Courses for the unemployed - T4E | 1

Get that Job.

The art of successful job hunting.
01462 443072
community@nhc.ac.uk
2014/15
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Courses for the unemployed - T4E | 3
With unemployment in
Hertfordshire and Bedfordshire
remaining high and the road
to economic recovery long
and slow, North Hertfordshire
College has put together a
range of programmes and
support that will help you to
get back into work quickly.
These programmes are offered
throughout the year and have
been designed with local
employment needs in mind.
They offer a combination
of training and support that
include vocational skills,
employability skills and
mentoring from qualified and
experienced Employment
Advisers.
You will be able to access our
job matching service which
provides links to traineeships,
apprenticeships and local
employment opportunities. You
will have access to guaranteed
interviews with employers who
are recruiting or are providing
work placements. And will
receive on-going feedback and
support to aid you with your
job search. This combination
has a proven track record of
success and we look forward to
welcoming you on to one of our
programmes.
Take the first step to find out
more:
Call us to book a place on one
of our information sessions.
These are available at the
Goldsmith Centre for Business
in Letchworth, and at our In
Town Training and Recruitment
Centres in Stevenage and
Hitchin - 01462 437493
Call in to our Centres:
InTown Training Stevenage
Unit 1, Forum Court,
28 The Forum,
Stevenage, SG1 1EH
InTown Training Hitchin
126 Queen Street,
Hitchin, SG4 9TH
WELCOME
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3 Welcome/Introduction
5 Helping you to find/get that
job
6 How we can help you to
find/get that job
8 Vocational Training
Programmes:-
- Accounting and
Bookkeeping
- Business and Administration
- Business start-up and
Business Enterprise
- Brush up on skills - Maths
and English
- Customer Service
- Health and Social Care
- First Aid
- Food, Health and Safety
- Hospitality
- IT and Computing Skills
- Online Training
18 Online Training:
Food Safety /IT/ Enterprise/
Managing your finances/
Health and wellbeing /
Environmental awareness
and many more.
19 Graduate and Professional
programmes
20 Reach for Success
22 Returners For those
returning after a career
break
23 Sales and Marketing
24 Workshops
25 Volunteering
26 Kickstart and Traineeships
28 Information
29 How to find us
CONTENTS
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HELPI NG YOU
TO FI ND THAT JOB
Joining one of our programmes
will not only give you
the vocational skills and
qualifications you need for
your chosen career but will
also provide you with training
and support from one of our
qualified employment advisers.
Throughout your training you
will be allocated a personal
Employment Adviser who will
help you identify appropriate
training and who will work
with you to find vacancies that
match your skills and improve
your application techniques
to increase your chances of
success.
HELPI NG YOU
TO GET THAT JOB
3 day programme designed to
update and equip you with the
skills to get that job.
Determine and assess your
personal strengths, skills and
attributes
Market yourself effectively
Determine the most effective
style of CV and formulate
content for producing your
own high quality CV and
personal profiles
Understand current
recruitment practices
including on-line applications
and interview techniques
Identify and make successful
job applications
Mentoring support,
networking and staying
motivated
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HOW WE HELP YOU TO FI ND THAT JOB
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ACCOUNTI NG AND BOOKKEEPI NG
AAT Level 2 Award in Computerised Accounts
This course helps the learner to create accounts, process
information, correct errors and produce management reports
using Sage computerised account packages.
Entry requirements: An understanding of manual accounts (double
entry), together with a sound educational background in maths,
English and keyboard skills.
Duration:
7 days
Vocational Training Programmes
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BUSI NESS AND ADMI NI STRATI ON
Start Up in Business
& Self Employment
This modular short course
covers the key issues for
new business owners from
marketing and sales to finance
and legal requirements. Topics
include the entrepreneurial
mind-set, market research and
the importance of cash flow.
Its ideal if youre starting a new
business venture or you just
want to know more about the
process.
Duration:
Up to 6 weeks
3 days per week
Business Administration
Level 2
Gain a certificate for skills
you can use in any office
environment and increase
your potential for working
in an administrative role.
