management PROGRAMS

TAKE CONTROL OF YOUR CAREER

www.unb.ca/cel/management
learn the latest techniques and trends with
OUR MANAGEMENT SEMINARS
Employers value team members who continue to learn. Seminars are an ideal way to update and improve
yours skills in a particular area with a minimal investment of time. Choose from our many options, ranging from
a half-day to several days:
Assertiveness Skills: Communicating with Confdence
Business Writing & Grammar
Change Management
Dynamics of Team Building
Efective Supervision
Financial StatementsYour Business Report Card
The Five Dysfunctions of Teams
IT Service Management
Leadership Development for Women
Maximizing Your Leadership Efectiveness
Persuasive Presentation Skills
Time Management for Professionals
Training the Trainer
Transition to Supervision
Tried & True, Proven Leadership Success Tips and Methods
We are continually developing new seminars in response to industry trends and the needs of our clients.
Visit www.unb.ca/cel/management for a current list of seminar options.
UNIVERSITY OF NEW BRUNSWICK
TO FIND OUT MORE ABOUT OUR PROGRAMS OR TO REGISTER CONTACT US.
Phone: 506 447-3340 1 866 599-4646
Email: celprograms@unb.ca
OR VISIT US ONLINE AT:
www.unb.ca/cel/management
Enriching your life...
Achieving your goals
empower YOUR EMPLOYEES
CUSTOMIZED TRAINING SOLUTIONS
UNB College of Extended Learning is a full-service workforce development partner, we have the expertise and
experience to help you fulfll your organizations training needs.

We can present one of our popular seminars exclusively to your employees or we can customize a program to
meet your organizations specifc learning requirements.

