Functional Problems

1. Interest Application in Savings Account (No consideration of withdrawal amount exceeding 25% of Account
Balance, more than 2 times withdrawals in a week, Minimum Account Balance falling below Tk. 10,000/= on
any day of a Month).

2. SBDS Interest should be withdrawal on the day of Account opened. Now, System credits the account at COB
on which account is opened.

3. Corporate Customer Opening at Branch Level.

4. Cheque Stop Payment cant be committed after validation.

5. Duplicate issue of Cheque with different Prefix.

6. FDR interest applied & 15% tax deducted, as TIN given not during migration. Now what about 5% in
income tax account?

7. It takes too long to load Account Balances while debiting Accounts.

8. The Account having Fund blocked doesnt allow credit transaction if the credit amount is less than the
blocked amount.

9. Wrong interest calculation of DBDS 5.5 which doesnt consider fractional month.


Operational Problems

1. Clearing menu needs to be made more simplified & user friendly & unnecessary items should be removed.

2. Support for Record Lock should be extended. Branch level users need this option for releasing locks which
are made by branch. Sometimes these occur after 7.30, 8.00 PM.

3. On Clearing/Forward movements need to be shown in statement?

4. Closing Balance of BDT12800 & BDT12810 should be made available to facilitate GL Interest calculation at
Month End of each Month.

5. Cash Receive and Payment Register sorting order.

6. Amend Account may be an Enquiry rather than COS.

7. Today's Transaction Reverse may be an Enquiry rather than COS.

8. Amend Transaction Profile may be an Enquiry rather than COS.

9. Image Reversal may be an Enquiry rather than COS.

10. Account Closure may be an Enquiry rather than COS.

11. Activate Prospect Customer may be an Enquiry rather than COS.

12. Authorise/Delete Due Instalment Collection may be COS rather than an Enquiry.


13. Authorise / Delete Issue of Cheques may be COS rather than an Enquiry.

14. PO outstanding Register.

15. No balance is found at the respective GL/PL head after migration.

16. Migrated Branches should get settlement accounts opened at the very outset of operation with Temenos.

17. PcBank Branches should be notified about Migrated Branches at the very beginning of operation with
Temenos.

18. A separate simplified version for MSS closure may be designed.

19. Transaction Profile doesnt check any transaction.

20. Standing order > Fixed Amount Transfer > Fixed Amount should be Debit Account.

21. Deal Slips are required to support specially transfer transactions.