Topics covered include
document production,
handling telephone calls, diary
systems, working effectively
in a business environment and
communicating effectively.
Duration:
3 weeks
2 days per week
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BUSI NESS START- UP AND BUSI NESS
ENTERPRI SE
Could you be your own boss?
Would you like to work from
home?
Are you considering becoming
self-employed?
Discover You
Find out what it is like to work
for yourself or as part of a
team and how to generate a
business idea. This programme
will develop your confidence,
organisational, team work and
presentational skills.
Duration
6 weeks - 2 days per week
Adult Enterprise
Have you ever thought of
running your own business?
Do you have an idea that
you think could turn into a
business venture? Do you
have a talent that you wish to
capitalise on? We have a range
of programmes that not only
help you do this but also award
you with a qualification and we
can offer you the support and
guidance about setting up your
business.
Topics include:
Generating a business idea
Writing a business plan
Running a business from
home
Legal and finance
requirements
Market trading
Marketing your business
Launcher School for start ups
Need money to start a
business? Find out more about
Launcher through our Adult
Enterprise service.
Duration
Various (modular provision)
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BRUSH UP YOUR SKI LLS MATHS AND
ENGLI SH
English and maths are essential for everyday living and to help
you to thrive in todays workplace. These short courses will
assess your current skills level, brush up those skills you may have
forgotten and get you started towards gaining a maths or English
qualification
Write for Success - Brush up English skills needed to
make successful work applications and for use in todays
workplace
Every Penny Counts - Ensure your numeracy skills are
helping you manage your money effectively. Includes
calculating the best deals to ensure you make savings,
understand everyday income and costs and top tips on
money management
Duration5 weeks 2 hours a week
5 weeks 2 hours a week
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CUSTOMER SERVI CE
Customer Service in Retail and Hospitality Level 1
This programme is useful for anyone wishing to work in a
customer facing environment. The qualification includes
developing methods to engage customers, meeting
customer needs through knowledge of products or services,
selling, service and exceeding customer expectations.
Progression
Gaining regular experience of contact with customers will
increase your skills further. Find out how we can support
you to gain experience through a customer facing work
placement that will enhance your skills further.
Customers interested in working in hospitality may also be
interested in the Hospitality Programme incorporating Food
Safety and Barista training.
Duration:
2 weeks - 2 -3 days
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HEALTH AND SOCI AL CARE
An Introduction to Working in
the Care Sector - Level 1
This course looks at the
role of the care worker and
the principles of working
in care. You will develop
an understanding of the
responsibilities for caring for
vulnerable adults in the care
environment; equality and
diversity, safeguarding, first aid
and manual handling. You will
also look at personal career
progression to support you into
a role within the sector.

You will also look at personal
career progression to support
you into a role within the sector.
Progression
At the end of the course
your Employment Adviser
will link you into local care
organisations who are currently
recruiting.
It is advisable to also undertake
a First Aid qualification and a
Health and Safety qualification
(lifting people).
Duration:
6 weeks - 1 day per week
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FI RST AI D
First Aid
First Aid is one of the most practical life skills an individual
can learn. It is vital for the home, and workplace to provide a
safe environment for family friends and colleagues.
Raise your awareness of first aid and personal safety,
increase your skills and enhance your CV.
This programme covers initial emergency first aid procedures
and processes.
Duration:
2 days
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FOOD, HEALTH AND SAFETY
Food Safety
Essential for working in an
environment serving food.
Topics include:
Bugs and bacteria
Contaminants in food
Keeping food safe
Kitchen layout
Cleaning and disinfecting
Food safety and the law
Health and Safety
A 2 day programme covering
aspects of health and safety in
the workplace including:
Current legislation
Lifting safely
Health and safety awareness
Working safely
Duration:
2 days
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HOSPI TALI TY
Working in the Hospitality
Industry
This modular programme
incorporates elements of study
required to understand and
work in the hospitality sector.
