Page 1 of 20

Deposit
We need to open Customer for Deposits for New Customer only. We can proceed directly to Open Base
Account FDR/Open Base Account Others for the Customer already having a Customer ID of any kind of
Account at any Branch of Mercantile Bank Limited. It is a must to avoid creation of Duplicate Customer ID.

Step 1: Click on Open Customer for Deposits


***After Clicking on New Deal the following window will appear


















Page 2 of 20

*** Fill up the fields of Each Tab (Individual Customer, Address Details, Relation Details, KYC Details) with required
information.
*** Click on to check the inputted information
*** Finally Click on to complete the Deal
*** Customer for Deposits doesnt require Authorisation.
NB: Create Individual Customer ID based on number of Account Holder

Step 2: Click on Open Base Account FDR





***After Clicking on any of the above 4, the following window will appear











*** Fill up the fields of Each Tab (Base Account & Nominee Details) with required information.
***Click on to check the inputted information
Page 3 of 20

*** Click on to complete the Deal of Base Account and You will be directed to open Liquidation Account where
the following window will appear.

*** Fill up the fields of Liquidation Account with required information.
***Click on to check the inputted information
*** Click on to complete the Deal of Liquidation Account
***Before Opening Contract for Deposits Ensure that there is Fund in the Debit Account.
Step 3: Click on Open Contract for Deposits











Page 4 of 20

















*** Click on to complete the Deal of Liquidation Account

Step 4: Authorise/Delete Deposit Schemes







Page 5 of 20

How to Open Scheme Account (MSS/SBDS/DBDS)
Step 1: Click on Open Base Account Others (Provided that you have Customer ID) 100003195























*** Fill up the fields of Each Tab (Base Account & Nominee Details) with required information.
Page 6 of 20

*** **Click on to check the inputted information
*** Click on to complete the Deal of Base Account and You will be directed to open Liquidation Account where
the following window (Depicted on the Next Page) will appear..









*** Fill up the fields of Liquidation Account with required information.
***Click on to check the inputted information
*** Click on to complete the Deal of Liquidation Account
***Before Opening Contract for Deposits Ensure that there is Fund in the Debit Account***
Step 2: Click on Open Contract for Deposits










Page 7 of 20

















***Click on to check the inputted information
*** Click on to complete the Deal of Liquidation Account

Step 3: Click on Authorise/Delete Deposit Schemes






Page 8 of 20



















***Click on to Authorise the Deal







Page 9 of 20

How to Amend Deposit Schemes Account
Step 1: Click on Amend Deposit Schemes

























Page 10 of 20

***Click on to check the inputted information
*** Click on to complete the Deal

Step 2: Click on Authorise/Delete Deposit Schemes





Fields of FDR Base Account Amendable/Non-amendable
















Page 11 of 20

***To amend Liquidation Account and other details of Base Account of both FDR/Schemes Account, Click on

























Page 12 of 20

FDR/Scheme Accounts Encashment (Matured + Premature)
Step 1: Click on Deposit Preclosure





Step 2: Put 15 Digit Account Number in the Deposit Id Field (118864700425123)





Step 3: Click on Find or Press Enter
Step 4: Click on Account Transfer



Step 5: Click on Pre Closure Indicator (Check Mark) and Click on Commit Button













Page 13 of 20

Step 6: Authorise/Delete Preclosure of Deposit Acct

NB: Fund will be transferred to the Liquidation Account Automatically.

Step 7: Check the Liquidation Account and do the needful as you think appropriate.


FDR Interest Withdrawal
Step 1: Click on Partial Withdrawal












Step 2: Put 15 Digit Account Number in the Deposit ID Field (113341000279615)











Step 3: Click on Find or Press Enter

Step 4: Click on Account Transfer
















Page 14 of 20

Step 5: Put the interest withdrawal amount in the Part Withdrawal Amt.1 Field but not exceeding the Principal Amount.


















NB: After Fund will be Transferred to the Credit Account/Liquidation Account.

Step 6: Check the Liquidation Account and do the needful as you think appropriate.





















Page 15 of 20

MSS Installment (Regular & Due)

Previously our practice was collection of Regular Instalment/Late Instalment with Penalty directly to MSS Account. In
TEMENOS these funds are primarily collected in Debit Account (Liquidation/SB/CD ETC.).

On 10
th
day if 10
th
day of a Month is a working day or on 11
th
day if 10
th
day of a month is non-working day, a process
is run to collect Installment amount for the month from Debit Account (Liquidation/SB/CD ETC.) to MSS Base Account.

Since the Process is already run, if customers are allowed to deposit without Late Fee, on 12
th
day of a Month due
Instalment Collection Process must be run manually & Instalments must be collected manually without Late Fee.

If any Debit Account (Liquidation/SB/CD ETC.) account doesnt have balance for the Installment Amount, at the time
of running Automatic Process these will go under HOLD Transaction Status. Later, these installments must be
collected manually with Late Fee when sufficient Working Balance is available.


How to Collect Due Instalment of MSS Account

*****Collection of Due Instalment of MSS Account without Late Fee*****


Step 1: Click on
















Step 2: Click on Find or Press Enter













Page 16 of 20

Step 3: Click on Button





Page 17 of 20

Step 4: Click on followed by Click on































Step 5: Click on to complete the Deal and you will see the following Message













Page 18 of 20


Step 6: Click on

















*****Now, you are done with Collection of Due Instalment of MSS Account without Late Fee*****

*****Repeat the above Step for Collecting Multiple Due Instalment for the Same Account*****
*****Collection of Due Instalment of MSS Account with Late Fee*****

NB: Follow Step 1 to 2 of *****Collection of Due Instalment of MSS Account without Late Fee*****

Step 3: Click on Button


Page 19 of 20


























Step 4: Click on followed by Click on


























Page 20 of 20


Step 5: Click on to complete the Deal and you will see the following Message



Step 6: Click on
















*****Now, you are done with Collection of Due Instalment of MSS Account with Late Fee*****

*****Repeat the above Step for Collecting Multiple Due Instalment for the Same Account*****