We provide:
Needs Assessment Convenient & Flexible Delivery Models
Curriculum Development Training Evaluation
Expert Instructors
For more information visit www.unb.ca/cel/career/training, or call 506 458-7619
get the training that GETS RESULTS
Managers are key to a companys performance. By learning the latest management theories and best practices
you position yourselfand your companyto succeed.
UNB CEL specializes in training supervisors and managers. Employers value our programs because they are
developed in consultation with industry and taught by industry experts. That means you and your company are
guaranteed a meaningful return on your investment of time and money.
For entry-level managers, our training provides a solid grounding in management theory and practice that you
can apply immediately. Experienced managers will beneft from our advanced program, which helps you develop
your vision and become a more strategic leader. At all levels, we ofer leading-edge programming that breaks
through the clutter of everyday operations.
Best of all, you can choose from online programs, face-to-face instruction, or short seminarsall conveniently
scheduled for working professionals like you.
CEL MANAGEMENT PROGRAMS & SEMINARS
ONLINE Certifcate in Management Essentials for prospective, entry-level, or developing managers
Management Development Certifcate for developing and experienced managers
Seminars for Managers and Supervisors
certificate in management essentials ONLINE
Coming soon
In its study, How Companies Manage the Front Line Today, McKinsey found that 80 percent of front-line leaders report
dissatisfaction with their job performance, and 70 percent of senior managers agreed.
This program introduces you to the basic tools every manager or supervisor needs to succeed. You will learn
real-world skills, techniques, and processes that you can apply in any supervisory situation.
Required courses: Elective Courses: (Choice of 4)
Leading from Within Beyond Engagement
Communicating with Impact Operations Management Toolbox
Leadership vs Management Coaching Skills for Managers
Taking the Guess Work Out of Management Leading and Managing Through Change
Managing Challenging Behaviours Building a Successful Team
Supervisors Toolbox Mediation and Negotiation Toolbox
Etiquette, Ethics, and e-Communication
Navigating People-Driven Crisis
Customer Relationship Management Strategy
Think Like a Leader
The courses are ofered completely online in a self-paced format that fts your schedule. You will complete a
Self-Assessment of your management competencies during course one, Leading from Within. The personal
assessment will allow you to gain an understanding of your strengths and weaknesses as a leader and will help
you to select your four electives.
When you have successfully completed the six required and four elective courses, your Certifcate of
Profciency will set you apart from the competition and increase your chances of breaking into or advancing in a
management career.
Who Should Attend
Recent university or college graduates looking for
entry-level supervisory or management positions
New or emerging managers who want to improve
their skills quickly and apply them immediately
management development CERTIFICATE
If you want to refne or broaden your management skills, this is the program for you. In only 17 days over the
course of 8 months, your learning can propel you to the top of your profession with the latest techniques in:
Teambuilding and leadership
Change and confict management
Financial and project management
Communication and business writing
Human resource management
Organizational behaviour
Strategic planning
Quality management and innovation
This face-to-face program enables you to learn in a group setting from highly qualifed professionals. You will
have the opportunity to discuss real-world case studies and get hands-on experience through a variety of class
activities. A signifcant beneft is learning about yourself and others, as well as a chance to network, exchange
ideas, and share experiences with fellow program participants.
You will take something away from each session that you can apply immediately. At the end of the program,
your Certifcate of Profciency will show your employer that you have mastered the skills of efective
management and can motivate your team to greater productivity.
Who Should Attend
Up and coming managers
Supervisors who want to become managers
Technical professionals who want to move into a management position
Experienced managers who want to move up to a more senior position
I entered the Management Development Program as soon as I
entered my frst-ever management position. What I learned saved
me from making a lot of mistakes at the outset. When I had to do my
frst staf evaluations, I immediately turned to tips and information
I learned in the program because they were tangible and relevant.
Fiona Williams
Executive Director
Liberty Lane Inc.
The program provides a format where peer-to-peer
sharing allows participants to gain insight and advice for
handling many challenges in our day-to-day business.
Anyone responsible for managing people will take
something away after each session.
Andy Saunders
Project Manager Information Services
Day & Ross Transportation Group
get the training that GETS RESULTS
Managers are key to a companys performance. By learning the latest management theories and best practices
you position yourselfand your companyto succeed.
UNB CEL specializes in training supervisors and managers. Employers value our programs because they are
developed in consultation with industry and taught by industry experts. That means you and your company are
guaranteed a meaningful return on your investment of time and money.
For entry-level managers, our training provides a solid grounding in management theory and practice that you
can apply immediately. Experienced managers will beneft from our advanced program, which helps you develop
your vision and become a more strategic leader. At all levels, we ofer leading-edge programming that breaks
through the clutter of everyday operations.
Best of all, you can choose from online programs, face-to-face instruction, or short seminarsall conveniently
scheduled for working professionals like you.
CEL MANAGEMENT PROGRAMS & SEMINARS
ONLINE Certifcate in Management Essentials for prospective, entry-level, or developing managers
Management Development Certifcate for developing and experienced managers
Seminars for Managers and Supervisors
certificate in management essentials ONLINE
Coming soon
In its study, How Companies Manage the Front Line Today, McKinsey found that 80 percent of front-line leaders report
dissatisfaction with their job performance, and 70 percent of senior managers agreed.
This program introduces you to the basic tools every manager or supervisor needs to succeed. You will learn
real-world skills, techniques, and processes that you can apply in any supervisory situation.
Required courses: Elective Courses: (Choice of 4)
Leading from Within Beyond Engagement
Communicating with Impact Operations Management Toolbox
Leadership vs Management Coaching Skills for Managers
Taking the Guess Work Out of Management Leading and Managing Through Change
Managing Challenging Behaviours Building a Successful Team
Supervisors Toolbox Mediation and Negotiation Toolbox
Etiquette, Ethics, and e-Communication
Navigating People-Driven Crisis
Customer Relationship Management Strategy
Think Like a Leader
The courses are ofered completely online in a self-paced format that fts your schedule. You will complete a
Self-Assessment of your management competencies during course one, Leading from Within. The personal
assessment will allow you to gain an understanding of your strengths and weaknesses as a leader and will help
you to select your four electives.
When you have successfully completed the six required and four elective courses, your Certifcate of
Profciency will set you apart from the competition and increase your chances of breaking into or advancing in a
management career.
Who Should Attend
Recent university or college graduates looking for
entry-level supervisory or management positions
New or emerging managers who want to improve
their skills quickly and apply them immediately
management development CERTIFICATE
If you want to refne or broaden your management skills, this is the program for you. In only 17 days over the
