.

A technician wishes to boot a computer using a CD-ROM that contains a limited operating system and
diagnostic utilities. Where would the technician set the boot order for the PC?
My Computer;
Control Panel;
Device Manager;
BIOS;
Start Menu.

.Which type of power connector is used to connect devices such as optical drives and hard drives?
20-pin;
24-pin;
Berg;
Molex;
P8;
P9.
Which type of standard interface allows users to connect and disconnect peripheral devices while the
computer is running without having to restart?
IDE;
SATA;
PATA;
USB.

A technician has installed a new sound card in a PC but it is not operating correctly. Where should the
technician look to investigate driver problems?
Computer Management;
Device Manager;
My Computer;
System Tools.

Which computer components must a technician never try to work on when wearing an antistatic wrist
strap ?
CPU;
Hard disk;
Keyboard;
CRT monitor;
RAM module.

How does a technician discharge static buildup ?
Touching the painted part of the computer case;
Touching an unpainted part of the computer case;
Touching an antistatic wrist strap before touching any computer equipment;
Touching an antistatic mai before touching any computer equipment.


. Which step should be performed first when servicing computer equipment ?
Wipe down the exterior with a lint free, damp soft cloth;
Open the case and chek for any loose connections;
Turn off and remove the power source;
Replace any suspected bad components with known good components.


Wich condition refers to a sudden and dramatic increase in voltage, which is usualy caused by lighting ?
Brownout;
Sag;
Spike;
Surge.

12. Why should an antistatic wrist strap be worn when working on electronic equipment ?
To prevent interference from clothing and loose jewelry;
To equalize the electrical charge between a person and the equipment;
To prevent clothing made of silk, polyester, or wool from generating a static charge;
To draw static electricity away from a component and transfer it safetely from equipment to a
grounding point.



13. Which precaution should be taken when working around electronic devices?
Avoid using magnetized tools;
Only use hard tools from the same vendor;
Wear ESD protection to repair monitors in humid environments;
Avoid using ESD wrist straps and ESD mats simultaneously.


14. Which tool in Windows XP gives a technician access to initialize disks and create partitions ?
Defrag;
Disk Cleanup;
Disk Management;
Format;
Scandisk.

16. Which two tools are recommended for cleaning a PC ? (Choose two)
Antibacterial spray;
Compressed air;
Mild abrasive detergent;
Nylon brush;
Rubbing alcohol;
Soft cloth.


17. Which tool should be used if a user needs to optimize space on a hard drive?
Defrag;
Disk Management;
Fdisk;
Format.

20. Which two tools can help protect against ESD ? (Choose two)
Antistatic wrist strap;
Compressed air;
Antistatic mat;
Safesty glasses;
Polyester clothing.


15.A technician is installing a new power supply in a computer. Which type of power connector should
be used to connect to an ATX motherboard?
Berg;
Mini-Molex;
Molex;
20-pin connector.


16.Where should internal drives be installed in a computer?
in internal bays;
on the AGP channel;
on the motherboard;
on PCIe expansion slots.


17.What is a function of the BIOS?
enables a computer to connect to a network;
provides temporary data storage for the CPU;
performs a check on all internal components;
provides graphic capabilities for games and applications.


18.When installing a CPU in a ZIF socket, how should the technician align the pins to avoid damage?
Pin 1 is always aligned with the opposite corner from the base of the lever;
Pin 1 on the CPU is aligned with Pin 1 on the ZIF socket;
Pin 1 is aligned with the corner closest to the memory;
The removed corner of the CPU is always aligned with the corner opposite Pin 1.


19.What should be the next installation step after all the internal components of a PC have been
installed and connected to the motherboard and power supply?
Connect the monitor cable;
Connect the network cable;
Reattach the side panels to the case;
Connect the power cables to the computer.


20.What is a function of the adapter cards that are installed in a computer?
to transfer external power to the motherboard;
to connect the motherboard to internal memory;
to connect internal power cables to the motherboard;
to provide functionality for external components to be connected to the computer.


12.When building a computer, which two components are normally installed in 3.5-inch drive bays?
(Choose two.)
hard drive;
optical drive;
floppy drive;
flash drive;
video card.


13.Which two connectors are used to connect external peripherals? (Choose two.)
EIDE;
Molex;
PATA;
PS/2;
USB.


.What is a convenient way that a technician can tell whether a ribbon cable is for an IDE hard drive or a
floppy drive?
The IDE cable has a colored stripe on one edge;
The floppy cable motherboard connector is normally gray;
The IDE cable is gray;
The floppy cable has a twist in the cable


Which action is recommended to prevent the motherboard from contacting the metal base of the case?
Ensure that the non-conductive side of the case is beneath the motherboard;
Use standoffs to keep the motherboard above the metal base;
Use a self-adhesive non-conductive membrane on the underside of the motherboard.