Sub: Acceptance of bills by Pay & Accounts Offices
1. The Office of Controller of Accounts has issued a time schedule within which Pay & Accounts Offices have to deal with and dispose of the bills received from different Administrative departments. In this connection, it is observed that over a period of time certain offices have developed their own informal practice of specifying the days for acceptance of certain category of bills etc. It is to be noted that such a restrictive practice is not in the interest of prompt and efficient service to the customer/client departments. As officers and staff of a service delivery department, all the employees of Finance and Accounts Department should be ready to accept files and bills during office hours, as and when they are referred to by the Administrative departments without any limitation (like non-acceptance of files/bills after a specified hour or on specified days). Therefore, it is impressed upon all the employees of the Finance and Accounts Department at all levels that they should be open to acceptance of files and bills on all working days without any self-declared restrictive practices.
2. It is also observed that Drawing and Disbursing Officers are not giving sufficient attention to the monthly reconciliation of accounts with the Pay & Accounts Offices. Such reconciliation is to be done in a timely manner in the interest of proper compilation of accounts.
3. In addition, the Drawing & Disbursing Officers are also advised to give personal attention to adjustment of outstanding advances drawn for different purposes. If non-settlement of advances taken for specific purposes continues beyond a reasonable period, subsequent sanctions may not be admitted by the Accounts Department in accordance with the rules. Therefore it is requested that the Drawing and Disbursing Officers and Pay and Accounts Officers may launch a drive to have as many outstanding advances as possible to be settled within a month. Monthly meetings scheduled between the DDO and PAO for reconciliation of accounts should be adhered to regularly.
4. Clarifications and objections raised in the offices of PAOs if any should be crisp and self-explanatory and in legible handwriting. By giving attention to such qualitative aspects of our work, it is expected that the overall standard of service will go up.
5. All the concerned officials are requested to note the spirit of this circular and observe these guidelines in the interest of improving the standard of our service to the customer/client departments.