Hoodo Service Manual (V1 01)

SISS Technology Inc. V1.
00

HODOO SIP-30 1/45

HODOO SIP-30
Service Manual

This manual and product are protected by copyright and patent law.
Partial or whole reproduction, copy and translation of this manual and product/ change to electronic media or
mechanically-readable form without prior written consent is strictly prohibited. This manual and product
SISS Technology Inc. V1.00

HODOO SIP-30 2/45
could have mark / technical errors and they can be changed without prior notice.

SIP-30 is a model name of SiSS Technology Inc.
HODOO is a trademark of SiSS Technology Inc.
SISS Technology Inc. and Logo are trademarks of SISS Technology Inc.

Copyright 2006, 2010 SISS Technology Inc.


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Service Manual Information
Please check the followings before reading the manual.

Notice
This mark informs the status which is capable to damage hardware and software on using

Notice
It explains the status which is capable to damage user on using printer. In case that there is this notice in
manual, please be sure to use according to manual.

TIP
It explains convenient method.

Reference
It explains helpful article.


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1. IDENTIFICATION DATA
1.1 Identification Data
1.2 Identification of the Machine type
1.3 Approval Data of Manufacturer

2. MODULE MAINTENANCE
2.1 Main Case
2.2 Side Case
2.3 LCD Board
2.4 Main Board
2.5 TPH / HEAD Block
2.6 MS Module
2.7 IC Module
2.8 PAN Module
2.9 Card Guide Module
2.10 Hopper Module
2.11 TPH UP/DOWN Modules
2.12 Belt Module

3. BOARD CONNECT
3.1 Main Board Connect
3.3 Flip-Over Board Connect
3.4 IC Board

4. PART NAME
4.1 Main Module Name
4.2 Switch and Ports
4.2 LCD Display

5. TROUBLE SHOOTING
5.1 Faulty of printing
5.2 Faulty of MS
5.3 Faulty of Smart IC

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5.4 Error Code Table and action
5.5 TPH Module Replacement

6. SPARE PARTS


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HODOO SIP-30/SIP-30F 1. IDENTIFICATION DATA

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1.1 IDENTIFICATION DATA

1.2 IDENTIFICATION OF THE MACHINE TYPE

1.3 APPROVAL DATA OF MANUFACTURER

Form Approval sticker related the product is
adhered on the bottom.
There are serial no. and identification of the
machine type in the sticker.
Model: HODOO SIP-30
TYPE: Card Printer
Rated Voltage: 24V / 2.5A
Serial No : Serial Number & Barcode


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HODOO SIP-30/SIP-30F 2. MODULE MAINTENANCE

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2.1 Main Case

1. Remove the screws of No., on the
bottom.

1. Remove the screws of No. , on the
case.

1. The screws of No., on the bottom and
No., on the case are different kind.


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2.2 Side Case

1. Side cases are adhered on the main frame
to the Hopper and Stacker direction. The case
No. is Hopper side case and No. is for
Stacker.

1. At the front direction, remove 4pcs of No.
, spherical head screw on the main
frame.

1. At the back direction, remove 4pcs of No.
, spherical head screw on the main
frame.


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2.3 LCD Board

2. Remove Flat Cable which is connected with
Main board.

1. Remove 4pcs of No. flush bolt on the LCD
board.


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2.4 Main Board

1. Remove No. spherical head screw on the
bottom of main frame at the Hopper direction.

2. Remove the connected cables while lifting
the main frame.

1. Remove 6pcs of No. spherical head
screw on the bottom.

1. After removing the connected cables, lift the
frame clockwise on the No. axis.


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2.5 TPH / HEAD Block

1. Turn the No. - type screw
counterclockwise and remove the clamp screw.
2. Remove the cable which is connected to No.
TPH module.
3. After removing clamp screw and the
connected cable of TPH module, separate the
module in the arrow direction.

1. Remove 2pcs of No. spherical head
screw on the main frame for HEAD Block.

1. If you remove separated TPH and HEAD
Block, it can be divided like the right picture.

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2.6 MS Module

No. Pressure Roller is important for MS working. Get the Roller to move smoothly on installing.

1. After removing fixed MS Pressure Roller,
remove No. MS Module set screw and No.
Flat-Cable which is connected to MS Module
and Main Board.

1. The parts related to MS Module are like the
followings.

1. Remove No. screw of the back Frame
and No. MS Head Pressure Roller.


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2.7 IC Module

In case that the pressure of No. IC Contact is low, it might not work normally. In order to raise the
pressure of Contact, move No. Solenoid Module to back direction and make pulling power strong.

