CUSTOMER DEVELOPMENT

1. THE COMPANY AND THE VISION 4

A. UNILEVER VISION 5
B. WE WILL ACHIEVE OUR VISION 6
C. ULTIMATELY, ITS OUR PEOPLE 7
D. GREAT PEOPLE, GREAT PLACE 8
2. YOUR RECRUITMENT JOURNEY
A. INTERVIEW HINTS & TIPS 11
B. CAREERS IN CUSTOMER DEVELOPMENT 12
C. EMPLOYEES SPEAK 13
D. FEEDBACK 14
3. STAY CONNECTED 15
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Hindustan Unilever Limited
4.
CAREERS AT HUL
THE COMPANY AND THE VISION
We work to create
better futures every day
by improving quality of life
nding new ways to do
business, while doubling the
size of our company and halving
our environmental impact.
that can be found in
7 out of 10* households
worldwide, and the
14 brands that each
generate annual sales
of over 1 billion.
who use our products
every day, and the
hundreds of millions
of lives were improving
through the Unilever
Sustainable Living Plan.
and the
1 billion
we spend
each year on
R&D.
TAKE THE
2 BILLION
CONSUMERS
TAKE A WORLDWIDE
TURNOVER OF
51+ BILLION
TAKE 400
POWERHOUSE
BRANDS
TAKE EVERYTHING THAT MAKES
US A WORLD-LEADING COMPANY
5.
CAREERS AT HUL
UNILEVER VISION: SUSTAINABLE LIVING PLAN
A business with a conscience
Our target in brief
Imagine a successful,
growing company
that has improved the
health and wellbeing
of one billion people
Imagine a successful,
growing company
that has halved the
environmental
footprint of its
products
Imagine a successful,
growing company
that sources 100% of
its agricultural raw
materials sustainably
UNILEVER
BRANDS
SMALL,
EVERYDAY
ACTIONS
BILLIONS OF
CONSUMERS
BIG
DIFFERENCE
Click here to nd out more about the Levers of Change
Our vision is to create a better future in
which people can improve their quality of
life without increasing the environmental
footprint.
To do so, weve developed Unilevers
Sustainable Living Plan (USLP) a roadmap
explaining how we are going to change the
way we do business and grow within the
natural limits of our planet. Our plan is
designed to reduce our impacts across the
whole lifecycle of products.
Click here to nd out more about Unilevers Sustainable Living Plan
6.
CAREERS AT HUL
WE WILL ACHIEVE OUR VISION
with BRANDS & INNOVATION
in the MARKET PLACE
through CONTINUOUS IMPROVEMENT
and, above all, WITH PEOPLE
7.
CAREERS AT HUL
ADAPT A GROWTH MINDSET
Be passionate about winning and leading the market.
FOCUS ON CONSUMERS
See our brands through eyes of the customers, to dene what
they really want.
HAVE A BIAS FOR ACTION
Choose priorities, take intelligent risks, and bring sense
of urgency to decision making.
TAKE ACCOUNTABILITY
Drive their own performance, set themselves targets and
deliver results.
BUILD TALENT
Challenge themselves to grow and improve.
And work together to win.
ULTIMATELY, ITS OUR PEOPLE
Thats why, whatever their role,
we ask them to:
THEIR SMALL
(AND NOT SO
SMALL)
ACTIONS
THAT WILL
MAKE THE
BIG
DIFFERENCE
8.
CAREERS AT HUL
Agile approach working with maximum exibility and
minimum constraints where Employees may work anytime,
anywhere as long as business needs are met.
We also actively supports exible work arrangements,
where possible, in order to help employees successfully
integrate their work and home lives whilst continuing to
meet the needs of the business.
Agreement to exible working solutions for individuals will
always be dependent on the requirements of their role in
the business and their ability to deliver them.
Click here to nd out more about Agile Working at Unilever
WORKING PRACTICES
(Greater exibility,
accountability for results)
WORKPLACES
(Redesigned Effective
space utilisation,
collaborative focus)
TECHNOLOGY
(Virtual collaboration,
advanced mobility, tools,
can work at anytime,
from anywhere)
CAPABILITY
(Increased effectiveness
in big jobs and virtual
teams)
SUSTAINABILITY
(Less CO
2
, Energy, Waste)
SAVINGS
(Less travel, real estate)
VITALITY
(Increased balance,
empowerment)
DIVERSITY
(Talent attraction
and retention)
GREAT PEOPLE, GREAT PLACE
Unilever actively supports exible work arrangements, where possible, in order to help employees successfully integrate their work
and home lives whilst continuing to meet the needs of the business.
