INDUS INTERNATIONAL UNIVERSITY

ASSIGNMENT NO. 2

Student Name: _____________ Student Roll No :
___________________
Course: B.B.S. Semester : 4
th

Subject: Human Resource Management Faculty : Dr. Aarushi Jain
Issue Date: 15

/5/2014 Return Date:20 /5/2014
Actual Returned Date:-___________ Assignment Weightage: 10
Marks

PURPOSE:-
The assignment is designed to enable students to demonstrate what they have
learnt in last three/four weeks or theories / topic covered.
ASSIGNMENT OBJECTIVE
The objective of the assignment is to assess students overview of Human Resource
Behaviour. They must use research and analytical skills to demonstrate what they
have learnt over three/four weeks.

Assignment Question:

Task 1: Answer the question. The assignment has to be written and submitted. An
oral presentation of answers may follow.
Task 2: Understand the case study and Answer the questions following the case
study.
ASSESSMENT GUIDANCE:-
Individual or in group? Individual
To obtain above 60%:- Oral Presentation + Interpretation +
Innovation

Marks/Grades Obtained:-____________________

COMMENTS:-
Criterion (Grade): Excellent Good Satisfactory Poor
Presentation: Excellent Good Satisfactory Poor
Interpretation: Excellent Good Satisfactory Poor
Innovation: Excellent Good Satisfactory Poor
Adequate reference to sources: Yes No
Relevance of Content: Well Focused Relevant Irrelevant


Faculty Signature Date:-______________



Student Signature:-________________














Q.1 What do you understand by Recruitment &Selection? Discuss the process of
both.
5 marks


Q.2 CASE STUDY SITUATION 5 marks

The president has called a meeting to get your feedback on Jack, a department
manager. Jack is what some people call from the old school of management. He is
gruff, bossy, and often shows an its my way or the highway attitude. Jack is about
five years from retirement.

Jack has a high turnover rate in his department. There have been several complaints
on company surveys about him from his department and from outside his
department. People have commented on the fact that Jack is rude during meetings
and doesnt let others contribute. There are times when he has belittled people in
meetings and in the hallway. He also talks about his staff critically or negatively to
other managers.

But Jack also is a brilliantly talented person who adds a vast amount of needed
knowledge and experience to the company. He is extremely dedicated to the
company and lets people know this by his arrival each day at 6:30 a.m. and his
departure at 6:00 p.m. He has been with the company for 32 years and he reports
directly to the president.

Jack has gone to the HR department and complained that the people his supervisors
hire are not a good fit for the company. The new employees dont listen and they
have a poor work ethic. Jack feels that HR should do a better job screening people.

Q.1. What suggestions do you have for the president on how to coach Jack and
develop a personal improvement plan?
Q.2 How should Jack be coached and by whom? Is it worth the effort, since he might
be retiring soon?