon Gray (Yale, ‘04)
2002-03 AmeriCorps*VISTA member: Jennifer Shoaff (Saint Francis University,‘00)
2002 Summer Directors: Jessica Reveri, Sue Schutz (Univ. of Richmond, ‘03)
2002-03 AmeriCorps*VISTA member: Tauna Saunders (Middlebury College, ‘02) Address: Job-Links / 3360 Fifth Avenue / Pittsburgh, PA / 15213
Telephone: (412) 682-3501
Address: 178 Temple Street, Suite 33 / New Haven, CT / 06511
Fax: (412) 682-6597
Telephone: (203) 624-5877
E-mail: pittsburgh@nspnet.org
Fax: (203) 624-4777
E-mail: newhaven@nspnet.org

N SP’s flagship office is also the organization’s only stand-alone office,

housed independently of other service agencies. The Local Office’s
volunteer recruitment efforts have always benefited from a close
A ffiliated with the University of Pittsburgh, NSP-Pittsburgh is one
of NSP’s pilot local offices, and is located in the heart of Oakland,
Pittsburgh’s lively multi-University community. The Office has received
longstanding support from University and local community individuals,
institutions and agencies, including JobLinks, NSP-Pittsburgh’s host agency.
proximity to the Yale University campus.
In the last year, NSP-Pittsburgh was selected as a Department of Labor grant
In the last year, one of the Local Office’s most noteworthy achievements was
recipient for the Blueprint Project, a local collaboration of social service
the successful placement of a story in the New Haven Register, the community’s
agencies providing employability skills training and mentoring to at-risk
main daily newspaper. The article ran on Christmas Day, 2001, and significantly
Pittsburgh youth and young adults. NSP Pittsburgh volunteers created NSP’s
boosted the office’s client flow.
first locally-maintained Local Office website, and successfully pitched an article
NSP-New Haven also restructured and renewed its Local Advisory Board, and about the Office’s work to The Pitt News, which ran in March 2002. The office
hosted a meeting of the new members in March 2002. In addition, the Local revived its Local Advisory Board, recruiting well-respected leaders from the
Office collaborated with the Community Action Agency of the New Haven University and the Social Services communities to serve as advisors. The Local
Welfare to Work Program to establish a community Job Bank. Throughout the Office also extended its volunteer outreach efforts to neighboring Duquesne
summer, the Office maintained a loyal client following and continued to University, Carnegie Mellon University and Carlow College.
develop a diverse mix of community and business partnerships, which
included organizations such as the New Haven Adult Education Center, the
New Haven Department of Corrections, STRIVE, and several housing agencies
and small businesses.