1. The instrument, which is connected to No.
Solenoid and No. Contact Board, works as
making Solenoid rectilinear motion and Contact
Board up-and-down motion.

1. No. cable is connected to IC Contact
Board.
2. No. cable is connected to Mobile SIM
Board of left bottom in front of Hopper.
3. No. cable is connected to CN15 Connect
of Main Board.

1. The related parts with IC Module are like the
followings.
2. No. Board is Mobile SIM Board.
3. No. Board is IC Board.
4. No. Board is Contact Board.
5. No. Board is connecting Module of
Solenoid with Contact Board.


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2.8 PAN Module

The function of PAN is to cool down the temperature of TPH surface. As the space between Block and PAN,
dont give a shock at the top of PAN.

1. Remove 4pcs of screw fixed on PAN Block.

1. In case of changing PAN from PAN Block,
remove 4pcs of No. screw and separate it
with Block.


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2.9 Card Guide Module

The tape of No. Cleaning Roller is consumables and can be used as changing if necessary.

1. No. Guide for Card Thickness is equipped
in the front of Hopper and Antistatic Brush is
connected all in one.

2. It sets up the thickness of card as turning
No. gauge left and right.

1. The Guide for Card Thickness consists of
right pictures module.


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2.10 Hopper Module

Please be careful not to give a shock to the bearing to connect Main Frame with Roller Shaft on disassembling.
If the bearing is damaged, it might not work normally.

1. The Roller of Hopper Module is special
Roller which has Embossing treatment.

2. Removing Hopper Module is like the
following.
-. Remove the screw of Hopper Guide
connected to both side of Main Frame like No.
.
-. Disassemble the parts such as Roller, Belt,
and gear.
-. Disassemble the Hopper Guide of Main
Frame, broaden the Frame and remove the
Hopper Module.

1. If removing Hopper Module, the parts are
like the right picture.


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2.11 TPH UP/DPOWN Module

1. No. and sensor are connected to
CN20 and CN19 each.

1. No. and sensor are connected to
CN20 and CN19 each.

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2.12 Belt Module

No. Tension Bearing controls the tension of Belt and sets No. Belt to have proper tension. In case that the
tension of No. Belt is not proper, J itter can occur on MS Read, Write. Also, the tension of No. Belt is
not proper, a horizontal line can occur when printing or the printing quality can be debased.

1. It consists of total 5pcs of Belt of 4 MX Belts
and 1 TN Belt.

1. No. Belt connects 3
rd
Roller and Printer
Roller.
2. No. Belt connects Main Feed Motor and
Printer Roller.
st
and 2
nd
Roller.
4. No. Belt connects Card Feed Motor and
Feed Roller.
nd
Roller and Printer
Roller.


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HODOO SIP-30/SIP-30F 3. BOARD Connect

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3.1 Main Board Connect

Connect No Device Connect No Device
CN8 PAN Motor CN21 Ribbon Check Sensor
CN9 Reserved CN23 MS Module
CN10 Reserved CN25 LCD Module
CN11 Flip-Over Module CN26 Path Sensor 4
CN12 RF Board CN27 Path Sensor 3
CN13 Reserved CN28 Path Sensor 2
CN14 Reserved CN29 Path Sensor 1
CN15 IC Board CN31 Main Feed Motor
CN16 Reserved CN32 Ribbon Motor
CN17 Reserved CN33 IC Solenoid Motor
CN18 Ribbon Encoder Sensor CN34 TPH UP/DOWN Motor
CN19 TPH DOWN Sensor CN35 Card Feed Motor
CN20 TPH UP Sensor

CN26 CN27
CN10
CN16 CN15 CN12
CN11
CN21 CN17 CN13
CN34
CN33 CN32 CN29
CN25
CN35 CN28
CN31
CN14
CN18 CN19 CN20
CN8
CN9
CN23
CN7

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3.3 Flip-Over Board Connect

Connect No Device Connect No Device
CN1 Reserved CN10 Printer to Flip-Over Sensor
CN2 Flip-Over Rotate Motor CN11 Reserved
CN5 Flip-Over Feed Motor CN12 Upper Sensor
CN6 Reserved CN13 Reserved
CN7 Down Sensor CN14 Reserved
CN8 Reserved CN15 To Print Main Board CN11
CN9 Reserved

CN10 CN7 CN12
CN9
CN11
CN13
CN8
CN6
CN1
CN14
CN15
CN2
CN5

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3.4 IC Board

Connect No Device
CN1 To Printer Board CN15
CN2 Mobile SIM Module
CN3 IC Contact Module

CN1
CN3
CN2

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HODOO SIP-30/SIP-30F 4. PART NAME

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4.1 Main Module Name

No. Printer Head can be high temperature in use. Please be careful. Also, in case of jam, please make sure to
turn off the printer power and remove card jam. Otherwise, it can be reason of problem.