course of 8 months, your learning can propel you to the top of your profession with the latest techniques in:
Teambuilding and leadership
Change and confict management
Financial and project management
Communication and business writing
Human resource management
Organizational behaviour
Strategic planning
Quality management and innovation
This face-to-face program enables you to learn in a group setting from highly qualifed professionals. You will
have the opportunity to discuss real-world case studies and get hands-on experience through a variety of class
activities. A signifcant beneft is learning about yourself and others, as well as a chance to network, exchange
ideas, and share experiences with fellow program participants.
You will take something away from each session that you can apply immediately. At the end of the program,
your Certifcate of Profciency will show your employer that you have mastered the skills of efective
management and can motivate your team to greater productivity.
Who Should Attend
Up and coming managers
Supervisors who want to become managers
Technical professionals who want to move into a management position
Experienced managers who want to move up to a more senior position
I entered the Management Development Program as soon as I
entered my frst-ever management position. What I learned saved
me from making a lot of mistakes at the outset. When I had to do my
frst staf evaluations, I immediately turned to tips and information
I learned in the program because they were tangible and relevant.
Fiona Williams
Executive Director
Liberty Lane Inc.
The program provides a format where peer-to-peer
sharing allows participants to gain insight and advice for
handling many challenges in our day-to-day business.
Anyone responsible for managing people will take
something away after each session.
Andy Saunders
Project Manager Information Services
Day & Ross Transportation Group
get the training that GETS RESULTS
Managers are key to a companys performance. By learning the latest management theories and best practices
you position yourselfand your companyto succeed.
UNB CEL specializes in training supervisors and managers. Employers value our programs because they are
developed in consultation with industry and taught by industry experts. That means you and your company are
guaranteed a meaningful return on your investment of time and money.
For entry-level managers, our training provides a solid grounding in management theory and practice that you
can apply immediately. Experienced managers will beneft from our advanced program, which helps you develop
your vision and become a more strategic leader. At all levels, we ofer leading-edge programming that breaks
through the clutter of everyday operations.
Best of all, you can choose from online programs, face-to-face instruction, or short seminarsall conveniently
scheduled for working professionals like you.
CEL MANAGEMENT PROGRAMS & SEMINARS
ONLINE Certifcate in Management Essentials for prospective, entry-level, or developing managers
Management Development Certifcate for developing and experienced managers
Seminars for Managers and Supervisors
certificate in management essentials ONLINE
Coming soon
In its study, How Companies Manage the Front Line Today, McKinsey found that 80 percent of front-line leaders report
dissatisfaction with their job performance, and 70 percent of senior managers agreed.
This program introduces you to the basic tools every manager or supervisor needs to succeed. You will learn
real-world skills, techniques, and processes that you can apply in any supervisory situation.
Required courses: Elective Courses: (Choice of 4)
Leading from Within Beyond Engagement
Communicating with Impact Operations Management Toolbox
Leadership vs Management Coaching Skills for Managers
Taking the Guess Work Out of Management Leading and Managing Through Change
Managing Challenging Behaviours Building a Successful Team
Supervisors Toolbox Mediation and Negotiation Toolbox
Etiquette, Ethics, and e-Communication
Navigating People-Driven Crisis
Customer Relationship Management Strategy
Think Like a Leader
The courses are ofered completely online in a self-paced format that fts your schedule. You will complete a
Self-Assessment of your management competencies during course one, Leading from Within. The personal
assessment will allow you to gain an understanding of your strengths and weaknesses as a leader and will help
you to select your four electives.
When you have successfully completed the six required and four elective courses, your Certifcate of
Profciency will set you apart from the competition and increase your chances of breaking into or advancing in a
management career.
Who Should Attend
Recent university or college graduates looking for
entry-level supervisory or management positions
New or emerging managers who want to improve
their skills quickly and apply them immediately
management development CERTIFICATE
If you want to refne or broaden your management skills, this is the program for you. In only 17 days over the
course of 8 months, your learning can propel you to the top of your profession with the latest techniques in:
Teambuilding and leadership
Change and confict management
Financial and project management
Communication and business writing
Human resource management
Organizational behaviour
Strategic planning
Quality management and innovation
This face-to-face program enables you to learn in a group setting from highly qualifed professionals. You will
have the opportunity to discuss real-world case studies and get hands-on experience through a variety of class
activities. A signifcant beneft is learning about yourself and others, as well as a chance to network, exchange
ideas, and share experiences with fellow program participants.
You will take something away from each session that you can apply immediately. At the end of the program,
your Certifcate of Profciency will show your employer that you have mastered the skills of efective
management and can motivate your team to greater productivity.
Who Should Attend
Up and coming managers
Supervisors who want to become managers
Technical professionals who want to move into a management position
Experienced managers who want to move up to a more senior position
I entered the Management Development Program as soon as I
entered my frst-ever management position. What I learned saved
me from making a lot of mistakes at the outset. When I had to do my
frst staf evaluations, I immediately turned to tips and information
I learned in the program because they were tangible and relevant.
Fiona Williams
Executive Director
Liberty Lane Inc.
The program provides a format where peer-to-peer
sharing allows participants to gain insight and advice for
handling many challenges in our day-to-day business.
Anyone responsible for managing people will take
something away after each session.
Andy Saunders
Project Manager Information Services
Day & Ross Transportation Group
management PROGRAMS
TAKE CONTROL OF YOUR CAREER
www.unb.ca/cel/management
learn the latest techniques and trends with
OUR MANAGEMENT SEMINARS
Employers value team members who continue to learn. Seminars are an ideal way to update and improve
yours skills in a particular area with a minimal investment of time. Choose from our many options, ranging from
a half-day to several days:
Assertiveness Skills: Communicating with Confdence
Business Writing & Grammar
Change Management
Dynamics of Team Building
Efective Supervision
Financial StatementsYour Business Report Card
The Five Dysfunctions of Teams
IT Service Management
Leadership Development for Women
Maximizing Your Leadership Efectiveness
Persuasive Presentation Skills
Time Management for Professionals
Training the Trainer
Transition to Supervision
Tried & True, Proven Leadership Success Tips and Methods
We are continually developing new seminars in response to industry trends and the needs of our clients.
Visit www.unb.ca/cel/management for a current list of seminar options.
UNIVERSITY OF NEW BRUNSWICK
TO FIND OUT MORE ABOUT OUR PROGRAMS OR TO REGISTER CONTACT US.
Phone: 506 447-3340 1 866 599-4646
Email: celprograms@unb.ca
OR VISIT US ONLINE AT:
www.unb.ca/cel/management
Enriching your life...
Achieving your goals
empower YOUR EMPLOYEES
CUSTOMIZED TRAINING SOLUTIONS
UNB College of Extended Learning is a full-service workforce development partner, we have the expertise and
experience to help you fulfll your organizations training needs.