16 IMPACT REPORT 2001-2002 IMPACT REPORT 2001-2002 17

 Impact: NSP Local Offices: A Year in Review
September 2001-August 2002
NSP-Richmond
Total Number of Volunteers: 15
Total Number of Volunteer Hours: 1,280
Total Number of Clients Served: 90
2001-02 Local Directors: Tom Cosgrove (U. of Richmond, ‘03),
Janelle Hubert (Richmond, ‘03)
2002-03 Local Directors: Tom Cosgrove, Janelle Hubert
2002 Summer Directors: Martina Arel (Virginia Commonwealth University, ‘03),
Holly Gordon (Richmond, ‘03)
2002-03 AmeriCorps*VISTA member: Gini Christman (U. of Richmond, ‘02)
Address: RCAC /201 West Broad Street / Richmond, VA / 23220
Telephone: (804) 780-4146, ext. 135
Fax: (804) 780-4177
E-mail: richmond@nspnet.org
N SP-Richmond began its year serving clients out of its office at Gilpin
Court, a low-income housing community. At the end of 2001, Local
Directors began discussions with the staff of the Richmond Career
Advancement Center (RCAC), a designated Department of Labor One-Stop
Center, about sharing space in RCAC. In February 2002, NSP-Richmond moved
into RCAC, making it the second NSP office to be located in a Department of
Labor One-Stop Center, as well as a groundbreaking collaboration for both
organizations.
During the summer of 2002, the strong leadership and reliability of NSP-
Richmond’s Summer Directors demonstrated the value of the Local Office to
RCAC’s staff and clients. By the end of the summer, NSP volunteers began
facilitating the Center’s client intake process, and overseeing its Job Club. In
addition, Local Office leaders successfully extended volunteer outreach to
neighboring Virginia Commonwealth University. The Local Office was also
chosen as a work-study site through the Community Partners program at
University of Richmond, which underwrites the costs of Federal Work Study
Program grants awarded to qualifying NSP-Richmond student volunteers.
In the last year NSP-Richmond was also chosen as Bonner Scholar agency.
Bonner Scholars are students who have shown significant commitment to
community service and receive scholarships to do community service 10
hrs/week throughout their four years in college.
18 IMPACT REPORT 2001-2002
Impact: NSP Local Offices: A Year in Review
September 2001-August 2002
NSP-San Antonio
Total Number of Volunteers: 12
Total Number of Volunteer Hours: 1,600
Number of Clients Served: 74
2001-02 Local Directors: Amanda Jones (St. Mary’s, ‘02),
Margarita Marerro (St. Mary’s, ‘03), Carolyn Rivers (St. Mary’s, ‘02)
2002-03 Local Directors: Margarita Marerro, Katie Williams (St. Mary’s, ‘04),
Suzanne Westrum (St. Mary’s, ‘04)
2002 Summer Directors: Katie Williams, Suzanne Westrum
2002-03 AmeriCorps*VISTA member: Jodie Briggs (Wake Forest University, ‘00)
Address: Center for Legal and Social Justice/2507 Northwest 36th Street/
San Antonio, TX/78228
Telephone: (210) 436-9730
Fax: (210) 431-5700
E-mail: sanantonio@nspnet.org
N SP-San Antonio has received strong support from St. Mary’s University
since its founding. Originally located in an apartment unit of the
Chaminade Apartments (a public housing complex), volunteers soon
found they had outgrown their space, and required a more centrally located
space in order to expand their client base beyond the immediate neighborhood.
In June, after months of searching for a new location in a larger space, NSP-San
Antonio moved into its new space at the St. Mary’s Center for Legal and Social
Justice, offering new possibilities for both client outreach and community
partnership cultivation. University staff members, as well as Local Advisory Board
members, were instrumental in supporting NSP’s expansion into the new space.
NSP-San Antonio’s Summer Directors planned and coordinated all logistics of
the move while maintaining their client service activity, cultivating new social
service partnerships and expanding their client outreach efforts in their new
neighborhood.
Summer Directors also diversified the office’s client base and created new
parameters for partnerships by outsourcing volunteers to St. Mary’s Leadership
and Learning Development Center (an adult education center), where they
coordinated a job-related “soft-skills” class. Directors also laid the foundation for
additional outsourcing collaborations with area Texas Workforce Centers.
IMPACT REPORT 2001-2002 19
 Impact: NSP Local Offices: A Year in Review Impact: NSP
September 2001-August 2002
Financial Statement
NSP-Washington, DC
Total Number of Volunteers: 26 NATIONAL STUDENT PARTNERSHIPS, INC.
Total Number of Volunteer Hours: 1,492 Statement of activities for Fiscal Year ending June 30, 2002
Total Number of Clients Served: 310
2001-02 Local Directors: Sarita Daftary (Georgetown, ‘03), UNRESTRICTED
Adrienne Piazza (Georgetown, ‘04), Beth Ross (Georgetown, ‘04) EXPENSES
2002-03 Local Directors: Beth Ross, Louisa Seferis (Georgetown, ‘05) Program 372,683
2002 Summer Directors: Rick Brown (Georgetown, ‘02) Athena Theodoro (Yale,‘04) Management and General 139,268
2002-03 AmeriCorps*VISTA member: Gina Kline (Columbia University, ‘02) Fundraising 32,239
Address: The Perry School Community Services Center / 128 M Street, NW, Total Expenses 544,190
Suite 245 / Washington, DC / 20001
Telephone: (202) 289-2525 SUPPORT AND REVENUE
E-mail: washingtondc@nspnet.org Contributions $ 51,158
Grants 478,923

N SP-DC’s location within the high-traffic Perry School Community In-Kind Contributions and Other Income 20,563
Services Center has been a key element in the Office’s large number of Total Support and Revenue 550,644
walk-in clients, and has created numerous partnership opportunities
with fellow social service agencies within the Center.
In-Kind Contributions and
Over the last year, NSP-DC was a consistent leader among all NSP Local Offices Other Income Contributions
in number of clients served. The Office also had a successful year of volunteer
recruitment, after Local Directors coordinated an innovative outreach effort
utilizing Georgetown University’s e-mail system, which drew more than 15
new volunteers during the winter. NSP-DC’s Summer Directors focused on
strengthening partnerships with fellow service providers within and close to the
Perry School, including Bright Beginnings (a childcare provider for homeless
families), DC Law Students in Court (a legal clinic addressing tenant issues) and
Grants
several shelters serving homeless men, women and families in the District.
Summer Directors also helped establish NSP-DC as a trusted resource within the
Perry School for information about the District’s complicated Section 8 Housing
Voucher program. They performed extensive research on the subject and
developed realistic tips and tactics for clients navigating the system, many of AUDITED STATEMENTS ARE AVAILABLE ON REQUEST
whom were referred to NSP by other agencies within the Center.