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No. Name Function
1 Cover Open the cover for replacing ribbon and removing CARD J AM.
2 Ribbon Core
Its for installing color/mono ribbon. If putting ribbon cartridge slightly,
ribbon cartridge is installed.
3
MS Head
(Option)
Please make sure to get MS Head not to be damaged.
4 Color sensor It detects the boundary of color ribbon.
5 Stacker Printed cards pile up in Stacker. Maximum load is 50.
6 LCD
It shows printer status on color LCD. Please refer to LCD instruction for
detail function.
7 Button
It supports the range of ribbon and cards ejection. Please refer to the
instruction for button for details.
8 LED It shows the present status of printer with convenient LED.
9 Hopper
HODOO printer supplies Hopper of card a piece or cards in a row. In case of
supplying cards in a row, open Hopper to the front and file up several cards.
Also, if equipping Hopper guide, it prevents dust from go into the card.
10 Guide
It controls the thickness of cards. If the card Guide is adjusted wrongly, cards
over 2 can be inserted at the same time and card jam can occur. Please be
careful.
11
Smart Card
Contact(Option)
Its for Smart Card Contact.
12 TPH Head
300DPI TPH Head. Head. If something sharp is touched on the Head, it can
be damaged. Please be careful.


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4.2 Switch and Ports

No. Name Function
1 Power switch Power switch
2
Power(24V,
2.5Am)
It uses DC 24V(2.5A). In case of adapter lacking capacity, it can be a
problem.
3 USB port USB port. It supports both USB 1.1 and 2.0.
4 Serial port Extra Serial Port.

Please use the Power Supply of appropriate standard. If you use the Power Supply of substandard or against
standard, it can be a reason of malfunction and trouble.
Other ports except for above 4 ports are equipped for supporting printer function. They arent supported in normal
model.


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4.2 LCD Display

1. LCD Display
It shows the text of 4 lines according to status.

2. LED
LED Status Function
Green
ON Printer Power ON
OFF Printer Power OFF
Orange Blinking Sending/Receiving Data
Red
OFF Normal
Blinking
Printer Error
-. Break of Ribbon(In case that the printer checks End Mar)
-. Other Errors

3. Button
Button Function
Feed It makes all the sensors in the Path work and removes cards on path.
Ribbon It finds printing start point(Yellow) of color ribbon.
PowerOn + Feed button Self Test mode

For combination with Power, it works only in case of pushing the button over 3 seconds.

Clean Card is consumables. In case that inner roller has a lot of dust, please use Clean Card for cleaning.

Button
LCD Display
LED

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HODOO SIP-30/SIP-30F 5. TROUBLE SHOOTING

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5.1 In case that printing status is bad

Problem Expected reason Solution
Printing Error
Printer Power off Check the Printer Power.
USB cable is not connected. Check connected status of USB cable.
No cards on Hopper Supply cards and try again.
No ribbon or out of ribbon Check installed status of ribbon.
Not using SIP-30 printer driver Check printer drive in printing.
Faulty of printing
status
Surface of cards is rough or cards
have alien substance
Use cards of which surface is smooth.
The thickness of cards is out of
support
Printing status cannot be good if using the cards out of
standard thickness.
Supported card(thickness) : 0.25mm ~1.60mm
Break of ribbon
The thickness of cards is out of
support
Check whether the thickness of cards is within printer
support. In case of printing on the cards out of standard
thickness, ribbon can be broken at the start/end point.
Too much high temperature of
TPH Head
On printing in a row, if the head is high temperature,
ribbon can be broken. After cooling down printer head
temperature, try to print again.
The value of No.11 Parameter 11 Check if the value of No.11 Parameter is set up too high.
Card jam
Card supply problem from Hopper
Make the cards of Hopper not to have static or moisture.
Adjust card guide of Hopper entrance and make the cards
to be supplied smoothly.
File up proper quantity of cards on Hopper.
Check whether to be alien
substance on the inside for cards to
move.
If there is alien substance on the inside, remove it.
In case that cards are
supplied as
overlapping.
Adjustment of card guide isnt
set up
Set up the card guide as much as the cards thickness.