Modules include:
Food safety Level 1 or
Level 2
Barista training - how to
make the perfect
cappuccino
Customer Skills
Understanding the
importance of providing
exceptional customer
service within a hospitality
environment
Duration
4 weeks - 2 days per week
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I T AND COMPUTER TRAI NI NG
Essential Computer Skills
If you have little or no
experience of using a computer
our Get Ahead in IT (Entry 3)
course will guide you through
computer basics and as well
as looking at software such as
word processing, the internet
and email. You will need to
complete two mandatory units
and gain four credits. At the
end of the course you will have
achieved a City and Guilds
Entry Level 3 Award for IT
Users qualification which will
allow you to progress to level 1
if you wish to.
Duration:
10 weeks- 1 day per week
Improvers Computer Skills
If you are able to use a
computer and everyday
software such as email, but
wish to develop your skills
further our Get Ahead in IT
(Level 1) course will help you do
this. You will need to complete
a mandatory unit and gain
nine credits after which you
will achieve a City and Guilds
Level 1 Award for IT Users
qualification.
Duration:
5 weeks - 2 days per week
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ONLI NE TRAI NI NG
New online courses now available at:
In Town Training and Recruitment Centres in Stevenage
Day: Monday afternoon
In TownTraining and Recruitment Centre in Hitchin
Day: Wednesday afternoon
Courses:
Healthy Living (Level 1 and Level 2 available) - 15-20 hours
Safety on the Internet - 15-20 hours
Managing Personal Finance- 15-20 hours
Environment Sustainability- 10 hours
Food Safety (Level 1 and Level 2 available) - 10 hours
Health and Safety- 10 hours
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GRADUATE AND PROFESSI ONAL
Graduate and Professional
Programme
This programme is aimed at
supporting graduates and
professionals find employment.
You will gain a Level 2 Team
Leader as well as advice and
support on marketing yourself
effectively to gain employment
Topics include:
Enterprise in work or as a
business
Marketing yourself to an
employer
Effective use of social
media
Networking opportunities
through Buzz network
Briefing a team
Giving a presentation
Motivating others
Leading a team
Stress and pressure at work
Duration
5 weeks - 2 days per week
Inspire for Work
This peer-to-peer support
group is aimed at mature
experienced jobseekers. Using
the maxim If you always do
what youve always done, youll
always get what youve always
got, it is designed to educate,
motivate and inspire attendees
to employment success in
surprising directions.
Duration
6 weeks - 1 day per week
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REACH FOR SUCCESS
This programme is designed
to support adults and young
people with disabilities and long
term health issues plan their
return to work. In particular, this
programme will benefit those
experiencing changes in their
circumstances and who are now
actively seeking employment
The programme is designed to
build confidence, stamina and
awareness of local opportunities
and help to plan a route back
into employment. The initial
phase is a core element offered
1 day a week for 6 weeks that
covers three core aspects:
1. What opportunities are
available and will they be right
for me?
Information and awareness of a
range of local opportunities that
include training, volunteering,
employment and setting up your
own business
2. Developing your personal
career and employment plan
Working with your personal
employment adviser you will
be supported to discover and
develop your skills and abilities,
determine your personal goals
and aspirations and identify
techniques and support that will
help to minimise constraints any
barriers you may face
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3. Update your personal skills
toolkit including:
Computer skills and on-line
job search
Confidence to network
Developing your CV
Interview and presentation
skills
As your confidence and
awareness grows, you will be
encouraged to progress and
access additional programmes
and activities that may include;
Additional training and
qualifications
Supported job search
activities and network clubs
Volunteering
Business start-up support.
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If you are currently returning
from a career break after
raising a family or caring for a
relative then this programme
is for you.
Topics include:
Assessing and identifying
personal skills
Career planning
Confidence and
assertiveness
Communication and
Presentation skills
Team work
Time management
CV and Personal profiles
Interview techniques
Duration
5 weeks - 2 days per week
mornings/school hours
RETURNERS
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SALES AND MARKETI NG
A sound knowledge in sales and marketing will add value to any
job and any employer. Alongside this there are many employment
opportunities currently available in this area of work with examples
such as sales rep, retail, telesales, marketing and customer service.