We can present one of our popular seminars exclusively to your employees or we can customize a program to
meet your organizations specifc learning requirements.

We provide:
Needs Assessment Convenient & Flexible Delivery Models
Curriculum Development Training Evaluation
Expert Instructors
For more information visit www.unb.ca/cel/career/training, or call 506 458-7619
management PROGRAMS
TAKE CONTROL OF YOUR CAREER
www.unb.ca/cel/management
learn the latest techniques and trends with
OUR MANAGEMENT SEMINARS
Employers value team members who continue to learn. Seminars are an ideal way to update and improve
yours skills in a particular area with a minimal investment of time. Choose from our many options, ranging from
a half-day to several days:
Assertiveness Skills: Communicating with Confdence
Business Writing & Grammar
Change Management
Dynamics of Team Building
Efective Supervision
Financial StatementsYour Business Report Card
The Five Dysfunctions of Teams
IT Service Management
Leadership Development for Women
Maximizing Your Leadership Efectiveness
Persuasive Presentation Skills
Time Management for Professionals
Training the Trainer
Transition to Supervision
Tried & True, Proven Leadership Success Tips and Methods
We are continually developing new seminars in response to industry trends and the needs of our clients.
Visit www.unb.ca/cel/management for a current list of seminar options.
UNIVERSITY OF NEW BRUNSWICK
TO FIND OUT MORE ABOUT OUR PROGRAMS OR TO REGISTER CONTACT US.
Phone: 506 447-3340 1 866 599-4646
Email: celprograms@unb.ca
OR VISIT US ONLINE AT:
www.unb.ca/cel/management
Enriching your life...
Achieving your goals
empower YOUR EMPLOYEES
CUSTOMIZED TRAINING SOLUTIONS
UNB College of Extended Learning is a full-service workforce development partner, we have the expertise and
experience to help you fulfll your organizations training needs.

We can present one of our popular seminars exclusively to your employees or we can customize a program to
meet your organizations specifc learning requirements.

We provide:
Needs Assessment Convenient & Flexible Delivery Models
Curriculum Development Training Evaluation
Expert Instructors
For more information visit www.unb.ca/cel/career/training, or call 506 458-7619