NAME OF INSPECTION BODY QUALITY MANUAL

Quality Manual: Table of contents

Number Section
0.0. General
1.0. Background of the inspection body
2.0. Normative references
3.0. Terms and definitions
.1. !mpartiality and independence
.2 "onfidentiality
#.1. $dministrative re%uirements
#.2. &rgani'ation and management
(.1. )ersonnel
(.2. *acilities and e%uipment
(.3. +ubcontracting
,.1. !nspection methods and procedures
,.2. -andling inspection items and samples
,.3. !nspection records
,.. !nspection reports and inspection certificates
,.#. "omplaints and appeals
..1. /anagement system re%uirements
..2. /anagement system documentation
..3. "orrective actions
... )reventive actions
..#. /anagement revie0
..(. !nternal audits
1ritten by "hecked by $pproved by
2, mei. 1
1
NAME OF INSPECTION BODY QUALITY MANUAL
1ritten by "hecked by $pproved by
2, mei. 1
REVISION HISTORY
Rev Description of Change Author Effective
Date
0 !nitial release 2 0302312
1
2
3

#
2
NAME OF INSPECTION BODY QUALITY MANUAL
QM 0.0 GENERAL Version 1 03/0/!01!
0.1. The numbering of this %uality manual directly corresponds to the numbering of !+&
1,020.
This %uality manual is only valid if all pages are at the same issue level as sho0n in
4 .02015 inde6 %uality manual.
7pdates to this manual 0ill be made by re2issuing the relevant section of this manual and
adapting the issue level in the inde6.
0.2. This %uality manual documents our %uality system and demonstrates our inspection
body's ability to perform inspection and to meet regulatory re%uirements.
This manual establishes compliance 0ith !+& 1,020.
QM 1.0 "A#$GR%&' %( T)E *N+,E#T*%N "%'- Version 1 03/0/!01!
1.1. Describe the background, sector, activities, personnel and scope of your inspection
body.
The inspections performed by our inspection body include:
-- list out the inspections performed by your inspection body --
-- describe the functions and the technical scope of activity for which the inspection body
is competent. --
-- Distinguish between the inspections which are part of the quality system and those
inspections which are not. --
1ritten by "hecked by $pproved by
2, mei. 1
3
NAME OF INSPECTION BODY QUALITY MANUAL
1.2. Describe the history of your inspection body.
QM !.0 N%RMAT*VE RE(EREN#E+ Version 1 03/0/!01!
The follo0ing referenced documents are indispensable for the application of this document. *or
dated references5 only the edition cited applies. *or undated references5 the latest edition of the
referenced document 8including any amendments9 applies.
QM 3.0 TERM+ AN' 'E(*N*T*%N+ Version 1 03/0/!01!
2.1. The %uality manager is responsible for establishing and maintaining a list of definitions
and conventions 84 00019.
4efinitions from !+&3!:" 1,000 are relevant. *or other definitions
those given in !+& ;000 are applicable.
The list is added to this %uality manual.
2.2. The %uality manager is responsible for establishing and maintaining a list of
abbreviations used in the %uality manual.
This list is added to the manual 84 00029.
QM ..1 *n/e0en/ence an/ i10artiality Version 1 03/0/!01!
.1. The personnel of the inspection body is free from any commercial5 financial and other
pressures 0hich might affect their <udgement. )rocedures are implemented to ensure that
persons or organi'ations e6ternal to the inspection body5 cannot influence the results of
the inspections carried out 8see procedure )019.
.2. &ur inspection body identifies risks to its impartiality on an ongoing basis
8procedure )019.
.3. The %uality policy sho0s that our inspection body has got top management
commitment to impartiality.
.. The inspection body is independent to the e6tent that is re%uired 0ith regard to the
conditions under 0hich it performs its services.
$. !f your inspection body provides =third party= services>
&ur inspection body provides =third party= services and meets the follo0ing criteria>
1ritten by "hecked by $pproved by
2, mei. 1

NAME OF INSPECTION BODY QUALITY MANUAL

2 &ur inspection body is independent of the parties involved.
The inspection body and its staff responsible for carrying out the inspection is not the
designer5 manufacturer5 supplier5 installer5 purchaser5 o0ner5 user or maintainer of the
items 0hich they inspect5 nor the authori'ed representative of any of these parties.
2 The inspection body and its staff don?t engage in any activities that may conflict 0ith
their independence of <udgement and integrity in relation to their inspection activities.
!n particular they are not directly involved in the design5 manufacture5 supply5
installation5 use or maintenance of the items inspected or similar competitive items.
2 $ll interested parties have access to the services of the inspection body. There is no
undue financial or other conditions. The procedures under 0hich the body operates are
administered in non2discrimatory manner.

B. !f your inspection body forms a separate and identifiable part of an organi'ation
involved in the design5 manufacture5 supply5 installation5 use or maintenance of the
items it inspects and has been established to supply inspection services to its parent
organi'ation>
&ur inspection body meets the follo0ing criteria>

2 $ clear separation of the responsibilities of the inspection personnel from those of the
personnel employed in the other functions is established by organi'ational
identification and the reporting methods of the inspection body 0ithin the parent
organi'ation.
2 The inspection body and its staff don?t engage in any activities that may conflict 0ith
their independence of <udgement and integrity in relation to their inspection activities.
!n particular they are not directly involved in the design5 manufacture5 supply5
installation5 use or maintenance of the items inspected or similar competitive items.
2 !nspection services are only supplied to the organi'ation of 0hich the inspection body
forms a part.
". !f your inspection body is involved in the design5 manufacture5 supply5 installation5
use or maintenance of the items it inspects or of similar competitive items and may
supply inspection services to other parties not being its parent organi'ation>
&ur inspection body meets the follo0ing criterion>

2 &ur inspection body provides safeguards 0ithin the organi'ation to ensure ade%uate
segregation of responsibilities and accountabilities in the provision of inspection
services by organi'ation and3or documented procedures.
1ritten by "hecked by $pproved by
2, mei. 1
#