Professional Documents
Culture Documents
(Jody) Fry
fry@tarleton.edu
http://www.tarleton.edu/~fry/
http://www.iispiritualleadership.com/
(C) IISL 1
AGENDA
Igniting the Genius Within and Spiritual Leadership
Religion versus Spirituality
Definition of Spiritual Leadership
Performance Excellence and Spiritual Leadership
The Spiritual Leadership Balanced Scorecard
Business Model
Implementing the Spiritual Leadership Balanced
Scorecard Business Model to Maximize the Triple
Bottom Line
(C) IISL 2
Igniting the Genius Within
Purpose, Models,
Meaning & Tools &
Passion Scalability
Wisdom Scientific
Perspectives Principles
Best Practices,
Management
Measurement
Practices & Results
(C) IISL 3
Spiritual Leadership
Trans‐formational,
Transcendental
Values, Ethics,
Inclusive,
Personal
Universal
Wisdom Spiritual
Perspectives Principles
Transactional,
Daily Behaviors,
Beliefs, Rituals,
Practices Morality
Organizations and Wisdom
Wisdom
Spiritual Leadership
Perspectives
Spirit
Principles Vision &Values
Mind
Practices Behaviors
Body
Organizational
Spiritual Leadership (C) IISL 5
Alignment Personal
Spiritual Leadership
Open,
Innovation Vision
Creative
Change Mgmt. Heart of Change
Values
Change of Heart
Organizational Wisdom
(C) IISL 6
LEADERSHIP
“Leadership is the art of
mobilizing others to want to
struggle for shared
aspirations”
Kouzes and Posner (2003)
(C) IISL 7
RELIGION vs. SPIRITUALITY
Religion is concerned with faith in the claims of one
faith tradition or another, an aspect of which is
the acceptance of some form of heaven or nirvana.
Connected with this are religious teachings or
dogma, ritual prayer, and so on.
Spirituality is concerned with those qualities of the
human spirit‐such as love and compassion,
patience tolerance, forgiveness, contentment, a
sense of responsibility, a sense of wholeness and
harmony‐which bring happiness to both self and
others.
(C) IISL 8
RELIGION vs. SPIRITUALITY
y The common bridge between spirituality and religion
is Altruistic love – regard or devotion to the interests
of others.
y In religion this is manifested through the golden rule
which is common to all major religions.
(C) IISL 9
RELIGION vs. SPIRITUALITY
y From this perspective, spirituality is necessary for
religion but religion is not necessary for
spirituality.
y Spiritual leadership can therefore either be
inclusive or exclusive of religious theory and
practice.
(C) IISL 10
SPIRITUAL LEADING
VS
SPIRITUAL LEADERSHIP
y An important distinction we make in spiritual leadership is in
differentiating leading and leadership.
y In the case of spiritual leading and leader development, the emphasis
is typically on individual knowledge, skills and abilities associated
with one’s work role.
y In spiritual leadership, we focus on the collective social influence
process that engages everyone and enables groups of people to work
together in meaningful ways.
y Spiritual leadership’s focus is on engaging all group members to meet
spiritual needs and enhance organizational commitment and
performance. Spiritual leadership is thus both a cause and effect as
group members interact and various formal and informal leaders in
the group emerge.
(C) IISL 11
SPIRITUAL LEADERSHIP
Comprises the values, attitudes, and behaviors in
order to intrinsically motivate one’s self and others
so that they have a sense of spiritual well‐being
through calling and membership so they:
y Initiated by the developing a vision that vividly
portrays a journey of service to key stakeholders which
creates a sense of calling.
y Implemented through a culture and ethical system based
on the values of altruistic love that creates a sense of
membership.
(C) IISL 13
EXTRINSIC
= EFFORT PERFORMANCE REWARD
MOTIVATION
(GIVE ME A REWARD TO WORK)
INTRINSIC
= EFFORT PERFORMANCE
MOTIVATION
REWARD
(C) IISL
(MY WORK IS MY REWARD) 14
Hope/Faith Vision
(Effort) (Performance)
•Endurance •Broad appeal to key Stakeholders
•Perseverance •Defines the Destination and Journey
•Do What It Takes •Reflects High Ideals
•Stretch Goals •Encourages Hope/Faith
•Expectation of Reward •Establishes a Standard of Excellence
•Victory
Altruistic Love
(Reward)
•Forgiveness •Kindness
•Integrity •Empathy/Compassion
•Honesty •Patience
•Courage •Trust/Loyalty
(C) IISL 15
•Humility
SPIRITUAL LEADERSHIP
+ + CALLING
HOPE/ VISION +
Make a Difference
FAITH + Life has Meaning/
+ Purpose
INNER Organizational Commitment &
LIFE Productivity,
Spiritual Practice Financial Performance
+ Employee Life Satisfaction
+
Corporate Social Responsibility
+
+
ALTRUISTIC MEMBERSHIP
+ Be Understood
LOVE
(C) IISL Be Appreciated 16
PERFORMANCE EXCELLENCE
THROUGH SPIRITUAL LEADERSHIP
The Spiritual Leadership Balanced Scorecard
Business Model provides a process for
fostering the development of the motivation
and leadership required to maximize the
triple bottom line.
(C) IISL 17
Spiritual Leadership as the Keystone
for the Maximizing the Triple Bottom Line
Spiritual
Leadership
Organizational Employee
Commitment Well-Being
Productivity Calling
Quality Membership
Customer Corporate
Satisfaction Social
Responsibility
Financial
Performance
Measures
% Revenue Growth
% On-time Delivery % Complaints Commitment Index
% Return on
% Defective Product % Satisfied % Productivity
Assets
% Accurate Orders Customers % Best Practices
% Market Share
(C) IISL 19
Strategic Management Process
Internal
Internal &
&
Mission
Mission && Strategy
Strategy &
&
External
External Implementation
Implementation Evaluate
Vision
Vision Objectives
Objectives Evaluate
Analysis
Analysis
Inputs Outputs:
Outputs:
Processes Customer
Customer Financial
Financial
Inputs Processes Quality
Quality Products Satisfaction
Satisfaction Performance
Performance
Scorecard Delivery
and Services
)
Input/Output Model
Balanced
Scorecard
Learning & Performance
Calling
Calling
Performance
Performance Growth Categories
Make
Make aa Difference
Difference Org Commitment
(Vision)
(Vision) Life Has
Life Has Meaning
Meaning Member Well-Being
Effort
Effort Commitment
Corporate Social
(Hope/Faith)
(Hope/Faith) Responsibility
Work
Works Growth
s Reward
Reward Membership
Membership
(Altruistic
(Altruistic BeBe Understood
Understood Spiritual Leadership
Love)
Love) BeAppreciated
Be Appreciated Process
(C) IISL 20
SPIRITUAL LEADERSHIP
Linking Pin Approach
Strategic Team
(C) IISL 21
Implementing Organizational Spiritual Leadership
z Measure and establish a baseline of spiritual leadership.
z Conduct vision/stakeholder analysis to both articulate and
implement (1) the organization’s vision/purpose/mission with
regard to its key stakeholders and (2) a culture based in the
values of altruistic love.
z Create the organizational context for empowered teams.
z Develop employee skills to manage and overcome resistance to
change.
z Develop employee skills for managing conflict and collaborative,
consensus‐based decision making.
z Initiate interventions to remove workplace anger, resentment,
and fear through forgiveness, acceptance, and gratitude.
(C) IISL 22
Maximizing the Triple Bottom Line
(People, Planet & Profits)
through
Spiritual Leadership
(C) IISL 23