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5.2 In case that MS working status is bad

Problem Expected Reason Solution
MS Read/Write Error
Wrong set up of LOCO/HICO Before MS Write, check if the command of LOCO/HICO
is normal.
Alien substance on MS head Clean head and printer roller with Clean Card.


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5.3 In case that Smart IC status is bad

Problem Expected Reason Solution
Smart Card working
Error

Smart Card Chi is not connected
with PC
After turning OFF/ON the printer power again, check if
the Smart Card is connected normally.
Contact position is not correct Use the program which can find Contact position
automatically and setup correct Contact.
Smart Card driver isnt installed. Install Smart Card driver.
Shortage of Contact Solenoid
pressure
If the pressure of IC Contact Solenoid is short, problem
can occur because of incomplete contact. Adjust Solenoid
position and setup Contact pressure higher.


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5.4 Error code and solution
Code : Hex (decimal number)
Error Reference 1) This provision occurs because of printers malfunction. In these case, turn OFF/ON printer
power and restart. If same error occurs, please contact AS center.

Code Description Solution
0x00(0) Normal Normal
0x15(21) Card jam on cards movement. Remove a card of inside printer.
0x16(22) No card in the printer. Remove a card of inside printer.
0x33(51) EEPROM write error Error Reference 1)
0x36(54) Undefined command Error Reference 1)
0x34(52) EEPROM read error Error Reference 1)
0x37(55) Abnormal CRC of command Error Reference 1)
0x38(56) Flash ROM write failure Error Reference 1)
0x39(57) Error of command factor Error Reference 1)
0x40(64) Fail to find ribbon color Check the ribbon of printer.
0x41(65)
Cant pick up cards from Hopper Check if there are cards in Hopper.
In case that there is lots of dust on inserting
roller, remove it and reuse.
0x42(66)
High temperature of TPH The temperature of TPH is too high. After
turning off printer power, please wait until the
temperature cools down and reprint.
0x43(67) Fail to verify on Magnetic write Check MS card.
0x44(68)
Fail to move TPH head up-and-
down.
Contact AS center.
0x45(69)
Fail to adjust color sensor
automatically.
Check the color sensors working.
0x46(70) Finding End Mark of color ribbon Change the color ribbon.
0x48(72)
Ribbons slot is detected too
much.(over 100)
Check the ribbon of printer.
0x47(71)
Slot isnt detected because of out
of ribbon or broken.
Check the ribbon of printer.
0x60(96) USB RX Error Check USB Cable.
0x61(97) USB TX Error Check USB Cable.

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Code :Hex (decimal number)
Code Description Solution
0x80(128) Normal Normal
0x81(129) Invalid handle Check printer power, USB cable.
0x82(130) Cant find device Check printer power, USB cable.
0x83(131) Cant open device Check printer power, USB cable.
0x84(132)
File Seek error Cant find a file on using temporary file.
Reboot windows.
0x85(133)
File IO error Cant find a file on using temporary file.
Reboot windows.
0x86(134)
Shortage of resource Resource of Window OS is short. After closing
unnecessary program, use it.
0x87(135) Invalid Parameter Error reference 2)
0x88(136) Failure of open device write Error reference 2)
0x89(137) Failure of device write Check printer power, USB cable.
0x8A(138) Failure of device read Check printer power, USB cable.
0x8B(139) Not support Check printer power, USB cable.
0x8C(140) Unknown error Error reference 2)
0x8D(141) Exception handling error Error reference 2)
0x8E(142) Start Mark error Error reference 2)
0x8F(143) End Mark error Error reference 2)
0x90(144) Parity error Error reference 2)
0x91(145) LRC error Error reference 2)
0x92(146) Invalid length error Error reference 2)
0x93(147) Blank TRack error Error reference 2)
0x94(148) Verify error Error reference 2)
0x95(149)
Abnormal error of frequency
waveform on Read
Error reference 2)
0x96(150) Jitter error on MS Read Error reference 2)

Error reference 2) This provision occurs on Magnetic (MS) and software working. In this case, reboot the
window. If same error occurs, please contact AS center.


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5.5 TPH Module Replacement

- Removing the pin of TPH module

- Separating TPH module

Remove the fixing pin of TPH module in Head
block.
Pull the released TPH module.
Separate TPH module with the connected cable and
remove it.

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- Assembling New TPH module

Assemble the TPH module in reverse order of
disassembling.
After completing TPH assembly, write the resistance
value of TPH (ex, R=3229) in ToolBox.

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HODOO SIP-30/SIP-30F 6. SPARE PARTS

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