If appropriate for an individual role, HUL supports the following forms of Part Time Flexible Working Arrangement:
JOB SPLIT
Job Split is an arrangement where an
employee works fewer than 5 full days/week
and/or a reduced shift pattern.
JOB SHARE
Job Share is an arrangement whereby two people, on an equal basis,
voluntary share the duties and responsibilities of a single full-time job,
each working half the normal hours associated with the full time job. With
job-sharing, the individuals involved are jointly responsible for the job.
As you can see were asking a
lot. But were offering a lot in
return. For everyone who works
here, our vision means...
Youll become part of a leading-
edge company, where youll
work with outstanding brands
and outstanding people to drive
sustainable business growth.
CREATING
BETTER FUTURES
EVERY DAY
BY IMPROVING
QUALITY OF LIFE.
11.
CAREERS AT HUL
YOUR RECRUITMENT JOURNEY: INTERVIEW HINTS & TIPS
Research the Unilever website, understand the core values and know
what is on their agenda as a company.
Review the Job Description thoroughly to ensure you understand it
and prepare any questions you have in advance.
Be prepared to outline your career history as well as professional
related strengths and weaknesses which are relevant to this job.
Try to be concise in the interview, but elaborate when required.
Prepare examples of behaviours or competencies that you have
displayed in the past that will be relevant to this interview.
Ensure you know where the interview is happening and plan to be
there on time. (30 min early is better than 5 min late!)
Charge your cell phone on the day of the interview, but ensure you
turn it off before the interview begins.
1. Telephone interview
2. Personal interview
3. Verbal Offer
4. Contract of employment and offer details
5. On boarding and induction
12.
CAREERS AT HUL
YOUR RECRUITMENT JOURNEY: CAREERS IN
CUSTOMER DEVELOPMENT
Nearly 25,000 people use a Unilever product every second in virtually every country in the world; these
products are bought from 11 million stores, run by 150,000 customers. These numbers will double when we
achieve our company ambition.
Our Customer Development teams partner with customers to pioneer new products, categories and concepts.
CONSUMER AND CUSTOMER CENTRICITY
A job in Customer Development will challenge your
understanding of our business & consumers. You
will learn to develop and implement brand/category
solutions. By working on account management, you
will develop an execution mindset, focus on the top
and bottom line and market share and become an
expert in shopper trends and behaviours.
THOUGHT & INSIGHT
You will develop skills as a strategic
thinker, understanding the nancial and
economic challenges of your customers
and/or channel. You will know the best
way to create partnerships and build a
protable business.
MAKING A BUSINESS IMPACT
You will gain experience by working in markets across regions and countries, with
many customers at different levels and learn through the best tools, processes and
approaches. Providing leadership to the customer, you will develop a real business
mind, not just a deal-making approach.
13.
CAREERS AT HUL
YOUR RECRUITMENT JOURNEY: EMPLOYEES SPEAK
When I got restless and wanted to
try something new, I was given free
hand at creating my own business
model. Today, it lls my heart
with pride to know that model is
ourishing.
Manish Tiwary
(Executive Director, Sales &
Customer Development)
The great thing about HUL is, it
allows all kinds of Leadership
styles to ourish and grow. You
can nd your own way. At the
end of it, you turn out a much
more mature leader and more
importantly a better person.
Sharan Bains
(Trade Category Manager)
What really excites you when
you come in, is the kind of
people you interact with.
HUL is a talent power house.
Once you join you realize
its such a great company to
work, not just because of the
brands that you get to work
on but also people you get to
interact with.
Yatish Bhargava
(Trade Category Manager)
14.
CAREERS AT HUL
YOUR RECRUITMENT JOURNEY: FEEDBACK
Wed like to know about your experience with our
recruitment process.
We will send you a survey, and we would really
appreciate you taking the time to complete it, so
we can use your feedback to improve.
For more information, visit us on:
15.
CAREERS AT HUL
STAY CONNECTED
Follow us via social media of your choice and
get the latest updates on Unilever
Visit our Careers website to view what our employees has to say about
Working at Unilever.
www.hul.co.in/careers-redesign