20 IMPACT REPORT 2001-2002 IMPACT REPORT 2001-2002 21

Impact: NSP Impact: NSP
Partners Board of Directors

The list below includes partners who made a financial or an in-kind donation to
NSP between July 1, 2001 and June 30, 2002. Partners who made more than one
contribution during the year are listed according to the sum total of the gifts.
Freshman Partners ($1-99)
Chickie and Irwin Alter
Suzanne and Richard Bissell
Helen M. Coyne
Joyce and Paul Dlugosch
Ruth and Thomas Hamilton
Mr. and Mrs. Thomas H. Knuppel
Gail and John Marshall
Dorothy Rosen
Janice and Howard Stoodley
Sophomore Partners ($100-249)
Barbara and Tom Alt
Zachary Boisi
Judith and William Buechner
Captain and Mrs. Weston D. Burnett
Carolyn Cox Cohan
Jamie and Bob Craft
Judy Foreman
S. Roger Horchow
Carolee and Stanley Kallman
Linda Kroll
Brock Landry
Mary Jane and James McCann
Robert and Mary Jo Milbank
David and Kathy Neal
Paul Nussbaum
Tayo Okusanya
Jane Silverman
Rebeccca and Larry Sipos
Cameron and James G. Speth
Nancy and Kent Stansberry
Alice and Ken Starr
Janet and John Tysse
Judith and Roger Wallenstein
Marjorie Waxman and Willard Mitchell
Bruce Wyman
Junior Partners ($250-499)
Rob Carmona/STRIVE
Susan and Fred Forman
Carol and Martin Kolsky
Janice and Thomas Milone
William Rahm
Lisa Rosenberg and Howard Balikov
Barbara and Charles Rossotti
Martha and Stephen Smith
Patricia and Robert Wilburn
Senior Partners ($500-999)
Richard Grafer
Melissa Josephs
Marilyn and Robert Mazur
Gail and John Nields
Marjorie and Philip Odeen
Harriett and William Rosenberg
Heather and James Ruth
Joel Schoenfeld
Ellen Seidman and Walter Slocombe
Margi and Bob Vanderhye
Honors Partners ($1,000-4,999)
Mr. and Mrs. George H. Boyd
The Four Lanes Trust
Carol and Richard Hochman
Ellen Howe
Peter Kellner
Eileen and Tom McIntyre
Cum Laude Partners: ($5,000+)
Nancy and Rick Kreiter
Elizabeth and Jan Lodal
Kirsten Lodal
Rob Carmona
President and CEO, STRIVE National
Stanley A. Freeman
Principal, Powers Pyles Sutter and Verville P.C.
Marcia D. Greenberger
Founder and Co-President, National Women’s Law Center
Peter Groves
Former Executive Director, National Student Partnerships
Richard Hochman
Chairman, Regent Capital Management Corporation
Kate Janeski
NSP Student Representative
Gene Karp
U.S. Department of Labor (retired)
Peter Kellner
Managing Director, Richmond Financial
Brian J. Kreiter
Chair, Co-Founder, National Student Partnerships
Kirsten E. Lodal
CEO, Co-Founder, National Student Partnerships
Marne Obernauer, Jr.
Vice-Chairman and Director, Applied Graphics Technologies, Inc.
William D. Rahm
NSP Alumni Representative
Lisbeth B. Schorr
Director, Project on Effective Interventions at Harvard University

22 IMPACT REPORT 2001-2002 IMPACT REPORT 2001-2002 23

Staff Acknowledgments

Kirsten E. Lodal NSP also owes its endless gratitude to the following institutions and
President, CEO individuals who have guided the organization’s progress by offering their
services in-kind or by going beyond the call of duty:
Robert S. Banaszak
Communications Director Lee Foley, Tim Barnicle, John Colbert, and Gene Karp continue to offer their
invaluable advice as NSP’s key team of federal advisors. Coddy Johnson, of
C. Patton Hash The White House, and Matt Dunne, formerly of AmeriCorps*VISTA, have also
Director of Operations been instrumental in helping NSP forge important federal partnerships.
Jamila Larson, MSW Stan Freeman and D. Benson Tesdahl of the firm of Powers Pyles Sutter & Verville
Regional Director PC and Anthony Lapham of Shea & Gardner contributed valuable pro bono
Rachael Swanson legal services to NSP throughout the year.
Regional Director The National Center on Education and the Economy, The National Women’s Law
Center, Powers Pyles Sutter & Verville PC, and The Blackstone Group provided
NSP with meeting space for various board meetings and other functions.
The Kimsey Foundation, under the leadership of Dan Christman, has provided
support to NSP in countless ways, including critical donations of computer
equipment. Winner & Associates, a Publicis Consultants Company, also provided
NSP with thousands of dollars worth of much-needed computer and office
equipment. Jennifer Juzaitis has contributed her valuable development prowess
on many occasions to support NSP’s fundraising efforts.
Ann Ladky, Melissa Josephs, Nancy Kreiter, and the wonderful staff of Women
Employed have continued to assist NSP in every possible way.
Marc Greitens generously offered his time to expedite NSP’s fall 2001 hiring
process. Cory Sorensen provided exceptional leadership and guidance as NSP
transitioned its new staff into the National Office.
Jan and Elizabeth Lodal once again offered their beautiful home in Virginia to
NSP’s staff during July’s VISTA training.
Our devoted 2001-2002 National Office interns gave every ounce of their skill
and dedication to NSP’s development: Erin Barringer, Laura Conn, Rebecca
Droller, Stephanie Lin, Mira Schainker, and Victoria Sylos-Labini.
The members of our Local Advisory Boards have provided critical guidance and
wisdom to NSP’s Local Offices throughout the year.

24 IMPACT REPORT 2001-2002 IMPACT REPORT 2001-2002