Topics covered include:
Careers and employment opportunities in Sales and Marketing
Effective communication
Marketing methods
Understanding your customer needs
Making a successful pitch
Closing a sale
Duration:
3 days
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WORKSHOPS
Learning Lounge Workshops:
Learning Lounge Workshops offer access facilities and support
from one of our Employment advisers. Drop in workshop available
every week where you can:
Register with Universal Job Match
Update your CV
Apply online for vacancies
Access computers for job search related activities
Undertake on line training courses
Access training and support to start your own business
Seek advice on training and support available to help you into
employment
Contact 01462 443072 to find out when these are available or call
into In Town Training Stevenage or In Town Training Hitchin.
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Volunteering can help you gain experience and up to date contacts
that will enhance your chances to find employment. Find out
about volunteering and apply for volunteering roles. You can also
complete a Level 1 ASDAN community volunteering qualification.
Short courses for volunteers are available through our volunteers
and community makers programme. Contact us for more details.
Find out about volunteering and apply for volunteering
jobs and roles
Community volunteering. Level 1 Qualification
VOLUNTEERI NG
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GET THAT JOB - KI CKSTART
PROGRAMMES
DESI GNED FOR YOUNG
PEOPLE BETWEEN
1 6 - 24
If you are looking for work you
are able to access all of the
training programmes offered in
this booklet. Additionally you
will be provided with tailored
support designed to support
you and help you to access
employment, apprenticeships
and training. These follow 3
key routes:
Kickstart
You will be assigned to a
personal Employment Adviser
who will offer mentoring and
support designed to aid you
through the critical elements
of successfully gaining
employment.
This includes support with
application forms, creating a
professional on line presence,
pitching your CV on Youtube
and interview practice
Other training you may be
encouraged to consider
includes:
Get that Job programme
Returners suitable for
young parents
Effective use of social media
On line training packages
Vocational training
Professional and Graduate
programme for those with
high level qualifications
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1. Kickstart your Business
Focusing on generating and
assessing your business idea
you can consider options such
as market trading and on line
businesses. You can also access
loans via Launcher which
provide loans that will help you
to get off benefits and into
business.
2. Kick start your
Apprenticeship
Register and ensure high
quality application on AV
online
Tailored support with
applications for current
apprenticeship vacancies
Access to Traineeships:
Traineeships offer a route to
employment. You will undertake
work experience that is usually
around 8 weeks and is with an
employer that is considering
taking on an apprentice or a
new employee. These bespoke
programmes are designed with
the employer and alongside
the placement include maths
and English qualifications,
employment skills and essential
components of vocational
training.
At the end of the work
experience, you will be
guaranteed an interview and
reference from your work
employer and it is hope that
this will aid your progression
into employment or into an
apprenticeship
KI CKSTART AND TRAI NEESHI PS
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All the courses in this brochure are available FREE if you are on
JSA ESA or claiming any other benefits.
As part of the support available you will also be required to
review your progress with finding and making job applications.
This would normally be once a week.
COURSE PRI CES:
The latest prices for T4E courses are as follows:
Get That Job:
Includes CV compilation and Employment support 80
Bus Admin 125
Care - Health & Social Care and childcare 125
Food Hygiene 125
Health & Safety 125
First Aid 125
Customer Service 80
Get Ahead in IT 80
Sage 210
On line courses offered 50
I NFORMATI ON
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HOW TO FI ND US
Stevenage
Unit 1, Forum Court,
28 The Forum,
Stevenage,
SG1 1EH
Hitchin
126 Queen Street,
Hitchin,
Herts,
SG4 9TH

intowntraining&recruitment
Telephone: 01462 443072
Email: community@nhc.ac.uk
Part of North Hertfordshire College
Information also available via College main centres and Central
enquiries team - 01462 424242 / enquiries@nhc.ac.uk or visiting
our main centres in Stevenage, Letchworth and Hitchin.